📊 当社のテスト結果：
- 🚀 オンボーディングのスピード： Pipedrive’s account setup took under 2 hours, while Creatio CRM needed days plus IT help — Pipedriveが勝利
- 🎯 パイプライン管理： Pipedrive’s drag-and-drop sales funnel beat Creatio’s deeper but heavier interface — Pipedriveが勝利
- 🤖 セールスオートメーション: Creatio offers a no-code BPM engine that handles complex 仕事 processes — クリエイティオが勝利
- 💰 価格: Pipedrive’s pricing starts at $14/user/month vs Creatio’s $25/user/month — Pipedriveが勝利
- 📊 報告: Pipedrive’s customizable dashboards generate reports faster for sales teams — Pipedriveが勝利
間違った選択 CRM software can cost you deals.
You need a CRM platform that fits your sales process from day one.
Two strong options are Pipedrive and Creatio CRM.
Pipedrive is built for fast-moving sales teams who want simple lead management and pipeline management.
Creatio CRM is built for large enterprises that need deep marketing オートメーション and business processes.
I tested both customer relationship management platforms for four weeks to find the ideal CRM software for your team.
概要
To give you an honest feature comparison, I tested Pipedrive vs Creatio CRM side by side.
私は両方のプラットフォームで実際の販売シナリオを実行しました。
I tracked key features like sales automation, lead scoring, contact management, and reporting.
I also tested how each tool handles customer データ, follow up emails, and sales forecasting.
これが私が発見したことです。
Pipedrive とは何ですか?
Pipedrive is a sales-focused CRM platform built for small and mid-sized sales teams.
It gives salespeople a visual sales funnel to track every deal from first contact to close.
Over 100,000 companies use Pipedrive to manage their sales process and close more deals faster.
Pipedrive helps salespeople focus on selling by automating repetitive tasks like follow up emails and activity logging.
パイプドライブ
Pipedrive is a top-rated CRM platform trusted by 100,000+ companies. It combines a visual sales funnel, AI capabilities, and email tools to help your sales team close more deals. Pipedrive’s pricing starts at just $14 per user per month.
Pipedriveの価格
Here’s what Pipedrive costs in 2026. Let’s break down the pricing.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| ライト | 1ユーザーあたり月額14ドル | フリーランサー そして単独の営業担当者 |
| 成長 | 1ユーザーあたり月額24ドル | 小規模な営業チームが規模を拡大する |
| プレミアム | 1ユーザーあたり月額49ドル | 高度な機能を必要とする成長中のチーム |
| 究極の | 月額69ドル/ユーザー | フル機能を必要とする大規模チーム |
無料トライアル: Yes — Pipedrive offers a 14-day free trial, no credit card required.
返金保証: Pipedriveは有料プランに対して返金保証を提供していません。
📌 注記： Add-ons like LeadBooster, web visitors, and e-signatures cost extra on top of your base pricing. Active sales teams should budget for these add-ons since they increase the total cost.
⚠️ 警告： Pipedriveの料金はデフォルトで年間払いとなります。月払いも可能ですが、ユーザーあたりの料金が高くなります。予期せぬ出費を避けるため、契約前に請求サイクルをご確認ください。
Pipedriveの主な利点
Here’s why Pipedrive stands out from other platforms:
- ビジュアルパイプライン管理: Pipedrive’s drag-and-drop pipeline lets you see every deal at a glance. You can move contacts and deals between sales process stages with a single click.
- AIセールスアシスタント： Pipedrive’s AI capabilities analyze your sales pipeline and recommend the next best action. Real users say this feature helps them prioritize the right leads each day.
- メールマーケティングとキャンペーン： You can send and track follow up emails directly inside the CRM software. The campaigns feature lets small teams run marketing without buying a separate tool.
- Lead Management & Lead Scoring: Pipedriveには専用のリードが含まれています 受信トレイ to capture and qualify leads. Lead scoring helps your team focus on contacts most likely to convert.
