⚡ 簡単な評価:
- 価格: 月曜日 CRM starts at $9 per user per month. Capsule CRM starts at $18/user/month but adds a free plan.
- 最適な用途: Monday CRM suits teams managing projects and deals together. Capsule CRM suits small businesses that want simple contact management.
- 主な違い： Monday CRM ships with work management tools like a Kanban board and Gantt chart. Capsule CRM stays focused on the sales pipeline.
- 私たちのおすすめ： Monday CRM for most users. It covers customer relationship management and project management in one dashboard.
Most teams shopping for CRM software already own a spreadsheet that stopped working.
Monday CRM and Capsule CRM both fix that problem.
But they fix it in very different ways.
One is a full work management platform with a CRM layer on top.
The other is a lean CRM system built for 中小企業 営業チーム。
Here is how to pick the right one.
概要
This Monday CRM vs Capsule CRM comparison covers pricing, core features, and ease of use.
We also break down which sales team each tool fits best.
情報源としては、公開されている仕様書、ベンダーのドキュメント、G2のレビューなどが挙げられます。
By the end you will know which CRM solution matches your budget.
Monday CRMとは何ですか？
Monday CRM is the sales product built on the monday.com work management platform.
It runs on the same boards that power monday.com project management software.
You track deals, contact records, and project timelines in the same workspace.
Monday.com serves over 152,000 customers across more than 200 countries.
The app resembles a set of highly customized spreadsheets with a clean interface.
That design makes it popular with sales, marketing, and human resources teams alike.
Here is a closer look at how the platform works day to day.
🏆 受賞者：マンデーCRM
One workspace for deals, tasks, and project progress. Build boards, dashboards, and オートメーション features without code.
Monday CRMの価格
Monday CRM sells three paid plans. Here is what each tier costs.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 基本 | 1ユーザーあたり月額9ドル | 連絡先や取引を追跡する小規模チーム |
| 標準 | 1ユーザーあたり月額12ドル | Teams that need automation features |
| プロ | 1ユーザーあたり月額19ドル | Sales teams needing time tracking and forecasting |
Pricing verified August 2026.
無料トライアル: 14 days on paid plans, with no credit card required at signup.
返金保証: monday.com’s terms describe a 30-day refund window on annual billing.
📌 注記： Monday.com also lists a limited free plan and an Enterprise plan with custom pricing. Seats are sold in blocks, so a 4-person team pays for 5.
⚠️ Pricing conflict flagged: Some sources quote the Basic plan as $36 per month for three users. Our CSV records $9 per user per month. We use the CSV figure throughout. Check the pricing page before you pay annually.
Monday CRMの主なメリット
Monday CRMを検討する価値がある理由は以下のとおりです。
- 複数のプロジェクトビュー： Switch between Kanban, Gantt, timeline, and calendar layouts. The same board renders every view.
- 自動化ビルダー: A straightforward builder creates custom workflow automation rules in just a few clicks.
- 50+ integrations: Connect Slack, Google Calendar, Microsoft Teams, and Google Sheets. Third party integrations cover most stacks.
- カスタムダッシュボード： Pull deal data from several boards into one view. Managers see project progress at a glance.
- Learning material: The knowledge base holds hundreds of video tutorials for new users.
- Always-on help: Live chat customer support runs 24/7 on every paid plan.
- 学生 program: College students and educators get free accounts with selected Pro features.
私たちのチームが気づいたこと
Note: we have not logged extended hands-on time inside a paid Monday CRM account. The points above come from monday.com documentation, the vendor pricing page, and public G2 reviews. G2 reviews repeatedly flag the customization depth as a strength and the pricing structure as a source of confusion.
月曜日のCRMのメリットとデメリット
✅ メリット
- Kanban, Gantt, timeline, and calendar views on the same board
- Automation builder handles repeatable business processes without code
- Clean interface that most team members pick up quickly
- Live chat customer support available 24/7
- Built-in time tracking from the Pro plan upward
❌ デメリット
- Pricing structure is complicated and priced in seat blocks
- Customization depth can overwhelm new users at first
- Prices have risen sharply over the last few years
- The free plan caps you at two seats and three boards
Capsule CRM とは何ですか?
