⚡ Szybki werdykt:
- Wycena: Capsule CRM starts at $18 per user per month. Salesmate starts at $23/user/month.
- Najlepiej dla: Capsule CRM suits małe firmy that want simple contact management. Salesmate suits sales teams that want calling and marketing automatyzacja na jednym pulpicie.
- Kluczowa różnica: Capsule has a free version. Salesmate has no free plan, but it ships Sandy AI and built-in phone features.
- Nasz wybór: Capsule CRM for most mała firma buyers, based on its higher aggregate rating and lower entry price.
The cheaper CRM system is not always the weaker one.
Capsule CRM costs less per user than Salesmate every month.
But price is the smallest gap between these two CRM providers.
Capsule keeps things simple for small biznes zespoły.
Salesmate packs sales and marketing tools into one CRM software platform.
Here is how the two compare across pricing, key features, and daily use.
Przegląd
This Capsule CRM vs Salesmate comparison covers pricing, core features, and ease of use.
We also break down which CRM solution fits which kind of business.
Nasze źródła obejmują opublikowane specyfikacje, dokumentację dostawców i recenzje G2.
Nasz pisarz also spent hands-on time inside Salesmate.
Notes on Capsule CRM come from documentation and public user reviews.
Czym jest Capsule CRM?
Capsule CRM is a cloud-based customer relationship management platform for small to medium businesses.
It centralizes customer interactions, contact records, notes, and social profiles.
The result is a 360-degree view of every customer interaction.
Capsule follows a “powerful simplicity” approach to contact management and sales.
The minimalist interface lets teams start without a dedicated account manager or admin.
Most small businesses pick it because it needs almost no training.
🏆 Zwycięzca: Capsule CRM
A clean CRM system built for small business teams. The free version covers 250 contacts and two users.
Cennik Capsule CRM
Here is what Capsule CRM cost looks like in 2026. Every figure below is priced per user.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Bezpłatny | $0 | Do 250 kontaktów i 2 użytkowników |
| Rozrusznik | 18 USD/użytkownik/miesiąc | Small teams that need a real paid plan |
| Wzrost | 36 USD/użytkownik/miesiąc | Teams needing multiple sales pipelines |
Pricing verified August 2026.
💡 Uwaga dotycząca cen: Our research notes list higher figures and extra paid tiers such as Advanced and Ultimate. The table above uses our verified pricing data. Check the vendor page before you buy, since rates change when you pay annually versus monthly.
Bezpłatny okres próbny: Yes. You can also stay on the free plan for as long as you like, with no card required.
Gwarancja zwrotu pieniędzy: None advertised. The free version acts as the trial instead.
📌 Notatka: The free version caps storage at 50MB and leaves out reporting. If you want all the features, you need a paid plan.
⚠️ Ostrzeżenie: Capsule bills per seat. Ten users on Growth cost ten times the listed rate, so map your headcount before you upgrade.
Kluczowe korzyści z CRM kapsułkowego
Here is what makes Capsule worth a look:
- Free version for 250 contacts: Two users get full contact management at no cost. Few CRM providers give away that much.
- One record per customer: Emails, calls, and files sit in a single hub. That removes data silos and keeps customer data current for other team members.
- Project boards after the sale: Project management boards link delivery work directly to won deals. This is rare in a light CRM system.
- Tracks and workflow automations: Templated task lists handle repeatable business processes like onboarding. Higher paid tiers add multi-step automation.
- 60+ native integrations: Xero, QuickBooks, and Mailchimp connect natively. Over 1,000 other integrations arrive through Zapier.
- Google Workspace and Microsoft 365: Add contacts from Gmail and view events inside Capsule. Teams still on G Suite branding will recognise the same setup.
- Custom fields and reporting tools: Paid plans add a sales dashboard covering conversion rates, pipeline health, and revenue forecasting.
Co zauważył nasz zespół
Note: our writers have not had extended hands-on time inside a Capsule account yet. Everything above comes from published documentation, the vendor pricing page, and public user reviews. We will add first-hand notes once that changes.
