⚡ حكم سريع:
- الأسعار: Keap lists $299/month (annually billed). Creatio starts at $25/user/month and scales by seat.
- الأفضل لـ: Keap suits الشركات الصغيرة that want sales and marketing automation in one dashboard. Creatio suits teams that need workflow الأتمتة across departments.
- الفرق الرئيسي: Keap bundles email marketing, invoicing and payment processing, and a landing page builder. Creatio is a no code platform with a عمل محرك إدارة العمليات.
- اختيارنا: Keap, rated 4.2 against Creatio at 3.5, because the setup is faster for a small business owner without a technical team.
اثنين إدارة علاقات العملاء platforms. Two completely different buyers.
كيب إدارة علاقات العملاء sells itself to the solo founder drowning in follow-up.
Creatio CRM sells itself to the operations lead who wants to automate workflows across a whole company.
Both handle customer relationship management. Neither is trying to win the same customer.
This Keap vs Creatio CRM comparison shows you which side of that line you sit on.
ملخص
We cover pricing, key features, and how hard each one is to set up.
Our sources are published documentation, vendor pricing pages, and G2 review بيانات.
Our writers also spent hands-on time inside both products.
تظهر هذه الملاحظات في قسم "ما لاحظه فريقنا" أدناه.
By the end you will know which platform fits your growth goals.
ما هو برنامج Keap؟
Keap CRM is a customer relationship management platform built for small business owners.
It was formerly known as Infusionsoft and rebranded to match its small business focus.
The keap app combines CRM, sales and marketing automation, and e commerce features in one dashboard.
It automates almost every stage of the sales journey, from lead capture to repeat business.
Keap offers a dedicated business line for calls and texts, which keeps personal and work messages apart.
Most owners choose it to cut manual work out of the sales process.
Here is a walkthrough of how the platform works in practice.
🏆 الفائز: كيب
Built for owners who sell, invoice, and follow up themselves. Automation, email campaigns, and payment processing sit in one place.
أسعار كيب
Here is the monthly fee we have on record for Keap in 2026.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| كيب (الكل في واحد) | 299 دولارًا شهريًا (يتم الدفع سنويًا) | Small businesses running sales campaigns, invoicing, and automation together |
Pricing verified August 2026.
تجربة مجانية: 14 days with access to all key features. No long commitment before you test it.
عملية الإعداد: A one-time Expert Coaching package runs $499 and includes personal training and setup help.
📌 ملحوظة: Keap plans are priced around contact volume. Every plan ships with a dedicated customer success manager, free migration, and custom coaching. Extra users are billed separately.
⚠️ Pricing conflict: Our data file records $299/month billed annually, and that figure is used in every table and schema on this page. Keap’s own published tiers list Lite from $79/month, Pro from $169/month, and Max from $199/month for 500 contacts, plus $30 per extra user. The cost climbs sharply once your contact list crosses each threshold, so confirm your tier on the pricing page before you buy.
الفوائد الرئيسية لـ Keap
Here is what makes Keap worth a look:
- Time saved on automated tasks: Customers who use the automation features report saving 10 hours per week. They also report a 38% rise in revenue.
- منشئ الحملات: A visual flowchart tool for building campaigns and advanced automations. You set “when-then” rules with drag and drop tools.
- تسجيل النقاط الرئيسية: The lead score rates each prospect by engagement level. That lets your sales team score leads and chase the warm ones first.
- Built-in billing: Invoicing and payment processing ship with the platform. Checkout forms and cross sells run without a separate cart.
- Third party integrations: Keap connects with more than 2,500 platforms and tools, so your existing third party tools keep working.
- Onboarding help: Free migration, checklists, training webinars, and free on-demand product training come standard.
- إعداد سريع: The system can be running in about 20 minutes, which is rare for CRM platforms at this level.
ما لاحظه فريقنا
ملكنا الكاتب signed up for Keap and spent several days building a small sales pipeline inside it. Here is what stood out from that hands-on time:
مزايا وعيوب Keap
✅ المزايا
- Automation templates and a drag and drop builder that a non-technical owner can use
- CRM, email marketing, invoicing, and project tracking in one dashboard
- Free migration, a dedicated customer success manager, and 24/7 chat support
- Claimed 99.5% email deliverability rate on messages sent through the platform
- Dedicated business line for calls and texts included
❌ سلبيات
- Pricing is high enough to put off brand new small businesses
- Cost jumps once your contact list passes each threshold
- The user community exists but is not very active
- Phone support is limited to business hours for U.S. customers
ما هو نظام إدارة علاقات العملاء Creatio CRM؟
Creatio CRM is a no code platform to automate workflows and CRM in one system.