- Customizable Dashboards & Reporting: Build custom reports and customizable dashboards that track sales forecasting, deal velocity, and team performance. You can generate reports in minutes without help.
- 400以上の連携機能： Pipedrive connects with collaboration tools like Slack, Zoom, Trello, and Google Workspace. The marketplace makes it easy to add useful integrations to your sales stack.
What Real Users Say About Pipedrive
Our team signed up for a Pipedrive account and used it for everyday sales workflows. Here’s what stood out:
Pipedriveの長所と短所
✅ メリット
- トレーニング不要の直感的なビジュアルパイプライン
- 迅速なオンボーディング – ほとんどのチームは数時間以内に稼働開始
- Strong AI Sales Assistant that suggests next actions automatically
- 月額14ドル/ユーザーというお手頃なエントリーレベルプラン
- 400+ app integrations including popular sales and marketing tools
❌ デメリット
- 電子署名などの高度な機能は追加料金がかかります
- No native customer support or help desk module
- Sales automation is limited on the lower-tier plans
- Not ideal for complex business processes without customization
Creatio CRMとは何ですか？
Creatio CRM is a no-code customer relationship management platform built for mid-to-large enterprises.
Creatio offers an all-in-one suite for marketing automation, sales, and customer support.
The vendor lets businesses design and customize their own workflows without writing a single line of code.
Creatio is recognized by industry analysts for its flexibility and no-code capabilities for managing business processes.
クリエイティオCRM
Creatio is a no-code CRM software built for businesses that need deep workflow automation. It covers marketing, sales, and service in one composable platform. Creatio’s core platform costs $25 per user per month.
Creatio CRMの価格
Here’s what Creatio CRM costs in 2026. Let’s break down the pricing.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 成長 | 1ユーザーあたり月額25ドル | コアCRM機能を必要とする成長中のチーム |
| 企業 | 1ユーザーあたり月額55ドル | 高度な自動化を必要とする中規模から大規模企業 |
| 無制限 | 1ユーザーあたり月額85ドル | プラットフォームへのフルアクセスを必要とする大企業 |
無料トライアル: Yes — Creatio offers a free trial. There is no public free version or free plan, so contact the vendor for trial access.
返金保証: Creatioは、標準的な返金保証を公には宣伝していません。契約書に署名する前に、契約条件をよくご確認ください。
📌 注記： Creatio uses a composable pricing model. You pay $25 per user per month for the core platform, plus an extra $15 for each product (Marketing, Sales, or Service) you add on top.
⚠️ 警告： Creatio often requires a minimum annual commitment of around $10,000 per year. Premium support has hidden costs, and implementation typically needs internal IT or external consultants.
Creatio CRMの主なメリット
Creatio CRMが競合他社と比べて優れている理由は以下のとおりです。
- ノーコードプロセス設計： Creatio’s Studio lets you design and customize complex business processes without writing code. Non-technical teams can build full workflows in a drag-and-drop interface.
- フルCRMスイート： Creatio covers marketing automation, sales, and customer support in one platform. You do not need separate platforms for each department, which lowers integration costs.
- Predictive Analytics & Machine Learning: Creatio Copilot uses machine learning and natural language processing for lead scoring, sales forecasting, and smart recommendations.
- エンタープライズBPM： Creatio handles complex approval workflows, escalations, and multi-department processes. It is built to improve overall efficiency for large enterprises that run many workflows in parallel.
- 360°顧客ビュー: A unified profile pulls together customer information from every touchpoint. This data helps your team deliver a consistent customer experience and drive customer satisfaction at scale.
- 構成可能なアーキテクチャ： You only pay for the modules your business actually needs. This flexible model adapts as your company grows and your business processes change.
