Snelstart
Deze handleiding beschrijft alle functies van Splashtop:
- Aan de slag — Install the Streamer and connect your first computer
- Hoe Autonomous Endpoint Management te gebruiken — Runs updates, alerts, and health checks across your fleet automatically.
- Hoe Splashtop Remote Support te gebruiken — Attended and unattended support sessions for helpdesk teams.
- Hoe u toegangsbeheer kunt gebruiken — Group-based permissions, scheduled access, and two-factor rules.
- Hoe gebruik je ondersteuning voor meerdere beeldschermen? — View, span, or switch between all connected remote displays.
- Hoe gebruik je aangepaste branding? — White-label the support app, emails, and connection prompts.
- How to Use Real-Time Vulnerability & Patch Management — CVE-based scanning with one-click remediation across the fleet.
- Hoe gebruik je het uitgebreide beheerportaal? — A single console for device inventory, actions, and audit logs.
- Hoe HaloITSM-integratie te gebruiken — Two-way sync between Splashtop sessions and HaloITSM tickets.
- Hoe de SOS-app aan te passen — Custom text, fields, and consent prompts on the SOS download.
- Hoe u een betrouwbare systeemconfiguratie kunt gebruiken — Configuration baselines that keep devices consistent.
Benodigde tijd: 5 minuten per film
Ook in deze handleiding: Professionele tips | Veelgemaakte fouten | Probleemoplossing | Prijzen | Alternatieven
Waarom zou je deze gids vertrouwen?
I have run Splashtop daily for two years across Windows, Mac, and an iPad.
Every step here comes from real sessions, not a vendor brochure.
Splashtop is remote desktop software that connects you to a computer from anywhere.
Most people learn one thing — connect and control — then stop there.
This guide shows you how to use Splashtop feature by feature.
Stap voor stap, met screenshots en professionele tips.
Splashtop-handleiding
This How to Use Splashtop tutorial walks through every feature, from first install to fleet-wide patching.
Splashtop
Reach any computer from anywhere with high-quality audio and video streaming. Splashtop works across Windows, Mac, iOS, and Android, with file transfer and remote support built in. Start free — no credit card required.
Aan de slag met Splashtop
Splashtop moet zowel op het hostapparaat als op het clientapparaat worden geïnstalleerd.
That one-time setup takes about three minutes.
Here is what my own setup looked like:
Laten we nu elke stap eens doornemen.
Stap 1: Maak uw account aan
Go to the Splashtop website and click Start Free Trial.
Enter your email and set a password.
✓ Controlepunt: Controleer uw inbox for the confirmation email.
Step 2: Install the Streamer on the Host
Download Splashtop Streamer onto the computer you want to reach.
Sign in with the same account and leave the machine powered on.
Here’s what the console looks like once a device reports in:
✓ Controlepunt: Your computer shows a green online dot in the device list.
Step 3: Connect From Your Client Device
Install the Splashtop Bedrijf app on your laptop, phone, or tablet.
Splashtop supports multiple platforms including Windows, Mac, iOS, and Android.
Tap the device name to open a remote access session.
✅ Klaar: You can now access your computers remotely from anywhere.
How to Use Splashtop Autonomous Endpoint Manager
Autonoom eindpunt Beheer lets you patch, monitor, and fix every managed device without touching it.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Open the Endpoint Management Tab
Log in to the web console and open Eindpuntbeheer.
Every computer with the Streamer installed appears in the device list.
Step 2: Create a Policy
Click New Policy and pick the devices you want it to cover.
Set update windows, alert thresholds, and reboot rules.
Zo ziet het eruit:
✓ Controlepunt: Your policy shows a green Applied status on each device.
Step 3: Review the Alerts Feed
Check the alerts feed each morning for failed jobs.
Filter by device group so you only see what matters.
✅ Resultaat: Your endpoints now patch and report on their own.
💡 Pro-tip: Stagger reboot windows by department so nobody loses work mid-shift.
How to Use Splashtop Splashtop Remote Support
Splashtop ondersteuning op afstand lets you jump onto a user’s screen and fix the problem while they watch.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Send the Session Code
Open the SOS tab and read the nine-digit code to your user.
