⚡ 간단 평가:
- 가격: Folk starts at $17.5/member/month. Capsule CRM has a free version and paid plans from $18 per user per month.
- 다음과 같은 경우에 가장 적합합니다: 사람들 CRM suits partnerships, fundraising, and event follow-up. Capsule CRM suits small businesses running a repeatable sales process.
- 주요 차이점: Folk leans on LinkedIn sourcing and magic fields. Capsule adds project boards, reporting tools, and 60+ integrations.
- 저희가 선택한 제품: Capsule CRM for most users. It has a free plan and the reporting features Folk still lacks.
Agency owners and founders compare Folk and Capsule CRM for one reason.
They want to manage contacts without hiring an admin.
Both promise simple customer relationship management for small teams.
하지만 두 제품은 전혀 다른 용도로 제작되었습니다.
Folk helps you build genuine connections and close winning deals through outreach.
Capsule CRM runs a full sales pipeline, project boards, and reporting.
개요
This Folk vs Capsule CRM comparison covers pricing, crm features, ease of use, and support.
We also break down which use cases each tool handles best.
우리의 작가 spent hands-on time with Folk directly.
Notes on Capsule CRM come from documentation, pricing pages, and G2 reviews.
By the end, you will know which crm software fits your 사업.
Folk란 무엇인가요?
Folk is a lightweight crm system built around real relationships.
The app helps you organize contacts, track deals, and set reminders.
Its interface looks like a shared spreadsheet, so setup feels incredibly easy.
Folk connects to Gmail or Outlook to import contacts and email history.
A chrome extension lets you add contacts from LinkedIn while you search.
Folk CRM is a great tool for multiple use cases beyond sales.
이 도구의 작동 방식을 간단히 설명해 드리겠습니다.
사람들
Folk keeps contact management simple for founders and agency teams. Magic fields clean your data as you work.
민속 가격
Folk charges per member, not per contact record. Here is the current pricing.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기준 | 회원당 월 17.5달러 | 단독 창업자 및 프리랜서 |
| 프리미엄 | 회원당 월 35달러 | Small teams needing email 오토메이션 |
| 관습 | 회원당 월 70달러 | Agencies with heavier data needs |
Pricing verified August 2026.
무료 체험: Yes. Folk offers a 14-day free trial with no purchase needed upfront.
환불 보장: Folk publishes no refund window, so treat the trial as your test period.
📌 메모: There is no free version here. Every seat is a paid plan, so a five-person team pays five times the listed rate.
⚠️ Pricing conflict flagged: Some third-party research lists Folk at $20 and $40 per seat. Our pricing table uses the verified figures above. Check the pricing page before you buy.
민속의 주요 이점
Here is what makes Folk CRM worth a look:
- 마법의 들판: This custom field type uses AI to enrich contact data. It fills gaps you would otherwise research by hand.
- 크롬 확장 프로그램: Add contacts from LinkedIn and company websites in one click. No copy and paste needed.
- Groups for Multiple Use Cases: Organize contacts into groups for events, partnerships, or fundraising. Each group stays separate.
- Collaborative Mail Merge: Send personalized bulk emails from templates. Other team members can review a sequence before it sends.
- Kanban Pipeline: A visual board tracks deals by stage. Drag a card forward as talks progress.
- Self-Serve Signup: You can explore every feature without a sales call. That suits buyers who hate demos.
우리 팀이 발견한 점
Our writer signed up for Folk and spent several days moving a contact list into it. Here is what stood out from that hands-on time:
Watch the same walkthrough in video form below.
민속 예술의 장점과 단점
✅ 장점
- Incredibly easy setup that feels like a shared spreadsheet
- Magic fields use AI to clean and enrich customer data
- Chrome extension adds contacts straight from LinkedIn
- Collaborative mail merge sends personalized bulk email
❌ 단점
- 무료 플랜은 없고, 14일 무료 체험만 가능합니다.
- Reporting features are thin next to other CRMs
- 회의나 전화 통화를 자동으로 추적하지 않습니다.
- Reported usability issues when importing emails and contact data
캡슐 CRM이란 무엇인가요?
Capsule CRM is a cloud-based crm solution for small and medium businesses.
It centralizes contact records, notes, and communication history in one dashboard.
The platform follows a “powerful simplicity” approach to sales and marketing.
You get sales opportunities, task tracking, and project management in one app.
Capsule is user friendly enough that most teams skip formal training.
Its free version covers 250 contacts and two users.
This video shows how the sales process looks day to day.
🏆 수상: 캡슐 CRM
Capsule pairs a free plan with real reporting tools. Small businesses get pipelines, project boards, and 60+ integrations.
