⚡ Quick Verdict:
- 価格: Pipedrive starts at $14/user/month vs Salesmate at $23/user/month
- 最適な用途: Pipedrive for teams that want a clean visual pipeline and fast setup; Salesmate for teams needing built-in calling and SMS without add-ons
- 主な違い： Pipedrive has a drag-and-drop pipeline with an AIアシスタント; Salesmate includes multi-channel communication tools like voice and SMS natively
- Our pick: Pipedrive for most users — easier to set up and rated higher on G2
Pipedrive vs Salesmate both aim to help sales teams close more deals.
But they take different approaches to get there.
Pipedrive focuses on simplicity and a clean visual pipeline.
Salesmate packs in more tools — calling, SMS, and email marketing — all in one place.
This comparison breaks down the key differences so you can pick the right CRM あなたのチームのために。
概要
This comparison covers how each CRM helps you streamline sales processes, manage pricing, automation, and ease of use.
We also break down which tool fits 中小企業 vs growing sales teams.
Our sources include published documentation, G2 reviews, and official pricing pages.
By the end, you’ll know exactly which CRM fits your sales process.
Pipedrive とは何ですか?
Pipedrive is a sales CRM built for small and medium-sized businesses.
It focuses on helping sales teams manage their pipeline, closing deals faster with less friction.
The platform uses a visual drag-and-drop interface to track deal stages.
It also includes an AI sales assistant to surface insights and next steps.
Pipedrive is known for its user-friendly interface that keeps distractions low.
パイプドライブ
Pipedrive is the go-to CRM for sales teams that want a clean, visual pipeline. It keeps your deals moving without the complexity of enterprise software.
Pipedriveの価格
Here’s what Pipedrive costs in 2026. All plans are billed per user, per month.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| ライト | 1ユーザーあたり月額14ドル | ソロ担当者および非常に小規模なチーム |
| 成長 | 1ユーザーあたり月額24ドル | 自動化を必要とする小規模チーム |
| プレミアム | 1ユーザーあたり月額49ドル | チームの成長 報告 ニーズ |
| 究極の | 月額69ドル/ユーザー | Full-featured access for scaling teams |
Pricing verified May 2026.
無料トライアル: 14-day free trial available, no credit card required.
返金保証: Pipedrive does not publicly advertise a money-back guarantee — cancel before your billing date to avoid charges.
📌 注記： Some features like AIツール and advanced reporting are only available on higher plans. The Lite plan is intentionally limited to encourage upgrades to Growth or Premium.
⚠️ 警告： Pipedrive’s Essential plan (now called Lite) lacks some core features that many teams expect. Review what’s included before choosing a plan — you may need Growth for full automation access.
Pipedriveの主な利点
Here’s what makes Pipedrive worth considering for your sales team:
- ビジュアルパイプライン管理: Pipedrive’s drag-and-drop pipeline makes it easy to track deal progress at a glance. You can spot idle deals and identify bottlenecks without digging through reports.
- AIセールスアシスタント： The built-in AI assistant surfaces deal insights and suggests next actions. It helps sales reps stay focused on the deals most likely to close.
- 複数のパイプライン: You can create multiple pipelines with custom deal stages. This works well for teams running separate products or sales channels.
- メール連携： Pipedrive connects email directly to the CRM so reps send and receive messages without leaving the platform. Email templates and tracking are built in.
- Custom Reports and Dashboards: Teams can build dashboards with up to 25 custom reports. This gives managers a clear view of sales performance by rep, deal stage, or time period.
- 400以上の連携機能： Pipedrive connects to over 400 tools natively, including Slack, Zoom, Google Workspace, and more. This covers most sales tech stacks without custom work.
What Our Team Noticed
私たちの 作家 signed up for Pipedrive and spent time exploring the pipeline and automation tools. Here’s what stood out from that hands-on time:
Pipedriveの長所と短所
✅ メリット
- Clean, user-friendly interface with minimal learning curve
- Visual drag-and-drop pipeline helps track deal progress easily
- AI sales assistant provides deal insights and next-step suggestions
- Sample data and guided setup speeds up onboarding for new users
- 400+ native integrations cover most sales tech stacks
❌ デメリット
- No built-in calling or SMS — requires third-party integrations
- Many useful features are locked behind higher-priced plans
- Customer support rated 8.3 on G2, below Salesmate’s 8.9
- Advanced automation can feel limited compared to dedicated tools
Salesmate とは何ですか?
Salesmate is a CRM built for growing small businesses and startups.