Capsule CRM is a cloud-based customer relationship management platform for small businesses.
It centralises people and organisations in one place.
Each record gives a 360-degree view of email, notes, and social profiles.
The company calls this approach “powerful simplicity”.
You get core relationship and sales tools without heavy setup work.
The minimalist interface means no dedicated administrator is needed.
iOS およびモバイルアプリ アンドロイド cover work away from the desk.
The walkthrough below shows how a Capsule account is structured.
🥈 Runner Up: Capsule CRM
A simple CRM system for keeping track of contacts and deals. The free version covers 250 contact records.
カプセルCRMの価格
Capsule CRM starts free. Here is how the paid tiers compare.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料 | $0 | Solo founders with 250 contacts or fewer |
| スターター | 1ユーザーあたり月額18ドル | Small teams needing reporting features |
| 成長 | 1ユーザーあたり月額36ドル | 営業およびマーケティングチームの拡大 |
Pricing verified August 2026.
無料トライアル: 14 days on every paid plan, and the free version never expires.
返金保証: no formal refund policy. You cancel and stop billing at the next cycle.
📌 注記： The free plan covers 2 users, 250 contacts, and 50MB of storage space. Starter lifts that to 30,000 contacts and 10GB. Growth doubles the contacts and gives 20GB of file storage.
⚠️ Pricing conflict flagged: Vendor pages list monthly rates of $21 and $38, plus Advanced ($60) and Ultimate ($75) tiers. Our CSV records the rates billed annually for Free, Starter, and Growth. Discounts of up to 15% apply when you pay annually.
Capsule CRMの主なメリット
Here is what makes Capsule CRM worth a look:
- 連絡先管理: One record holds every email, call, and file. Nothing sits in a silo.
- 複数の販売パイプライン： Build custom pipelines per product line. Each stage tracks sales opportunities separately.
- プロジェクトボード： Delivery work links directly to a won deal. This closes the gap after the sales cycle ends.
- Tracks: Templated task lists cover onboarding and other repeatable business processes.
- 統合: Over 60 native links, including Xero, QuickBooks, Mailchimp, and ザピエール.
- メールツール： Google Workspace and Microsoft 365 sync contacts and calendar events one way.
- Sales analytics: Dashboards report conversion rates, pipeline health, and revenue forecasts.
私たちのチームが気づいたこと
Note: we have not run a long paid trial of Capsule CRM. The details above come from Capsule’s documentation, its pricing page, and public reviews. G2 reviews praise the contact management and pipeline screens, and criticise the BCC-based email tracking.
Capsule CRMのメリットとデメリット
✅ メリット
- Free version covers 250 contacts and two seats
- Clean, user friendly screens that need no training
- Over 60 native integrations plus Zapier for the rest
- Project boards link delivery work to closed deals
❌ デメリット
- 大手CRMプロバイダーに比べて高度な機能が少ない
- Email tracking needs you to BCC a special address
- Support runs by email, with no live chat option
- The free version has no reporting functionality
機能比較
These two products overlap on contacts and deals, then split fast. We compared the ten key features that decide most purchases. The summary table gives you the short version.
| 特徴 | 月曜日のCRM | カプセルCRM |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額9ドル | 1ユーザーあたり月額18ドル |
| 無料プラン | ✅（2席） | ✅（連絡先250件） |
| 連絡先管理 | ✅ | ✅ |
| 複数の販売パイプライン | ✅ | ✅ |
| ガントチャート表示 | ✅ | ❌ |
| 時間追跡 | ✅（プロ） | ❌ |
| 組み込み型メールマーケティング | ❌ | ✅ |
| ネイティブ統合 | 50+ | 60+ |
| 24時間年中無休のライブチャット | ✅ | ❌ |
| 最適な用途 | Managing projects and deals together | シンプルな連絡先管理 |
1. Contact Management and Custom Fields
月曜日のCRM: Contacts live on a board, so every column is a field you define. You pick the column type, then choose the options inside it. That flexibility is a strength, but the blank-canvas start can feel like a steep learning curve.
