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ActiveCampaign против Freshsales CRM — не покупайте, пока не прочтёте это.

от | Last updated May 3, 2026

Победитель
логотип ActiveCampaign
4.0
  • Продвинутый маркетинг Автоматизация
  • Более 900 шаблонов автоматизации
  • Доступно более 950 интеграций
  • Встроенный CRM + Оценка потенциальных клиентов
  • Кампании по электронной почте, SMS и WhatsApp
  • GDPR Compliant + 14-Day Trial
  • Платные тарифные планы от 15 долларов в месяц.
Второе место
Freshsales CRM
4.0
  • Freddy AI Lead coring
  • 360-градусный обзор клиента
  • Встроенные функции телефона, чата и электронной почты.
  • Visual Kanban Pipeline
  • Free Plan + 21-Day Trial
  • Starts at $9/user/month
  • Платные тарифные планы от 9 долларов США за пользователя в месяц.

⚡ Краткий вывод:

  • Цены: ActiveCampaign starts at $15/month vs Freshsales CRM at $9/user/month
  • Лучше всего подходит для: ActiveCampaign for marketing and sales automation teams; Freshsales CRM for sales-focused teams wanting a clean CRM with AI features
  • Ключевое отличие: ActiveCampaign offers 950+ integrations and advanced email marketing automation; Freshsales CRM includes built-in phone, chat, and Freddy AI lead scoring
  • Наш выбор: ActiveCampaign for most users — deeper marketing automation and more integrations for growing businesses
ActiveCampaign против Freshsales

ActiveCampaign vs Freshsales CRM both handle customer данные and sales pipelines.

But they are built for very different jobs.

ActiveCampaign leads with email marketing automation and multi-channel campaigns.

Freshsales CRM focuses on sales pipeline management with AI-powered deal insights.

В этом сравнении подробно разбираются оба инструмента, чтобы вы могли выбрать подходящий.

Обзор

This comparison covers pricing, features, ease of use, and integrations.

We also break down who each tool works best for in 2026.

Our sources include published documentation, official pricing pages, and user reviews.

ActiveCampaign has a Personal Experience block from our team’s hands-on time with the platform.

Freshsales CRM observations come from documentation, published specs, and G2 reviews.

Что такое ActiveCampaign?

ActiveCampaign is a marketing and sales automation platform built for growing businesses.

It combines email marketing, CRM, and advanced automation in one place.

The platform uses AI agents to build campaigns and suggest audience segments.

It connects with over 950 apps including Shopify, Salesforceи WordPress.

Small and mid-sized businesses use it to automate lead nurturing and email campaigns.

ActiveCampaign

ActiveCampaign gives you email marketing, CRM, and automation under one roof. It’s built for businesses that want to personalize every customer touchpoint. Over 900 pre-built templates help you launch campaigns fast.

Цены на ActiveCampaign

Here’s what ActiveCampaign costs in 2026. Prices scale with your contact list size.

ПланЦенаЛучше всего подходит для
Стартер15 долларов в месяцSmall teams starting with email automation
Плюс49 долларов в месяцGrowing businesses adding CRM and landing pages
Про79 долларов в месяцTeams needing advanced automation and AI features
Предприятие145 долларов в месяцLarge businesses with custom отчетность потребности

Pricing verified May 2026.

Цены на ActiveCampaign

Бесплатная пробная версия: Да — 14 дней с доступом к большинству функций профессионального уровня. Кредитная карта не требуется.

Гарантия возврата денег: ActiveCampaign does not advertise a standard money-back guarantee. Check their terms before purchasing.

📌 Примечание: ActiveCampaign offers a 20% discount on yearly plans. The Starter plan limits automations to 5 actions per workflow. Higher plans unlock unlimited automation steps and advanced features.

⚠️ Предупреждение: ActiveCampaign pricing increases based on the number of contacts. A large list on the Starter plan can push costs up quickly. Check the contact limit for each plan before committing.

