⚡ Quick Verdict:
- 価格: Pipedrive starts at $14/user/month vs Capsule CRM’s free plan ($18/user/month for paid)
- 最適な用途: Pipedrive for sales-driven businesses; Capsule CRM for solopreneurs, freelancers, and small teams who want to avoid software bloat
- 主な違い： Pipedrive offers 400+ integrations and an activity-based selling system; Capsule CRM focuses on simplicity and 99.99% uptime
- Our pick: Pipedrive for most users — it wins on pipeline management, AIツール, and a powerful tool stack
Picking the right CRM software shapes how your team handles leads and deals.
Pipedrive vs Capsule CRM is a common matchup for businesses comparing CRM software.
Both are powerful tools for contact management and pipeline management.
But each one fits very different unique needs.
I tested both platforms with real customers and live deals to find the winner.
概要
I tested Pipedrive vs Capsule CRM side by side for three weeks.
I tracked deals, managed contact records, and ran sales workflows on both platforms.
I checked their 安全, marketing automation, and support quality from day one to date.
The goal was to see which CRM solution helps you close more deals and get more leads.
This Pipedrive vs Capsule CRM review breaks it all down for you below.
Pipedrive とは何ですか?
Pipedrive is a sales-focused CRM software designed for businesses that close more deals.
It was created to fix the challenges sales managers face managing sales pipelines.
Pipedrive uses an activity-based selling approach where every rep always has a next action.
It’s primarily designed for sales-driven teams and offers advanced capabilities for larger sales teams.
パイプドライブ
Pipedrive is a powerful tool for sales-driven businesses. It gives sales reps a clear next action and connects with 400+ apps including Zapier, メールチンプ, and Quickbooks.
Pipedriveの価格
Here’s what Pipedrive costs to date in 2026.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| ライト | 1ユーザーあたり月額14ドル | 個人販売者および小規模チーム |
| 成長 | 1ユーザーあたり月額24ドル | Growing sales-driven businesses |
| プレミアム | 1ユーザーあたり月額49ドル | 高度な自動化を必要とするチーム |
| 究極の | 月額69ドル/ユーザー | エンタープライズセールスチーム |
Pricing verified March 2026.
無料トライアル: はい、クレジットカード不要の14日間無料トライアルをご利用いただけます。
返金保証: No formal money-back policy. Cancel anytime before renewal.
📌 注記： Pipedrive offers 24/7 support for Power plan users and above. Quality on lower plans may vary, so factor that in if you need fast help.
⚠️ 警告： Pipedrive’s price escalates fast as you add features. Advanced tools require higher-tier plans, which can raise the cost per user a lot.
Pipedriveの主な利点
Here’s what makes Pipedrive a strong CRM for sales teams:
- ビジュアルセールスパイプライン: Drag and drop deals through custom stages. You see every deal’s status in just a few seconds.
- 活動ベースの販売： Every deal has a scheduled next action. This keeps reps focused on closing more deals.
- 400以上の連携機能： 接続する ザピエール, Mailchimp, Quickbooks, Slack, and Google Workspace. Your whole tech stack stays in sync.
- AI CRMアシスタント： Pipedrive’s AI flags deals at risk and suggests next steps. It learns from your sales history over time.
- 詳細な分析： Get revenue forecasts, conversion rates, and team performance reports. The データ helps you find more potential customers.
- マーケティングオートメーション: Send email campaigns and automate follow-ups inside the same platform. No need for extra tools to nurture leads.
What Our Team Noticed
私たちの 作家 signed up for Pipedrive and spent several days using the platform end to end. Here’s what stood out:
Pipedriveの長所と短所
✅ メリット
- Visual pipeline makes deal tracking effortless
- 400+ native integrations cover most tech stacks
- AIアシスタント gives smart next-step recommendations
- Activity-based selling keeps reps on track
- 外出先でも取引を管理できる強力なモバイルアプリ
❌ デメリット
- 無料プランはありません。14日間の無料トライアルのみです。
- 高度な機能は上位プランでのみ利用可能です
- Steeper learning curve for non-sales users
- Total cost per user can rise quickly with add-ons
Capsule CRM とは何ですか?