What Real Users Say About Creatio CRM
Our team explored a Creatio CRM account to see how it handles workflow design. Here’s what stood out:
Creatio CRMのメリットとデメリット
✅ メリット
- Powerful no-code workflow builder for complex business processes
- Full suite covering marketing, sales, and customer support
- Predictive analytics and machine learning built into the platform
- Highly customizable without needing dedicated developers
❌ デメリット
- 習得に時間がかかるため、専用のトレーニング時間が必要となる。
- 導入にはITサポートや外部コンサルタントが必要となる場合が多い。
- 年間最低契約額は小規模チームにとって障壁となる可能性がある
- 小規模チームで、迅速かつシンプルなCRMが必要な場合には最適とは言えません。
機能比較
Ready to dive into a detailed feature comparison of Pipedrive vs Creatio CRM?
We’ll explore 9 key features to help you find the ideal CRM software for your team.
| 特徴 | パイプドライブ | クリエイティオCRM |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額14ドル | 1ユーザーあたり月額25ドル |
| 無料プラン | ❌ | ❌ |
| 無料トライアル | ✅ 14日間 | ✅ Contact vendor |
| Visual Sales Funnel | ✅ | ✅ |
| No-Code Sales Automation | ⚠️限定 | ✅ フルBPMエンジン |
| AI機能 | ✅ 販売アシスタント | ✅ クリエイティオ・コパイロット |
| マーケティングオートメーション | ✅ メールキャンペーン | ✅ Multi-channel |
| Customer Support Module | ❌ | ✅ |
| リードスコアリング | ✅（プレミアム+） | ✅ |
| 予測分析 | ⚠️ 基本 | ✅ Machine learning |
| 最適な用途 | 営業チーム、中小企業 | 大企業 |
1. リード管理
パイプドライブ: Pipedrive has a dedicated Leads Inbox that captures leads from web forms, chatbots, and manual entry. You can qualify leads and move them to the sales funnel when they are ready. This keeps your active deals clean and prevents clutter from unqualified contacts.
クリエイティオCRM: Creatio supports end-to-end lead management with built-in lead distribution and lead scoring. Leads are automatically assigned to the appropriate sales representatives based on rules you define. This is especially useful for large enterprises managing high lead volumes across territories.
⚠️ 警告： Pipedrive’s LeadBooster add-on (chatbot, web forms) costs extra on top of your base plan. Factor this into your pricing if lead capture is a priority for your sales teams.
2. Pipeline Management & Deal Tracking
パイプドライブ: Pipedrive’s visual pipeline management is the core strength of the platform. You drag and drop deals across stages with zero friction. Color-coded deal health indicators show which deals need attention so reps never lose sight of a hot opportunity in the sales process.
クリエイティオCRM: Creatio also offers pipeline management with customizable stages. Its deal tracking ties into the broader BPM engine, so you can trigger automated actions at each stage. The interface is more complex, and the learning curve is steeper for new users.
⚠️ 警告： Creatio’s pipeline UI has more options but takes longer to master. New reps may need dedicated training before they can manage deals on their own.
3. Sales Automation & Repetitive Tasks
パイプドライブ: Pipedrive automates repetitive tasks like sending follow up emails, activity reminders, and deal stage updates. The sales automation builder is straightforward — you set triggers and actions in a few clicks. It works well for standard sales workflows but is not built for complex multi-department processes.
クリエイティオCRM: Creatio’s no-code sales automation engine is one of the deepest available, enabling businesses to automate repetitive tasks across many teams. You can design multi-step workflows, approval chains, and automated escalations without coding. This makes Creatio the better choice for businesses with complex business processes.
4. AI Capabilities & Predictive Analytics
パイプドライブ: Pipedrive’s AI capabilities include a Sales Assistant that monitors your pipeline and highlights deals at risk. It also suggests the next best action for each deal based on historical patterns. The AI is easy to use and delivers practical recommendations without setup.
クリエイティオCRM: Creatio Copilot uses machine learning and natural language processing for lead scoring, predictive analytics, and outcome forecasting. It analyzes large data sets to surface patterns sales managers would miss. For larger sales teams, this depth can improve win rates and resource allocation.