Основные преимущества ActiveCampanion

Here’s what makes ActiveCampaign worth considering:

  • Визуальный конструктор автоматизации: ActiveCampaign’s drag-and-drop builder lets you create multi-step workflows with conditional logic. No coding needed to build complex customer journeys.
  • Более 900 шаблонов автоматизации: Pre-built templates cover welcome series, cart abandonment, and follow-up email sequences. You can launch automations in minutes without starting from scratch.
  • Омниканальные кампании: Запускайте электронную почту, SMS, WhatsApp и социальные сети campaigns from a single dashboard. This keeps your messaging consistent across every channel.
  • Расширенная сегментация: Group contacts by website visits, purchase history, location, or interaction history. This lets you send highly targeted emails to specific audience segments.
  • Встроенная CRM-система: ActiveCampaign includes a CRM in all plans for tracking sales pipelines and scoring leads. It connects marketing and sales data in one place.
  • Высокая доставляемость: ActiveCampaign’s deliverability rates are consistently strong, helping your emails reach inboxes rather than spam folders.
  • Более 950 интеграций: Connect with Shopify, Salesforce, WordPress, and Запьер. This makes it easy to plug ActiveCampaign into your existing tech stack.
Введение в ActiveCampaign

Что заметила наша команда

Наш писатель signed up for ActiveCampaign and spent time exploring the platform’s automation and email tools. Here’s what stood out from that hands-on time:

Персональная информация в ActiveCampaign

Плюсы и минусы ActiveCampaign

✅ Плюсы
  • Best-in-class marketing automation with visual drag-and-drop builder
  • Over 900 pre-built automation templates for fast setup
  • Встроенная CRM-система включена во все тарифные планы без дополнительной платы.
  • GDPR compliant with strong email deliverability rates
  • Omnichannel support: email, SMS, WhatsApp, and social ads
❌ Минусы
  • В базовом тарифном плане количество автоматизированных действий в одном рабочем процессе ограничено пятью.
  • Not ideal for users who only want a simple newsletter tool
  • Pricing scales up significantly as your contact list grows
  • Learning curve for more advanced automation features

Что такое Freshsales CRM?

Freshsales CRM is a cloud-based customer relationship management tool from Freshworks.

It launched in 2016 as the second major product in the Freshworks suite.

The platform helps sales teams manage leads, track deals, and forecast revenue.

Freddy AI scores leads, predicts deal risks, and suggests next best actions.

It connects with other Freshworks products like Freshdesk and Freshmarketer out of the box.

Обзор CRM-системы Freshsales Freshworks – по-прежнему актуальна?

Freshsales CRM

Freshsales CRM brings sales, phone, email, and AI together in one platform. Freddy AI helps reps prioritize leads and close deals faster. A free plan is available for up to 3 users.

Цены на CRM-систему Freshsales

Here’s what Freshsales CRM costs in 2026. Plans are priced per user per month.

ПланЦенаЛучше всего подходит для
Рост9 долларов США/пользователь/месяцНебольшие команды начинают работу с CRM.
Про39 долларов США/пользователь/месяцGrowing sales teams needing AI and automation
Предприятие59 долларов США/пользователь/месяцLarge organizations with custom reporting needs

Pricing verified May 2026.

Цены на CRM для Freshsales

Бесплатная пробная версия: Yes — 21 days on all pricing tiers. No credit card required to start.

Бесплатный план: Available for up to 3 users with most core CRM features included.

Гарантия возврата денег: Freshsales does not advertise a standard refund policy. Review their terms before purchasing a paid plan.

📌 Примечание: Freshsales CRM pricing is per user, not per account. A team of 5 on the Growth plan costs $45/month total. Enterprise support includes a dedicated account team on the top-tier plan.

⚠️ Предупреждение: Freddy AI’s full features are only available on the Pro and Enterprise plans. If AI lead scoring is your main reason for choosing Freshsales, you’ll need at least the Pro plan at $39/user/month.

