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KeapとCreatio CRMの比較 ― これを読むまでは購入しないでください

執筆者 | Last updated Apr 26, 2026

勝者
キープ
4.2
  • オールインワン CRM プラットフォーム
  • Built-in AI Marketing アシスタント
  • Sales & Email オートメーション
  • Built-in Landing Pages
  • 専任のオンボーディングマネージャー
  • 14日間無料トライアル
  • 月額299ドルから(年間契約)
準優勝
Creatio CRM ロゴ
3.5
  • ノーコードワークフロー ビルダー
  • AIを活用したリードスコアリング
  • 360度顧客ビュー
  • 20+ Industry-Specific Templates
  • Custom App Building
  • 構成可能な価格設定モデル
  • 月額25ドル/ユーザーから

⚡ Quick Verdict:

  • 価格: Keap starts at $299/month (annual) for small businesses, while Creatio CRM starts at $25 per user/month for its Growth plan.
  • 最適な用途: Keapは、 中小企業 owners who need an all in one CRM with sales automation and email marketing baked in. Creatio fits mid-sized to large enterprises that need extensive customization options through no-code tools.
  • 主な違い: Keap focuses on simplicity and rapid setup for service-based businesses. Creatio offers a no-code crm platform that lets teams build custom workflows for complex 仕事 プロセス。
  • Our pick: Keap for most small businesses — it bundles email marketing, sales pipelines, and contact management without the steep learning curve.
Keap vs Creatio CRM

Choosing between Keap and Creatio CRM comes down to one 質問.

Do you want a ready-made tool or a platform you can shape yourself?

Both crm platforms aim to speed up your sales pipelines for growing teams.

But they target very different business needs.

Keap packages sales automation, email marketing, and contact management into a tidy bundle.

Creatio gives you a no-code crm platform you can mold for complex business operations.

概要

Keap vs Creatio CRM comparison breaks down pricing, features, and ease of use for both tools.

We also cover which tool fits 中小企業 owners versus enterprise teams.

Our sources include published specs, documentation, and verified user reviews.

私たちの 作家 also spent hands-on time with each platform.

By the end, you’ll know which crm software fits your business.

Keapとは何ですか?

Keap is a crm platform built for small business owners and online entrepreneurs.

It bundles contact management, sales automation, email marketing, and payment processing in one place.

The platform was originally called Infusionsoft before its 2019 rebrand.

Keap is built for entrepreneurs who automate repetitive tasks and grow revenue.

It also includes Keap AI, an assistant that drafts marketing content and automates campaigns.

Most users pick it for the all in one approach to sales and marketing tools.

キープ

An all in one crm for service-based small businesses. Automates sales and marketing without the heavy setup.

Keapの価格

2026年におけるKeapの費用は以下のとおりです。

プラン価格最適な用途
プロプラン月額299ドル(年間請求)Small businesses needing sales and marketing automation

Pricing verified April 2026.

Keapの価格

無料トライアル: はい、Keapは14日間の無料トライアルを提供しています。クレジットカードは不要です。

返金保証: Keap offers a 30-day money-back guarantee on most plans. Check current terms before you commit.

📌 注記: Keap typically starts around $129–$249/month for 1,500 contacts and 2 users. The $299/month tier reflects the higher Pro plan with full sales automation and the AIアシスタント.

⚠️ 警告: Keap charges a mandatory $500 onboarding fee for new accounts. Factor this into your first-month cost when comparing other crm platforms.

Keapの主な利点

Here’s what makes Keap worth considering:

  • All in One CRM: Keap combines contact management, email marketing, sales pipelines, and payment processing in one tool. You skip the work of stitching together separate marketing tools.
  • ワークフロー自動化: Set up “when-then” automations or build multi-channel customer journeys. The visual builder maps the entire sales process.
  • 組み込みのメールマーケティング機能: Send personalized email campaigns with segmentation and tags. Track opens, clicks, and conversions inside one dashboard.
  • Keap AI Assistant: The AI helps you draft personalized campaigns and automate marketing campaigns faster. It cuts content time for solo founders.
  • Dedicated Onboarding: Every new account gets a dedicated Implementation Strategy Manager. That’s rare for a crm at this price.
  • 営業パイプライン管理: Visual pipeline management lets you drag and drop deals through stages. Sales teams track key metrics without separate reporting tools.
Keapの紹介

What Our Team Noticed

Our writer signed up for Keap and spent several days exploring how the platform handles sales automation and email marketing for a small business. Here’s what stood out:

