⚡ 간단 평가:
- 가격: 프레쉬세일즈 CRM starts at $9/user/month. Nimble CRM has one paid plan at $24.90 per user/month.
- 다음과 같은 경우에 가장 적합합니다: Freshsales suits sales teams that want Freddy AI, phone, and pipeline management in one place. Nimble suits small 사업 teams living inside Microsoft 365 or Google Workspace.
- 주요 차이점: Freshsales is a tiered CRM software with three plans. Nimble is a unified relationship management platform sold as a single plan.
- 저희가 선택한 제품: Freshsales CRM for most businesses. It rates 4.0 to Nimble’s 3.3 and costs less to start.
Two CRM tools. Two very different ideas about what a CRM is.
Freshsales CRM wants to run your entire sales pipeline.
Nimble CRM wants to fix your scattered contact records first.
하나는 거래 성사를 위해 노력하는 영업팀을 위해 설계되었습니다.
The other is built for business professionals nurturing relationships over time.
Here is how to pick the right customer relationship management tool.
개요
This Freshsales vs Nimble CRM comparison covers pricing, contact management, 오토메이션, and integration depth.
We also break down which teams each platform fits.
우리의 작가 spent hands-on time inside a Nimble account directly.
Notes on Freshsales come from published specs, documentation, and G2 reviews.
By the end, you will know which CRM software fits your business.
Freshsales CRM이란 무엇인가요?
Freshsales CRM은 영업, 마케팅 및 고객 상호 작용 관리를 위한 AI 기반 플랫폼입니다.
이 제품은 프레시웍스의 두 번째 주요 제품으로 2016년에 출시되었습니다.
The cloud-based CRM helps businesses manage customer interactions from one screen.
It centralizes customer data and shows a complete history of every touchpoint.
프레디 AI는 잠재 고객을 평가하고, 거래 위험을 예측하며, 최적의 다음 조치를 제안합니다.
Freshworks는 전 세계적으로 67,000명 이상의 고객이 자사 제품을 사용하고 있다고 주장합니다.
🏆 우승: Freshsales CRM
전화, 이메일, 채팅, SMS 기능이 하나의 통합 앱에 내장되어 있습니다. 받은 편지함. Freddy AI handles lead scoring and deal risk. A 21-day free trial covers every tier.
Freshsales CRM 가격
Freshsales uses a tiered pricing structure for different business sizes.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 성장 | 사용자당 월 9달러 | 소규모 영업팀이 시작합니다 |
| 찬성 | 사용자당 월 39달러 | 성장하는 중소기업 |
| 기업 | 사용자당 월 59달러 | Larger teams needing deeper automation |
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무료 체험: Yes. Freshsales offers a 21-day free trial for all its pricing tiers, with no credit card required to create a new account.
환불 보장: Freshworks does not publish a blanket refund window. The 21-day trial is the intended way to test before you pay.
📌 메모: Freshsales also offers a free plan for up to 3 users with most features included. Freshsales pricing has dropped over the years, and is now 2 to 3 times lower than before. That makes it an excellent value for small teams.
⚠️ Pricing conflict flagged: Our CSV lists Growth at $9, Pro at $39, and Enterprise at $59 per user/month. Third-party sources quote an entry plan near $11 and an Enterprise tier near $71. Check the Freshworks pricing page before you buy. We treat the table above as our source of record.
Freshsales CRM의 주요 이점
Freshales를 고려해 볼 만한 이유는 다음과 같습니다.
- 프레디 AI: It scores leads by behavior and profile to improve conversion rates. It also recommends the next best action to close deals.
- 시각적 파이프라인 관리: Kanban boards track deal progress and surface bottlenecks fast. Sales activities stay visible to the whole team.
- 통합 받은편지함: Built-in phone, email, chat, and SMS live inside one screen. One-click phone, sales lead tracking, and event tracking are included.
- 360도 고객 관점: A full timeline of customer interactions sits on every record. That collected data feeds personalized marketing campaigns.
- 옴니채널 도달 범위: Freshsales connects with WhatsApp Business, Facebook Messenger, and LINE. It also links to Google, Microsoft 365, Slack, and Zoom.
- 보고 and forecasting: Around a dozen predefined sales reports ship ready to edit. AI insights help you track team performance and forecast revenue.
- Freshworks suite fit: It ties tightly to Freshmarketer and Freshdesk. Teams already using other Freshworks products get one shared customer record.
