⚡ 간단 평가:
- 가격: SugarCRM starts at $59 per user per month. Salesmate starts at $23 per user per month.
- 다음과 같은 경우에 가장 적합합니다: SugarCRM suits mid-size and large B2B teams in manufacturing and distribution. Salesmate suits 소규모 사업체 and lean sales teams.
- 주요 차이점: SugarCRM splits into three arms named Sugar Market, Sugar Sell, and Sugar Serve. Salesmate keeps sales, marketing, and support on a single platform.
- 저희가 선택한 제품: SugarCRM for most buyers who need deep customization, service 오토메이션, and flexible hosting.
Loading... CRM is not always the weaker one.
Salesmate costs less than half of what SugarCRM charges per user.
But price is the smallest gap between these two CRM tools.
SugarCRM is built for complex B2B accounts and long sales cycles.
Salesmate is built for speed, simple setup, and small sales teams.
개요
This SugarCRM vs Salesmate comparison covers pricing, core features, and ease of use.
It also breaks down who each CRM platform serves best.
Our writers spent hands-on time inside both tools.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 있습니다.
The rest comes from vendor documentation, pricing pages, and G2 reviews.
SugarCRM이란 무엇인가요?
SugarCRM is CRM software for sales, marketing, and service teams.
It gives you a 360-degree view of every customer across departments.
The company splits its product into three arms.
Sugar Market handles marketing automation, SEO, and 소셜 미디어 관리.
Sugar Sell covers 세일즈포스 automation, easy reports, and product management.
Sugar Serve runs customer support with smart routing and case tracking.
SugarCRM fits relationship-driven B2B work in manufacturing, wholesale, and distribution.
Its 2026 “Precision Selling” push blends CRM and ERP 데이터 for AI-driven guided selling.
Here is a closer look at how the CRM platform works day to day.
🏆 Winner: SugarCRM
Built for companies with sophisticated account management needs. Supports over 30 languages and multiple currencies. Deploy in the cloud or on your own servers.
SugarCRM 가격 책정
Here is what SugarCRM costs in 2026. All three tiers are priced per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기준 | 사용자당 월 59달러 | Core features for growing sales teams |
| 고급의 | 사용자당 월 85달러 | Sales performance tracking and enhanced support |
| 수상 | 사용자당 월 135달러 | Enterprise level plans with advanced workflows |
Pricing verified August 2026.
무료 체험: No free trial or free plan on most tiers. You book a demo with sales instead.
환불 보장: 공개된 계약서는 없습니다. 계약은 보통 연간 단위이므로 서명하기 전에 계약 조건을 검토하십시오.
📌 메모: SugarCRM applies a ten user minimum across its tiers. Ten users on Standard means roughly $590 per month before add-ons. Annual billing usually lowers the per-user price compared to monthly billing.
⚠️ Pricing conflict flagged: Some vendor sources list older SugarCRM prices such as Sugar Professional at $52 per user per month, Sugar Enterprise at $65, and Sugar Market at $1,000 per month for 10,000 contacts. Our CRM prices table above uses the current verified figures instead. Ask sales which sheet applies to your region.
SugarCRM의 주요 이점
Here is what makes this CRM worth a look:
- Unified customer view: Sales, marketing, and support share one record. That breaks down silos between service teams and sellers.
- 슈가프레딕트 AI: Domain-specific AI predicts lead conversion likelihood. It also suggests next best actions inside seller workflows.
- 심층적인 맞춤 설정: Create custom fields, layouts, and relationships without code. You can customize SugarCRM with drag and drop workflows.
- 글로벌 진출: Support for over 30 languages and multiple currencies. Useful for a company expanding across borders.
- Flexible deployment: Pick on-premises, private cloud, or public cloud. Its open source CRM heritage lets you choose where data resides.
- Lower cost of ownership: Vendor figures put setup at roughly 42% below Salesforce. That works out to about 32% lower total cost.
- Real API access: REST and SOAP APIs connect legacy systems and new tools. Software development teams can build custom links.