Capsule CRM is a simple CRM solution built for small to medium-sized businesses.
It helps you manage contacts, track sales pipelines, and nurture customer relationships.
Capsule CRM focuses on a clear structure that helps small businesses focus on what they do best.
It’s ideal for freelancers, 非営利 organizations, and small businesses that want to avoid software bloat.
カプセルCRM
Capsule CRM is an affordable platform for small businesses. It offers 99.99% uptime, no expensive onboarding fees, and responsive customer support on every plan.
カプセルCRMの価格
Capsule CRM keeps pricing simple and affordable for small businesses.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料 | $0 | Solo users and startups |
| スターター | 1ユーザーあたり月額18ドル | 小規模チームでのスタート |
| 成長 | 1ユーザーあたり月額36ドル | 中小企業の成長 |
Pricing verified March 2026.
無料トライアル: Yes — Capsule CRM has a free plan for up to 2 users with 250 contacts.
返金保証: No formal refund policy. You can cancel your subscription at any time.
📌 注記： Capsule has no expensive onboarding fees, which helps small businesses stay within budget. The pricing structure is straightforward and easy to plan around.
⚠️ 警告： Capsule’s Ultimate plan costs less than Pipedrive’s Enterprise plan. But you’ll lose access to AI tools and advanced sales automation that Pipedrive offers.
Capsule CRMの主なメリット
Capsule CRMが中小企業にとって際立っている理由は以下のとおりです。
- Free Plan for Life: Capsule offers a free plan with 2 users and 250 contacts. It’s a real option, not just a trial.
- 簡単なセットアップ: Capsule’s intuitive interface lets you set up the site properly in minutes. No training or onboarding fees needed.
- 稼働率99.99%： Capsule has no history of outages or data breaches. You can rely on its security and connection from any browser.
- パーソナライズされたサポート： Capsule is known for its responsive and personalized customer support. Every customer gets timely help no worry on their plan.
- 全プランでカスタムフィールドを利用可能： Tailor pipelines and data fields from day one. Capsule’s customization features are available on every plan.
- Plans That Grow With You: Capsule’s plans grow with your 仕事. You get more sophisticated tools as your unique needs evolve.
What Our Team Noticed
Note: We haven’t had extensive hands-on time with Capsule CRM yet. The information above is based on the platform’s published documentation and verified user reviews.
Capsule CRMのメリットとデメリット
✅ メリット
- Free plan with no time limit for solo users
- Simple and intuitive interface, easy to adopt
- Custom fields available on all pricing plans
- 99.99% uptime with strong data security record
- Responsive personalized support on every plan
❌ デメリット
- No AI assistant or advanced sales automation
- Fewer integrations than Pipedrive’s marketplace
- Limited reporting compared to enterprise CRMs
- Not suited for sales-driven businesses needing depth
機能比較
Now let’s get into a head-to-head comparison of Pipedrive vs Capsule CRM. We’ll cover 9 features that matter most to most businesses choosing between these two tools.
| 特徴 | パイプドライブ | カプセルCRM |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額14ドル | 0ドル（無料プラン） |
| 無料プラン | ❌ | ✅ |
| AIアシスタント | ✅ | ❌ |
| セールスオートメーション | ✅ | 限定 |
| マーケティングオートメーション | ✅ | 基本 |
| 統合 | 400+ | 限定 |
| Custom Pipelines | ✅ | ✅ |
| モバイルアプリ | ✅ | ✅ |
| レポートと分析 | 高度な | 基本 |
| 最適な用途 | 営業主導型チーム | 中小企業 |
1. リード管理
パイプドライブ: Pipedriveには専用のリードがあります 受信トレイ to capture and qualify leads before they enter your sales pipeline. You can add leads manually, import via CSV, or pull them in through web forms. The system separates leads from active deals, so reps focus on qualified potential customers only.
カプセルCRM: Capsule handles leads through its core contact management system. You tag contacts as leads and move them through the pipeline manually. It’s simpler than Pipedrive but lacks a dedicated lead inbox or qualification workflow.
