⚡ 간단 평가:
- 가격: Folk starts at $17.5/member/month. SugarCRM starts at $59/user/month.
- 다음과 같은 경우에 가장 적합합니다: Folk suits contact management and partnerships. SugarCRM suits sales, marketing and service in one system.
- 주요 차이점: Folk keeps things light. SugarCRM adds marketing 오토메이션, service automation and deep reporting.
- 저희가 선택한 제품: Folk, because most small teams get value on day one without setup help.
Loading... CRM here is not the weaker one.
Folk costs a fraction of SugarCRM per seat.
But price is the smallest difference between these two tools.
Folk is a light customer relationship management app for people who hate CRM software.
SugarCRM is a full CRM platform for sales, marketing and service teams.
Here is how to pick the right one for your 사업.
개요
This Folk vs SugarCRM comparison covers pricing, crm features, ease of use and support.
Our writers spent hands-on time inside both tools.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
Everything else comes from published specs, documentation and user reviews.
By the end you will know which tool fits your team.
Folk란 무엇인가요?
Folk is a customer relationship management tool built around people, not process.
It helps you organize contacts, track deals and build genuine connections.
The interface looks like a clean, collaborative spreadsheet.
That makes folk CRM incredibly easy for anyone who never used a CRM.
A Chrome extension lets you add contacts from LinkedIn while you search.
Magic Fields then use AI to fill in missing company and contact details.
Teams use it for sales, fundraising, hiring, events and partnerships.
Watch the walkthrough below to see the app in action.
🏆 Winner: Folk
Our top pick for small teams and agency owners. Set up your first pipeline in an afternoon. No admin or consultant needed.
민속 가격
Folk charges per member, per month. Here are the current plans.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기준 | 회원당 월 17.5달러 | 단독 창업자 및 프리랜서 |
| 프리미엄 | 회원당 월 35달러 | Small teams running email automation |
| 관습 | 회원당 월 70달러 | Agency and partnership teams with specific business needs |
Pricing verified August 2026.
무료 체험: Yes. Folk offers a 14-day free trial. There is no permanent free plan or free version.
환불 보장: Folk does not advertise a refund window. Test the trial before you purchase.
📌 메모: Every seat is billed per user per month. There is no ten user minimum, so a two-person agency pays for two seats.
⚠️ Pricing conflict flagged: Some third-party sources list Folk at $20 and $40 per user. Our figures above come from our own verified pricing data. Check the Folk site before you buy.
민속의 주요 이점
Here is what makes folk worth a look:
- Fast contact management: Group contacts by client, investor or event. You can manage 쭉 내밀다 without drowning in data.
- 마법의 들판: This custom field type uses AI to clean and enrich contact data.
- Gmail and Outlook sync: Folk pulls in contacts and email history from your 받은 편지함. You can also sync new details back.
- 크롬 확장 프로그램: Add contacts from LinkedIn or any company page in one click.
- 이메일 자동화: Send personalised bulk outreach through collaborative mail merge and shared templates.
- 시각적 판매 파이프라인: A Kanban board tracks deals from first reply to closed. It suits multiple use cases beyond sales.
- Self-serve model: Explore the tool at your own pace. No sales rep chases you for a demo.
우리 팀이 발견한 점
우리의 작가 signed up for folk and spent several days moving a real contact list into it. Here is what stood out:
The short clip below shows the same workflow from start to finish.
민속 예술의 장점과 단점
✅ 장점
- One of the easiest CRMs on the market to learn
- 매직필즈는 AI를 활용하여 연락처 데이터를 정리하고 보강합니다.
- 크롬 확장 프로그램으로 클릭 한 번으로 LinkedIn에서 연락처를 추가하세요
- Connects to Gmail or Outlook to import email history
- Works for fundraising, events and partnerships, not just sales
❌ 단점
- 회의나 전화 통화를 자동으로 추적하지 않습니다.
- Reporting views stay basic next to a full CRM platform
- Not built for larger sales teams or complex sales processes
- Some users report trouble importing emails and messy contact data
SugarCRM이란 무엇인가요?
SugarCRM is a CRM platform for sales, marketing and service on a single platform.
It splits into three arms: Sugar Sell, Sugar Market and Sugar Serve.
Sugar Sell handles 세일즈포스 automation, product management and easy reports.
Sugar Market covers marketing automation, social media management and SEO 도구.
Sugar Serve adds smart routing, case tracking and a unified support console.
The 2026 strategy is called Precision Selling.
It blends CRM and ERP data into AI-driven guided selling for reps.
SugarPredict scores lead conversion likelihood and suggests the next best action.
The system fits mid- to large-size businesses in manufacturing, wholesale and distribution.
This review video walks through the main modules.
