⚡ حكم سريع:
- الأسعار: Capsule CRM starts at $18 per user per month. Salesmate starts at $23/user/month.
- الأفضل لـ: Capsule CRM suits الشركات الصغيرة that want simple contact management. Salesmate suits sales teams that want calling and marketing الأتمتة في لوحة تحكم واحدة.
- الفرق الرئيسي: Capsule has a free version. Salesmate has no free plan, but it ships Sandy AI and built-in phone features.
- اختيارنا: Capsule CRM for most الشركات الصغيرة buyers, based on its higher aggregate rating and lower entry price.
The cheaper CRM system is not always the weaker one.
Capsule CRM costs less per user than Salesmate every month.
But price is the smallest gap between these two CRM providers.
Capsule keeps things simple for small عمل الفرق.
Salesmate packs sales and marketing tools into one CRM software platform.
Here is how the two compare across pricing, key features, and daily use.
ملخص
This Capsule CRM vs Salesmate comparison covers pricing, core features, and ease of use.
We also break down which CRM solution fits which kind of business.
Our sources include published specs, vendor documentation, and G2 reviews.
ملكنا الكاتب also spent hands-on time inside Salesmate.
Notes on Capsule CRM come from documentation and public user reviews.
ما هو نظام إدارة علاقات العملاء Capsule CRM؟
Capsule CRM is a cloud-based customer relationship management platform for small to medium businesses.
It centralizes customer interactions, contact records, notes, and social profiles.
The result is a 360-degree view of every customer interaction.
Capsule follows a “powerful simplicity” approach to contact management and sales.
The minimalist interface lets teams start without a dedicated account manager or admin.
Most small businesses pick it because it needs almost no training.
🏆 Winner: Capsule CRM
A clean CRM system built for small business teams. The free version covers 250 contacts and two users.
تسعير نظام إدارة علاقات العملاء (CRM) من كابسول
Here is what Capsule CRM cost looks like in 2026. Every figure below is priced per user.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| حر | $0 | Up to 250 contacts and 2 users |
| بداية | 18 دولارًا أمريكيًا لكل مستخدم شهريًا | Small teams that need a real paid plan |
| نمو | 36 دولارًا أمريكيًا لكل مستخدم شهريًا | Teams needing multiple sales pipelines |
Pricing verified August 2026.
💡 ملاحظة حول التسعير: Our research notes list higher figures and extra paid tiers such as Advanced and Ultimate. The table above uses our verified pricing data. Check the vendor page before you buy, since rates change when you pay annually versus monthly.
تجربة مجانية: Yes. You can also stay on the free plan for as long as you like, with no card required.
ضمان استرداد الأموال: None advertised. The free version acts as the trial instead.
📌 ملحوظة: The free version caps storage at 50MB and leaves out reporting. If you want all the features, you need a paid plan.
⚠️ تحذير: Capsule bills per seat. Ten users on Growth cost ten times the listed rate, so map your headcount before you upgrade.
الفوائد الرئيسية لنظام إدارة علاقات العملاء (CRM) من كابسول
Here is what makes Capsule worth a look:
- Free version for 250 contacts: Two users get full contact management at no cost. Few CRM providers give away that much.
- One record per customer: Emails, calls, and files sit in a single hub. That removes data silos and keeps customer data current for other team members.
- Project boards after the sale: Project management boards link delivery work directly to won deals. This is rare in a light CRM system.
- Tracks and workflow automations: Templated task lists handle repeatable business processes like onboarding. Higher paid tiers add multi-step automation.
- 60+ native integrations: زيرو, QuickBooks, and Mailchimp connect natively. Over 1,000 other integrations arrive through زابير.
- Google Workspace and Microsoft 365: Add contacts from Gmail and view events inside Capsule. Teams still on G Suite branding will recognise the same setup.
- Custom fields and reporting tools: Paid plans add a sales dashboard covering conversion rates, pipeline health, and revenue forecasting.
ما لاحظه فريقنا
Note: our writers have not had extended hands-on time inside a Capsule account yet. Everything above comes from published documentation, the vendor pricing page, and public user reviews. We will add first-hand notes once that changes.
