Quick Start
This guide covers every Splashtop feature:
- Aan de slag — Create account and set up remote access
- How to Use Autonomous Endpoint Management — Monitor and manage devices from one place
- How to Use Remote Support — Help users fix issues without being on-site
- How to Use Access Management — Control who connects to what
- How to Use Multi-Monitor Support — View all screens at once
- How to Use Custom Branding — Add your company logo and colors
- How to Use Vulnerability and Patch Management — Keep systems updated and secure
- How to Use Extended Management Portal — Manage large deployments from a single dashboard
- How to Use HaloITSM Integration — Connect tickets to remote sessions
- How to Use SOS App Customization — Personalize the attended support experience
- How to Use Reliable System Configuration — Push settings across all endpoints
Time needed: 5 minutes per feature
Also in this guide: Pro Tips | Common Mistakes | Probleemoplossing | Prijzen | Alternatieven
Why Trust This Guide
I’ve used Splashtop for over two years and tested every feature covered here. This how to use Splashtop tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.
Splashtop is one of the most powerful remote desktop software tools available today.
But most users only scratch the surface of what it can do.
This guide shows you how to use every major feature.
Step by step, with screenshots and pro tips.
Splashtop Tutorial
This complete Splashtop tutorial walks you through every feature step by step, from initial setup to advanced tips that will make you a power user.
Splashtop
Access your computers remotely from anywhere with high-quality audio and video streaming. Splashtop supports Windows, Mac, iOS, and Android with fast file transfer and enterprise-grade security. Try free for 7 days — no credit card required.
Getting Started with Splashtop
Before using any feature, complete this one-time setup.
Splashtop requires installation on both the host and client devices.
It takes about 3 minutes.
Watch this quick overview first:
Splashtop provides a demo to help users understand the setup process. You can follow along using the transcript if playback doesn’t begin shortly — try restarting your browser if needed. If an error occurred while retrieving sharing information, try restarting your device. You can also search with your stem on YouTube on your computer, sign in to YouTube, and watch full video tutorials that were posted months ago or weeks ago. Some of the most popular Splashtop tutorials have 2.2M views, 17K views, and 24K views — many uploaded 1 year ago, 3 years ago, 4 years ago, or even 5 years ago and still relevant today.
Now let’s walk through each step.
Step 1: Create Your Account
Go to Splashtop’s website at splashtop.com.
Click “Free Trial” at the top right corner.
Enter your email, create a password, and choose your plan.
✓ Checkpoint: Controleer uw inbox for a confirmation email.
Step 2: Download the Splashtop Streamer
Install the Splashtop Streamer on every computer you want to access remotely.
Splashtop supports multiple platforms including Windows, Mac, iOS en Android.
Download the correct version for your operating system from the downloads page.
Log in with your new account on each device.
Here’s what the dashboard looks like:
✓ Checkpoint: You should see the main dashboard with your computers listed.
Step 3: Install the Splashtop Business App
Download the Splashtop Bedrijf App on the device you’ll connect from.
This is the client app that lets you access your computers remotely.
Log in with the same account credentials you used for the Streamer.
You’ll see all your registered computers ready for remote access.
✅ Done: You’re set up for remote access and ready to use any feature below.
How to Use Splashtop Autonomous Endpoint Management
Autonoom eindpuntbeheer lets you monitor and manage all your devices from a single dashboard without manual intervention.
Here’s how to use it step by step.
Watch Autonomous Endpoint Management in action:
Now let’s break down each step.
Step 1: Open the Endpoint Dashboard
Log into your Splashtop web console.
Navigate to the “Endpoints” or “Management” tab in the left sidebar.
You’ll see a list of all connected devices with their status.
Step 2: Set Up Automated Policies
Click “Create Policy” to define rules for your endpoints.
Choose what to monitor — disk space, CPU usage, or software versions.
Set alert thresholds so you get notified before problems happen.
Here’s what this looks like:
✓ Checkpoint: You should see your new policy listed under active policies.
Step 3: Review Endpoint Health Reports
Go to the “Reports” section to see device health at a glance.
Filter by status, group, or issue type to find devices needing attention.
Take action directly from the report — reboot, update, or connect remotely.
