📊 테스트 결과:
- 🚀 온보딩 속도: Pipedrive’s account setup took under 2 hours, while Creatio CRM needed days plus IT help — Pipedrive가 승리했습니다
- 🎯 파이프라인 관리: Pipedrive’s drag-and-drop sales funnel beat Creatio’s deeper but heavier interface — Pipedrive가 승리했습니다
- 🤖 영업 자동화: Creatio offers a no-code BPM engine that handles complex 사업 processes — 크리에이티오가 승리합니다
- 💰 가격: Pipedrive’s pricing starts at $14/user/month vs Creatio’s $25/user/month — Pipedrive가 승리했습니다
- 📊 보고: Pipedrive’s customizable dashboards generate reports faster for sales teams — Pipedrive가 승리했습니다
잘못된 선택을 하다 CRM software can cost you deals.
You need a CRM platform that fits your sales process from day one.
Two strong options are Pipedrive and Creatio CRM.
Pipedrive is built for fast-moving sales teams who want simple lead management and pipeline management.
Creatio CRM is built for large enterprises that need deep marketing 오토메이션 and business processes.
I tested both customer relationship management platforms for four weeks to find the ideal CRM software for your team.
개요
To give you an honest feature comparison, I tested Pipedrive vs Creatio CRM side by side.
저는 두 플랫폼 모두를 통해 실제 판매 시나리오를 실행해 보았습니다.
I tracked key features like sales automation, lead scoring, contact management, and reporting.
I also tested how each tool handles customer 데이터, follow up emails, and sales forecasting.
제가 찾은 내용은 다음과 같습니다.
Pipedrive란 무엇인가요?
Pipedrive is a sales-focused CRM platform built for small and mid-sized sales teams.
It gives salespeople a visual sales funnel to track every deal from first contact to close.
Over 100,000 companies use Pipedrive to manage their sales process and close more deals faster.
Pipedrive helps salespeople focus on selling by automating repetitive tasks like follow up emails and activity logging.
파이프드라이브
Pipedrive is a top-rated CRM platform trusted by 100,000+ companies. It combines a visual sales funnel, AI capabilities, and email tools to help your sales team close more deals. Pipedrive’s pricing starts at just $14 per user per month.
Pipedrive 가격 책정
Here’s what Pipedrive costs in 2026. Let’s break down the pricing.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 라이트 | 사용자당 월 14달러 | 프리랜서 그리고 단독 판매원들 |
| 성장 | 사용자당 월 24달러 | 소규모 영업팀의 규모 확장 |
| 프리미엄 | 사용자당 월 49달러 | 고급 기능이 필요한 성장하는 팀 |
| 궁극적인 | 사용자당 월 69달러 | 완전한 기능을 필요로 하는 대규모 팀 |
무료 체험: Yes — Pipedrive offers a 14-day free trial, no credit card required.
환불 보장: Pipedrive는 유료 플랜에 대해 환불 보증을 제공하지 않습니다.
📌 메모: Add-ons like LeadBooster, web visitors, and e-signatures cost extra on top of your base pricing. Active sales teams should budget for these add-ons since they increase the total cost.
⚠️ 경고: Pipedrive는 기본적으로 연간 청구를 합니다. 월별 청구도 가능하지만 사용자당 비용이 더 높습니다. 예상치 못한 비용 청구를 피하려면 가입 전에 청구 주기를 확인하세요.
Pipedrive의 주요 이점
Here’s why Pipedrive stands out from other platforms:
- 시각적 파이프라인 관리: Pipedrive’s drag-and-drop pipeline lets you see every deal at a glance. You can move contacts and deals between sales process stages with a single click.
- AI 판매 도우미: Pipedrive’s AI capabilities analyze your sales pipeline and recommend the next best action. Real users say this feature helps them prioritize the right leads each day.
- 이메일 마케팅 및 캠페인: You can send and track follow up emails directly inside the CRM software. The campaigns feature lets small teams run marketing without buying a separate tool.
- Lead Management & Lead Scoring: Pipedrive에는 전용 리드 기능이 포함되어 있습니다. 받은편지함 to capture and qualify leads. Lead scoring helps your team focus on contacts most likely to convert.
