Freshworks có hệ thống CRM không?

Yes. Freshsales is the CRM product in the Freshworks suite. It launched in 2016 as the company's second major product.

Freshworks có phải là một hệ thống CRM tốt không?

Reviewers on Capterra and G2 score it around 4.5 out of 5. It is considered an excellent value for small and medium sized businesses.

Freshdesk có phải là một công cụ CRM không?

Freshdesk is a customer support helpdesk, not a sales CRM. It integrates tightly with Freshsales so support and sales teams share the same customer data.

CRM có nghĩa là gì trong lĩnh vực bán hàng?

CRM means customer relationship management. In sales it refers to software that centralises contacts, tracks deals through a pipeline, and records every customer interaction.

CRM trong Freshworks là gì?

Within Freshworks, CRM refers to Freshsales. It handles sales pipelines, lead scoring through Freddy AI, and omnichannel communication with customers.

Zoho và Freshworks có phải là cùng một ứng dụng không?

No. They are separate companies, though both are Indian-founded software vendors offering competing CRM software and business suites.

Freshworks có phải là đối thủ cạnh tranh của Salesforce không?

Yes. Freshsales competes with Salesforce, though it targets small and medium sized businesses while Salesforce dominates enterprise deployments.

Một chương trình CRM có giá bao nhiêu?

Entry plans in this comparison start at $9 per user per month for Freshsales and $13 for Nutshell. Advanced tiers reach $59 and $79 respectively.

Dịch vụ CRM có giá bao nhiêu?

Budget the per-seat price plus onboarding. Nutshell includes free data migration and free live support, while Freshsales provides 24/5 support across all plans.

Nền tảng CRM số 1 là gì?

Salesforce holds the largest global market share. For small teams, fit matters more than market position, and Freshsales wins this particular comparison.

Freshsales có những ưu điểm gì?

A $9 entry price, Freddy AI lead scoring, a unified inbox with phone and SMS, around 385 integrations, a 21-day free trial, and 24/5 support.

Freshsales có dễ sử dụng không?

The interface is described as intuitive and easy to learn. The common complaints are cluttered navigation and slow loading times on larger accounts.

Freshsales có miễn phí mãi mãi không?

A free plan exists for up to three users with most features included. Paid tiers start at $9 per user per month after a 21-day free trial.

Freshsales có trụ sở ở đâu?

Freshsales is built by Freshworks, which is headquartered in San Mateo, California, with major engineering operations in Chennai, India.

Tóm lại, CRM là gì?

CRM is software that stores every contact, deal, and conversation in one place so a sales team never loses track of a customer.

Nền tảng Nutshell là gì?

Nutshell is a cloud-based CRM and marketing platform for small to mid-sized B2B sales teams, combining pipeline management with email marketing and web forms.

CEO của Nutshell CRM là ai?

Nutshell is run by its leadership team from Ann Arbor, Michigan. Check the company's About page for the current CEO, since executives change over time.

Tóm tắt ngắn gọn về CRM?

A CRM centralises customer data, tracks sales activities, and automates follow-ups so teams can manage more deals without more admin work.

CRM là gì, nói một cách đơn giản?

It is an address book that also remembers every email, call, and deal stage, then reminds you what to do next.

Nutshell trong lĩnh vực phần mềm là gì?

In software, Nutshell is a CRM product offering contact management, calendar sync, click-to-call, sales automation, and collaboration features for small businesses.

Nutshell được sử dụng ở đâu?

It is used mainly by small to mid-sized B2B sales teams that want pipeline tracking and email marketing in a single, affordable tool.

Nutshell CRM đặt tại đâu?

Nutshell is based in Ann Arbor, Michigan, in the United States, and serves customers remotely worldwide.

What is the Nutshell program?

The Nutshell program is its CRM software, sold in five tiers from Foundation at $13 per user per month up to Enterprise at $79.

Nutshell CRM có trụ sở ở đâu?

The company is based in Ann Arbor, Michigan. Support and data migration are handled by its own team rather than outsourced partners.

Nutshell có ứng dụng không?

Yes. Nutshell provides a mobile application for both iOS and Android, and reviewers have given the app positive feedback.

Nutshell có phải là một công ty tốt không?

Reviews rate it well on affordability, ease of use, and support. Free migration and live support on every plan set it apart from rivals that charge extra.

Tóm tắt nội dung cuốn sách "Nutshell" là gì?

Nutshell is also a 2016 novel by Ian McEwan, unrelated to the CRM software. This comparison covers only the Nutshell CRM product.

Nutshell là một ứng dụng tuyệt vời mà chúng ta có thể sử dụng để làm gì?

Use it to manage a sales pipeline, capture leads through web forms, run drip email campaigns, and track customer interactions in one place.

Phần mềm CRM thường có giá bao nhiêu?

Small business CRM software typically runs $9 to $79 per user per month, depending on how much automation, reporting, and support you need.

Mua một phần mềm CRM có giá bao nhiêu?