Основные преимущества CRM-системы Freshsales

Here’s what makes Freshsales CRM worth considering:

  • Фредди ИИ: Freddy AI scores leads based on behavior and profile data, predicts deal risks, and recommends next best actions. This helps sales reps focus on the deals most likely to close.
  • Комплексный обзор потребностей клиента: Freshsales gives you a complete timeline of every customer interaction. This includes emails, calls, chats, and deal history in one place.
  • Визуальный конвейер Канбан: The drag-and-drop pipeline lets sales teams track deal progress at a glance. You can spot bottlenecks before they cost you deals.
  • Встроенные средства связи: Freshsales includes one-click phone, chat, email, and SMS within a unified входящие. You don’t need a separate phone system or chat tool.
  • Freshworks Integration: It connects directly with Freshdesk, Freshmarketer, and other Freshworks products. This makes it easy to share customer data across teams.
  • Мобильное приложение: Он iOS and Android app supports offline access and call logging. Sales reps can update deals and contacts even without an internet connection.
Главная страница Freshsales

Что заметила наша команда

Note: We haven’t had extensive hands-on time with Freshsales CRM yet. The information above is based on published documentation, official pricing pages, and G2 user reviews.

Преимущества и недостатки CRM-системы Freshsales

✅ Плюсы
  • Бесплатный тарифный план доступен для групп до 3 пользователей.
  • Freddy AI оценивает потенциальных клиентов и автоматически прогнозирует риски сделок.
  • Встроенные функции телефона, электронной почты, чата и SMS — никаких дополнительных инструментов не требуется.
  • Visual Kanban pipeline for easy deal tracking
  • 21-day free trial on all paid plans with no credit card required
❌ Минусы
  • Only around 385 integrations — far fewer than ActiveCampaign
  • Navigation can feel slow and cluttered for new users
  • Freddy AI full features require the Pro plan or higher
  • Ограниченные возможности использования собственных коннекторов со сторонними инструментами вне Freshworks.

Сравнение характеристик

Let’s compare ActiveCampaign and Freshsales CRM across the features that matter most.

ОсобенностьActiveCampaignFreshsales CRM
Начальная цена15 долларов в месяц9 долларов США/пользователь/месяц
Бесплатный план✅ (до 3 пользователей)
Автоматизация маркетинга✅ Продвинутый⚠️ Basic (via Freshmarketer)
Встроенная CRM-система
Функции ИИ✅ Активный интеллект✅ Искусственный интеллект Фредди
Email-маркетинг✅ Полный пакет услуг✅ Базовый
Built-in Phone/Chat
Интеграции✅ 950+⚠️ ~385
Целевые страницы
Лучше всего подходит дляMarketing & sales automationКоманды, ориентированные на продажи

1. Автоматизация маркетинга

ActiveCampaign: ActiveCampaign’s automation builder goes well beyond basic drip campaigns. You can build multi-step workflows with conditional logic, A/B test entire automation paths, and trigger sequences based on form submissions or website behavior. Over 900 pre-built templates help you get started fast. The platform also includes Active Intelligence agents that build campaigns automatically and suggest high-value segments based on real-time data.

Персональная информация в ActiveCampaign

Freshsales CRM: Freshsales CRM includes sales automation for repetitive tasks like follow-up email sequences and deal stage updates. For full marketing automation, you’d need to connect Freshmarketer, the separate marketing product from Freshworks. The built-in automation is solid for sales workflows but lacks the depth ActiveCampaign offers for multi-channel marketing campaigns.

2. Email-маркетинг

ActiveCampaign: ActiveCampaign offers a full email marketing suite with an AI-powered email builder, dynamic content, conditional content blocks, and advanced segmentation. You can personalize emails based on purchase history, location, or interaction data. ActiveCampaign’s deliverability rates are strong, helping your email campaigns land in inboxes.

динамический контент ActiveCampaign

Freshsales CRM: Freshsales allows users to send personalized bulk emails and monitor open and click activity. It’s useful for sales информационно-просветительская работа, but it’s not a full email marketing platform. For newsletter campaigns or complex email sequences, you’d need to integrate Freshmarketer or a dedicated email marketing tool.

