

⚡ 간단 평가:
- 가격: ActiveCampaign starts at $15/month. Creatio CRM 사용자당 월 25달러부터 시작합니다.
- 다음과 같은 경우에 가장 적합합니다: ActiveCampaign for email marketing and marketing automation. Creatio CRM for workflow automation and 사업 프로세스 관리.
- 주요 차이점: ActiveCampaign is an email-first CRM platform. Creatio is a no code platform to automate workflows across sales, marketing, and service.
- 저희가 선택한 제품: ActiveCampaign for most 소규모 사업체, because the built in CRM and email campaigns arrive ready to use.

ActiveCampaign and Creatio CRM both promise marketing and sales automation.
They are not competing for the same buyer.
ActiveCampaign sells email marketing services with a CRM attached.
Creatio sells a low code platform that happens to include CRM applications.
That single difference decides which one fits your 사업.
개요
This ActiveCampaign vs Creatio CRM comparison covers pricing, key features, and ease of use.
It also covers who each tool actually suits.
Our writers spent hands-on time inside both accounts.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 있습니다.
Everything else comes from published specs, documentation, and G2 reviews.
ActiveCampaign이란 무엇인가요?
ActiveCampaign is a marketing automation and CRM platform for small and mid-sized businesses.
It started as an email marketing tool and grew into a customer experience platform.
The company calls this approach Customer Experience Automation.

ActiveCampaign features cover email campaigns, landing pages, ads, and 텍스트 메시지.
A built in CRM ships with every plan for contact management and lead scoring.
ActiveCampaign marketing automation then reacts to what each contact does next.
The video below walks through the dashboard before we get into pricing.

🏆 우승: ActiveCampaign
Intelligent marketing automation with a CRM in every plan. Over 950 integrations and 900 pre built templates. Free migration from your old newsletter tool.
ActiveCampaign 가격
Four plans scale with your contact count and feature needs.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기동기 | 월 15달러 | Small teams sending first email campaigns |
| 을 더한 | 월 49달러 | Sales pipeline, lead scoring, SMS add ons |
| 찬성 | 월 79달러 | Predictive sending and advanced segmentation |
| 기업 | 월 145달러 | Custom objects, single sign-on, dedicated account team |
Pricing verified September 2026.

무료 체험: 14 days with most Professional-tier features, no credit card required.
환불 보장: None advertised. Yearly billing carries a 20% discount over monthly.
📌 메모: Prices climb with contact volume, so the entry figure only holds at low list sizes. Transactional email, SMS add ons, and CRM add ons are billed on top.
⚠️ Pricing conflict: Some sources list the Starter plan at $19. Our CSV records $15/month, so that figure is used in every table, card, and schema field on this page. Check the live pricing page before you buy.
ActiveCampaign의 주요 이점
Here is what ActiveCampaign offers that competitors often charge extra for.
- Automation depth: Over 900 automation templates cover welcome series, cart abandonment, and follow up email chains. You can A/B test entire automation paths, not just subject lines.
- Built in CRM: Every plan includes deal tracking, lead scoring, and the option to add notes to a record. No separate CRM platform purchase is needed.
- 950개 이상의 연동 기능: Shopify, Salesforce, WordPress, and 자피어 all connect natively. Premium connectors exist for ecommerce and CRM tools.
- 전달 가능성: ActiveCampaign’s deliverability scores well in independent 받은편지함 배치 tests. That matters more than any feature list for email marketing.
- Free migration: The team moves your lists, email templates, and automations across at no cost. Useful if you are leaving a basic newsletter tool.
- 시간 절약: ActiveCampaign says customers save an average of 20 hours per month. Most of that comes from automated sequences replacing manual sends.