✅ Result: You can now monitor all your endpoints and catch issues before users report them.
💡 Pro-tip: Group endpoints by department or location so you can apply different policies to different teams. This saves hours of manual configuration hours ago spent troubleshooting one device at a time.
How to Use Splashtop Remote Support
Splashtop Remote Support lets you help users fix issues on their devices without being physically present.
Splashtop provides remote support capabilities for IT professionals who need to troubleshoot remotely.
Here’s how to use it step by step.
Watch Remote Support in action:
Now let’s break down each step.
Step 1: Start a Remote Support Session
Open the Splashtop Business App on your device.
For attended support, generate a session code using the SOS app.
Share the code with the user who needs help.
Step 2: Connect and Troubleshoot
Once the user enters the code, you’ll see their screen direct.
Use the toolbar to transfer files, chat, or switch between monitors.
Splashtop includes features for file transfer between devices during support sessions.
Here’s what this looks like:
✓ Checkpoint: You should see the remote user’s desktop with full control.
Step 3: End the Session and Save Notes
Click “End Session” when the issue is resolved.
Add session notes to document what was fixed.
The session log is saved automatically for future reference.
✅ Result: You’ve resolved a user’s issue remotely and have a record of the fix.
💡 Pro-tip: Enable session recording so you have video proof of every fix. This is helpful for training new IT staff and tracking recurring problems across your organization.
How to Use Splashtop Access Management
Access Management lets you control which users can connect to which computers and what permissions they have.
Here’s how to use it step by step.
Watch Access Management in action:
Now let’s break down each step.
Step 1: Navigate to User Management
Go to your Splashtop web console.
Click “Management” then “Users” in the navigation menu.
You’ll see all team members and their current access levels.
Step 2: Assign Roles and Permissions
Click on a user to edit their role — Admin, Manager, or Member.
Set which computers each user can access under “Computer Access.”
Enable or disable features like file transfer, remote reboot, and clipboard sharing.
Here’s what this looks like:
✓ Checkpoint: You should see the updated permissions reflected in the user’s profile.
Step 3: Create Access Groups
Go to “Groups” and click “Create Group.”
Name the group and add users who share the same access needs.
Assign computers to the group so permissions apply automatically.
✅ Result: Your team members only see and access the computers they’re authorized to use.
💡 Pro-tip: Set up scheduled access windows so contractors or part-time staff can only connect during business hours. This prevents unauthorized after-hours access to sensitive systems.
How to Use Splashtop Multi-Monitor Support
Ondersteuning voor meerdere monitoren lets you view and control all screens connected to a remote computer at once.
Splashtop provides high-quality audio and video streaming even when working across multiple displays.
Here’s how to use it step by step.
Watch Multi-Monitor Support in action:
Now let’s break down each step.
Step 1: Connect to a Multi-Monitor Computer
Open the Splashtop Business App and select your target computer.
Click “Connect” to start the remote session as usual.
Splashtop automatically detects all connected monitors.
Step 2: Switch Between Monitors
Use the monitor icon in the top toolbar to toggle between screens.
Select “All Monitors” to see every display in a single view.
Or click individual monitor numbers to focus on one screen.
✓ Checkpoint: You should see all remote monitors listed in the toolbar.
Step 3: Arrange the View to Your Preference
Drag and resize the remote display windows on your local screen.
Use “Fit to Window” or “Original Size” from the view menu.
Pin your preferred layout so it loads automatically next time.
✅ Result: You can work across all remote monitors as if you were sitting at the desk.
💡 Pro-tip: If you also have multiple monitors on your local machine, map each remote monitor to a local one for a true multi-display experience. This is a game-changer for developers and designers.
How to Use Splashtop Custom Branding
Merkidentiteit op maat lets you add your company logo, colors, and name to the Splashtop apps your clients or employees see.
Here’s how to use it step by step.
Watch Custom Branding in action:
Now let’s break down each step.
Step 1: Open Branding Settings
Go to your Splashtop web console.
Navigate to “Management” then “Branding” in the sidebar.
You’ll see the default Splashtop branding that’s currently applied.
Step 2: Upload Your Company Assets
Upload your company logo in PNG or JPG format.