ライフサイクル Keap CRM

Keapの長所と短所

✅ メリット
  • All in one platform combines crm, email marketing, and payment processing
  • Dedicated Implementation Strategy Manager for new customers
  • Built-in AI assistant generates marketing content and personalized campaigns
  • Visual automation builder handles workflow automation without code
  • クレジットカード不要の14日間無料トライアル
❌ デメリット
  • Mandatory $500 onboarding fee adds to first-month cost
  • Less flexible than no-code crm platforms for complex business processes
  • Not designed for large enterprise teams or industry-specific workflows
  • Pricing climbs quickly as your contact list grows past 1,500

Creatio CRMとは何ですか?

Creatio CRM is a no-code crm platform built for mid-sized to large enterprises.

It lets teams design custom workflows without writing code.

The platform covers sales, marketing, customer service, and select back-office operations.

Creatio AI suggests next best actions, scores leads, and automates customer service.

It also offers more than 20 specialized templates for specific industries.

Most users pick Creatio for a 360-degree customer view across teams.

Creatio CRMの正直なレビュー - 使用前にご覧ください

クリエイティオCRM

A no-code crm platform for enterprise teams. Build custom apps and workflows without developers.

Creatio CRMの価格

2026年におけるCreatio CRMの費用は以下のとおりです。

プラン価格最適な用途
成長1ユーザーあたり月額25ドルSmaller teams starting with no-code crm
企業1ユーザーあたり月額55ドルMid-sized teams with complex pipeline management
無制限1ユーザーあたり月額85ドルLarge teams needing full sales automation capabilities

Pricing verified April 2026.

Creatio CRMの価格

無料トライアル: Yes — Creatio offers a free trial of its core platform. Contact sales for industry-specific packages.

返金保証: Creatio uses an annual contract model. Refund terms are negotiated with sales during signup.

📌 注記: Creatio uses a composable pricing model. Add-on products like marketing or service applications cost around $15 per user/month each on top of the base platform fee.

⚠️ 警告: Creatio often requires a minimum annual commitment of around $10,000. That makes it less accessible for very small teams or solo entrepreneurs.

Creatio CRMの主なメリット

Here’s what makes Creatio CRM worth considering:

  • ノーコードワークフロービルダー: Studio of Creatio lets you build custom apps and modify interfaces without coding. Business analysts can adjust workflows on their own.
  • クリエーションAI: The AI suggests next best actions, scores leads, and powers predictive analytics. It surfaces actionable insights from customer データ 自動的に。
  • 360度顧客ビュー: Track customer interactions across sales, marketing, and service in one place. This view supports sales forecasting and reporting capabilities.
  • 業界別テンプレート: Creatio offers 20+ ready-made templates for industries like banking, manufacturing, and pharma. You start with a working setup instead of a blank slate.
  • Composable Pricing: Pick only the modules you need (sales, marketing, service). The pricing flexes with your business needs.
  • Tiered Customer Support: A collaborative client success team backs every customer. Higher tiers include faster response times and dedicated specialists.
Creatio CRM ホームページ

What Our Team Noticed

Our writer signed up for Creatio CRM and explored the no-code builder for several days. Here’s what stood out:

Creatio CRMの個人体験

Creatio CRMのメリットとデメリット

✅ メリット
  • No-code platform supports extensive customization options
  • 20+ industry-specific templates speed up implementation
  • Creatio AI handles lead scoring and predictive analytics
  • 360-degree view connects customer interactions across teams
  • High user satisfaction with collaborative client success team
❌ デメリット
  • Steep learning curve compared to simpler crm platforms
  • $10,000 minimum annual commitment locks out small teams
  • Pricing isn’t fully transparent without contacting sales
  • Implementation often takes 3 to 6 months for full rollout

機能比較

Let’s dive into a detailed comparison of Keap vs Creatio CRM.

We’ll cover nine key features to help you find the crm platform that fits your business needs.

特徴キープクリエイティオCRM
開始価格月額299ドル1ユーザーあたり月額25ドル
無料トライアル✅ 14日間✅ 利用可能
コード不要のカスタマイズ❌ 限定✅ 広範囲にわたる
Email Marketing Built-in✅ ネイティブ✅ アドオン
営業パイプライン管理✅ ビジュアル✅ Customizable
AIアシスタント✅ Keap AI✅ クリエイティオAI
Industry-Specific Templates✅ 20+ industries
Built-in Landing Pages
予測分析❌ 基本✅ 上級者向け
最適な用途中小企業Mid-large enterprises

1. Automation Builder & Workflow Automation

キープ: Keap’s automation builder uses a visual drag-and-drop interface to map customer journeys. You can chain multi-step “when-then” sequences across email, 文章, and tasks. It works best for solo founders focused on automating repetitive tasks without learning a new system.