우리 팀이 발견한 점
우리의 작가 set up an ActiveCampaign account and built two live automations. Here is what stood out from that hands-on time:

ActiveCampaign의 장점과 단점
✅ 장점
- Built in CRM included on every plan, including Starter
- Over 900 automation templates and 950 integrations
- 신용카드 정보 없이 14일 무료 체험 가능
- Free migration service from other email marketing platforms
❌ 단점
- Starter plan caps you at 5 actions per automation
- Costs rise sharply as your contact count grows
- Overkill if you only want to send simple newsletters
Creatio CRM이란 무엇인가요?
Creatio is a no code platform to automate workflows and CRM in one place.
The company sells it as automation with a maximum degree of freedom.
A native business process management engine sits under every screen.

Creatio products split into Studio Creatio, Marketing Creatio, Sales Creatio, and Service Creatio.
Creatio is headquartered in Boston with 700+ employees across six offices.
That local presence supports customers in 100 countries running millions of workflows daily.

Runner Up: Creatio CRM
No code tools for teams that outgrew off-the-shelf CRM. Industry workflows for 20 verticals and 700+ connectors. Built for complexity, not for quick newsletters.
크리에이티오 CRM 가격
Creatio charges per user, which changes the maths for larger teams.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 성장 | 사용자당 월 25달러 | Core CRM applications and account management |
| 기업 | 사용자당 월 55달러 | Deeper workflow automation and order management |
| 제한 없는 | 사용자당 월 85달러 | Big businesses needing full no code build access |
Pricing verified September 2026.

무료 체험: 14 days on the cloud edition. Sales contact is usually part of onboarding.
환불 보장: None published. Creatio claims a 37% lower total cost of ownership instead.
📌 메모: Composable pricing means you pick apps and marketplace add ons on top of a base plan. Real quotes for mid-sized teams often land well above the sticker price.
⚠️ 경고: Per-user billing punishes wide teams. Ten seats on Growth costs $250/month before any add on, while ActiveCampaign Plus covers unlimited users at $49/month.
Creatio CRM의 주요 이점
Creatio earns its price when your processes do not fit a template.
- No code design: Citizen developers build applications with drag-and-drop tools. The same UI designer handles forms, dashboards, and full business apps.
- Business process management: The BPM engine models multi-department processes end to end. Few CRM tools at this price include one.
- Industry workflows: Pre-built flows cover 20 verticals, from banking to manufacturing. That trims setup work in a regulated business environment.
- Analyst standing: Creatio is named a Leader or Strong Performer across Gartner and Forrester reports. It was a Visionary in the 2025 Gartner Magic Quadrant for Sales Force Automation.
- Enterprise references: Long lasting relationships include AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.
- Faster rollout: Creatio reports a 70% reduction in rollout timelines against traditional CRM projects. The no code approach is the reason given.

우리 팀이 발견한 점
Our writer worked through the Creatio trial and built a simple sales process. Here is what stood out:

크리에이티오 CRM 장점 및 단점
✅ 장점
- Unlimited customization through the no code UI designer
- Native BPM engine for complex multi-step processes
- Marketplace of over 700 connectors and ready-made apps
- AI agents handle account research and ticket resolution
❌ 단점
- Per-user pricing gets expensive for wide teams
- Email marketing is weaker than dedicated email tools
- Setup usually needs a partner or internal admin
기능 비교
Ten areas separate these two tools. The summary table gives you the shape of it, then each section explains what the checkmarks actually mean in daily use.
| 특징 | 액티브캠페인 | 크리에이티오 CRM |
|---|---|---|
| 시작 가격 | 월 15달러 | 사용자당 월 25달러 |
| 무료 플랜 | ❌ | ❌ |
| 이메일 마케팅 | ✅ | ✅ (기본) |
| Built In CRM | ✅ 모든 플랜 | ✅ Core product |
| No Code App Building | ❌ | ✅ |
| 비즈니스 프로세스 관리 | ❌ | ✅ |
| SMS and WhatsApp | ✅ | ✅ (via connectors) |
| 랜딩 페이지 | ✅ | ✅ |
| 통합 | 950+ | 700+ |
| 가장 적합한 대상 | Email-led marketing teams | Custom process automation |
1. Email Marketing and Campaigns
액티브캠페인: This is the home turf. The email builder handles broadcasts, RSS triggered sends, and transactional emails from one place. Email templates are pre built, and ActiveCampaign’s deliverability record is the main reason people stay.