3. Функции ИИ

ActiveCampaign: ActiveCampaign uses AI for predictive sending, which optimizes email delivery times based on when each subscriber is most likely to open. The AI content generation tool helps write email copy directly in the email builder. Active Intelligence agents, launched in 2025, can build campaigns and suggest audience segments automatically based on real-time customer data.

activecampaign интегрированный ИИ новый

Freshsales CRM: Freddy AI is the core AI engine in Freshsales. It scores leads based on behavior and profile data, predicts which deals are at risk, and recommends next best actions for sales reps. Freddy AI also improves over time as it learns from your team’s activity. Full Freddy AI features require the Pro plan or higher.

Freshsales CRM Smart AI Agents

4. CRM и управление контактами

ActiveCampaign: ActiveCampaign includes a built-in CRM in all plans. You can track sales pipelines, score leads, add notes to contacts, and use custom fields to store any data you need. The CRM connects directly to your automation workflows, so a deal stage change can trigger an email sequence automatically. Custom objects are available on higher plans for more advanced contact management needs.

ActiveCampaign Advanced CRM

Freshsales CRM: Freshsales CRM is purpose-built for sales teams and excels at contact management. It provides a 360-degree customer view with a complete timeline of every interaction — calls, emails, chats, and deal history. The visual Kanban pipeline makes it easy to see where every deal stands and spot bottlenecks quickly. Predefined sales reports are customizable for tracking team performance.

5. Интеграции

ActiveCampaign: ActiveCampaign offers over 950 integrations including Shopify, Salesforce, WordPress, and Zapier. Premium integrations are available for CRM and ecommerce platforms. This breadth of connections makes it easier to plug ActiveCampaign into nearly any tech stack a бизнес already uses.

Freshsales CRM: Freshsales offers around 385 integrations including Google, Microsoft 365, Slack, and Zoom. It integrates natively with other Freshworks products like Freshdesk and Freshmarketer. Third-party connector support is more limited compared to ActiveCampaign, which could be a factor if you rely on a large number of external tools.

Freshsales CRM Wide Marketplace

⚠️ Предупреждение: Если ваш бизнес depends on a broad set of third-party tools, ActiveCampaign’s 950+ integrations give it a clear edge. Freshsales CRM is stronger when you’re already using other Freshworks products.

6. Каналы связи

ActiveCampaign: ActiveCampaign supports email, SMS, WhatsApp, and social media advertising from a single dashboard. You can run omnichannel campaigns that reach contacts on multiple channels in a coordinated sequence. SMS and WhatsApp are available as add-ons depending on your plan.

Freshsales CRM: Freshsales includes built-in phone, email, chat, and SMS within a unified inbox. It also integrates with WhatsApp Business, Facebook Messenger, and LINE for additional communication channels. The one-click phone feature is built directly into the contact record, so you don’t need a separate phone system.

Freshsales CRM Управление контактами

7. Lead Scoring and Sales Pipeline

ActiveCampaign: ActiveCampaign includes lead scoring in its CRM, letting you assign scores based on contact behavior, tags, or custom fields. This helps sales teams prioritize outreach. The sales pipeline is visual and connects directly to marketing automations, so a high-scoring lead can trigger a personalized email sequence automatically.

Freshsales CRM: Freddy AI handles lead scoring in Freshsales by analyzing behavior and profile data to rank leads automatically. It also flags deals at risk and suggests the next action for each open deal. This AI-driven approach means less manual scoring setup compared to ActiveCampaign’s rule-based scoring system.

Freshsales CRM AI Lead coring

8. Простота использования

ActiveCampaign: ActiveCampaign has a user-friendly design with clearly organized menus. The drag-and-drop automation builder makes it accessible for users who aren’t technical. That said, the depth of features means it takes time to explore everything. A personalized onboarding checklist helps new users set up their accounts step by step.

Freshsales CRM: G2 reviews describe Freshsales as intuitive and easy to learn for new users. However, some reviews note that navigation can feel slow and cluttered when managing large volumes of contacts. The 21-day free trial gives you enough time to judge the interface for yourself before paying.

9. Отчетность и аналитика

ActiveCampaign: ActiveCampaign includes custom reports on higher plans. You can track email campaign performance, automation completion rates, and deal revenue. The Pro and Enterprise plans add more advanced reporting options. A mobile app lets you check campaign stats and manage contacts on the go.

