اختيار المناسب إدارة علاقات العملاء can feel like picking out a new car.
Overwhelmed by options? You’re not alone.
Two popular choices are Keap and Creatio إدارة علاقات العملاء, and they both have a lot to offer.
But which one is the best fit for your business in 2025?
This guide will compare Keap vs Creatio إدارة علاقات العملاء, examine their features and pricing, and determine who they’re best suited for.
By the end, you will have all the information you need to اصنع a confident decision and move your business forward.
لمحة عامة
To give you the most accurate comparison, we’ve spent weeks testing both Keap and Creatio إدارة علاقات العملاء.
We’ve explored their features, analyzed their pricing plans, and considered their strengths and weaknesses to help you determine which platform perfectly suits your needs.
Ready to get organized and save 15 hours a week? Keap’s powerful automation can make it happen.
التسعير: You can try it for free. Paid plan starts at $249/month
الميزات الرئيسية:
- التسويق عبر البريد الإلكتروني
- إدارة علاقات العملاء
- أتمتة المبيعات والتسويق
Ready to explore Creatio’s powerful features? Sign up and experience the platform firsthand.
التسعير: It has a free trial. The premium plan starts at $25/month.
الميزات الرئيسية:
- Visual Workflow Builder
- Advanced Analytics
- No-Code Customization
What is Keap?
Keap is like your business’s best friend. It’s there to help you with everything.
Think of it as a super-organized assistant.
It keeps track of all your contacts and helps you talk to your customers.
Keap also automates tasks, giving you more time to focus on what matters most. Pretty cool.
استكشف أيضاً Keap alternatives...
وجهة نظرنا
كاب is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features.
المزايا الرئيسية
- التسويق عبر البريد الإلكتروني المدمج: أرسل رسائل بريد إلكتروني مستهدفة إلى جمهورك.
- أتمتة سهلة الاستخدام: أتمتة المهام مثل إرسال رسائل المتابعة وتعيين العملاء المحتملين.
- إدارة خط أنابيب المبيعات: تتبّع صفقاتك وحدد الفرص المتاحة.
- عمليات تكامل التجارة الإلكترونية: قم بتوصيل Keap بمتجرك عبر الإنترنت لإدارة الطلبات والعملاء.
التسعير
يقدم Keap إصدارًا تجريبيًا مجانيًا وهيكل تسعير بسيط للبدء.
- خطة بسيطة: يبدأ السعر من $249T/شهرياً (يتم دفعه سنوياً) ويوفر مستخدمين اثنين و1500 جهة اتصال.
الإيجابيات
السلبيات
ما هو Creatio CRM؟
Now, let’s talk about Creatio إدارة علاقات العملاء. It’s more advanced than Keap.
Think of it as that friend who always has the latest tech gadgets.
Creatio is super flexible. It can be customized to easily fit your exact needs.
It’s also great at automating complex processes.
If you’re looking for a robust إدارة علاقات العملاء with many features, Creatio might be your new best friend.
استكشف أيضاً بدائل Creatio CRM CRM...
المزايا الرئيسية
Creatio has some strong points that make it stand out. It helps make your work faster and better.
- No-Code Freedom: Build apps fast. Change workflows easily. No coding needed!
- Boosts Efficiency: Automate tasks. This frees up your team.
- 360° Customer View: See all customer info in one spot. Understand them better.
- AI Smart Help: Uses AI for predictions. Helps make smart business choices.
- Integrated Modules: Combines sales, marketing, and service. All in one place.
التسعير
ستتم فوترة جميع الخطط سنوياً.
- النمو: $25/شهر.
- المؤسسة: $55/month.
- غير محدود: $85/month.
الإيجابيات
السلبيات
مقارنة الميزات
Now for the head-to-head matchup!
Let’s compare Keap and Creatio across key features to see how they stack up.
This will help you decide which CRM solution is the right fit for your specific business operations.
1. Sales Automation Capabilities
Both Keap and Creatio offer robust sales الأتمتة الإمكانيات.
Keap focuses on simplifying everyday tasks like contact management, email marketing, and appointments.
It’s great for الشركات الصغيرة looking to streamline sales processes and improve efficiency.
