⚡ 簡単な評価:
- 価格: ClickUp starts at $7 per user per month. SugarCRM starts at $59 per user per month with a ten user minimum.
- 最適な用途: ClickUp suits project management and task management for smaller teams. SugarCRM suits sales, marketing and service teams in manufacturing and distribution.
- 主な違い： ClickUp is a project management platform. SugarCRM is a CRM platform built around customer records and revenue.
- 私たちのおすすめ： ClickUp for most readers, because the free plan and $7 entry price fit 中小企業 far better.
These two tools rarely end up on the same shortlist by accident.
One is CRM software. The other is project management software.
Yet both promise to run your whole 仕事 from a single platform.
That overlap is where the confusion starts.
This full comparison shows where each one actually earns its price.
概要
This SugarCRM vs ClickUp comparison covers pricing, core features, and ease of use.
私たちは両ツールのドキュメント、価格ページ、ユーザーレビューを確認しました。
弊社のライター陣は、各プラットフォームを実際に操作して検証しました。
それらのメモは、以下の「チームが気づいたこと」のセクションに記載されています。
By the end, you will know which system fits your company.
ClickUpとは何ですか?
ClickUp is project management software for teams that plan and track work together.
It puts tasks, docs, calendars, and chat inside one workspace.
That setup cuts the tool switching most project management tools create.
You can assign tasks, set a due date, and view tasks six different ways.
A multi-level hierarchy runs from Workspaces down to Spaces, Folders, Lists, and Subtasks.
Here is a walkthrough of how the platform handles day-to-day work.
🏆 受賞者：ClickUp
A free forever plan with unlimited users. Paid tiers add Gantt charts, guest access, and time tracking.
ClickUpの価格設定
ClickUp offers one free tier and three paid plans. Here is what each one costs.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料 | $0 | ソロワーカーと無制限のユーザーによるテストタスク |
| 無制限 | 月額7ドル/ユーザー | Small businesses needing unlimited storage |
| 仕事 | 1ユーザーあたり月額12ドル | Marketing teams and multiple projects |
| 企業 | カスタム | Enterprise level plans with single sign on |
Pricing verified August 2026.
無料トライアル: Yes. ClickUp offers a 15-day free trial on its paid plans.
返金保証: A 30-day money-back guarantee applies to every paid plan.
📌 注記： The free forever plan caps custom fields at 100 uses. The Enterprise plan adds HIPAA compliance for regulated work.
⚠️ 警告： Upgrades apply to your entire workspace. Every team member moves to the paid plan together, so costs rise faster than expected.
ClickUpの主なメリット
Here is what makes ClickUp worth a look:
- One workspace for everything: Tasks, docs, calendars, and communication sit together. That removes the disparate tools most teams juggle.
- 柔軟な表示： List, Board, Calendar, Gantt, and Timeline layouts cover both basic workflows and advanced workflows.
- オートメーション without code: Over 100 pre-built automation templates handle repetitive steps. Custom rules cover the rest.
- Resource management built in: Native timers, time estimates, and workload views help you spot burnout 早い.
- Goal tracking: Measurable goals link directly to tasks. Your team sees how daily work rolls up to strategy.
- A wide tech stack fit: ClickUp includes over 1,000 integrations covering Slack, Google Drive, and Zoom.
- 学習リソース： ClickUp University, a knowledge base, and live training cover onboarding for new features.
私たちのチームが気づいたこと
私たちの 作家 built a real content calendar in ClickUp and ran it for several weeks. Here is what stood out from that hands-on time:
ClickUpのメリットとデメリット
✅ メリット
- The free forever plan allows an unlimited number of users
- Paid plans start at $7 per user per month
- Slack、Google Drive、Zoomなど1,000以上のサービスとの連携が可能
- Gantt charts, Kanban board, calendar, and list views in one place
- Built-in time tracking, timesheets, and workload views
❌ デメリット
- The interface is complex and overwhelming for new users
- Reporting tools are scattered across the platform and hard to find
- 電話サポートはなく、ライブチャットはAIチャットボットから始まります。
- Time tracking feels cumbersome and lacks true employee scheduling
SugarCRM とは何ですか?