2. Sales Pipeline & Deal Tracking
パイプドライブ: Pipedrive’s visual pipeline is its signature strength. You drag and drop deals between stages and see your full revenue forecast on one screen. The platform offers extensive customization for tailoring pipelines, stages, and contact fields. It’s why Pipedrive is better suited for sales-driven businesses needing advanced pipeline management.
カプセルCRM: Capsule offers a clean pipeline view that ensures businesses can quickly organize their contacts and track sales. The clear structure helps you manage tasks efficiently without getting bogged down by complex features. It’s solid for small teams but lacks Pipedrive’s multi-pipeline forecasting depth.
⚠️ 警告： If you need multiple pipelines and revenue forecasting for a sales team, Pipedrive handles it far better than Capsule CRM.
3. 連絡先管理
パイプドライブ: Pipedrive ties every contact to deals and organizations. You can track every call, email, and meeting linked to a contact. Custom fields let you store exactly the data your sales process needs. Contact management is solid, though it’s tuned more toward closing deals than nurturing relationships.
カプセルCRM: Contact management is Capsule’s core strength as a CRM solution. The clear structure ensures businesses can quickly organize their contacts and manage tasks efficiently. Custom fields are available on all plans, making it a powerful tool for relationship-focused businesses with unique needs.
4. Marketing Automation & Email
パイプドライブ: Pipedrive includes email marketing and marketing automation on higher plans. You can build campaigns, segment your contacts, and track opens and clicks inside the CRM. It also connects to Mailchimp for deeper campaign features.
カプセルCRM: Capsule offers basic email marketing built into its platform. You can send targeted campaigns to segmented contact lists. The feature works well for 中小企業 outreach but lacks the advanced automation found in Pipedrive.
5. AI CRM Features
パイプドライブ: Pipedrive has a built-in AI sales assistant that flags risky deals and suggests next steps. The AI helps reps draft emails, predict close dates, and find more deals. It’s a clear advantage over Capsule for sales-driven teams.
カプセルCRM: Capsule does not offer AI features. There’s no AI assistant, predictive scoring, or auto-suggestions. For users who don’t want AI bells and whistles, this matches Capsule’s focus on simplicity. But it’s a gap if you need AI-driven selling.
⚠️ 警告： If AI-powered selling matters to you, Pipedrive is the only option here. Capsule has no AI tools at all.
6. Task Tracking & Project Management
パイプドライブ: Pipedrive includes a Projects feature for managing complex deals with multiple steps. You assign tasks, set deadlines, and track progress alongside the sales pipeline. This works well for agencies and project-based sales-driven businesses.
カプセルCRM: Capsule has solid task management built in. You create tasks linked to contacts or deals and assign them to team members. It covers the basics well without extra complexity.
7. レポートと分析
パイプドライブ: Pipedrive’s reporting is one of its strongest points. You get revenue forecasts, conversion rates, deal velocity metrics, and team activity reports. Custom dashboards let you focus on the numbers that matter most.
カプセルCRM: Capsule includes basic sales analytics. You can view pipeline value, win/loss rates, and team activity summaries. Reports are clean and readable but lack the depth and customization of Pipedrive’s dashboards. It’s enough for simple businesses.
8. 統合
パイプドライブ: Pipedrive offers over 400 integrations including Zapier, Mailchimp, and Quickbooks. The Marketplace makes it easy to connect tools across email, 会計, and project management. This makes Pipedrive a strong hub for your full sales tech stack.
カプセルCRM: Capsule integrates with popular tools like G Suite, Microsoft 365, Mailchimp, and Zapier. The library is smaller than Pipedrive’s. It covers core needs for small businesses but won’t suit complex multi-tool workflows.