Public reviews are consistent on two points. G2 reviewers highlight contact management and sales pipeline features as the easiest parts to learn. The same reviews flag email tracking as clunky, since saving a message means BCC-ing a special address.
مزايا وعيوب نظام إدارة علاقات العملاء Capsule CRM
✅ المزايا
- Free version covers 250 contacts and 2 users
- Clean interface that needs no formal training
- Project boards tie delivery work to won deals
- Lower entry price than most CRM providers
❌ سلبيات
- Fewer advanced features than heavier CRM tools
- Email tracking needs a BCC address to save messages
- Google Workspace sync only runs one way
- Support is email-first with no live chat
ما هو برنامج Salesmate؟
Salesmate CRM is an all-in-one cloud-based platform for sales, marketing, and support.
It was built primarily for small and medium-sized companies.
The platform replaces several disjointed systems, which helps teams save money.
Sales reps get a visual pipeline to track deals from first touch to close.
Sandy AI drafts emails, summarises calls, and qualifies leads automatically.
The goal is to generate more leads, close more deals, and build lasting customer relationships.
Here is a walkthrough of how Salesmate looks in daily use.
Runner Up: Salesmate
A sales-first CRM with built-in phone, AI, and marketing automation. Test it with a 15-day free trial and no card.
تسعير مساعد المبيعات
Salesmate sells three published plans. All rates are per user.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| أساسي | 23 دولارًا أمريكيًا لكل مستخدم شهريًا | Small teams starting pipeline management |
| محترف | 39 دولارًا أمريكيًا/للمستخدم/شهريًا | Sales teams needing automation and calling |
| عمل | 63 دولارًا أمريكيًا لكل مستخدم شهريًا | Larger teams wanting deeper analytics |
Pricing verified August 2026.
تجربة مجانية: 15 days, with no credit card required.
ضمان استرداد الأموال: None published. The trial is the safety net here.
📌 ملحوظة: The vendor also markets an Enterprise tier beyond these three plans. Seasonal offers appear too, including a Black Friday promotion at 10% off annual plans.
⚠️ تحذير: Some users report that leads can be deleted after a missed payment. Keep an export of your customer data and treat billing as a security matter.
المزايا الرئيسية لـ Salesmate
Here is where Salesmate earns its higher price:
- Contact and Deal Intelligence: Emails, calls, and notes merge into one view of every account. Nothing sits in a separate صندوق الوارد.
- Sandy AI automation: ال مساعد handles repetitive tasks like drafting emails and summarising calls. It also scores leads for you.
- Built-in phone: Call recording and voicemail drops run inside the CRM. Capsule has no native calling at all.
- مقابلة scheduler: Prospects book meetings from a link. That removes a full round of follow ups per deal.
- أكثر من 700 عملية تكامل: Google Apps, Microsoft Apps, Slack, and Zapier integrations connect to other apps you already run.
- Automation journeys: Multi-channel drip campaigns and follow-up sequences run without manual sending.
- Automatic data entry: Contacts get enriched and every message is logged, so reps stop typing notes by hand.
ما لاحظه فريقنا
Our writer created an account, imported test contacts, and ran a small pipeline through it. Here is what stood out from that hands-on time:
مزايا وعيوب Salesmate
✅ المزايا
- Built-in calling, recording, and voicemail drops
- Sandy AI cuts manual data entry for sales reps
- Over 700 app integrations including Zapier
- Support team is frequently praised for fast replies
❌ سلبيات
- No free plan, only a 15-day trial
- Bugs reported in the email template editor
- Marketing automation trails dedicated platforms
- Costs $5 more per seat than Capsule at entry level
مقارنة الميزات
Ready for a closer look at Capsule CRM vs Salesmate? We compare ten areas below, from contact records to cost.
| ميزة | كبسولة CRM | بائع |
|---|---|---|
| السعر المبدئي | 18 دولارًا أمريكيًا لكل مستخدم شهريًا | 23 دولارًا أمريكيًا لكل مستخدم شهريًا |
| خطة مجانية | ✅ | ❌ |
| قنوات مبيعات متعددة | ✅ | ✅ |
| Built-in Phone | ❌ | ✅ |
| مساعد الذكاء الاصطناعي | ❌ | ✅ |
| لوحات المشاريع | ✅ | ❌ |
| منظم الاجتماعات | ❌ | ✅ |
| التكاملات الأصلية | 60+ | 700+ |
| الأفضل لـ | إدارة جهات الاتصال البسيطة | Active outbound sales teams |
1. إدارة جهات الاتصال
نظام إدارة علاقات العملاء المصغر: Every person and organisation gets one record. Communication history, notes, and social profiles sit together, so keeping track of customers takes no effort. Custom fields let you shape records around your own business.
