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Sprinklr vs Later 2026:誰も見せない正直な比較

執筆者 | Last updated May 4, 2026

勝者
スプリンクラー
4.4
  • Unified CXM for Enterprises
  • AI-Powered with Sprinklr Copilot
  • 30以上のソーシャルチャネルに対応
  • Omnichannel Customer Service
  • Real-Time Analytics & Insights
  • Business-Level Security
  • 有料プランは月額249ドルから
準優勝
後で
4.1
  • ビジュアルコンテンツカレンダー
  • Media Library with Notes
  • ユニークなハッシュタグの提案
  • Linkin.bioランディングページ
  • 外出先でも使えるモバイルアプリ
  • 無料プランあり
  • 有料プランは月額16.67ドルから

⚡ Quick Verdict:

  • 価格: Sprinklr starts at $249/month vs Later at $16.67/month
  • 最適な用途: Sprinklr for global brands and enterprise customer experience management, Later for creators and small teams focused on visual content scheduling
  • 主な違い: Sprinklr offers a unified platform covering social, service, insights, and marketing. Later focuses on scheduling posts across social media platforms with a visual planner.
  • Our pick: Sprinklr for enterprises needing full customer experience management. Later for budget-conscious creators who want simple social media scheduling.
SprinklrとLaterの比較

Enterprise social media teams face a choice that defines their entire workflow.

Do you need a unified customer experience management platform or a simple social media scheduler?

Sprinklr and Later both help you manage social media posts.

But they serve completely different audiences with different budgets.

This comparison breaks down features, pricing, and use cases to help you decide.

概要

This Sprinklr vs Later comparison covers pricing, features, and target audiences for both tools.

We reviewed published specs, documentation, and user feedback from review sites.

Our writers also spent hands-on time with each platform.

By the end, you’ll know which tool fits your social media management needs.

Sprinklr とは何ですか?

Sprinklrは、大企業向けのAIネイティブな統合型顧客体験管理プラットフォームです。

同社は2009年にテクノロジー企業の幹部であるラギー・トーマスによって設立された。

The company went public on the New York Stock Exchange in June 2021 under the symbol CXM.

Sprinklrは、マイクロソフト、P&G、サムスンなど、1,400社以上の企業と提携しています。

The platform is organized into four AI-powered suites: Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing.

スプリンクラー

Sprinklr helps global brands deliver human experiences across 30+ social channels. The unified CXM platform combines social publishing, customer care, insights, and marketing in one place.

スプリンクラーの価格

Sprinklr offers enterprise-level pricing with three main tiers.

プラン価格最適な用途
ソーシャルメディア管理ソリューション月額249ドルソーシャルパブリッシングに特化したチーム
SMMと顧客サービスソリューション月額299ドルソーシャルケアとカスタマーケアを必要とするチーム
カスタムソーシャルメディア管理ソリューションカスタム価格設定特定のニーズを持つ大企業

Pricing verified May 2026.

Sprinklrの価格

無料トライアル: Contact sales for a demo. No self-serve trial available.

返金保証: Enterprise contracts are typically annual. Check your specific agreement for terms.

📌 注記: Sprinklr’s pricing reflects its enterprise focus. The platform replaces multiple separate tools, which can reduce total software spend for large organizations.

⚠️ 警告: Sprinklr’s platform is often described as having a steep learning curve. Budget time for onboarding and training.

Sprinklrの主なメリット

Here’s what makes Sprinklr worth considering for enterprise teams:

  • 統合型CXMプラットフォーム: Sprinklr eliminates data silos by combining social, service, insights, and marketing. You get a 360-degree view of every customer interaction.
  • 30以上のチャンネルをサポート: Manage interactions across major social networks, messaging apps, review sites, and niche forums from one dashboard.
  • AI搭載 オートメーション: Sprinklr’s AI triages messages with 95% accuracy. The Sprinklr Copilot provides instant dashboard summaries and anomaly flagging.
  • オムニチャネルカスタマーサービス: Sprinklr Service unifies , chat, email, and social support. Customers maintain context across channels.
  • リアルタイム危機検知: Social listening identifies potential crises before they escalate. Sprinklr analyzes 100% of customer interactions for sentiment.
  • Business-Level Security: Sprinklr provides governance tools suitable for Fortune 500 companies with strict compliance requirements.
Sprinklrホームページ