우리 팀이 발견한 점
우리의 작가 set up a SugarCRM account and spent several days moving test leads through the sales pipeline. Here is what stood out:
SugarCRM의 장점과 단점
✅ 장점
- Sales, marketing and service run on one CRM platform
- No-code configuration covers most specific 사업 필요함
- Choose on-premises, private cloud, or public cloud hosting
- Industry-specific setups for manufacturing and financial services
- 24/7 global response is available on premium support
❌ 단점
- Steep learning curve because of the sheer feature count
- Ten user minimum locks out very small businesses
- Deeper module changes still need coding knowledge
- Service features trail 젠데스크 and Salesforce Service Cloud
Salesmate란 무엇인가요?
Salesmate CRM is a cloud-based sales tool for small businesses.
It puts sales, marketing, and support on a single platform.
The visual sales pipeline lets sales reps track deals at a glance.
Contact and Deal Intelligence pulls emails, calls, and notes into one view of customer interactions.
Sandy AI drafts emails, summarizes calls, and qualifies leads.
Teams in SaaS, healthcare, and a 부동산 company all use it.
It is built to help users generate more leads, close more deals, and build lasting customer relationships.
This walkthrough shows how the CRM handles a live sales process.
Runner Up: Salesmate
An affordable CRM for lean sales teams. Connects with over 700 other apps. Start a free trial today with no credit card for 15 days.
세일즈메이트 가격 책정
Salesmate keeps its CRM prices low. Every tier is billed per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기초적인 | 사용자당 월 23달러 | Small businesses with basic workflows |
| 찬성 | 사용자당 월 39달러 | Growing teams that need email tracking and 보고 |
| 사업 | 사용자당 월 63달러 | Advanced workflows and sales forecasting |
Pricing verified August 2026.
무료 체험: Yes. You get 15 days free with no credit card required.
환불 보장: Not published. The free version of the trial is the safest way to test first.
📌 메모: There is no user minimum here. A two-person team pays for two seats, which helps small businesses save money. Salesmate has also run a Black Friday promotion at 10% off annual plans.
⚠️ 경고: G2 reviews report that leads can be deleted if a payment is missed. Export your contacts on a schedule and keep billing current.
세일즈메이트의 주요 이점
Here is where this CRM software earns its keep:
- Automation that cuts busywork: Journeys run multi-channel drip campaigns and follow ups. Repetitive tasks stop eating your day.
- Built-in phone: Calling, call recording, and voicemail drops ship inside the CRM. No separate dialer needed.
- 700개 이상의 연동 기능: Google Apps, Microsoft apps, Slack, and 자피어 integrations connect your stack. Email lives inside Gmail too.
- 회의 일정 관리자: Prospects book meetings from a link. That saves time for sales reps chasing calendar slots.
- Less data entry: Contacts enrich automatically and every message is logged. Task management stays tied to the record.
- 모바일 CRM: The mobile app gives full access to data and activities. Field reps work from the phone.
- Fast onboarding: The layout is simple enough to train users in a day. Trustpilot rates the tool “Great” at 4.1 out of 5.
우리 팀이 발견한 점
Our writer ran a test pipeline in Salesmate for several days, including the meeting scheduler and email templates. Here is what stood out:
세일즈메이트의 장점과 단점
✅ 장점
- Starts at $23 per user per month with no user minimum
- 신용카드 없이 15일 무료 체험 가능
- Calling, texting, and email tracking are built in
- G2 reviews praise the support team for quick replies
❌ 단점
- Reviewers report bugs in the email template editor and journeys
- Marketing automation is thinner than dedicated platforms
- Leads may be removed after a missed payment
- Reporting depth trails enterprise CRM tools
기능 비교
Both tools sell themselves as a single platform for revenue teams. The details are where they split apart.
