⚡ حكم سريع:
- الأسعار: نحاس إدارة علاقات العملاء starts at $9/seat/month. Close CRM starts at $35/seat/month.
- الأفضل لـ: Copper for Google Workspace teams living in the Gmail صندوق الوارد. Close for outbound sales teams that live on phone calls.
- الفرق الرئيسي: Copper runs as a Chrome extension inside Gmail and Google Calendar. Close ships a built in calling stack with a power dialer.
- اختيارنا: Copper CRM, based on its higher aggregate rating and much lower entry price.
These two tools are not chasing the same buyer.
Copper CRM was built for companies that run on Google.
Close CRM was built for sales teams that run on the phone.
One lives inside your Gmail tab. The other replaces your phone system.
Here is how to pick the right sales CRM for your عمل.
ملخص
This Copper CRM vs Close CRM comparison covers pricing, features, and day to day functionality.
لقد راجعنا الوثائق وصفحات الأسعار وتقييمات المستخدمين لكلا الأداتين.
كما أمضى كتّابنا وقتاً عملياً مع كل واحد منهم.
تظهر هذه الملاحظات في قسم "ما لاحظه فريقنا" أدناه.
By the end you will know which tool fits your sales process.
ما هو نظام إدارة علاقات العملاء Copper CRM؟
Copper CRM is customer relationship management software built for Google Workspace.
It launched in 2012 as a simple Gmail extension that killed manual data entry.
It grew into a full CRM for Google Workspace, formerly G Suite.
A Chrome extension puts your leads and deals right inside the Gmail inbox.
تدعي شركة Copper أن لديها أكثر من 30,000 عميل في مجال إدارة علاقات العملاء حول العالم، بما في ذلك جوجل نفسها.
Here is a closer walkthrough of how the platform works day to day.
🏆 Winner: Copper CRM
Manage contacts and deals without leaving Gmail. Copper syncs email, meetings, and new contacts automatically.
أسعار نظام إدارة علاقات العملاء من Copper
Copper CRM pricing runs across four tiers. Every plan is billed per seat.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| بداية | 9 دولارات للمقعد شهرياً | Organizing contacts only |
| أساسي | 23 دولارًا للمقعد شهريًا | مشروع تجاري صغير teams up to 2,500 contacts |
| احترافي | 59 دولارًا/للمقعد/شهريًا | سير العمل الأتمتة and 15,000 contacts |
| عمل | 99 دولارًا/للمقعد/شهريًا | Email sequence sending and website tracking |
Pricing verified August 2026.
تجربة مجانية: Yes. Copper offers a 14-day free trial for new users.
ضمان استرداد الأموال: Copper does not advertise a refund window. Use the trial to test first.
📌 ملحوظة: The Starter plan has no pipeline functionality. It only organizes contacts. You need Basic or higher to create pipelines.
⚠️ تحذير: The rates above reflect annual billing. Copper’s public site lists higher figures when paid monthly, such as $29 for Basic and $69 for Professional. Check the vendor site before you buy.
المزايا الرئيسية لنظام إدارة علاقات العملاء (CRM) من Copper
Here is what makes Copper worth a look:
- التكامل مع Google Workspace: Copper syncs emails, meetings, and contact data on its own. It is the only CRM built specifically for Google Workspace.
- Work from Gmail and Google Calendar: Create and update leads, opportunities, people, companies, and tasks directly from either app.
- Familiar interface: The design mirrors other Google products. Teams already using Google Docs and Google Sheets pick it up fast.
- Multiple pipelines: Track sales opportunities and projects across custom stages. You can easily track deals and projects side by side.
- Workflow automation and lead scoring: Automate tasks that would otherwise eat your day. Lead scoring ranks which new lead deserves attention first.
- Email templates and tracking: Copper tracks opens and clicks. Email templates keep replies consistent across the whole sales team.
- Friendly API: Copper’s API is powerful and easy to work with. Any developer can build custom integrations with other tools.
You can test every one of these on the free trial.