- Customizable Dashboards & Reporting: Build custom reports and customizable dashboards that track sales forecasting, deal velocity, and team performance. You can generate reports in minutes without help.
- 400개 이상의 연동 기능: Pipedrive connects with collaboration tools like Slack, Zoom, Trello, and Google Workspace. The marketplace makes it easy to add useful integrations to your sales stack.
What Real Users Say About Pipedrive
Our team signed up for a Pipedrive account and used it for everyday sales workflows. Here’s what stood out:
Pipedrive의 장점 및 단점
✅ 장점
- 학습이 전혀 필요 없는 직관적인 시각적 파이프라인
- 빠른 온보딩 - 대부분의 팀은 몇 시간 내에 업무를 시작할 수 있습니다.
- Strong AI Sales Assistant that suggests next actions automatically
- 월 사용자당 14달러의 저렴한 기본 요금제
- 400+ app integrations including popular sales and marketing tools
❌ 단점
- 전자 서명과 같은 고급 기능은 추가 비용으로 이용할 수 있습니다.
- No native customer support or help desk module
- Sales automation is limited on the lower-tier plans
- Not ideal for complex business processes without customization
Creatio CRM이란 무엇인가요?
Creatio CRM is a no-code customer relationship management platform built for mid-to-large enterprises.
Creatio offers an all-in-one suite for marketing automation, sales, and customer support.
The vendor lets businesses design and customize their own workflows without writing a single line of code.
Creatio is recognized by industry analysts for its flexibility and no-code capabilities for managing business processes.
크리에이티오 CRM
Creatio is a no-code CRM software built for businesses that need deep workflow automation. It covers marketing, sales, and service in one composable platform. Creatio’s core platform costs $25 per user per month.
크리에이티오 CRM 가격
Here’s what Creatio CRM costs in 2026. Let’s break down the pricing.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 성장 | 사용자당 월 25달러 | 핵심 CRM 기능이 필요한 성장하는 팀 |
| 기업 | 사용자당 월 55달러 | 고급 자동화가 필요한 중대형 기업 |
| 제한 없는 | 사용자당 월 85달러 | 플랫폼 전체 액세스가 필요한 대기업 |
무료 체험: Yes — Creatio offers a free trial. There is no public free version or free plan, so contact the vendor for trial access.
환불 보장: Creatio는 환불 보증을 공식적으로 광고하지 않습니다. 계약서에 서명하기 전에 계약 조건을 검토하십시오.
📌 메모: Creatio uses a composable pricing model. You pay $25 per user per month for the core platform, plus an extra $15 for each product (Marketing, Sales, or Service) you add on top.
⚠️ 경고: Creatio often requires a minimum annual commitment of around $10,000 per year. Premium support has hidden costs, and implementation typically needs internal IT or external consultants.
Creatio CRM의 주요 이점
Creatio CRM이 경쟁 제품과 차별화되는 이유는 다음과 같습니다.
- 노코드 프로세스 설계: Creatio’s Studio lets you design and customize complex business processes without writing code. Non-technical teams can build full workflows in a drag-and-drop interface.
- 종합 CRM 제품군: Creatio covers marketing automation, sales, and customer support in one platform. You do not need separate platforms for each department, which lowers integration costs.
- Predictive Analytics & Machine Learning: Creatio Copilot uses machine learning and natural language processing for lead scoring, sales forecasting, and smart recommendations.
- 엔터프라이즈 BPM: Creatio handles complex approval workflows, escalations, and multi-department processes. It is built to improve overall efficiency for large enterprises that run many workflows in parallel.
- 360° 고객 관점: A unified profile pulls together customer information from every touchpoint. This data helps your team deliver a consistent customer experience and drive customer satisfaction at scale.
- 구성 가능한 아키텍처: You only pay for the modules your business actually needs. This flexible model adapts as your company grows and your business processes change.
What Real Users Say About Creatio CRM
Our team explored a Creatio CRM account to see how it handles workflow design. Here’s what stood out:
크리에이티오 CRM 장점 및 단점
✅ 장점
- Powerful no-code workflow builder for complex business processes
- Full suite covering marketing, sales, and customer support
- Predictive analytics and machine learning built into the platform
- Highly customizable without needing dedicated developers
❌ 단점
- 학습 곡선이 가파르므로 별도의 교육 시간이 필요합니다.