Public reviews are consistent on two points. G2 reviewers highlight contact management and sales pipeline features as the easiest parts to learn. The same reviews flag email tracking as clunky, since saving a message means BCC-ing a special address.
Zalety i wady Capsule CRM
✅ Zalety
- Free version covers 250 contacts and 2 users
- Clean interface that needs no formal training
- Project boards tie delivery work to won deals
- Lower entry price than most CRM providers
❌ Wady
- Fewer advanced features than heavier CRM tools
- Email tracking needs a BCC address to save messages
- Google Workspace sync only runs one way
- Support is email-first with no live chat
Czym jest Salesmate?
Salesmate CRM to kompleksowa platforma oparta na chmurze do obsługi sprzedaży, marketingu i wsparcia.
It was built primarily for small and medium-sized companies.
The platform replaces several disjointed systems, which helps teams save money.
Sales reps get a visual pipeline to track deals from first touch to close.
Sandy AI drafts emails, summarises calls, and qualifies leads automatically.
The goal is to generate more leads, close more deals, and build lasting customer relationships.
Here is a walkthrough of how Salesmate looks in daily use.
Runner Up: Salesmate
A sales-first CRM with built-in phone, AI, and marketing automation. Test it with a 15-day free trial and no card.
Cennik Salesmate
Salesmate sells three published plans. All rates are per user.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Podstawowy | 23 USD/użytkownik/miesiąc | Small teams starting pipeline management |
| Zawodowiec | 39 USD/użytkownik/miesiąc | Sales teams needing automation and calling |
| Biznes | 63 USD/użytkownik/miesiąc | Larger teams wanting deeper analytics |
Pricing verified August 2026.
Bezpłatny okres próbny: 15 days, with no credit card required.
Gwarancja zwrotu pieniędzy: None published. The trial is the safety net here.
📌 Notatka: The vendor also markets an Enterprise tier beyond these three plans. Seasonal offers appear too, including a Black Friday promotion at 10% off annual plans.
⚠️ Ostrzeżenie: Some users report that leads can be deleted after a missed payment. Keep an export of your customer data and treat billing as a security matter.
Kluczowe korzyści Salesmate
Here is where Salesmate earns its higher price:
- Contact and Deal Intelligence: Emails, calls, and notes merge into one view of every account. Nothing sits in a separate skrzynka odbiorcza.
- Sandy AI automation: Ten asystent handles repetitive tasks like drafting emails and summarising calls. It also scores leads for you.
- Built-in phone: Call recording and voicemail drops run inside the CRM. Capsule has no native calling at all.
- Spotkanie harmonogram: Prospects book meetings from a link. That removes a full round of follow ups per deal.
- Ponad 700 integracji: Google Apps, Microsoft Apps, Slack, and Zapier integrations connect to other apps you already run.
- Podróże automatyzacji: Multi-channel drip campaigns and follow-up sequences run without manual sending.
- Automatic data entry: Contacts get enriched and every message is logged, so reps stop typing notes by hand.
Co zauważył nasz zespół
Our writer created an account, imported test contacts, and ran a small pipeline through it. Here is what stood out from that hands-on time:
Zalety i wady Salesmate
✅ Zalety
- Wbudowane funkcje połączeń, nagrywania i poczty głosowej
- Sandy AI cuts manual data entry for sales reps
- Over 700 app integrations including Zapier
- Support team is frequently praised for fast replies
❌ Wady
- Brak darmowego planu, tylko 15-dniowy okres próbny
- Bugs reported in the email template editor
- Marketing automation trails dedicated platforms
- Costs $5 more per seat than Capsule at entry level
Porównanie funkcji
Ready for a closer look at Capsule CRM vs Salesmate? We compare ten areas below, from contact records to cost.
| Funkcja | Kapsułkowy CRM | Kolega handlowy |
|---|---|---|
| Cena wywoławcza | 18 USD/użytkownik/miesiąc | 23 USD/użytkownik/miesiąc |
| Bezpłatny plan | ✅ | ❌ |
| Wiele kanałów sprzedaży | ✅ | ✅ |
| Wbudowany telefon | ❌ | ✅ |
| Asystent AI | ❌ | ✅ |
| Zarządy projektów | ✅ | ❌ |
| Harmonogram spotkań | ❌ | ✅ |
| Integracje natywne | 60+ | 700+ |
| Najlepsze dla | Proste zarządzanie kontaktami | Active outbound sales teams |
1. Zarządzanie kontaktami
CRM kapsułkowy: Every person and organisation gets one record. Communication history, notes, and social profiles sit together, so keeping track of customers takes no effort. Custom fields let you shape records around your own business.
