Splashtop 与 GoTo Resolve：2025 年哪款远程支持工具最佳？

由 Fahim Joharder | Last updated Dec 14, 2025

优胜者

4.5

远程访问
远程支持
企业
现场支持
托管服务提供商
免费试用
付费套餐，每月 5 美元起。

立即尝试

亚军

3.5

移动设备管理
无人值守访问
补丁管理
服务台软件
资产管理
免费试用
付费套餐，每月 23 美元起。

立即尝试

Are you struggling to pick the right remote support tool for your 商业?

在当今的职场中，能够随时随地帮助他人至关重要。

Splashtop 和 GoTo Resolve 是两个比较受欢迎的选择。

但你怎么知道哪一个更好呢？你?

本指南将详细介绍 Splashtop 与 GoTo Resolve 的区别。

概述

我们测试了 Splashtop 和 GoTo Resolve 两款软件。

我们的团队用它们完成了许多任务。

这帮助我们了解了他们的优势和劣势。

现在，我们可以为您进行公平的比较。

4.55分制

想尝试更快、更经济实惠的远程访问解决方案吗？免费试用，加入数千用户的行列！

定价： 它提供免费试用。付费计划起价为每月 5 美元。

主要特点：

高速性能
轻量级客户端
跨平台兼容性

免费试用 Splashtop 阅读完整评论

3.55分制

想简化您的 IT 支持吗？立即试用 GoTo Resolve！免费试用，加入数千用户的行列！

定价： 它提供免费试用。付费计划起价为每月 23 美元。

主要特点：

资产管理
无人值守访问
补丁管理

立即尝试转到解决阅读完整评论

Splashtop是什么？

我们来聊聊Splashtop吧。

这是一个工具远程访问. This means you can control another computer from anywhere.

很多人都在用它。

它以速度快而闻名。

它也非常安全。你可以在工作或家里使用它。

此外，还可以探索我们最喜欢的防溅板的替代方案…

我们的观点

加入超过 60 万日活跃用户的行列！使用 Splashtop，即可即时远程访问任何设备，获得快速远程支持。

免费试用 Splashtop 阅读完整评论防溅板替代方案

主要优势

快速流畅的连接： 享受快捷访问体验，仿佛身临其境。
高质量流媒体播放： 获得清晰的视频和音频。非常适合媒体播放。
跨平台支持： 可在任何设备上使用，包括Windows系统。苹果Linux，移动设备。
增强的安全功能： 您的数据安全无虞。我们采用强大的加密技术。
经济实惠的方案： 省钱又实惠。功能齐全，物超所值。

定价

Splashtop 提供多种套餐。个人用户适用， 个人防溅板 它是免费的，但也有限制。

以下是一些其他选择：

独奏： 每月 5 美元
优点： 每月 8.25 美元
表现： 每月13美元
企业请联系我们获取报价

免费试用 Splashtop

优点

我喜欢它简洁的设计。
它提供非常快的速度。
价格实惠。
支持多种不同的设备.
安全功能强大。

缺点

我觉得它的免费功能很有限。
高级功能需要额外付费。
没有内置聊天功能。

免费试用 Splashtop

GoToResolve是什么？

我们来聊聊 GoTo Resolve 吧。

它是一款可以帮助你随时随地解决电脑问题的工具。

你可以控制别人的电脑。

你还可以和他们聊天。

它让帮助他人变得轻松。它对中小企业非常有利。

此外，还可以探索我们最喜欢的 GoToResolve 的替代方案…

我们的观点

GoTo Resolve 是一款安全、一体化的 IT 管理解决方案，内置 AI 辅助功能和零信任安全机制。

免费试用 goto resolve 阅读完整评论转到解决替代方案

主要优势

GoToResolve有一些很棒的功能。以下是它最出色的部分：

远程监控： 它会监控你的电脑，并在出现问题时发出警报。
票务系统： 您每月可获得 25 张帮助工单。这有助于跟踪问题。
端点管理: 管理最多 10 台设备。确保设备安全并及时更新。
自动化任务： 设置 3 个自动化操作。节省常见故障的修复时间。
移动设备支持： 也支持手机和平板电脑。通过手机连接。
强大的安全性： 您的会话安全无虞。数据将严格保密。

定价

GoTo Resolve 的定价清晰透明。以下是您将获得的服务：

远程访问每月 23 美元
远程支持加强版： 每月 44 美元
标准端点管理： 每月 57 美元
高级终端管理： 请联系我们获取报价

立即尝试转到解决

优点

设置简单。
简单易用，方便快速支持。
适合小型团队。
自动化任务可以节省时间。
移动端支持很有帮助。

缺点

免费计划功能有限。
高级功能需要额外付费。
全球服务器数量减少。

立即尝试转到解决

功能对比

Splashtop and GoTo Resolve are both secure remote access solutions, but they differ in scope and pricing.

