⚡ حكم سريع:
- الأسعار: Keap costs $299/month (annually billed). Capsule إدارة علاقات العملاء starts free, then $18/user/month.
- الأفضل لـ: Keap for sales and marketing الأتمتة with invoicing and payment processing. Capsule for simple contact management.
- الفرق الرئيسي: Keap includes a landing page builder, lead scoring, and email campaigns. Capsule leaves that to third party tools.
- اختيارنا: Keap, because one dashboard replaces three or four separate apps.
هذان الاثنان إدارة علاقات العملاء platforms are not built for the same buyer.
Keap CRM bundles customer relationship management with marketing automation and e commerce tools.
Capsule CRM does one job well and stays out of your way.
The price gap between them is wide.
So the real سؤال is how much automation your business actually needs.
ملخص
This Keap vs Capsule CRM comparison covers pricing, key features, and ease of use.
We also break down which sales teams each CRM system suits.
ملكنا الكاتب spent hands-on time inside the Keap app.
Notes on Capsule come from its documentation and G2 reviews.
Our Keap CRM editor’s rating sits at 4.2, with Capsule at 4.0.
ما هو برنامج Keap؟
Keap is a CRM platform built for small عمل sales and marketing automation.
It was formerly known as Infusionsoft and rebranded around small business automation.
The software combines CRM, email marketing, sales automation, and e commerce in one dashboard.
You can score leads, send email campaigns, and collect payments without leaving it.
Keap says setup takes as little as 20 minutes.
The short walkthrough below shows the Keap app in action.
🏆 الفائز: كيب
Keap automates almost every stage of the sales journey. Customers who use its automated tasks report saving 10 hours a week.
أسعار كيب
Keap plans are priced by contact volume, not by seat, and billed annually.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| كيب | 299 دولارًا شهريًا (يتم الدفع سنويًا) | الشركات الصغيرة running sales and marketing from one system |
| Extra users | $30 per user per month | Growing sales teams adding seats |
| التدريب الاحترافي | 499 دولارًا لمرة واحدة | Owners who want guided onboarding |
Pricing verified August 2026.
تجربة مجانية: 14 days, with all the features unlocked during the trial.
ضمان استرداد الأموال: None advertised. The trial is your test window, so use it fully.
📌 ملحوظة: Onboarding includes free migration, checklists, training webinars, and a dedicated customer success manager on every plan.
⚠️ Pricing conflict flagged: Our CSV lists a single $299/month annual price. Keap’s public site shows three Keap plans instead: Lite from $79/month, Pro from $169/month, and Max from $199/month, each for 500 contacts. We use the CSV figure in every table and card here. Confirm your monthly fee on the checkout page before you pay annually, because the price climbs as your contact list grows.
الفوائد الرئيسية لـ Keap
Here is what Keap offers that lighter CRM providers skip:
- منشئ الحملات: A visual flowchart tool for building campaigns with drag and drop tools. Advanced automations run on simple when-then logic.
- Time saved: Keap says automation users save 10 hours per week and report a 38% revenue lift.
- Money in the door: Built-in invoicing and payment processing, plus checkout forms for e commerce businesses.
- Lead capture: Every web form, landing page, and appointment feeds the same contact record.
- Business line: A separate number for calls and texts keeps personal and work messages apart.
- إمكانية التسليم: Keap claims a 99.5% deliverability rate on email sent through the platform.
- يصل: More than 2,500 third party integrations, so your existing stack still works.
ما لاحظه فريقنا
Our writer signed up for Keap and spent several days building campaigns, tagging a new lead, and testing automated actions. Here is what stood out:
مزايا وعيوب Keap
✅ المزايا
- Automates the full sales process, from lead capture to repeat business
- Invoicing and payment processing are built in, not bolted on
- Free migration, training webinars, and a customer success manager on every plan
- 24/7 chat plus phone support on weekdays for U.S. customers
- Landing page builder and web forms remove the need for extra software
❌ سلبيات
- Pricing is steep for new small businesses on a tight budget
- The $499 Expert Coaching fee is a real cost for many buyers
- Costs climb once your contact list crosses each threshold
- The user community exists but is not very active
ما هو نظام إدارة علاقات العملاء Capsule CRM؟
Capsule CRM is a cloud-based CRM software for small to medium businesses.