Kolega handlowy: Contact and Deal Intelligence pulls emails, calls, and notes into a single view of each company. Accounts enrich themselves, so reps spend less time on data entry.
2. Zarządzanie lejkiem sprzedaży
CRM kapsułkowy: The sales pipeline shows every open opportunity and its stage. You can build custom sales pipelines that mirror your real sales process. Higher plans unlock multiple sales pipelines for different product lines.
Kolega handlowy: A visual board covers pipeline management from lead generation through close. It is fully customisable, so a nieruchomość company and a SaaS firm can run different stages on the same platform.
3. Task Management and Scheduling
CRM kapsułkowy: Assign tasks, set recurring work, and sync deadlines with Outlook or Gmail. Tracks turn onboarding and other repeatable jobs into templated checklists.
Kolega handlowy: Task management sits next to a meeting scheduler that lets prospects book meetings on their own. That one feature saves a real chunk of back-and-forth each week.
4. Marketing e-mailowy i śledzenie
CRM kapsułkowy: Email marketing runs through the Transponować integration and Mailchimp, so marketing campaigns launch from the CRM. Email tracking is the weak spot, since saving a message means BCC-ing a set address.
Kolega handlowy: Templates, open tracking, and automation journeys drive multi-channel drip campaigns. Reviewers do report bugs in the template editor, which hurts productivity on busy days.
⚠️ Ostrzeżenie: Neither tool replaces a dedicated marketing platform. Some reviewers note Salesmate is not the strongest pick for marketing automation compared with specialist software.
5. Raportowanie i prognozowanie sprzedaży
CRM kapsułkowy: The sales dashboard covers conversion rates, pipeline health, and revenue forecasting. Reporting features are locked behind a paid plan, so free users cannot generate reports at all.
Kolega handlowy: Dashboards turn raw activity into insights on sales performance. Sales forecasting and goal tracking are available on every paid tier, not just the top one.
6. Integracje
CRM kapsułkowy: Over 60 native connections cover Xero, QuickBooks, and Mailchimp, plus 1,000 more through Zapier. Google Workspace and Microsoft 365 both connect, though sync runs one way only, so a full integration is not on offer.
Kolega handlowy: More than 700 apps connect, including Google Apps, Microsoft Apps, and Slack. Working inside Gmail is supported, and developers get open APIs for custom builds.
7. Ease of Use and Team Collaboration
CRM kapsułkowy: This is the strongest argument for the product. The interface is user friendly enough that you rarely need to train users at all. Small teams and non profits get running the same day.
Kolega handlowy: Teammate tagging, shared notes, and full communication history keep everyone aligned. There is more to learn here, which is the trade-off for the extra depth.
8. Mobile Apps and Lead Capture
CRM kapsułkowy: The mobile app on iOS and Android handles tasks and contacts away from the desk. Reviewers like it but say it could be sharper.
Kolega handlowy: The mobile CRM gives full access to data and activities. Personalised web forms embed on your site or ship as links, feeding lead management directly.
9. Dostosowywanie i wsparcie
CRM kapsułkowy: Custom fields and tags cover most account management needs. Support runs on email, and reviewers wish for live chat or a proper help desk queue.
Kolega handlowy: Chatbots capture questions on your site and route them to the right person. Reviewers call the support team quick and helpful, which is the most consistent praise the product gets.