Keap CRM 自動化ビルダー

クリエイティオCRM: Creatio uses Studio of Creatio for no-code workflow design. Business users can build full apps and adjust process logic without developer help. The flexibility is broader than Keap’s, but the trade-off is a steeper learning curve.

Creatio CRM Studio Of Creatio

2. 顧客管理とCRM

キープ: Keap centralizes customer data with tags, custom fields, and segmentation. Sales teams track every contact’s history including emails, calls, payments, and deal stages. The interface stays clean as the contact list grows.

キープCRM

クリエイティオCRM: Creatio offers customer profiling, case management, lead distribution, and activity logs. Its 360-degree customer view connects data from sales, marketing, and customer support teams. For enterprises managing thousands of accounts, the depth of contact records matters more than ease of use.

Creatio CRMクライアント管理

3. Email Marketing & Personalized Campaigns

キープ: Email marketing is built into Keap. You can create personalized email campaigns with merge fields, segmentation, and automated follow-ups. Triggers fire based on customer behavior in real time.

Keap EMAILマーケティング

クリエイティオCRM: Creatio’s marketing campaigns module is a separate add-on at around $15 per user/month. Once activated, it supports personalized email campaigns, lead nurturing, and ROI reports. Enterprises that already run marketing automation elsewhere may skip this module.

Creatio CRMマーケティングアプリケーション

4. AI & Predictive Analytics

キープ: Keap AI generates marketing content and helps you build campaigns faster. It focuses on content creation rather than deep analytics. Solo founders save real time on copywriting and follow-up sequences.

Keap AI

クリエイティオCRM: Creatio AI goes further with predictive analytics, lead scoring, and next-best-action suggestions. It can also automate customer service responses. For sales teams who rely on data to forecast pipelines, this is a meaningful edge.

クリエーションCRM AI

5. Sales Pipeline & Deal Management

キープ: Keap’s sales pipeline management is visual and beginner-friendly. Drag deals between stages, set automated reminders, and track sales performance in real time. It’s ideal for the entire sales process of a small team.

Keap CRMの販売パイプライン

クリエイティオCRM: Creatio’s sales automation supports highly customizable pipelines with multiple stages, branching logic, and territory rules. Lead and opportunity tracking is detailed enough for enterprise teams managing hundreds of deals.

Creatio CRMセールスオートメーション

6. Landing Pages & Lead Generation

キープ: Keap includes a native landing page builder for lead generation. Launch capture forms, opt-in pages, and order pages without external tools. Leads flow into your contact list and trigger marketing efforts.

Keap CRMのランディングページ

クリエイティオCRM: Creatio doesn’t ship with a dedicated landing page builder. Most enterprise users plug in third-party tools or rely on existing tools. If a built-in builder matters, Keap is the cleaner choice.

7. Customization & Industry Fit

キープ: Customization in Keap focuses on tags, custom fields, and automation rules. You can shape it for service-based businesses, but it’s not designed for industry-specific workflows. The simplicity is the feature.

クリエイティオCRM: Creatio offers more than 20 specialized industry packages for banking, pharma, and manufacturing. The no-code platform allows extensive customization options for complex business processes. It also handles project management features and event management.

Creatio CRM ノーコードデザイン

⚠️ 警告: Creatio’s deep customization assumes someone on your team has time to design and maintain custom processes. If nobody owns that work, you’ll feel the steep learning curve fast.

8. Integrations & Existing Tools

キープ: Keap integrates with hundreds of business tools including QuickBooks, ザピエール, WordPress, and Outlook. Most small business owners find their core stack already supported. Setup is fast through pre-built connectors.

クリエイティオCRM: Creatio supports useful integrations with ERPs and enterprise systems. The no-code platform also makes it easier to build custom connectors. This matters for large organizations stitching together legacy systems.

Creatio CRMの便利な連携機能

9. Customer Support & Knowledge Base

キープ: Keap provides extensive support and educational resources, including a dedicated Implementation Strategy Manager during onboarding. The knowledge base covers everything from setup to advanced sales automation. Email and phone support are available across plans.