The company sells it on a promise of freedom, or what Creatio calls the maximum degree of freedom.
A native business process management engine sits underneath the CRM applications.
That engine handles workflow automation of real complexity, not just simple triggers.
Three product lines cover the work: Studio Creatio for building, Marketing Creatio for campaigns, and Sales Creatio for pipeline.
Creatio is headquartered in Boston and runs six offices with more than 700 staff.
The video below covers the interface and the setup flow.
Runner Up: Creatio CRM
A low code platform for teams that outgrew rigid CRM software. Build applications, automate processes, and connect the rest of your stack.
أسعار نظام إدارة علاقات العملاء Creatio
Creatio charges per user, so the bill tracks headcount rather than contact volume.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| نمو | 25 دولارًا أمريكيًا لكل مستخدم شهريًا | Small teams testing no code tools and basic sales automation |
| مَشرُوع | 55 دولارًا أمريكيًا لكل مستخدم شهريًا | Companies running industry workflows across departments |
| غير محدود | 85 دولارًا أمريكيًا لكل مستخدم شهريًا | Large operations that need full customization and access to every module |
Pricing verified August 2026.
تجربة مجانية: Creatio runs a trial on request. Sales contact is part of the process for most buyers.
Total cost: Creatio claims a 37% lower total cost of ownership thanks to flexible pricing and its no code architecture.
📌 ملحوظة: Add-on products and marketplace add ons are billed on top of the seat price. Composable pricing means you can start with sales and add service later.
⚠️ تحذير: Seat pricing looks cheap at three users and stops looking cheap at thirty. Do the math on your full sales team before you sign an annual contract.
المزايا الرئيسية لنظام إدارة علاقات العملاء Creatio
Here is where Creatio earns its keep:
- No code UI designer: Non-technical staff, sometimes called citizen developers, can build applications with drag and drop visual design.
- Unlimited customization: The technology stack is built to fit an existing business environment rather than force a rewrite.
- السوق الإلكتروني: Over 700 connectors, templates, and ready-to-go apps cover common use cases and third party integrations.
- AI agents: مستقل agents handle account research, lead conversion, and ticket resolution without a human starting each task.
- Faster rollout: Organizations often see rollout timelines drop by 70% against traditional CRM software.
- Analyst recognition: Named a Leader and Strong Performer across Gartner and Forrester reports, and a Visionary in the 2025 Gartner Magic Quadrant for Sales Force Automation.
- Enterprise track record: Long lasting relationships with AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, and BNP Paribas Group.
ما لاحظه فريقنا
Our writer worked inside Creatio for several days, building a small process in the designer. Here is what came out of that session:
مزايا وعيوب نظام إدارة علاقات العملاء Creatio
✅ المزايا
- Native business process management engine for complex automation
- Prebuilt industry workflows covering 20 verticals
- Customizable dashboards and AI-powered insights for decision-making
- Scales from sales into service, order management, and account management
❌ سلبيات
- Built for organizations, not for a one-person shop
- Per-seat cost climbs fast as the team grows
- No built-in invoicing or checkout forms for e commerce businesses
- Buying usually runs through sales rather than self-serve signup
مقارنة الميزات
Both tools call themselves CRM platforms, but the key features point in different directions. The table below is the short version.
| ميزة | كيب | نظام إدارة علاقات العملاء Creatio |
|---|---|---|
| السعر المبدئي | 299 دولارًا شهريًا (سنويًا) | 25 دولارًا أمريكيًا لكل مستخدم شهريًا |
| تجربة مجانية | ✅ 14 يومًا | ✅ عند الطلب |
| أداة إنشاء صفحات الهبوط | ✅ | ❌ |
| إصدار الفواتير ومعالجة المدفوعات | ✅ | ❌ |
| Business Process Management Engine | ❌ | ✅ |
| No Code App Builder | ❌ | ✅ |
| تسجيل النقاط الرئيسية | ✅ | ✅ |
| Dedicated Business Line | ✅ | ❌ |
| التكاملات | 2,500+ platforms | أكثر من 700 موصل |
| الأفضل لـ | أصحاب المشاريع الصغيرة | Multi-department teams |
1. أداة إنشاء الأتمتة
كيب: The Campaign Builder is a visual flowchart for building campaigns. You drag a trigger onto the canvas, attach automated actions, and the marketing automations run themselves. Templates cover the common paths, and custom workflows go deeper when you need them.