5. Marketing Automation & Email Campaigns
パイプドライブ: Pipedrive’s Campaigns feature lets you design and send email marketing directly from the CRM software. You can track open rates, link clicks, and tie activity to specific deals. It is a practical option for small teams that do not want a separate marketing tool.
クリエイティオCRM: Creatio’s marketing automation handles multi-channel campaigns including email, SMS, and social. It supports advanced audience segmentation, A/B testing, and automated drip sequences. For businesses running large-scale marketing programs, the marketing module is significantly more powerful.
6. Reporting & Customizable Dashboards
パイプドライブ: Pipedrive offers customizable dashboards, sales forecasting, and activity reports. You can generate reports in minutes without technical knowledge. Sales managers can track team performance, conversion rates, and pipeline velocity in real time.
クリエイティオCRM: Creatio’s reporting is deeper, supporting cross-department analytics and custom reports across marketing, sales, and service data. You can pull metrics that span the entire customer journey in a single view. This is helpful for enterprises that need board-level customizable dashboards.
7. Integrations & Collaboration Tools
パイプドライブ: Pipedrive’s marketplace has over 400 integrations covering sales, marketing, finance, and collaboration tools. Native connections include Slack, Google Workspace, Zoom, Trello, and メールチンプ. Setup for most integrations takes just a few minutes.
クリエイティオCRM: Creatio supports integrations through its marketplace and native connectors for enterprise tools like SAP, Microsoft Dynamics, and major ERP platforms. It also supports REST API access and low-code connectors for custom integrations. Enterprise teams with complex tech stacks will find the integration depth a strong fit.
8. Ease of Use & Onboarding
パイプドライブ: Pipedrive is one of the easiest CRM platforms to get started with. Most teams are fully onboarded within a few hours. Real users praise the guided setup, clean interface, and minimal jargon, which makes it friendly for sales reps with no technical background.
クリエイティオCRM: Creatio requires a longer setup period due to its complexity. Most implementations take days or weeks and often require dedicated IT resources or outside consultants. Once configured, the platform is powerful, but the initial learning curve is steep for non-technical users.
⚠️ 警告： If your team needs to be productive within days, Creatio is a risky choice. Budget extra time and resources for training, or you risk low adoption across your sales teams.
9. 価格設定とコスト
料金プランを並べて比較してみましょう。
| プランレベル | パイプドライブ | クリエイティオCRM |
|---|---|---|
| エントリーレベル | 月額14ドル/ユーザー（ライトプラン） | 月額25ドル/ユーザー（成長プラン） |
| 中級クラス | 月額24ドル/ユーザー（成長型プラン） | 月額55ドル/ユーザー（エンタープライズプラン） |
| ハイティア | 月額49ドル/ユーザー（プレミアム） | 月額85ドル/ユーザー（無制限） |
| トップティア | 月額69ドル/ユーザー（アルティメットプラン） | — |
パイプドライブ: Pipedrive’s pricing starts at $14 per user per month, making it accessible for sales teams on a budget. The four-tier structure gives growing companies a clear upgrade path. Keep in mind that popular add-ons like LeadBooster and Smart Docs cost extra and can raise the total cost.
クリエイティオCRM: Creatio’s core platform costs $25 per user per month. Creatio charges an additional $15 for each product (Marketing, Sales, or Service) on top of the core platform cost. For large enterprises needing all modules, Creatio can become a major budget line — often with a $10,000 minimum annual commitment.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 迅速で手頃な価格のセットアップ | パイプドライブ | 月額14ドル/ユーザーで、時間単位でのライブ利用が可能です。 |
| Complex business processes | クリエイティオCRM | Full no-code BPM engine |
| 営業＋マーケティング＋サービス | クリエイティオCRM | オールインワンのコンポーザブルスイート |
| 営業担当者にとって簡単なパイプライン | パイプドライブ | ドラッグ＆ドロップで操作可能、学習不要 |
| Predictive analytics & ML | クリエイティオCRM | Machine learning across full data |
| 限られた予算、少人数のチーム | パイプドライブ | Creatioよりもユーザー1人あたり月額11ドル安い。 |
💰 あなたの予算
Pipedrive’s pricing starts at $14 per user per month versus Creatio’s $25 starting price. If you are a small or mid-sized sales team watching your software spend, Pipedrive gives you more value for less money.