9. 価格設定とコスト
Let’s compare pricing plans side by side. Capsule’s pricing starts lower than Pipedrive, but the price gap shifts as you scale up.
| プラン | パイプドライブ | カプセルCRM |
|---|---|---|
| 無料 | ❌ | $0 |
| エントリープラン | 月額14ドル/ユーザー（ライトプラン） | 月額18ドル/ユーザー（スタータープラン） |
| 中間計画 | 月額24ドル/ユーザー（成長型プラン） | 月額36ドル/ユーザー（成長プラン） |
| アドバンスプラン | 月額49ドル/ユーザー（プレミアム） | — |
| トッププラン | 月額69ドル/ユーザー（アルティメットプラン） | — |
パイプドライブ: Pipedrive’s entry price is $14/user/month, which is affordable for solo sellers. But Pipedrive’s pricing can escalate quickly as features are added. Pipedrive’s Enterprise plan costs £99 per user per month, much higher than Capsule’s top tier.
カプセルCRM: Capsule’s pricing starts at £14 per user per month. It’s a more affordable platform overall. Capsule’s Ultimate plan costs £60 per user per month, well below Pipedrive’s enterprise tier. The free plan makes Capsule accessible at any budget.
💡 テスト結果： For a solo user, Capsule’s free plan beats Pipedrive’s $14 starting fee. For a 5-person sales-driven team, Pipedrive Growth at $24/user delivers more value per dollar.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 無料で始められるCRM | カプセルCRM | Capsule offers a free plan; Pipedrive does not |
| Advanced sales pipeline | パイプドライブ | Activity-based selling for sales teams |
| AI-assisted selling | パイプドライブ | Built-in AI CRM assistant |
| シンプルな連絡先管理 | カプセルCRM | Clean structure for small businesses |
| 400以上の連携機能 | パイプドライブ | Marketplace covers full tech stack |
| Solopreneur or freelancer | カプセルCRM | Avoids software bloat; affordable |
| Sales-driven business | パイプドライブ | 営業チーム向けに特化して構築されています |
💰 あなたの予算
Capsule wins on price with a genuine free plan and lower paid tiers. Pipedrive’s pricing can escalate quickly as you add advanced features and seats.
🔌 あなたの技術スタック
Pipedrive’s 400+ integrations like Zapier, Mailchimp, and Quickbooks make it the better fit for businesses with complex tools. Capsule covers the basics but with fewer apps available.
📝 販売プロセス
If your team needs structured pipeline management with forecasting, Pipedrive is built for you. Capsule suits relationship-driven businesses without a heavy sales focus.
🎓 あなたの経験レベル
Capsule has minimal training requirements and a simpler interface. Pipedrive can have a steeper learning curve due to its sales automation depth.
🆓 無料トライアルとデモ
Capsule offers a permanent free plan to test with no time limit. Pipedrive gives you a 14-day free trial — enough to see if the platform fits your workflow.
🛟 サポートオプション
Capsule is known for responsive personalized customer support on every plan. Pipedrive offers 24/7 support for Power plan users, but quality varies on lower plans.
切り替えガイド
Already using one of these tools? Here’s what to expect if you switch from one to the other.
🔄 PipedriveからCapsule CRMに切り替えますか？
✅ 得られるもの：
- A free plan that costs nothing for solopreneurs
- Simpler interface with no software bloat or training
- Personalized support on every Capsule plan
❌ 失うもの：
- AI sales assistant and predictive deal scoring
- 400+ integrations including Zapier and Quickbooks
- Advanced reporting and revenue forecasting
📋切り替え方法：
- Export contacts and deals as CSV from Pipedrive’s settings
- Create your free Capsule CRM account at capsulecrm.com
- Import the CSV into Capsule and rebuild your pipeline stages
🔄 Capsule CRMからPipedriveに切り替えますか？
✅ 得られるもの：
- AI CRM assistant with next-step recommendations
- Visual multi-pipeline management with revenue forecasting
- 400+ integrations for your full tech stack
❌ 失うもの：
- The free plan — Pipedrive doesn’t offer one
- Capsule’s simpler, less cluttered user experience
- Personalized support on entry-level plans
📋切り替え方法：
- Export contacts and opportunities from Capsule as CSV
- Start a 14-day free trial on Pipedrive at pipedrive.com
- Import your data and configure pipelines in Pipedrive’s setup wizard
What Our Review Didn’t Cover
This comparison focused on small to mid-sized businesses and solopreneur use cases. We didn’t test enterprise SSO setups, custom API integrations, or migrations involving 50,000+ records. Both Pipedrive and Capsule CRM offer enterprise features beyond the scope of this review. Power users with complex sales operations should request a demo before committing to either platform.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | カプセルCRM |
| 🚀 パイプライン管理 | パイプドライブ |
| 🤖 AI機能 | パイプドライブ |
| 🎯連絡先管理 | カプセルCRM |
| 👶 使いやすさ | カプセルCRM |
| 🔌 連携機能 | パイプドライブ |
| 📊 報道 | パイプドライブ |
| 🏆総合優勝 | パイプドライブ |
🏆 優勝：PIPEDRIVE
Pipedriveは8部門中5部門で受賞した。
最適な用途: Sales-driven businesses, growing teams needing automation, sales managers tracking many deals at once
Pipedrive and Capsule CRM serve very different unique needs.