Анализ и отчетность ActiveCampaign

Freshsales CRM: Freshsales provides around a dozen predefined sales reports that are fully customizable. Freddy AI adds predictive insights and revenue forecasting on top of standard reporting. The reporting suite covers team performance, pipeline health, and deal activity in a clear dashboard format.

10. Ценообразование и стоимость

ПланActiveCampaignFreshsales CRM
Бесплатно❌ (14-дневный пробный период)✅ До 3 пользователей
Вход платный15 долларов в месяц (стартовый тариф)9 долларов США/пользователь/месяц (рост)
Средний уровень49 долларов в месяц (плюс)39 долларов США/пользователь/месяц (Pro)
Высший уровень145 долларов в месяц (для корпоративных клиентов)59 долларов США/пользователь/месяц (для корпоративных клиентов)

ActiveCampaign: ActiveCampaign’s Starter plan at $15/month is a flat rate regardless of users. Pricing scales up based on contact list size rather than team size. A 20% annual discount applies when you pay yearly. The Starter plan is a good entry point, but advanced automation and CRM features require the Plus plan or higher.

Freshsales CRM: Freshsales CRM starts at $9/user/month on the Growth plan, making it more affordable per seat for small teams. A free plan is available for up to 3 users. The pricing model scales with team size, so costs rise as you add users. G2 reviewers consistently rate it as excellent value for small and medium-sized businesses.

Различные сценарии

Если вам это нужноВыбиратьПочему
Расширенная автоматизация маркетингаActiveCampaignБолее 900 шаблонов, многоэтапные рабочие процессы.
Tight budget (per seat)Freshsales CRM$9/user/month vs $15/month flat
Встроенные телефон и чатFreshsales CRMOne-click calling built into CRM
Email marketing and campaignsActiveCampaignFull email suite with dynamic content
AI deal predictionsFreshsales CRMFreddy AI flags at-risk deals
Более 950 интеграций с приложениямиActiveCampaignWider third-party connectivity
Бесплатный план для началаFreshsales CRMБесплатно для 3 пользователей.

💰 Ваш бюджет

Freshsales CRM starts at $9/user/month and includes a free plan for up to 3 users, making it the more affordable entry point for small teams. ActiveCampaign’s $15/month Starter plan is a flat rate, which can be cheaper than Freshsales for larger teams but scales up quickly as your contact list grows.

🔌 Ваш технологический стек

ActiveCampaign connects with over 950 apps including Shopify, Salesforce, and WordPress — a better fit if you’re already using a broad set of third-party tools. Freshsales CRM works best when you’re in the Freshworks product suite, with direct integration into Freshdesk and Freshmarketer for support and marketing teams.

📝 Ваш процесс продаж

Sales-focused teams that need pipeline management, deal tracking, and built-in phone calls will find Freshsales CRM more purpose-built for their workflow. Marketing-led teams that run email campaigns, lead nurturing sequences, and multi-channel automation are better served by ActiveCampaign’s deeper feature set.

🎓 Ваш уровень опыта

Both tools are accessible for non-technical users, but ActiveCampaign’s depth means more to learn upfront. Freshsales CRM’s interface is straightforward for sales reps who want to start managing leads and deals without a long setup process.

🆓 Бесплатные пробные версии и демо-версии

Freshsales CRM offers a 21-day free trial plus a permanent free plan for up to 3 users — giving you the longest evaluation window. ActiveCampaign’s 14-day trial covers most Professional-tier features and requires no credit card to start.

🛟 Варианты поддержки

Freshsales CRM provides 24/5 support across all plans via phone, chat, and email — including the free plan. ActiveCampaign offers phone support on higher plans and a knowledge base for self-service. Enterprise plan users on ActiveCampaign get a dedicated account team.

Руководство по переключению

Уже используете один из этих инструментов? Вот чего следует ожидать, если вы перейдете на него.

🔄 Переходите с ActiveCampaign на CRM Freshsales?

