⚡ 간단 평가:
- 가격: 캡슐 CRM starts at $18/user/month. Close CRM starts at $35/seat/month.
- 다음과 같은 경우에 가장 적합합니다: Capsule CRM suits small businesses that need contact management and a simple sales pipeline. Close CRM suits outbound sales teams that live on phone calls.
- 주요 차이점: Close CRM has built in calling and a power dialer. Capsule CRM has project boards and a free version.
- 저희가 선택한 제품: Capsule CRM for most 소규모 사업 buyers, based on its lower price and free plan.
Capsule CRM and Close CRM both promise to clean up your messy sales process.
They were built for very different teams.
Capsule CRM centers on contact management and a tidy sales pipeline.
Close CRM centers on calls, email sequences, and outbound 쭉 내밀다.
The price gap between them is wide too.
Here is how to pick the right CRM system for your 사업.
개요
This Capsule CRM vs Close CRM comparison covers pricing, key features, and ease of use.
We also look at which CRM solution fits which kind of team.
우리의 작가 spent hands-on time inside Close CRM directly.
Notes on Capsule CRM come from its documentation, pricing pages, and G2 reviews.
By the end you will know which CRM software to buy.
캡슐 CRM이란 무엇인가요?
Capsule CRM is a cloud-based customer relationship management platform for small to medium businesses.
It stores customer 데이터, notes, emails, and social profiles in one place.
The free version covers up to 250 contacts and two users.
Paid tiers add project boards, task tracking, and workflow automations.
The company calls this approach “powerful simplicity” rather than heavy configuration.
Most teams use Capsule to keep sales and marketing records tidy.
🏆 수상: 캡슐 CRM
A simple CRM system for small businesses. Start free with 250 contacts. Upgrade when your sales pipeline grows.
캡슐 CRM 가격 책정
Here is what Capsule CRM costs in 2026.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 | $0 | Two users and 250 contacts |
| 기동기 | 사용자당 월 18달러 | Small teams that need custom fields |
| 성장 | 사용자당 월 36달러 | Teams running multiple sales pipelines |
Pricing verified August 2026.
무료 체험: Yes. Paid plans include a 14-day trial with no card required.
환불 보장: None published. You cancel monthly instead.
📌 메모: Capsule bills per user. Pay annually and you save up to 15% on any paid plan. Non profits can ask the sales team about extra discounts.
⚠️ Pricing conflict: Our research notes list higher figures for Capsule (Starter at $21 and Growth at $38, plus Advanced and Ultimate paid tiers). The table above uses our verified pricing data. Check the live pricing page before you buy.
캡슐 CRM의 주요 이점
Here is what makes Capsule worth a look:
- 연락처 관리: Contact records hold emails, notes, and files. A quick search pulls up every past conversation.
- 무료 플랜: The free plan covers 250 contacts and two users. It leaves out reporting features.
- 프로젝트 보드: Project boards handle post-sale delivery work linked to won deals. That makes project management part of the same tool.
- 통합: Native links to Xero, QuickBooks, 메일침프, and help desk apps. Over 1,000 other integrations arrive through Zapier.
- 이메일 마케팅: 그만큼 트랜스폰드 integration runs email marketing and marketing campaigns from your Capsule account.
- 워크플로 자동화: Tracks turn repeatable business processes into templated task lists for onboarding or account management.
- 구글 워크스페이스: Add contacts from Gmail and manage tasks inside your 받은 편지함. Microsoft 365 works the same way.
우리 팀이 발견한 점
We have not logged extended hands-on time inside Capsule yet.
Note: The observations above come from Capsule’s published documentation, pricing pages, and G2 reviews. G2 reviews highlight the clean interface and the sales pipeline view. The mobile app is praised in those same reviews, though several reviewers want more polish.
캡슐 CRM의 장점과 단점
✅ 장점
- Clean, user friendly interface that needs almost no training
- Free version for up to 250 contacts and two users
- Budget friendly paid plan at $18 per user per month
- Project boards and Tracks handle post-sale work
- Over 60 native integrations plus 1,000 apps through Zapier
❌ 단점
- Lacks advanced features found in larger CRM providers
- Email tracking asks you to BCC a special address
- One-way sync only with Google Workspace and Microsoft 365
- The free version leaves out reporting tools
Close CRM이란 무엇인가요?
Close CRM is a sales platform built for small to medium sales teams.
It folds email, calling, and SMS into a single inbox.
Sales reps can talk to prospects without a separate phone system.
Smart Views sort leads so the hottest ones surface first.
그만큼 정점 is simple: help small teams close more deals faster.
Close offers a 14-day free trial plus free one-click migration.
The focus is outbound speed rather than long-term account management.
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🥈 Runner Up: Close CRM
Built for teams that dial all day. Calls, texts, and email sequences sit in one inbox. Try it free for 14 days.
