
Are you struggling to keep all your IT systems running smoothly?
Managing networks, patching software, and dealing with support tickets can feel like a constant headache.
It is tough to find a single, powerful tool that handles it all.
Many IT professionals are looking for an easier way.
We dive deep into Pulseway in this 2025 review.
Is it the complete IT management solution your team needs?

Ready to ditch the IT chaos? Users report that Pulseway’s automation and mobile capabilities enable them to resolve critical issues more quickly and manage systems from anywhere.
What is Pulseway?
Pulseway is an all-in-one platform for your IT team.
It helps you manage all your computers, servers, and network devices from a single, central location.
Think of it as a comprehensive toolkit for maintaining smooth IT operations.
It is a great solution for 中小企業.
Pulseway enables remote monitoring of your entire system.
You receive real-time monitoring and alerts about any issues that may arise.
This means you can fix issues fast, often before anyone else even knows about them.
The main features are easily visible from a clean web dashboard or interface.
Key things you can do with Pulseway’s feature set:
- Remote control: Take over a computer from anywhere to fix it, just as if you were sitting right in front of it.
- Patch management: This tool automatically keeps your operating systems and software up to date. It helps improve your security policies.
- Network monitoring: It checks the health of your network devices using methods such as Simple Network Management Protocol (SNMP).
- Mobile App: A significant advantage is the robust mobile app. You can check the real-time status and manage things from your phone.
- Application Monitoring: It also monitors key applications, such as Microsoft Exchange and others.
It aims to have a low learning curve. Plus, advanced users can customize it using the REST API.
Pulseway helps you automate tasks.
This allows your IT team to focus on more significant, important work.

Who Created Pulseway?
Marius Mihalec created Pulseway. He founded the company in Dublin, Ireland, in 2011.
The first name for the product was Mobile PC Monitor.
Mr. Mihalec had a simple idea. He felt that IT staff should not have to stay tied to their desks to manage systems.
His primary vision was to create a modern, user-friendly, cloud-hosted tool.
It had to let users monitor and manage their entire network from a mobile app.
This focus on working from anywhere remains a key aspect of Pulseway today.
The company aims to transform every IT administrator into an “IT hero.”
Top Benefits of Pulseway
- Boost Productivity and Performance: Pulseway provides real-time alerts about your assets. The ability to quickly identify and resolve issues keeps your systems running smoothly. This boosts overall productivity for all your customers and departments.
- Complete Remote Access and Control: You can connect to any device, like workstations or servers, from anywhere. This means full remote access to fix services and processes on Windows and Android devices, regardless of your location.
- Unified IT Environment: It consolidates many years of features into a single, comprehensive platform. This unified approach means you can scan, manage, and configure all your endpoints from a single desktop or mobile view.
- Powerful Integrated Functionality: The software features highly integrated functionality. It offers strong functionality for managing applications like Office and virtualization tools like Hyper-V. This makes IT maintenance less of a hassle.
- Secure and Cost-Effective: Pulseway is designed to be a safe and cost-effective solution. Its clear pricing makes it a smart investment for your IT environment. The tools give you immense power for managing your network.
- Easy to Implement: It is simple to implement. The quick setup enables you to start managing your IT within hours, not days.

Best Features of Pulseway
Pulseway is packed with tools that 作る managing your entire IT setup simple.
It simplifies complex tasks, such as updating software and checking network health, and brings them into one easy-to-use place.
These features truly give you a new level of control, especially when you are away from your main computer.
Here are the top features that really matter for a modern IT team.
1. RMM Software
RMM stands for Remote Monitoring and Management.
This is the heart of Pulseway.
It provides your team with real-time visibility into all your endpoints.
These are your servers, desktops, and mobile devices.
You can view their performance, services running, and the amount of CPU or disk space they are using.
This instant visibility allows you to spot and fix problems the moment they occur.
This is key to reducing system downtime.

2. Patch Management
Keeping all your software up to date is vital for security.
Pulseway’s Patch Management automates this crucial job.
It handles updates for both the operating system (such as Windows and macOS) and hundreds of third-party apps.
You can set rules to scan for missing updates and schedule installations automatically after hours.
This prevents security risks and ensures compliance without requiring manual intervention.

3. Backup Software
Data loss is a serious threat; therefore, having a solid backup plan is essential. Pulseway offers integrated Backup Software.
This solution enables you to easily set up and monitor backup jobs for your critical files and systems directly from the same dashboard.
This built-in function makes sure your data is safe and allows for fast recovery in case of an issue.

4. Ransomware Protection
Modern threats, such as ransomware, require a smart defense.
Pulseway includes Ransomware Protection to guard your endpoints.
It uses special analysis to detect and block ransomware activity in real-time.
If a threat is found, the system can automatically isolate the infected device.
This stops the malware from spreading across your network and encrypting all your important files.

5. Network Monitoring
Your network devices are the backbone of your operations.
Pulseway’s Network Monitoring enables you to check the health of devices such as routers, switches, and firewalls.
It utilizes protocols such as SNMP to gather data.
This provides a comprehensive map of your network. You get alerts if a device is struggling or goes offline.
This proactive approach helps avoid big network failures.

6. Remote Access
The ability to remotely access a computer is essential for fast support.
Remote Access in Pulseway is secure and fast, whether you use the web app or the mobile app.
You can take full control of a user’s desktop to troubleshoot, transfer files, or run command-line tools.
This remote control feature saves travel time and resolves user issues faster than ever before.

