⚡ 간단 평가:
- 가격: 창조 CRM starts at $25/user/month. Nutshell CRM 월 사용자당 13달러부터 시작합니다.
- 다음과 같은 경우에 가장 적합합니다: Creatio suits workflow 오토메이션 and complex sales processes. Nutshell suits 소규모 사업체 that want contact management without setup work.
- 주요 차이점: Creatio is a no code platform with a 사업 process management engine. Nutshell is a focused CRM with sales automation and email templates.
- 저희가 선택한 제품: Creatio CRM, because it covers marketing, sales and service in one platform and lets teams build applications without code.
Most CRM shortlists come down to scope.
Creatio CRM and Nutshell CRM sit at opposite ends of that scale.
One is a no code platform to automate workflows across a whole company.
The other is CRM software built for small to mid-sized B2B sales teams.
Picking wrong costs you months of setup or years of outgrown tools.
개요
This Creatio CRM vs Nutshell comparison covers pricing, core features and ease of use.
It also breaks down which business environment each tool fits.
Our writers spent hands-on time with both products.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
The rest draws on vendor documentation, pricing pages and G2 reviews.
Creatio CRM이란 무엇인가요?
Creatio CRM is a no code platform to automate workflows and CRM in one place.
The company describes its goal as giving customers the maximum degree of freedom.
In practice, that means you can reshape almost any screen or process.
Creatio products split into three CRM applications you can buy separately.
Marketing Creatio handles campaigns, Sales Creatio handles deals, and Service Creatio handles tickets.
Together they cover managing customer relationships, account management and order management.
Studio Creatio sits underneath as the no code design layer.
Creatio is headquartered in Boston, MA, with 700+ employees across six offices.
That local presence supports customers in 100 countries.
Here is a walkthrough of the platform before we get into pricing.
🏆 수상: Creatio CRM
A no code platform that pairs CRM with real workflow automation. Built for teams that outgrow rigid tools.
크리에이티오 CRM 가격
Creatio sells three tiers. Each one is priced per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 성장 | 사용자당 월 25달러 | Growing teams starting with core CRM |
| 기업 | 사용자당 월 55달러 | Companies needing deeper workflow automation |
| 제한 없는 | 사용자당 월 85달러 | Full platform access and heavy customization |
Pricing verified September 2026.
무료 체험: Yes. Creatio offers a 14-day trial with no card required at signup.
환불 보장: None advertised. Terms are handled through the sales contract instead.
📌 메모: Creatio claims a 37% lower total cost of ownership. It credits flexible pricing and its no code architecture for that number.
⚠️ 경고: The listed price covers the platform. Marketing Creatio, Service Creatio and some marketplace add ons are quoted separately, so ask for a full quote.
Creatio CRM의 주요 이점
Here is what makes Creatio worth a look:
- Business Process Management engine: A native BPM engine runs complex workflows end to end. Few CRM tools ship this natively.
- No code tools for citizen developers: A drag-and-drop UI designer lets non-technical staff create business apps without coding. Your ops lead can ship an app without a developer.
- Industry workflows: Creatio ships ready-made industry workflows for 20 verticals. That cuts blank-page setup time.
- Faster rollouts: Organizations using Creatio often report a 70% cut in rollout timelines versus traditional CRMs.
- Analyst recognition: Creatio is named a Leader and Strong Performer across Gartner and Forrester reports. It was a 2025 Visionary in the Gartner Magic Quadrant for Sales Force Automation.
- Long lasting relationships: Customers include AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group and BNP Paribas Group.
- Marketplace scale: Over 700 connectors, templates and ready-to-go apps are available. Integration work rarely starts from scratch.
우리 팀이 발견한 점
우리의 작가 set up a trial account and built a small pipeline from scratch. Here is what stood out from that hands-on time:
크리에이티오 CRM 장점 및 단점
✅ 장점
- Native BPM engine handles workflows most CRM software cannot
- No code UI designer lets citizen developers build applications
- Marketing, sales and service run on one shared data model
- Marketplace of over 700 connectors covers most integration needs
- Ready-made industry workflows for 20 verticals shorten setup
❌ 단점
- Entry price is nearly double Nutshell’s Foundation plan
- The freedom to customize adds real setup complexity
- Marketing and service apps are quoted on top of the platform fee
- Too much platform for a single user or a three-person team
Nutshell CRM이란 무엇인가요?
