⚡ Quick Verdict:
- 価格: クリエイティオ CRM starts at $25/user/month vs Thryv at $244/month for the Marketing Center plan.
- 最適な用途: Creatio CRM is built for mid-market and enterprise teams that need workflow オートメーション, while Thryv targets small businesses that want an all in one client management tool.
- 主な違い： Creatio uses a no code platform with a built-in BPM engine to automate workflows across sales, marketing, and service. Thryv focuses on local marketing, listings, and 中小企業 業務。
- Our pick: Creatio CRM for most growing businesses — it offers more flexibility, deeper customization, and broader CRM applications.
Choosing between Creatio CRM and Thryv comes down to one 質問.
Do you need a flexible no code platform or a small business toolkit?
Both tools promise to simplify customer relationship management.
But they serve very different types of users with different goals.
This guide breaks down both tools so you can pick the right one.
概要
This comparison covers pricing, core features, and ease of use.
We also break down who each tool fits best.
私たちの 作家 signed up for both to explore the platforms first hand.
Other input came from official documentation and verified user reviews.
By the end, you will know which CRM fits your business needs.
Creatio CRMとは何ですか？
Creatio CRM is a unified no code platform for sales, marketing, and service.
It helps teams automate workflows and manage customer journeys.
The platform combines CRM applications with business process management tools.
Companies use it to build applications without writing code.
It is a defining part of how teams enhance customer and employee experiences across daily operations.
Creatio products include sales creatio, marketing creatio, and studio creatio.
It is recognized as a Strong Performer in Forrester reports.
クリエイティオCRM
Creatio is a no code platform to automate workflows and CRM. The creatio team supports thousands of customers in 100 countries.
Creatio CRMの価格
Here is what Creatio CRM costs in 2026. Each plan is priced per user per month.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 成長 | 1ユーザーあたり月額25ドル | CRM から始める小規模チーム |
| 企業 | 1ユーザーあたり月額55ドル | Mid-sized companies needing more depth |
| 無制限 | 1ユーザーあたり月額85ドル | 複雑なワークフローを持つ大規模チーム |
Pricing verified April 2026.
無料トライアル: Yes. Creatio offers a free trial so you can test the platform before buying.
返金保証: Refund terms depend on contract. Contact sales for full details.
📌 注記： Creatio claims a 37% lower total cost of ownership compared to legacy CRM tools. Pricing scales by user, so adding seats raises the monthly cost. Many features are included even on the Growth plan.
⚠️ 警告： Some marketplace add ons and industry workflows may carry separate fees. Confirm what is included in your plan before buying.
Creatio CRMの主なメリット
Here is what makes Creatio worth a serious look.
- No Code Platform: Build CRM applications and forms without writing code. Citizen developers can ship apps in days, not months.
- BPM Engine Inside: A native business process management tool runs inside the platform. Use it to orchestrate customer journey steps and account management tasks.
- 業界のワークフロー： Creatio offers prebuilt industry workflows for 20 verticals. Banking, healthcare, retail, and more get tailored templates.
- Sales, Marketing, Service: Sales creatio, marketing creatio, and service creatio share one data layer. You get a single view of every customer.
- マーケットプレイスの追加機能： Over 700 connectors and ready-made apps live in the marketplace add ons store. Plug them into your code platform without custom dev work.
- 最大自由度： Creatio gives you a maximum degree of freedom to integrate with any system. The platform fits any business environment without lock in.
- AI内蔵： Creatio AI agents handle account research, lead conversion, and ticket triage. They run in the background while your team focuses on customers.
- Efficiency and Productivity: Creatio drives efficiency across all business units. Teams report higher productivity when managing pipelines and revenue forecasts in one place.
- Technology Stack Freedom: The platform gives you access to a flexible technology stack with genuine care for long term fit. You can integrate it with any system you already run.
What Our Team Noticed
Our writer signed up for Creatio CRM and spent several days exploring the platform. Here is what stood out from that hands on time:
Creatio CRMのメリットとデメリット
✅ メリット
- No code tools let non technical staff build apps fast
- Built in BPM engine handles complex workflow オートメーション
- Strong sales, marketing, and service modules in one suite
- 700種類以上のマーケットプレイスコネクタで迅速な統合を実現
- 20の業種に対応した業界ワークフローにより、セットアップ時間を短縮
❌ デメリット
- The depth and complexity can overwhelm new users
- Per user pricing scales fast for big teams
- Initial setup may need a partner or consultant
Thryvとは何ですか?
Thryv is a customer relationship management tool for small businesses.