Here are ten areas that decide which CRM fits your business.
| 특징 | 슈가CRM | 세일즈메이트 |
|---|---|---|
| 시작 가격 | 사용자당 월 59달러 | 사용자당 월 23달러 |
| 무료 플랜 | ❌ | ❌ |
| 무료 체험 | ❌ | ✅ 15일 |
| Loading... | ✅ Ten users | ❌ 없음 |
| 마케팅 자동화 | ✅ 설탕 시장 | ✅ 기본 여정 |
| 서비스 자동화 | ✅ 설탕 제공 | ✅ Shared 받은 편지함 |
| 내장 통화 기능 | ❌ | ✅ |
| On-Premises Hosting | ✅ | ❌ |
| 모바일 앱 | ✅ | ✅ |
| 가장 적합한 대상 | Mid-size and large B2B | 소규모 사업체 |
1. Sales Automation & Pipeline Management
슈가CRM: Sugar Sell handles salesforce automation, product management, and reporting in one module. SugarPredict scores leads and suggests the next best action inside seller workflows. That guided selling layer is aimed at long B2B cycles.
판매원: Deals move across a visual board that sales reps read in seconds. Pipeline management is simpler here, with fewer fields to fill before a deal is usable.
2. Marketing Automation & Campaigns
슈가CRM: Sugar Market runs campaigns, SEO 도구, and social media management as its own product. It is sold separately from the sales seats, which raises total cost but adds real depth.
판매원: Email templates and drip campaigns are included in the plan you already pay for. Reviewers note it is not the strongest choice if marketing is your main job.
3. Lead Capture: Landing Pages & Web Forms
슈가CRM: Landing pages are built inside Sugar Market and feed leads straight to sales. Custom URLs let you host those pages on your own domain for brand consistency.
Branded links matter when a campaign runs across several regions.
판매원: You create personalized web forms, then embed them on a site or share a link. There are no full landing page 건축업자, so pair it with your existing site.
4. Integrations & API Access
슈가CRM: Native connectors and third-party add-ons cover most business systems. REST and SOAP APIs let a software development team wire in legacy ERP data.
판매원: Over 700 apps connect out of the box, including Google Apps, Microsoft apps, and Slack. Zapier integrations cover the rest, which is a huge plus for small teams without developers.
5. Automated Sales Workflows
슈가CRM: Automated sales workflows route records, trigger alerts, and cut manual work. Rules can span sales, marketing and service, which suits companies with layered approval chains.
판매원: 챗봇 capture and qualify leads before a rep ever replies. Combined with Sandy AI, routine follow ups run without anyone touching a keyboard.
⚠️ 경고: Reviewers report bugs in Salesmate automation journeys. Test a small sequence before you move a whole campaign over.
6. Customization & Drag and Drop Workflows
슈가CRM: Custom workflows, fields, layouts, and relationships are built with drag and drop tools. New business modules still need code, so many buyers hire a partner for that work.
판매원: Custom fields, stages, and shared notes are fully editable for a specific business. Teammates get tagged on records so communication history stays with the deal.
7. Reporting, Forecasting & Contact Intelligence
슈가CRM: Dashboards track sales performance, product performance, and revenue by segment. Predictive lead scoring and sentiment analysis sit on top of that data.
판매원: Reports and dashboards give sales reps actionable insights without an analyst. Company tracking keeps every contact record up to date and tied to the right account.
Account-level tracking matters once one buyer represents several other companies.
8. Meeting Scheduling & Calendar Integration
슈가CRM: Calendar integration syncs activities with your email client and logs them to the record. Scheduling is functional rather than a headline feature.
판매원: The meeting scheduler lets prospects book meetings from a shared link. Fewer back-and-forth emails means reps save time every week.
9. Security, Deployment & Data Control
슈가CRM: 보안 settings cover roles, record access, and audit trails for regulated work. Its open source roots mean you decide where data lives.
Hosting choice is the clearest gap between these two products.
판매원: Cloud hosting only, with standard role-based permissions. That is fine for most small businesses but limits buyers with residency rules.