カプセルCRM: Records ship ready to use, with custom fields added on top. Every contact shows communication history, notes, and linked social profiles in one place. Capsule CRM is praised for exactly this kind of contact management.
Field flexibility matters most once your customer data grows past a few hundred rows.
2. Sales Pipeline and Deal Tracking
月曜日のCRM: Each pipeline is a board with deal stages as groups. Drag a deal sideways and the automation features fire. Sales teams can run several pipelines for different regions or products.
カプセルCRM: The sales pipeline view is the centre of the product. You build multiple sales pipelines that match your sales process, then track sales opportunities by stage and value. Lead management and account management sit on the same screen.
3. Task Management and Project Boards
月曜日のCRM: Task management comes from the wider work management platform. You get subitems, task dependencies, owners, and deadlines. That makes it a real project management tool, not a bolt-on task list.
カプセルCRM: Tasks attach to a contact or an opportunity, which keeps context tight. Project boards handle post-sale delivery work linked to a won deal. There are no task dependencies, so complex managing projects work belongs elsewhere.
⚠️ 警告： If your team runs software development sprints or event planning timelines inside the CRM, Capsule CRM will feel thin. Monday CRM handles that load better.
4. ワークフロー自動化
月曜日のCRM: The automation builder uses plain-English recipes. Pick a trigger, pick an action, and the rule is live. Most teams build their first rule in just a few clicks.
カプセルCRM: Workflow automations cover task creation and stage changes, with multi-step rules reserved for higher tiers. Tracks give you templated checklists for onboarding and renewals. It reduces manual entry, though the rule library is smaller.
5. Dashboards and Advanced Reporting
月曜日のCRM: Custom dashboards pull widgets from several boards at once. Managers see forecast, workload, and project progress side by side. Advanced reporting widgets sit on the higher paid plans.
カプセルCRM: The sales dashboard reports conversion rates, pipeline health, and revenue forecasting. You can generate reports on activity and win rates from the Starter tier upward. Reporting tools are absent on the free version.
6. Kanban Board and Gantt Charts
月曜日のCRM: One board renders as a Kanban board, a table, a calendar, or a Gantt chart. Gantt charts show project timelines and dependencies without a second app. This is one of the standout features against smaller CRM tools.
カプセルCRM: Pipelines and project boards use a card layout that works like a Kanban board. There is no Gantt chart view and no timeline planner. For teams comparing project management platforms, that gap matters.
7. Resource Management and AI Tools
月曜日のCRM: Workload views show which team member is over capacity this week. Built-in time tracking on the Pro plan feeds those numbers. An MCP connector also lets AIアシスタント read and update boards.
カプセルCRM: There is no workload planner and no native time tracking. Capacity planning for a research team or a marketing pod has to happen elsewhere. AI help is limited to writing assistance inside emails.
💡 プロのヒント: If you only need deal tracking, resource planning is a feature you will never open. Do not pay for it.
8. Integrations and Email Marketing
月曜日のCRM: The integrations centre connects over 50 apps, including Slack, Google Calendar, Microsoft Teams, and Google Sheets. Email marketing runs through third party integrations rather than a native sender. Full integration with Gmail and Outlook covers day-to-day mail.
カプセルCRM: Over 60 native links cover Xero, クイックブックス, Mailchimp, and Zapier’s 1,000-plus apps. The トランスポンド integration adds marketing automation and marketing campaigns to the same account. Google Workspace and Microsoft 365 sync one way only, so edits in Capsule do not push back.
Built-in sending matters if lead generation and nurture live in the same tool.
9. Ease of Use, Collaboration and Support
月曜日のCRM: Collaboration features include a conversation panel on every item, file sharing, mentions, and an activity log. Guest access lets clients discuss work without a paid seat. Support runs 24/7 by live chat, backed by a knowledge base and a community forum.