What Our Team Noticed

私たちの 作家 signed up for Sprinklr and spent several days exploring the platform. Here’s what stood out:

Sprinklrの個人的な体験

スプリンクラーのメリットとデメリット

✅ メリット
  • Unified platform replaces multiple separate tools
  • Advanced AI automates routine tasks and flags anomalies
  • Supports 30+ modern channels including niche forums
  • Business-level security and compliance tools
❌ デメリット
  • Steep learning curve requires significant onboarding time
  • Enterprise pricing not suitable for small businesses
  • Complex platform may be overkill for simple social scheduling

Later とは何ですか?

Later is a social media management app designed for creators and small businesses.

It started as an Instagram scheduler and has expanded to support multiple platforms.

You can schedule posts to Instagram, TikTok, Twitter, Facebook, LinkedIn, and Pinterest.

The platform is particularly favored by influencers who focus on visual content.

Later’s visual planner lets you drag and drop posts onto your content calendar.

ソーシャルメディア管理レビュー(2025年):それだけの価値はあるのか?

後で

Later helps creators schedule social media posts with a visual content calendar. Upload media, drag and drop posts, and automatically publish to Instagram, TikTok, and more.

後日価格設定

Later offers affordable pricing for creators and small teams.

プラン価格最適な用途
スターター月額16.67ドル個人クリエイターが活動を始める
成長月額33.33ドルGrowing creators needing more accounts
高度な月額73.33ドルTeams and agencies managing multiple brands

Pricing verified May 2026.

後日価格設定

無料トライアル: Later offers a 14-day free trial for paid plans. A free plan with limited features is also available.

返金保証: G2 reviews indicate some users found refund requests for annual subscriptions difficult to process.

📌 注記: Later’s pricing is significantly lower than enterprise tools. The free plan lets you test basic Instagram analytics before upgrading.

⚠️ 警告: G2 reviews mention that Later’s integration with Facebook for Instagram scheduling can be cumbersome. Some users also report billing and cancellation issues.

後々の主なメリット

Here’s what makes Later worth considering for creators:

  • ビジュアルコンテンツカレンダー: Drag and drop posts onto time slots with Quick Schedule. See exactly how your Instagram feed will look before publishing.
  • メディアライブラリ: Store graphic images in one place and add media notes. Upload media once and reuse across multiple platforms.
  • ハッシュタグの提案: Later provides unique hashtag suggestions tailored to increase engagement on your posts.
  • Linkin.bio: Create a link in bio page to drive Instagram and TikTok followers to your website or products.
  • モバイルアプリ: The Later mobile app lets you create and schedule posts on the go when inspiration strikes.
  • マルチプラットフォームサポート: Schedule content to Instagram, TikTok, Twitter, Facebook, LinkedIn, and Pinterest from one dashboard.
後期とは

What Our Team Noticed

Our writer signed up for Later and spent several days testing the scheduling features. Here’s what stood out:

後での個人的な経験

後々のメリットとデメリット

✅ メリット
  • Visual planner shows your Instagram feed before publishing
  • 月額16.67ドルからのお手頃価格
  • Free plan available for basic scheduling needs
  • Mobile app lets you schedule posts anywhere
❌ デメリット
  • Limited collaboration features for larger teams
  • Facebook integration for Instagram can be cumbersome
  • Customer service issues reported regarding billing

機能比較

Let’s compare how Sprinklr and Later stack up across key features.

We’ll look at 10 areas that matter most for social media management.

特徴スプリンクラー後で
開始価格月額249ドル月額16.67ドル
無料プラン
AI自動化✅ 上級者向け❌ 基本
ソーシャルチャネル30以上のチャンネル6つのプラットフォーム
顧客サービスツール✅ フルスイート
ビジュアルコンテンツカレンダー
ソーシャルリスニング✅リアルタイム
モバイルアプリ
チームコラボレーション✅ 企業限定
最適な用途エンタープライズチームクリエイターと中小企業

1. ソーシャルメディアへの投稿

スプリンクラー: Sprinklr Social provides publishing tools for 30+ digital channels. You can schedule content across social networks, messaging apps, and review sites from one unified platform. The AI helps identify the best posting times for maximum engagement.