크리에이티오 CRM: Marketing Creatio runs marketing campaigns as an omnichannel marketing platform tied to CRM records. Email is competent but thinner on templates and testing. Teams doing heavy digital marketing often keep a separate sending tool.

2. Landing Pages and No Code Design
액티브캠페인: Landing pages are drag-and-drop and tied straight to automation triggers. A form submission can start a sequence within seconds. You cannot build applications beyond that, which is the ceiling here.

크리에이티오 CRM: No code tools go far past pages. Citizen developers assemble whole internal apps, data models, and screens without a developer. That freedom is the reason companies pick Creatio over a fixed CRM platform.

3. Dynamic Content and Personalization
액티브캠페인: Conditional content shows or hides blocks based on custom fields, tags, or purchase history. Dynamic content changes the email itself per recipient. This is hyper-personalization without touching code.

크리에이티오 CRM: Personalization is record-driven rather than message-driven. Client management pulls order management data and account history into one profile. It shapes the process, not the email copy.

4. 인공지능 및 지능형 기능
액티브캠페인: AI writes email copy inside the editor and picks send times through predictive sending. Since 2025, Active Intelligence agents build campaigns and suggest high-value segments from live data.

크리에이티오 CRM: Creatio AI runs agents that handle account research, lead conversion, and ticket resolution on their own. AI-powered insights feed customizable dashboards for data-driven decisions.

5. Advanced Segmentation and Service
액티브캠페인: Advanced segmentation groups contacts by site visits, location, or interaction history. Segments update themselves as behaviour changes, so a lead moves lists without anyone managing it manually.

크리에이티오 CRM: Segmentation feeds a full-cycle service management platform. Cases route by rules, and the same data drives support queues and marketing lists. It suits operations teams more than campaign managers.

💡 꿀팁: If your segments are built from email behaviour, ActiveCampaign wins. If they are built from service history and order records, Creatio has the better data model.
6. CRM, Sales Pipeline, and Lead Scoring
액티브캠페인: The ActiveCampaign CRM covers deals, tasks, and lead scoring for one sales pipeline per team. Custom objects arrive on the Enterprise plan. Sales engagement here means email follow-ups, not call sequences.

크리에이티오 CRM: Sales Creatio is an end-to-end sales management platform built to accelerate sales processes of any complexity. Account management, opportunity workflows, and forecasting are native. A more advanced user gets more out of it.

7. Automation Depth and Workflow Automation
액티브캠페인: You build automations on a visual canvas with conditional logic and goals. Goals let you start and end automation runs cleanly instead of leaving contacts stuck. Advanced automation covers email, SMS, and ads in one flow.

크리에이티오 CRM: Studio Creatio automates workflows across departments, not just marketing. The BPM engine models approvals, handoffs, and exceptions that marketing tools cannot express. That is real workflow automation.

⚠️ 경고: Creatio’s power costs setup time. If nobody on your team owns the build, that flexibility turns into an empty system three months later.
8. Content Creation and Knowledge Base
액티브캠페인: Content creation happens inside the email builder with AI drafting and pre built templates. The knowledge base and onboarding checklist get new users to a first send quickly.

크리에이티오 CRM: Learning happens through academy courses, podcasts, and videos rather than in-app hand-holding. The Creatio team leans on partners for onboarding, which suits companies with an internal admin.

9. Reporting, Custom Reports, and Integrations
액티브캠페인: Custom reports cover campaign, automation, and deal performance. Over 950 integrations connect Shopify, 세일즈포스, WordPress, and Zapier, so automations can trigger from outside data.

크리에이티오 CRM: Dashboards are customizable down to the widget, and the marketplace holds 700+ connectors plus marketplace add ons. Teams replacing Microsoft Dynamics usually shortlist Creatio for this reason.