It centralizes customer data for people and organisations in one place.
Each contact record holds communication history, notes, and social profiles.
The team calls this approach powerful simplicity, and it shows.
Most teams get running without a dedicated account manager or admin.
Account management, project management, and customer interactions all sit in one screen.
Here is a quick tour of the Capsule account setup.
كبسولة CRM
A great tool for keeping track of deals without training your team. The free version covers 250 contacts and two users.
تسعير نظام إدارة علاقات العملاء (CRM) من كابسول
Capsule CRM cost scales per user, so small teams stay cheap.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| حر | $0 | Solo founders with up to 250 contacts and 2 users |
| بداية | 18 دولارًا أمريكيًا لكل مستخدم شهريًا | First paid plan for a small sales team |
| نمو | 36 دولارًا أمريكيًا لكل مستخدم شهريًا | Teams needing multiple sales pipelines and الإبلاغ أدوات |
Pricing verified August 2026.
تجربة مجانية: 14 days on any paid plan, plus a permanent free plan.
ضمان استرداد الأموال: None listed. You can downgrade to the free version instead.
📌 ملحوظة: The free version caps storage at 50MB and drops reporting features. Paid tiers add contacts, storage, and advanced features.
⚠️ Pricing conflict flagged: Our CSV lists three tiers. Capsule’s site shows five, adding Advanced at $60 and Ultimate at $75 per user per month, with Starter at $21 and Growth at $38 on monthly billing. The $18 and $36 rates apply when you pay annually, which saves up to 15%. Every figure in this article follows the CSV.
الفوائد الرئيسية لنظام إدارة علاقات العملاء (CRM) من كابسول
Here is where Capsule earns its place among simple CRM platforms:
- إدارة جهات الاتصال: One view of every client interaction, so nobody repeats a call. Custom fields and tags shape records around your business.
- Project boards: Post-sale delivery work links straight to won sales opportunities.
- Tracks: Templated task lists cover repeatable work like onboarding. Higher tiers add multi-step workflow automations.
- التكاملات: Xero, برنامج QuickBooks, and Mailchimp are native, with 1,000+ more apps through Zapier.
- مساحة عمل جوجل: Add contacts and manage tasks from Gmail, plus Microsoft 365 access to events.
- Sales analytics: A dashboard covering conversion rates, pipeline health, and revenue forecasting.
- تطبيقات الجوال: iOS and Android apps handle tasks and contacts away from your desk.
ما لاحظه فريقنا
Note: We have not had extended hands-on time with Capsule yet. Everything above comes from Capsule’s documentation and published user reviews on G2 and Capterra.
مزايا وعيوب نظام إدارة علاقات العملاء Capsule CRM
✅ المزايا
- Clean, user friendly layout that needs almost no training
- Free plan covers 250 contacts, which suits startups and non profits
- Contact management and sales pipeline tools are praised in G2 reviews
- Project boards keep delivery work beside the deal that created it
❌ سلبيات
- Thinner feature set than heavier CRM software in the same market
- Email tracking asks you to BCC an address, which gets tedious
- Support runs on email, with no live chat or help desk line
- Sync with Google Workspace and Microsoft 365 only runs one way
مقارنة الميزات
Ten rounds decide this one. Each round covers a job small business owners actually do every week, from lead management to invoicing.
| ميزة | كيب | كبسولة CRM |
|---|---|---|
| السعر المبدئي | 299 دولارًا شهريًا (سنويًا) | 18 دولارًا أمريكيًا لكل مستخدم شهريًا |
| خطة مجانية | ❌ | ✅ |
| أتمتة التسويق | ✅ | ✅ (أساسي) |
| تسجيل النقاط الرئيسية | ✅ | ❌ |
| أداة إنشاء صفحات الهبوط | ✅ | ❌ |
| إصدار الفواتير ومعالجة المدفوعات | ✅ | ❌ |
| لوحات المشاريع | ❌ | ✅ |
| الدعم عبر الهاتف | ✅ | ❌ |
| التكاملات | 2,500+ | 60+ native |
| الأفضل لـ | أتمتة المبيعات والتسويق | إدارة جهات الاتصال البسيطة |
1. إدارة جهات الاتصال
كيب: Every contact record carries tags, custom fields, and full history. Tags drive the automations, so how you organize customers here decides what the rest of the CRM platform can do.