It helps small business owners manage clients, payments, and marketing.
The platform combines scheduling, invoices, and online presence tools.
Thryv software supports more than 50,000 local businesses across the U.S., Canada, and オーストラリア.
The Thryv Business Center includes a CRM, scheduling, and a client portal.
The Thryv Command Center pulls messages from email, SMS, and social into one 受信トレイ.
スリヴ
Thryv is an all in one CRM for small businesses. It helps owners reach more customers, stay organized, and get paid faster.
Thryvの価格
Thryv prices its main centers as monthly bundles. Pricing details vary based on the package.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| マーケティングセンター | 月額244ドル | Local businesses growing online presence |
| キープ バンドル | 月額299ドル | Small teams with sales and marketing needs |
Pricing verified April 2026.
無料トライアル: Yes. Thryv offers a free demo and a free plan with limited features so you can test it.
返金保証: Refund and cancellation terms depend on your contract. Contact Thryv support for written confirmation.
📌 注記： Thryv requires a one time onboarding fee of $250 for its packages. The fee covers training and account setup. Most users see this as a one time investment to learn the system.
⚠️ 警告： Some users report that Thryv has a contract term and that cancellation is not always quick. Read the terms before you sign and ask about month to month options.
Thryvの主な利点
Here is what makes Thryv work for many small business owners.
- All In One CRM: The Thryv Business Center bundles CRM, invoicing, and scheduling. You manage customer interactions from one screen.
- 強化されたローカルリスティング： Thryv automatically syncs business information across 50+ listing sites. This keeps your hours, phone, and address current.
- Client Portal Estimates: Customers can schedule appointments, make payments, and view documents. The client portal estimates and approval flow gets you paid faster.
- SMS Marketing Messages: Trigger based email and sms marketing messages send personalized content. Most small businesses use this to fill slow days.
- Local Presence: Thryv helps you build local presence with reviews, listings, and a website builder. The intuitive builder works without coding.
- 整理整頓: The platform helps owners stay organized across calls, deals, and team chats. ThryvPay handles payments inside the same dashboard.
- Mobile and Web Access: Thryv works on mobile and any modern browser with a stable connection. Owners can respond to messages and manage appointments on the go.
- Professional Tools to Measure Growth: Built in dashboards measure leads, calls, and revenue with a professional layout. The data feels human and easy to act on.
What Our Team Noticed
Our writer also signed up for Thryv to see how the dashboard handles daily small business tasks. Here is what came out of that hands on time:
Thryvの長所と短所
✅ メリット
- All in one toolkit for small business owners
- Auto syncs to 50+ local listing sites
- 24/7 online booking helps fill more appointments
- Client portal handles payments and documents
- AI tool drafts review responses quickly
❌ デメリット
- One time onboarding fee of $250 adds upfront cost
- Reviews mention contracts and cancellation friction
- Limited fit for mid market or enterprise teams
機能比較
Ready for a deeper look at Creatio CRM vs Thryv? We break down 8 features below to help you decide which platform fits your needs.
| 特徴 | クリエイティオCRM | スリヴ |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額25ドル | 月額244ドル |
| 無料プラン | ❌ | ✅ 限定 |
| ノーコードプラットフォーム | ✅ | ❌ |
| ワークフロー自動化 | ✅ Deep BPM | ✅ 基本 |
| Sales Processes | ✅ フルスイート | ✅ Light |
| Local Listings & SEO | ❌ | ✅ |
| Client Portal & Payments | ✅ Custom build | ✅ Out of box |
| 業界のワークフロー | ✅ 20の垂直分野 | ❌ |
| 最適な用途 | Mid market & enterprise | 中小企業 |
1. No Code Platform and Studio
クリエイティオCRM: Studio creatio is the no code design tool at the heart of the platform. Citizen developers drag and drop fields, forms, and process steps to build applications. The same code platform to automate workflows powers sales creatio, marketing creatio, and service apps. You get a maximum degree of freedom to shape every screen.
スリーヴ： Thryv does not offer a no code platform builder. You configure fields and templates through a settings menu instead. This keeps the tool simple for small business owners. But you cannot build new CRM applications from scratch the way you can with Creatio.
2. Workflow Automation and BPM
クリエイティオCRM: Workflow automation is where Creatio shines. The native business process management engine lets you map every step from lead to close. You can accelerate sales processes of any complexity with branching logic, approvals, and SLA tracking. The platform to automate workflows works across departments, not just sales.