캡슐 CRM 가격 책정
Here is what Capsule CRM cost looks like today. Prices are per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 무료 | $0 | Two users and 250 contacts |
| 기동기 | 사용자당 월 18달러 | 소규모 사업체 영업팀 |
| 성장 | 사용자당 월 36달러 | Multiple sales pipelines and reporting |
Pricing verified August 2026.
무료 체험: Yes. Paid tiers include a 14-day trial, and the free plan runs with no time limit.
환불 보장: None published. You can downgrade to the free plan instead of cancelling outright.
📌 메모: Capsule sells add ons for extra storage and AI content assists. If you pay annually, expect a discount of up to 15% on the listed rate.
⚠️ Pricing conflict flagged: Third-party research lists five tiers, including Advanced at $60 and Ultimate at $75, plus a $21 monthly Starter rate when not billed annually. Our table uses the verified figures above. Confirm the current tiers before you subscribe.
캡슐 CRM의 주요 이점
Here is what makes Capsule worth considering:
- 연락처 관리: Every email, call, note, and file sits on one record. That single view kills data silos.
- 프로젝트 보드: Won deals convert into delivery work on project boards. Post-sale handoff stays inside the crm system.
- Tracks and Workflow Automations: Tracks are templated task lists for repeatable business processes like onboarding. Higher tiers add multi-step automation.
- 보고 기능: The sales dashboard shows conversion rates, pipeline health, and revenue forecasting. You can generate reports on activity too.
- 통합: Over 60 native integrations cover 제로퀵북스(QuickBooks)와 메일침프(Mailchimp)를 사용합니다. 자피어 connects 1,000+ other tools.
- 모바일 앱: iOS and Android apps handle tasks and contacts on the go. Reviewers say the app could still improve.
우리 팀이 발견한 점
Note: We have not had extended hands-on time inside a Capsule account yet. The points above come from published documentation, the pricing page, and G2 reviews.
According to G2 reviews, contact management and the sales pipeline are frequently praised. The same reviews flag email tracking as the weak spot.
캡슐 CRM의 장점과 단점
✅ 장점
- Free version covers up to 250 contacts and two users
- Paid plans start at $18 per user per month
- Over 60 native integrations, plus Zapier for 1,000+ apps
- Project boards link post-sale work to won deals
- Sales analytics show conversion rates and pipeline health
❌ 단점
- The free version does not include reporting functionality
- Email tracking asks you to BCC a special address
- Google Workspace sync only runs one way
- Support runs through email, with no live chat
기능 비교
Ready for a closer look at Folk vs Capsule CRM? We compare ten core features that decide most purchases.
| 특징 | 사람들 | 캡슐 CRM |
|---|---|---|
| 시작 가격 | 회원당 월 17.5달러 | $0 free, $18/user/month paid |
| 무료 플랜 | ❌ | ✅ |
| 연락처 관리 | ✅ | ✅ |
| 다양한 판매 파이프라인 | ✅ | ✅ |
| 보고 도구 | ❌ 기본 기능만 해당 | ✅ |
| 프로젝트 보드 | ❌ | ✅ |
| LinkedIn 크롬 확장 프로그램 | ✅ | ❌ |
| AI Magic Fields | ✅ | ❌ |
| 네이티브 통합 | 제한된 | 60+ plus Zapier |
| 가장 적합한 대상 | Outreach and partnerships | 중소기업 영업팀 |
1. 연락처 관리
사람들: Contact management here works like a smart list. You can add contacts, tag them, and organize contacts into groups per project. Folk also merges duplicates, so two rows for the same person become one clean record.
캡슐 CRM: Capsule stores people and companies with a 360-degree view of past customer interactions. Contact records hold notes, files, and social profiles in one place. That depth of details suits teams handling long relationships.
2. Sales Pipeline and Deals
사람들: A Kanban board runs the sales pipeline. Drag a card between stages as a deal moves through the sales cycle. It is enough for solo sellers, but it thins out on long, multi-stage deals.
캡슐 CRM: Capsule builds sales opportunities into custom sales pipelines that match your own stages. Growth tiers unlock multiple sales pipelines, so each account manager can run their own board.
⚠️ 경고: Folk does not log meetings or phone calls automatically. You enter those interactions by hand, which adds up on a busy week.
3. Lead Management and Custom Fields
사람들: Magic fields are the standout here. The AI fills in missing company data while you work, which speeds up lead generation. Folk is strong at cleaning and enriching contact data before outreach.
캡슐 CRM: Custom fields let you tag leads by source, budget, or region. Lead management is manual but predictable. Nothing gets rewritten by AI behind your back.
4. Tasks, Reminders and Project Management
사람들: You can set reminders against any contact and assign follow-ups to teammates. It handles keeping track of outreach well. There is no separate layer for delivery work after a deal closes.
캡슐 CRM: Capsule adds project boards that carry won deals into delivery. Tracks give you templated task lists for repeatable business processes. Workflow automations then handle recurring steps without manual setup.