Nutshell CRM은 중소 규모의 B2B 영업팀을 위해 개발된 클라우드 기반 CRM 소프트웨어입니다.
It aims for core functionality in an easy-to-use and affordable package.
Contact management, calendar sync and click-to-call come standard.
You get unlimited CRM contacts and no data limits on every plan.
Nutshell deliberately skips the heavier configuration layers that slow rollouts down.
Reviewers consistently rank it above heavier CRM software on ease of use.
The learning curve is short enough that most teams are productive within days.
This video walks through the interface if you prefer to watch first.
Runner Up: Nutshell CRM
A simple CRM with free live support and free data migration on every plan. Best for small teams that want to skip setup.
CRM 가격 정보 요약
Nutshell CRM plans are sold per user. There are five tiers.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기반 | 사용자당 월 13달러 | A single user or a first CRM |
| 성장 | 사용자당 월 25달러 | Small teams adding reporting |
| 찬성 | 사용자당 월 42달러 | 다양한 파이프라인 및 개인 이메일 시퀀스 |
| 사업 | 사용자당 월 59달러 | Teams needing a full reporting suite |
| 기업 | 사용자당 월 79달러 | 심사 log, priority support and custom fields at scale |
Pricing verified September 2026.
무료 체험: 네. Nutshell은 신규 사용자에게 14일 무료 체험을 제공합니다.
환불 보장: None published. You can cancel before the next month bills instead.
📌 메모: Free data migration and free live support come with all plans. Most rivals charge for that kind of onboarding help.
⚠️ 경고: Features stack by tier. Multiple pipelines, the full reporting suite and the audit log sit on higher plans, so check the plan page before you commit.
Nutshell CRM의 주요 이점
Here is where Nutshell earns its keep:
- Short ramp-up: The minimal learning curve lets users get productive within days. That matters when nobody owns admin duty.
- 시각적 파이프라인 관리: Drag-and-drop boards track deals through each stage. Board, List, Map and Chart views cover different working styles.
- Marketing included: Email marketing, landing pages and web forms ship without paid add-ons. Rivals usually sell these separately.
- Lead discovery tools: ProspectorIQ finds new contacts and VisitorIQ identifies companies visiting your site.
- 무료 실시간 지원: Live chat and email support cover all customers. Enterprise accounts get priority handling.
- Wide connections: It links to Google Workspace, Microsoft 365, Slack, MailChimp and 젠데스크. Over 5,000 more apps connect through 자피어.
- 모바일 접속: Apps for iOS and Android keep reps updating records between meetings.
우리 팀이 발견한 점
Our writer imported a test contact list and ran a short funnel through it. Here is what stood out:
CRM의 장점과 단점 요약
✅ 장점
- Foundation plan costs $13 per user per month
- 모든 요금제에 무료 데이터 마이그레이션 및 무료 실시간 지원이 포함됩니다.
- 데이터 제한 없이 무제한 CRM 연락처를 이용할 수 있습니다.
- Email marketing and web forms included without add-ons
기능 비교
Here is where the two products separate. We compared ten areas that change day-to-day work.
| 특징 | 크리에이티오 CRM | CRM 요약 |
|---|---|---|
| 시작 가격 | 사용자당 월 25달러 | 사용자당 월 13달러 |
| 비즈니스 프로세스 관리 | ✅ | ❌ |
| No Code App Builder | ✅ | ❌ |
| 내장형 이메일 마케팅 | ✅ (separate app) | ✅ (포함됨) |
| AI 기능 | ✅ | ✅ |
| 무료 데이터 마이그레이션 | ❌ | ✅ |
| Audit Log | ✅ | Loading... |
| 모바일 앱 | ✅ | ✅ |
| 가장 적합한 대상 | Workflow automation across operations | Small businesses running a sales funnel |
1. 영업 자동화
크리에이티오 CRM: Sales Creatio is an end-to-end platform designed to accelerate sales processes of any complexity. It consolidates customer data and automates lead and opportunity handling. Rules can branch by deal size, territories or product line without code.