10. 가격 및 비용
Here are both price lists side by side. Read the billing unit carefully, because it changes everything.
| 층 | 액티브캠페인 | 크리에이티오 CRM |
|---|---|---|
| 무료 플랜 | ❌ | ❌ |
| 기입 | 스타터 — 월 15달러 | 성장형 모델 — 사용자당 월 25달러 |
| 중간 | 추가 요금 — 월 49달러 | 기업용 — 사용자당 월 55달러 |
| 높은 | 프로 버전 — 월 79달러 | 무제한 — 사용자당 월 85달러 |
| 맨 위 | 기업용 — 월 145달러 | — |
| Billing Unit | Per account (contact-based) | 사용자별 |
액티브캠페인: You pay by contacts, so a five-person team on Plus still pays $49/month. Yearly billing cuts 20%. More advanced features such as predictive sending only unlock on Pro, and list growth drives your bill upward.
크리에이티오 CRM: You pay by seat, so cost tracks headcount instead of list size. Creatio argues the 37% lower total cost of ownership comes from skipping developer work later, not from the sticker price.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 이메일 마케팅 자동화 | 액티브캠페인 | Deeper builder, better deliverability |
| Custom internal apps | 크리에이티오 CRM | No code studio and BPM engine |
| A team of ten or more | 액티브캠페인 | Not billed per seat |
| Cross-department processes | 크리에이티오 CRM | Handles approvals and handoffs |
| To launch this week | 액티브캠페인 | Free migration, faster setup |
| 산업별 워크플로우 | 크리에이티오 CRM | Pre-built flows for 20 verticals |
💰 예산
ActiveCampaign is cheaper until your list gets large. Creatio is cheaper only if you have very few users and heavy process needs.
🔌 사용 중인 기술 스택
Ecommerce shops on Shopify or WordPress plug into ActiveCampaign in minutes. Companies replacing legacy software with in-house technology get more from Creatio.
🎓 귀하의 경험 수준
ActiveCampaign has a user friendly layout with easily navigable menus. Creatio rewards patience and an admin who enjoys building.
📣 Your Channels
ActiveCampaign lets you send SMS, WhatsApp, and ads beside email from one dashboard. Creatio covers those channels through connectors instead.
🆓 무료 체험 및 데모
Both run 14-day trials, and ActiveCampaign skips the credit card. Creatio usually pairs its trial with a guided demo.
🛟 지원 옵션
Phone support and a named contact sit on ActiveCampaign’s upper tiers. Creatio routes bigger accounts through partners, which helps non profits and lean teams less.
전환 가이드
Already running one of these? Here is what changes.
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✅ 얻게 될 이점:
- A no code builder for internal apps and screens
- Process modelling across sales, service, and operations
- Industry templates that match regulated sectors
❌ 잃게 될 것:
- The stronger email builder and template library
- Flat pricing that ignores how many people log in
- Same-week setup without a partner
📋 전환 방법:
- Export contacts, tags, and deal records as CSV
- Map your automations to Creatio process diagrams first
- Import, then rebuild campaigns inside Marketing Creatio
🔄 Creatio CRM에서 ActiveCampaign으로 전환하시나요?
✅ 얻게 될 이점:
- Faster campaign launches with pre built templates
- Lower cost once your seat count passes five
- Free migration handled by the ActiveCampaign team
❌ 잃게 될 것:
- Custom app building and the BPM engine
- Service case management and order records
- Deep customization of objects and screens
📋 전환 방법:
- Export contacts and custom fields from Creatio
- Start the 14-day trial and request free migration
- Rebuild your top three workflows as automations
저희 리뷰에서 다루지 않은 내용
This comparison focused on small businesses and mid-sized marketing teams. We did not test Creatio on-premise deployments, custom partner builds, or negotiated enterprise contracts. Deliverability was not measured in our own inbox tests. New features ship often on both platforms, so check current documentation before you commit.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 액티브캠페인 |
