Trying to manage IT for your 사업 can feel like a headache, right?
You’ve so many 장치 and tasks.
It’s hard to keep everything running smoothly.
This is a common problem for many IT teams and managed service providers (MSPs).
You need good tools to handle all of this.
We know you want to find the best IT 관리 소프트웨어.
We’ll compare Atera vs SuperOps and see which one truly stands out and is the right fit for your IT needs in 2025.
Keep reading to learn more!
개요
We didn’t just look at websites. We tested both Atera and SuperOps.
We tried out their features.
This helped us see how they really work.
Now, we can give you a true comparison.
Ready to see how Atera’s cutting-edge AI can transform your IT operations and save you money? Join the 1000s of businesses already benefiting.
가격: It has a free plan. Paid plan starts at $129/month
주요 특징:
- Autonomous IT
- AI Agents & Remote Monitoring
- Seamless Patch Management
- Smart Ticketing & Helpdesk
See how SuperOps can simplify your IT operations. Learn more about SuperOps today!
가격: It has a free plan. Paid plan starts at $79/month
주요 특징:
- Unified PSA-RMM
- AI-Powered Automation
- Flexible Pricing Tiers
What is Atera?
Atera is a complete IT management platform.
It combines all the necessary tools into one convenient location.
Think of it as your AI-powered all-in-one hub for IT Management, RMM, PSA, and more!
It helps IT teams and MSPs work smarter.
우리의 견해
Atera를 직접 경험해 보세요! 120개국 이상 13,000명 이상의 고객과 함께하세요. AI Copilot으로 티켓 비용을 35% 절감하세요.
주요 이점
- 매주 평균 11~13시간씩 팀 생산성이 향상됩니다.
- 보안 시스템의 패치 성공률을 97% 달성합니다.
- 600만 개의 기기를 손쉽게 처리하세요.
- AI Copilot으로 90% 정확도의 스크립트를 생성하세요.
- 티켓의 50%를 자동으로 해결합니다.
가격
테이크아웃 무료 체험판과 다양한 가격 옵션을 제공합니다.. 세부 내용은 다음과 같습니다.
- MSP Pro 플랜: 월 129달러부터 시작
- MSP 성장 계획: 월 179달러
- MSP 전원 계획: 월 209달러
- MSP 초강대국 계획: 가격은 문의하세요.
- IT 부서 전문가 계획: 월 149달러부터 시작
- IT 부서 전문가 계획: 월 189달러
- IT 부서 총괄 계획: 월 219달러
- IT 부서 기업 계획: 가격은 문의하세요.
장점
단점
What is SuperOps?
SuperOps is another unified platform for IT.
It brings together your RMM and PSA needs.
It wants to help MSPs grow and be more efficient.
They focus on automation to make your work easier.
주요 이점
- 통합 PSA/RMM: 일체형 IT 관리.
- 현대적인 인터페이스: 사용하기 쉽고 탐색하기 쉽습니다.
- 스마트 자동화: 일상 업무의 많은 부분을 자동화합니다.
- AI 기반 통찰력: 똑똑한 제안을 받아보세요.
- 사전 예방적 모니터링: 문제를 일찍 발견하세요.
- 엔드포인트 보안: 기기를 안전하게 보관하세요.
가격
- PSA 전용: 사용자당 월 79달러부터 시작합니다.
- RMM 전용: 사용자당 월 $99부터 시작합니다.
- 통합 기본: 사용자당 월 129달러.
- 통합 선불: 사용자당 월 159달러.
장점
단점
기능 비교
You’ve seen what each product has to offer.
Now, let’s put them side by side. This comparison will help you see the key differences.
We will examine closely what Atera and SuperOps bring to the table.
1. Remote Monitoring & Management (RMM)
- Atera: Offers robust real-time monitoring of servers and endpoints. It gives instant alerts and detailed system health data. This helps IT teams act fast.
- 슈퍼옵스: Provides real-time monitoring, too. It focuses on intelligent alerting to reduce noise. This helps SuperOps users concentrate on critical issues.
2. Professional Services Automation (PSA)
- 테이크아웃: Integrates PSA features like ticketing, helpdesk, and billing directly. This creates seamless workflows for MSPs. It’s truly an all-in-one platform.
- 슈퍼옵스: Also offers strong PSA tools. These include project management, 시간 추적, and invoicing. It aims to boost efficiency for service-based businesses.
3. AI Capabilities
- 테이크아웃: Stands out with its AI-powered Copilot and IT Autopilot. These features can automate tasks, generate scripts, and even resolve Tier-1 issues on their own. This significantly reduces manual work and improves reliability.
- 슈퍼옵스: Uses AI for features like intelligent alerting and ticket deflection. While helpful, its AI is generally less extensive compared to Atera, often more focused on ticket management.