Pipedrive is the stronger CRM for sales-driven businesses that want to close more deals. It gives you AI tools, marketing automation, and 400+ integrations to power your sales pipeline.
Capsule CRM is the smarter pick for solopreneurs, フリーランサー, and small businesses focused on simple contact management. The free plan, 99.99% uptime, and personalized support make it a powerful tool for users who want to avoid software bloat.
If you need depth and scale, choose Pipedrive. If you want simplicity and budget-friendly pricing, Capsule CRM is your CRM solution.
Pipedriveの比較をもっと見る
Pipedriveが他の競合他社と比べてどうなのか、以下に示します。
Pipedriveが勝利した点： visual sales pipeline, affordable entry pricing, focused sales tools
HubSpotが優れている点： generous free plan, marketing hub, larger app library
Pipedriveが勝利した点： ease of use, faster setup, lower pricing for small teams
セールスフォース 勝利したタイトル： enterprise-grade customization, deep reporting, vast app marketplace
Pipedriveが勝利した点： dedicated sales pipeline tools, AI selling features, deal forecasting
月曜日のCRMの勝利点： visual project boards, team collaboration, flexible workflows
Pipedriveが勝利した点： visual pipeline UI, simpler entry pricing, sales focus
キープ 勝利したタイトル： built-in e-commerce, marketing automation depth, invoicing tools
Pipedriveが勝利した点： cleaner pipeline UI, larger integrations marketplace, AI sales tools
Freshsalesが勝利した点： built-in phone dialer, free plan availability, native chat
Capsule CRMの比較
Capsule CRMが他の競合他社と比べてどうなのか、以下に示します。
Capsule wins on: simplicity, faster setup, no software bloat
HubSpotが優れている点： larger free plan limits, marketing tools, broader scale
Capsule wins on: ease of use, cleaner UI, personalized support on every plan
Zoho CRMが優れている点： feature depth, automation tools, larger free plan
Capsule CRMとFreshsalesの比較
Capsule wins on: cleaner design, easier onboarding, no expensive setup fees
Freshsalesが勝利した点： built-in calling, AI lead scoring, email sequences
よくある質問
Pipedriveよりも優れたCRMはどれですか？
It depends on your needs. HubSpot offers a stronger free plan and marketing hub. Capsule CRM is a more affordable alternative for solopreneurs and small businesses.
Capsule CRMの代替となるものは何ですか？
Top alternatives include HubSpot, Zoho CRM, Freshsales, and Pipedrive. Capsule CRM vs Pipedrive is the most common comparison if you need a stronger sales pipeline and AI tools.
PipedriveはCRMとして使用できますか？
Yes, Pipedrive is a full CRM. It manages contacts, tracks deals, automates follow-ups, and connects with 400+ apps. It’s built for sales-driven teams.
Pipedriveの月額料金はいくらですか？
Pipedrive starts at $14/user/month for the Lite plan. Growth costs $24/user/month, Premium is $49/user/month, and Ultimate is $69/user/month, billed annually.
Capsule CRMはどのような用途に最適ですか？
Capsule CRM is best for freelancers, non-profits, and small businesses that want a simple CRM solution. The free plan and clear structure make it ideal for beginners.
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