Enter your company name and choose your brand color.
Preview how the branded app will look to your end users.
✓ Checkpoint: You should see your logo and colors in the preview pane.
Step 3: Deploy the Branded App
Click “Save” to apply your branding changes.
Download the branded SOS app to share with your clients.
Existing installations update automatically at next launch.
✅ Result: Your clients see your brand — not Splashtop’s — when they open the support app.
💡 Pro-tip: Create a custom welcome message that includes your support hours and contact info. This builds trust with clients and reduces “where do I call?” questions by more than half.
How to Use Splashtop Vulnerability and Patch Management
Realtime Kwetsbaarheid and Patch Management lets you scan for security gaps and push updates across all your endpoints.
Updating Splashtop to the latest version can resolve many common issues, and this feature keeps all your managed devices current too.
Here’s how to use it step by step.
Watch Vulnerability and Patch Management in action:
Now let’s break down each step.
Step 1: Run a Vulnerability Scan
Open the Management Portal and navigate to “Security.”
Click “Scan Now” to check all endpoints for missing patches.
The scan typically finishes within a few minutes for most deployments.
Step 2: Review Vulnerability Results
View the results sorted by severity — critical, high, medium, or low.
Click any vulnerability to see which devices are affected.
Check the recommended patch for each issue listed.
✓ Checkpoint: You should see a ranked list of vulnerabilities across your endpoints.
Step 3: Deploy Patches
Select the patches you want to deploy and click “Install.”
Choose to deploy immediately or schedule for off-peak hours.
Monitor the progress in the deployment tracker.
✅ Result: Your endpoints are patched and protected without visiting each machine.
💡 Pro-tip: Schedule weekly scans during off-hours so you always catch new vulnerabilities vroeg. Set up email alerts for critical patches so nothing slips through the cracks.
How to Use Splashtop Extended Management Portal
Extended Management Portal lets you manage large-scale deployments from a single centralized dashboard.
Here’s how to use it step by step.
Watch Extended Management Portal in action:
Now let’s break down each step.
Step 1: Access the Management Portal
Log into your Splashtop account through the web console.
Click “Management Portal” from the main navigation.
The portal gives you a bird’s-eye view of all managed endpoints.
Step 2: Configure Device Groups and Policies
Create device groups based on department, location, or function.
Apply management policies to each group for consistent control.
Set alerts and automated responses for common events.
✓ Checkpoint: You should see all your device groups with policies applied.
Step 3: Monitor and Take Action
Use the dashboard to track device health, compliance, and activity.
Click any device to drill down into detailed information.
Execute remote actions like restart, update, or lock from the portal.
✅ Result: You manage hundreds or thousands of devices from a single screen.
💡 Pro-tip: Use tags to label devices with custom metadata beyond just groups. Tags like “needs-upgrade” or “VIP-user” make it easy to filter and prioritize during busy support days.
How to Use Splashtop HaloITSM Integration
HaloITSM Integration lets you launch remote support sessions directly from your help desk tickets.
Here’s how to use it step by step.
Watch HaloITSM Integration in action:
Now let’s break down each step.
Step 1: Connect Splashtop to HaloITSM
Go to “Integrations” in your Splashtop web console.
Select HaloITSM from the list of available integrations.
Enter your HaloITSM API credentials and authorize the connection.
Step 2: Link Tickets to Remote Sessions
Open any ticket in HaloITSM that needs remote troubleshooting.
Click the Splashtop button within the ticket to start a session.
The session automatically links to that ticket for documentation.
✓ Checkpoint: You should see the remote session launch from within HaloITSM.
Step 3: Close the Loop
When you end the session, notes sync back to the ticket automatically.
Session recordings and logs attach to the ticket for audit doeleinden.
Update the ticket status directly from the session summary.
✅ Result: Your help desk tickets and remote sessions are connected with full context.
💡 Pro-tip: Enable auto-ticket creation for unassigned SOS sessions. This way, even ad-hoc support calls generate a ticket trail that keeps your ITSM records complete.
How to Use Splashtop SOS App Customization
SOS App Customization lets you personalize the attended support app that your end users download and run.
Here’s how to use it step by step.