SugarCRM is a CRM platform for sales, marketing and service work.
It gives you a 360-degree view of every customer across departments.
The suite breaks into three arms: Sugar Sell, Sugar Market, and Sugar Serve.
Sugar Sell handles セールスフォース automation, reports, and product performance tracking.
Sugar Market covers marketing automation, SEO, and ソーシャルメディア ツール。
Sugar Serveは、スマートルーティング、ケース追跡、および統合サポートコンソールを追加します。
Its 2026 strategy centers on guided selling that blends CRM and ERP データ.
This walkthrough shows how the modules fit together.
🥈 Runner Up: SugarCRM
Built for relationship-driven B2B sales. Strong customization, deep ERP links, and flexible hosting for specific business needs.
SugarCRMの価格
SugarCRM pricing runs on three paid tiers. There is no free version.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 標準 | 1ユーザーあたり月額59ドル | Core features and basic support |
| 高度な | 1ユーザーあたり月額85ドル | Sales performance and geo mapping |
| プレミア | 1ユーザーあたり月額135ドル | 強化されたサポートを備えたエンタープライズレベルのプラン |
Pricing verified August 2026.
無料トライアル: No. SugarCRM does not offer a free trial on most plans.
返金保証: None published. Contracts are usually billed annually through a sales rep.
📌 注記： Every tier carries a ten user minimum. Your real SugarCRM cost is ten seats, so the Standard plan starts near $590 per month.
⚠️ Pricing conflict: Some published sources list Sugar Professional at $52 per user and Sugar Enterprise at $65 per user, plus a separate Sugar Market plan near $1,000 per month for 10,000 contacts. Our table uses the verified figures above. Confirm current CRM prices with SugarCRM directly before you sign.
SugarCRMの主なメリット
Here is where this CRM software earns its keep:
- One customer record: Sales, marketing, and support share the same data. Silos between service teams disappear.
- SugarPredict AI: Domain-specific AI scores leads and suggests the next best action inside seller workflows.
- 詳細なカスタマイズ: You can customize SugarCRM with drag and drop workflows, custom fields, and layouts without code.
- Flexible hosting: Its open source CRM heritage lets you choose on-premises, private cloud, or public cloud.
- グローバル展開： Over 30 languages and multiple currencies support businesses expanding across borders.
- Lower total cost: Setup costs run about 42% below Salesforce, which cuts total cost of ownership by roughly 32%.
- Open integration: REST and SOAP API access connects legacy systems and removes data siloes.
私たちのチームが気づいたこと
Our writer set up a small pipeline in SugarCRM and worked through its configuration screens. Here is what stood out:
SugarCRMのメリットとデメリット
✅ メリット
- Modular design bends to unique industry processes without heavy coding
- Sales, marketing and service run on one connected customer record
- Choice of on-premises or cloud hosting avoids vendor lock-in
- Strong fit for manufacturing, wholesale, and distribution accounts
❌ デメリット
- Steep learning curve caused by the size of the feature set
- Deeper changes, like new business modules, still need software development
- Customer service tools trail ゼンデスク and Salesforce Service Cloud
- No free plan, no free trial, and a hard ten user minimum
機能比較
These platforms overlap more than their categories suggest. Both manage work, both track records, and both sell themselves as a single platform.
