⚡ Краткий вывод:
- Цены: Медь CRM starts at $9/seat/month. Thryv starts at $244/month for the Marketing Center package.
- Лучше всего подходит для: Copper CRM suits sales teams living inside Gmail. Thryv suits service businesses juggling bookings, invoices, and reviews.
- Ключевое отличие: Copper is a sales CRM with deep Google Workspace integration. Thryv software bundles CRM with marketing tools and a конструктор сайтов.
- Наш выбор: Copper CRM, rated 3.5 versus 2.6, because it costs far less and fits an existing Gmail inbox workflow.
These two products get compared for one odd reason.
Both are sold as CRM software for малый бизнес владельцы.
Но они были созданы для совершенно разных задач.
Copper CRM lives inside Gmail and tracks your sales process.
Thryv runs the front desk for local service companies.
Here is how to pick the right tool for your team.
Обзор
This Copper CRM vs Thryv comparison covers pricing details, features, and daily functionality.
Наши авторы лично ознакомились с обеими платформами.
Эти замечания приведены в разделах «Что заметила наша команда» ниже.
Everything else comes from published documentation and G2 reviews.
В конце концов, вы поймете, какой из них вам подходит. бизнес.
Что такое Copper CRM?
Copper CRM is a sales CRM built only for Google Workspace, formerly G Suite.
It launched in 2012 as a Gmail extension that killed manual данные вход.
A Chrome extension puts the whole CRM inside your Gmail inbox.
You can create leads, companies, and tasks directly from Gmail and Google Calendar.
Компания Copper заявляет о наличии более 30 000 клиентов в сфере CRM по всему миру, включая саму компанию Google.
Watch the walkthrough before we dig into the numbers.
🏆 Winner: Copper CRM
The only CRM made for Gmail and Google Calendar. Records fill themselves from your email. A 14-day free trial is available.
Ценообразование CRM на медь
Copper CRM pricing runs across four seats-based tiers.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Стартер | 9 долларов за место в месяц | Organizing contacts with limited features |
| Базовый | 23 доллара за место в месяц | Up to 2,500 contacts and basic pipelines |
| Профессиональный | 59 долларов за место в месяц | Up to 15,000 contacts plus workflow автоматизация |
| Бизнес | 99 долларов за место в месяц | Email sequence sending and advanced capabilities |
Pricing verified August 2026.
Бесплатная пробная версия: Yes. Copper offers a 14-day free trial so new users can test the platform first.
Гарантия возврата денег: No published refund window. Cancel before your renewal date instead.
📌 Примечание: The Starter plan has no pipeline functionality. You get contact management only. The Professional plan adds reporting, and the Business tier unlocks email sequence автоматизация.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s published monthly rates are higher when paid monthly — around $29 for Basic, $69 for Professional, and $134 for Business. Check the vendor site before you buy.
Основные преимущества Copper CRM
Here is what makes Copper worth a look:
- Интеграция с Google Workspace: Emails, meetings, and contact data sync on their own. Google Docs, Google Sheets, and Google Drive files attach to records.
- No manual data entry: Copper populates new contacts from your Gmail history. Sales reps stop typing names twice.
- Несколько конвейеров: You can create pipelines for deals and projects. Each new lead moves through stages you define.
- Автоматизация рабочих процессов: Automate tasks and repetitive steps. This cuts the busywork out of a long sales process.
- Email templates and automated emails: Send one-off notes or an email sequence. Sequences require the Business tier.
- Настраиваемые отчеты: Build your own sales reports from Copper data. You can easily track win rates by rep.
- Безопасность: Data encryption, two-factor authentication, and compliance with Google’s security standards.
The dashboard below shows how the CRM sits beside your inbox.
Что заметила наша команда
Наш писатель set up Copper on a live Google Workspace account and worked deals for several days. Here is what stood out:
Плюсы и минусы Copper CRM
✅ Плюсы
- Deep Google Workspace integration with Gmail and Google Calendar
- Interface feels familiar to anyone who uses Google products
- Automated emails send from your own Gmail account for better personalization
- User-friendly API makes custom integration work easier than HubSpot
- Transparent pricing with no hidden developer costs
❌ Минусы
- Цена высока по сравнению с другими CRM-системами с аналогичным функционалом.
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable, with contact information disappearing
- Функционал маркетинга неудобен и работает на основе внешнего инструмента, Outfunnel.
Что такое Thryv?
Thryv is customer relationship management and reputation software for small businesses.
Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.
It began as a conglomerate of Yellow Pages companies before the pivot to software.
