⚡ 간단 평가:
- 가격: Zoho CRM starts free, then $10/month. Thryv’s Marketing Center is $244/month.
- 다음과 같은 경우에 가장 적합합니다: Zoho CRM suits sales teams tracking deals. Thryv suits local service businesses booking appointments.
- 주요 차이점: Zoho CRM is a sales system. Thryv bundles a 웹사이트 빌더, listings and payments.
- 저희가 선택한 제품: Zoho CRM for most users, because the free version covers up to three users.
Zoho CRM and Thryv both promise to keep your customers organized.
They are not built for the same buyer.
Zoho CRM tracks leads, deals and sales activities inside one crm system.
Thryv bundles booking, invoices and listings for a local 소규모 사업.
The price gap between them is wide, so the choice matters.
개요
This Zoho CRM vs Thryv comparison covers pricing details, features and ease of use.
우리의 작가 spent hands-on time with Thryv software directly.
Notes on Zoho CRM come from published documentation and G2 reviews.
또한 각 플랫폼이 어떤 사용자에게 가장 적합한지 분석해 보았습니다.
Zoho CRM이란 무엇인가요?
Zoho CRM is customer relationship management software from Zoho.
It acts as a central home for all your customer 데이터.
Sales reps use it to track leads, contact details and deals.
Over 300,000 businesses use Zoho CRM globally.
It connects with other Zoho tools like 조호 소셜 and Zoho Campaigns.
🏆 Winner: Zoho CRM
A crm system built for growing sales teams. Zia AI agents score leads and flag risk. The free version covers up to three users.
Zoho CRM 가격
Here is what Zoho CRM costs. Prices are per user, per month.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 | $0 | Up to three users and basic lead tracking |
| 기준 | 월 10달러 | Small teams needing standard reports |
| 전문적인 | 월 30달러 | 다양한 영업 파이프라인을 통해 성장하는 영업팀 |
| 프리미엄 | 월 40달러 | Large businesses wanting advanced features |
Pricing verified August 2026.
무료 체험: Yes. Paid plans offer a 15-day trial with no card required.
환불 보장: Zoho offers a 45-day refund window on annual plans.
📌 메모: Annual subscribers can save up to 34 percent. Paid plans also include personalized onboarding assistance at no extra charge.
⚠️ Pricing conflict flagged: Our data lists Zoho CRM’s Standard plan at $10/month. Public research notes four paid tiers from $14 to $52, with Standard at $14 billed annually. We show our verified figures above. Check Zoho’s site before you pay.
Zoho CRM의 주요 이점
Here is what makes this platform worth a look:
- Zia AI Agents: Zia predicts the best contact times from client behavior. This artificial intelligence layer also scores every basic lead.
- Workflow Rules: Rules follow simple “if this, then that” logic. Macros automate tasks across a whole task list at once.
- Omnichannel Contact: Reach customers over multiple channels from one screen. Email, phone calls and 소셜 미디어 all feed the same record.
- 심층 통합: It connects with over 100 third party apps. Zoom, Slack, Microsoft Teams and Google Chat are all supported.
- Analytics You Can Read: Dashboards show real time insights through pie charts and funnels. Sales forecasting tracks progress against annual goals.
- 모바일 접속: The mobile app scans 사업 cards into accounts. Real time notifications reach sales reps away from the desk.
우리 팀이 발견한 점
Note: We have not had extended hands-on time with this platform yet. The notes above come from published documentation and G2 feedback. G2 reviews highlight the intuitive dashboards, and also flag a steep learning curve during setup.
Zoho CRM 장점 및 단점
✅ 장점
- Free plan supports up to three users
- Integrates with over 100 third-party applications
- Zia AI predicts the best time to contact a client
- Dashboards can be customized to fit your business
❌ 단점
- 신규 사용자에게는 학습 곡선이 가파릅니다.
- Free plan support takes 1-2 business days
- One-hour response time needs the Enterprise tier
Thryv란 무엇인가요?
Thryv is customer relationship management software built for small businesses.
Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.
The company began as a group of Yellow Pages businesses.
It now supports more than 50,000 local businesses across the U.S., Canada and Australia.
Thryv helps owners reach more customers, stay organized and get paid faster.
It runs as a unified platform for everyday business operations.