🔌 あなたの技術スタック
Pipedrive’s 400+ integrations connect with most standard collaboration tools in minutes. Creatio is better if your stack includes enterprise platforms like SAP, Microsoft Dynamics, or custom ERP systems that need deeper API access.
📝 販売プロセス
If your team runs a straightforward sales process, Pipedrive handles it perfectly with minimal setup. Creatio is the better fit if your sales process involves complex approval chains, multi-team handoffs, or back-office business processes.
🎓 あなたの経験レベル
Pipedrive is designed so any sales rep can use it from day one without training. Creatio assumes a higher level of technical comfort, so the learning curve is steeper for non-technical users.
🆓 無料トライアルとデモ
Pipedrive offers a clear 14-day free trial with no credit card required. Creatio requires contacting the vendor for trial access. Try Pipedrive first to see if it fits your sales teams before exploring Creatio.
🛟 サポートオプション
Pipedrive offers 24/7 chat and email support on most plans. Creatio provides dedicated support, but premium tiers may cost extra and are typically bundled into enterprise contracts. For quick help, Pipedrive is more accessible.
切り替えガイド
Already using one of these CRM platforms? Here’s what to expect if you switch.
🔄 PipedriveからCreatio CRMに切り替えますか？
✅ 得られるもの：
- A full no-code BPM engine for complex multi-department business processes
- Native marketing automation and customer support modules in one platform
- Predictive analytics and machine learning for advanced lead scoring
❌ 失うもの：
- Pipedrive’s simple drag-and-drop sales funnel experience
- 営業電話不要の14日間無料トライアル
- 低価格のエントリーレベル料金は、ユーザー1人あたり月額14ドルから。
📋切り替え方法：
- Export your Pipedrive deals, contacts, and customer data as CSV files
- Request a Creatio trial and work with their team to map your sales funnel stages
- Import your customer information using Creatio’s tools and configure workflows in Studio
🔄 Creatio CRMからPipedriveに切り替えますか？
✅ 得られるもの：
- A clean, visual sales funnel your reps will actually enjoy using
- IT担当者やコンサルタントは不要で、すぐにセットアップできます。
- Lower monthly pricing starting at $14 per user per month
❌ 失うもの：
- Creatio’s deep no-code engine for complex business processes
- Native customer support and help desk capabilities
- Advanced predictive analytics and cross-department reporting
📋切り替え方法：
- Creatioから連絡先、見込み客、取引履歴をCSVまたはExcelファイルとしてエクスポートします。
- Sign up for the Pipedrive free trial and use the import wizard for your customer information
- Recreate your pipeline stages and set up sales automation in Pipedrive’s workflow builder
What Our Review Didn’t Cover
This feature comparison focused on small-to-mid-sized sales teams and core CRM use cases. We did not test enterprise-only features like Creatio’s full back-office BPM modules or Pipedrive’s premium support tiers. Our review is based on 早い-2026 versions of both platforms. If you manage 100+ users or run highly regulated industries, your priorities may differ from what we’ve described here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | パイプドライブ |
| 🚀 セットアップが簡単 | パイプドライブ |
| 🎯 パイプライン管理 | パイプドライブ |
| 🤖 販売自動化 | クリエイティオCRM |
| 🧠 AI & Predictive Analytics | クリエイティオCRM |
| 📧 Marketing Automation | クリエイティオCRM |
| 👶 使いやすさ | パイプドライブ |
| 🔌 連携機能 | パイプドライブ |
| 🏆総合優勝 | パイプドライブ |
🏆 優勝：PIPEDRIVE
Pipedriveは8部門中5部門で受賞した。
最適な用途: 中小規模の営業チーム、迅速なオンボーディング、予算重視の企業
PipedriveとCreatio CRMは、全く異なる顧客層を対象としている。
Pipedrive is built for sales teams that want to start selling fast and close more deals.