ما لاحظه فريقنا
ملكنا الكاتب signed up for Copper and used it alongside a live Gmail account for several days. Here is what stood out:
مزايا وعيوب نظام إدارة علاقات العملاء النحاسي
✅ المزايا
- Deepest Google Workspace integration of any CRM software
- Chrome extension works inside Gmail and Google Calendar
- Starter plan costs $9 per seat per month
- Automatically populates records with data from Gmail
- واجهة برمجة تطبيقات سهلة الاستخدام لعمليات التكامل المخصصة
❌ سلبيات
- Pricing climbs steeply at each higher tier
- Cannot be used natively by Microsoft 365 companies
- Contact management glitches reported, including disappearing contact information
- Marketing tools are clunky and powered by an external add on called Outfunnel
ما هو نظام إدارة علاقات العملاء Close CRM؟
Close CRM is a sales CRM built for small to medium-sized businesses.
Its whole focus is turning leads into revenue.
Email, calling, and SMS all sit in a single inbox.
Sales reps place phone calls straight from the browser or a mobile device.
That makes it closer to a sales engagement tool than a classic CRM.
This video walks through the interface in more detail.
🥈 Runner Up: Close CRM
Call, نص, and email prospects from one screen. Built for outbound teams chasing more deals per week.
أسعار إدارة علاقات العملاء (CRM)
Close offers three plans. Each one is priced per seat.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| الأساسيات | 35 دولارًا للمقعد شهريًا | Startup features for a first sales hire |
| نمو | 99 دولارًا/للمقعد/شهريًا | Professional features like the power dialer |
| حجم | 139 دولارًا/للمقعد/شهريًا | Call coaching and custom objects |
Pricing verified August 2026.
تجربة مجانية: Yes. Close offers a 14-day free trial with no card required up front.
ضمان استرداد الأموال: None published. The trial is the safest way to test it.
📌 ملحوظة: Every plan includes built in calling, texting, and email. Advanced automation and collaboration tools sit in the higher tiers.
⚠️ تحذير: Close has renamed and repriced its tiers before. Older sources list Startup, Professional, and Enterprise at $49, $99, and $139 per seat annually. Confirm current plan names on the vendor site.
الفوائد الرئيسية لنظام إدارة علاقات العملاء Close CRM
Here is where Close earns its keep:
- Built in calling: Dial from the platform with no separate phone system. A power dialer and predictive dialer let reps dial multiple numbers back to back.
- العروض الذكية: Filter and search leads by criteria that matter to you. Reps see which prospects to work next.
- One inbox for التواصل: Email, calls, and SMS land in one place. Bulk email and email sequences run from the same screen.
- Automation and reminders: Workflows send follow ups without manual effort. Automated reminders keep tasks from slipping.
- التدريب عبر الهاتف: Managers listen live and talk reps through a call. Activity lands on profile timelines for review.
- إعداد سريع: A CSV import tool and a free one-click migration tool move your data across from other CRM options.
- الدعم و حماية: A help center, API docs, and regular product updates back the platform. Close treats data security as a core commitment.
The trial gives you access to all of it for two weeks.
ما لاحظه فريقنا
Our writer ran Close on a desktop for a week of outbound calling. Here is what stood out:
مزايا وعيوب نظام إدارة علاقات العملاء (CRM)
✅ المزايا
- Best-in-class call functionality straight from the browser
- Simple enough to drive full team engagement quickly
- Free one-click migration and proactive onboarding help
- Rated 4.7 out of 5 on G2 by users
❌ سلبيات
- Reporting is weak compared to rival platforms
- Entry pricing is steep for smaller teams
- Less customizable than most other CRMs
- Integrates with 80 tools but misses some key ones
مقارنة الميزات
Both tools call themselves CRM software, but they solve different jobs. We compared ten areas that matter most when you pick between them.
| ميزة | نظام إدارة علاقات العملاء من كوبر | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| السعر المبدئي | 9 دولارات للمقعد شهرياً | 35 دولارًا للمقعد شهريًا |
| خطة مجانية | ❌ | ❌ |
| تكامل مساحة عمل جوجل | ✅ | ❌ |
| Built In Calling | ❌ | ✅ |
| الاتصال الآلي | ❌ | ✅ |
| Multiple Pipelines | ✅ | ✅ |
| أتمتة سير العمل | ✅ | ✅ |
| إدارة المشاريع | ✅ | ❌ |
| الكائنات المخصصة | ❌ | ✅ |
| الأفضل لـ | Google Workspace small businesses | فرق المبيعات الخارجية |
1. إدارة جهات الاتصال
نظام إدارة علاقات العملاء النحاسي: New contacts appear on their own from your Gmail history. You never retype an email address or a job title. The Basic plan holds up to 2,500 contacts and the Professional plan imports up to 15,000.