10. 가격 및 비용
Here are the CRM prices side by side, straight from each vendor’s plan sheet.
| 층 | 슈가CRM | 세일즈메이트 |
|---|---|---|
| 기입 | 표준 요금제 — 사용자당 월 59달러 | 기본 요금제 — 사용자당 월 23달러 |
| 중간 | 고급 기능 — 사용자당 월 85달러 | 프로 버전 — 사용자당 월 39달러 |
| 맨 위 | 프리미어 — 사용자당 월 135달러 | 기업용 — 사용자당 월 63달러 |
| 무료 체험 | ❌ | ✅ 15일 |
슈가CRM: SugarCRM pricing assumes at least ten seats, so the real entry point is closer to $590 monthly. SugarCRM cost drops per seat when billed annually. You are paying for depth, not for a starter tool.
판매원: Every tier undercuts the equivalent SugarCRM plan by a wide margin. A five-person team pays $115 monthly on Basic. That gap is why it lands on most affordable CRM shortlists.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠듯한 예산 | 세일즈메이트 | Roughly 60% cheaper per seat |
| Fewer than ten users | 세일즈메이트 | No user minimum |
| Marketing plus service in one | 슈가CRM | Sugar Market and Sugar Serve |
| On-premises hosting | 슈가CRM | Open source CRM roots |
| Built-in phone and texting | 세일즈메이트 | Calling ships in every plan |
| Complex manufacturing workflows | 슈가CRM | Industry-specific configuration |
💰 예산
Ten SugarCRM seats cost more per month than twenty Salesmate seats. If cash matters more than depth, the affordable CRM wins here.
🔌 사용 중인 기술 스택
SugarCRM connects to ERP and legacy systems through REST and SOAP APIs. Salesmate leans on 700+ prebuilt links to popular business tools.
📊 귀사의 영업 프로세스
Long, multi-stakeholder deals reward SugarCRM’s account depth and forecasting. Fast transactional selling fits Salesmate’s lighter pipeline better.
🎓 귀하의 경험 수준
SugarCRM has a steep learning curve and often needs a partner to configure. Salesmate is simple enough that most employees pick it up alone.
🆓 무료 체험 및 데모
Salesmate gives you a 15-day free trial with no card. SugarCRM has no free plan, so you book a guided demo instead.
🛟 지원 옵션
SugarCRM ranges from online support on basic support tiers to 24/7 global response on premium. Salesmate offers one support team that G2 reviewers rate highly for speed.
전환 가이드
Already running one of these? Here is what changes if you move.
🔄 Switching from SugarCRM to Salesmate?
✅ 얻게 될 이점:
- A far lower bill and no ten user minimum
- Built-in calling, texting, and a meeting scheduler
- A setup most sales reps learn in a day
❌ 잃게 될 것:
- Sugar Market’s campaign and SEO depth
- On-premises and private cloud hosting
- SugarPredict scoring and sentiment analysis
📋 전환 방법:
- Export contacts, accounts, and open deals to CSV
- Start the 15-day trial and rebuild your pipeline stages
- Import the files, then reconnect email and calendar
🔄 Switching from Salesmate to SugarCRM?
✅ 얻게 될 이점:
- Marketing and service automation under one roof
- Support for 30+ languages and multiple currencies
- Control over where your customer data resides
❌ 잃게 될 것:
- Native calling, recording, and voicemail drops
- Sub-$25 seats and month-to-month flexibility
- A trial you can start without talking to sales
📋 전환 방법:
- Export your records and clean duplicate contacts first
- Book a demo and scope migration with a Sugar partner
- Map fields, import, then train users on the new layout
저희 리뷰에서 다루지 않은 내용
This comparison focused on sales, marketing and service work for small and mid-size teams. We did not price Sugar Market contact tiers, test on-premises installs, or measure migration timelines, which can run from weeks to months. Custom API projects and partner-led rollouts also sit outside what we could check. If you run a regulated enterprise with unlimited users across regions, your shortlist may look different.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 세일즈메이트 |
| 🚀 핵심 기능 | 슈가CRM |
| 📣 마케팅 자동화 | 슈가CRM |
| 🎯 Service Features | 슈가CRM |
| 👶 사용 편의성 | 세일즈메이트 |
| 🔌 통합 | 세일즈메이트 |
| 🔐 Deployment & Security | 슈가CRM |
| 🏆 종합 우승 | 슈가CRM |
🏆 WINNER: SUGARCRM
SugarCRM wins 4 out of 7 categories.