슈가CRM
Built for companies with sophisticated account management needs. Choose cloud or on-premises hosting. Strong fit for manufacturing and distribution.
SugarCRM 가격 책정
SugarCRM pricing runs on a per user, per month model. Here is the current lineup.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기준 | 사용자당 월 59달러 | Core features and basic workflows |
| 고급의 | 사용자당 월 85달러 | Advanced workflows and better sales performance tracking |
| 수상 | 사용자당 월 135달러 | 향상된 지원이 포함된 기업용 플랜 |
Pricing verified August 2026.
무료 체험: No. SugarCRM does not offer a free plan or free trial on most tiers. You book a demo instead.
환불 보장: None published. Contracts are usually billed annually.
📌 메모: Sugar historically applies a ten user minimum across tiers. Ten users at the Standard rate is a real budget line for 소규모 사업체.
⚠️ Pricing conflict flagged: Public sources quote Sugar Professional at $52 and Sugar Enterprise at $65 per user, plus Sugar Market from $1,000 per month for 10,000 contacts. Our table uses our verified SugarCRM cost data. Quotes vary by contract, so confirm CRM prices with sales.
SugarCRM의 주요 이점
Here is where Sugar earns its higher price:
- 360도 고객 관점: Sales, marketing and support see the same person and the same history.
- Predictive AI: SugarPredict adds lead scoring, generative AI and sentiment analysis to seller workflows.
- 심층적인 맞춤 설정: No-code drag and drop workflows cover most changes. Deeper module work needs software development skills.
- Open integration: Native connectors, add-ons, REST APIs and SOAP APIs help you integrate legacy systems.
- 글로벌 진출: Support for over 30 languages and multiple currencies suits businesses expanding abroad.
- Deployment choice: Open source CRM heritage means on-premises, private cloud or public cloud hosting.
- Lower total cost: Sugar reports setup costs roughly 42% below Salesforce and 32% lower TCO overall.
우리 팀이 발견한 점
Our writer worked through a SugarCRM demo environment and set up a test pipeline. Here is what stood out:
SugarCRM의 장점과 단점
✅ 장점
- Sales, marketing and service automation in one system
- Modular design allows heavy customization for unique industry workflows
- Choice of hosting avoids vendor lock-in on your data
- Sugar outranks Salesforce in customer experience ratings, with 24/7 access for premium customers
❌ 단점
- Steep learning curve caused by the size of the feature set
- Many buyers hire partners for deployment and configuration
- Service features rate weaker than 젠데스크 or Salesforce Service Cloud
- No free version, so you cannot test before you commit
기능 비교
Here is where folk and SugarCRM split apart. We compared ten areas that decide most CRM purchases.
| 특징 | 사람들 | 슈가CRM |
|---|---|---|
| 시작 가격 | 회원당 월 17.5달러 | 사용자당 월 59달러 |
| 무료 체험 | ✅ 14일 | ❌ |
| 시각적 판매 파이프라인 | ✅ | ✅ |
| 마케팅 자동화 | ❌ 이메일로만 연락 주세요 | ✅ 설탕 시장 |
| 서비스 자동화 | ❌ | ✅ 설탕 제공 |
| 크롬 확장 프로그램 | ✅ | ❌ |
| 고급 보고 | ❌ 기본 | ✅ Deeper forecasts |
| Automatic Call Tracking | ❌ | ✅ |
| On-Premises Hosting | ❌ | ✅ |
| 가장 적합한 대상 | Small teams and agency owners | Mid-size to enterprise sales teams |
1. 영업 파이프라인 및 거래 추적
사람들: Deals move across a Kanban board you can read in seconds. Each stage holds notes, reminders and the last email. It is enough to keep winning deals moving without a sales ops hire.
슈가CRM: Sales automation covers quotes, forecasts, territories and approval steps. Guided selling suggests the next action based on past revenue patterns. That depth helps teams tracking hundreds of open deals.
2. Lead Tracking and Contact Management
사람들: You organize contacts into groups instead of rigid modules. Magic Fields enrich missing details, so your data stays usable. Leads, investors and candidates can live in the same workspace.
슈가CRM: Custom workflows route leads by rules you define. You can create custom fields, layouts and relationships without code. Deeper module changes still need developer help.
3. Company Records and Account Depth
사람들: Companies link to the people who work there, with notes on every touchpoint. It reads like a spreadsheet that fills itself in. Large account hierarchies are not its strength.
슈가CRM: Sugar is built for sophisticated account management across departments. Custom URLs and record layouts let you shape each object to a specific business process. This is where the platform earns its reputation.
4. Client Management and Support
사람들: Client management means shared notes, reminders and follow-up owners. There is no ticket queue or case console. Agencies often pair it with a separate helpdesk tool.