CRM 가격 마감
Close CRM charges per seat instead of per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 골자 | 좌석당 월 35달러 | Solo founders testing outbound |
| 성장 | 좌석당 월 99달러 | Sales teams that need a power dialer |
| 규모 | 좌석당 월 139달러 | Managers who want call coaching |
Pricing verified August 2026.
무료 체험: Yes. A 14-day free trial covers the full product.
환불 보장: None published. Annual billing lowers the monthly rate.
📌 메모: Calling minutes are billed as add ons on top of your seat price. Budget for that if your sales team dials heavily.
⚠️ Pricing conflict: Our research notes list a different Close structure (Startup at $59, Professional at $109, and Enterprise at $149 monthly, cheaper when billed annually). The table above uses our verified pricing data. Confirm on the Close pricing page first.
Close CRM의 주요 이점
Here is where Close earns its seat price:
- 통화 기능 내장: Dial from your desktop browser. The power dialer works through a list, and the predictive dialer can dial multiple numbers at once.
- 스마트 뷰: Saved filters push more leads to the top of the queue by stage or activity.
- 워크플로 자동화: Automated follow ups and reminders lift reply rates and cut manual data entry.
- 보도: Custom graphs and quick KPI reports track calls, emails, and closed deals.
- 전화 코칭: Managers listen live and coach reps mid-call on higher tiers.
- Fast Migration: A CSV importer and a free one-click migration tool move data from other CRMs.
- 보안: Close treats data security as a core promise and ships frequent product updates.
우리 팀이 발견한 점
Our writer signed up for Close CRM and ran real outreach through the platform for several days. Here is what stood out from that hands-on time:
클로즈 CRM의 장점과 단점
✅ 장점
- Built in calling, texting, and email in one inbox
- Power dialer and predictive dialer for high-volume calls
- Setup is quick enough to finish inside the free trial
- 무료 마이그레이션 지원 및 교육을 포함한 사전 예방적 온보딩
- Rated 4.7/5 on G2 by reviewers
❌ 단점
- Reporting functionality is weaker than rival CRM options
- Entry pricing is steep for a 소규모 사업
- Less customizable than bigger platforms
- 80+ integrations, but a few common ones are missing
기능 비교
Ready for a closer look at Capsule CRM vs Close CRM? We compare eleven areas, from core features to pricing, so you can match each tool to your own sales processes.
| 특징 | 캡슐 CRM | CRM 닫기 |
|---|---|---|
| 시작 가격 | 사용자당 월 18달러 | 좌석당 월 35달러 |
| 무료 플랜 | ✅ | ❌ |
| 연락처 관리 | ✅ | ✅ |
| 내장 통화 기능 | ❌ | ✅ |
| 파워 다이얼러 | ❌ | ✅ |
| 이메일 시퀀스 | ✅ | ✅ |
| 프로젝트 관리 | ✅ | ❌ |
| 사용자 정의 필드 | ✅ | ✅ |
| 고급 보고 | ✅ | ❌ |
| 모바일 기기 앱 | ✅ | ✅ |
| 가장 적합한 대상 | Small business relationships | 아웃바운드 영업팀 |
1. 연락처 관리
캡슐 CRM: Every contact record gathers emails, notes, files, and social profiles in one dashboard. Search finds any past conversation in seconds. This is where Capsule does its best work.
CRM 닫기: Contacts sit inside a lead-first structure built for outreach. Lead management is strong, but long-term relationship history gets less room than it does in Capsule.
2. Sales Pipeline and Opportunities
캡슐 CRM: You can create multiple sales pipelines that mirror different sales processes. Sales opportunities move across stages with drag and drop, and the pipeline view shows where the sales cycle stalls.
CRM 닫기: The visual pipeline highlights bottlenecks fast, and multiple pipelines are supported. Everything funnels back into one inbox so reps keep working instead of switching tabs.
3. Task Tracking and Project Boards
캡슐 CRM: Project boards manage delivery work that is linked to won deals. Tracks turn repeatable business processes into templated task lists, which helps with keeping track of onboarding steps.
CRM 닫기: Workflow automations assign tasks and fire reminders after each touch. There is no project management layer, so post-sale delivery lives in other tools.
💡 꿀팁: If you deliver projects after the sale, Capsule saves you a second subscription.
4. Email Marketing and Sequences
캡슐 CRM: The Transpond integration brings marketing 오토메이션 and bulk email into the same account. You can send marketing campaigns to segments built from your customer data.
CRM 닫기: Email sequences, email templates, and AI drafting focus on one-to-one outreach. It is built for lead generation replies, not newsletters.
5. Built In Calling and Dialers
캡슐 CRM: There is no native phone system. Phone calls get logged manually or through a connected app, which adds steps for teams that dial all day.