CRM 개요: Sales automation here targets the repetitive parts. Lead routing and follow-up notifications run on their own. It is narrower than Creatio, but a rep can set it up in minutes.
2. Pipeline and Client Management
크리에이티오 CRM: Client management covers accounts, contacts, order management and service history in one record. Account management and account research can be handed to AI agents. The trade-off is that you must define the model before it works well.
CRM 개요: Pipeline management uses visual drag-and-drop boards to move deals along. Board, List, Map and Chart views let each person work the way they prefer. Multiple pipelines unlock on the Pro plan.
3. No Code Tools and Citizen Developers
크리에이티오 CRM: A no code UI designer and drag-and-drop visual tools let staff build applications without writing code. That turns operations leads into citizen developers. Creatio positions this as a low code platform where power users keep the ability to go deeper.
CRM 개요: There is no app builder. You customize fields, views and pipelines, then stop. For a small team that is often the right call, since nobody has to maintain custom apps.
⚠️ 경고: A code platform to automate workflows only pays off if someone owns it. Without an internal owner, that freedom becomes shelfware.
4. Business Process Management
크리에이티오 CRM: A native business process management engine models multi-step processes across departments. Studio Creatio is where those flows get drawn and versioned. This is the single biggest gap between the two products.
CRM 개요: Nutshell automates inside the sales funnel only. Anything crossing into finance, HR or fulfilment needs a separate tool. That keeps the technology simple and the setup fast.
5. AI Agents and Insights
크리에이티오 CRM: Creatio AI runs agents that handle account research, lead conversion and ticket resolution on their own. Analytics, customizable dashboards and AI-powered insights feed data-driven decisions. Some of this is newer than the core platform, so test it against your own data.
CRM 개요: AI here assists revenue-driving tasks rather than replacing them. Expect drafting help and summaries, not 자발적인 agents. It is a lighter approach that suits a smaller data set.
6. Marketing Campaigns and Email
크리에이티오 CRM: Marketing Creatio is a multichannel marketing platform for tracking leads, prospects and customers. It is built to orchestrate customer journey stages and execute marketing campaigns from one board. Think of it as an omnichannel marketing platform bolted to the same database as sales.
CRM 개요: Email marketing covers list creation, bulk sends and drip campaigns. Email templates and personal email sequences come with the higher tiers. Lead capture runs through web forms that add people to the system automatically.
7. Service and Order Management
크리에이티오 CRM: Service Creatio is a full-cycle, AI-powered service management platform. Cases, order management and customer service queues sit beside sales records. That shared view is how Creatio aims to enhance customer and employee experiences at once.
CRM 개요: Nutshell is not a service desk. It does cover quotes and invoices, which keeps deal paperwork next to the deal. For post-sale support you will pair it with Zendesk or similar.
8. 통합 및 마켓플레이스 추가 기능
크리에이티오 CRM: A marketplace of over 700 connectors, templates and marketplace add ons covers most stacks. The technology stack is built for the maximum degree of freedom when wiring the platform into existing systems. Third-party connections can also be built with no code.
CRM 개요: Native integration covers Google Workspace, Microsoft 365 and Slack, so Gmail and Outlook both work. Calendar sync keeps meetings tied to records. Zapier adds over 5,000 apps when a native connection is missing.
9. Team Collaboration and Meeting Notes
크리에이티오 CRM: Collaboration happens inside process steps and task queues rather than a chat feed. Assignments and notifications follow the workflow you drew. It is structured, which helps large teams and annoys small ones.
CRM 개요: Collaboration features keep teams on the same page without extra process. Reviewers single out the reminder and scheduling tools here.
Nutshell also summarizes calls so notes land on the record automatically.
10. Support and Learning Resources
크리에이티오 CRM: Learning runs through an academy, partner network, podcasts and videos. Partners handle rollouts too. Banza, for example, delivered Creatio for Astana Motors to improve the customer experience and tighten sales.
CRM 개요: Live chat and email support are free on every plan, with priority handling for enterprise accounts. You reach a human quickly. That is unusual at $13 per user.