Here is a walkthrough of the platform in action.
Runner Up: Thryv
An all-in-one system for local service businesses. Booking, invoices and listings live in one place. Support is available 24/7.
Thryv 가격
Thryv sells packages rather than simple per-seat tiers.
Pricing verified August 2026.
무료 체험: Thryv offers a free plan with limited features instead of a timed trial.
환불 보장: None published. Ask your rep about cancellation terms before you sign.
📌 메모: Packages bundle the website builder, booking and payments together. That bundle is why the monthly number sits so far above a standalone crm.
⚠️ Pricing conflict flagged: Our data lists these two packages. Public sources quote entry pricing from $20.00 per user per month, plus a one time onboarding fee of $250. Thryv also gates some pricing details behind a sales call, so confirm your quote in writing.
Thryv의 주요 이점
Here is where the Thryv Business Center earns its keep:
- 연중무휴 24시간 온라인 예약 가능: Clients book appointments day or night. Thryv reports a 61% rise in bookings for typical users.
- Thryv 커맨드 센터: One unified inbox pulls in email, SMS, social media and web chats. Nothing sits unread in a separate app.
- 향상된 지역 목록: Your business information syncs across 50+ listing sites. Online reviews are managed from the same screen.
- 고객 포털: A secure portal lets customers pay, share documents and view account history. Client portal estimates and invoices sit beside appointments.
- Loading... A payment processor built for service-based small businesses. Digital document signing closes the loop on invoices.
- 시간 절약: Owners save an average of 20 hours per week on admin. Invoicing, scheduling and document storage share one system.
우리 팀이 발견한 점
Our writer signed up for Thryv and used it for everyday client work. Here is what stood out from that hands-on time:
Thryv의 장점과 단점
✅ 장점
- Booking, invoices and listings live in one place
- 24/7 support is included with the software
- Website builder is included at no extra cost
- TeamChat keeps internal teams on one thread
❌ 단점
- Package pricing is far higher than a standalone crm
- A one time onboarding fee applies to packages
- Sales forecasting and deal management are thin
기능 비교
Both platforms manage customers, but they solve different daily problems. We walk through ten areas below, from lead generation to pricing.
| 특징 | 조호 CRM | 쓰라이브 |
|---|---|---|
| 시작 가격 | $0 (free), $10/month paid | 월 244달러 |
| 무료 버전 | ✅ Up to three users | ✅ 제한된 기능 |
| 거래 관리 | ✅ | ❌ |
| 판매 예측 | ✅ | ❌ |
| 웹사이트 빌더 | ❌ | ✅ |
| 예약하기 | ❌ | ✅ |
| 지역 목록 동기화 | ❌ | ✅ 50개 이상의 사이트 |
| 타사 앱 | ✅ 100개 이상 | 제한된 |
| 가장 적합한 대상 | Sales teams and sales processes | Local service business operations |
1. Contact and Deal Management
조호 CRM: Every contact record holds contact details, a contact number and full history. Lead scoring keeps contact management efficient. Multiple pipelines let you run separate sales processes side by side.
쓰리브: Client records focus on jobs, appointments and payments. You can track a customer from first call to paid invoice. Deal management and sales forecasting are not the point here.
2. Integrations and Connected Tools
조호 CRM: The platform offers over 100 integrations, including Zoom, Slack and Google Chat. Paid plans allow unlimited connections to third-party software. Telephony, project management and your email client all plug in.
쓰리브: The suite is more closed by design. Social media posting, scheduling and payments are native services rather than add-ons. That means less setup, but fewer escape routes later.
3. Marketing Automation and Campaigns
조호 CRM: Website forms and inbound email drive lead generation automatically. Mass emails and marketing campaigns run through Zoho Campaigns. Google Analytics data can inform how you measure each source.
쓰리브: Trigger-based email and SMS marketing messages go out on their own. Campaigns feel personal without manual work. Reporting shows what each campaign returned.
4. Website and Landing Page Building
조호 CRM: A landing page builder exists inside the wider Zoho family. It is not part of the crm itself. You will pay for another product to get a full website.
쓰리브: A website builder is included in the package. Owners can publish a professional-looking site without a developer. The site connects straight to booking and payments.