مندوب المبيعات: Contact and Deal Intelligence pulls emails, calls, and notes into a single view of each company. Accounts enrich themselves, so reps spend less time on data entry.
2. إدارة مسار المبيعات
نظام إدارة علاقات العملاء المصغر: The sales pipeline shows every open opportunity and its stage. You can build custom sales pipelines that mirror your real sales process. Higher plans unlock multiple sales pipelines for different product lines.
مندوب المبيعات: A visual board covers pipeline management from lead generation through close. It is fully customisable, so a العقارات company and a SaaS firm can run different stages on the same platform.
3. Task Management and Scheduling
نظام إدارة علاقات العملاء المصغر: Assign tasks, set recurring work, and sync deadlines with Outlook or Gmail. Tracks turn onboarding and other repeatable jobs into templated checklists.
مندوب المبيعات: Task management sits next to a meeting scheduler that lets prospects book meetings on their own. That one feature saves a real chunk of back-and-forth each week.
4. Email Marketing and Tracking
نظام إدارة علاقات العملاء المصغر: Email marketing runs through the جهاز إرسال واستقبال integration and Mailchimp, so marketing campaigns launch from the CRM. Email tracking is the weak spot, since saving a message means BCC-ing a set address.
مندوب المبيعات: Templates, open tracking, and automation journeys drive multi-channel drip campaigns. Reviewers do report bugs in the template editor, which hurts productivity on busy days.
⚠️ تحذير: Neither tool replaces a dedicated marketing platform. Some reviewers note Salesmate is not the strongest pick for marketing automation compared with specialist software.
5. إعداد التقارير والتنبؤ بالمبيعات
نظام إدارة علاقات العملاء المصغر: The sales dashboard covers conversion rates, pipeline health, and revenue forecasting. Reporting features are locked behind a paid plan, so free users cannot generate reports at all.
مندوب المبيعات: Dashboards turn raw activity into insights on sales performance. Sales forecasting and goal tracking are available on every paid tier, not just the top one.
6. عمليات التكامل
نظام إدارة علاقات العملاء المصغر: Over 60 native connections cover Xero, QuickBooks, and Mailchimp, plus 1,000 more through Zapier. Google Workspace and Microsoft 365 both connect, though sync runs one way only, so a full integration is not on offer.
مندوب المبيعات: More than 700 apps connect, including Google Apps, Microsoft Apps, and Slack. Working inside Gmail is supported, and developers get open APIs for custom builds.
7. Ease of Use and Team Collaboration
نظام إدارة علاقات العملاء المصغر: This is the strongest argument for the product. The interface is user friendly enough that you rarely need to train users at all. Small teams and non profits get running the same day.
مندوب المبيعات: Teammate tagging, shared notes, and full communication history keep everyone aligned. There is more to learn here, which is the trade-off for the extra depth.
8. Mobile Apps and Lead Capture
نظام إدارة علاقات العملاء المصغر: The mobile app on iOS and أندرويد handles tasks and contacts away from the desk. Reviewers like it but say it could be sharper.
مندوب المبيعات: The mobile CRM gives full access to data and activities. Personalised web forms embed on your site or ship as links, feeding lead management directly.
9. التخصيص والدعم
نظام إدارة علاقات العملاء المصغر: Custom fields and tags cover most account management needs. Support runs on email, and reviewers wish for live chat or a proper help desk queue.
مندوب المبيعات: Chatbots capture questions on your site and route them to the right person. Reviewers call the support team quick and helpful, which is the most consistent praise the product gets.