نظام إدارة علاقات العملاء المصغر: Capsule centralizes emails, calls, and files in one hub, giving a 360-degree view of each account. Contact records support custom fields too, and the layout stays readable at a glance.
2. إدارة مسار المبيعات
كيب: A visual sales pipeline shows deal stages and moves records forward with drag and drop. Stage changes can fire automated tasks, so the sales process keeps moving without a manager chasing it.
نظام إدارة علاقات العملاء المصغر: You can build multiple sales pipelines that match different sales cycles. Sales opportunities carry values and close dates, and won deals hand off to project boards for delivery.
3. Automation Builder
كيب: The Campaign Builder is a flowchart canvas for advanced automations. Ready-made templates cover follow-up, cross sells, and reminders, and automated actions trigger on customer behavior rather than a calendar.
نظام إدارة علاقات العملاء المصغر: Tracks handle repeatable business processes as templated task lists. Multi-step workflow automations sit on higher tiers, and they cover reminders and handoffs rather than full customer journey branching.
💡 نصيحة احترافية: Map your workflow on paper first. Both automation engines punish vague plans, and Keap’s is deep enough to build a mess you will need help unwinding.
4. Email Marketing and Campaigns
كيب: Email marketing campaigns run on CRM tags and segments, so messages stay targeted. Broadcasts, sequences, and sales campaigns all live inside the same tool, which helps increase conversions from cold lists.
نظام إدارة علاقات العملاء المصغر: Marketing campaigns run through the جهاز إرسال واستقبال integration or Mailchimp. It works, but you manage email campaigns in a second app instead of one dashboard.
5. Lead Management and Lead Scoring
كيب: Lead scoring rates each prospect by engagement, so your sales team calls the warmest names first and lead generation spend works harder. That single feature is why many owners recommend Keap CRM over lighter tools.
نظام إدارة علاقات العملاء المصغر: There is no automatic lead score here. You score leads yourself with custom fields and tags, which is fine at low volume and painful at high volume.
6. Landing Pages and E-commerce
كيب: The landing page builder ships with the plan. You can connect multiple landing pages to one campaign, or run a single offer from one landing page, and checkout forms turn traffic into paid orders.
نظام إدارة علاقات العملاء المصغر: No landing pages and no e commerce features here. Capsule leans on 60+ native links plus other integrations through Zapier, so third party tools cover the gap.
⚠️ تحذير: Capsule’s Google Workspace and Microsoft 365 sync runs one way. Updates you make in Capsule do not flow back, so treat it as a link rather than a full integration.
7. إعداد التقارير والتحليلات
كيب: Pipeline management reports show where deals stall and which campaigns bring more leads. The numbers tie back to tags, so you can trace revenue to the automation that earned it.
نظام إدارة علاقات العملاء المصغر: Core features cover conversion rates, pipeline health, and forecasting. Reporting tools are locked behind paid plans, so the free version cannot generate reports at all.
8. Ease of Use and AI Tools
كيب: Keap AI drafts email copy and suggests automations from plain language prompts. The trade-off is depth: more screens, more settings, and a longer first week than lighter tools.
نظام إدارة علاقات العملاء المصغر: The minimalist layout is the selling point. Reviewers repeatedly call it user friendly, and other team members can pick it up the same afternoon without training.
9. Mobile Apps and Communication
كيب: Email and نص live side by side, and the dedicated business line keeps work numbers separate from personal ones. Automated follow-ups fire from either channel.
نظام إدارة علاقات العملاء المصغر: The iOS and Android mobile apps handle contacts and tasks on the road. Email tracking still needs a BCC address, which reviewers flag as the clumsiest part of daily use.