Most CRM software is subscription-based rather than purchased outright. Expect a recurring monthly fee per user plus optional onboarding or migration charges.

Làm thế nào để tính toán chi phí CRM?

Multiply the per-user price by seat count, multiply by twelve, then add migration, training, and any paid add ons your team needs.

Định giá B2B là gì?

B2B pricing is how a vendor charges other businesses, usually per seat, per tier, or by usage volume rather than a single consumer price.

Why does a CRM website sometimes show a browser verification screen before loading?

A security checkpoint spends a few seconds verifying your browser connection before the site loads. If the page reads verification successful waiting for the site to respond, let it finish before proceeding rather than refreshing. Note the Ray ID shown on the page if support asks for it, since that identifies the request. Once the check clears, the vendor renders its site properly in all supported languages.

Freshsales CRM vs Nutshell CRM: Which is Best in 2026?

bởi Fahim Joharder | Last updated Sep 7, 2026

Người thắng

4.0

Freddy AI Lead Scoring
Khoảng 385 tích hợp
Dùng thử miễn phí 21 ngày
Phone, Email, Chat and SMS Built In
Hỗ trợ 24/5 cho tất cả các gói dịch vụ
Ứng dụng di động dành cho iOS và Android
Gói trả phí từ 9 đô la/người dùng/tháng

HÃY THỬ XEM

Chạy lên

2.8

Unlimited Contacts, No Dữ liệu Giới hạn
Bao gồm dịch vụ chuyển dữ liệu miễn phí.
Dùng thử miễn phí 14 ngày
Hơn 5.000 ứng dụng thông qua Zapier
Board, List, Map and Chart Views
Hỗ trợ trực tuyến miễn phí cho tất cả các gói dịch vụ.
Gói trả phí từ 13 đô la/người dùng/tháng

HÃY THỬ XEM

⚡ Nhận định nhanh:

Chạy: Freshsales starts at $9 per user per month. Nutshell starts at $13 per user per month.
Phù hợp nhất cho: Freshsales suits sales teams that want Freddy AI scoring and built-in calling. Nutshell suits small businesses that want simple pipeline management.
Điểm khác biệt chính: Freshsales bundles phone, email, chat and SMS into one hộp thư đến. Nutshell bundles email marketing and landing pages with no paid add ons.
Lựa chọn của chúng tôi: Freshsales CRM, rated 4.0 against Nutshell’s 2.8 in our scoring.

Freshsales CRM vs Nutshell CRM Comparison

Most small sales teams pick a CRM by price alone.

That is the fastest way to end up with the wrong one.

Freshsales CRM and Nutshell CRM both target small and medium sized businesses.

Nhưng chúng giải quyết hai vấn đề khác nhau.

One leans on AI and built-in calling. The other leans on simplicity.

Toàn cảnh

This Freshsales CRM vs Nutshell CRM comparison covers pricing, core features, and ease of use.

Của chúng tôi nhà văn created a new account with Nutshell and worked in it directly.

Notes on Freshsales come from Freshworks documentation and G2 reviews.

All pricing is quoted per user, per month, from each vendor’s published plans.

By the end you will know which CRM software fits your việc kinh doanh.

Freshsales CRM là gì?

Freshsales CRM is a cloud-based customer relationship management platform from Freshworks.

It launched in 2016 as the second major product from the company.

The software helps sales teams manage leads, deals, and daily sales activities in one place.

Freddy AI scores leads, flags deal risk, and suggests the next best action.

Phone, email, chat, and SMS all sit inside a single unified inbox.

Freshworks says over 67,000 customers worldwide use its products.

Đánh giá Freshsales Freshworks CRM – Vẫn còn tốt chứ?

🏆 Người chiến thắng: Freshsales CRM

⭐ 4.0/5 | 💰 Từ $9/người dùng/tháng

Freddy AI scores your leads while you work the pipeline. The 21-day free trial covers every tier.

THỬ NGAY FRESHSALES →

ĐỌC TOÀN BỘ BÀI ĐÁNH GIÁ →

HƯỚNG DẪN SỬ DỤNG FRESHSALES →

Bảng giá CRM Freshsales

Three paid tiers, all billed per user per month.

Kế hoạch	Giá	Tốt nhất cho
Sự phát triển	9 đô la/người dùng/tháng	Small teams tracking leads and deals
Chuyên nghiệp	39 đô la/người dùng/tháng	Growing teams needing sales sequences and territories
Doanh nghiệp	59 đô la/người dùng/tháng	Larger teams needing custom fields and an audit log

Pricing verified September 2026.

Dùng thử miễn phí: 21 days across every tier, with no credit card required to create an account.

Đảm bảo hoàn tiền: Freshworks does not publish a blanket refund window. Cancel before the renewal date to avoid the next charge.

📌 Ghi chú: Freshsales pricing has dropped two to three times lower than it was in earlier years. A free plan for up to three users is also listed on the Freshworks site, with most core features included.

⚠️ Pricing conflict: Some third-party sources list the entry plan at $11 and Enterprise at $71 per user per month. Our tables use the figures in our own pricing data ($9 and $59). Check the vendor page before you buy, since regional currency and billing terms shift the number.