우리 팀이 발견한 점
Note: We have not had extensive hands-on time with Freshsales CRM yet. The points above come from Freshworks documentation, published specs, and G2 and Capterra reviews, where the platform holds an average score near 4.5/5.
Freshsales CRM의 장점과 단점
✅ 장점
- 프레디 AI는 잠재 고객을 평가하고, 거래 위험을 예측하며, 최적의 다음 조치를 제안합니다.
- Built-in phone, email, chat, and SMS inside a unified inbox
- Free plan for up to 3 users plus a 21-day free trial on every tier
- 모든 요금제에 대해 전화, 채팅 및 이메일을 통해 연중무휴 24시간(주말 제외) 지원을 제공합니다.
- 중소기업에 탁월한 가성비를 제공합니다.
❌ 단점
- Slow and overwhelming user experience, with cluttered navigation and slow loading times
- Around 385 integrations, fewer than established competitors
- Lacks some key functionality compared to HubSpot and 세일즈포스
- Limited native connectors outside the Freshworks family
Nimble CRM이란 무엇인가요?
Nimble CRM is a relationship focused CRM built for small businesses and teams.
Co-founder Jon Ferrara designed it as a relationship-first platform.
It pulls social and business data into rich, unified contact records.
That contact management approach fixes siloed contacts across email and social media.
Nimble은 Microsoft 365 및 Google Workspace와 직접 통합됩니다.
The result is a unified relationship management platform for people related processes.
Centralizing customer information this way helps small firms drive business growth.
In customer relationship management Nimble picks the contact-first path to business growth.
님블 CRM
A smart CRM that automagically builds contact records from social media insights. One plan includes every feature. Nimble Prospector captures contact details from any website.
Nimble CRM 가격
Nimble’s pricing is one plan that includes all features.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 유료 플랜 | 사용자당 월 24.90달러 | 소규모 사업체 teams wanting every feature without tier math |
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무료 체험: Yes. Nimble offers a 14-day free trial so you can test the software before committing to a subscription.
환불 보장: Nimble does not advertise a refund window. The trial is the safe way to check fit.
📌 메모: The plan stores up to 25,000 contacts. Every extra 10,000 contact records add $10 per month. Group messaging is capped at 1,000 messages per month on the Business Plan.
⚠️ Pricing conflict flagged: Our CSV lists a single plan at $24.90 per user/month. Nimble’s own page quotes $29.90 monthly and $24.90 when paid annually. The CSV figure matches the annual rate. Budget for the higher number if you pay month to month.
Nimble CRM의 주요 이점
Here is where Nimble earns its keep:
- Unified contact records: Nimble automagically builds contact insights from social and business data. It enriches contacts with company name, role, and contact details.
- 민첩한 탐사자: The Nimble app captures contact details from any website or LinkedIn profile. That means no manual data entry into Nimble contacts.
- Today page dashboard: One screen shows upcoming activities, deals, and engagement opportunities. You get instant access to what needs attention.
- 파이프라인 관리: Customizable sales pipelines and visual Kanban boards track business processes. You can manage leads through every stage of the sales pipeline.
- Group messages: Send personalized group messages with open and click tracking to any segment. Automated email sequences support marketing automation and follow ups.
- Workspace integration: Microsoft 365 contact sync runs two ways for contacts and calendar. Google Workspace contact sync is one way.
- Enrichment credits: Nimble delivers valuable company details for people at sites you visit. That sales intelligence supports better relationship management and customer retention.
The benefits breakdown below shows how these pieces fit together.
우리 팀이 발견한 점
Our writer created a Nimble account and worked through contact sync, the Today page dashboard, and Nimble Prospector. Here is what stood out from that hands-on time:
Nimble CRM의 장점과 단점
✅ 장점
- Clean, attractive user interface that stays easy to use
- Contact search and communication history are praised in user reviews
- One plan includes every feature, so there is no tier guessing
- Improves prospecting effectiveness and lead follow-up efficiency
기능 비교
Ready for a closer look at Freshsales CRM vs Nimble CRM?