They enter it in the small app they downloaded from your link.
Step 2: Connect and Take Control
Click Connect once the session appears in your queue.
You now see their desktop in real time.
Zo ziet het eruit:
✓ Controlepunt: The user’s desktop loads inside your session window.
Step 3: Close Out the Session
Leave a session note before you disconnect.
Notes stay attached to the device record for the next technician.
✅ Resultaat: You fixed the issue without a site visit or a long email chain.
💡 Pro-tip: Ask the user to stay on the call so you can explain each fix as you make it.
How to Use Splashtop Access Manager
Toegangsbeheer lets you decide exactly who can reach which computers and when.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Build Your Device Groups
Open Management and create a group per team or client.
Drag computers into the right group.
Step 2: Assign Group Permissions
Give each user or technician access to the groups they need.
Nobody sees a machine outside their assignment.
Zo ziet het eruit:
✓ Controlepunt: A test user only sees the computers inside their assigned group.
Step 3: Turn On Scheduled Access
Set start and end times for contractors or temporary staff.
Access expires without anyone remembering to revoke it.
✅ Resultaat: Access now matches your org chart instead of a shared password list.
💡 Pro-tip: Require two-factor authentication for every admin before you add outside contractors.
Hoe Splashtop-ondersteuning voor meerdere monitoren te gebruiken
Ondersteuning voor meerdere monitoren lets you see every remote screen at once instead of flipping between them.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Start a Session on a Multi-Screen PC
Connect to a computer that has two or more displays.
The toolbar shows a monitor icon with the screen count.
Step 2: Pick Your Viewing Mode
Choose single screen, multi-window, or one merged view.
Multi-window works best on a matching local setup.
Zo ziet het eruit:
✓ Controlepunt: Both remote displays render without cropping or black bars.
Step 3: Save the Layout
Splashtop remembers the mode you used for that device.
Your next session opens the same way.
✅ Resultaat: You can drag files between remote screens exactly as you would locally.
💡 Pro-tip: Drop to one screen on a slow link — fewer pixels means a sharper picture.
Hoe u Splashtop-branding kunt gebruiken
Merkidentiteit op maat lets you put your own logo and colors on the app your clients download.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Stap 1: Open de merkinstellingen
Go to Settings and find the branding panel.
Admin rights are required to edit it.
Stap 2: Upload je bestanden
Add a square logo and pick your brand color.
Keep the logo under one megabyte for fast loading.
Zo ziet het eruit:
✓ Controlepunt: Your logo appears in the download page preview.
Step 3: Publish the Branded App
Save, then share the new download link with clients.
The old link keeps working during the switch.
✅ Resultaat: Clients now see your brand, not a stranger’s, when support starts.
💡 Pro-tip: Use a transparent PNG so the logo sits cleanly on both light and dark backgrounds.
How to Use Splashtop Real-Time Vulnerability & Patch Manager
Real-Time Vulnerability & Patchbeheer lets you find unpatched software and close the gap before someone finds it first.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Stap 1: Voer een kwetsbaarheidsscan uit
Open de beveiliging tab and start a scan on a device group.
Results list each finding with a severity score.
Step 2: Sort by Severity
Handle critical items first, then work down the list.
Each entry links to the CVE detail.
Zo ziet het eruit:
✓ Controlepunt: The scan count drops after the patch job completes.
Step 3: Push the Patch
Select the affected devices and click remediate.
Confirm the version number after the job finishes.
✅ Resultaat: Known holes are closed and you have a record showing when.
💡 Pro-tip: Rescan the same group an hour later — some patches only register after a restart.
Hoe u het Splashtop Extended Management Portal kunt gebruiken
Uitgebreid beheerportaal lets you run inventory, scripts, and reports from one browser tab.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Open the Portal
Sign in on the web and open the management portal.
You can skip navigation menus by using the search bar at the top.
Step 2: Check Device Inventory
Review the hardware, OS build, and installed software per machine.