Watch SOS App Customization in action:
Now let’s break down each step.
Step 1: Open SOS Customization Settings
Navigate to “Management” then “SOS” in the web console.
Click “Customize SOS App” to access the configuration panel.
You’ll see options for branding, messaging, and behavior.
Step 2: Configure the App Appearance and Behavior
Add your logo, company name, and custom color scheme.
Write a welcome message users see before connecting.
Choose whether users must accept a consent dialog before sessions start.
✓ Checkpoint: The preview should show your branded SOS app with custom tekst.
Step 3: Generate and Distribute Your Custom SOS App
Click “Generate” to create your customized SOS package.
Download the installer or share the link with your support team.
Host the app on your website for clients to download when they need help.
✅ Result: End users see a professional branded experience when requesting remote support.
💡 Pro-tip: Include your phone number and support hours in the welcome message so users know what to expect. This reduces follow-up calls by setting expectations right from the start.
How to Use Splashtop Reliable System Configuration
Reliable System Configuration lets you push standardized settings and configurations to all endpoints at once.
Users can set up Splashtop for remote access and support with consistent configurations across every machine.
Here’s how to use it step by step.
Watch Reliable System Configuration in action:
Now let’s break down each step.
Step 1: Open Configuration Profiles
Go to “Management” and select “Configuration Profiles.”
Click “Create Profile” to define a new configuration set.
Name the profile and select the target operating system.
Step 2: Define Configuration Settings
Set system preferences like power settings, security policies, and network rules.
Add software installation packages to deploy alongside the configuration.
Enable automatic reapplication so settings stay consistent even if changed locally.
✓ Checkpoint: Your profile should show all configured settings in the summary view.
Step 3: Deploy to Endpoints
Select the device groups that should receive this configuration.
Click “Deploy” and choose immediate or scheduled rollout.
Monitor deployment status in the progress dashboard.
✅ Result: All target endpoints now run the exact same configuration.
💡 Pro-tip: Create a “baseline” profile for new devices so every machine that joins your fleet starts with the same standards. This eliminates the manual setup process that can waste hours per device.
Splashtop Pro Tips and Shortcuts
After testing Splashtop for over two years, here are my best tips.
If you want to learn more, skip navigation and jump straight to the video tutorials on Splashtop’s YouTube kanaal.
You can tap to unmute any tutorial, show transcript to follow along, or copy link to share with your team.
Most tutorial videos show less than 5 minutes of content but cover everything you need.
Save tutorials to watch later or include playlist collections for onboarding new staff.
Note that the videos you watch may be added to your watch history and influence TV recommendations — to avoid this cancel and sign into a private browser session.
Toetsenbord sneltoetsen
| Action | Shortcut |
|---|---|
| Toggle Full Screen | Ctrl + Shift + F |
| Send Ctrl+Alt+Del to Remote | Ctrl + Alt + Insert |
| Switch Between Monitors | Ctrl + Shift + Arrow |
| Open File Transfer | Ctrl + Shift + T |
| Toggle Toolbar | Ctrl + Shift + H |
| Disconnect Session | Ctrl + Shift + D |
Hidden Features Most People Miss
- Wake-on-LAN: Turn on a sleeping remote computer before connecting. Set it up under device properties — no more asking someone to press the power button.
- Chat During Sessions: Use the built-in chat to communicate with the remote user while troubleshooting. No need to keep a phone call running at the same time.
- Clipboard Sync: Copy text on your local machine and paste it on the remote one (and vice versa). This works for text, file paths, and URLs without manual retyping.
- Remote Reboot and Reconnect: Reboot the remote PC and automatically reconnect once it’s back online. You don’t need to wait and refresh — Splashtop handles the reconnection.
Splashtop Common Mistakes to Avoid
Mistake #1: Not Installing the Streamer on the Remote Computer
❌ Wrong: Only installing the Splashtop Business App and wondering why you can’t connect to your office computer.
✅ Right: Install the Splashtop Streamer on every computer you want to access remotely. The Business App is for connecting from; the Streamer is for connecting to.
Mistake #2: Ignoring Firewall Configuration
❌ Wrong: Blaming Splashtop for connection failures when your firewall is blocking the traffic. Splashtop may encounter connection issues due to firewall settings.