| 📧 이메일 마케팅 | 액티브캠페인 |
| ⚙️ 워크플로 자동화 | 크리에이티오 CRM |
| 🎯 세분화 | 액티브캠페인 |
| 🧱 Customization | 크리에이티오 CRM |
| 👶 사용 편의성 | 액티브캠페인 |
| 🔌 통합 | 액티브캠페인 |
| 🏆 종합 우승 | 액티브캠페인 |
🏆 우승: ACTIVECAMPAIGN
ActiveCampaign wins 5 of 7 categories.
다음과 같은 경우에 가장 적합합니다: Email-led growth, ecommerce marketing, small teams that want a CRM without a project.
These are different products aimed at different buyers. ActiveCampaign wins here because most readers want to run campaigns next week, not model a customer journey diagram.
Creatio is the better tool when your processes are the product. It exists to orchestrate customer journey steps across departments and to enhance customer and employee experiences at the same time. The ability to build applications without developers is worth real money to companies with unusual operations.
ActiveCampaign delivers faster returns for a marketing team chasing revenue this quarter. It lifts productivity through automation rather than efficiency gains from custom software.
ActiveCampaign 비교
Four rivals come up most often against ActiveCampaign.
ActiveCampaign이 다음 분야에서 승리했습니다: Lower entry cost, deeper automation logic on cheap tiers, no forced bundle of hubs
HubSpot이 다음 분야에서 우위를 차지했습니다: 보고 breadth, free starter tools, larger partner and training network
Loading... 킵
ActiveCampaign이 다음 분야에서 승리했습니다: Cleaner automation canvas, wider integration count, cheaper first tier
Keap은 계속해서 승리합니다: Built-in invoicing, appointment booking, phone-line features for service businesses
Loading... 고하이레벨
ActiveCampaign이 다음 분야에서 승리했습니다: Inbox placement, email template quality, simpler learning curve
GoHighLevel이 다음에서 승리했습니다: White-label agency accounts, unlimited sub-accounts, bundled funnel and call tools
Loading... 파이프드라이브
ActiveCampaign이 다음 분야에서 승리했습니다: Marketing side depth, multichannel sends, automation templates
Pipedrive는 다음 항목에서 승리했습니다: Pure pipeline usability, activity tracking for reps, sales-first reporting
Our full ActiveCampaign 리뷰 그리고 ActiveCampaign 대안 guide cover these matchups in detail.
Creatio CRM 비교
Creatio usually lands on a shortlist next to these three.
Loading... No code changes without admin certification, faster rollout timelines, lower total cost of ownership
Salesforce가 다음 분야에서 우위를 점했습니다: App exchange size, hiring pool of experienced admins, analytics depth
Loading... True process engine, industry-specific flows, service case management
월요일 CRM 주요 성과: Onboarding speed, visual simplicity, cheaper small-team plans
Loading... Customization ceiling, cross-department workflows, enterprise references
Freshsales가 다음 부문에서 승리했습니다: Price for small sales teams, built-in phone and chat, quicker first week
This video runs through the closest 창조 대안.
자주 묻는 질문
ActiveCampaign은 무엇에 사용되나요?
It runs email campaigns, automations, landing pages, and a CRM from one account. Most teams use it to nurture leads and recover abandoned carts automatically.
ActiveCampaign은 CRM인가요?
Yes. A CRM with deals, tasks, and lead scoring ships on every plan. It is lighter than a dedicated sales system but enough for small teams.
ActiveCampaign은 무료인가요?
No. There is no free tier. You get a 14-day trial without a credit card, then paid plans start at $15/month.
Creatio는 무엇에 사용되나요?
Companies use it to automate workflows and CRM together. Sales, marketing, and service run on one no code platform that non-developers can change.
Creatio를 선택해야 하는 이유는 무엇일까요?
Choose it when your processes do not fit standard software. The BPM engine and industry workflows handle complexity that marketing-first tools cannot model.