5. Email Automation and Marketing
사람들: Email automation runs on collaborative mail merge. You write templates, personalize them per contact, and send in batches. Outreach is email-first, so other channels get little support.
캡슐 CRM: Email marketing runs through the 트랜스폰드 integration, with Mailchimp available too. You can build marketing campaigns from CRM segments. Marketing automation stays basic next to dedicated platforms.
6. 보고 및 분석
사람들: Reporting is the thinnest part of the product. You get pipeline counts and simple activity views. Anyone needing advanced features like forecasting will feel the ceiling fast.
캡슐 CRM: The sales dashboard covers conversion rates, pipeline health, and revenue forecasting. You can generate reports on activity and sales performance. Generating those views is limited to paid tiers.
⚠️ 경고: The free version of Capsule ships without reporting functionality. Budget for the Starter plan if you need numbers.
7. 통합
사람들: Folk connects to Gmail and Outlook to sync contacts and email history. It also plugs into social channels for social selling. The list of other tools is short next to older CRMs.
캡슐 CRM: Capsule supports 60+ native integrations, including Xero, 퀵북스, and Mailchimp. Google Workspace, once called G Suite, lets you integrate Gmail directly. Premium integrations and other integrations sit on higher plans, and Zapier covers the rest.
⚠️ 경고: Capsule stops short of full integration with Google Workspace and Microsoft 365. The sync runs one way, so edits in Capsule do not push back. Neither tool includes a help desk module.
8. LinkedIn, Chrome Extension and Mobile
사람들: The chrome extension pulls people and companies from LinkedIn into your workspace. Search a profile, click once, and the contact lands in a group. For social-led prospecting, this is the best reason to pick Folk.
캡슐 CRM: Capsule ships iOS and Android apps for tasks and contacts away from the desk. There is no LinkedIn capture extension. G2 reviews call the mobile app useful but rough in places.
9. 사용 편의성 및 지원
사람들: Folk is one of the easiest CRMs to pick up. The minimalist interface means small teams start without an administrator. Support is email-based, and the self-serve model skips sales calls entirely.
캡슐 CRM: Capsule keeps a clean interface that other team members learn quickly. Teams at non profits and agencies report short onboarding. Support runs by email only, and some reviewers want live chat.
10. 가격 및 비용
유료 플랜들을 나란히 비교해 보겠습니다.
| 층 | 사람들 | 캡슐 CRM |
|---|---|---|
| 무료 | ❌ 14일 무료 체험만 가능 | $0 |
| 유료 플랜 | Standard: $17.5/member/month | Starter: $18/user/month |
| 중급 | Premium: $35/member/month | Growth: $36/user/month |
| 최상위 | Custom: $70/member/month | ❌ |
사람들: Every seat is a paid plan, so costs start on day one. The $17.5 Standard rate undercuts Capsule by 50 cents. That gap disappears once you compare what each tier includes.
캡슐 CRM: The free plan lets two users test everything before a purchase. Paid tiers can be billed annually for a discount. Watch the per-seat math if your team grows past five people.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| A zero-cost start | 캡슐 CRM | 연락처 250개까지 무료 플랜 |
| LinkedIn 잠재고객 발굴 | 사람들 | One-click chrome extension |
| Reports for your board | 캡슐 CRM | Forecasting and conversion data |
| Fundraising or event follow-up | 사람들 | Groups fit temporary use cases |
| Post-sale delivery work | 캡슐 CRM | Project boards linked to deals |
| 초보자에게 친숙한 설정 | 사람들 | Feels like a spreadsheet |
💰 예산
Capsule wins for anyone testing a CRM with no budget at all. The free version does not include all the features, but it proves the workflow first.
🔌 사용 중인 기술 스택
Check what you already run before you choose. If your 회계 sits in Xero or QuickBooks, Capsule connects natively.
📝 귀사의 영업 프로세스
Relationship-led selling favours Folk, since the whole app is built to build genuine connections. Structured account management with stages and handoffs favours Capsule.
🎓 귀하의 경험 수준
First-time CRM buyers usually land softer with Folk. For example, a founder moving off a spreadsheet can import and start the same afternoon.
🆓 무료 체험 및 데모
Both offer a 14-day trial, and neither pushes you into a demo call. Load 50 real customers into each and see which one you actually open.
🛟 지원 옵션
Both crm providers handle support by email rather than live chat. If instant help matters to you, rivals like Freshsales do better.
전환 가이드
Already on one of these? Here is what changes if you move.
🔄 Switching from Folk to Capsule CRM?