7. NOC Services
For IT teams that require additional support, Pulseway offers NOC Services (Network Operations Center).
This is a 24/7/365 monitoring service staffed by Pulseway experts.
They monitor your network and respond to critical alerts on your behalf.
Utilizing a NOC enables you to scale your IT support without hiring additional personnel.
It ensures you never miss a critical alert, even late at night.

価格
| Plan Component | (3 years) Price | Key Features |
| Starter | $27 | 3rd Party Patching, Ransomware Detection |

長所と短所
To determine if a tool is right for you, consider both its benefits and drawbacks.
Understanding the trade-offs helps you select a solution that truly aligns with your business needs.
長所
短所
Pulseway Alternatives
While Pulseway offers a strong set of features, especially with its mobile app, you may find that another solution better suits your IT needs or pricing model.
Here are some of the top competitors in the Remote Monitoring and Management (RMM) space.
- Atera: This all-in-one platform combines RMM, Professional Services Automation (PSA), and Helpdesk in one tool. Atera employs a pay-per-technician pricing model (unlimited endpoints/devices), which can be significantly more cost-effective for managing a large number of endpoints with a small IT team.
- NinjaOne: Known for its highly user-friendly interface and fast, reliable platform. NinjaOne (formerly NinjaRMM) offers a comprehensive RMM, patch management, and backup solution.
- ConnectWise RMM (formerly Automate): ConnectWise is a major name in the industry. Its RMM tool is part of a much larger ecosystem that includes powerful PSA, cybersecurity, and business management tools. It is often chosen by larger, established MSPs and enterprises that need a complex, highly customizable solution that integrates deeply with a broader software suite.
- Kaseya VSA: A long-time leader in the RMM market, Kaseya VSA offers a robust platform for managing endpoints and network devices. It is especially strong in areas like policy management and security.
- Syncro: This option is popular with smaller, growing MSPs because it provides a combined RMM and PSA solution at a very competitive price.
Personal Experience with Pulseway
Our team started using Pulseway because we were tired of being tied to our desks.
Before Pulseway, late-night system crashes meant rushing back to the Office or struggling with slow VPNs.
We needed a truly mobile-first tool that and let us handle critical issues from anywhere, instantly.
The change was dramatic. We were able to cut down our average response time to critical issues by almost 50%.
This proactive approach kept our users happy because problems were solved before they knew anything was wrong.
Pulseway helped us move from being a “firefighting” IT team to a proactive one.
Here is how Pulseway changed our day-to-day work:
- Real-Time Mobile Alerts: We got instant notifications on our phones for things like low disk space or stopped services. We no longer had to wait until we were at a computer to discover an issue.
- Remote Control from Anywhere: The built-in remote access feature enabled us to access any desktop or server from anywhere securely. This saved us countless hours of driving and eliminated the struggle of teaching users how to install temporary support software.
- Automated Patch Management: We establish computerized policies to manage all OS and third-party updates outside of business hours. This increased our security without interrupting the end-users during their workday.
- Easy System Diagnostics: From the mobile app, we could check CPU usage, memory, and running processes on any device. This instant, clear data made troubleshooting much faster.
Final Verdict
Pulseway is a strong choice for managing your IT systems in 2025.
It offers a great mix of remote monitoring, patch management, and fast remote access.
The biggest benefit is the excellent mobile app, which lets you manage and fix things from anywhere.
While the price can climb with many endpoints, the core features and real-time alerts are hard to beat.
If your team needs the power of mobility and wants to transition to a proactive IT model, Pulseway is a worthwhile investment.
よくある質問
Is Pulseway a good fit for my small business?
Yes, Pulseway is a great fit for many small businesses and Managed Service Providers (MSPs). Its flexible, pay-as-you-go pricing means you only pay for the devices you manage. The strong, easy-to-use mobile app is a huge benefit for small IT teams. It enables you tooperatee systems and resolve critical issues instantly, without requiring a large staff or complex setup.
What is the biggest advantage of using the Pulseway mobile app?
The biggest advantage is the real-time management capability it offers. The mobile apempowerses yor to monitor all your endpoints, receive real-time alerts, and execute fixes—such as restarting services or running scriptdirectlyht from your phone. This mobility ensures you can maintain high system uptime and offer fast support even when away from your desktop.
How does Pulseway handle security and patching?
Pulseway manages security through its integrated Patch Management and Ransomware Protection. The system automatically scans for and deploys updates for operating systems and third-party applications, which is vital for maintaining a secure environment. The ransomware feature provides an additional layer of defense by automatically detecting and isolating threats.
Does Pulseway offer a Professional Services Automation (PSA) tool?
While Pulseway is primarily an RMM tool, it does offer an integrated PSA solution as an add-on. This feature includes tools for invoicing, time tracking, ticket management, and client contracts. This combination allows IT professionals and MSPs to manage their technical operations and business workflow from a single, unified platform.
What is the main difference between Pulseway and Atera?
The primary difference often stems from their pricing models. Pulseway charges per endpoint (device), which can be costly for high device counts. Atera, in contrast, charges per technician with unlimited endpoints. Atera also heavily promotes its built-in AI features, such as IT Autopilot and AI Copilot, while Pulseway emphasizes its superior mobile application.