10. التسعير والتكلفة
Here are both price lists side by side, straight from our data file. Our full Keap review and Capsule CRM review pages go deeper on each plan.
| مستوى الخطة | كيب | كبسولة CRM |
|---|---|---|
| حر | ❌ | $0 |
| Entry paid plan | 299 دولارًا شهريًا (يتم الدفع سنويًا) | 18 دولارًا أمريكيًا لكل مستخدم شهريًا (النسخة الأساسية) |
| Higher tier | Same plan, priced by contacts | 36 دولارًا أمريكيًا لكل مستخدم شهريًا (نمو) |
| Extra seat | $30 per user per month | مشمول في سعر المقعد الواحد |
| Onboarding | $499 Expert Coaching (optional) | Self-serve |
كيب: The monthly fee looks brutal next to per-seat CRM providers. It buys marketing automation, e commerce tools, and support, so the fair comparison is Keap against three or four subscriptions combined.
نظام إدارة علاقات العملاء المصغر: A three-person team on Starter pays $54 a month. Add a mail tool and the total still lands far under Keap, which is why budget-first buyers pick Capsule.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| The lowest cost | كبسولة CRM | Free plan, then $18 per user |
| Sales and marketing in one app | كيب | Automation and email included |
| إصدار الفواتير ومعالجة المدفوعات | كيب | Built into the platform |
| Delivery work after the sale | كبسولة CRM | Project boards linked to deals |
| الدعم عبر الهاتف | كيب | Weekday calls for U.S. customers |
| Fastest team adoption | كبسولة CRM | No admin or training needed |
💰 ميزانيتك
Keap’s price is hard for a first-year business to justify. Capsule is the cheaper start, especially for المستقلين and non profits.
🔌 مجموعة أدواتك التقنية
Keap connects to more than 2,500 platforms. Capsule covers Xero, QuickBooks, Mailchimp, and Google Workspace, which was called G Suite before the rename.
📈 Your Business Strategy
If growth goals depend on nurturing cold leads, Keap does that work. If your revenue comes from referrals and repeat business, Capsule is enough.
🎓 مستوى خبرتك
Keap gives you a customer success manager, checklists, and training webinars. Capsule expects you to figure it out, which most people manage in an hour.
🆓 تجارب وعروض توضيحية مجانية
Both give you 14 days. Load real customer data during the trial, because empty pipelines make every CRM look identical.
🛟 خيارات الدعم
Keap runs 24/7 chat, email, and weekday phone lines. Capsule answers by email only, so urgent problems wait in a queue.
دليل التبديل
Already on one of them? Here is what changes if you move.
🔄 هل تنتقل من Keap إلى Capsule CRM؟
✅ ما ستجنيه:
- A much lower bill, starting with a free plan
- Project boards that carry won deals through delivery
- A simpler screen your whole team will actually open
❌ ما ستخسره:
- Lead scoring and behavior-based automated tasks
- The landing page builder, web forms, and checkout forms
- Invoicing, payments, and the dedicated business line
📋 كيفية التبديل:
- Export contacts, tags, and notes from Keap as CSV files
- Open a Capsule account and map tags to custom fields
- Rebuild live campaigns in Mailchimp or Transpond before you cancel
🔄 هل تنتقل من نظام إدارة علاقات العملاء Capsule إلى نظام Keap؟
✅ ما ستجنيه:
- Marketing automation and email marketing in the same system
- Lead capture pages and payments without extra software
- Free migration help and a customer success manager
❌ ما ستخسره:
- The free version and the low per-seat cost
- لوحات المشاريع لأعمال ما بعد البيع
- The stripped-back screen your team learned in a day
📋 كيفية التبديل:
- Export contacts and sales opportunities from Capsule
- Start the 14-day trial and ask for the free migration
- Rebuild one campaign first, then move the rest
ما لم تتناوله مراجعتنا
We looked at both tools as a small business owner would, not as an enterprise buyer. We did not test API work, bulk licensing, or Capsule’s premium integrations on its top tiers. Our notes reflect the August 2026 versions. If you manage 50 users or run a regulated industry, your priorities will differ from ours.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | كبسولة CRM |
| 🚀 Automation | كيب |
| 📧 التسويق عبر البريد الإلكتروني | كيب |
| 🎯 إدارة العملاء المحتملين | كيب |
| 👶 سهولة الاستخدام | كبسولة CRM |
| 🔌 عمليات التكامل | كيب |
| 📊 الإبلاغ | رَابِطَة |
| 🏆 الفائز الإجمالي | كيب |
🏆 الفائز: كيب
Keap wins 4 of 7 categories.