✅ 얻게 될 이점:
- A free tier and real reporting tools
- Project boards that follow won deals into delivery
- 60+ native integrations and Zapier coverage
❌ 잃게 될 것:
- Magic fields and AI contact enrichment
- The LinkedIn capture extension
- The lighter, spreadsheet-style feel
📋 전환 방법:
- Export your Folk groups to CSV
- Create a Capsule account on the free plan
- Import the file, then rebuild your pipeline stages
🔄 Switching from Capsule CRM to Folk?
✅ 얻게 될 이점:
- Faster contact capture from LinkedIn
- AI enrichment that fills missing company details
- A simpler view for partnerships and events
❌ 잃게 될 것:
- Sales analytics and forecasting
- Project boards and Tracks
- The free plan and the wider integration list
📋 전환 방법:
- Export contacts and opportunities from Capsule
- Start a Folk trial and connect Gmail or Outlook
- Import the CSV, then split records into groups
저희 리뷰에서 다루지 않은 내용
This comparison focused on small teams and solo operators. We did not test bulk data migration, API work, or how either crm system behaves past 50 seats. Enterprise contracts and custom pricing sat outside the scope. If you are shopping for a 100-person sales floor, your shortlist should include heavier options.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 캡슐 CRM |
| 🚀 Contact Management | 캡슐 CRM |
| 📈 영업 파이프라인 | 캡슐 CRM |
| 🎯 Lead Sourcing | 사람들 |
| 📊 신고 | 캡슐 CRM |
| 👶 사용 편의성 | 사람들 |
| 🔌 통합 | 캡슐 CRM |
| 🏆 종합 우승 | 캡슐 CRM |
🏆 우승: 캡슐 CRM
Capsule CRM wins 5 out of 7 categories.
다음과 같은 경우에 가장 적합합니다: Small businesses, structured sales pipelines, post-sale project work
Folk and Capsule CRM solve different problems. Folk is an outreach book that happens to track deals. Capsule is a CRM that also runs delivery work.
Folk is excellent when relationships matter more than stages. Fundraisers, partnership leads, and event organisers get real value from its groups and reminders.
Use Capsule if you need reporting, project boards, and a free starting point. Those key features are why it takes the overall win. Neither one is the perfect CRM for every team, so match the tool to the job.
더 많은 사람들이 비교됩니다
Here is how Folk stacks up against other CRM options:
민속 vs 파이프드라이브
Folk는 다음에서 승리합니다: faster contact capture from LinkedIn, AI field enrichment, and a gentler first week.
Pipedrive는 다음 항목에서 승리했습니다: deal forecasting, activity goals per rep, and a much deeper marketplace.
Folk는 다음에서 승리합니다: flat per-seat cost, no forced onboarding, and a workspace one person can run.
HubSpot이 다음 분야에서 우위를 차지했습니다: a free tier, marketing automation depth, and reporting that scales past a small team.
Folk는 다음에서 승리합니다: contact enrichment, LinkedIn sourcing, and speed for outreach-first teams.
월요일 CRM 주요 성과: board customization, workload views, and tying sales to wider project work.
캡슐 CRM 비교
Here is how Capsule CRM measures up against its closest rivals:
Capsule CRM이 다음 항목에서 우위를 점합니다: predictable per-seat pricing, lighter setup, and project boards for delivery.
HubSpot이 다음 분야에서 우위를 차지했습니다: campaign tooling, a larger app marketplace, and richer dashboards on upper tiers.
Capsule CRM이 다음 항목에서 우위를 점합니다: a shorter learning curve, cleaner contact records, and less admin overhead.
Zoho CRM이 다음 항목에서 우위를 차지했습니다: lower per-seat cost at scale, built-in telephony, and a wider product suite.
Capsule CRM과 Freshsales 비교
Capsule CRM이 다음 항목에서 우위를 점합니다: simpler task tracking, Tracks templates, and fewer upsell prompts inside the app.
Freshsales가 다음 부문에서 승리했습니다: built-in phone and chat, AI lead scoring, and a more generous free tier.
This video walks through more alternatives worth a look.
자주 묻는 질문
Folk CRM이란 무엇인가요?
Folk CRM is a lightweight customer relationship management app for founders and agencies. It centres on contact management, groups, and email outreach rather than heavy sales reporting.
Folk는 좋은 CRM인가요?
Yes, for relationship-led work. It suits partnerships, fundraising, and event follow-up. The tool falls short for larger sales teams needing forecasting or automatic call logging.
Capsule CRM은 무엇에 사용되나요?
Small businesses use it to track contacts, manage sales opportunities, and run post-sale project boards. It acts as one hub for customer history and tasks.
Capsule CRM 가격은 얼마인가요?
The free plan covers two users and 250 contacts. Starter costs $18 per user per month. Growth costs $36 per user per month.
무엇입니까? 최고의 CRM 소프트웨어?
There is no single best pick. Capsule fits structured sales work at small companies. Folk fits outreach-led teams. Test both trials before you decide.
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