- 구현에는 IT 지원이나 외부 컨설턴트가 필요한 경우가 많습니다.
- 최소 연간 계약 금액은 소규모 팀에게 걸림돌이 될 수 있습니다.
- 빠르고 간단한 CRM이 필요한 소규모 팀에게는 적합하지 않습니다.
기능 비교
Ready to dive into a detailed feature comparison of Pipedrive vs Creatio CRM?
We’ll explore 9 key features to help you find the ideal CRM software for your team.
| 특징 | 파이프드라이브 | 크리에이티오 CRM |
|---|---|---|
| 시작 가격 | 사용자당 월 14달러 | 사용자당 월 25달러 |
| 무료 플랜 | ❌ | ❌ |
| 무료 체험 | ✅ 14일 | ✅ Contact vendor |
| Visual Sales Funnel | ✅ | ✅ |
| No-Code Sales Automation | ⚠️ 제한됨 | ✅ 완벽한 BPM 엔진 |
| AI 기능 | ✅ 판매 보조원 | ✅ 크리에이티오 코파일럿 |
| 마케팅 자동화 | ✅ 이메일 캠페인 | ✅ Multi-channel |
| Customer Support Module | ❌ | ✅ |
| 리드 스코어링 | ✅ (프리미엄+) | ✅ |
| 예측 분석 | ⚠️ 기본 | ✅ Machine learning |
| 가장 적합한 대상 | 영업팀, 중소기업 | 대기업 |
1. 리드 관리
파이프드라이브: Pipedrive has a dedicated Leads Inbox that captures leads from web forms, chatbots, and manual entry. You can qualify leads and move them to the sales funnel when they are ready. This keeps your active deals clean and prevents clutter from unqualified contacts.
크리에이티오 CRM: Creatio supports end-to-end lead management with built-in lead distribution and lead scoring. Leads are automatically assigned to the appropriate sales representatives based on rules you define. This is especially useful for large enterprises managing high lead volumes across territories.
⚠️ 경고: Pipedrive’s LeadBooster add-on (chatbot, web forms) costs extra on top of your base plan. Factor this into your pricing if lead capture is a priority for your sales teams.
2. Pipeline Management & Deal Tracking
파이프드라이브: Pipedrive’s visual pipeline management is the core strength of the platform. You drag and drop deals across stages with zero friction. Color-coded deal health indicators show which deals need attention so reps never lose sight of a hot opportunity in the sales process.
크리에이티오 CRM: Creatio also offers pipeline management with customizable stages. Its deal tracking ties into the broader BPM engine, so you can trigger automated actions at each stage. The interface is more complex, and the learning curve is steeper for new users.
⚠️ 경고: Creatio’s pipeline UI has more options but takes longer to master. New reps may need dedicated training before they can manage deals on their own.
3. Sales Automation & Repetitive Tasks
파이프드라이브: Pipedrive automates repetitive tasks like sending follow up emails, activity reminders, and deal stage updates. The sales automation builder is straightforward — you set triggers and actions in a few clicks. It works well for standard sales workflows but is not built for complex multi-department processes.
크리에이티오 CRM: Creatio’s no-code sales automation engine is one of the deepest available, enabling businesses to automate repetitive tasks across many teams. You can design multi-step workflows, approval chains, and automated escalations without coding. This makes Creatio the better choice for businesses with complex business processes.
4. AI Capabilities & Predictive Analytics
파이프드라이브: Pipedrive’s AI capabilities include a Sales Assistant that monitors your pipeline and highlights deals at risk. It also suggests the next best action for each deal based on historical patterns. The AI is easy to use and delivers practical recommendations without setup.
크리에이티오 CRM: Creatio Copilot uses machine learning and natural language processing for lead scoring, predictive analytics, and outcome forecasting. It analyzes large data sets to surface patterns sales managers would miss. For larger sales teams, this depth can improve win rates and resource allocation.
5. Marketing Automation & Email Campaigns
파이프드라이브: Pipedrive’s Campaigns feature lets you design and send email marketing directly from the CRM software. You can track open rates, link clicks, and tie activity to specific deals. It is a practical option for small teams that do not want a separate marketing tool.