We cover nine features, then pricing, so you can match each platform to your own sales process.
| 특징 | 프레쉬세일즈 CRM | 님블 CRM |
|---|---|---|
| 시작 가격 | 사용자당 월 9달러 | 월 사용자당 24.90달러 |
| 무료 플랜 | ✅ 최대 3명 사용자 | ❌ |
| 무료 체험 | ✅ 21일 | ✅ 14일 |
| AI 어시스턴트 | ✅ 프레디 AI | ✅ AI 이메일 마케팅 |
| 내장 전화 및 SMS 기능 | ✅ | ❌ |
| 소셜 미디어 활용 능력 향상 | ❌ | ✅ |
| 통합 | ✅ Around 385 | ✅ Over 140 |
| 모바일 앱 | ✅ iOS and Android | ✅ iOS and Android |
| 가장 적합한 대상 | Sales teams tracking deals | Business professionals nurturing relationships |
1. 연락처 관리
프레쉬세일즈 CRM: Freshsales centralizes customer information and provides a complete history of every touchpoint. Each record carries a 360-degree view of all customer interactions across email, calls, and chat. Custom fields let you shape records around your own business.
님블 CRM: Nimble unifies contacts. 상상하다 every scattered record merged into one profile enriched with social media insights. It centralizes all your contacts and can host up to 25,000 contact records before add ons apply.
2. Sales Pipeline & Deals
프레쉬세일즈 CRM: Visual sales pipelines track deal progress and identify bottlenecks. Kanban boards drive the pipeline management view. Freshdesk OMNI brings support tickets alongside deals for teams already inside the Freshworks suite.
님블 CRM: Nimble offers customizable, visual sales pipelines for tracking dollars through each stage. Visual Kanban boards handle repeatable business processes. Tracking leads this way keeps follow ups timely and helps with closing deals.
3. AI and Lead Scoring
프레쉬세일즈 CRM: Freddy AI scores leads on behavior and profile, which improves conversion rates. It also predicts deal risk and offers recommendations for the next best action. This is the clearest gap between the two products.
님블 CRM: Nimble applies AI to email marketing rather than deal scoring. It drafts and personalizes messages instead of ranking leads. If predictive scoring matters to you, this is a real gap.
⚠️ 경고: AI scoring only helps once you have enough historical data. New accounts with thin records will not see useful predictions for several weeks.
4. 이메일 및 커뮤니케이션
프레쉬세일즈 CRM: Email tracking sits beside built-in phone, chat, and SMS in a unified inbox. You can send personalized bulk emails and monitor activities on those emails. Omnichannel communication covers WhatsApp, Facebook Messenger, and LINE.
님블 CRM: Nimble handles agent activities and communications history in one place. Its approach to storing and viewing communication history is rated highly by users. The unified inbox has limits, since social platforms restricted API access.
5. 자동화 및 워크플로우
프레쉬세일즈 CRM: Sales sequences automate repetitive tasks, freeing sales reps to focus on selling. You can create tasks, trigger follow ups, and stage 쭉 내밀다 by date. Automation depth grows as you move up the tiers.
님블 CRM: Workflow templates give a systematic way to handle people related processes. Automation covers task management, so a team member can quickly create repeatable steps. This improves employee efficiency without heavy setup.
6. 통합
프레쉬세일즈 CRM: The marketplace offers around 385 integrations and apps at the time of writing. Freshsales connects with Google, Microsoft 365, Slack, and Zoom. Native connectors with third-party solutions stay limited outside the Freshworks family.
님블 CRM: Nimble integrates with over 140 SaaS business applications and social media platforms. Data importation from Gmail, Twitter, and Outlook works out of the box. Many other connections need Zapier or Pabbly.
7. Lead Capture and Web Forms
프레쉬세일즈 CRM: Web forms feed new leads straight into the CRM with event tracking attached. One-click phone and sales lead tracking start the moment a form lands. Marketing and sales share the same customer data from that point on.
님블 CRM: An online form 건축업자 captures important information from your website. Submissions land as existing contact records or new ones without duplicates. It is simple, and it fits the relationship focused CRM model.
8. Sales Intelligence and Prospecting
프레쉬세일즈 CRM: Smart AI agents surface signals from sales activities across the pipeline. They flag stalled deals and prompt reps to respond. The focus stays on your own data rather than outside enrichment.
님블 CRM: Nimble Prospector gathers contact insights from LinkedIn and any website you 먹다. Enrichment credits pull company name, role, and business data into the record. This is Nimble’s strongest single feature.
9. Reporting and Ease of Use
프레쉬세일즈 CRM: Around a dozen predefined sales reports ship fully customizable. FreddyAI Co-Pilot adds insights for team performance and revenue forecasting. The trade-off is a slow and overwhelming user experience, with cluttered navigation and slow loading times.
님블 CRM: Analytics highlight areas of potential improvement rather than deep forecasting. Automations keep the daily view tidy. The clean interface is why small business teams call it the perfect CRM for light reporting needs.