Sprinklrのコンテンツ管理

後で: Later focuses on visual content scheduling for 6 social platforms. The visual planner lets you drag and drop posts onto your calendar. You can schedule Instagram stories, feed posts, and reels with the Quick Schedule feature.

後でスケジュールして公開する

2. AIと自動化

スプリンクラー: Sprinklr’s advanced AI triages messages with 95% accuracy. The Sprinklr Copilot is a conversational AI that provides instant dashboard summaries and flags anomalies. AI-driven agents handle routine tasks and FAQs to reduce agent workload.

Sprinklr AI搭載エージェントアシスト

後で: Later offers an AI caption writer to help create social media posts. You also get scheduling suggestions and hashtag suggestions to increase engagement. The automation is focused on saving time during the posting process rather than customer service.

3. Customer Service Integration

スプリンクラー: Sprinklr Service acts as a Contact Center as a Service that unifies voice, chat, email, and social support. Customers maintain context across channels. The platform enables enterprises to engage with customers earlier and serve them across modern channels.

Sprinklr 統合エージェントコンソール

後で: Later is a social media management tool, not a customer service platform. It does not include ticketing, live chat, or omnichannel support features. For customer care, you would need a separate tool.

⚠️ 警告: If customer experience management is your priority, Later won’t meet your needs. It’s designed for scheduling content, not managing customer interactions.

4. Social Listening and Research

スプリンクラー: Sprinklr Insights analyzes real-time data from social media and the web. The platform monitors 100% of customer interactions to detect sentiment and identify crises as they happen. Modern Research helps brands interpret customer data at scale.

後で: Later provides basic Instagram analytics and post performance insights. You can track follower growth and see which posts get the most engagement. However, it lacks the real-time social listening found in enterprise tools.

5. コンテンツ管理

スプリンクラー: Sprinklr Marketing orchestrates global marketing campaigns and manages digital assets. The platform provides content management tools integrated with the unified CXM system. Teams can collaborate on content creation and approval workflows.

Sprinklrのコンテンツ管理

後で: Later’s media library lets you store graphic images and add media notes. You can upload media once and schedule it across multiple platforms. The visual content calendar helps you plan video content ahead of time.

後期のコンテンツ作成ツール

6. 分析とレポート

スプリンクラー: Sprinklr provides detailed 報告 and analytics tools to measure performance and track KPIs. You get real-time insights, sentiment analysis, and competitive benchmarking across all channels. The unified platform consolidates data from all customer touchpoints.

後で: Later’s analytics features provide insights into post-performance and audience engagement. You can see which posts perform best and track follower growth over time. Analytics are available for Instagram, Twitter, Pinterest, and TikTok.

後続のデータとベンチマーク

7. チームコラボレーション

スプリンクラー: Sprinklr helps un-silo teams by providing a unified platform for marketing, customer service, sales, and research. The business-level governance includes strong security and compliance tools suitable for large organizations with multiple teams.

後で: Later lacks strong collaboration features, which can make it less suitable for social media teams. The Advanced plan supports multiple users, but G2 reviews note that team workflows are limited compared to enterprise alternatives like ルームリー.

8. モバイル体験

スプリンクラー: Sprinklr has a mobile app for managing customer interactions on the go. The app supports the core service and social features. Enterprise users can access the unified platform from mobile デバイス.

後で: The Later mobile app is a standout feature. You can create, schedule, and post content when inspiration strikes. The app is available on both iOS and アンドロイド, making it easy to manage social accounts from anywhere.

9. 統合

スプリンクラー: Sprinklr integrates advertising management for 10+ social channels. The platform includes a “Kill Switch” to automatically pause low-impact ads. You also get integrations with enterprise tools like Microsoft for complete workflow coverage.

後で: Later connects to Instagram, TikTok, Twitter, Facebook, LinkedIn, and Pinterest. The Linkin.bio feature creates landing pages that drive traffic from your social profiles. Cross posting helps you share content across multiple platforms efficiently.