Export the list to CSV for your asset register.
Zo ziet het eruit:
✓ Controlepunt: Your inventory export downloads with one row per device.
Step 3: Schedule a Report
Set a weekly report and send it to your inbox.
Reports cover session history and patch status.
✅ Resultaat: You have a current asset picture without walking the office.
💡 Pro-tip: Name devices by user and location so search returns the right machine direct.
Hoe Splashtop HaloITSM-integratie te gebruiken
HaloITSM-integratie lets you launch a support session straight from the ticket you are reading.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Stap 1: Genereer een API-sleutel
Create a key in Splashtop and copy it once.
Store it in your password manager immediately.
Step 2: Paste It Into HaloITSM
Open the integrations page in Halo and add Splashtop.
Paste the key and test the connection.
Zo ziet het eruit:
✓ Controlepunt: The test connection returns a success message in Halo.
Step 3: Start a Session From a Ticket
Open any ticket and click the Splashtop button.
Session notes post back to the ticket automatically.
✅ Resultaat: Every remote session is logged against the right ticket.
💡 Pro-tip: Map your Halo device names to Splashtop names first or the lookup will miss.
How to Use Splashtop SOS App Customizer
SOS-app aanpassen lets you shape the small app your users run before an attended session.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Edit the SOS Template
Open the SOS settings and edit the welcome tekst.
Keep it under two short lines.
Step 2: Add a Custom Field
Ask for a ticket number or department on launch.
The value shows next to the session in your queue.
Zo ziet het eruit:
✓ Controlepunt: Your custom field appears in the session queue during a test run.
Step 3: Test the Download
Run the link on a spare machine before you send it out.
Check the wording on both Windows and Mac.
✅ Resultaat: Sessions arrive pre-labeled, so routing takes seconds.
💡 Pro-tip: Add a plain-language consent line — it saves arguments about what you accessed.
Hoe u de betrouwbare systeemconfiguratie van Splashtop kunt gebruiken
Betrouwbare systeemconfiguratie lets you apply the same settings to every machine instead of one at a time.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Build a Baseline
Configure one machine the way you want them all.
Save it as a configuration template.
Step 2: Apply It to a Group
Push the template to a device group.
Devices that are offline pick it up when they reconnect.
Zo ziet het eruit:
✓ Controlepunt: Every device in the group reports a matching configuration state.
Step 3: Watch for Drift
The console flags machines that fall out of line.
Reapply the baseline in one click.
✅ Resultaat: New machines join your standard without manual setup.
💡 Pro-tip: Test a new baseline on two spare devices before you push it to a hundred.
Splashtop Pro-tips en sneltoetsen
After two years of daily sessions, these are the tips I actually use.
Toetsenbord sneltoetsen
| Actie | Snelkoppeling |
|---|---|
| Volledig scherm in-/uitschakelen | Ctrl + Shift + Enter |
| Schakel de afstandsbediening in. | Ctrl + Shift + Right Arrow |
| Send Ctrl + Alt + Delete | Ctrl + Alt + Insert |
| Disconnect session | Ctrl + Shift + Q |
Verborgen functies die de meeste mensen over het hoofd zien
- File transfer both ways: Drag files straight into the session window instead of emailing them to yourself.
- Session notes: Type a note before you disconnect and it stays on the device record.
- Wake on LAN: Power on a sleeping office PC from the console if the network supports it.
Veelgemaakte fouten bij Splashtop die je moet vermijden
Mistake #1: Installing the Streamer on the Wrong Machine
❌ Fout: Putting Streamer on your laptop and expecting to reach the office desktop.
✅ Rechts: Streamer goes on the host you want to reach. The client app goes on the device in your hands.
Mistake #2: Letting the Host Computer Sleep
❌ Fout: Closing the lid and walking away, then wondering why the device shows offline.
✅ Rechts: Set the host power plan to never sleep, or turn on Wake on LAN before you leave.
Mistake #3: Sharing One Login Across the Team
❌ Fout: Passing a single account around so everyone can connect.
✅ Rechts: Add each technician as a user and assign device groups. Your audit log then means something.