크리에이티오 CRM: Creatio’s marketing automation handles multi-channel campaigns including email, SMS, and social. It supports advanced audience segmentation, A/B testing, and automated drip sequences. For businesses running large-scale marketing programs, the marketing module is significantly more powerful.
6. Reporting & Customizable Dashboards
파이프드라이브: Pipedrive offers customizable dashboards, sales forecasting, and activity reports. You can generate reports in minutes without technical knowledge. Sales managers can track team performance, conversion rates, and pipeline velocity in real time.
크리에이티오 CRM: Creatio’s reporting is deeper, supporting cross-department analytics and custom reports across marketing, sales, and service data. You can pull metrics that span the entire customer journey in a single view. This is helpful for enterprises that need board-level customizable dashboards.
7. Integrations & Collaboration Tools
파이프드라이브: Pipedrive’s marketplace has over 400 integrations covering sales, marketing, finance, and collaboration tools. Native connections include Slack, Google Workspace, Zoom, Trello, and 메일침프. Setup for most integrations takes just a few minutes.
크리에이티오 CRM: Creatio supports integrations through its marketplace and native connectors for enterprise tools like SAP, Microsoft Dynamics, and major ERP platforms. It also supports REST API access and low-code connectors for custom integrations. Enterprise teams with complex tech stacks will find the integration depth a strong fit.
8. Ease of Use & Onboarding
파이프드라이브: Pipedrive is one of the easiest CRM platforms to get started with. Most teams are fully onboarded within a few hours. Real users praise the guided setup, clean interface, and minimal jargon, which makes it friendly for sales reps with no technical background.
크리에이티오 CRM: Creatio requires a longer setup period due to its complexity. Most implementations take days or weeks and often require dedicated IT resources or outside consultants. Once configured, the platform is powerful, but the initial learning curve is steep for non-technical users.
⚠️ 경고: If your team needs to be productive within days, Creatio is a risky choice. Budget extra time and resources for training, or you risk low adoption across your sales teams.
9. 가격 및 비용
요금제를 나란히 비교해 보겠습니다.
| 플랜 등급 | 파이프드라이브 | 크리에이티오 CRM |
|---|---|---|
| 입문 단계 | 사용자당 월 14달러 (라이트 버전) | 사용자당 월 25달러 (성장형 요금제) |
| 중급 | 사용자당 월 24달러 (성장형 요금제) | 사용자당 월 55달러(엔터프라이즈) |
| 상위 등급 | 월 49달러(사용자당, 프리미엄) | 사용자당 월 85달러 (무제한) |
| 최상위 | 월 사용자당 69달러(얼티밋) | — |
파이프드라이브: Pipedrive’s pricing starts at $14 per user per month, making it accessible for sales teams on a budget. The four-tier structure gives growing companies a clear upgrade path. Keep in mind that popular add-ons like LeadBooster and Smart Docs cost extra and can raise the total cost.
크리에이티오 CRM: Creatio’s core platform costs $25 per user per month. Creatio charges an additional $15 for each product (Marketing, Sales, or Service) on top of the core platform cost. For large enterprises needing all modules, Creatio can become a major budget line — often with a $10,000 minimum annual commitment.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠르고 저렴한 설치 | 파이프드라이브 | 월 14달러/사용자 기준으로 시간 단위로 이용 가능합니다. |
| Complex business processes | 크리에이티오 CRM | Full no-code BPM engine |
| 영업 + 마케팅 + 서비스 | 크리에이티오 CRM | 올인원 구성 가능 제품군 |
| 영업 담당자를 위한 간편한 영업 파이프라인 | 파이프드라이브 | 드래그 앤 드롭 방식, 학습 곡선 제로 |
| Predictive analytics & ML | 크리에이티오 CRM | Machine learning across full data |
| 빠듯한 예산, 소규모 팀 | 파이프드라이브 | Creatio보다 사용자당 월 11달러 더 저렴합니다. |
💰 예산
Pipedrive’s pricing starts at $14 per user per month versus Creatio’s $25 starting price. If you are a small or mid-sized sales team watching your software spend, Pipedrive gives you more value for less money.
🔌 사용 중인 기술 스택
Pipedrive’s 400+ integrations connect with most standard collaboration tools in minutes. Creatio is better if your stack includes enterprise platforms like SAP, Microsoft Dynamics, or custom ERP systems that need deeper API access.