10. Ceny i koszty
Let us line up the plans side by side. All figures are per seat.
| Szczebel | Kapsułkowy CRM | Kolega handlowy |
|---|---|---|
| Bezpłatny | Bezpłatnie: 0 USD | ❌ Brak darmowego poziomu |
| Wejście | Starter: $18/user/month | Podstawowy: 23 USD/użytkownika/miesiąc |
| Średni | Growth: $36/user/month | Pro: 39 USD/użytkownik/miesiąc |
| Top published | Growth: $36/user/month | Firma: 63 USD/użytkownik/miesiąc |
CRM kapsułkowy: The free plan carries real weight for a very small business. Starter undercuts Basic by $5 per seat, and the ceiling stops at $36/user/month. For a five-person team that gap is meaningful over a year.
Kolega handlowy: You pay more, but calling, AI, and a meeting scheduler are bundled in. If those replace two or three other systems, the higher rate can still save time and money overall.
💡 Wskazówka: Price both tools at your real headcount before deciding. Ask each vendor what changes when you pay annually, since discounts apply when plans are billed annually.
Różne scenariusze
| Jeśli potrzebujesz… | Wybierać | Dlaczego |
|---|---|---|
| Wersja bezpłatna | Kapsułkowy CRM | 250 contacts at no cost |
| Wbudowane połączenia | Kolega handlowy | Telefon natywny i poczta głosowa |
| Post-sale project boards | Kapsułkowy CRM | Delivery work links to won deals |
| AI to cut admin | Kolega handlowy | Sandy AI drafts and summarises |
| Lowest cost per seat | Kapsułkowy CRM | $5 cheaper at entry level |
| Przyjazna dla początkujących konfiguracja | Kapsułkowy CRM | Almost no learning curve |
💰 Twój budżet
Capsule wins on raw cost at every published tier. Salesmate only makes financial sense if its bundled phone and AI replace tools you already pay for.
🔌 Twój zestaw technologii
Run Xero, QuickBooks, or Mailchimp and Capsule slots in fast. Need deeper hooks across 700 apps and open APIs, and Salesmate’s platform gives you more room.
📞 Your Sales Cycle
A long sales cycle with heavy phone work favours Salesmate. Short cycles built on referrals and email fit Capsule better.
🎓 Twój poziom doświadczenia
First CRM? Use Capsule and grow into it. Teams moving from other CRMs usually want the extra depth Salesmate offers.
🆓 Bezpłatne wersje próbne i dema
Capsule lets you sit on a free plan indefinitely. Salesmate gives 15 days with no card, which is enough to test a real pipeline.
🛟 Opcje wsparcia
Capsule handles support by email only, with no help desk chat. Salesmate reviewers repeatedly single out fast, useful replies as a strength.
Przewodnik po przełączaniu
Already running one of these? Here is what changes if you move.
🔄 Switching from Capsule CRM to Salesmate?
✅ Co zyskasz:
- Native calling, recording, and voicemail drops
- Sandy AI to automate admin and qualify leads
- A meeting scheduler and web forms for lead capture
❌ Co stracisz:
- The free version and its zero-cost entry point
- Project boards tied to won sales opportunities
- The simplest interface of the two
📋 Jak przełączyć:
- Export contacts, notes, and open deals from your Capsule account as CSV.
- Create a Salesmate trial and map your fields during import.
- Rebuild pipeline stages, then reconnect email and calendar.
🔄 Switching from Salesmate to Capsule CRM?
✅ Co zyskasz:
- A lower bill and a free tier to fall back on
- Project management boards for post-sale delivery
- An interface new hires pick up in an afternoon
❌ Co stracisz:
- Built-in phone and call recording
- Sandy AI and automation journeys
- Roughly 640 extra app connections
📋 Jak przełączyć:
- Export contacts, companies, and deals from Salesmate.
- Open a free Capsule account and import the file.
- Add custom fields, then connect Google Workspace or Microsoft 365.
Czego nie objęła nasza recenzja
This comparison focused on small businesses and lean sales teams. We did not test enterprise contracts, custom pricing, or migration at 100+ seats. Add ons and premium integrations sold separately were also outside our scope. Our extensive research covers the August 2026 versions, so check the current date on any vendor pricing page before you commit.