Probleemoplossing voor Splashtop
Problem: The Session Will Not Connect
Oorzaak: Splashtop may encounter connection issues due to firewall settings.
Repareren: Allow the Streamer through the firewall and open outbound port 443. Then retry the connection.
Problem: The Screen Lags or Stutters
Oorzaak: Users should check their internet connection if they experience performance issues with Splashtop.
Repareren: Run a speed test, switch to a wired link, and drop the session quality one level.
Problem: A Feature Is Missing From the Menu
Oorzaak: The host and client are running different builds.
Repareren: Updating Splashtop to the latest version can resolve many common issues. Update both ends, then reconnect.
📌 Opmerking: Als geen van deze oplossingen uw probleem verhelpt, neem dan contact op met de Splashtop-ondersteuning.
Wat is Splashtop?
Splashtop is software voor toegang op afstand for individuals and businesses.
Think of it like a long cable running from your screen to a computer somewhere else.
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Het omvat de volgende belangrijke kenmerken:
- Autonoom eindpuntbeheer: Runs updates, alerts, and health checks across your fleet automatically.
- Splashtop Remote Support: Attended and unattended support sessions for helpdesk teams.
- Toegangsbeheer: Group-based permissions, scheduled access, and two-factor rules.
- Ondersteuning voor meerdere monitoren: View, span, or switch between all connected remote displays.
- Merkidentiteit op maat: White-label the support app, emails, and connection prompts.
- Realtime Kwetsbaarheid & Patch Management: CVE-based scanning with one-click remediation across the fleet.
- Uitgebreid beheerportaal: A single console for device inventory, actions, and audit logs.
- HaloITSM-integratie: Two-way sync between Splashtop sessions and HaloITSM tickets.
- Aanpassingen aan de SOS-app: Custom text, fields, and consent prompts on the SOS download.
- Betrouwbare systeemconfiguratie: Configuration baselines that keep devices consistent.
Voor een volledige recensie, zie onze Splashtop review.
Splashtop-prijzen
Dit zijn de kosten van Splashtop in 2026:
| Plan | Prijs | Het beste voor |
|---|---|---|
| Externe toegang Solo | $5/jaar | One person accessing their own computers |
| Toegang op afstand Pro | $8,25 per persoon per jaar | Small teams sharing machines |
| Toegang tot prestaties | $13 per persoon per jaar | Designers and redacteuren needing high frame rates |
| Splashtop Enterprise | Aangepast | Large IT departments and managed service providers |
Gratis proefperiode: Yes — 7 days on business plans, no credit card required.
Geld-terug-garantie: Yes — 30 days on annual subscriptions.
💰 Beste prijs-kwaliteitverhouding: Remote Access Pro at $8.25/person per year — it adds users and shared devices for a few dollars more than Solo.
Splashtop versus alternatieven
Hoe verhoudt Splashtop zich tot de concurrentie? Dit is het concurrentielandschap:
| Hulpmiddel | Het beste voor | Prijs | Beoordeling |
|---|---|---|---|
| Splashtop | Fast, affordable remote access | $5/jaar | ⭐ 4.3 |
| Getscreen | Toegang alleen via de browser | $4,17/maand | ⭐ 3.9 |
| TeamViewer | Broad device support | $18,90/maand | ⭐ 4.4 |
| AnyDesk | Low-latency sessions | $32,31/maand | ⭐ 4.3 |
| RemotePC | Budget yearly plans | $22,12/jaar | ⭐ 4.0 |
| RealVNC Connect | Cross-platform control | $4,99/maand | ⭐ 4.2 |
| Ga naar Oplossen | All-in-one IT desk | $57/maand | ⭐ 4.1 |
| ISL Online | Self-hosted option | $16,90/maand | ⭐ 4.0 |
| BeyondTrust | Bevoorrechte toegang | Aangepast | ⭐ 4.4 |
Snelle keuzes:
- Beste overall: Splashtop — strong performance at the lowest per-seat cost
- Beste budget: Getscreen — browser-based access from $4.17/month
- Het meest geschikt voor beginners: RemotePC — simple setup and flat yearly billing
- Het meest geschikt voor bedrijfs-IT: BeyondTrust — deep audit and privileged access controls
🎯 Alternatieven voor Splashtop
Op zoek naar alternatieven voor Splashtop? Dit zijn de beste opties:
- 🚀 Getscreen: Runs entirely in the browser with no client install, which suits quick one-off help sessions.