✅ Right: Whitelist Splashtop’s domains and ports in your firewall before deploying. Check the Splashtop support docs for the current list of required endpoints.
Mistake #3: Skipping Two-Factor Authentication
❌ Wrong: Leaving 2FA disabled because it takes an extra 10 seconds to log in. This puts every connected machine at risk.
✅ Right: Enable two-factor authentication for every user account immediately. A few extra seconds per login beats dealing with a security breach.
Splashtop Troubleshooting
Problem: Remote Computer Shows Offline
Cause: The Splashtop Streamer isn’t running, the computer is asleep, or the internet connection dropped.
Repareren: Confirm the remote computer is powered on and connected to the internet. Open the Splashtop Streamer app on that machine and check its status. If the Streamer shows “Connected,” try restarting your device. If the error occurred while retrieving sharing information, restart the Streamer service.
Problem: Laggy or Slow Performance
Cause: Poor internet connection on either end, or the quality settings are too high for the available bandwidth.
Repareren: Users should check their internet connection if they experience performance issues with Splashtop. Lower the video quality and frame rate in session settings. Switch from Wi-Fi to a wired connection if possible. Close bandwidth-heavy apps on both devices.
Problem: File Transfer Fails or Stalls
Cause: Large file size, unstable connection, or outdated Splashtop version on one side.
Repareren: Update both the Streamer and Business App to the latest version. Break large files into smaller chunks. If the transfer keeps stalling, try the drag-and-drop method instead of the file manager. Please try again later if the connection is temporarily unstable.
📌 Opmerking: If none of these fix your issue, contact Splashtop support through their help center or submit a ticket from the web console.
Wat is Splashtop?
Splashtop is a remote desktop software tool that lets you access and control computers from anywhere with an internet connection.
Think of it like having a very long cable that connects your keyboard and mouse to a computer across the room — or across the world.
Splashtop offers remote access tools for individuals and businesses of all sizes.
Users can access their computers remotely using Splashtop from any device, whether they’re working from home or reizen.
Watch this quick overview:
This review video was first posted 1 month ago and covers the latest 2026 updates.
If playback doesn’t begin shortly try restarting your device or refreshing the page.
Splashtop’s most popular tutorials have views 1 year ago and older — some uploaded 10 months ago — but the core setup process at 0 00 remains the same.
Once the video loads, watch may be added to the TV’s watch history and influence TV recommendations on shared devices.
It includes these key features:
- Autonomous Endpoint Management: Monitor and manage all your devices from a single dashboard with automated policies.
- Remote Support: Help users troubleshoot and fix issues without being on-site, with session recording and notes.
- Toegangsbeheer: Control which users can connect to which computers with granular role-based permissions.
- Ondersteuning voor meerdere monitoren: View and control all screens connected to a remote computer simultaneously.
- Merkidentiteit op maat: Add your company logo, colors, and messaging to the support apps your clients use.
- Vulnerability and Patch Management: Scan for security gaps and deploy patches across all endpoints in real time.
- Extended Management Portal: Manage large-scale deployments with centralized dashboards and device grouping.
- HaloITSM Integration: Launch remote sessions directly from your help desk tickets with automatic documentation.
- SOS App Customization: Personalize the attended support app experience with branding and consent dialogs.
- Reliable System Configuration: Push standardized settings and configurations across all endpoints at once.
Splashtop allows users to access their computers remotely from anywhere, with support for file transfer, remote reboot, and high-quality video streaming.
For a full review, see our Splashtop review.
Splashtop-prijzen
Here’s what Splashtop costs in 2026:
| Plan | Prijs | Het beste voor |
|---|---|---|
| Remote Access Solo | $5/month (billed annually) | Individual users who need access to 1-2 computers |
| Remote Access Pro | $8.25/person per month (billed annually) | Small teams needing multi-monitor and file transfer |
| Access Performance | $13/person per month (billed annually) | Creative professionals needing 4K streaming and color accuracy |
| Splashtop Enterprise | Prijs op maat | Large organizations needing SSO, advanced security, and centralized management |
Gratis proefperiode: Yes — 7 days with no credit card required for all plans.