إغلاق نظام إدارة علاقات العملاء: Leads sit at the center instead of individual people. Smart Views filter them by any criteria so reps prioritise the right prospects. Custom fields and custom objects let you shape records around your own sales processes.
⚠️ تحذير: Some Copper users report contact management glitches, including contact information that disappears. Keep an exported backup of your customer relationships.
2. التكامل مع Google Workspace
نظام إدارة علاقات العملاء النحاسي: This is the reason the product exists. Copper’s integration syncs email, meetings, and files across Gmail and Google Calendar, and reaches into Google Drive, Google Docs, and Google Sheets. You create leads, companies, and tasks directly from the Gmail sidebar.
إغلاق نظام إدارة علاقات العملاء: Google Workspace integration exists but is standard, not native. Close connects to more than 80 other tools, including Zoom meetings and Slack. A few key integrations that rivals ship are still missing.
3. Sales Pipelines
نظام إدارة علاقات العملاء النحاسي: You can create pipelines for anything, not just deals. Multiple pipelines run in parallel so one board tracks sales and another tracks client onboarding. The visual layout shows where each opportunity is stuck by date.
إغلاق نظام إدارة علاقات العملاء: The pipeline view is built to expose bottlenecks fast. It is tuned for one job, which is moving a new lead toward a signed deal. Teams wanting broader project management will find it narrow.
4. Calling and Communication
نظام إدارة علاقات العملاء النحاسي: There is no dialer. The mobile app logs calls and texts automatically, but you place them from your phone. Email templates handle most outreach instead.
إغلاق نظام إدارة علاقات العملاء: Calling is the headline feature. Reps dial multiple numbers in sequence using the power dialer, or let the predictive dialer queue them. Managers use call coaching to whisper guidance mid-call.
💡 نصيحة احترافية: If phone calls drive most of your revenue, this single category may decide the whole comparison for you.
5. أتمتة سير العمل
نظام إدارة علاقات العملاء النحاسي: Workflow automation removes repetitive admin and manual data entry. It can automate tasks like stage changes and assignment rules. This sits on the Professional plan and above.
إغلاق نظام إدارة علاقات العملاء: Workflows fire automated follow ups and reminders to lift response rates. The automation is aimed squarely at outreach cadence rather than back office admin. Advanced features here start on the middle tier.
6. Email Tools and Sequences
نظام إدارة علاقات العملاء النحاسي: Automated emails send from your own Gmail account, which keeps them personal. Multi-step email sequence sending is locked to the Business tier. Because they go out as transactional mail, bulk emails have no unsubscribe link.
إغلاق نظام إدارة علاقات العملاء: Email sequences, bulk email, and templates come standard in the shared inbox. Replies drop into the same timeline as calls and texts. Nothing needs a separate marketing app to work.
7. إعداد التقارير والتحليلات
نظام إدارة علاقات العملاء النحاسي: Custom reporting lets you build your own sales reports from Copper data. Website tracking and lead scoring feed extra signal into those reports. Reporting depth improves noticeably on the Professional and Business plans.
إغلاق نظام إدارة علاقات العملاء: Reporting covers quick KPI dashboards for coaching and activity review. Users describe it as the weakest part of the product. If you need custom graphs and deep slicing, look elsewhere.
8. Data Import and Migration
نظام إدارة علاقات العملاء النحاسي: Import runs from a spreadsheet or straight from Google Contacts. Records then fill themselves from Gmail activity. There is no white-glove migration service on lower tiers.
إغلاق نظام إدارة علاقات العملاء: A CSV importer plus a free one-click migration tool moves you off another CRM quickly. Support is proactive during onboarding and includes training. Motivated teams get live inside the trial window.
9. Projects and AI Assistance
نظام إدارة علاقات العملاء النحاسي: Pipelines double as project boards, so client delivery lives beside the sales pipeline. That makes Copper useful after the deal closes. It is a real advantage for agencies juggling clients and projects.
إغلاق نظام إدارة علاقات العملاء: Sales AI summarises calls and drafts follow-up notes for reps. Those advanced capabilities are aimed at speed rather than post-sale work. Delivery and project tracking still need a separate tool.