📝 귀사의 영업 프로세스
If your team runs a straightforward sales process, Pipedrive handles it perfectly with minimal setup. Creatio is the better fit if your sales process involves complex approval chains, multi-team handoffs, or back-office business processes.
🎓 귀하의 경험 수준
Pipedrive is designed so any sales rep can use it from day one without training. Creatio assumes a higher level of technical comfort, so the learning curve is steeper for non-technical users.
🆓 무료 체험 및 데모
Pipedrive offers a clear 14-day free trial with no credit card required. Creatio requires contacting the vendor for trial access. Try Pipedrive first to see if it fits your sales teams before exploring Creatio.
🛟 지원 옵션
Pipedrive offers 24/7 chat and email support on most plans. Creatio provides dedicated support, but premium tiers may cost extra and are typically bundled into enterprise contracts. For quick help, Pipedrive is more accessible.
전환 가이드
이미 이러한 CRM 플랫폼 중 하나를 사용하고 계신가요? 플랫폼을 전환할 경우 어떤 점을 기대할 수 있는지 알아보세요.
🔄 Pipedrive에서 Creatio CRM으로 전환하시나요?
✅ 얻게 될 이점:
- A full no-code BPM engine for complex multi-department business processes
- Native marketing automation and customer support modules in one platform
- Predictive analytics and machine learning for advanced lead scoring
❌ 잃게 될 것:
- Pipedrive’s simple drag-and-drop sales funnel experience
- 영업 전화 없이 14일 무료 체험을 빠르게 이용해 보세요.
- 월 사용자당 14달러부터 시작하는 저렴한 가격
📋 전환 방법:
- Export your Pipedrive deals, contacts, and customer data as CSV files
- Request a Creatio trial and work with their team to map your sales funnel stages
- Import your customer information using Creatio’s tools and configure workflows in Studio
🔄 Creatio CRM에서 Pipedrive로 전환하시나요?
✅ 얻게 될 이점:
- A clean, visual sales funnel your reps will actually enjoy using
- IT 인력이나 컨설턴트 없이 즉시 설치 가능
- Lower monthly pricing starting at $14 per user per month
❌ 잃게 될 것:
- Creatio’s deep no-code engine for complex business processes
- Native customer support and help desk capabilities
- Advanced predictive analytics and cross-department reporting
📋 전환 방법:
- Creatio에서 연락처, 잠재 고객 및 거래 내역을 CSV 또는 Excel 파일로 내보내세요.
- Sign up for the Pipedrive free trial and use the import wizard for your customer information
- Recreate your pipeline stages and set up sales automation in Pipedrive’s workflow builder
저희 리뷰에서 다루지 않은 내용
This feature comparison focused on small-to-mid-sized sales teams and core CRM use cases. We did not test enterprise-only features like Creatio’s full back-office BPM modules or Pipedrive’s premium support tiers. Our review is based on 일찍-2026 versions of both platforms. If you manage 100+ users or run highly regulated industries, your priorities may differ from what we’ve described here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 파이프드라이브 |
| 🚀 간편한 설치 | 파이프드라이브 |
| 🎯 파이프라인 관리 | 파이프드라이브 |
| 🤖 영업 자동화 | 크리에이티오 CRM |
| 🧠 AI & Predictive Analytics | 크리에이티오 CRM |
| 📧 Marketing Automation | 크리에이티오 CRM |
| 👶 사용 편의성 | 파이프드라이브 |
| 🔌 통합 | 파이프드라이브 |
| 🏆 종합 우승 | 파이프드라이브 |
🏆 우승: PIPEDRIVE
Pipedrive가 8개 부문 중 5개 부문에서 수상했습니다.
다음과 같은 경우에 가장 적합합니다: 소규모 및 중규모 영업팀, 빠른 온보딩, 예산에 민감한 기업
Pipedrive와 Creatio CRM은 매우 다른 고객층을 대상으로 합니다.
Pipedrive is built for sales teams that want to start selling fast and close more deals.
It is clean, affordable, and packed with the key features sales reps actually use every day.
Creatio CRM is built for large enterprises that need to automate complex business processes across many teams.