カプセルCRM: G2 reviews describe the layout as incredibly intuitive, and new users rarely need training. Collaboration tools are lighter: notes and tasks keep other team members on the same page, but there is no chat panel. Support is email-only, with premium support reserved for the top tiers.
10. 価格設定とコスト
Here is the pricing structure side by side. All figures are per user, per month.
| ティア | 月曜日のCRM | カプセルCRM |
|---|---|---|
| 無料 | 限定無料プラン | 0ドル（連絡先250件） |
| エントリー料金プラン | ベーシックプラン — 月額9ドル/ユーザー | スタータープラン — 月額18ドル/ユーザー |
| 中級クラス | スタンダード — 12ドル/ユーザー/月 | 成長 — ユーザー1人あたり月額36ドル |
| Upper tier | プロ版 — 月額19ドル/ユーザー | ❌ (not in our data) |
| 企業計画 | カスタム価格設定 | ❌ |
月曜日のCRM: The Basic plan undercuts Capsule’s entry tier by half. Monday’s Pro plan at $19 per user per month still costs less than Capsule’s Growth tier. Seats are sold in blocks, so a small business with four people pays for five.
カプセルCRM: The free version is the real draw for solo founders and non-profits. Paid plans cost more per seat, but you buy exactly the seats you need. An account manager on a two-person team may never outgrow the free tier.
💡 Cost note: Monday CRM is cheaper on the entry plan. Capsule CRM is cheaper at zero users paid, because the free plan never expires.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| A permanent free tier | カプセルCRM | 250 contacts at no cost |
| Cheapest paid seat | 月曜日のCRM | 入場料の半額 |
| Gantt charts and timelines | 月曜日のCRM | Capsule has no Gantt view |
| Native email marketing | カプセルCRM | Transpond ships inside the account |
| Managing tasks and deals together | 月曜日のCRM | Full work management engine |
| 1時間以内にセットアップ完了 | カプセルCRM | No board building required |
💰 あなたの予算
Monday CRM wins on sticker price at $9 per seat. Capsule CRM wins if you can live inside a free plan.
🔌 あなたの技術スタック
Accounting-heavy shops lean Capsule for Xero and QuickBooks. Teams already living in Slack and Google Calendar lean Monday CRM. Check the other integrations you rely on before you commit.
📝 販売プロセス
A linear pipeline with clean stages fits Capsule CRM. A messy process with handoffs to delivery fits Monday CRM better.
🎓 あなたの経験レベル
Creating boards from scratch takes patience, though customizable templates shorten the job. If nobody owns admin work, Capsule CRM is the safer pick.
🆓 無料トライアルとデモ
Both give you 14 days on paid tiers. Import a real contact list, not sample data, or the trial proves nothing.
🛟 サポートオプション
Monday CRM answers by live chat around the clock. Capsule CRM answers by email, which is slower when a sync breaks mid-quarter.
切り替えガイド
Already running one of these? Here is what changes when you move.
🔄 Switching from Monday CRM to Capsule CRM?
✅ 得られるもの：
- A free tier that holds 250 contact records forever
- Native email marketing through Transpond
- A simpler screen that new hires learn in a morning
❌ 失うもの：
- Gantt charts, timelines, and task dependencies
- 組み込みのタイムトラッキング機能とワークロードビュー
- 24/7 live chat and the conversation panel
📋切り替え方法：
- Export each board to CSV, including all the data in custom columns
- Open a Capsule account and map columns to fields
- Import contacts first, then opportunities, then reconnect apps
🔄 Switching from Capsule CRM to Monday CRM?