CRM 닫기: This is the headline feature. Reps dial from the browser, the power dialer works a queue, and the predictive dialer can dial multiple numbers at once. Call coaching lets a manager join live.
6. 보고 및 분석
캡슐 CRM: Sales dashboards generate reports on conversion rates, pipeline health, and forecasting. Reporting features start on paid plans, since the free plan skips them entirely.
CRM 닫기: Quick KPI reports and custom graphs cover call and email activity well. Reviewers call the deeper reporting weak compared with other CRMs.
7. 통합
캡슐 CRM: Over 60 native connections cover Xero, 퀵북스, Mailchimp, and help desk apps, with 1,000 more via Zapier. Premium integrations sit on higher tiers, and the Google Workspace link is one-way only.
CRM 닫기: Around 80 connections cover Zoom meetings, Slack, and payment apps, plus a developer API for custom work. A few common connections are missing.
⚠️ 경고: Capsule syncs one way with Google Workspace and Microsoft 365. Edits made in Capsule do not push back, so full integration is not what you get.
8. 사용 편의성 및 온보딩 과정
캡슐 CRM: The minimalist layout gets teams working without a dedicated administrator. G2 reviews describe it as a great tool for non-technical staff.
CRM 닫기: Onboarding is quick, and reviewers credit the simple layout for full team engagement. A motivated team can go live inside the trial window.
9. Custom Fields and Custom Objects
캡슐 CRM: Custom fields let you tag contacts by industry, renewal date, or anything your account manager tracks. Other team members see the same structure 곧.
CRM 닫기: Custom objects and custom fields shape records around your funnel. Reviewers still find it less flexible than the biggest platforms.
10. Mobile App and Desktop Access
캡슐 CRM: iOS와 기계적 인조 인간 app handles contacts and tasks from any mobile device. G2 reviews praise it while asking for more depth.
CRM 닫기: Mobile apps mirror the desktop inbox, so reps can talk to clients between meetings. Dialer features feel best on desktop.
11. 가격 및 비용
Here are the plans side by side.
| 층 | 캡슐 CRM | CRM 닫기 |
|---|---|---|
| 무료 | 0달러 (연락처 250개, 사용자 2명) | ❌ |
| 기입 | Starter: $18/user/month | 필수 서비스: 좌석당 월 35달러 |
| 중간 | Growth: $36/user/month | 성장세: 좌석당 월 99달러 |
| 맨 위 | ❌ | 가격: 좌석당 월 139달러 |
캡슐 CRM: A five-person team on Starter pays $90 a month. That covers all the features most small businesses touch daily. Pay annually and the bill drops further.
CRM 닫기: The same five seats on Essentials cost $175 a month. You are paying for the phone system, so the math works only if calls drive your revenue.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠듯한 예산 | 캡슐 CRM | 입장료 절반 |
| 통화량이 많은 전화 | CRM 닫기 | Built in calling and dialers |
| 프로젝트 관리 | 캡슐 CRM | Project boards included |
| 실시간 전화 코칭 | CRM 닫기 | Managers join calls |
| 무료 버전 | 캡슐 CRM | 250 contacts at $0 |
| Deeper reporting | 캡슐 CRM | Stronger sales dashboards |
💰 예산
Capsule starts at $18 per user per month against $35 per seat for Close. Both get cheaper when billed annually.
🔌 사용 중인 기술 스택
Capsule leans on 회계 and email marketing apps for small companies. Close leans on Zoom meetings, Slack, and a developer API.
📞 귀사의 영업 프로세스
Relationship selling with slow follow ups favors Capsule. A dial-heavy sales process with daily quotas favors Close.
🎓 귀하의 경험 수준
Neither tool needs an admin, so team engagement comes easily. Capsule is the gentler first CRM for a brand new business.
🆓 무료 체험 및 데모
Close gives you 14 days to test the dialer with real prospects. Capsule lets you sit on the free plan indefinitely.
🛟 지원 옵션
Capsule support runs mainly through email, and reviewers ask for live chat. Close is described as proactive during onboarding.
전환 가이드
Already on one of these? Here is what changes if you move.
🔄 Switching from Capsule CRM to Close CRM?
✅ 얻게 될 이점:
- A phone system inside the CRM, with power and predictive dialers
- Email, SMS, and calls in one shared inbox
- Call coaching and live rep support for managers
❌ 잃게 될 것:
- The free version and the $18 entry price
- Project boards for post-sale delivery
- Deeper sales dashboards and forecasting
📋 전환 방법:
- Export contacts and opportunities from Capsule as CSV files
- Start the 14-day Close trial and request the free migration
- Rebuild your pipeline stages, then import and assign leads
🔄 Switching from Close CRM to Capsule CRM?