11. 가격 및 비용
Both vendors price per user per month. Here they are side by side.
| 층 | 크리에이티오 CRM | CRM 요약 |
|---|---|---|
| 기입 | 성장형 모델 — 사용자당 월 25달러 | 파운데이션 — 사용자당 월 13달러 |
| 중간 | 기업용 — 사용자당 월 55달러 | 성장형 모델 — 사용자당 월 25달러 |
| Upper mid | ❌ | 프로 버전 — 사용자당 월 42달러 |
| 높은 | 무제한 — 사용자당 월 85달러 | 기업용 — 사용자당 월 59달러 |
| 맨 위 | ❌ | 기업용 — 사용자당 월 79달러 |
크리에이티오 CRM: Three tiers, from $25 to $85 per user per month. You are paying for platform reach, not seat count. The 37% lower total cost of ownership claim assumes you replace several tools with one.
CRM 개요: Five tiers, from $13 to $79 per user per month. The ladder is gentle, so a growing company upgrades one step at a time. At the top, Nutshell Enterprise costs less than Creatio Unlimited.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| The lowest entry cost | CRM 요약 | $13 versus $25 per user |
| Workflow automation beyond sales | 크리에이티오 CRM | 네이티브 BPM 엔진 |
| To build applications without code | 크리에이티오 CRM | No code UI designer |
| To be live this week | CRM 요약 | Free migration, days to launch |
| Marketing, sales and service together | 크리에이티오 CRM | One shared data model |
| Free live support at every tier | CRM 요약 | Chat and email for all customers |
💰 예산
Ten users on Nutshell Foundation cost $130 a month. The same headcount on Creatio Growth costs $250, before any marketplace add ons.
🔌 사용 중인 기술 스택
Nutshell fits a business environment already built on Google Workspace or Microsoft 365. Creatio suits companies replacing several disconnected tools at once.
🎓 귀하의 경험 수준
Nutshell asks almost nothing of a first-time admin. Creatio rewards someone who enjoys mapping processes and keeping the model up to date.
📈 성장 계획
If you expect new territories, extra languages or longer approval chains, Creatio absorbs that. Nutshell handles growth in headcount better than growth in complexity.
🆓 무료 체험 및 데모
Both run 14-day trials. Import a real contact list and push five live deals through, since a demo dataset hides the friction.
🛟 지원 옵션
Nutshell gives every customer live chat and email. Creatio’s site names genuine care and communicating transparently as a defining part of how the Creatio team works with clients.
전환 가이드
Already on one of these? Here is what changes if you move.
🔄 Switching from Creatio CRM to Nutshell CRM?
✅ 얻게 될 이점:
- A $12 lower price per user per month at entry level
- 모든 요금제에 무료 데이터 마이그레이션 및 무료 실시간 지원이 포함됩니다.
- Far shorter setup timelines and less admin overhead
❌ 잃게 될 것:
- The business process management engine and any flows built on it
- No code tools for building applications outside sales
- Service and order management inside the same platform
📋 전환 방법:
- Export accounts, contacts and open deals from Creatio to CSV
- Start a Nutshell trial and hand the files to their free migration team
- Rebuild your stages as pipelines, then reconnect Gmail or Outlook
🔄 Switching from Nutshell CRM to Creatio CRM?
✅ 얻게 될 이점:
- Workflow automation that reaches finance, service and fulfilment
- Industry workflows for 20 verticals as a starting point
- AI agents for account research and ticket resolution
❌ 잃게 될 것:
- The $13 entry price and the gentle five-step pricing ladder
- Free migration help and free live support on cheaper plans
- Bundled email marketing, landing pages and web forms
📋 전환 방법:
- Export contacts, companies and pipeline history from Nutshell
- Map your sales stages to a Creatio process before you import anything
- Load the data, then rebuild dashboards and reporting views
저희 리뷰에서 다루지 않은 내용
We looked at these products from a small and mid-market angle. We did not audit 보안 certifications, test the API under load, or measure how each system responds with a million records. Custom Creatio quotes negotiated through partners were also outside our scope. If you run a regulated business or need deep audit log reporting, verify those details with each vendor directly.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | CRM 요약 |
| 🚀 핵심 CRM 기능 | 크리에이티오 CRM |
| ⚙️ 워크플로 자동화 | 크리에이티오 CRM |
| 🤖 AI 기능 | 크리에이티오 CRM |
| 👶 사용 편의성 | CRM 요약 |
| 🔌 통합 | 크리에이티오 CRM |
| 🛟 지원 액세스 | CRM 요약 |
| 🏆 종합 우승 | 크리에이티오 CRM |
🏆 우승: CREATIO CRM
Creatio CRM wins 4 of 7 categories.