Creatio, on the other hand, provides more advanced sales automation features, including visual workflow automation and AI-powered insights.
This makes it a better choice for larger businesses with complex sales processes.
2. Customer Relationship Management (CRM)
At their core, both platforms are designed for effective customer relationship management.
Keap provides a user-friendly interface and essential tools for managing customer interactions and البيانات.
Creatio offers a more comprehensive CRM approach, with advanced features like 360-degree customer views and personalized customer journeys.
3. Sales Pipeline Management
Both platforms offer tools for sales pipeline management.
Keap provides a straightforward pipeline view to track deals and monitor progress.
Creatio offers a more customizable and visual approach to sales pipeline management.
It allows sales teams to tailor the pipeline to their needs and gain deeper insights into deal flow.
4. Sales Forecasting
When it comes to sales forecasting, Creatio takes the lead.
It offers advanced analytics and AI-powered insights to help businesses predict future sales performance.
Keap provides essential إعداد التقارير and analytics, but its sales forecasting capabilities are less robust than Creatio’s.
5. Seamless Integration
Keap shines when it comes to seamless integration with other business tools.
It offers various integrations with popular platforms like Quickbooks, Shopify, and زابير.
Creatio also offers integrations but focuses on providing an all-in-one CRM solution with a comprehensive suite of built-in features.
6. CRM Software for Different Needs
Keap is a great CRM software solution for small businesses & startups looking for an easy-to-use platform to manage customer interactions and automate basic sales processes.
Creatio is a more robust CRM software designed for larger businesses with complex needs, a desire for customization, and advanced automation.
7. Business Automation Software
While both platforms can be considered business automation software, they cater to different needs.
Keap simplifies essential tasks and helps small businesses automate their sales processes.
Creatio, with its robust features and no-code platform, enables larger businesses to automate complex operations and workflows across various departments.
Remember, the أفضل إدارة علاقات العملاء solutions are the ones that site properly within your existing technology ecosystem and meet the unique needs of your business.
What to look for when choosing a CRM?
- Business Process Management: Look for a platform that can handle your company’s unique business process management needs. It should adapt to your workflows, not the other way around.
- Automate Workflows: Does the CRM allow you to automate workflows easily? This is key to saving time and streamlining operations.
- Accelerate Sales Processes: The right platform should help you accelerate sales processes, not slow them down. Look for tools that simplify tasks for your sales teams.
- Omnichannel Marketing Platform: Consider if you need an omnichannel marketing platform to manage communications across all channels.
- Maximum Degree of Freedom: Will the platform give you the maximum degree of freedom to customize and build without limitations? This is where platforms with robust no code tools shine.
- Orchestrate Customer Journey: The best CRMs allow you to easily orchestrate customer journey from first contact to loyal customer.
- Marketing Creatio: Look for a platform with powerful marketing features like those found in Marketing Creatio to manage your marketing campaigns.
- Customer and Employee Experiences: A great CRM should improve both customer and employee experiences by providing a user-friendly interface and valuable insights.
- Business Environment: Consider how the CRM will fit into your overall business environment and integrate with your existing tools.
- Industry Workflows: If your industry has specific needs, look for a CRM that offers pre-built industry workflows or the ability to create them.
الحكم النهائي
For us, Creatio CRM wins.
Its customization, automation, and analytics make it ideal for businesses needing a flexible & scalable solution.
While pricier and requiring more training, tailoring Creatio to your needs and gaining insights from your customer data is invaluable.
However, Keap is excellent for small businesses seeking an easy-to-use, affordable CRM to streamline operations.
The best CRM depends on your needs and budget.
Trust us, with our CRM experience, this guide will help you find the best platform to drive your business forward.
Here’s a comparison of Keap with various alternatives:
- كيب ضد بايبيدرايف: Keap excels in marketing automation and integrated sales. Pipedrive focuses more on visual sales pipeline management and deal tracking.
- كاب مقابل GoHighLevel: GoHighLevel is an all-in-one platform for agencies, offering white-label options and extensive automation.
- Keap vs ActiveCampaign: Keap provides an all-in-one business automation solution for service-based small businesses. ActiveCampaign specializes in sophisticated email marketing and customer experience automation.
