HubSpot vs Salesmate: Which is The Best CRM in 2025?

Picking the right CRM is tough. 

You’re looking at HubSpot vs Salesmate, and honestly, it isn’t very clear.

Imagine choosing the wrong one.

You’d waste time and money and maybe even lose customers. 

Don’t worry! This post will break down HubSpot vs Salesmate so you can easily decide.

Overview

We dove deep into both HubSpot and Salesmate, testing their features, user interfaces, and customer support.

Our hands-on experience allows for a direct, practical comparison, cutting through marketing fluff to give you real insights.

What is HubSpot?

So, HubSpot? Think of it as a big toolbox.

It helps with sales, marketing, and customer service.

Basically, it’s designed to help you grow your business, all in one place.

Also, explore our favorite Hubspot alternatives…

Key Benefits

HubSpot shines with its all-in-one approach and robust free plan. Here’s what makes it stand out:

• Free CRM: Yes, you read that right! HubSpot offers a completely free CRM with unlimited users and up to 1 million contacts.
• Marketing Automation: Automate your marketing tasks, such as email campaigns and social media posting, to save time and boost efficiency.
• Sales Pipeline Management: Visualize and track your sales process, making it easier to identify bottlenecks & close deals faster.
• Extensive Integrations: Connect HubSpot with over 1,000 popular business tools to streamline your workflows.

Pricing

• Free Tools: Free for up to two users.
• Marketing Hub Starter: $15/seat/month.
• Starter Customer Platform: $15/seat/month.
• Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.

What is Salesmate?

Salesmate? It’s all about sales. Think calling, texting, and closing deals.

It’s built for teams that need to stay connected and move fast.

It’s a focused sales CRM.

Also, explore our favorite Salesmate alternatives…

Key Benefits

• Built-in calling: Make and receive calls directly within Salesmate.
• Sales sequences: Automate your outreach with personalized emails and texts.
• Pipeline management: Visualize your sales process and identify bottlenecks.
• Mobile app: Access your CRM data on the go.

Pricing

• Basic: $23/user/month.
• Pro: $39/user/month.
• Business: $63/user/month.

Feature Comparison

Let’s examine the key features of these two CRMs.

We’ll compare them, highlighting strengths and weaknesses to help you decide which best suits your specific business needs.

1. Ease of Use

• HubSpot:
  • Offers an intuitive interface, making it easy for new users to get started. The free version is a great way to explore.
  • The design is clean and modern, enhancing productivity.
• Salesmate:
  • While functional, some users find the interface less modern.
  • However, its focused design helps the sales team quickly adapt to its features.

2. Sales Automation (Workflow)

• HubSpot:
  • Provides robust workflow automation, allowing users to automate complex tasks and streamline the sales process.
  • Advanced analytics allow you to track the performance of your automation.
• Salesmate:
  • Salesmate offers strong sales automation focused on calling and follow-up.
  • It helps automate repetitive tasks, improving productivity.

3. CRM Functionality

• HubSpot:
  • HubSpot CRM is a comprehensive platform offering a wide range of features beyond basic CRM functionality.
  • Hubspot offers a large number of features.
• Salesmate:
  • It focuses on core sales CRM functionality with strong tools for managing contacts and deals.
  • Salesmate provides excellent call and text functionality.

4. Email Marketing & Tracking

• HubSpot:
  • Provides powerful email marketing tools, including email tracking and automation.
  • Allows for detailed campaign analysis.
• Salesmate:
  • Offers built-in email tracking and basic campaign management.
  • The focus is more on sales-focused communication.

5. Customization

• HubSpot:
  • Highly customizable, allowing users to tailor the platform to their specific business needs.
  • You can customize almost every aspect of the CRM.
• Salesmate:
  • Offers customizable fields and pipelines, but is less extensive than HubSpot.
  • Customization is focused on sales workflows.