نظام إدارة علاقات العملاء Creatio: Studio Creatio wraps a full business process management engine in no code tools. That means branching logic, approvals, and handoffs between departments, not just email triggers. The trade-off is a steeper first week.
2. CRM and Contact Records
كيب: Every contact record holds notes, tags, invoices, and message history. Custom fields let you track whatever your business strategy needs. It keeps the whole contact list in one dashboard.
نظام إدارة علاقات العملاء Creatio: Client management consolidates customer data and links it to account management and order management records. The 360-degree view suits teams where sales, service, and finance are all managing the same customer.
3. حملات التسويق عبر البريد الإلكتروني
كيب: Email campaigns are targeted using CRM tags and segments. The platform claims a 99.5% deliverability rate on messages sent through it. Email marketing campaigns can be tied straight to purchase behaviour.
نظام إدارة علاقات العملاء Creatio: Marketing Creatio is an omnichannel marketing platform built to orchestrate customer journey stages across email, web, and phone. Marketing campaigns track leads, prospects, and customers through one shared model.
⚠️ تحذير: Deliverability numbers come from the vendors, not from independent testing. Treat them as a claim, not a guarantee.
4. Email and Text Messaging
كيب: A dedicated business line handles calls and texts inside the app. Automated email follow-ups fire based on customer interactions. Mobile apps mean you can answer a new lead from your phone.
نظام إدارة علاقات العملاء Creatio: Service applications cover the full support cycle with AI-powered case routing. Messaging is handled as part of case management rather than as a personal صندوق الوارد. There is no phone line bundled with the seat.
5. Landing Pages and Web Forms
كيب: The landing page builder ships with the platform. You can publish one landing page or connect multiple landing pages to different sales campaigns, then feed each web form straight into lead capture. Checkout forms and e commerce tools handle the sale at the end.
نظام إدارة علاقات العملاء Creatio: There is no landing page builder in the classic marketing sense. Instead the no code UI designer lets citizen developers build applications and internal portals. Landing pages usually come from a separate website tool.
⚠️ تحذير: If multiple landing pages and checkout are central to how you sell, Creatio will need extra software to close the gap.
6. Sales Pipelines
كيب: The sales pipeline is a visual board you drag deals across. Stage changes can trigger automated tasks, so nothing sits untouched. It suits a small sales team that wants fewer manual steps.
نظام إدارة علاقات العملاء Creatio: Sales Creatio is an end-to-end platform designed to accelerate sales processes of any complexity. Sales teams get opportunity workflows, forecasting, and field sales support in one place. It handles long, multi-touch deals better than Keap does.
7. Lead Management and Lead Scoring
كيب: Lead scoring rates each prospect by engagement, so you can score leads without guessing. Lead management ties the lead score to follow-up rules that chase warm contacts automatically. More leads reach a human at the right moment, which is what lifts conversion rates.
نظام إدارة علاقات العملاء Creatio: Lead and opportunity workflows are automated end to end, and data flows in through marketplace add ons and third party integrations. Routing rules push each lead to the right owner. Setup takes longer, but the logic is far more flexible.
8. AI Tools
كيب: Keap AI drafts email copy and suggests advanced automations from plain language prompts. It is aimed at the owner who knows what to say but not how to build it. Useful, and clearly built around marketing work.
نظام إدارة علاقات العملاء Creatio: Creatio AI runs agents that handle account research, lead conversion, and ticket resolution on their own. Analytics and customizable dashboards back the decisions with data. This is the deeper AI layer of the two.
9. Reporting, Support, and Training
كيب: Pipeline management الإبلاغ shows deal flow and revenue at a glance. Support covers 24/7 chat, email, and phone support during business hours for U.S. customers. Training webinars, checklists, and a knowledge base come free, though the user community is quiet when you need assistance.