강력한 기능이지만, 구축 및 운영에 더 많은 시간, 비용 및 기술 자원이 필요합니다.
Creatio is excellent for large enterprises with dedicated CRM teams and complex workflow needs.
However, if you need a reliable, easy-to-use CRM platform your sales teams will actually adopt, Pipedrive is the better choice.
자, 이제 더 많은 계약을 성사시키세요!
Pipedrive 비교
Here’s how Pipedrive stacks up against other competitors in the CRM software market:
Pipedrive는 다음 항목에서 승리했습니다: Affordability, sales funnel focus, less overwhelming for small sales teams
HubSpot이 다음 분야에서 우위를 차지했습니다: Free version of CRM, marketing hub depth, broader brand recognition
Pipedrive는 다음 항목에서 승리했습니다: Ease of use, lower pricing, faster onboarding for small to mid-sized businesses
세일즈포스 승리 항목: Scale for large enterprises, customization depth, AppExchange app library
Pipedrive는 다음 항목에서 승리했습니다: Cleaner pipeline UI, lower entry pricing, broader app integrations
Keap은 계속해서 승리합니다: Deeper marketing automation, native invoicing, very 소규모 사업 집중하다
Pipedrive는 다음 항목에서 승리했습니다: Sales funnel management, deal tracking, ease of use for sales reps
액티브캠페인 승리 항목: Email automation depth, marketing segmentation, customer experience tools
Pipedrive는 다음 항목에서 승리했습니다: Sales pipeline management, deal tracking, follow up emails for 쭉 내밀다
젠데스크 승리 항목: 고객 지원 티켓팅, 헬프 데스크 기능, 서비스 우선 워크플로우
Creatio CRM 비교
Here’s how Creatio CRM stacks up against other CRM platforms:
Creatio CRM이 다음 항목에서 우위를 차지했습니다: 코드 입력 없이 맞춤 설정 가능, 워크플로우 설계 속도 향상, 동일 등급 대비 비용 절감
Salesforce가 다음 분야에서 우위를 점했습니다: 글로벌 규모, AppExchange 앱 라이브러리, 기업 브랜드 신뢰도
Creatio CRM이 다음 항목에서 우위를 차지했습니다: No-code BPM tools, composable pricing, deeper back-office sales automation
HubSpot이 다음 분야에서 우위를 차지했습니다: Free CRM tier, marketing hub depth, ease of use for beginners
Creatio CRM이 다음 항목에서 우위를 차지했습니다: 심층적인 엔터프라이즈 BPM, 노코드 프로세스 설계, 다부서 자동화
GoHighLevel이 다음에서 승리했습니다: Agency-focused tools, white-label capabilities, lower cost for small agencies
Creatio CRM이 다음 항목에서 우위를 차지했습니다: BPM automation, predictive analytics, full CRM suite depth
월요일 CRM 주요 성과: Visual customization, project-CRM hybrid, user-friendly interface for small teams
Creatio CRM이 다음 항목에서 우위를 차지했습니다: BPM engine depth, predictive analytics, composable architecture for growth
Insightly는 다음 항목에서 우위를 점합니다: Easier onboarding, built-in project management features, mid-market pricing
자주 묻는 질문
Pipedrive보다 더 나은 CRM은 무엇인가요?
For complex business processes, Creatio CRM, Salesforce, or HubSpot may offer more depth. However, for most small and mid-sized sales teams, Pipedrive is the strongest CRM platform overall.
Pipedrive는 Zendesk와 연동되나요?
Yes. Pipedrive integrates with Zendesk through its marketplace. The integration syncs support tickets with deals and customer data, so sales and support teams share the same customer information.
Pipedrive를 CRM으로 사용할 수 있나요?
Yes. Pipedrive is a fully capable CRM software with contact management, pipeline management, email tools, and reporting. It does not include a native help desk module but covers core CRM tasks.
Pipedrive는 무엇으로 유명한가요?
Pipedrive is known for its intuitive sales funnel, fast onboarding, and sales-first design. Over 100,000 companies trust it because the CRM software is easy to adopt and immediately useful.
Creatio CRM은 무엇에 사용되나요?
Creatio CRM is used to automate marketing, sales, and customer support business processes. It is best for large enterprises that need a no-code platform to design their own workflows.
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