Những lợi ích chính của Freshsales CRM

Here is what makes this CRM worth a look:

Freddy AI scoring: Ranks leads on behaviour and profile data. It also predicts deal risk and improves conversion rates.
Góc nhìn toàn diện 360 độ về khách hàng: Every touchpoint lands on one timeline. Customer data stays in one record instead of five tabs.
Omnichannel communication: Reach contacts over email, phone, WhatsApp Business, Facebook Messenger, and LINE.
Kanban pipeline: A visual board shows deal progress and exposes bottlenecks fast.
Integration depth: Around 385 apps connect, including Google, Microsoft 365, Slack, and Zoom.
Freshworks tie-in: Freshdesk and Freshmarketer link tightly, so support and marketing share the same records.
Truy cập trên thiết bị di động: Hệ điều hành iOS và Android app supports offline access and call logging on the road.

Những điều nhóm chúng tôi nhận thấy

Note: we have not had extended hands-on time inside Freshsales CRM yet. Everything above comes from Freshworks documentation and published user reviews, not our own testing.

G2 and Capterra reviewers score the platform around 4.5 out of 5 on average. The interface is frequently described as intuitive and quick to learn. Slow loading times and cluttered navigation are the two complaints that come up most.

Ưu điểm và nhược điểm của Freshsales CRM

✅ Ưu điểm

Entry plan costs $9 per user per month, an excellent value for small teams
Freddy AI scores leads and suggests the next best action to close deals
Phone, email, chat and SMS are built into one unified inbox
21-day free trial runs on every pricing tier
24/5 support by phone, chat and email on all plans

❌ Nhược điểm

Navigation feels cluttered and pages can load slowly
Khoảng 385 tích hợp là ít hơn so với HubSpot hoặc Salesforce lời đề nghị
Native connectors outside the Freshworks family stay limited
Some functionality found in HubSpot and Salesforce is missing

Nutshell CRM là gì?

Nutshell CRM là một nền tảng dựa trên điện toán đám mây được xây dựng dành cho các đội ngũ bán hàng B2B quy mô nhỏ và vừa.

It bundles contact management, pipeline tracking, and email marketing in one tool.

The company deliberately avoids complex features that slow small businesses down.

Landing pages, web forms, and drip campaigns ship without paid add ons.

Every plan includes unlimited CRM contacts and no data limits.

ProspectorIQ and VisitorIQ find new leads and identify companies browsing your site.

Here is a walkthrough of how the platform works day to day.

Nutshell CRM

⭐ 2.8/5 | 💰 Từ $13/người dùng/tháng

Free data migration and free live support come with every plan. The 14-day trial needs no credit card.

THỬ NUTSHELL NGAY BÂY GIỜ →

ĐỌC TOÀN BỘ BÀI ĐÁNH GIÁ →

HƯỚNG DẪN NGẮN GỌN →

Bảng giá CRM tóm tắt

Five tiers, all sold per user per month.

Kế hoạch	Giá	Tốt nhất cho
Sự thành lập	13 đô la/người dùng/tháng	A single user or a two-person team starting out
Sự phát triển	25 đô la/người dùng/tháng	Teams adding email templates and calendar sync
Chuyên nghiệp	42 đô la/người dùng/tháng	Teams needing multiple pipelines and personal email sequences
Việc kinh doanh	59 đô la/người dùng/tháng	Teams wanting the full reporting suite and custom fields
Doanh nghiệp	79 đô la/người dùng/tháng	Larger companies needing an audit log and priority support

Pricing verified September 2026.

Dùng thử miễn phí: 14 days, no credit card required to create a new account.

Đảm bảo hoàn tiền: No published refund window. Billing stops at the end of the current cycle when you cancel.

📌 Ghi chú: Data migration and live support are free on every plan. Rivals often charge for that help, so factor it into the real cost per user.

⚠️ Cảnh báo: The reporting suite and custom fields sit on the $59 Business tier. Buying Foundation and upgrading later means a jump of $46 per user per month.

Dùng thử Nutshell CRM MIỄN PHÍ

Những lợi ích chính của Nutshell CRM

Here is where this CRM earns its keep:

Thời gian học hỏi ngắn: Reviewers rate it among the easiest CRM tools to pick up. Most teams get productive within days.
Four pipeline views: Board, List, Map, and Chart. Drag and drop moves deals through the funnel.
Marketing included: Email marketing, landing pages, and web forms need no extra purchase.
Việc bán hàng tự động hóa: Lead routing, follow-up notifications, and email sequences run without manual work.
Hỗ trợ trực tuyến miễn phí: Live chat and email help reach every customer, with priority queues for Enterprise clients.
Wide integration reach: Google Workspace, Microsoft 365, Slack, MailChimp, and Zendesk connect natively, plus 5,000-plus apps through Zapier.
Easy import: Bring contacts in from any source using a CSV file.

Dùng thử Nutshell CRM MIỄN PHÍ