✅ 得られるもの：
- Project management tools sitting beside the pipeline
- Dashboards that combine sales and delivery data
- A cheaper entry seat and 24/7 chat support
❌ 失うもの：
- The permanent free tier for two seats
- Native email sending inside the CRM
- A setup that needs no admin owner
📋切り替え方法：
- Export contacts, opportunities, and tasks from Capsule
- Start from a Monday CRM template instead of a blank board
- Rebuild your automations, then invite other team members
私たちのレビューで取り上げられなかったこと
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise SSO, data residency options, or bulk licensing. Software teams running heavy API work will need to check developer docs directly. Pricing and features were checked in August 2026 and change often.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | 月曜日のCRM |
| 🚀 主な機能 | 月曜日のCRM |
| 📇連絡先管理 | カプセルCRM |
| 📊 報道 | 月曜日のCRM |
| 👶 使いやすさ | カプセルCRM |
| 🔌 連携機能 | ネクタイ |
| 🛟 カスタマーサポート | 月曜日のCRM |
| 🏆総合優勝 | 月曜日のCRM |
🏆 受賞者：MONDAY CRM
Monday CRM wins 4 of 7 categories.
最適な用途: managing projects and deals together, cross-team work, cheap seats at scale
These are two different products wearing the same label. Monday CRM is a work management engine with sales screens on top. Capsule CRM is a focused CRM system for customer interactions and deals.
Capsule CRM is a great tool if your only job is keeping the pipeline tidy. Its free version beats what most other CRMs give away. Small businesses with two seats may never need to pay.
But Monday CRM covers more ground for less money per seat. You get all the features of a project management platform plus a working pipeline. That is why it takes the top spot here.
月曜日のCRMの比較
Here is how Monday CRM lands against other tools people shortlist:
月曜日のCRMの勝利点： cheaper seats, board views that double as project management, workload planning for delivery teams
HubSpotが優れている点： a genuinely free CRM tier, native marketing automation, deeper sales sequencing
月曜日のCRM対 パイプドライブ
月曜日のCRMの勝利点： multi-team use beyond sales, Gantt and calendar views, dashboards that mix project and deal data
Pipedriveが勝利した点： a faster sales-only setup, sharper activity reminders, less board configuration up front
月曜日のCRM対 クリックアップ
月曜日のCRMの勝利点： a tidier interface, 24/7 chat support, a purpose-built CRM product rather than a template
ClickUpが優れている点： a cheaper first paid tier, more granular task settings, docs and whiteboards included
月曜日のCRM対 セールスフォース
月曜日のCRMの勝利点： setup speed without a consultant, lower cost per user, an interface non-sales staff will actually open
Salesforceが優れている点： depth of configuration, a far larger app marketplace, reporting built for large sales organisations
Capsule CRMの比較
Shortlisting Capsule CRM? These are the rivals worth a second look:
Capsule CRMが優れている点： flat predictable pricing, a much shorter setup, no upsell pressure at every screen
HubSpotが優れている点： unlimited free contacts, landing pages and forms, a bigger partner network
Capsule CRMが優れている点： a free tier Pipedrive does not offer, project boards after the deal closes, simpler contact records
Pipedriveが勝利した点： stronger sales forecasting, built-in call tracking, more automation rules per plan
Capsule CRMが優れている点： a cleaner interface, faster onboarding, fewer settings to misconfigure
Zoho CRMが優れている点： lower per-seat cost at scale, a wide suite of connected business apps, deeper customisation
Capsule CRMとFreshsalesの比較
Capsule CRMが優れている点： 会計 integrations like Xero, a lighter learning curve, post-sale delivery boards
Freshsalesが勝利した点： built-in phone and chat channels, AI lead scoring, a more generous entry plan
よくある質問
月曜日はCRMツールですか？
Yes. Monday CRM is a dedicated sales product built on the same platform as monday.com work management. It handles contacts, pipelines, and deal automation.
Monday.comは無料で利用できますか？
There is a free plan, but it caps you at two seats and three boards. Paid plans start at $9 per seat each month.
Capsule CRMは何のために使用されるのですか？
Small teams use Capsule to store contacts, track deals through a pipeline, and log every conversation. Project boards then handle delivery once a deal closes.
Capsule CRMの価格はいくらですか？
The free tier costs nothing for 250 contacts. Starter runs $18 per user each month and Growth runs $36, with discounts for annual billing.
それは 最高のCRM software for a small team?
Pick Monday CRM if projects and deals share a workspace. Pick Capsule CRM if you want a simple pipeline and a free tier that never expires.
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