We compared ten areas that decide which system fits your business operations.
| 特徴 | クリックアップ | シュガーCRM |
|---|---|---|
| 開始価格 | 月額7ドル/ユーザー | 1ユーザーあたり月額59ドル |
| 無料プラン | ✅ | ❌ |
| 無料トライアル | ✅ 15日間 | ❌ |
| タスク管理 | ✅ | ❌ |
| Sales Pipeline & Leads | ❌ | ✅ |
| マーケティング オートメーション | ❌ | ✅ |
| 時間追跡 | ✅ | ❌ |
| AIアシスタント | ✅ ClickUp Brain | ✅ 砂糖予測 |
| セルフホスティングオプション | ❌ | ✅ |
| 最適な用途 | プロジェクト管理 | B2B sales and service |
1. Core Function: Task Management vs Sales Automation
クリックアップ: Work starts as a task. You assign tasks, set a due date, and nest subtasks under Lists and Folders. This hierarchy handles complex projects without extra plugins.
シュガーCRM: Work starts as a customer record. Sales automation moves leads through stages and logs every touch. Tasks exist, but they hang off accounts rather than projects.
2. Views, Kanban Board and Custom Workflows
クリックアップ: You get List, Board, Calendar, Gantt, and Timeline layouts on the same data. Gantt charts cover dependencies, and the Kanban board suits fast sprint work.
シュガーCRM: Views follow pipeline logic instead of project logic. Custom workflows and custom fields shape records around specific business rules, though the setup takes planning.
3. Time Tracking and Sales Performance
クリックアップ: Native timers and manual logging track billable hours against estimates. Timesheets roll up per team member, which helps agencies bill accurately.
シュガーCRM: There is no built-in timer. The platform measures sales performance and product performance through quotas, forecasts, and pipeline reporting instead.
⚠️ 警告： ClickUp time tracking is not as smooth as the marketing suggests, and it lacks true employee scheduling. Treat it as task timing, not workforce planning.
4. Automation and Drag and Drop Workflows
クリックアップ: Over 100 pre-built automation templates cover status changes, assignments, and reminders. Custom rules extend them, and both basic workflows and advanced workflows stay code-free.
シュガーCRM: Marketing automation and service automation run on drag and drop workflows. Nurture campaigns, case routing, and escalation rules all build from the same editor.
5. テンプレートとカスタマイズ
クリックアップ: Over 1,000 pre-built templates cover sprints, content calendars, and onboarding. You can save time by cloning a template instead of building an entire workspace by hand.
シュガーCRM: Customization goes deeper but costs more effort. You can customize SugarCRM through no-code configuration, then extend it with custom URLs and branded assets for specific business needs.
6. Calendar Integration and Campaign Pages
クリックアップ: Calendar integration syncs meetings and task dates in one view. Scheduling new tasks around existing commitments takes a drag, not a form.
シュガーCRM: Sugar Market builds landing pages and forms that feed leads straight into the pipeline. That closes the loop between marketing and service teams.
7. AI Assistant: ClickUp Brain vs SugarPredict
クリックアップ: ClickUp Brain answers questions about your workspace, drafts updates, and tracks workloads. An AI Notetaker captures meetings and turns them into tasks.
The assistant also surfaces answers inside search, which matters once your data grows.
シュガーCRM: SugarPredict uses domain-specific AI to score lead conversion likelihood. Generative AI and sentiment analysis feed guided selling prompts for reps chasing revenue.
8. Integrations and Your Tech Stack
クリックアップ: Over 1,000 integrations connect Slack, Google Drive, and Zoom. Enterprise search then pulls results from those connected tools into one bar.
シュガーCRM: Native connectors plus REST and SOAP API access link ERP and legacy software. That depth is why manufacturing and distribution firms pick this CRM platform.
9. Security, Permissions and Deployment
クリックアップ: Two-factor authentication and user permissions control who sees what. Single sign on arrives on the Enterprise plan, and guest access covers outside collaborators.
シュガーCRM: Role-based access sits alongside a full 安全 console. You also choose where records live, since on-premises hosting keeps data inside your own system.
Deployment choice is the sharper difference here, so it deserves its own look.