Ostateczny werdykt
| Kategoria | Zwycięzca |
|---|---|
| 💰 Cennik | Kapsułkowy CRM |
| 🚀 Główne funkcje | Kolega handlowy |
| 👶 Łatwość użytkowania | Kapsułkowy CRM |
| 📊 Funkcje raportowania | Kolega handlowy |
| 🔌 Integracje | Kolega handlowy |
| 📁 Zarządzanie projektami | Kapsułkowy CRM |
| 🎁 Free Access | Kapsułkowy CRM |
| 🏆 Zwycięzca klasyfikacji generalnej | Kapsułkowy CRM |
🏆 ZWYCIĘZCA: CRM KAPSUŁKOWY
Capsule CRM wins 4 of 7 categories.
Najlepiej dla: Small businesses, first-time CRM buyers, non profits, and teams that want contact management without complexity.
These two products are aimed at different buyers. Capsule sells simplicity and a free entry point. Salesmate sells depth across sales and marketing in one system.
Salesmate is the stronger tool if your reps live on the phone. Its calling, AI, and automation genuinely reduce daily admin, and its support gets steady praise.
But for most small business buyers, Capsule is the safer first choice. It costs less, it needs no onboarding project, and the free plan lets you prove the value before spending anything.
Więcej informacji na temat CRM kapsułkowego w porównaniu
Here is how Capsule stacks up against other CRMs on our shortlist:
Capsule wygrywa w kategoriach: Cheaper paid tiers, faster setup, project boards for delivery work
HubSpot wygrywa w kategoriach: Far deeper marketing automation, a bigger free tier, more reporting depth
CRM kapsułkowy kontra Pipedrive
Capsule wygrywa w kategoriach: A genuine free plan, post-sale project management, simpler contact records
Pipedrive wygrywa w kategoriach: Sharper deal forecasting, more sales-focused automation, richer activity reporting
Capsule wygrywa w kategoriach: Much shorter learning curve, cleaner interface, less admin overhead
Zoho CRM wygrywa w następujących kategoriach: Broader feature range, tighter suite integration, more customisation at scale
CRM kapsułkowy kontra Freshsales
Capsule wygrywa w kategoriach: Lower entry price, easier onboarding, clearer contact records
Freshsales wygrywa w kategoriach: Built-in phone, AI lead scoring, stronger native reporting
Więcej o Salesmate w porównaniu
Salesmate competes with several other companies in this space:
Kolega od sprzedawcy kontra Zachować
Salesmate wygrywa w: Lower entry pricing, more app connections, a cleaner deal board
Keap wygrywa w: Stronger campaign budowniczy, e-commerce features, more mature automation templates
Kolega od sprzedawcy kontra Aktywna kampania
Salesmate wygrywa w: Native calling, a built-in meeting scheduler, better deal tracking
ActiveCampaign wygrywa w kategoriach: Email deliverability, segmentation depth, a far larger template library
Salesmate kontra Freshsales CRM
Salesmate wygrywa w: Customisation across unique processes, more integrations, faster support replies
Freshsales CRM wygrywa w następujących kategoriach: A free starting tier, tighter helpdesk pairing, more predictable billing
Kolega handlowy kontra poniedziałek CRM
Salesmate wygrywa w: Purpose-built sales tooling, calling, AI-assisted follow-up
Poniedziałkowy CRM wygrywa w kategoriach: Visual work management, cross-team boards, easier non-sales use cases
Często zadawane pytania
Do czego służy Capsule CRM?
It manages contacts, sales pipelines, and post-sale project work for small teams. Everything about a customer sits in one record, which removes the need for separate spreadsheets.
Ile kosztuje Capsule CRM?
The free version costs nothing for 250 contacts and two users. Starter runs $18/user/month and Growth runs $36/user/month, so a five-seat team pays $90 monthly on Starter.
Do czego służy Salesmate?
Sales teams use it to track deals, call prospects, and automate follow-up. Sandy AI drafts emails and summarises calls, which cuts the admin load on reps.
Czy istnieje CRM w 100% darmowy?
Yes. Capsule offers a permanently free tier for two users and 250 contacts, though reporting is excluded. Salesmate has no free plan, only a 15-day trial.
Which is the better CRM for a small business?
Capsule suits most buyers, thanks to its lower price and gentler learning curve. Pick Salesmate if your reps need built-in calling and AI automation every day.
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