Geld-terug-garantie: No — all sales are final with no refund policy.
💰 Best Value: Remote Access Pro at $8.25/month — it gives you multi-monitor support, session recording, and file transfer at a price that undercuts most competitors by 75% or more.
Splashtop vs Alternatives
How does Splashtop compare? Here’s the competitive landscape:
| Hulpmiddel | Het beste voor | Prijs | Rating |
|---|---|---|---|
| Splashtop | Affordable remote access with enterprise features | $5/mo | ⭐ 4.3 |
| Getscreen | Quick browser-based remote access | $4.17/mo | ⭐ 3.9 |
| TeamViewer | Most recognized name in remote access | $18.90/mo | ⭐ 4.4 |
| AnyDesk | Lightweight and fast connections | $32.31/mo | ⭐ 4.3 |
| RemotePC | Budget-friendly for small teams | $22.12/yr | ⭐ 4.0 |
| RealVNC Connect | Cross-platform reliability | $8.25/mo | ⭐ 4.1 |
| Ga naar Oplossen | IT management with built-in ticketing | $57/maand | ⭐ 4.2 |
| ISL Online | European compliance and privacy | $16.90/mo | ⭐ 4.0 |
| BeyondTrust | Enterprise privileged access management | Neem contact op met de verkoopafdeling. | ⭐ 4.4 |
Quick picks:
- Best overall: Splashtop — best balance of price, performance, and features for most teams
- Best budget: Getscreen — cheapest option at $4.17/month with browser-based access
- Best for beginners: RemotePC — simple interface that anyone can learn in minutes
- Best for enterprise: BeyondTrust — advanced privileged access management for large organizations
🎯 Splashtop Alternatives
Looking for Splashtop alternatives? Here are the top options:
- 🚀 Getscreen: Browser-based remote access with no installation needed. Starts at $4.17/month and works great for quick, on-demand support sessions.
- ⭐ TeamViewer: The most recognized remote desktop software worldwide. Powerful cross-platform support with strong brand trust, starting at $18.90/month.
- ⚡ AnyDesk: Ultra-lightweight client with blazing fast connection speeds. Its proprietary codec delivers smooth performance even on low bandwidth.
- 💰 RemotePC: Budget-friendly annual pricing at $22.12/year. Simple to set up and use with unlimited remote access for personal and kleine onderneming gebruik.
- 🔒 RealVNC Connect: Enterprise-grade security with cross-platform support. Trusted by NASA, Toyota, and other major organizations worldwide.
- 🔧 Ga naar Resolve: Combines remote access with full IT management including ticketing, patching, and monitoring in a single platform.
- 🌟 ISL Online: European-hosted solution with strong GDPR compliance. Offers on-premises deployment for organizations with strict gegevens residency requirements.
- 🏢 BeyondTrust: Enterprise privileged access management with auditing and compliance features for regulated industries.
For the full list, see our Alternatieven voor Splashtop guide.
⚔️ Splashtop Compared
Here’s how Splashtop stacks up against each competitor:
- Splashtop versus Getscreen: Splashtop wins on features and enterprise readiness. Getscreen wins on simplicity — no install needed, just open a browser and connect.
- Splashtop versus TeamViewer: Splashtop is 75-80% cheaper for similar features. TeamViewer has stronger brand recognition and a larger user base worldwide.
- Splashtop versus AnyDesk: Both deliver fast connections. Splashtop offers better endpoint management. AnyDesk is lighter and uses less bandwidth per session.
- Splashtop versus RemotePC: RemotePC is cheaper for annual plans. Splashtop offers stronger security features, multi-monitor support, and IT management tools.
- Splashtop versus RealVNC Connect: Similar pricing at the Pro level. RealVNC has stronger open-source roots. Splashtop offers better video and audio streaming quality.
- Splashtop versus GoTo Resolve: GoTo Resolve bundles IT management with remote access. Splashtop is more affordable and focused purely on remote connectivity.
- Splashtop versus ISL Online: ISL Online offers on-premises hosting for privacy-focused teams. Splashtop has better pricing and a wider range of endpoint management features.
- Splashtop versus BeyondTrust: BeyondTrust targets large enterprises with compliance needs. Splashtop is far more affordable and easier to deploy for small to mid-size teams.