10. 가격 및 비용
요금제를 나란히 비교해 보겠습니다.
| 계획 | 프레쉬세일즈 CRM | 님블 CRM |
|---|---|---|
| 무료 | 최대 3명까지 무료 플랜 이용 가능 | ❌ |
| 엔트리 티어 | 성장형 모델 — 사용자당 월 9달러 | Paid Plan — $24.90 per user/month |
| 중급 | 프로 버전 — 사용자당 월 39달러 | ❌ Single plan only |
| 최상위 | 기업용 — 사용자당 월 59달러 | ❌ Single plan only |
프레쉬세일즈 CRM: The Growth tier undercuts Nimble by a wide margin. A free plan for up to 3 users lets a tiny team run real sales without paying. Costs climb quickly once you need Pro or Enterprise automation.
님블 CRM: One price buys every feature, so nothing is locked behind an upgrade. That simplicity costs more per seat at the entry point. Add ons for extra contacts and enrichment credits raise the real monthly figure.
💡 꿀팁: Run both free trials at once with the same 20 contacts. Twenty-one days on Freshsales and fourteen on Nimble is enough to feel the difference in daily use.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 최저 진입 비용 | 프레쉬세일즈 CRM | $9 versus $24.90 per seat |
| 소셜 미디어 잠재고객 발굴 | 님블 CRM | Prospector enriches contacts |
| 내장 전화 및 SMS 기능 | 프레쉬세일즈 CRM | 통합 받은 편지함 포함 |
| One simple plan | 님블 CRM | All features, no tiers |
| Predictive lead scoring | 프레쉬세일즈 CRM | Freddy AI ranks leads |
| Microsoft 365 contact sync | 님블 CRM | Two-way sync for contacts |
💰 예산
Freshsales starts cheaper and even has a free tier for three seats. Nimble asks more upfront but never charges you to unlock a feature.
🔌 사용 중인 기술 스택
Already running other Freshworks products like Freshdesk or Freshmarketer? Freshsales shares one customer record with them. If your day lives in Microsoft 365 or Google Workspace, Nimble integrates more naturally.
📝 Your Sales Style
High-volume outbound teams need sequences, dialing, and deal risk flags. Consultants nurturing relationships one conversation at a time will prefer Nimble’s contact-first layout.
🎓 귀하의 경험 수준
Freshsales offers an intuitive interface for its category, but the sheer feature count slows new users down. Nimble is user-friendly and straightforward from the first login.
🆓 무료 체험 및 데모
Freshsales gives you 21 days with no credit card required. Nimble gives you 14 days, which is tight if you want to test contact sync properly.
🛟 지원 옵션
Freshsales provides 24/5 support across all plans via phone, chat, and email. Nimble leans on documentation and email support, which suits smaller teams with simpler questions.
전환 가이드
Already on one of these? Here is what changes if you move.
🔄 Switching from Freshsales CRM to Nimble CRM?
✅ 얻게 될 이점:
- Social media insights attached to every contact automatically
- Nimble Prospector for capturing contact details while you browse
- A single plan with no locked features
❌ 잃게 될 것:
- Freddy AI lead scoring and deal risk prediction
- Built-in phone and SMS inside the CRM
- Freshworks의 다른 제품과의 긴밀한 연동
📋 전환 방법:
- Export contacts, deals, and notes from Freshsales as CSV files
- Create a Nimble account and connect Microsoft 365 or Google Workspace
- Import the CSV, map custom fields, then rebuild your sales pipelines
🔄 Switching from Nimble CRM to Freshsales CRM?
✅ 얻게 될 이점:
- Freddy AI scoring, deal risk alerts, and next best action prompts
- A unified inbox with phone, email, chat, and SMS
- Around a dozen customizable sales reports for forecasting
❌ 잃게 될 것:
- Automatic contact enrichment from social and business data
- The Today page dashboard view of engagement opportunities
- Flat, single-plan pricing with everything included
📋 전환 방법:
- Export Nimble contacts, deals, and communication history to CSV
- Start the 21-day Freshsales trial and pick your tier
- Import the data, set up pipelines, then turn on Freddy AI scoring
저희 리뷰에서 다루지 않은 내용
This comparison focused on small and medium sized businesses. We did not evaluate enterprise SSO, custom API work, or bulk licensing for either platform. Our notes reflect the July 2026 versions, and features may shift after that date. If you manage 50 or more users, your priorities will differ from what we covered here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 프레쉬세일즈 CRM |
| 🚀 핵심 CRM 기능 | 프레쉬세일즈 CRM |
| 🤖 인공지능과 자동화 | 프레쉬세일즈 CRM |
| 👥 연락처 관리 | 님블 CRM |
| 👶 사용 편의성 | 님블 CRM |
| 🔌 통합 | 프레쉬세일즈 CRM |
| 📊 신고 | 프레쉬세일즈 CRM |
| 🏆 종합 우승 | 프레쉬세일즈 CRM |
🏆 우승: FRESHSALES CRM
Freshsales CRM wins 5 out of 7 categories.