✅ 얻게 될 이점:
- A much lower bill per seat, plus a free tier to fall back on
- Project boards and Tracks for delivery work
- Transpond email marketing tied to the same records
❌ 잃게 될 것:
- Built in calling, texting, and both dialers
- Smart Views and the single outreach inbox
- Live call coaching for your reps
📋 전환 방법:
- Export leads, activity, and notes from Close
- Open a Capsule account and map your custom fields
- Import the file, then connect a separate calling app
저희 리뷰에서 다루지 않은 내용
This comparison focused on small businesses and lean sales teams. We did not test bulk data imports at 50,000 records, nor did we measure call quality across regions. Enterprise contracts, custom security reviews, and partner add ons sit outside our scope. If you run a 100-seat floor, your priorities will differ from what we cover here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 캡슐 CRM |
| 👥 연락처 관리 | 캡슐 CRM |
| 📞 Calling and Outreach | CRM 닫기 |
| 📊 보고 기능 | 캡슐 CRM |
| 🗂️ 프로젝트 관리 | 캡슐 CRM |
| ⚡ 영업 자동화 | CRM 닫기 |
| 👶 사용 편의성 | 묶다 |
| 🏆 종합 우승 | 캡슐 CRM |
🏆 우승: 캡슐 CRM
Capsule CRM wins 4 of 7 categories.
다음과 같은 경우에 가장 적합합니다: small business owners, agencies keeping track of clients, and teams that want a free version first
Capsule CRM and Close CRM are not really competing for the same buyer. Capsule is a relationship database with a sales pipeline attached. Close is an outbound engine with a CRM attached.
Choose Close if your revenue comes from dialing. The built in calling, dialers, and coaching tools are worth the extra spend for teams that make sixty calls a day.
For most small businesses, Capsule CRM does more for less. It handles contact management, project boards, and reporting at half the entry price, and you can start free.
캡슐 CRM 비교
Here is how Capsule stacks up against other CRM providers:
캡슐이 승리한 항목: flatter per-user pricing, faster setup, project boards for delivery work
HubSpot이 다음 분야에서 우위를 차지했습니다: deeper marketing automation, a larger app marketplace, richer sales and marketing reporting
캡슐 CRM vs 파이프드라이브
캡슐이 승리한 항목: a genuinely free tier, contact history depth, built-in project management
Pipedrive는 다음 항목에서 승리했습니다: pipeline-first design, more sales automation triggers, a stronger activity dashboard
캡슐이 승리한 항목: a simpler interface, quicker onboarding, less admin work per user
Zoho는 다음 부문에서 승리했습니다: broader customization, a huge suite of connected apps, lower cost at scale
Capsule CRM과 Freshsales 비교
캡슐이 승리한 항목: cleaner contact records, project boards, calmer navigation for new users
Freshsales가 다음 부문에서 승리했습니다: a native phone system, AI lead scoring, tighter help desk ties through Freshworks
Close CRM과 비교했을 때 더 많은 장점
Close competes with a different group of tools:
아슬아슬한 승리: call quality and dialer depth, a cleaner rep interface, faster onboarding
고하이레벨 승리 항목: agency white-labelling, funnel building, bundled SMS marketing
CRM 종료 vs 킵
아슬아슬한 승리: outbound calling, Smart Views for lead prioritization, quicker rep adoption
Keap은 계속해서 승리합니다: invoicing and payments, appointment booking, long nurture campaigns
CRM 종료 vs 액티브캠페인
아슬아슬한 승리: phone-led selling, live coaching, activity reporting for reps
ActiveCampaign이 다음 분야에서 승리했습니다: email deliverability, branching automations, segmentation for large lists
CRM 종료 vs 세일즈포스
아슬아슬한 승리: setup speed, cost for a small sales team, no admin required
Salesforce가 다음 분야에서 우위를 점했습니다: custom objects at scale, forecasting depth, partner network breadth
자주 묻는 질문
Capsule CRM은 무엇에 사용되나요?
It stores contacts, tracks sales opportunities, and manages tasks for small businesses. Teams use it to log customer interactions and run projects after a deal closes.
Capsule CRM 가격은 얼마인가요?
The free version costs nothing for 250 contacts. Starter runs $18 per user per month and Growth runs $36, with a discount when billed annually.
Close.com은 무슨 일을 하나요?
Close.com sells a sales CRM with calling, texting, and email built in. It suits inside sales teams that work leads by phone every day.
Close는 다른 CRM과 어떻게 다른가요?
Most CRM software stores records. Close adds a dialer, SMS, and sequences, so it behaves more like a sales engagement tool than a database.
무엇입니까? 최고의 CRM 소프트웨어?
No perfect CRM exists for every team. Capsule fits relationship-led small businesses, while Close fits high-volume callers who need speed over customer data depth.
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