Splashtop offers high performance remote access and is highly cost effective.

While GoTo Resolve is an all-in-one IT management platform with integrated helpdesk and 自动化 capabilities for support teams.

1. Integrated IT Management and Automation

GoTo Resolve’s primary strength is its integration of service management and 自动化 into a single platform.

GoTo Resolve: Provides great features including proactive support and automation, allowing IT teams to create and run automated actions to manage systems, software updates, and fix issues quicker without manual workloads. It also includes inventory 报道 and device management.
Splashtop: Offers Splashtop Autonomous Endpoint Management (AEM) in its higher tiers, which includes real time monitoring, third party software patching, and automation to streamline software updates and improve security posture, making it a robust, feature-rich alternative.

2. Ticketing and Conversational Ticketing

GoTo Resolve provides a native helpdesk functionality, which is a major convenience for support teams.

GoTo Resolve: Features conversational ticketing, allowing new users and employees to send a support request and for support team agents to receive requests and triage problems directly within messaging platforms like Microsoft Teams.
Splashtop: Does not have a native ticketing system. It functions as a specialized remote access solution, and support teams typically integrate it with third-party software for conversational ticketing and managing the support sessions workflow.

免费试用 Splashtop

3. Performance and Seamless Experience

Splashtop is consistently recognized for its low-latency, high-frame-rate remote desktop connections, giving it a performance edge.

Splashtop: Known for high performance remote access, delivering a seamless experience with high-definition, high-frame-rate streaming. This makes Splashtop the best remote desktop software for business professionals working remotely on media-intensive tasks.
GoTo Resolve: Provides reliable performance for a remote support session. Its focus on 安全 and an all-in-one platform means its performance is balanced across a wider set of functionalities, rather than solely prioritizing speed for direct remote control.

4. On-Demand Support Functionality

Both offer fast, attended support, but GoTo Resolve provides a clientless option that simplifies the user connection.

GoTo Resolve: Offers browser-based remote support. Technicians can invite users to join a remote session via a simple link, allowing them to join without having to download or install a desktop app (logmein resolve), which is extremely convenient for one-time support.
Splashtop: Provides Splashtop SOS for on-demand tech support. Agents use a session code to securely access remote devices. While this is extremely easy, the end-user is typically required to download and run a small Splashtop streamer app.

免费试用 Splashtop

5. 安全与合规

Both solutions offer advanced security features, but Splashtop is more vocal about specific industry certifications.

Splashtop: Provides advanced security features including device authentication and two factor authentication (2FA). It is ISO certified (e.g., ISO 27001) and often cited for its compliance with standards like HIPAA, essential for protecting sensitive information in educational institutions.
GoTo Resolve: Employs a zero trust security approach with strong encryption and two factor authentication. It ensures secure remote access and includes features for endpoint protection and access control.

6. Cost-Effectiveness and Pricing

Splashtop is generally seen as the more cost effective solution for remote access and basic remote support needs.

Splashtop: Is widely known for its competitive and transparent Splashtop cost. Many core features, including mobile device support, are included in the base price, allowing 小型企业 to save money compared to other remote desktop solutions.
GoTo Resolve: While offering a robust platform, its higher-tier plans with advanced features like RMM and automation can be more expensive, especially if extra features or add-ons (like mobile device support in some legacy plans) are required.

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7. Mobile Device Support and Capabilities

Both offer strong support for mobile devices, but Splashtop often includes this in its base pricing.

Splashtop: Includes comprehensive mobile device support in its core remote support solutions. IT teams can remotely control and provide tech support to Android and iOS mobile devices.
GoTo Resolve: Offers strong mobile device support capabilities and is known for its ability to enable agents to view a user’s mobile device camera for troubleshooting physical hardware issues at a remote location.

8. Unattended Access and Device Management

Both solutions enable unattended access, which is crucial for managing devices remotely and remote work.

Splashtop: Splashtop Remote Support allows IT teams to centrally deploy the Splashtop streamer to secure numerous devices remotely. The platform simplifies management and control permissions for unattended remote computers.
GoTo Resolve: Provides reliable unattended access as part of its platform, enabling IT agents to securely access remote devices for maintenance and management. Its RMM component allows for management tasks even when a full remote session is limited.

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9. Collaboration and Multi-Agent Support

GoTo Resolve has integrated tools designed for easy collaboration among a support team.

GoTo Resolve: Facilitates collaboration during a support session, with the ability for up to three agents to join a session simultaneously. This extra feature helps support teams resolve complex issues quicker and improves supporting efficiency.
Splashtop: Also supports collaboration, allowing multiple technicians to join a single remote desktop connections session to an endpoint, which helps IT teams streamline software updates and troubleshooting.