In June 2020 it reported $1.3 billion in revenue over twelve months.
The company employs more than 2,400 employees and operates in 48 states.
More than 50,000 local businesses across the U.S., Canada, and Австралия Воспользуйтесь им.
The software runs in a browser on any device with an internet connection.
This review video shows the platform in action.
Runner Up: Thryv
One system for bookings, invoices, and reviews. Built for service businesses that want to stay organized and get paid faster.
Цены Thryv
Thryv sells packages rather than per-user seats.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Маркетинговый центр | 244 доллара в месяц | Listings, SEO, and campaign tracking |
| Кеап | 299 долларов в месяц | See the pricing note below this table |
Pricing verified August 2026.
Бесплатная пробная версия: No standard trial. Thryv offers a free plan with limited features and demos on request.
Гарантия возврата денег: None published. Packages also carry a one time onboarding fee of $250.
📌 Примечание: Thryv sells the Thryv Business Center and the Thryv Command Center separately. Published entry pricing starts around $20.00 per user per month, so your quote depends on the bundle you pick.
⚠️ Data conflict: The second row above carries a competitor label in our source data and does not match Thryv’s own plan names. Treat both figures as package-level estimates and confirm current pricing details with a Thryv rep before signing.
Основные преимущества Thryv
Here is what Thryv brings to a service business:
- Центр управления Thryv: A unified inbox that pulls email, SMS, социальные сети, and web chats together. Phone calls and customer interactions land in one place.
- Онлайн-запись на прием: Clients book appointments 24/7. Typical users report a 61% increase in bookings.
- Расширенные местные объявления: Business information syncs across 50+ listing sites. The platform also manages online reviews.
- Client portal estimates: Customers schedule, pay, share documents, and view account details in a secure portal.
- Billing that gets you paid faster: ThryvPay handles online payment for service work. Digital document signing speeds up invoices.
- Автоматизация маркетинга: Trigger-based email and SMS marketing messages go out on their own. The AI Response Tool drafts replies to reviews.
- Time savings: Owners save an average of 20 hours per week on admin work. TeamChat keeps staff talking without another app.
The homepage below shows how the company pitches all of this.
Что заметила наша команда
Our writer ran a demo account through booking, invoicing, and review replies. Here is what stood out:
Плюсы и минусы Thryv
✅ Плюсы
- One system replaces booking, invoicing, and listing tools
- Website builder and SEO services included in the package
- 24/7 support and a mobile app for field teams
- Reputation management across reviews and social profiles
❌ Минусы
- Package pricing is far higher than a standalone sales CRM
- A $250 onboarding fee applies before you start
- Deal pipelines and forecasting are thin for sales teams
- Contract terms and quotes vary by location and rep
Сравнение характеристик
Ready for the side-by-side? We compare ten areas that decide most buying calls.
| Особенность | Медный CRM | Трив |
|---|---|---|
| Начальная цена | 9 долларов за место в месяц | 244 доллара в месяц |
| Бесплатный план | ❌ | ✅ |
| Интеграция с Google Workspace | ✅ | ❌ |
| Множество трубопроводов | ✅ | ❌ |
| Оценка лидов | ✅ | ❌ |
| Appointments & Client Portal | ❌ | ✅ |
| Счета и платежи | ❌ | ✅ |
| Конструктор сайтов | ❌ | ✅ |
| Управление репутацией | ❌ | ✅ |
| Лучше всего подходит для | Sales teams in Gmail | Местные предприятия сферы услуг |
1. Управление контактами
Медь CRM: Records for people and companies build themselves from your Gmail history. Import data from Google Sheets when you migrate, then let Copper handle new contacts. The Basic plan caps you at 2,500 contacts.
Thryv: Client records are built around jobs and appointments rather than deals. TeamChat lets staff discuss a client without leaving the record.
⚠️ Предупреждение: Some Copper users have reported contact information disappearing. Export a backup on a set date each month.
2. Pipelines and Sales Process
Медь CRM: You can create pipelines for sales and for delivery work, and run multiple pipelines at once. Drag a deal between stages and the close date updates.
Thryv: Market Builder maps campaigns and audiences instead of deal stages. Sales reps who need forecasting will find this thin.
3. Автоматизация рабочих процессов
Медь CRM: Workflow automation removes repetitive steps and manual data entry. You set a trigger, then Copper assigns owners and creates follow-up tasks directly.
Thryv: Automation focuses on client-facing moments like reminders and rebooking nudges. The AI Response Tool drafts replies so you respond to reviews in a few seconds.