نظام إدارة علاقات العملاء Creatio: Dashboards are customizable down to the widget, with AI-powered insights layered on top. Learning material runs through podcasts, videos, and partner-led training. Reviews on peer sites praise the Creatio team for communicating transparently during rollout.
10. التسعير والتكلفة
Two different billing models, so read this row by row rather than comparing headline numbers.
| مستوى الخطة | كيب | نظام إدارة علاقات العملاء Creatio |
|---|---|---|
| دخول | 299 دولارًا شهريًا (يتم الدفع سنويًا) | النمو - 25 دولارًا أمريكيًا لكل مستخدم شهريًا |
| منتصف | غير مدرج | Enterprise — $55/user/month |
| قمة | غير مدرج | Unlimited — $85/user/month |
| Billing basis | Contact volume | لكل مستخدم |
كيب: One monthly fee covers the whole team, which is why the price makes sense for a busy solo owner and less sense for a beginner with fifty contacts. Add-on users cost $30 each. The $499 coaching package is optional but frequently recommended at signup.
نظام إدارة علاقات العملاء Creatio: Growth at $25 per user is the cheapest way into either product. Cost rises with headcount rather than contact count, so a five-person team pays $125 a month and a fifty-person team pays $1,250. The claimed 37% lower cost of ownership assumes you replace several tools with it.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| أقل تكلفة دخول | نظام إدارة علاقات العملاء Creatio | $25 per user to start |
| إصدار الفواتير ومعالجة المدفوعات | كيب | Billing is built in |
| Cross-department workflow automation | نظام إدارة علاقات العملاء Creatio | Native BPM engine |
| صفحات الهبوط واستقطاب العملاء المحتملين | كيب | Page builder included |
| Fast setup without IT help | كيب | Running in about 20 minutes |
| Custom apps built in-house | نظام إدارة علاقات العملاء Creatio | No code designer |
💰 ميزانيتك
Creatio wins on the first invoice and loses it back as you add seats. Keap costs the same whether one person logs in or five.
🔌 مجموعة أدواتك التقنية
Keap connects to more than 2,500 platforms and tools, which covers most small business software. Creatio’s 700+ connectors lean toward ERP, finance, and operations systems.
📝 عملية البيع الخاصة بك
Short cycles with lots of follow-up favour Keap. Long deals with approvals and handoffs favour Creatio.
🎓 مستوى خبرتك
Keap is more user friendly out of the box and ships with a dedicated success manager. Creatio expects someone on your side willing to learn the designer.
🆓 تجارب وعروض توضيحية مجانية
Keap’s 14 day free trial opens every feature with no sales call. Creatio’s trial usually starts with a conversation about your business environment.
🛟 خيارات الدعم
Keap runs 24/7 chat plus email, with phone support on weekdays for U.S. customers. Creatio leans on partners, and its six offices give it local presence in several regions.
دليل التبديل
Already on one of them? Here is what changes.
🔄 هل تفكر في الانتقال من Keap إلى Creatio CRM؟
✅ ما ستجنيه:
- A business process management engine for cross-team processes
- A low code platform your staff can extend without developers
- Prebuilt industry workflows and deeper service management
❌ ما ستخسره:
- Built-in invoicing, checkout, and e commerce features
- The landing page builder and its web form capture
- Your dedicated business line for calls and texts
📋 كيفية التبديل:
- Export contacts, tags, and custom fields from Keap to CSV
- Book a Creatio demo and map your stages to their objects
- Import, rebuild your top three automations, then run both in parallel for a month
🔄 هل تنتقل من نظام إدارة علاقات العملاء Creatio إلى Keap؟
✅ ما ستجنيه:
- Invoicing, checkout forms, and cross sells inside the CRM
- A landing page builder wired to your campaigns
- Free migration and a customer success manager on every plan
❌ ما ستخسره:
- The no code designer and any custom apps built on it
- Multi-department process automation and approvals
- Industry workflow templates for your vertical
📋 كيفية التبديل:
- Export accounts, contacts, and open opportunities from Creatio
- Start the 14 day Keap trial and request the free migration service
- Rebuild your pipeline stages, then switch your forms over last
ما لم تتناوله مراجعتنا
This comparison focused on small businesses and mid-sized teams. We did not test Creatio at enterprise scale with thousands of daily workflows, and we did not evaluate custom API work on either side. Deliverability, cost of ownership, and time-saving numbers are vendor claims we could not verify independently. If you are buying for a regulated industry or a 200-seat rollout, your priorities will look different from what we covered here.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | نظام إدارة علاقات العملاء Creatio |
| 🚀 أتمتة المبيعات والتسويق | كيب |
| ⚡ Workflow Automation Depth | نظام إدارة علاقات العملاء Creatio |
| 🎯 إدارة العملاء المحتملين | كيب |
| 👶 سهولة الاستخدام | كيب |
| 🔌 عمليات التكامل مع جهات خارجية | كيب |
| 🛒 E Commerce and Invoicing | كيب |
| 🏆 الفائز الإجمالي | كيب |
🏆 الفائز: كيب
Keap wins 5 of 7 categories and holds a 4.2 rating against Creatio’s 3.5.