It is clean, affordable, and packed with the key features sales reps actually use every day.
Creatio CRM is built for large enterprises that need to automate complex business processes across many teams.
強力ではあるが、稼働させるにはより多くの時間、費用、そして技術リソースが必要となる。
Creatio is excellent for large enterprises with dedicated CRM teams and complex workflow needs.
However, if you need a reliable, easy-to-use CRM platform your sales teams will actually adopt, Pipedrive is the better choice.
さあ、もっと契約を成立させよう！
Pipedriveの比較をもっと見る
Here’s how Pipedrive stacks up against other competitors in the CRM software market:
Pipedriveが勝利した点： Affordability, sales funnel focus, less overwhelming for small sales teams
HubSpotが優れている点： Free version of CRM, marketing hub depth, broader brand recognition
Pipedriveが勝利した点： Ease of use, lower pricing, faster onboarding for small to mid-sized businesses
セールスフォース 勝利したタイトル： Scale for large enterprises, customization depth, AppExchange app library
Pipedriveが勝利した点： Cleaner pipeline UI, lower entry pricing, broader app integrations
キープの勝利条件： Deeper marketing automation, native invoicing, very 中小企業 集中
Pipedriveが勝利した点： Sales funnel management, deal tracking, ease of use for sales reps
アクティブキャンペーン 勝利したタイトル： Email automation depth, marketing segmentation, customer experience tools
Pipedriveが勝利した点： Sales pipeline management, deal tracking, follow up emails for アウトリーチ
ゼンデスク 勝利したタイトル： 顧客サポートチケット、ヘルプデスク機能、サービス優先のワークフロー
Creatio CRMの比較
Here’s how Creatio CRM stacks up against other CRM platforms:
Creatio CRMが優れている点： ノーコードによるカスタマイズ、より迅速なワークフロー設計、同等のティアでの低コスト
Salesforceが優れている点： グローバル規模、AppExchangeアプリライブラリ、企業ブランドへの信頼
Creatio CRMが優れている点： No-code BPM tools, composable pricing, deeper back-office sales automation
HubSpotが優れている点： Free CRM tier, marketing hub depth, ease of use for beginners
Creatio CRMが優れている点： エンタープライズBPMの高度な機能、ノーコードプロセス設計、複数部門の自動化
GoHighLevelが優れている点： Agency-focused tools, white-label capabilities, lower cost for small agencies
Creatio CRMが優れている点： BPM automation, predictive analytics, full CRM suite depth
月曜日のCRMの勝利点： Visual customization, project-CRM hybrid, user-friendly interface for small teams
Creatio CRMが優れている点： BPM engine depth, predictive analytics, composable architecture for growth
Insightlyが勝利した点： Easier onboarding, built-in project management features, mid-market pricing
よくある質問
Pipedriveよりも優れたCRMはどれですか？
For complex business processes, Creatio CRM, Salesforce, or HubSpot may offer more depth. However, for most small and mid-sized sales teams, Pipedrive is the strongest CRM platform overall.
PipedriveはZendeskと連携できますか？
Yes. Pipedrive integrates with Zendesk through its marketplace. The integration syncs support tickets with deals and customer data, so sales and support teams share the same customer information.
PipedriveはCRMとして使用できますか？
Yes. Pipedrive is a fully capable CRM software with contact management, pipeline management, email tools, and reporting. It does not include a native help desk module but covers core CRM tasks.
Pipedriveは何で知られていますか？
Pipedrive is known for its intuitive sales funnel, fast onboarding, and sales-first design. Over 100,000 companies trust it because the CRM software is easy to adopt and immediately useful.
Creatio CRMは何のために使用されるのですか？
Creatio CRM is used to automate marketing, sales, and customer support business processes. It is best for large enterprises that need a no-code platform to design their own workflows.
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