다음과 같은 경우에 가장 적합합니다: workflow automation, multi-department operations, teams that want to build applications without code
Creatio CRM is a platform that happens to include CRM. Nutshell CRM is a CRM that stays a CRM. That difference drives every other line in this comparison.
If your bottleneck is a process nobody has written down, Creatio pays back the setup work. It handles workflows and CRM together, and it lifts efficiency across business units rather than fighting your operations.
Nutshell is the better pick for small businesses that want productivity today. It is cheaper, faster to launch, and easier to keep clean. Just be honest about whether you will outgrow it in two years.
Creatio CRM 비교
Here is how Creatio holds up against the other names on most shortlists.
Loading... process modelling depth, no code app building, per-user pricing that does not jump between tiers
HubSpot이 다음 분야에서 우위를 차지했습니다: a usable free tier, content and SEO tooling, a far larger library of learning material
Loading... shorter rollout timelines, configuration without developers, lower total cost across departments
Salesforce가 다음 분야에서 우위를 점했습니다: partner and contractor availability, app exchange breadth, hiring for existing admin skills
Loading... cross-department automation, service and order handling, industry-specific starting templates
파이프드라이브 승리 항목: a lower starting price, faster first-week setup, a cleaner deal board for pure sales teams
Loading... a true BPM engine, mature customer service applications, analyst standing in CRM-specific reports
월요일 CRM 주요 성과: visual project boards, cheaper small-team plans, quicker adoption for non-sales staff
Nutshell CRM 비교
Nutshell competes in a crowded slice of the market. Here is where it lands.
Nutshell은 다음에서 승리합니다: predictable per-seat cost as you grow, free migration help, email marketing without a separate hub
HubSpot이 다음 분야에서 우위를 차지했습니다: automation depth, reporting range, a free plan for teams testing the water
Nutshell은 다음에서 승리합니다: a much lower entry price, simpler onboarding, clearer pipeline views for B2B reps
킵 승리 항목: campaign branching logic, payments and invoicing depth, small-business marketing sequences
Nutshell은 다음에서 승리합니다: built-in lead discovery tools, free live support at every tier, richer pipeline view options
캡슐이 승리한 항목: a free plan for very small teams, a lighter interface, simpler contact-only workflows
Nutshell CRM과 Freshales CRM 비교
Nutshell은 다음에서 승리합니다: bundled marketing features, free data migration, support that is not gated behind a tier
Freshsales가 다음 부문에서 승리했습니다: built-in phone and chat channels, a free starting plan, tighter links to the wider Freshworks suite
자주 묻는 질문
Creatio는 무엇에 사용되나요?
Creatio is used to automate workflows and run CRM on one no code platform. Teams handle marketing, sales and service, then build extra apps without writing code.
Nutshell은 좋은 CRM인가요?
Yes, for small to mid-sized B2B sales teams. Reviewers rate it highly for ease of use, affordability and free live support. Automation is lighter than bigger rivals.
어떤 CRM 소프트웨어가 1위인가요?
Salesforce holds the largest market share. But “best” depends on fit. Between these two, Creatio suits complex operations and Nutshell suits lean sales teams.
CRM 서비스 이용료는 한 달에 얼마인가요?
Most CRM software runs $12 to $90 per user monthly. Nutshell starts at $13 and Creatio starts at $25. Add-ons and migration fees change the real total.
Nutshell CRM은 어디에 위치해 있나요?
Nutshell is based in Ann Arbor, Michigan. Creatio, by contrast, is headquartered in Boston with roughly 700 employees spread across six offices worldwide.
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