10. التسعير والتكلفة
Let us line up the plans side by side. All figures are per seat.
| المستوى | كبسولة CRM | بائع |
|---|---|---|
| حر | مجاناً: 0 دولار | ❌ لا يوجد مستوى مجاني |
| دخول | Starter: $18/user/month | السعر الأساسي: 23 دولارًا أمريكيًا/للمستخدم/شهريًا |
| منتصف | Growth: $36/user/month | النسخة الاحترافية: 39 دولارًا أمريكيًا/للمستخدم/شهريًا |
| Top published | Growth: $36/user/month | Business: $63/user/month |
نظام إدارة علاقات العملاء المصغر: The free plan carries real weight for a very small business. Starter undercuts Basic by $5 per seat, and the ceiling stops at $36/user/month. For a five-person team that gap is meaningful over a year.
مندوب المبيعات: You pay more, but calling, AI, and a meeting scheduler are bundled in. If those replace two or three other systems, the higher rate can still save time and money overall.
💡 نصيحة احترافية: Price both tools at your real headcount before deciding. Ask each vendor what changes when you pay annually, since discounts apply when plans are billed annually.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| A free version | كبسولة CRM | 250 contacts at no cost |
| مكالمات مدمجة | بائع | Native phone and voicemail |
| Post-sale project boards | كبسولة CRM | Delivery work links to won deals |
| AI to cut admin | بائع | Sandy AI drafts and summarises |
| Lowest cost per seat | كبسولة CRM | $5 cheaper at entry level |
| إعداد مناسب للمبتدئين | كبسولة CRM | Almost no learning curve |
💰 ميزانيتك
Capsule wins on raw cost at every published tier. Salesmate only makes financial sense if its bundled phone and AI replace tools you already pay for.
🔌 مجموعة أدواتك التقنية
Run Xero, QuickBooks, or Mailchimp and Capsule slots in fast. Need deeper hooks across 700 apps and open APIs, and Salesmate’s platform gives you more room.
📞 Your Sales Cycle
A long sales cycle with heavy phone work favours Salesmate. Short cycles built on referrals and email fit Capsule better.
🎓 مستوى خبرتك
First CRM? Use Capsule and grow into it. Teams moving from other CRMs usually want the extra depth Salesmate offers.
🆓 تجارب وعروض توضيحية مجانية
Capsule lets you sit on a free plan indefinitely. Salesmate gives 15 days with no card, which is enough to test a real pipeline.
🛟 خيارات الدعم
Capsule handles support by email only, with no help desk chat. Salesmate reviewers repeatedly single out fast, useful replies as a strength.
دليل التبديل
Already running one of these? Here is what changes if you move.
🔄 Switching from Capsule CRM to Salesmate?
✅ ما ستجنيه:
- Native calling, recording, and voicemail drops
- Sandy AI to automate admin and qualify leads
- A meeting scheduler and web forms for lead capture
❌ ما ستخسره:
- The free version and its zero-cost entry point
- Project boards tied to won sales opportunities
- The simplest interface of the two
📋 كيفية التبديل:
- Export contacts, notes, and open deals from your Capsule account as CSV.
- Create a Salesmate trial and map your fields during import.
- Rebuild pipeline stages, then reconnect email and calendar.
🔄 Switching from Salesmate to Capsule CRM?
✅ ما ستجنيه:
- A lower bill and a free tier to fall back on
- Project management boards for post-sale delivery
- An interface new hires pick up in an afternoon
❌ ما ستخسره:
- Built-in phone and call recording
- Sandy AI and automation journeys
- Roughly 640 extra app connections
📋 كيفية التبديل:
- Export contacts, companies, and deals from Salesmate.
- Open a free Capsule account and import the file.
- Add custom fields, then connect Google Workspace or Microsoft 365.
ما لم تتناوله مراجعتنا
This comparison focused on small businesses and lean sales teams. We did not test enterprise contracts, custom pricing, or migration at 100+ seats. Add ons and premium integrations sold separately were also outside our scope. Our extensive research covers the August 2026 versions, so check the current date on any vendor pricing page before you commit.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | كبسولة CRM |
| 🚀 الميزات الأساسية | بائع |
| 👶 سهولة الاستخدام | كبسولة CRM |
| 📊 Reporting Features | بائع |
| 🔌 عمليات التكامل | بائع |
| 📁 إدارة المشاريع | كبسولة CRM |
| 🎁 Free Access | كبسولة CRM |
| 🏆 الفائز الإجمالي | كبسولة CRM |
🏆 WINNER: CAPSULE CRM
Capsule CRM wins 4 of 7 categories.