الأفضل لـ: sales and marketing automation, e commerce businesses, service firms that bill from the CRM
There is no perfect CRM here, only a fair trade. Keap costs more and asks for a week of setup, then hands you automation, invoicing, and lead scoring in one place.
There is no single أفضل نظام لإدارة علاقات العملاء (CRM) for every buyer. Use Capsule if you only need somewhere clean to park customer records. It is honest about being simple, and that honesty is why small teams stay on it for years.
We recommend Keap CRM when automation will pay for itself. Ten hours a week back, by Keap’s own numbers, covers the fee for most established businesses.
المزيد من مقارنة Keap
Here is how Keap features hold up against other CRMs buyers shortlist:
فاز كيب في: built-in invoicing, a flat price with no per-seat surprise, hands-on onboarding with free migration
تفوقت شركة HubSpot في: a genuinely usable free tier, deeper reporting features, a larger library of add ons
كيب ضد حملة نشطة
فاز كيب في: payments and checkout in the same tool, a dedicated business line, phone support for U.S. accounts
فازت حملة ActiveCampaign في: cheaper entry pricing, finer email split testing, more send-time controls
فاز كيب في: marketing automations out of the box, lead scoring, e commerce tools
محرك الأنابيب يفوز في: per-user pricing, a faster learning curve, tighter deal forecasting
فاز كيب في: a steadier interface, stronger onboarding, clearer contact-based plans
مستوى عالٍ يفوز في: agency sub-accounts, white labeling, unlimited client workspaces
المزيد من مزايا نظام إدارة علاقات العملاء من كابسول
And here is where Capsule lands against three rival CRM platforms.
مقارنة بين نظام إدارة علاقات العملاء Capsule CRM ونظام إدارة علاقات العملاء HubSpot
Capsule wins on: predictable per-seat cost, faster setup, project boards for delivery work
تفوقت شركة HubSpot في: marketing automation depth, native email campaigns, richer dashboards
مقارنة بين نظام إدارة علاقات العملاء Capsule CRM ونظام إدارة علاقات العملاء Zoho CRM
Capsule wins on: a cleaner screen, quicker adoption, less setup work before your first deal
Zoho wins on: lower per-user rates, built-in analytics, a wider suite of connected apps
نظام إدارة علاقات العملاء Capsule CRM مقابل Freshsales
Capsule wins on: simpler daily use, Tracks for repeatable work, Xero and QuickBooks links
فازت شركة Freshsales في: built-in calling, AI deal insights, an in-app help desk channel
الأسئلة الشائعة
ما هي استخدامات برنامج Keap؟
Small businesses use it to organize leads, automate follow-up, send email campaigns, and take payments. It replaces several separate apps with one system.
هل تطبيق Keap سهل الاستخدام؟
Basic setup takes about 20 minutes. Deeper automation work takes longer, which is why onboarding includes checklists, videos, and a success manager.
ما هي استخدامات نظام إدارة علاقات العملاء Capsule CRM؟
It stores contacts, tracks sales opportunities, and manages tasks for small and medium teams. Think tidy record keeping rather than heavy automation.
كم تبلغ تكلفة نظام إدارة علاقات العملاء Capsule CRM؟
Nothing for up to 250 contacts and two users. Paid tiers run $18 per user monthly on Starter and $36 on Growth.
ما هو أفضل من كيب؟
Nothing is better for everyone. Capsule beats it on price and simplicity, HubSpot on free features, Pipedrive on pure deal tracking.
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