슈가CRM: Sugar Serve gives service teams smart routing, case tracking and a unified console. Security controls and 심사 settings suit regulated industries. Reviewers still rate these service features below Zendesk.
5. Email Automation and Marketing
사람들: Email funnels run through collaborative mail merge and shared templates. Outreach is mostly email, with limited support for other channels. For a five-person team generating warm replies, that is usually enough.
슈가CRM: Sugar Market handles campaigns, nurture tracks, SEO and social media management. Marketing and service data flows back into the same records sales uses. Campaign reporting is far deeper than folk offers.
6. Social Selling and Landing Pages
사람들: Social selling starts in the browser. The Chrome extension pulls a LinkedIn profile into your workspace with one click. There are no landing page 건축업자 여기.
슈가CRM: Sugar builds landing pages and forms that feed leads straight into the CRM. Product performance and campaign results sit in the same dashboards. Setup takes longer, but the loop is closed.
7. Partnerships and Workflow Automation
사람들: A dedicated partnership view tracks intros, events and fundraising outreach. You set reminders so nobody chases the same person twice. This flexibility is why non-sales teams pick it.
슈가CRM: Automated sales workflows fire tasks, alerts and escalations on their own. Employees follow one process instead of six habits. Building those rules takes planning time up front.
8. Integrations and Extensions
사람들: Folk connects to Gmail and Outlook to sync contacts and email history. The LinkedIn extension and calendar integration cover daily work. It plays well with other tools rather than replacing them.
슈가CRM: Native connectors, third-party add-ons, REST APIs and SOAP APIs cover almost any stack. ERP integration is a headline part of the roadmap. That matters when finance data drives your forecast.
9. Reporting, Mobile App and Deployment
사람들: Pipeline management gives you clear board and list views. Reporting stays basic, and phone calls or meetings need manual entry. Cloud only, with no hosting choices.
슈가CRM: Deployment options include on-premises, private cloud and public cloud. Reporting, dashboards and the mobile app cover field teams. Your business decides where the data lives.
⚠️ 경고: Neither tool tracks phone calls the same way. Folk needs manual entry, and Sugar needs a telephony add-on before call logging works properly.
10. 가격 및 비용
Let’s compare CRM prices side by side.
| 층 | 사람들 | 슈가CRM |
|---|---|---|
| 기입 | Standard: $17.5/member/month | Standard: $59/user/month |
| 중간 | Premium: $35/member/month | Advanced: $85/user/month |
| 맨 위 | Custom: $70/member/month | Premier: $135/user/month |
| 무료 플랜 | ❌ (14일 무료 체험) | ❌ |
사람들: Even the top plan costs half of Sugar’s entry seat. For a three-person agency, that gap funds a year of other software. This is the more affordable CRM by a wide margin.
슈가CRM: You are buying three products in one purchase: sales, marketing and service. Sugar reports a total cost of ownership around 32% below Salesforce. The value depends on using all of it.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 빠듯한 예산 | 사람들 | Entry seat costs a third of Sugar |
| 간편한 연락처 관리 | 사람들 | Group contacts in minutes |
| Marketing and service in one system | 슈가CRM | Sugar Market and Sugar Serve included |
| Fundraising or event follow-up | 사람들 | Built for multiple use cases |
| Deeper forecasts and reporting | 슈가CRM | Deeper dashboards and revenue views |
| Control over data hosting | 슈가CRM | 온프레미스 또는 프라이빗 클라우드 |
💰 예산
Ten users on Sugar Standard is a serious annual commitment. For example, the same ten seats on folk Standard cost far less each month.
🔌 사용 중인 기술 스택
Folk assumes Gmail or Outlook and a browser. Sugar assumes an ERP, a helpdesk and an admin who can integrate them.
📝 귀사의 영업 프로세스
Relationship-led selling with long gaps between touches suits folk. Structured, multi-stage deals with approvals suit SugarCRM.
🎓 귀하의 경험 수준
Never used a CRM before? Start with folk. Sugar’s learning curve is steep, and many buyers hire a partner to configure it.
🆓 무료 체험 및 데모
Folk gives you 14 days to test with real contacts. Sugar runs guided demos instead, so budget time for the sales cycle.
🛟 지원 옵션
Sugar scales from online support and basic support up to 24/7 global response. Folk leans on documentation and email help.
전환 가이드
Already using one of these? Here is what changes when you move.
🔄 Switching from Folk to SugarCRM?
✅ 얻게 될 이점:
- Marketing automation and service automation on one platform
- Predictive lead scoring and deeper reporting
- Hosting choice, including on-premises
❌ 잃게 될 것:
- The Chrome extension for one-click LinkedIn adds
- Magic Fields and the spreadsheet-style simplicity
- A price that works for two or three people
📋 전환 방법:
- Export your folk groups and deals to CSV
- Book a Sugar demo and scope your modules
- Import records, then rebuild pipelines as workflows
🔄 Switching from SugarCRM to Folk?