4. Patch Management
- 테이크아웃: Provides comprehensive automated patching for Windows, 스코틀랜드 사람, and Linux. You can easily manage patches for all your devices. This helps maintain 보안 and compliance.
- 슈퍼옵스: Also offers 패치 관리 for operating systems and some third-party apps. It helps keep systems updated.
5. Pricing Model
- 테이크아웃: Utilizes a simple, cost-effective per-technician pricing model. You get unlimited devices for a fixed monthly fee per user. This makes budgeting predictable.
- 슈퍼옵스: Has various plans. Some are per-user, others are per-endpoint. This can result in additional costs if you exceed endpoint limits.
6. Integrations
- 테이크아웃: Offers a wide range of native integrations and extends further with 자피어. This provides flexibility, though some users find it has slightly limited integrations compared to older, more established platforms.
- 슈퍼옵스: Has a growing list of integrations. It covers essential areas like cybersecurity and 원격 접속.
7. User Interface & Ease of Use
- 테이크아웃: Is known for its intuitive and clean interface. It’s easy to navigate and learn, which helps teams get up to speed quickly.
- 슈퍼옵스: Also features a modern and user-friendly design. However, some SuperOps users have reported occasional issues with bugs during daily use.
8. Security and Support
- 테이크아웃: Prioritizes security with strong protocols. Their customer support is highly praised for being responsive via chat and phone. Issues are addressed promptly, with positive feedback on successful verification, and responses are awaited.
- 슈퍼옵스: Also focuses on security. Their support team is generally accessible, though some older reviews mention slower respond times. Both platforms offer robust online resources.
9. Overall Value Proposition
- 테이크아웃: Is a solid choice for MSPs and IT teams looking for a truly all-in-one, cost-effective solution with advanced AI capabilities and predictable pricing. It offers a strong connection and control over your infrastructure. The quick verification processes also help to proceed with tasks efficiently.
- 슈퍼옵스: Is a good option for those seeking a modern unified RMM/PSA. It’s positioned as a growing player in the market. However, for comprehensive features and AI innovation, Atera often has stronger answers. Every ray ID helps track support requests, ensuring a transparent process. Both platforms are always evolving, but Atera is consistently created to deliver high efficiency. You still need a human to verify complex issues, and both provide the necessary log data.
What to Look for When Choosing an RMM Software?
Choosing the right RMM tool is a big decision. You want something that works. Here’s what you should think about to pick the best one for you.
- Does it do everything you need? Look for features like monitoring, remote control, and patch management.
- Is it easy to use? The software should be easy to learn and navigate on a daily basis.
- How does pricing work? Understand if you pay per technician, per device, or both. Look for a cost-effective plan.
- Can it grow with you? Ensure the RMM can support an increasing number of devices and users as your business expands.
- Does it have good security? Look for strong features to protect your data. This includes how it handles verification successful, waiting for access.
- How good is their support? You need help when things go wrong. Check reviews to see how quickly they respond to phone or chat issues.
- Can it automate tasks? The best RMMs will help you automate tasks, such as automated patching.
최종 판결
After closely examining both Atera SuperOps, we selected Atera as the better choice.
It offers more for your money, especially with its pricing model.
You get unlimited devices per technician. This means your costs stay clear, no surprises.
Atera’s AI 도구 are also a big win. They help you automate tasks and save a lot of time.
This management software gives you the best tools to serve your clients.
Its reliable remote access ensures you can work from anywhere and keep your documentation secure, and its detailed 보고 gives you the insights you need.
SuperOps is a good alternative solutions for some.
But Atera’s features and predictable costs make it a stronger, more complete package for most.
We’ve done the work so that you can trust our advice!
자주 묻는 질문
Which RMM/PSA tool has better pricing?
Atera generally has more predictable pricing. It utilizes a per-technician model with unlimited device access. SuperOps often has endpoint limits, which can result in higher costs as your organization grows. Atera is usually more cost-effective overall.
Does either tool offer strong AI features?
Atera excels in AI, with its AI Copilot and IT Autopilot. These features automate many tasks, from scripting to troubleshooting. SuperOps also utilizes AI, but it’s typically more focused on specific areas, such as ticketing.
Is Atera or SuperOps easier to use?
Both Atera and SuperOps aim for user-friendly interfaces. However, many users find Atera’s layout and setup slightly more intuitive. It helps new users get started faster and navigate daily workflows smoothly.
How do their integrations compare?
Atera offers native integrations and can be expanded with Zapier. SuperOps also has a growing list of integrations, especially for key areas. Both provide connections to enhance your existing IT infrastructure.
Which tool is better for small to medium-sized businesses?
Atera is a solid choice for small to medium-sized businesses and MSPs. It’s all-in-one platform and predictable pricing make it highly scalable. SuperOps is also well-suited for growing MSPs, but Atera often provides more comprehensive features.
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