6. Integrations

• HubSpot:
  • Offers a vast library of integrations, allowing users to integrate with numerous third-party apps.
  • Many people like HubSpot because of this.
• Salesmate:
  • Provides essential integrations, but the selection is more limited.
  • Integrations are focused on sales tools.

7. Sales Forecasting & Support

• HubSpot:
  • Provides advanced sales forecasting tools and comprehensive customer support.
  • The support team is very helpful.
• Salesmate:
  • Offers basic sales forecasting and a responsive support team.
  • Offers a 15-day free trial.

What to Look For When Choosing CRM Software?

• Scalability: Can it grow with your business?
• Integration Needs: Does it connect with your existing tools?
• Mobile Access: Is it accessible on the go?
• Data Security: How strong are its security measures?
• Training & Support: Are resources readily available?
• Reporting and Analytics: Does it provide the insights you need?
• User Roles and Permissions: Can you control who sees what?
• Customer Support Quality: Is the support team responsive and helpful?
• Implementation Time: How long will it take to get up and running?
• Industry Specific Features: Does it have features tailored to your industry?

Final Verdict

So, after looking at everything, we pick HubSpot.

It just does more. Sure, Salesmate is great for sales teams focused on calls.

But HubSpot? It’s like a full toolbox.

It helps with marketing, sales, and even customer support.

It’s easier to use, too.

If you want a CRM that grows with you, HubSpot is the one for you. 

We’ve used both, so we know what works.

When you compare HubSpot, it’s clear that it offers more for your money, especially if you need more than sales tools.

More of Hubspot

We’ve explored several alternatives to Hubspot, each offering distinct strengths.

Here’s a brief comparison of Hubspot with these software solutions:

• Hubspot vs Gohighlevel: GoHighLevel is primarily tailored for marketing agencies, offering an all-in-one platform for managing various digital marketing tasks, including appointment scheduling and social media. Hubspot, conversely, caters to businesses of all sizes, excelling in inbound marketing with a broader set of marketing, sales, and service tools.
• Hubspot vs Pipedrive: Pipedrive is a sales-focused CRM known for its visual sales pipeline management and intuitive interface, which makes it ideal for tracking deals. Hubspot provides a more comprehensive, all-in-one platform that encompasses sales, marketing, and customer service.
• Hubspot vs Keap: Keap (formerly Infusionsoft) specializes in CRM and marketing automation, particularly for small businesses looking to streamline sales processes and contact management. Hubspot offers a wider range of marketing, sales, and service features, often with more robust automation and reporting.
• Hubspot vs ActiveCampaign: ActiveCampaign excels in email marketing and marketing automation, with advanced segmentation and conditional logic. However, Hubspot provides a more extensive all-in-one platform that encompasses lead generation, social media management, and a broader range of automation triggers and actions.
• Hubspot vs Clickfunnels: ClickFunnels is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform, offering comprehensive tools beyond just funnel building, including CRM, content management, and SEO.
• Hubspot vs Folk: Folk is a simpler CRM solution that excels in straightforward contact management and organization. It is suitable for small teams that prioritize ease of use. Hubspot offers more robust contact management, detailed analytics, and a wider array of marketing and sales features, albeit with a steeper learning curve.
• Hubspot vs Instantly: Instantly specializes in cold email outreach and lead generation automation. Hubspot provides a much broader suite of tools, including a full CRM, comprehensive email marketing with advanced design capabilities, social media integration, and more extensive automation workflows.
• Hubspot vs ClickUp: ClickUp is primarily a project management tool with extensive customization and collaboration features. It allows users to manage tasks, documents, and goals. While it offers some CRM functionalities through custom fields, Hubspot is a dedicated CRM system designed to manage customer relationships and streamline sales processes comprehensively.
• Hubspot vs Monday CRM: Monday.com is a work operating system focused on project management, collaboration, and workflow automation. In contrast, Hubspot is a fully integrated CRM offering deep sales, marketing, and customer service automation. It is designed to drive revenue and scale with businesses.
• Hubspot vs Capsule CRM: Capsule CRM is a simpler, user-friendly contact manager and sales tracker, ideal for small businesses needing organized customer information and clear pipeline views. Hubspot offers a more robust, feature-rich CRM with advanced sales pipelines, comprehensive marketing automation, and extensive integrations.
• Hubspot vs Insightly: Insightly combines CRM with strong project management features, making it versatile for businesses requiring both. Hubspot excels in marketing automation and broader sales features, offering a more comprehensive suite for inbound marketing and lead nurturing.
• Hubspot vs Freshsales CRM: Freshsales CRM is a sales-focused CRM emphasizing AI-powered lead scoring and sales automation for efficient deal management. Hubspot provides a more extensive all-in-one platform with robust marketing automation features integrated alongside sales and service tools, making it suitable for more complex sales cycles.
• Hubspot vs Salesforce: Salesforce is a powerful, highly customizable enterprise-grade CRM with robust reporting and forecasting capabilities, ideal for large organizations with complex needs. Hubspot offers a more user-friendly interface and a well-rounded set of marketing and sales tools, particularly appealing to SMBs, with a more accessible pricing model.
• Hubspot vs Zendesk: Zendesk is a specialized customer service and support platform, excelling in omnichannel support, ticketing, and advanced AI capabilities for issue resolution. Hubspot Service Hub offers integrated customer support tools as part of its broader CRM suite, providing seamless data flow between marketing, sales, and service teams, but with less emphasis on advanced AI than Zendesk.