5. Local Listings, Domains and SEO
조호 CRM: Zoho sells domains and hosting separately from the crm. Local search visibility is not something this system handles. You would pair it with a dedicated SEO 서비스.
쓰리브: Business information syncs to 50+ directories automatically. Your name, location and business hours stay consistent everywhere. This is the clearest gap between the two products.
6. 팀 협업
조호 CRM: The Feeds feature works like instant messaging for remote colleagues. Internal teams comment directly on records. Zoho Community Spaces adds a shared knowledge layer for team collaboration.
쓰리브: TeamChat handles internal communication among staff. Field teams can respond from mobile between jobs. It is simpler than Zoho’s setup, which suits a smaller team.
7. Live Chat and Customer Messaging
조호 CRM: SalesIQ adds live chat to your site and feeds visits into the crm. Support teams see the full history before they reply. Omnichannel routing covers chat, email and calls.
쓰리브: The AI Response Tool drafts replies to reviews in seconds. Web chat lands in the same inbox as 텍스트 and social messages. That keeps customer interactions in one thread.
8. Invoicing, Payments and Project Work
조호 CRM: Quotes and inventory management connect through 조호 북스 and Project Plus. It works, but you are stitching together several Zoho tools. Billing is not native to the crm.
쓰리브: Invoices, estimates and payments are built in through ThryvPay. Digital signing means fewer chases for documents. This is how owners get paid faster.
9. Analytics, Reporting and Reputation
조호 CRM: Standard reports cover pipeline, activity and revenue. AI features surface real time insights on which deals are slipping. Service Plus extends the same reporting to customer support.
쓰리브: Reporting leans toward reviews, site traffic and campaign results. Reputation management sits at the center rather than the edge. Sales analytics are thinner than Zoho’s.
⚠️ 경고: Neither system replaces a dedicated 회계 package. Check that your existing technology can export cleanly before you commit.
10. 가격 및 비용
두 계획을 나란히 비교해 봅시다.
| 층 | 조호 CRM | 쓰라이브 |
|---|---|---|
| 무료 | $0 | 무료 플랜, 기능 제한적 |
| 입장료 지불됨 | 일반 요금제 — 월 10달러 | 마케팅 센터 — 월 244달러 |
| 중간 급여 | Professional — $30/month | Keap — $299/month |
| 최고 연봉 | Premium — $40/month | 맞춤 견적 |
조호 CRM: You can start at zero and grow into higher tier plans as headcount rises. Annual subscribers pay less than monthly ones when billed annually. For a small business watching cash, this is the gentler path.
쓰리브: You are buying a bundle, not a seat. The number only makes sense if you would otherwise pay for a website, booking system and listings service separately. Add the onboarding fee to your first-year math.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠듯한 예산 | 조호 CRM | Free version, then $10/month |
| 예약 | 쓰라이브 | Native 24/7 scheduling |
| 판매 예측 | 조호 CRM | Zia AI agents and pipelines |
| 지역 목록 및 리뷰 | 쓰라이브 | Syncs 50+ directories |
| 다양한 통합 | 조호 CRM | Over 100 third party apps |
| 초보자에게 친숙한 설정 | 쓰라이브 | Guided onboarding included |
💰 예산
The gap here is not small. Zoho CRM’s Standard plan costs a fraction of a Thryv package.
🔌 사용 중인 기술 스택
Already running Slack, Zoom or an outside email client? Zoho CRM slots in with less friction.
📝 귀사의 영업 프로세스
Long deal cycles need stages, owners and forecasts. Job-based work needs a calendar and an invoice.
🎓 귀하의 경험 수준
Zoho CRM asks more of a new user up front. Thryv hands you a working setup after onboarding.
🆓 무료 체험 및 데모
Test both with real customer data before you pay. Import fifty records and run one week of work.
🛟 지원 옵션
Zoho’s Classic tier covers email and live chat during business hours. Thryv includes 24/7 access with every package.
전환 가이드
Already on one of these? Here is what changes.
🔄 Switching from Zoho CRM to Thryv?