It combines sales pipeline management with built-in calling, SMS, and email marketing.
The platform targets teams that want a single tool for sales and customer engagement.
Salesmate offers more native communication features than most CRMs at its price point.
It does have a steeper learning curve than Pipedrive, requiring more setup time upfront.
セールスメイト
Salesmate gives you calling, SMS, and email marketing inside one CRM. It’s built for teams that want more than just deal tracking.
セールスメイト価格設定
Here’s what Salesmate costs in 2026. Plans are billed per user, per month.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 基本 | 1ユーザーあたり月額23ドル | コアCRM機能を必要とする小規模チーム |
| プロ | 1ユーザーあたり月額39ドル | Teams wanting advanced automation and reporting |
| 仕事 | 1ユーザーあたり月額63ドル | Larger teams needing full multi-channel tools |
Pricing verified May 2026.
無料トライアル: Salesmate offers a free trial — check their site for current duration and terms.
返金保証: Salesmate does not publicly list a money-back policy — review terms before subscribing.
📌 注記： Salesmate’s Basic plan includes more core features than Pipedrive’s entry plan. Advanced automation through Automation Journeys is a paid add-on, which can increase your total cost.
⚠️ 警告： Some Salesmate users report that support tickets aren’t always addressed promptly. If fast support is critical, factor this into your decision before committing.
Salesmateの主なメリット
Here’s what makes Salesmate worth considering for your team:
- Built-In Calling and SMS: Salesmate includes voice calling and SMS natively — no third-party add-on needed. This makes it easier to manage all customer communication in one place.
- 共有チーム受信トレイ： The team inbox lets sales reps collaborate on customer conversations. This is especially useful for remote teams handling shared accounts.
- Automation Journeys: Salesmate’s visual workflow ビルダー creates multi-step automation sequences. Teams can automate follow-ups, deal stage changes, and email campaigns in one flow.
- 複数の販売パイプライン： You can create multiple pipelines with custom stages for different products or markets. The drag-and-drop interface lets you move deals between stages quickly.
- ウェブフォームとチャットボット： Salesmate includes web forms and chatbots to capture and generate leads directly from your website. This reduces the need for separate lead capture tools.
- メールマーケティングキャンペーン: Salesmate’s Automation Journeys add-on lets you create and send email campaigns from within the CRM. This is useful for teams doing outbound marketing alongside sales.
What Our Team Noticed
Our writer signed up for Salesmate and explored the pipeline, automation, and communication features. Here’s what stood out:
Salesmateの長所と短所
✅ メリット
- Built-in calling and SMS with no extra integration needed
- Shared team inbox for collaborative customer engagement
- Flexible custom fields and advanced workflow designs
- Web forms and chatbots help generate leads from your website
❌ デメリット
- Steeper learning curve than Pipedrive — needs more onboarding time
- Interface can feel overwhelming with too much data on screen
- Advanced automation requires a paid add-on, raising total cost
- Smaller user community compared to Pipedrive
機能比較
Let’s break down how Pipedrive and Salesmate compare across the features that matter most for sales teams.
| 特徴 | パイプドライブ | セールスメイト |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額14ドル | 1ユーザーあたり月額23ドル |
| 無料プラン | ❌ | ❌ |
| ビジュアルパイプライン | ✅ | ✅ |
| Built-In Calling/SMS | ❌ | ✅ |
| AIセールスアシスタント | ✅ | ❌ |
| メールマーケティング | ✅（追加オプション） | ✅（追加オプション） |
| ウェブフォーム | ❌ | ✅ |
| カスタムダッシュボード | ✅ (up to 25 reports) | ✅ (up to 10 reports) |
| ワークフロー自動化 | ✅ | ✅ |
| 最適な用途 | Simple pipeline management | マルチチャネル販売チーム |
1. パイプライン管理
パイプドライブ: Pipedrive’s visual sales pipeline is its standout feature. You drag and drop deals between stages, and the interface shows deal progress clearly without extra clicks. Users can create multiple pipelines and customize each stage for different sales processes.
セールスメイト: Salesmate also offers drag-and-drop pipeline management with custom stages. G2 reviews note it feels less intuitive than Pipedrive’s interface. That said, it does support multiple pipelines and gives teams more flexibility in how they segment deals.
⚠️ 警告： Salesmate’s interface resembles a spreadsheet and can feel overwhelming for new users. If your team is new to CRM software, Pipedrive’s cleaner pipeline view will reduce onboarding friction.