Start Using Splashtop Now
You learned how to use every major Splashtop feature:
- ✅ Autonomous Endpoint Management
- ✅ Remote Support
- ✅ Access Management
- ✅ Multi-Monitor Support
- ✅ Custom Branding
- ✅ Vulnerability and Patch Management
- ✅ Extended Management Portal
- ✅ HaloITSM Integration
- ✅ SOS App Customization
- ✅ Reliable System Configuration
Next step: Pick one feature and try it now.
Most people start with Remote Support.
It takes less than 5 minutes to set up.
Veelgestelde vragen
What is Splashtop used for?
Splashtop is used for remote access and remote support. It lets you connect to and control a computer from another device over the internet. Businesses use it to provide IT support, manage endpoints, and let employees work remotely from their office machines. Individuals use it to access their home or work computers while traveling.
Is Splashtop completely free?
Splashtop is not completely free. It offers a 7-day free trial for all plans, but after that you need a paid subscription. Pricing starts at $5/month for the Solo plan (billed annually). There is no permanent free tier for business use, though Splashtop does offer a free version for personal, non-commercial use on local networks.
Is Splashtop beter dan TeamViewer?
Splashtop is significantly cheaper than TeamViewer — about 75-80% less for comparable features. For small teams and individual users, Splashtop is often the better choice. TeamViewer has a larger global user base and stronger brand recognition, which can matter for enterprise deployments. Both provide high-quality remote access with file transfer and multi-platform support.
Is Splashtop Streamer used to spy?
No, Splashtop Streamer is not spyware. It’s the app installed on the computer you want to access remotely. The Streamer shows a clear status icon in the system tray whenever someone connects. The remote user always knows when a session is active. Administrators can also enable consent prompts that require the local user to approve each connection.
Does Splashtop record your screen?
Splashtop has a session recording feature, but it’s off by default. Administrators can enable it in the account settings for compliance or training purposes. When recording is active, both parties are notified. The recordings are stored securely and accessible only to authorized administrators.
Can Splashtop be used for remote access?
Yes, remote access is Splashtop’s primary purpose. You install the Streamer on the computer you want to reach and the Business App on the device you’re connecting from. Then you can access your computers remotely from anywhere with an internet connection. Splashtop supports Windows, Mac, iOS, and Android.
Can I remote access my PC from another PC?
Yes. Install the Splashtop Streamer on the PC you want to access. Install the Splashtop Business App on the PC you’re connecting from. Log in with the same account on both and you’ll see your remote PC listed and ready to connect. The process takes about 3 minutes to set up.
Can I uninstall Splashtop?
Yes, you can uninstall Splashtop like any other application. On Windows, go to Settings then Apps, find Splashtop Streamer or Splashtop Business, and click Uninstall. On Mac, drag the app to Trash. Uninstalling removes the software but does not cancel your subscription — you need to cancel separately through your account settings.
Is Splashtop the same as TeamViewer?
No. Splashtop and TeamViewer are separate companies that both make remote desktop software. They serve similar purposes but differ in pricing, features, and approach. Splashtop is typically much more affordable. TeamViewer has a longer history and larger global install base. Both let you access and control computers remotely.
Is Splashtop as good as TeamViewer?
For most use cases, yes. Splashtop matches TeamViewer on core features — remote control, file transfer, multi-monitor support, and session recording. Splashtop actually outperforms TeamViewer on video and audio streaming quality. The main area where TeamViewer leads is in augmented reality support and broader third-party integrations.
Does Splashtop monitor activity?
Splashtop logs session activity including connection times, duration, and which user connected to which computer. Administrators can view these logs in the web console. Session recording is available but must be enabled manually. Splashtop does not monitor what you do on your computer outside of active remote sessions.
What is Splashtop software used for?
Splashtop software is used for remote desktop access, IT support, and endpoint management. IT teams use it to troubleshoot employee devices remotely. Businesses use it to let employees access office computers from home. MSPs use it to manage client machines at scale. Creative professionals use it to access powerful workstations from lighter devices.
Is Splashtop Streamer used to spy on employees?