4. Email and Marketing Tools
Медь CRM: Email templates keep replies consistent, and automated emails go out from your own Gmail account. Bulk emails and email sequence sending sit in the Business tier, and marketing functionality leans on Outfunnel.
Thryv: Trigger-based email and SMS marketing messages are built in, not bolted on. Social media management posts and schedules from the same screen.
⚠️ Предупреждение: Copper’s automated emails are transactional and carry no unsubscribe link. Use a dedicated marketing tool for newsletters.
5. Lead Scoring and Tracking
Медь CRM: Lead scoring ranks a new lead by activity and fit. Copper also tracks when someone opened an email and what they clicked.
Thryv: Campaign analytics measure which ads and posts brought the call. You can easily track cost per booking across channels.
6. Reporting and Website Tracking
Медь CRM: Custom reporting lets you build sales reports from your own data. Reporting starts on the Professional plan, not the Starter plan.
Thryv: Website tracking shows traffic, sources, and form fills on your site. That matters because the website builder ships in the same package.
7. Integrations and Add Ons
Медь CRM: Copper’s integration story is Google first, covering Gmail and Google Calendar, Google Docs, Google Drive, and Google Sheets. The API is user-friendly, so connecting other tools is straightforward. Companies on Microsoft 365 are out of luck.
Thryv: Add ons cover SEO services, listings, and payments rather than office suites. Local listing sync is the standout piece of technology here.
8. Project Management and Billing
Медь CRM: You can manage projects in a pipeline after a deal closes. There is no native invoicing, so billing lives in another tool.
Thryv: Billing and invoicing are core, with digital signing and ThryvPay for payment. Project management is job-based, which suits crews more than sales cycles.
9. Простота использования и поддержка
Медь CRM: The interface is intuitive for anyone who already uses Google products, which speeds up adoption. A mobile app logs calls and texts, and Copper can automate tasks in the background.
Thryv: Onboarding is guided, and 24/7 support is included with every package. Online reputation management is where new users see value fastest.
10. Ценообразование и стоимость
Here are both price lists side by side.
| Уровень | Медный CRM | Трив |
|---|---|---|
| Вход | Стартовый тариф: 9 долларов за место в месяц | Бесплатный тариф (с ограниченным набором функций) |
| Середина | Базовый тариф: 23 доллара за место в месяц. | Маркетинговый центр: 244 доллара в месяц |
| Верхняя | Профессиональный тариф: 59 долларов США за место в месяц. | $299/month package |
| Вершина | Бизнес: 99 долларов США/место/месяц | Custom bundles by quote |
Медь CRM: A three-person sales team on Basic pays $69 per month total. Copper CRM pricing climbs steeply between tiers, and paid monthly rates run higher than the annual figures above.
Thryv: Packages bundle software with services, so the monthly figure covers marketing work too. Add the $250 onboarding fee to your first invoice when you budget.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Ограниченный бюджет | Медный CRM | Starts at $9 per seat |
| Интеграция с Google Workspace | Медный CRM | Built as a Gmail extension |
| Appointments and invoices | Трив | Booking and payment built in |
| Проверка и управление объявлениями | Трив | Syncs 50+ listing sites |
| Deal forecasting | Медный CRM | Real pipelines and lead scoring |
| A website builder | Трив | Site and SEO in one package |
💰 Ваш бюджет
Copper’s entry seat costs less than a lunch. Thryv’s package pricing is a marketing budget line, not a software one.
🔌 Ваш технологический стек
Copper only makes sense if your team already runs Google Workspace. Thryv is browser based and does not care which office suite you use.
📞 How Customers Reach You
If deals start with an email thread, Copper wins on speed. If they start with a phone call or a booking form, Thryv handles that flow better.
🎓 Ваш уровень опыта
Copper feels familiar within an hour if you know Gmail. Thryv needs onboarding, which is why the fee exists.
🆓 Бесплатные пробные версии и демо-версии
Copper gives you 14 days of free access to test it yourself. Thryv steers you toward a demo and a free plan with limited features.
🛟 Варианты поддержки
Thryv includes 24/7 human support with every package. Copper leans on documentation and email support during business hours.
Руководство по переключению
Already paying for one of them? Here is what changes.
🔄 Switching from Copper CRM to Thryv?
✅ Что вы получите:
- Appointments, invoices, and payments in one system
- Listing sync and online review management
- A website builder and 24/7 support
❌ Что вы потеряете:
- Native Google Workspace integration and the Chrome extension
- Multiple sales pipelines and lead scoring
- A low per-seat price for a small sales team
📋 Как переключиться:
- Export contacts, leads, and activity from Copper as CSV
- Book a Thryv demo and confirm the onboarding fee
- Import your list, then rebuild templates and booking pages
🔄 Switching from Thryv to Copper CRM?