2. コミュニケーションツール
パイプドライブ: Pipedrive handles email communication natively — reps can send and receive emails directly inside the CRM. However, it does not include calling or SMS. Teams needing voice calls must connect a third-party tool like Aircall or JustCall.
セールスメイト: Salesmate includes voice calling, SMS, and a shared team inbox natively. This means your team can manage phone, 文章, and email conversations from one platform without extra integrations. The team inbox also helps reps collaborate on shared accounts.
3. AIと自動化
パイプドライブ: Pipedrive includes an AI sales assistant that highlights deals needing attention and suggests next actions. Its workflow builder handles basic automation well — triggering emails, tasks, or stage moves based on deal activity. More complex automations may require workarounds.
セールスメイト: Salesmate’s Automation Journeys feature uses a visual drag-and-drop builder for multi-step workflows. It supports more complex multi-channel sequences than Pipedrive’s native automation. Note that advanced automation is a paid add-on, so factor that into your budget.
4. Contact and Lead Management
パイプドライブ: Pipedrive gives you clear contact profiles showing linked notes, activities, calls, emails, and files in one view. Lead management is straightforward — you can import contacts, assign ownership, and track communication history without much configuration.
セールスメイト: Salesmate offers customizable fields and views for contact management. You can segment contacts using different filters and track companies alongside contacts. Web forms and chatbots let you capture new leads directly from your website into the CRM.
5. Reporting and Dashboards
パイプドライブ: Pipedrive’s reporting tools let teams build custom dashboards with up to 25 reports. You can track deal progress, rep performance, and pipeline health with filters by stage, team member, or time period.
セールスメイト: Salesmate supports personalized dashboards with up to 10 reports per dashboard. Its analytics cover sales performance and customer engagement data. The reporting is solid for small teams but offers fewer report slots than Pipedrive.
6. Email and Campaigns
パイプドライブ: Pipedrive integrates email natively and includes email templates for faster アウトリーチ. Email marketing campaigns are available through Pipedrive’s Campaigns add-on, letting teams send bulk emails without leaving the CRM.
セールスメイト: Salesmate includes email templates and allows users to create and send email campaigns through its Automation Journeys add-on. Teams can schedule campaigns, track opens and clicks, and link campaign performance back to deals.
7. 統合
パイプドライブ: Pipedrive offers over 400 native integrations covering tools like Slack, Zoom, Google Workspace, and ザピエール. This covers most common sales team setups without custom development work.
セールスメイト: Salesmate connects to over 700 apps through third-party tools like Zapier. It also emphasizes built-in integrations with popular email platforms. The wider app library gives technically inclined teams more options for building custom workflows.
8. 使いやすさ
パイプドライブ: Pipedrive is designed to minimize distractions and help reps focus on deals. It provides sample data during setup so new users can see how the platform works before adding their own. Most teams can get up and running within a day.
セールスメイト: Salesmate has a steeper learning curve. The platform offers walkthroughs, tutorials, and online materials, but the volume of features requires more dedicated onboarding time. Teams new to CRM software may need several days to feel comfortable.
9. カスタマーサポート
パイプドライブ: Pipedrive provides live chat and email support. It also has an active user community and educational resources including webinars and a knowledge base. G2 rates Pipedrive’s support at 8.3 out of 10.
セールスメイト: Salesmate offers chat and email support, with priority support reserved for custom plan subscribers. G2 rates its support at 8.9 — higher than Pipedrive. Some users have reported delays in ticket resolution, so keep that in mind for time-sensitive issues.
10. 価格設定とコスト
Here’s a side-by-side look at plan costs for both platforms:
| プランレベル | パイプドライブ | セールスメイト |
|---|---|---|
| エントリープラン | 月額14ドル/ユーザー（ライトプラン） | 月額23ドル/ユーザー（ベーシックプラン） |
| 中間計画 | 月額24ドル/ユーザー（成長型プラン） | 月額39ドル/ユーザー（プロ版） |
| アドバンスプラン | 月額49ドル/ユーザー（プレミアム） | 月額63ドル/ユーザー（ビジネスプラン） |
| トッププラン | 月額69ドル/ユーザー（アルティメットプラン） | カスタム（エンタープライズ） |
パイプドライブ: Pipedrive’s entry plan is $14/user/month — cheaper than Salesmate’s Basic. However, many useful features like AI tools and advanced reporting sit behind the $24 or $49 plans. Add-ons like Campaigns also increase the total cost.