10. 価格設定とコスト
Here are the CRM prices and project management costs side by side.
| ティア | クリックアップ | シュガーCRM |
|---|---|---|
| 無料 | $0 | ❌ 無料版はありません |
| エントリー料金プラン | 無制限プラン：ユーザー1人あたり月額7ドル | Standard: $59/user/month |
| Mid paid plan | ビジネスプラン：ユーザー1人あたり月額12ドル | Advanced: $85/user/month |
| トッププラン | エンタープライズ：カスタム | Premier: $135/user/month |
クリックアップ: The gap is not close. A five-person team on the Business plan pays $60 per month. ClickUp plans also let a solo user stay on the free forever plan indefinitely.
シュガーCRM: The user minimum changes the math. Ten users on Standard means roughly $590 per month before add-ons. That is a real budget line, not a trial spend.
💡 プロのヒント: Vendors often offer discounts on multi-year contracts billed annually. Ask before you accept list pricing.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| An affordable CRM starting point | シュガーCRM | Cheaper than Salesforce for similar depth |
| To manage projects and deadlines | クリックアップ | Built for multiple projects at once |
| Lead scoring and forecasting | シュガーCRM | SugarPredict and pipeline reporting |
| 無料版から始められます | クリックアップ | 永久無料プラン、ユーザー数無制限 |
| オンプレミスデータ制御 | シュガーCRM | Self-hosted deployment option |
| Fewer than ten users | クリックアップ | No user minimum at any tier |
💰 あなたの予算
ClickUp costs $7 per user per month at entry. SugarCRM asks $59 per user per month and ten users minimum.
🔌 あなたの技術スタック
ClickUp connects to over 1,000 apps in a few clicks. SugarCRM goes deeper into ERP and legacy business software through its APIs.
📝 日々の仕事
If your day is deadlines and deliverables, ClickUp fits. If your day is accounts, quotes, and renewals, SugarCRM fits.
🎓 あなたの経験レベル
Both carry a learning curve. SugarCRM often needs a partner for setup, while ClickUp University and live onboarding training cover most gaps.
🆓 無料トライアルとデモ
ClickUp gives you 15 days plus a plan that is completely free. SugarCRM runs on scheduled demos with a sales rep.
🛟 サポートオプション
SugarCRM support ranges from online support to 24/7 global response for premium customers, which lifts its customer experience score against Salesforce. ClickUp offers 24/7 chat but no phone line.
切り替えガイド
Already running one of these? Here is what changes if you move.
🔄 Switching from ClickUp to SugarCRM?
✅ 得られるもの：
- A real sales pipeline with lead scoring and forecasting
- Marketing and service features tied to the same customer record
- Self-hosted deployment for teams with strict data rules
❌ 失うもの：
- The free plan and low per-seat entry price
- Gantt charts, whiteboards, and docs for project work
- 組み込みのタイムトラッキング機能とワークロードビュー
📋切り替え方法：
- Export your lists and custom fields to CSV
- Book a SugarCRM demo and confirm your ten-seat contract
- Import data into modules, then rebuild automations
🔄 Switching from SugarCRM to ClickUp?
✅ 得られるもの：
- A far lower monthly bill with no seat minimum
- Communication features like chat, docs, and a whiteboard feature
- Real time editing and a mobile app with offline capture
❌ 失うもの：
- Pipeline forecasting and quote management
- Native ERP connectors for manufacturing workflows
- Control over where your records are hosted
📋切り替え方法：
- Export accounts, contacts, and open deals from Sugar
- Start on the free forever plan and map your hierarchy
- Upgrade the entire workspace once your team is settled
私たちのレビューで取り上げられなかったこと
This comparison focused on small businesses and mid-sized teams. We did not test SugarCRM at 500 seats, and we did not evaluate custom module development by a partner agency. Enterprise contract terms, regional data residency, and industry compliance packages were outside our scope. If you manage a large sales organisation, weigh those factors before you decide.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | クリックアップ |
| 🚀 主な機能 | ネクタイ |
| ⏱️ 時間追跡 | クリックアップ |
| 🎯 Sales & Leads | シュガーCRM |
| 👶 使いやすさ | クリックアップ |
| 🔌 連携機能 | クリックアップ |
| 🛟 サポート | シュガーCRM |
| 🏆総合優勝 | クリックアップ |
🏆 優勝：クリックアップ
ClickUp wins 4 of 7 categories.