다음과 같은 경우에 가장 적합합니다: Sales teams tracking deals, medium sized businesses, and any company already using other Freshworks products
Freshsales CRM and Nimble CRM solve different halves of the same problem. Freshsales runs the deal. Nimble runs the relationship behind it.
Nimble is genuinely good at what it does. If your work is nurturing relationships, prospecting on LinkedIn, and keeping communication history clean, it earns its price. Service-based professionals get real value from it.
But most teams need more than contact management. Freshsales gives you Freddy AI, phone, pipeline management, and reporting for less money per seat. That is why it takes the win.
Freshsales CRM 비교 (더 보기)
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Freshsales가 다음 부문에서 승리했습니다: Cheaper paid entry at $9 per seat, built-in telephony without an add-on, tighter fit with Freshdesk and Freshmarketer
HubSpot이 다음 분야에서 우위를 차지했습니다: Far larger app marketplace, deeper content and marketing tooling, stronger free tier for larger teams
Freshsales가 다음 부문에서 승리했습니다: Cleaner onboarding for first-time CRM buyers, Freddy AI scoring on lower tiers, 24/5 support on every plan
Zoho CRM이 다음 항목에서 우위를 차지했습니다: Wider module range across the Zoho suite, more granular custom fields, broader third-party connector list
Freshsales가 다음 부문에서 승리했습니다: Native phone, chat, and SMS in one inbox, a free plan 파이프드라이브 does not offer, AI insights for revenue forecasting
Pipedrive는 다음 항목에서 승리했습니다: Faster interface with less clutter, simpler pipeline setup for tiny teams, more predictable learning curve
Freshsales가 다음 부문에서 승리했습니다: A fraction of the per-seat cost, usable without hiring a setup consultant, faster setup for small business teams
Salesforce가 다음 분야에서 우위를 점했습니다: Deeper customization for complex sales, a far larger partner network, better fit for enterprise reporting demands
Nimble CRM 비교 (더 보기)
Here is how Nimble measures up against other management software:
Nimble은 다음에서 승리합니다: Lower entry price per seat, automatic social enrichment of contact records, far shorter setup time
킵 승리 항목: Deeper marketing automation branching, native invoicing and payments, stronger campaign builder
Nimble은 다음에서 승리합니다: Prospector browser extension for capturing leads, richer unified contact profiles, better Microsoft 365 two-way sync
캡슐 CRM 승리 항목: A genuine free tier for very small teams, lighter interface, cheaper paid plans at the entry level
Nimble은 다음에서 승리합니다: Relationship-first record design, faster contact search, simpler single-plan pricing
Insightly는 다음 항목에서 우위를 점합니다: Built-in project management after the deal closes, more reporting depth, stronger workflow rules
Nimble은 다음에서 승리합니다: Contact enrichment Monday cannot match, less configuration before first use, tighter focus on people rather than tasks
월요일 CRM 주요 성과: Flexible boards for team collaboration, wider automation recipes, better cross-department visibility
자주 묻는 질문
FreshSales는 CRM인가요?
Yes. It is a cloud-based customer relationship management tool from Freshworks. It handles contacts, deals, email, and reporting for sales teams of most sizes.
Nimble의 월 구독료는 얼마인가요?
The single paid plan costs $24.90 per user per month on annual billing. Monthly billing runs higher, and extra contacts add $10 per 10,000.
프레쉬세일즈의 장점은 무엇인가요?
Freddy AI scoring, a unified inbox with phone and SMS, visual pipelines, around 385 integrations, and 24/5 support on every plan. It also offers excellent value for smaller teams.
민첩함의 단점은 무엇인가요?
Many integrations need Zapier or Pabbly. The unified inbox is limited by social platform API changes. The Android app reviews worse than iOS.
최고의 CRM 플랫폼은 무엇인가요?
Salesforce holds the largest market share. Between these two, Freshsales CRM wins for most businesses on price, AI features, and reporting depth.
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