- Keap vs HubSpot: Keap integrates CRM, marketing automation, and e-commerce for small businesses. HubSpot offers a broader suite of hubs for sales, marketing, service, and content, suitable for various business sizes.
- Keap vs ClickFunnels: Keap offers CRM, marketing automation, and e-commerce. ClickFunnels is primarily a sales funnel and landing page builder with some lead collection functionality.
- Keap vs Folk: Keap provides robust sales and marketing automation with deep customization. Folk offers a simpler, user-friendly interface focused on collaborative contact management.
- Keap vs Instantly: Keap is a comprehensive CRM and automation platform for sales and marketing. على الفور specializes in outbound sales outreach and lead generation.
- Keap vs ClickUp: Keap is a dedicated CRM with strong sales and marketing automation. كليك أب is a versatile project management tool that can be configured as a CRM.
- Keap vs Monday CRM: Keap is a dedicated CRM focused on small business sales and marketing automation. Monday CRM is a flexible work OS with strong customizable CRM capabilities for collaborative workflows.
- Keap vs Capsule CRM: Keap offers advanced marketing automation and integrated business solutions. كبسولة CRM is designed for simplicity and affordability, ideal for small—to medium-sized businesses.
- Keap vs Insightly: Keap focuses on robust marketing automation and lead management. Insightly provides contact and project management with workflow automation, suitable for small—to mid-sized businesses.
- Keap vs Freshsales CRM: Keap offers strong automation and is geared towards small businesses. Freshsales CRM is known for its affordability, user-friendly interface, and broad integrations.
- Keap vs Salesforce: Keap is tailored for small business CRM and marketing automation. Salesforce is a highly customizable, scalable, industry-leading CRM for businesses of all sizes, especially enterprises.
- Keap vs Zendesk: Keap excels in sales and marketing automation and e-commerce. Zendesk is primarily a customer service and support platform with robust ticketing and collaboration features.
فيما يلي مقارنة موجزة بين Creatio CRM وهذه الحلول البرمجية:
- CRM Creatio CRM مقابل Pipedrive: يوفر نظام Creatio CRM أتمتة شاملة للعمليات وتخصيصًا بدون تعليمات برمجية لمختلف مهام سير العمل في الأعمال، بينما تتخصص Pipedrive في إدارة خط أنابيب المبيعات المرئية، مما يبسّط عملية تتبع الصفقات.
- Creatio vs GoHighLevel: Creatio is a no-code platform for CRM and business process automation. It helps businesses speed up sales, marketing, and service tasks. GoHighLevel is an all-in-one sales platform and marketing tool. It’s built for marketing agencies and small business owners to grow their own business.
- إدارة علاقات العملاء من كرياتيو CRM ضد كاب: يوفر نظام Creatio CRM أتمتة واسعة النطاق للمبيعات ورؤى مدعومة بالذكاء الاصطناعي للعمليات المعقدة، بينما يركز Keap على تبسيط إدارة جهات الاتصال والتسويق عبر البريد الإلكتروني والمواعيد للشركات الصغيرة.
- برنامج Creatio CRM CRM مقابل ActiveCampaign: يقدم نظام Creatio CRM منصة موحدة لأتمتة عمليات المبيعات والخدمات والتسويق مع تخصيص عميق؛ حيث تتفوق ActiveCampaign في أتمتة التسويق الذكي وتقسيمه إلى شرائح وحملات البريد الإلكتروني.
- CRM Creatio CRM مقابل Hubspot: يركز Creatio CRM على تدفقات العمل القابلة للتخصيص بدرجة كبيرة وأتمتة العمليات القوية، بينما يقدم HubSpot مجموعة أوسع وأكثر تكاملاً للتسويق والمبيعات وخدمة العملاء، وهو معروف بسهولة الاستخدام.
- CRM Creatio CRM مقابل Clickfunnels: Creatio CRM هو نظام إدارة علاقات العملاء الشامل الذي يركز على إدارة علاقات العملاء وأتمتة العمليات التجارية؛ أما ClickFunnels فهو أداة متخصصة لبناء مسارات المبيعات وتحسين التحويلات.