✅ Что вы получите:
- A much lower monthly bill for a small team
- CRM records inside the Gmail inbox you already use
- Real pipeline reporting for the sales team
❌ Что вы потеряете:
- Booking, invoicing, and the client portal
- Listing sync and reputation management
- Included website hosting and SEO work
📋 Как переключиться:
- Export client records and invoice history from Thryv
- Start the 14-day Copper trial on your Google account
- Import the file, then pick separate booking and billing tools
Что не было рассмотрено в нашем обзоре
This comparison focused on small businesses and small sales teams. We did not test enterprise contracts, custom Thryv bundles, or high-volume API work in Copper. Quotes for Thryv vary by location and rep, so your number may differ from ours. If you manage 50 or more users, your priorities will look different from what we covered here.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | Медный CRM |
| 🚀 Основные функции CRM | Медный CRM |
| 🔌 Интеграции | Медный CRM |
| 📣 Маркетинговые инструменты | Трив |
| 💳 Invoices & Payments | Трив |
| 👶 Простота использования | Медный CRM |
| 🏆 Общий победитель | Медный CRM |
🏆 ПОБЕДИТЕЛЬ: COPPER CRM
Copper CRM wins 4 out of 6 categories and holds the higher rating at 3.5 versus 2.6.
Лучше всего подходит для: Gmail-based sales teams, agencies tracking projects, and small businesses that want less admin work.
These two products barely compete. Copper CRM is a sales tool that hides inside Gmail and keeps deals moving.
Thryv is a front-office suite for local service companies. It handles bookings, reviews, and payments better than any sales CRM will.
If your customers book appointments and pay invoices, Thryv earns its price. For everyone else tracking a pipeline, Copper is the cheaper and sharper choice.
Сравнение большего количества функций Copper CRM
Here is how Copper stacks up against other CRM options:
Медь побеждает по следующим показателям: A friendlier API, faster setup for Gmail users, and a cheaper entry seat.
HubSpot побеждает по следующим показателям: A genuine free CRM, built-in bulk emails, and reporting depth for larger teams.
Медная CRM против капсульной CRM
Медь побеждает по следующим показателям: Deeper Gmail sync, project pipelines, and automatic record creation.
Капсула побеждает по: A free tier, lower mid-tier costs, and support for Microsoft mail.
Copper CRM против Freshsales CRM
Медь побеждает по следующим показателям: Google-native workflow, simpler onboarding, and cleaner activity logging.
Freshsales побеждает по следующим показателям: Built-in calling, AI deal insights, and a broader set of channels.
Медь побеждает по следующим показателям: Gmail-side data capture, Google Calendar sync, and sales-specific defaults.
Победы в понедельник: Flexible boards, wider project management use, and a free starter tier.
Больше информации о Thryv в сравнении с другими сервисами.
Here is how Thryv compares to other малый бизнес платформы:
Thryv побеждает по следующим показателям: Listing sync, guided onboarding, and 24/7 support for non-technical owners.
GoHighLevel побеждает по: Agency white labeling, funnel building, and far lower monthly cost.
Thryv побеждает по следующим показателям: Reputation management, local SEO services, and an included website.
Кип побеждает по следующим пунктам: Sales automation depth, e-commerce features, and campaign branching logic.
Thryv побеждает по следующим показателям: Appointment booking, payment collection, and the client portal.
ActiveCampaign побеждает по: Email deliverability, segmentation, and a much lower entry price.
Thryv против Zendesk
Thryv побеждает по следующим показателям: Marketing and billing in one place, plus local listing work.
Zendesk побеждает по следующим показателям: Ticket routing, service-level reporting, and scale for support teams.
Часто задаваемые вопросы
Для чего используется Copper CRM?
It tracks leads, deals, and customer relationships inside Google Workspace. Sales teams use it to log activity from Gmail without typing records by hand.
Thryv — это CRM-система?
Yes, though it is broader than a sales CRM. The platform also handles appointments, invoices, listings, and reviews for local service businesses.
Как раньше называлась система Copper CRM?
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and later rebranded to Copper.
Thryv входит в «Желтые страницы»?
Thryv grew out of Yellow Pages companies, including Dex Media. It now trades publicly as Thryv Holdings, Inc. and sells software.
Совместима ли Copper CRM с Outlook?
No. Copper is built for Gmail, so Microsoft 365 companies cannot use it natively. Thryv is a better fit for those teams.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 