10. 価格と価値

プランスプリンクラー後で
エントリーレベル月額249ドル月額16.67ドル
中級クラス月額299ドル月額33.33ドル
トップティアカスタム価格設定月額73.33ドル

スプリンクラー: Sprinklr’s enterprise pricing reflects its position as a unified CXM platform. The cost is justified when replacing multiple separate tools for social, service, and marketing. Global brands like Microsoft and Samsung find value in the unified approach.

後で: Later is significantly more affordable than enterprise tools. The free plan lets you test basic features before committing. For creators and small businesses, Later provides good value for simple social media scheduling needs.

さまざまなシナリオ

必要な場合は選ぶなぜ
エンタープライズ顧客体験スプリンクラー30以上のチャネルにわたる統合CXM
予算に優しいスケジュール後でPlans start at $16.67/month
AIを活用した自動化スプリンクラーメッセージトリアージの精度は95%
ビジュアルコンテンツプランニング後でDrag-and-drop calendar
顧客サービスツールスプリンクラー完全なオムニチャネルサポート
Instagram-focused scheduling後でBuilt for visual creators

💰 あなたの予算

Later starts at $16.67/month, while Sprinklr starts at $249/month. If budget is your primary concern, Later is the clear choice for small teams and individual creators.

🔌 あなたの技術スタック

Sprinklr integrates with enterprise tools like Microsoft and replaces multiple separate tools. Later works well with simple workflows and connects to 6 social platforms for cross posting.

📝 あなたのコンテンツスタイル

Later excels at visual content with its drag-and-drop calendar and Instagram feed preview. Sprinklr handles all content types across 30+ channels including messaging apps and review sites.

🎓 あなたの経験レベル

Later is user friendly for beginners who want to schedule posts quickly. Sprinklr has a steep learning curve and requires significant onboarding time for enterprise teams.

🆓 無料トライアルとデモ

Later offers a free plan and 14-day free trial for paid tiers. Sprinklr requires contacting sales for a demo. Test Later’s free version before upgrading if you want to try before buying.

🛟 サポートオプション

Sprinklr provides dedicated support for large organizations. G2 reviews indicate Later’s customer service has mixed feedback, particularly regarding billing and cancellation issues.

切り替えガイド

既にこれらのツールのいずれかをご利用ですか?切り替える場合、どのような変更が予想されますか?

🔄 SprinklrからLaterに切り替えますか?

✅ 得られるもの:

  • Lower monthly costs starting at $16.67 vs $249
  • Simpler interface with visual drag-and-drop calendar
  • Free plan available for basic scheduling needs

❌ 失うもの:

  • Unified customer experience management across 30+ channels
  • Advanced AI automation and Sprinklr Copilot
  • Omnichannel customer service and support tools

📋切​​り替え方法:

  1. Export your content calendar and media assets from Sprinklr
  2. Create a Later account and start with the free plan or trial
  3. Upload media to Later’s library and reconnect social accounts
🔄 LaterからSprinklrに切り替えますか?

✅ 得られるもの:

  • Unified CXM platform for social, service, insights, and marketing
  • AIを活用した自動化により、メッセージのトリアージ精度は95%に達する。
  • Business-level security and compliance tools

❌ 失うもの:

  • Low-cost entry point starting at $16.67/month
  • Simple visual planner with drag-and-drop scheduling
  • Free plan for basic social media scheduling

📋切​​り替え方法:

  1. デモと価格見積もりについては、Sprinklrの営業担当者にお問い合わせください。
  2. Download your media library and scheduled posts from Later
  3. Sprinklrのオンボーディングチームと協力してアカウントを移行してください。

What Our Review Didn’t Cover

This comparison focused on core social media management and customer experience features. We didn’t test enterprise SSO integration, custom API implementations, or white-label setups. Our observations are based on May 2026 versions of both platforms. If you’re managing 100+ users or need custom compliance configurations, your experience may differ.

最終評決

カテゴリ勝者
💰価格後で
🚀 AI & Automationスプリンクラー
📱 Social Publishingスプリンクラー
🎯 Customer Serviceスプリンクラー
👶 使いやすさ後で
🔌 チャンネルカバレッジスプリンクラー
🏆総合優勝スプリンクラー

🏆 優勝:Sprinklr

Sprinklr wins 4 out of 6 categories.