الأفضل لـ: Solopreneurs, small business owners, e commerce businesses, and small sales teams
These are not really rivals. Keap sells time back to an owner who is doing five jobs, and it does that by putting sales and marketing, billing, and follow-up under one roof.
Creatio sells control. If your bottleneck is a process that crosses three departments, its no code platform is the better answer and the per-user pricing is easier to start with.
We recommend Keap CRM for most readers of this comparison, because most of you are a small business, not an operations department. Take the 14 day trial before you commit to the annual price.
المزيد من مقارنة Keap
Here is how Keap holds up against the other names small business buyers shortlist:
فاز كيب في: Built-in invoicing and checkout, a flat fee instead of per-seat billing, and free migration on every plan
تفوقت شركة HubSpot في: A usable free tier, deeper reporting, and a much larger app marketplace
فاز كيب في: A calmer interface for non-marketers, 24/7 chat support, and a dedicated success manager at signup
مستوى عالٍ يفوز في: White-label resale for agencies, unlimited sub-accounts, and a lower monthly entry price
كيب ضد حملة نشطة
فاز كيب في: Payment processing inside the CRM, a business phone line, and pipeline plus billing in one place
فازت حملة ActiveCampaign في: Cheaper email-only plans, more send-time testing options, and finer segmentation controls
كيب ضد محرك الأنابيب
فاز كيب في: Marketing automation depth, landing pages and forms, and e commerce tools Pipedrive leaves out
فاز فريق بايب درايف في: Simpler deal tracking, lower per-user cost, and a faster learning curve for pure sales teams
المزيد من مزايا نظام إدارة علاقات العملاء Creatio CRM مقارنةً
Creatio usually lands on a shortlist next to larger enterprise names:
نظام إدارة علاقات العملاء Creatio CRM مقابل Salesforce
يفوز مشروع كرياتيو في: No code changes without developer hours, faster rollouts, and a lower starting seat price
تتفوق Salesforce في: Partner and consultant supply, third party app volume, and hiring pools of trained admins
نظام إدارة علاقات العملاء Creatio CRM مقابل نظام إدارة علاقات العملاء Monday CRM
يفوز مشروع كرياتيو في: Real process automation with approvals, industry workflow packs, and service case management
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: Visual simplicity, quicker onboarding for small teams, and self-serve signup without a sales call
مقارنة بين نظام إدارة علاقات العملاء Creatio CRM ونظام إدارة علاقات العملاء HubSpot
يفوز مشروع كرياتيو في: Back-office workflow coverage, order management, and unlimited customization of objects
تفوقت شركة HubSpot في: Inbound marketing tooling, content and landing page building, and a gentler first month
الأسئلة الشائعة
ما هي استخدامات برنامج Keap؟
Keap organizes leads, sends email campaigns, invoices customers, and automates follow-up. Owners use it to replace several separate tools with one system.
ما هو اسم شركة Infusionsoft الآن؟
Infusionsoft is now Keap. The rebrand reflected a shift toward small business automation, and the same campaign engine still sits under the product.
هل تطبيق Keap سهل الاستخدام؟
Basic setup takes around 20 minutes. Deeper automation takes longer, but coaching and a success manager come with every plan if you have needed assistance.
ما هو استخدام برنامج Creatio؟
Creatio automates workflows and manages sales, marketing, and service in one system. Teams also build custom apps on it without writing code.
لماذا تختار كرياشيو؟
Choose it when processes cross departments and need branching logic. Its designer and 20 industry workflow packs cover cases a small business CRM cannot.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 