セールスメイト: Salesmate’s Basic plan starts at $23/user/month but includes more core features than Pipedrive’s Lite plan. Teams that need built-in calling and SMS avoid the cost of third-party integrations. Advanced automation still requires an add-on, which adds to the bill.
📌 注記： Pipedrive’s lower entry price can be misleading. A realistic Pipedrive setup for a small sales team often costs $24–$49/user/month once you account for the features most teams actually need.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 初期費用が低い | パイプドライブ | $9/user/month cheaper at entry level |
| 通話機能とSMS機能が内蔵されています | セールスメイト | Included natively, no add-on needed |
| 最速のオンボーディング | パイプドライブ | Simpler interface, sample data setup |
| Email marketing inside CRM | セールスメイト | Campaign creation via Automation Journeys |
| AI取引に関する洞察 | パイプドライブ | 内蔵AI販売アシスタント |
| Web lead capture | セールスメイト | Web forms and chatbots included |
| More custom reports | パイプドライブ | Up to 25 reports vs Salesmate’s 10 |
💰 あなたの予算
Pipedrive starts at $14/user/month vs Salesmate’s $23/user/month at entry level. But Pipedrive’s useful features are gated behind higher plans, so real-world costs often align more closely than the starting prices suggest.
🔌 あなたの技術スタック
Pipedrive offers 400+ native integrations and works well with most sales tech stacks. Salesmate connects to 700+ apps through tools like Zapier but shines most when you want to reduce the number of separate tools you’re paying for.
📞 販売プロセス
If your team relies heavily on phone calls and texts, Salesmate’s built-in calling and SMS removes the need for a separate dialer tool. If your team works primarily via email and pipeline tracking, Pipedrive handles that cleanly.
🎓 あなたの経験レベル
Pipedrive wins for beginners. Its interface is designed to reduce distractions, and sample data during setup helps new users understand the platform quickly. Salesmate requires more dedicated onboarding, especially for teams new to CRM systems.
🆓 無料トライアルとデモ
Pipedrive offers a 14-day free trial with no credit card required. Salesmate also offers a trial — check their site for current terms. Testing both on a real sales workflow before committing is the best way to judge fit.
🛟 サポートオプション
Salesmate scores higher on G2 for support (8.9 vs Pipedrive’s 8.3). However, some Salesmate users report slower ticket resolution. Pipedrive has a larger user community and more educational content, which can compensate for support gaps.
切り替えガイド
既にこれらのツールのいずれかをご利用ですか？切り替える場合、どのような変更が予想されますか？
🔄 PipedriveからSalesmateに切り替えますか？
✅ 得られるもの：
- Built-in voice calling and SMS without a third-party integration
- A shared team inbox for collaborative customer engagement
- Web forms and chatbots to capture leads directly from your site
❌ 失うもの：
- Pipedrive’s cleaner, more beginner-friendly pipeline interface
- The built-in AI sales assistant and deal insights
- Access to up to 25 custom reports per dashboard
📋切り替え方法：
- Pipedriveから連絡先と取引をCSVファイルとしてエクスポートする
- Salesmateアカウントを作成し、パイプラインステージを設定してください。
- Import the CSV into Salesmate and map fields to match your workflow
🔄 SalesmateからPipedriveに切り替えますか？
✅ 得られるもの：
- A cleaner, more user-friendly visual pipeline that’s faster to learn
- An AI sales assistant that surfaces next-step recommendations
- A larger community and more tutorial resources for ongoing learning
❌ 失うもの：
- Native calling and SMS — you’ll need a third-party tool like Aircall
- The shared team inbox for collaborative deal management
- Built-in web forms and チャットボット lead capture tools
📋切り替え方法：
- Export your contacts and deal data from Salesmate as a CSV
- Pipedriveの無料トライアルを開始して、パイプラインのステージを設定しましょう。
- Import your data into Pipedrive and reconnect your email and integrations
What Our Review Didn’t Cover
This comparison focused on individual reps and small sales teams. We didn’t evaluate enterprise features like SSO, advanced permissions, or custom API integrations. Salesmate’s Enterprise plan pricing wasn’t available for direct comparison. If you’re managing a team of 50+ reps or need deep compliance controls, your evaluation should go beyond what’s covered here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | パイプドライブ |
| 🚀 パイプライン管理 | パイプドライブ |
| 📞 コミュニケーションツール | セールスメイト |
| 🤖 AI機能 | パイプドライブ |
| 👶 使いやすさ | パイプドライブ |
| 🔌 連携機能 | セールスメイト |
| 📊 報道 | パイプドライブ |
| 🎯 リードジェネレーション | セールスメイト |
| 🏆総合優勝 | パイプドライブ |
🏆 優勝：PIPEDRIVE
Pipedriveは8部門中5部門で受賞した。
最適な用途: Small sales teams, visual pipeline management, teams new to CRM software
Pipedrive and Salesmate are solving different problems.