다음과 같은 경우에 가장 적합합니다: Manufacturing and distribution, mid-size B2B sales teams, companies that need marketing and service on one CRM
These are two different products aimed at two different buyers. SugarCRM sells depth, hosting choice, and account management for complex businesses.
Salesmate sells speed and low cost. It is a strong pick for a small sales team that wants calling, email tracking, and a clean pipeline without a rollout project.
SugarCRM also outranks Salesforce in customer experience ratings, and premium customers get 24/7 global response. If your team is under ten people, Salesmate is the practical choice. If you need marketing automation, service automation, and customization in a single platform, SugarCRM earns the higher rating.
SugarCRM 비교
Here is how SugarCRM measures up against other CRM alternatives:
SugarCRM이 다음 분야에서 승리했습니다: Roughly 42% lower setup cost, code-light configuration, choice of where data resides
Salesforce가 다음 분야에서 우위를 점했습니다: Bigger partner network, broader app marketplace, deeper analytics tooling
SugarCRM이 다음 분야에서 승리했습니다: Industrial workflow depth, on-premises hosting, per-seat cost at scale
HubSpot이 다음 분야에서 우위를 차지했습니다: Free version to start, friendlier onboarding, content marketing tools
SugarCRM이 다음 분야에서 승리했습니다: Full sales pipeline, marketing campaigns, ERP-connected reporting
Zendesk가 다음 분야에서 우위를 차지했습니다: Ticket handling, help center publishing, agent productivity tools
SugarCRM이 다음 분야에서 승리했습니다: Enterprise level plans, multi-currency selling, predictive scoring
Insightly는 다음 항목에서 우위를 점합니다: Project delivery views, lighter admin load, cheaper entry seats
This video walks through further options if neither fits.
세일즈메이트와 비교했을 때 더 많은 정보
Here is how Salesmate stacks up against other tools in the category:
Salesmate가 다음 항목에서 승리합니다: Built-in calling depth, meeting scheduler, 700+ app connections
Freshsales가 다음 부문에서 승리했습니다: Free version for tiny teams, tighter helpdesk link, built-in chat
세일즈메이트 vs 캡슐 CRM
Salesmate가 다음 항목에서 승리합니다: AI assistance, drip campaigns, richer automation journeys
캡슐이 승리한 항목: Simpler learning curve, lower entry price, cleaner contact records
Salesmate가 다음 항목에서 승리합니다: Native phone, email tracking, sales-first record design
월요일 CRM 주요 성과: Cross-team boards, visual project views, wider non-sales use
세일즈메이트 vs 킵
Salesmate가 다음 항목에서 승리합니다: Lower seat price, cleaner pipeline view, faster setup
Keap은 계속해서 승리합니다: Ecommerce billing, deeper campaign builder, done-for-you onboarding
Watch this rundown before you commit to a shortlist.
자주 묻는 질문
SugarCRM은 무엇에 사용되나요?
It manages leads, deals, campaigns, and support cases in one place. Companies use it to give sales, marketing, and service teams a shared customer record.
SugarCRM은 여전히 오픈 소스인가요?
The commercial editions sold today are not open source. Its open source heritage still shows in deployment freedom and heavy customization.
Salesmate는 무엇에 사용되나요?
Salesmate handles pipeline management, calling, email, and follow ups for small sales teams. It also automates data entry so reps spend more time selling.
CRM 시스템은 보통 얼마 정도 하나요?
Most business CRM seats run $20 to $150 per user per month. Salesmate starts at $23 and SugarCRM starts at $59 with a ten user minimum.
SugarCRM은 사용하기 쉬운가요?
Not at first. Reviewers describe a steep learning curve, and many teams hire a partner to configure the system before rollout.
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