More of Salesmate

Here’s a brief comparison of Salesmate with these software solutions:

• Salesmate vs Gohighlevel: Salesmate provides a streamlined, user-friendly CRM for sales teams, focusing on deal closing, while GoHighLevel is a broader platform offering extensive sales and marketing automation with advanced lead generation.
• Salesmate vs Pipedrive: Salesmate offers intuitive sales pipeline management with built-in calling, whereas Pipedrive excels in visual pipeline clarity and allows effortless deal progression.
• Salesmate vs Keap: Salesmate provides a user-friendly interface with customizable deal pipelines for visual tracking, while Keap delivers powerful sales and marketing automation with strong sales funnel capabilities.
• Salesmate vs ActiveCampaign: Salesmate prioritizes sales pipelines and deal tracking within its CRM; ActiveCampaign integrates sales and marketing automation for a holistic customer view and excels in email marketing.
• Salesmate vs Clickfunnels: Salesmate is a CRM designed for managing sales and customer relationships; ClickFunnels is a specialized tool for building high-converting sales funnels and landing pages.
• Salesmate vs Folk: Salesmate is a full-fledged CRM for sales teams with robust pipeline management and automation. Folk is a simpler contact management tool focused on organization and collaboration.
• Salesmate vs Instantly: Salesmate provides a comprehensive sales CRM with pipeline management and multi-channel outreach; Instantly specializes in scaled cold email outreach and lead generation.
• Salesmate vs Clickup: Salesmate is a dedicated sales CRM for pipeline management and deal tracking; ClickUp is an all-in-one productivity platform with project management, task tracking, and CRM functionalities.
• Salesmate vs Monday CRM: Salesmate is a focused sales CRM with built-in email marketing and strong deal management; Monday CRM offers highly customizable visual workflows and broad work OS capabilities.
• Salesmate vs Capsule CRM: Salesmate is a comprehensive solution with sales automation and detailed reporting; Capsule CRM is a simpler, user-friendly contact management tool, often more basic.
• Salesmate vs Insightly: Salesmate provides a user-friendly CRM primarily for sales activities; Insightly offers a more robust CRM with integrated project management functionality.
• Salesmate vs Freshsales CRM: Salesmate delivers detailed, real-time reporting and extensive workflow customization; Freshsales CRM offers an intuitive interface with AI assistance and broader automation.
• Salesmate vs Salesforce: Salesmate is a user-friendly CRM ideal for small to medium businesses, offering straightforward sales management; Salesforce is a highly customizable, scalable, enterprise-level CRM with a vast feature set.

Frequently Asked Questions