✅ Что вы получите:

  • Built-in one-click phone and unified inbox — no separate phone system needed
  • Freddy AI lead scoring and deal risk predictions out of the box
  • Lower per-seat cost starting at $9/user/month on the Growth plan

❌ Что вы потеряете:

  • Advanced email marketing automation with 900+ pre-built templates
  • Over 950 third-party integrations — Freshsales offers around 385
  • Custom landing pages, dynamic content, and conditional content blocks

📋 Как переключиться:

  1. Экспортируйте данные о контактах и ​​сделках из ActiveCampaign в файл CSV.
  2. Sign up for a Freshsales CRM free trial and import your contact CSV
  3. Rebuild your sales sequences in Freshsales and connect your email and phone
🔄 Переходите с CRM Freshsales на ActiveCampaign?

✅ Что вы получите:

  • Full email marketing suite with dynamic content and advanced segmentation
  • Over 950 integrations connecting ActiveCampaign to your broader tech stack
  • Multi-step automation workflows with A/B testing across entire paths

❌ Что вы потеряете:

  • Built-in one-click phone calling within the CRM contact record
  • Free plan access — ActiveCampaign has no permanent free tier
  • Native Freshworks product integrations for support and helpdesk teams

📋 Как переключиться:

  1. Export your contacts and deal history from Freshsales as a CSV file
  2. Sign up for ActiveCampaign’s 14-day trial and use the free migration service
  3. Import contacts, rebuild your sales pipeline, and set up your first automation

Что не было рассмотрено в нашем обзоре

This comparison focused on individual users and small-to-medium business use cases for both tools. We didn’t evaluate enterprise-level features like custom SSO, advanced data governance, or large-scale team administration. Our observations are based on the May 2026 versions of each platform. If you’re managing a sales organization of 50+ reps or running complex multi-brand campaigns, your requirements may differ from what we’ve described here.

Окончательный вердикт

КатегорияПобедитель
💰 Цены (Вход)Freshsales CRM
📧 Email-маркетингActiveCampaign
🤖 Автоматизация маркетингаActiveCampaign
🧠 Функции ИИГалстук
📞 Инструменты связиFreshsales CRM
🔌 ИнтеграцииActiveCampaign
📊 Составление отчетовГалстук
👶 Простота использованияFreshsales CRM
🏆 Общий победительActiveCampaign

🏆 ПОБЕДИТЕЛЬ: ACTIVECAMPAIGN

ActiveCampaign wins 4 out of 8 categories, with 2 ties.

Лучше всего подходит для: Marketing automation, email campaigns, omnichannel outreach, businesses with complex workflows

ActiveCampaign and Freshsales CRM are built for different buyers.

ActiveCampaign is the stronger choice if email marketing automation is central to your business.

Its 900+ automation templates, dynamic content, and advanced segmentation give marketing teams real power.

Freshsales CRM is the better pick for pure sales teams that need pipeline management and built-in calling.

Freddy AI’s deal risk predictions and lead scoring are a standout feature at a lower per-seat price.

If your team runs both marketing and sales workflows and wants them in one platform, ActiveCampaign’s built-in CRM and automation depth make it the more capable tool overall.

Сравнение дополнительных функций ActiveCampaign

Here’s how ActiveCampaign stacks up against other competitors in the marketing automation space:

ActiveCampaign против HubSpot

ActiveCampaign побеждает по следующим показателям: More affordable automation features, 900+ templates, contact-based pricing that suits smaller lists

HubSpot побеждает по следующим показателям: All-in-one marketing, sales, and service hub; stronger free tier; built-in content management tools

ActiveCampaign против Keap

ActiveCampaign побеждает по следующим показателям: Deeper email marketing suite, broader integration library, more flexible automation paths

Кеап побеждает по: Combined invoicing and CRM, better for service businesses needing payment processing alongside outreach

ActiveCampaign против GoHighLevel

ActiveCampaign побеждает по следующим показателям: Email deliverability, cleaner user interface, stronger out-of-the-box automation templates

GoHighLevel побеждает по: White-label agency features, built-in website builder, SMS and call tracking in one platform

ActiveCampaign против Salesforce

ActiveCampaign побеждает по следующим показателям: Lower cost for small-to-mid businesses, faster setup, more accessible automation builder

Salesforce побеждает по следующим параметрам: Deep enterprise customization, advanced reporting, deeper sales forecasting and territory management

Больше информации о Freshsales CRM по сравнению с другими сервисами.