- ⭐ TeamViewer: The best-known name in remote desktop software, with wide device and platform coverage.
- ⚡ AnyDesk: Light client and fast frame rates on weak connections, popular with solo technicians.
- 💰 RemotePC: Flat yearly pricing with generous computer counts, aimed at small teams watching costs.
- 🔧 RealVNC Connect: Mature VNC technology with strong Linux and Raspberry Pi support for developers.
- 🏢 Ga naar Resolve: Bundles remote support with ticketing and device management for mid-sized IT teams.
- 🔒 ISL Online: Can run on your own server, which helps in regulated industries with strict data rules.
- 💼 BeyondTrust: Enterprise-grade privileged remote access with heavy auditing and compliance controls.
Voor de volledige lijst, zie onze Alternatieven voor Splashtop gids.
⚔️ Splashtop vergeleken
Hieronder een vergelijking van Splashtop met de concurrentie:
- Splashtop versus Getscreen: Getscreen is cheaper and simpler, but Splashtop wins on endpoint management and multi-monitor work.
- Splashtop versus TeamViewer: TeamViewer has more integrations. Splashtop costs far less for the same day-to-day remote access.
- Splashtop versus AnyDesk: AnyDesk feels snappy on poor links. Splashtop offers deeper management and cheaper team seats.
- Splashtop versus RemotePC: RemotePC is cheap for many machines. Splashtop gives better performance and real IT tooling.
- Splashtop versus RealVNC Connect: RealVNC suits mixed hardware. Splashtop is faster for graphics-heavy work and video playback.
- Splashtop versus GoTo Resolve: GoTo Resolve packs more modules. Splashtop is leaner, cheaper, and quicker to set up.
- Splashtop versus ISL Online: ISL Online allows on-premise hosting. Splashtop is easier to deploy and better priced per seat.
- Splashtop versus BeyondTrust: BeyondTrust fits regulated enterprises. Splashtop serves everyone else at a fraction of the cost.
Begin nu met het gebruik van Splashtop.
Je hebt geleerd hoe je alle belangrijke Splashtop-functies kunt gebruiken:
- ✅ Autonoom eindpuntbeheer
- ✅ Splashtop Remote Support
- ✅ Toegangsbeheer
- ✅ Ondersteuning voor meerdere monitoren
- ✅ Aangepaste branding
- ✅ Real-Time Vulnerability & Patch Management
- ✅ Uitgebreid beheerportaal
- ✅ HaloITSM-integratie
- ✅ Aanpassing van de SOS-app
- ✅ Betrouwbare systeemconfiguratie
Volgende stap: Kies één functie en probeer die nu uit.
Most people start with Splashtop Remote Support.
Het duurt minder dan 5 minuten.
Veelgestelde vragen
Waarvoor wordt Splashtop gebruikt?
Splashtop is remote desktop software used to reach a computer from anywhere. People use it for remote access to work machines, IT support, file transfer, and helping family members.
Is Splashtop helemaal gratis?
No. Splashtop offers a free trial and a limited personal tier, but paid plans start at Remote Access Solo for $5/year according to current listed pricing.
Is Splashtop beter dan TeamViewer?
Splashtop usually costs less and streams video more smoothly. TeamViewer has more integrations. For everyday remote access, most users find Splashtop the better value.
Is Splashtop veilig in gebruik?
Yes. Sessions use TLS encryption, device authentication, and optional two-factor login. Risk comes from sharing credentials, not from the software itself.
Hoe werkt de prijsstelling van Splashtop?
Plans are billed per person per year. Remote Access Solo is $5/year, Remote Access Pro is $8.25/person per year, and Access Performance is $13/person per year.
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