最適な用途: Global brands, enterprise teams, organizations needing unified customer experience management

SprinklrとLaterは、全く異なる市場を対象としている。

Sprinklr is a leading enterprise software company for unified customer experience management. It helps global brands like Microsoft and Samsung manage customer facing functions across 30+ channels. The platform combines social publishing, customer care, insights, and marketing in one unified CXM solution.

Later is a social media management app built for creators and small businesses. It excels at visual content scheduling with a drag-and-drop calendar. The platform offers a free plan and affordable pricing starting at $16.67/month.

If you’re an enterprise team that needs to create great customer experiences at scale, Sprinklr is the better choice. It delivers human experiences to every customer across modern channels while keeping customers happier.

If you’re a creator who wants to schedule posts and save time, Later gets the job done at a fraction of the cost.

Sprinklrの比較をもっと見る

Here’s how Sprinklr stacks up against other enterprise competitors:

Sprinklr vs Sprout Social

Sprinklrが勝利した点: 30+ channel coverage, unified CXM platform, advanced AI automation

スプラウトソーシャルが勝利した点: More accessible pricing for mid-market teams, simpler onboarding process, stronger 中小企業 集中

Sprinklr vs フーツーイト

Sprinklrが勝利した点: Unified customer service integration, real-time crisis detection, Fortune 500 governance tools

Hootsuiteが優れている点: Lower cost entry point, more flexible plans for small teams, broader brand awareness

Sprinklr vs Buffer

Sprinklrが勝利した点: Omnichannel customer care, advanced AI with Sprinklr Copilot, enterprise compliance features

Bufferが優れている点: Affordable pricing for creators, simpler interface, faster setup time

Sprinklr vs アゴラパルス

Sprinklrが勝利した点: Unified platform replacing separate tools, social listening at scale, contact center integration

Agorapulseが勝利した点: Mid-market pricing, inbox management simplicity, report customization

後ほど比較したもの

Here’s how Later stacks up against other scheduling tools:

Later vs Buffer

その後の勝利: Visual content calendar, Instagram feed preview, Linkin.bio landing pages

Bufferが優れている点: Simpler interface, better browser extension, more affordable entry pricing

Later 対 Hootsuite

その後の勝利: Lower pricing for creators, visual planner for Instagram, drag-and-drop simplicity

Hootsuiteが優れている点: Social listening tools, customer engagement features, broader channel support

レイター vs ルームリー

その後の勝利: Instagram-focused features, Linkin.bio pages, media library with notes

Loomlyが勝利した点: Superior team collaboration, approval workflows, content idea suggestions

後 vs メトリクール

その後の勝利: Visual drag-and-drop calendar, Instagram Stories scheduling, hashtag suggestions

Metricoolが優れている点: Built-in analytics dashboard, competitor analysis, ad management features

よくある質問

Sprinklr は具体的に何をするのでしょうか?

Sprinklr is a unified customer experience management platform. It helps enterprises manage social media marketing, customer service, insights, and advertising from one place. The platform supports 30+ social channels and uses AI to automate routine tasks.

Is Later a good social media scheduling tool?

Later social media scheduler works well for creators and small businesses focused on visual content. The visual planner helps you see Instagram posts before publishing. It’s affordable and user friendly for basic scheduling needs with built-in social media analytics.

Is Sprinklr worth the price for enterprise teams?

Sprinklr can be worth it if you’re replacing multiple separate tools. The unified platform combines social, service, and marketing tools. Global brands like Microsoft use it to manage customer facing functions at scale.

Laterには無料プランがありますか?

Yes, Later offers a free plan with limited features. You can test basic Instagram analytics and scheduling before upgrading. The free version lets you schedule posts to one social account.

Which social media scheduler is best for small businesses?

Later is better for small businesses due to its affordable pricing and simple interface. It starts at $16.67/month versus Sprinklr’s $249/month. The visual calendar and mobile app make it easy to schedule content without training.

ファヒム・ジョハーダー、創設者

ファヒム・ジョハーダー、創設者

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