✅ 얻게 될 이점:
- A tool your team adopts without training sessions
- Much lower cost per seat each month
- Faster contact management for real relationships
❌ 잃게 될 것:
- Sugar Market campaigns and Sugar Serve case tracking
- Advanced workflows, approvals and forecasting depth
- API-level customization for a specific business process
📋 전환 방법:
- Export accounts, contacts and open opportunities from Sugar
- Create a folk workspace and connect Gmail or Outlook
- Import the file, then rebuild stages as pipeline columns
저희 리뷰에서 다루지 않은 내용
This comparison focused on small teams, agencies and mid-size sales teams. We did not test Sugar’s ERP connectors, on-premises installs or custom module development. Folk’s behaviour at 50,000 contacts is also outside what we saw. Pricing was checked in August 2026 and contract quotes vary, so your numbers may differ.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 사람들 |
| 🚀 핵심 기능 | 슈가CRM |
| 👶 사용 편의성 | 사람들 |
| 📊 신고 | 슈가CRM |
| 🔌 통합 | 슈가CRM |
| ⚡ 설치 속도 | 사람들 |
| 🎯 Value for Small Teams | 사람들 |
| 🏆 종합 우승 | 사람들 |
🏆 WINNER: FOLK
Folk wins 4 out of 7 categories.
다음과 같은 경우에 가장 적합합니다: small teams, agencies, fundraising, partnerships and event follow-up
Folk and SugarCRM are not really fighting for the same customers. Folk sells simplicity to people who want to close winning deals without admin work.
SugarCRM sells depth to companies that need marketing and service running beside sales. If you have ten users, an ERP and a rollout budget, Sugar is the stronger system.
For everyone else, folk delivers usable functionality on day one at a third of the cost. That is why it takes the win here.
더 많은 사람들이 비교됩니다
Here is how folk holds up against other CRM alternatives:
Folk는 다음에서 승리합니다: lower entry price, faster setup, lighter interface for non-sales teams
HubSpot이 다음 분야에서 우위를 차지했습니다: a genuine free plan, marketing hub depth, larger app marketplace
민속 vs 파이프드라이브
Folk는 다음에서 승리합니다: contact enrichment, LinkedIn capture, use beyond sales pipelines
Pipedrive는 다음 항목에서 승리했습니다: deal forecasting, call logging, sales activity reporting
민속 vs 캡슐 CRM
Folk는 다음에서 승리합니다: AI-assisted fields, browser capture, cleaner group views
Capsule CRM이 다음 항목에서 우위를 점합니다: a free starter tier, task management, project tracking
Folk는 다음에서 승리합니다: contact-first design, email sync, quicker onboarding for one person
월요일 CRM 주요 성과: board automations, cross-team project views, dashboard variety
SugarCRM 비교
Sugar is usually shortlisted beside these platforms:
SugarCRM이 다음 분야에서 승리했습니다: roughly 42% cheaper rollout, hosting flexibility, customer experience ratings
Salesforce가 다음 분야에서 우위를 점했습니다: partner network size, AppExchange breadth, hiring pool of certified admins
SugarCRM이 다음 분야에서 승리했습니다: module-level customization, ERP-linked forecasting, on-premises deployment
HubSpot이 다음 분야에서 우위를 차지했습니다: onboarding speed, content and SEO tooling, self-serve entry pricing
SugarCRM이 다음 분야에서 승리했습니다: sales and marketing coverage, account hierarchies, revenue reporting
Zendesk가 다음 분야에서 우위를 차지했습니다: ticket handling, agent workspace polish, help centre publishing
SugarCRM이 다음 분야에서 승리했습니다: enterprise configuration, ERP data depth, regulated-industry controls
Freshsales CRM이 다음 항목에서 우위를 차지했습니다: lower per-seat cost, built-in phone tools, simpler admin screens
자주 묻는 질문
Folk CRM이란 무엇인가요?
It is a lightweight CRM for contact management, outreach and pipelines. Teams use it for sales, fundraising, hiring and partnerships.
사람들은 얼마 정도 하나요?
Plans run $17.5, $35 and $70 per member each month. A 14-day trial lets you test before you pay.
Folk는 좋은 CRM인가요?
Yes, for individuals and small teams managing relationships. Larger sales groups needing forecasts and call tracking will find it too basic.
SugarCRM은 무엇에 사용되나요?
Sales, marketing and customer service in one system. It suits mid-size and enterprise companies in manufacturing, wholesale and distribution.
SugarCRM은 사용하기 쉬운가요?
Not at first. The feature set is large, so the learning curve is steep and many buyers hire a partner for setup.
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