Here’s how Freshsales CRM compares against other CRM platforms:

FreshSales CRM против HubSpot

CRM-система Freshsales выигрывает по следующим параметрам: Lower per-user cost on paid plans, built-in calling without add-ons, longer free trial period

HubSpot побеждает по следующим показателям: Larger free CRM feature set, stronger marketing tools, wider third-party app marketplace

Freshsales CRM против Zoho CRM

CRM-система Freshsales выигрывает по следующим параметрам: Cleaner Freddy AI lead scoring interface, tighter Freshworks suite integration, faster onboarding

Zoho CRM выигрывает по следующим параметрам: Broader feature set across the Zoho suite, more customization options, larger integration library

Freshsales CRM против Pipedrive

CRM-система Freshsales выигрывает по следующим параметрам: Built-in phone and communication tools, Freddy AI deal predictions, free plan availability

Pipedrive побеждает в следующих условиях: More polished pipeline UI, stronger email integration, larger marketplace of sales-specific add-ons

FreshSales CRM против Salesforce

CRM-система Freshsales выигрывает по следующим параметрам: Much lower entry price, faster deployment, cleaner interface for small-to-medium businesses

Salesforce побеждает по следующим параметрам: Enterprise customization depth, global support infrastructure, advanced analytics and AppExchange

Часто задаваемые вопросы

Для чего используется ActiveCampaign?

ActiveCampaign is used for marketing and sales automation. It helps businesses send automated email campaigns, manage CRM pipelines, score leads, and run omnichannel outreach across email, SMS, and WhatsApp. It’s particularly useful for teams that want to automate lead nurturing and follow-up email sequences without manual effort.

ActiveCampaign — это CRM-система?

Yes, ActiveCampaign includes a built-in CRM in all plans. It lets you track sales pipelines, score leads, add notes to contact records, and use custom fields. The CRM connects directly to ActiveCampaign’s marketing automation, so deal updates can trigger email sequences automatically.

Freshsales CRM — бесплатная система?

Freshsales CRM offers a free plan for up to 3 users with most core CRM features included. It also provides a 21-day free trial on all paid tiers without requiring a credit card. Paid plans start at $9/user/month on the Growth plan.

В чём разница между ActiveCampaign и Freshsales CRM?

ActiveCampaign is primarily a marketing and sales automation platform with a strong email marketing suite, 950+ integrations, and advanced workflow automation. Freshsales CRM is a sales-focused platform with built-in phone calling, Freddy AI lead scoring, and a visual Kanban pipeline. ActiveCampaign suits marketing-led businesses; Freshsales CRM suits sales teams that want a purpose-built CRM with AI features.

Соответствует ли ActiveCampaign требованиям GDPR?

Yes, ActiveCampaign is GDPR compliant and stores user data on servers in the US. It also supports the EU-US Data Privacy Framework. Businesses that handle contact data from EU customers can use ActiveCampaign within GDPR guidelines. ActiveCampaign also offers transactional email support, SMS add-ons, and tools to manage data privacy across your contact list.

What are the key features of ActiveCampaign’s CRM?

ActiveCampaign CRM includes sales pipeline tracking, lead scoring, custom fields, custom reports, and built-in CRM functionality across all plans. It’s designed for sales engagement alongside marketing automation, making it a strong choice for малый бизнес and medium-sized businesses that want both in one tool. You can also find a full list of Альтернативы ActiveCampaign on FahimAI if you’re comparing options before deciding.

Does ActiveCampaign support pre-built templates and digital marketing tools?

Yes, ActiveCampaign offers over 900 pre-built templates for email campaigns, automation workflows, and digital marketing sequences. You can also send SMS, use SMS add-ons for текст message campaigns, and build landing pages directly in the platform. The email builder includes dynamic content blocks and conditional content for personalized messages.

Фахим Джохардер, основатель

Фахим Джохардер, основатель

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