クリエイティオCRM: Creatio is praised for its collaborative client success team. The tiered support model lets enterprises pay for higher response speeds and dedicated specialists. Documentation and a knowledge base cover the full platform, including the no-code Studio.

価格とコスト

料金プランを並べて比較してみましょう。

プランキープクリエイティオCRM
無料トライアル14日間利用可能
初心者/成長月額299ドル(年間契約)1ユーザーあたり月額25ドル
中級月額55ドル/ユーザー(エンタープライズプラン)
トップティア月額85ドル/ユーザー(無制限)
オンボーディング料金$500 (mandatory)Included / Negotiated

キープ: Keap follows a contact-based subscription model. The flat monthly fee covers crm, email marketing, automation, and landing pages. The bundled pricing usually beats stitching separate marketing tools together. Keep the $500 onboarding fee in mind when budgeting.

クリエイティオCRM: Creatio uses a composable pricing model that scales with users and add-on modules. The $25/user/month entry looks affordable, but the $10,000 minimum annual commitment changes the math for very small teams. For larger sales teams, the per-user price often beats all-in-one tools.

さまざまなシナリオ

必要な場合は選ぶなぜ
Tight budget for solo workCreatio (Growth)$25/user starts cheaper
All in one with email + crmキープBundles marketing tools
業界特有のワークフロークリエイティオCRM20+ ready-made templates
Built-in landing pagesキープNative lead generation
予測分析クリエイティオCRMDeeper AI scoring
初心者向けのセットアップキープ学習曲線が低い
企業向けカスタマイズクリエイティオCRMノーコードプラットフォーム

💰 あなたの予算

Keap’s affordable pricing is fixed but bundles everything. Creatio’s per-user model looks cheaper until the $10,000 annual minimum kicks in.

🔌 あなたの技術スタック

Keap connects easily with common small business tools. Creatio’s no-code crm platform shines for custom connectors.

📝 販売プロセス

Keap fits linear, service-based sales pipelines with a few stages. Creatio handles complex pipelines with branching logic and territory routing.

🎓 あなたの経験レベル

Keap has a much shorter learning curve and dedicated onboarding. Creatio rewards teams willing to invest 3 to 6 months in setup.

🆓 無料トライアルとデモ

Both offer free trials, so use them. Test Keap with a real campaign and Creatio with a sample workflow.

🛟 サポートオプション

Keap gives every customer a dedicated implementation manager. Creatio uses a tiered support model where higher plans get faster response times.

切り替えガイド

既にこれらのツールのいずれかをご利用ですか?切り替える場合、どのような変更が予想されますか?

🔄 KeapからCreatio CRMに切り替えますか?

✅ 得られるもの:

  • No-code customization for unique business processes
  • Predictive analytics and AI lead scoring
  • 20+ industry-specific templates

❌ 失うもの:

  • Built-in landing page builder for lead capture
  • Bundled email marketing without an add-on fee
  • Simple flat-rate pricing for very small teams

📋切​​り替え方法:

  1. Export contacts, deals, and tags from Keap as CSV files
  2. Sign up for Creatio and pick the modules you need
  3. Import data and rebuild your automations using the no-code Studio
🔄 Creatio CRMからKeapに切り替えますか?

✅ 得られるもの:

  • Built-in email marketing and landing pages in one tool
  • Faster setup with a dedicated onboarding manager
  • Simpler pricing without a $10,000 annual minimum

❌ 失うもの:

  • Deep no-code customization for complex pipelines
  • Industry templates for sectors like banking or pharma
  • Predictive analytics and advanced lead scoring

📋切​​り替え方法:

  1. Export accounts, contacts, and opportunities from Creatio
  2. Sign up for Keap and pick a plan that fits your contact volume
  3. Import the data and use Keap’s onboarding manager to rebuild key automations and configure the site properly

What Our Review Didn’t Cover

This comparison focused on small business and mid-market use cases. We didn’t test Creatio’s industry-specific packages for banking or pharma, and we didn’t evaluate Keap’s performance with contact lists above 25,000 records. Enterprise SSO, custom API limits, and data residency options weren’t part of this review. If you’re managing complex multi-region teams, your priorities may differ.