最適な用途: Project management, smaller teams, agencies billing hours, and anyone testing a management platform without a contract.
These are two different products aimed at two different problems. ClickUp organises the work. SugarCRM organises the customer.
SugarCRM is the stronger pick when your revenue depends on long B2B relationships. Manufacturing, wholesale, and distribution firms get genuine value from its account depth and ERP links.
But most readers comparing these two are not running a ten-seat CRM contract. They want to manage tasks, hit deadlines, and keep employees aligned without a five-figure commitment.
For that, ClickUp wins on price, speed of setup, and the fact that you can start today for nothing.
ClickUpの比較をもっと見る
Our full ClickUp review compares it against the other project management tools buyers shortlist most:
ClickUp vs Asana
ClickUpが優れている点： A free tier with no user cap, native time tracking, and cheaper paid seats
Asanaが優れている点： A calmer interface, faster onboarding, and steadier performance on very large workspaces
ClickUp vs Monday.com
ClickUpが優れている点： Value per seat, docs and whiteboards built in, and a deeper hierarchy for complex tasks
Monday.comが以下の点で勝利しました： Visual board polish, a gentler learning curve, and clearer team communication defaults
ClickUp vs Trello
ClickUpが優れている点： Gantt views, dashboards, and automation depth that Trello handles only through paid power-ups
Trelloが優れている点： Instant setup, a card model anyone understands, and less clutter for solo users
ClickUpが優れている点： Task dependencies, workload views, and reporting dashboards aimed at delivery teams
概念 勝利したタイトル： Document structure, a cleaner writing surface, and knowledge bases that stay readable
SugarCRMの比較
If you are weighing CRM alternatives, here is how Sugar lands against the other names on most lists:
SugarCRMが優れている点： Roughly 32% lower total cost of ownership, hosting choice, and a higher customer experience rating
Salesforceが優れている点： App marketplace size, partner availability, and its position as the leading CRM by market share
SugarCRMが優れている点： Deeper record customization, ERP integration, and predictable per-seat pricing at scale
HubSpotが優れている点： A usable free tier, faster self-serve onboarding, and stronger inbound marketing tooling
SugarCRMが優れている点： Sales pipeline ownership, quoting, and one record spanning marketing and service
Zendeskが優れている点： Ticket handling depth, agent workspace design, and help centre publishing
SugarCRMが優れている点： Enterprise customization, deployment flexibility, and industry-specific configurations for manufacturing
Freshsalesが勝利した点： Lower entry cost, no seat minimum, and a setup process a small team can finish alone
よくある質問
ClickUpは何に使われるのですか？
Teams use it as a project management platform to manage projects, docs, and goals in one place. Its essential features cover tasks, views, automation, and reporting.
SugarCRMは何に使われるのですか？
It runs sales, marketing, and support on one customer record. B2B firms use it for pipeline tracking, campaigns, and case management across departments.
ClickUpは本当に永久無料ですか？
Yes. ClickUp’s free plan has no time limit and no user cap. Custom fields are capped at 100 uses, and some other features need a paid tier.
SugarCRMのデメリットは何ですか？
A steep learning curve, a ten user minimum, and weaker service tools than Zendesk. Deeper changes often need software development or a certified partner.
CRMの費用は通常いくらくらいですか？
Most mid-market tools run $25 to $150 per seat monthly. Sugar sits at the upper end, which is why its rating scores lower than cheaper rivals.
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