10. التسعير والتكلفة
Here are both price lists side by side.
| المستوى | نظام إدارة علاقات العملاء من كوبر | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| دخول | Starter — $9/seat/month | Essentials — $35/seat/month |
| منتصف | Basic — $23/seat/month | Growth — $99/seat/month |
| الجزء العلوي | Professional — $59/seat/month | Scale — $139/seat/month |
| قمة | Business — $99/seat/month | — |
| تجربة مجانية | 14 يومًا | 14 يومًا |
نظام إدارة علاقات العملاء النحاسي: The $9 Starter plan is the cheapest door into either product, though limited features mean contacts only with no pipelines. Real work begins at Basic. Copper CRM pricing is still considered expensive next to some other CRM tools with matching functionality.
إغلاق نظام إدارة علاقات العملاء: Entry pricing sits nearly four times higher, but the phone system is included. If you would otherwise pay separately for a dialer, the gap narrows fast. For a small business without heavy call volume, it is hard to justify.
💡 Cost Check: Five seats on Copper Basic cost $115 per month. Five seats on Close Essentials cost $175 per month.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| ميزانية محدودة | نظام إدارة علاقات العملاء من كوبر | $26 cheaper per seat at entry |
| Heavy outbound calling | إغلاق نظام إدارة علاقات العملاء | Dialer included, no phone bill |
| Google Workspace shop | نظام إدارة علاقات العملاء من كوبر | Native Gmail and Calendar sync |
| Deep custom reporting | نظام إدارة علاقات العملاء من كوبر | Close reporting is thin |
| Microsoft 365 shop | إغلاق نظام إدارة علاقات العملاء | Copper cannot run natively |
| Client project tracking | نظام إدارة علاقات العملاء من كوبر | Pipelines double as project boards |
💰 ميزانيتك
Copper starts at $9 per seat and Close starts at $35. Across a five person sales team that gap compounds every month.
🔌 مجموعة أدواتك التقنية
If your company already lives in Google, Copper is the obvious fit. If you run Microsoft 365 or need Zoom meetings logged automatically, choose Close instead.
📞 عملية البيع الخاصة بك
Relationship-led selling with long email threads suits Copper. High-velocity outbound that needs more leads dialled per hour suits Close.
🎓 مستوى خبرتك
Both tools are beginner friendly. Copper feels familiar to anyone who can manage a Gmail inbox, while Close wins on speed to full team engagement.
🆓 تجارب وعروض توضيحية مجانية
Each vendor gives you 14 days of free access. Run the same ten deals through both before you commit a budget.
🛟 خيارات الدعم
Close includes free migration help and hands-on onboarding. Copper leans on documentation, an API reference, and third-party add ons for gaps.
دليل التبديل
Already on one of these? Here is what changes if you move.
🔄 Switching from Copper CRM to Close CRM?
✅ ما ستجنيه:
- A dialer inside the CRM, so reps stop switching apps
- Call coaching and live listening for managers
- Custom objects and deeper record customisation
❌ ما ستخسره:
- Native sync with Gmail, Google Calendar, and Google Drive
- Pipelines used for client project management
- The $9 entry price point
📋 كيفية التبديل:
- Export contacts, companies, and opportunities from Copper as CSV
- Start the Close trial and run the one-click migration tool
- Map custom fields, then rebuild your Smart Views
🔄 Switching from Close CRM to Copper CRM?
✅ ما ستجنيه:
- CRM records that live inside the Gmail sidebar
- Custom reporting, website tracking, and lead scoring
- A far lower per-seat bill for the same headcount
❌ ما ستخسره:
- Built in calling, SMS, and the power dialer
- Smart Views for filtering prospects
- Free migration support and guided onboarding
📋 كيفية التبديل:
- Export leads and activity history from Close
- Install the Copper Chrome extension on your Google account
- Import the file, then let Gmail backfill contact records
ما لم تتناوله مراجعتنا
This comparison focused on small businesses and lean sales teams. We did not test either platform at 50 seats or above, and we did not evaluate custom API builds, single sign-on, or industry compliance needs such as HIPAA. Our notes reflect the August 2026 versions of both products. If you manage a large field sales organisation, your priorities will differ from what we covered here.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | نظام إدارة علاقات العملاء من كوبر |
| 📇 إدارة جهات الاتصال | إغلاق نظام إدارة علاقات العملاء |
| 🔗 عمليات التكامل | نظام إدارة علاقات العملاء من كوبر |
| 📞 Calling & Outreach | إغلاق نظام إدارة علاقات العملاء |
| ⚙️ أتمتة سير العمل | رَابِطَة |
| 📊 الإبلاغ | نظام إدارة علاقات العملاء من كوبر |
| 📁 إدارة المشاريع | نظام إدارة علاقات العملاء من كوبر |
| 🏆 الفائز الإجمالي | نظام إدارة علاقات العملاء من كوبر |
🏆 WINNER: COPPER CRM
Copper CRM wins 4 of 7 categories.