最終評決

カテゴリ勝者
💰 小規模チーム向け料金プランキープ
🚀 All in One Featuresキープ
⚡ Customization DepthクリエイティオCRM
🎯 Predictive AnalyticsクリエイティオCRM
👶 使いやすさキープ
🔌 Industry-Specific FitクリエイティオCRM
📧 メールマーケティングキープ
🏆 Overall Winner (Small Business)キープ

🏆 優勝:KEAP

Keap wins 4 of 7 categories for small business buyers.

最適な用途: Service-based small businesses, solo entrepreneurs, agencies, and online coaches.

Keap and Creatio CRM are very different products. Keap is the simpler, packaged option for small business owners who want one tool for email marketing, sales pipelines, and contact management. Creatio CRM is the flexible enterprise platform for teams that build custom processes from scratch.

Creatio fits mid-sized to large enterprises with complex business processes. If your business needs heavy customization, predictive analytics, or industry-specific templates, it’s worth the investment.

However, if you’re a small business owner who wants to speed up sales and marketing without months of setup, Keap is the better choice. Bundled features and lower learning curve add up to faster results.

Keapの比較をもっと見る

Here’s how Keap stacks up against other crm platforms:

Keap vs HubSpot

キープの勝利条件: Bundled email in base plan, dedicated onboarding, simpler pricing for small teams

HubSpotが優れている点: Free CRM tier, broader marketing automation, larger app marketplace

Keap vs ActiveCampaign

キープの勝利条件: Built-in landing pages and payment processing, integrated sales pipelines, hands-on onboarding

アクティブキャンペーン 勝利したタイトル: Lower entry pricing, deeper email automation, stronger reporting capabilities

Keap vs Pipedrive

キープの勝利条件: All in one marketing and sales tools, native email campaigns, automation builder

パイプドライブ 勝利したタイトル: Pure sales pipeline focus, lower starting price, faster setup

KeapとZoho CRMの比較

キープの勝利条件: Tighter focus on small business automation, simpler interface, included onboarding

Zoho CRMが優れている点: Lower entry pricing, broader feature set, more customization options at every tier

Creatio CRMの比較

Here’s how Creatio CRM stacks up against other enterprise crm tools:

Creatio CRM vs セールスフォース

Creatio CRMが優れている点: No-code customization without admin certs, lower per-user starting price, faster industry deployment

Salesforceが優れている点: Larger partner network, deeper third-party integrations, more advanced reporting

Creatio CRM vs Microsoft Dynamics 365

Creatio CRMが優れている点: True no-code platform, faster process changes by analysts, simpler pricing

Dynamics 365 wins on: Native Microsoft 365 integration, broader business automation tools, stronger ERP connection

Creatio CRM vs Sugar CRM

Creatio CRMが優れている点: No-code Studio for app building, more industry-specific templates, broader process management

Sugar CRM wins on: Stronger predictive analytics with limited data, focused sales-only configurations, mature reporting

Creatio CRM vs Freshworks

Creatio CRMが優れている点: Deeper customization through no-code tools, ready-made industry templates, broader sales forecasting

Freshworks wins on: User-friendly interface, faster onboarding, lower total cost for smaller sales teams

よくある質問

Keapよりも優れたものって何だろう?

It depends on your needs. For enterprise customization, Creatio CRM and Salesforce go further as a leading crm platform. For lower entry pricing with strong email automation, ActiveCampaign or HubSpot are common picks. HubSpot is widely treated as a leading crm platform with a more intuitive interface and user friendly interface for first-time users.

Keapは何に役立つのか?

Keap is good for service-based small businesses that want one tool to handle contact management, lead management, email marketing, and payment processing. It works well as business automation software for solo founders who want to automate workflows and manage customer relationships from one dashboard. The bundled marketing processes save hours of manual work each week.

KeapはCRMツールですか?

Yes. Keap is a crm platform that bundles customer relationships, email marketing, and sales automation in one tool. It’s also one of the better-known small business crm tools, and was previously called Infusionsoft before the 2019 rebrand.

Creatioは何に使われるのですか?

Creatio is used for managing the entire customer lifecycle across sales, marketing, and customer service. Its no-code platform lets business teams build custom workflows and collaboration tools that drive customer engagement. Teams also use it to set up marketing processes that loop in service and sales data automatically.

それは 最高のCRMソフトウェア 中小企業向けですか?

For most small businesses, Keap is the better fit thanks to its bundled features and faster setup. Creatio CRM works better for mid-sized to large enterprises that need extensive customization options and industry-specific templates.

ファヒム・ジョハーダー、創設者

ファヒム・ジョハーダー、創設者

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