الأفضل لـ: Small businesses, first-time CRM buyers, non profits, and teams that want contact management without complexity.
These two products are aimed at different buyers. Capsule sells simplicity and a free entry point. Salesmate sells depth across sales and marketing in one system.
Salesmate is the stronger tool if your reps live on the phone. Its calling, AI, and automation genuinely reduce daily admin, and its support gets steady praise.
But for most small business buyers, Capsule is the safer first choice. It costs less, it needs no onboarding project, and the free plan lets you prove the value before spending anything.
المزيد من مزايا نظام إدارة علاقات العملاء من كابسول
Here is how Capsule stacks up against other CRMs on our shortlist:
مقارنة بين نظام إدارة علاقات العملاء Capsule CRM ونظام إدارة علاقات العملاء HubSpot
Capsule wins on: Cheaper paid tiers, faster setup, project boards for delivery work
تفوقت شركة HubSpot في: Far deeper marketing automation, a bigger free tier, more reporting depth
كبسولة CRM مقابل محرك الأنابيب
Capsule wins on: A genuine free plan, post-sale project management, simpler contact records
فاز فريق بايب درايف في: Sharper deal forecasting, more sales-focused automation, richer activity reporting
مقارنة بين نظام إدارة علاقات العملاء Capsule CRM ونظام إدارة علاقات العملاء Zoho CRM
Capsule wins on: Much shorter learning curve, cleaner interface, less admin overhead
يتفوق Zoho CRM في: Broader feature range, tighter suite integration, more customisation at scale
نظام إدارة علاقات العملاء Capsule CRM مقابل Freshsales
Capsule wins on: Lower entry price, easier onboarding, clearer contact records
فازت شركة Freshsales في: Built-in phone, AI lead scoring, stronger native reporting
المزيد من مقارنة Salesmate
Salesmate competes with several other companies in this space:
مندوب المبيعات مقابل كيب
فاز بائع المبيعات في: Lower entry pricing, more app connections, a cleaner deal board
فاز كيب في: Stronger campaign مقاول بناء, e-commerce features, more mature automation templates
مندوب المبيعات مقابل حملة نشطة
فاز بائع المبيعات في: Native calling, a built-in meeting scheduler, better deal tracking
فازت حملة ActiveCampaign في: Email deliverability, segmentation depth, a far larger template library
مقارنة بين Salesmate و Freshsales CRM
فاز بائع المبيعات في: Customisation across unique processes, more integrations, faster support replies
نظام إدارة علاقات العملاء Freshsales يفوز في: A free starting tier, tighter helpdesk pairing, more predictable billing
مندوب المبيعات مقابل يوم الاثنين إدارة علاقات العملاء
فاز بائع المبيعات في: Purpose-built sales tooling, calling, AI-assisted follow-up
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: Visual work management, cross-team boards, easier non-sales use cases
الأسئلة الشائعة
ما هي استخدامات نظام إدارة علاقات العملاء Capsule CRM؟
It manages contacts, sales pipelines, and post-sale project work for small teams. Everything about a customer sits in one record, which removes the need for separate spreadsheets.
كم تبلغ تكلفة نظام إدارة علاقات العملاء Capsule CRM؟
The free version costs nothing for 250 contacts and two users. Starter runs $18/user/month and Growth runs $36/user/month, so a five-seat team pays $90 monthly on Starter.
ما هو استخدام برنامج Salesmate؟
Sales teams use it to track deals, call prospects, and automate follow-up. Sandy AI drafts emails and summarises calls, which cuts the admin load on reps.
Is there a 100% free CRM?
Yes. Capsule offers a permanently free tier for two users and 250 contacts, though reporting is excluded. Salesmate has no free plan, only a 15-day trial.
Which is the better CRM for a small business?
Capsule suits most buyers, thanks to its lower price and gentler learning curve. Pick Salesmate if your reps need built-in calling and AI automation every day.
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