الأفضل لـ: Google Workspace businesses, agencies tracking clients and projects, and small teams watching cost per seat.
Copper CRM and Close CRM are aimed at different buyers. Copper is a relationship tool that hides inside software your team already uses every day.
Close is a sales engine. It replaces your phone system and pushes reps to work more leads per hour.
Close is the stronger pick for high-volume inside sales. But for most small businesses buying their first CRM, Copper delivers more usable functionality per dollar.
المزيد من المعلومات حول نظام إدارة علاقات العملاء (CRM) من Copper
Here is how Copper measures up against other CRM tools buyers shortlist:
مقارنة بين Copper CRM و HubSpot
فاز النحاس في: Gmail-native records, a friendlier API for any developer, transparent per-seat pricing with no hidden customisation costs
تفوقت شركة HubSpot في: A genuine free tier, far stronger marketing tools, Microsoft 365 support
نظام إدارة علاقات العملاء Copper CRM مقابل نظام إدارة علاقات العملاء Monday CRM
فاز النحاس في: Automatic Gmail data capture, tighter Google Calendar sync, lower entry price per seat
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: Board customisation, cross-department project management, dashboard variety
نظام إدارة علاقات العملاء النحاسي مقابل نظام إدارة علاقات العملاء الكبسولة
فاز النحاس في: Deeper Google Workspace integration, richer workflow automation, built-in lead scoring
تتفوق شركة Capsule CRM في: Cheaper mid-tier plans, a free plan for tiny teams, simpler setup
نظام إدارة علاقات العملاء Copper CRM مقابل نظام Insightly
فاز النحاس في: Speed of onboarding for Google users, Chrome extension workflow, cleaner interface
إنسايتلي يفوز في: Stronger project delivery modules, platform-agnostic email support, more reporting depth at mid tier
This video runs through more of the alternatives worth a look.
Still, for Google-first companies Copper stays the simplest starting point.
المزيد من مزايا نظام إدارة علاقات العملاء Close CRM مقارنةً
And here is where Close lands against its own rivals:
مقارنة بين Close CRM و HubSpot
انتصارات متقاربة في: Calling built into the core product, faster rep adoption, no upsell path to reach basic automation
تفوقت شركة HubSpot في: Reporting breadth, marketing and service modules, a free entry tier
مقارنة بين نظام إدارة علاقات العملاء Close CRM ونظام إدارة علاقات العملاء Freshsales CRM
انتصارات متقاربة في: Predictive dialling at scale, unified call and email timeline, one-click migration
فازت شركة Freshsales في: Much lower starting price, built-in chat channels, broader integration catalogue
مقارنة بين نظام إدارة علاقات العملاء Close CRM كيب
انتصارات متقاربة في: Outbound call volume, cleaner rep-facing interface, quicker time to first campaign
فاز كيب في: Marketing automation depth, invoicing and payments, landing page building
مقارنة بين نظام إدارة علاقات العملاء Close CRM Salesforce
انتصارات متقاربة في: Setup measured in days not months, no admin headcount required, predictable per-seat cost
تتفوق Salesforce في: Customisation ceiling, enterprise reporting, partner and app marketplace size
The clip below covers a few more options in this space.
None of them match Close on raw calling volume.
الأسئلة الشائعة
ما هي استخدامات نظام Copper CRM؟
It manages contacts, deals, and projects for teams on Google Workspace. Records update automatically from Gmail, which removes most repetitive data entry.
ما هو الاسم القديم لبرنامج Copper CRM؟
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and rebranded to Copper as the product grew.
هل يعمل نظام Copper CRM مع برنامج Outlook؟
Not natively. The platform is built around Google, so Microsoft 365 companies cannot use it the way Gmail users do.
كيف يختلف برنامج Close عن برامج إدارة علاقات العملاء الأخرى؟
It bundles calling, texting, and email into the CRM itself. Most rivals expect you to bolt on a separate dialer.
كم تبلغ تكلفة خدمة كلوز شهرياً؟
Plans run $35, $99, and $139 per seat each month. A 14-day trial lets you test before paying anything.
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