Splashtop Streamer is not designed for covert monitoring. When someone connects remotely, the Streamer displays a visible notification in the system tray. Organizations can configure consent prompts requiring the employee to approve each session. Splashtop is built for transparent IT support and remote work — not surveillance.
Can I delete Splashtop?
Yes, you can delete Splashtop from your device at any time. Use your operating system’s standard uninstall process. Remember that deleting the app doesn’t cancel your subscription. To fully cancel, log into your Splashtop account and manage your subscription before the renewal date — give at least 30 days notice.
What does Splashtop Inc. do?
Splashtop Inc. is a software company that makes remote access and remote support products. Founded in 2006, the company develops tools that help individuals, businesses, and MSPs connect to and manage computers remotely. Their product line includes remote access apps, endpoint management, and IT support tools used by over 30 million users.
What is the Splashtop streamer on my computer?
The Splashtop Streamer is the app that runs on a computer you want to access remotely. It “streams” your computer’s display to whatever device you connect from. If you see it on your computer and didn’t install it, your IT department likely deployed it for remote support purposes. It’s safe and legitimate software.
Is Splashtop Streamer legit?
Yes, Splashtop Streamer is legitimate software from Splashtop Inc. The company has been in business since 2006 and serves over 30 million users including Fortune 500 companies, universities, and government agencies. The software is digitally signed and regularly audited for security compliance.
Is Splashtop safe to use?
Yes, Splashtop is safe to use. It uses TLS 1.2 encryption and 256-bit AES for all connections. It supports two-factor authentication and device authentication. Splashtop complies with SOC 2, GDPR, and HIPAA requirements. No remote session data passes through Splashtop’s servers — connections are peer-to-peer once established.
Which is better, TeamViewer or Splashtop?
For most users, Splashtop is the better value. It costs 75-80% less than TeamViewer while matching it on core remote access features. TeamViewer is better if you need augmented reality support, have an existing TeamViewer infrastructure, or require its broader marketplace of integrations. For price-conscious teams, Splashtop is the clear winner.
What is the best remote desktop control software?
The best remote desktop software depends on your needs and budget. Splashtop is the best value for small to mid-size teams. TeamViewer is the industry standard with the widest compatibility. AnyDesk is the fastest for low-bandwidth situations. BeyondTrust is best for enterprises needing privileged access management. Chrome Remote Desktop is the best free option for personal use.
Is Splashtop reputable?
Yes, Splashtop is a reputable company. It’s been operating since 2006 and has over 30 million users worldwide. The company is headquartered in San Jose, California and is backed by established investors. Splashtop is used by organizations like Structured Progress LLC and thousands of IT departments globally.
Is it safe to use Splashtop?
Yes, Splashtop is safe for both personal and business use. All sessions are encrypted end-to-end with TLS 1.2 and 256-bit AES. Two-factor authentication adds an extra layer of protection. Splashtop maintains SOC 2 Type II certification and complies with GDPR, CCPA, and HIPAA regulations for data handling.
Is Splashtop free or paid?
Splashtop is primarily a paid service with plans starting at $5/month (billed annually). A free 7-day trial is available for all plans. There is a free personal-use version for accessing computers on the same local network, but all business and remote-over-internet features require a paid subscription.
How does Splashtop pricing work?
Splashtop uses per-user annual billing for remote access plans (Solo, Pro, Performance). You pay once per year per named user. The SOS remote support plans charge per concurrent technician — you pay based on how many techs are connected at the same time, not total headcount. Enterprise plans are custom-quoted based on your specific needs.
What is the free remote desktop software for personal use?
Chrome Remote Desktop is the most popular free remote desktop software for personal use. It works through the Chrome browser and requires no installation beyond a browser extension. Splashtop also offers a free personal version for local network access. Microsoft’s built-in Remote Desktop is free on Windows Pro and Enterprise editions.
What’s the difference between Splashtop versions?
Splashtop has several product lines: Remote Access (Solo, Pro, Performance) is for accessing your own computers remotely. Remote Support (SOS) is for IT professionals helping end users on-demand. Enterprise adds SSO, advanced security, and centralized management. The main differences are the number of computers per license, multi-monitor support, session recording, and admin controls.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 