- إدارة علاقات العملاء من كرياتيو CRM مقابل الشعبية: يوفر نظام Creatio CRM أتمتة تسويقية قوية وتحليلات تفصيلية للاحتياجات المعقدة. Folk هو نظام سهل الاستخدام وتعاوني لإدارة جهات الاتصال، وهو الأنسب للفرق الصغيرة.
- إدارة علاقات العملاء من كرياتيو CRM مقابل فوري: يوفر برنامج Creatio CRM إمكانات واسعة لإدارة علاقات العملاء مع أتمتة قوية لسير العمل وحملات التسويق، بينما يركز برنامج Instantly بشكل خاص على التواصل الآلي عبر البريد الإلكتروني البارد ورعاية العملاء المحتملين.
- CRM Creatio CRM مقابل Clickup: Creatio CRM هي منصة مخصصة لإدارة علاقات العملاء تعتمد على العمليات مع أتمتة قوية؛ أما ClickUp فهي أداة متعددة الاستخدامات لإدارة العمل تتضمن ميزات إدارة علاقات العملاء إلى جانب إدارة المشاريع والمهام.
- CRM Creatio CRM مقابل CRM Monday CRM: يوفر برنامج Creatio CRM أتمتة متقدمة للمبيعات والتسويق مع تخصيص واسع النطاق، بينما يركز برنامج Monday CRM على تدفقات العمل المرئية والتعاون بين الفريق، وغالبًا ما يُستخدم لإدارة المشاريع.
- CRM Creatio CRM مقابل كبسولة إدارة علاقات العملاء: يوفر نظام Creatio CRM نظامًا أساسيًا قويًا وقابلًا للتطوير مع أتمتة شاملة وإمكانيات بدون رموز. Capsule CRM هو نظام أبسط لإدارة جهات الاتصال يركز على تتبع فرص المبيعات.
- CRM Creatio CRM مقابل Insightly: يوفر نظام Creatio CRM نظامًا أساسيًا شاملاً لا يحتوي على رموز لأتمتة عمليات المبيعات والخدمات والتسويق؛ بينما يقدم Insightly نظام إدارة علاقات العملاء الغني بالميزات مع إدارة المشاريع وربط العلاقات.
- CRM Creatio CRM مقابل CRM Freshsales CRM: يوفر Creatio CRM أتمتة قوية لسير العمل وتخصيصًا متعمقًا لعمليات المبيعات المعقدة. وفي الوقت نفسه، يعطي Freshsales CRM الأولوية للواجهة البديهية وإدارة خطوط المبيعات المرئية لفرق المبيعات.
- CRM Creatio CRM مقابل Salesforce: يوفر نظام Creatio CRM نظامًا أساسيًا مرنًا وقائمًا على العمليات مع تخصيص قوي بدون رموز؛ أما Salesforce فهو نظام إدارة علاقات العملاء المؤسسية الرائد في المجال والقابل للتطوير والشامل للغاية مع نظام بيئي واسع للتطبيقات.
الأسئلة الشائعة
What is the main difference between Keap and Creatio?
Keap is a user-friendly, all-in-one CRM focused on sales and marketing automation for small businesses. Creatio is a robust, customizable CRM with advanced features like visual workflow automation and AI-powered insights for larger firms.
أي إدارة علاقات العملاء أفضل للشركات الصغيرة؟
Keap is generally a better choice for small businesses because of its affordability, ease of use, & focus on essential features. Creatio can be more complex and expensive for smaller firms to implement.
Can I try Keap or Creatio for free?
Yes, both Keap and Creatio offer free trials. This allows you to test the platforms and see which fits your needs better before committing to a paid plan.
What kind of customer support do Keap and Creatio offer?
Both companies provide excellent customer support. Keap offers phone, email, and chat support, while Creatio provides a knowledge base, community forum, and dedicated account management for its higher-tier plans.
Do Keap and Creatio integrate with other business tools?
Yes, both CRMs offer integrations with popular business applications. Keap boasts a wide range of integrations, including Quickbooks and Shopify. Creatio focuses on providing a comprehensive suite of built-in features and integrations with leading enterprise solutions.
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