✅ 얻게 될 이점:
- Built-in booking and a website builder
- Automatic listings sync and review management
- ThryvPay invoices and a client portal
❌ 잃게 될 것:
- Zia AI agents and lead scoring
- Multiple pipelines and deal forecasting
- Access to 100+ third party apps
📋 전환 방법:
- Export contacts, accounts and notes from Zoho CRM as CSV
- Book a Thryv onboarding session and confirm your quote
- Import records, then rebuild your calendar and invoice templates
🔄 Switching from Thryv to Zoho CRM?
✅ 얻게 될 이점:
- A far lower monthly cost per user
- Real sales forecasting and workflow rules
- Room to grow into Premium and higher tier plans
❌ 잃게 될 것:
- Your bundled website and booking pages
- Automatic sync to 50+ listing sites
- 모든 요금제에 대해 연중무휴 24시간 지원을 제공합니다.
📋 전환 방법:
- Export client records and invoice history from Thryv
- Start the Zoho CRM free version and map your fields
- Rehome your website and booking with a separate builder first
저희 리뷰에서 다루지 않은 내용
This comparison focused on small businesses and lean sales teams. We did not test enterprise rollouts, custom API work or multi-location franchise setups. Security certifications and data residency were outside our scope. If you manage 50+ seats, your priorities will differ from what we cover here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 조호 CRM |
| 🚀 핵심 CRM 기능 | 조호 CRM |
| 🤖 AI 기능 | 조호 CRM |
| 📅 Booking & Local Presence | 쓰라이브 |
| 👶 사용 편의성 | 쓰라이브 |
| 🔌 통합 | 조호 CRM |
| 🏆 종합 우승 | 조호 CRM |
🏆 우승: ZOHO CRM
Zoho CRM이 6개 부문 중 4개 부문에서 수상했습니다.
다음과 같은 경우에 가장 적합합니다: sales teams, growing small businesses, and anyone who wants a free version to start with
These are two different products aimed at two different owners. Zoho CRM is a sales system with real depth, and the price makes it easy to test.
Thryv is strong for a local service company that needs bookings, a site and listings in one bill. If that describes you, the package math may work out.
For everyone else tracking leads and revenue, Zoho CRM is the better choice.
Zoho CRM 비교하기
Here is how Zoho CRM stacks up against other tools:
Zoho CRM이 다음 항목에서 우위를 차지했습니다: entry price, a genuine free tier, faster setup for a small team
세일즈포스 승리 항목: partner network depth, reporting for large businesses, admin talent availability
Zoho CRM이 다음 항목에서 우위를 차지했습니다: cost as seats grow, breadth of the surrounding Zoho suite, customization depth
HubSpot이 다음 분야에서 우위를 차지했습니다: cleaner first-run experience, content marketing tooling, documentation quality
Zoho CRM vs Freshsales
Zoho CRM이 다음 항목에서 우위를 차지했습니다: integration count, AI depth through Zia, multi-product bundling
Freshsales가 다음 부문에서 승리했습니다: simpler interface, quicker onboarding, tighter built-in phone tooling
Thryv 비교
Here is how Thryv measures up against its closest rivals:
Thryv가 승리한 항목: guided onboarding, listings sync, support availability around the clock
고하이레벨 승리 항목: agency-style multi-client accounts, funnel building, lower entry cost
Thryv가 승리한 항목: local presence tools, appointment booking, client portal for documents
Keap은 계속해서 승리합니다: automation branching, sales pipeline depth, e-commerce follow-up
Thryv가 승리한 항목: scheduling, payments, and the website builder being included
액티브캠페인 승리 항목: email segmentation, campaign testing, per-seat affordability
자주 묻는 질문
How much does Zoho CRM cost?
Plans run from $0 on the free tier to $40 per user monthly on Premium. Standard sits at $10 and Professional at $30.
Is Zoho CRM actually free?
Yes. The free tier supports up to three users with basic lead and contact tracking. Paid tiers add automation, forecasting and deeper reporting.
Thryv는 CRM인가요?
Yes, though it bundles far more. Alongside client records you get booking, invoicing, a website builder and listings management in one package.
Thryv는 계약을 맺었나요?
Packages are typically sold on a term agreement with an onboarding fee. Ask for the cancellation terms in writing before you sign anything.
그것은 최고의 CRM for a small business?
For sales tracking on a budget, Zoho CRM wins. For a local service company that needs bookings and a website in one bill, Thryv fits better.
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