Pipedrive focuses on deal management — keeping your pipeline clean and your reps focused.
Salesmate goes broader — adding calling, SMS, and lead capture tools to reduce the number of separate subscriptions your team needs.
Salesmate is a strong choice for teams that rely heavily on phone and text to close deals.
But for most sales teams — especially those new to CRM or prioritizing simplicity — Pipedrive is the better fit.
It’s easier to learn, rated higher overall, and its pipeline interface is the best in its class at this price point.
Pipedriveの比較をもっと見る
Here’s how Pipedrive stacks up against other popular CRM tools:
Pipedriveが勝利した点： Simpler setup, lower cost for basic CRM needs, cleaner pipeline UI
HubSpotが優れている点： Free CRM tier, deeper marketing automation, broader all-in-one platform
Pipedriveが勝利した点： Ease of use for small teams, faster onboarding, lower entry pricing
セールスフォース 勝利したタイトル： Enterprise customization depth, advanced reporting, massive integration library
Pipedriveが勝利した点： Cleaner pipeline focused on sales activity, lower per-user cost for pure CRM use
ゴーハイレベル 勝利したタイトル： Agency-focused white-labeling, built-in landing pages and funnels, broader marketing tools
Pipedriveが勝利した点： More polished visual pipeline, broader native integrations, stronger community resources
Freshsalesが勝利した点： Built-in phone, free plan availability, tighter Freshworks suite integration
Salesmateの比較
Here’s how Salesmate measures up against other CRM options:
Salesmateが勝利した点： Built-in calling/SMS at lower cost, simpler pricing structure for small teams
HubSpotが優れている点： Free CRM tier, stronger marketing automation, larger integration library
Salesmateが勝利した点： More transparent pricing, native calling without extra cost, cleaner deal management
キープの勝利条件： Deeper e-commerce integration, more mature email marketing automation, longer track record
セールスメイト vs アクティブキャンペーン
Salesmateが勝利した点： Built-in phone and SMS tools, more focused sales pipeline management
ActiveCampaignが優れている点： More powerful email marketing automation, larger contact database options, better deliverability tools
よくある質問
Pipedriveよりも優れたCRMはどれですか？
It depends on your needs. HubSpot offers a free plan and deeper marketing automation. Salesforce gives enterprise teams more customization. For teams needing built-in calling and SMS, Salesmate is worth considering over Pipedrive.
Salesmateは何に使われるのですか？
Salesmate is a sales CRM designed for growing small businesses. It helps teams manage their sales pipeline, automate follow-ups, and communicate with customers via email, phone, and SMS from a single platform.
How does Pipedrive compare to Salesmate for small businesses?
Pipedrive is simpler and easier to set up, making it the stronger choice for teams new to CRM software. Salesmate offers more built-in communication tools but requires more upfront configuration. Both serve small businesses, but they suit different workflow styles.
How much does Pipedrive cost per month?
Pipedrive’s plans start at $14/user/month for the Lite plan, going up to $69/user/month for Ultimate. Most small teams land on the Growth or Premium plans at $24 or $49 per user per month to access the features they need.
Which is better for sales automation — Pipedrive or Salesmate?
Pipedrive’s workflow builder handles standard sales automation tasks well. Salesmate’s Automation Journeys feature supports more complex multi-channel sequences, though it requires a paid add-on. For basic sales automation, Pipedrive is easier to configure; for advanced multi-step flows, Salesmate has more depth.
At a glance: How do Pipedrive and Salesmate compare on key features?
This detailed comparison of Pipedrive Salesmate shows two strong sales software options with different strengths. Pipedrive features a polished user interface with visual appeal and aesthetic dashboard that boost productivity for sales teams. Salesmate offers extensive customization options, including custom fields and automation features through its workflow builder. Both platforms let you compare Pipedrive and Salesmate across project management tools, web visitors tracking, and AI — Pipedrive leads on notable AI features through its artificial intelligence assistant, Salesmate also offers polished demo videos in its onboarding, while it covers unlimited reports at its dashboard level. Neither tool is perfect, but understanding each platform’s glance Pipedrive gives you helps you pick the right sales crm for your business needs.
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