スリーヴ： Thryv handles basic workflows like appointment reminders, follow up emails, and review requests. The triggers cover the most common small business scenarios. But you do not get a full BPM engine or the ability to model complex multi step processes. For most small teams, the built in flows are enough.
⚠️ 警告： If your team needs complex sales processes with conditional logic, Thryv may feel limiting. Creatio is the better fit for that scenario.
3. Sales and Account Management
クリエイティオCRM: Sales creatio offers deep account management, opportunity tracking, and order management. The tool surfaces deal stages, forecasts, and AI guided next steps. Reps can track quotes, contracts, and renewals in one place. Companies use it to build long lasting relationships with key accounts.
スリーヴ： Thryv tracks leads and deals through a pipeline view. The CRM is more transactional and built around customer interactions like jobs, quotes, and invoices. Owners can pull up a customer record and see calls, payments, and notes in seconds. It works well for service businesses but lacks deep account management for complex B2B sales.
4. マーケティングとカスタマージャーニー
クリエイティオCRM: Marketing creatio is an omnichannel marketing platform. It lets you orchestrate customer journey across email, SMS, and web. You can build segments, score leads, and run marketing campaigns from one console. The tool integrates with sales creatio so handoffs feel smooth.
スリーヴ： Thryv runs trigger based email and sms marketing messages aimed at small business audiences. Campaigns are simple to set up — pick a template, add a list, hit send. The tool also helps with online reviews and reputation. It is not built for enterprise marketing creatio style journeys, but it covers the basics well.
5. Local Listings and Online Presence
クリエイティオCRM: Creatio does not focus on local listings or SEO services. The platform is built for businesses with their own marketing teams or agencies. If you need that capability, you would add a third party tool from the marketplace add ons store.
スリーヴ： Thryv is built for local presence. Enhanced local listings sync your business information across 50+ directories like Yahoo, Bing, and map services. The platform also handles review collection, response, and SEO basics. This is one area where Thryv clearly beats Creatio.
6. 統合とマーケットプレイス
クリエイティオCRM: Creatio’s marketplace add ons library has 700+ connectors and templates. You can plug in 会計 tools, telephony, identity providers, and industry add ons. The low code platform makes it easy to build custom integrations too. This gives the creatio team flexibility most small business CRMs cannot match.
スリーヴ： Thryv connects with common tools like クイックブックス, Stripe, and Google Calendar. The integration list is shorter than Creatio’s marketplace. Most small businesses will find the basics covered. If you need a niche connector, you may need to use ザピエール as a bridge.
7. Customer Service and Support
クリエイティオCRM: Service creatio is a full ticketing and case management system. It supports omnichannel intake, SLAs, and a knowledge base. Support is offered through partners and direct channels. Creatio runs six offices globally and the support hours align with major regions.
スリーヴ： Thryv offers 24/7 support to help small business users. The team handles questions about setup, billing, and feature use. Communicating transparently with the support staff is generally easy through phone, chat, or email. The Thryv Command Center pulls support messages into one inbox for the customer side.
価格とコスト
Let’s look at how Creatio CRM and Thryv compare on price.
| プランレベル | クリエイティオCRM | スリヴ |
|---|---|---|
| エントリ | 成長：ユーザー1人あたり月額25ドル | マーケティングセンター：月額244ドル |
| 中級クラス | エンタープライズ版：ユーザー1人あたり月額55ドル | Keap Bundle: $299/month |
| トップティア | 無制限プラン：月額85ドル/ユーザー | Custom packages |
| 無料トライアル | はい | Yes (Free plan) |
| オンボーディング料金 | None listed | $250 one time |
クリエイティオCRM: Pricing is per user per month. A small team of 5 users on the Growth plan costs $125 per month. The pricing model rewards small focused teams and scales linearly with headcount. Customers get a 37% lower total cost of ownership claim from Creatio based on flexible no code architecture.
スリーヴ： Thryv prices its centers as flat monthly bundles. The Marketing Center is $244/month and the Keap bundle is $299/month. There is also a one time onboarding fee of $250 to consider. For a single location small business, the flat rate is predictable and easy to budget.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| Tight small business budget | スリヴ | Predictable flat rate, free plan |
| Mid market workflow automation | クリエイティオCRM | Built in BPM engine |
| Local listings & SEO | スリヴ | Auto sync to 50+ directories |
| Custom CRM apps | クリエイティオCRM | No code platform builder |
| Industry workflows | クリエイティオCRM | 20 vertical templates ready |
| All in one for service businesses | スリヴ | CRM, scheduling, payments combined |
💰 あなたの予算
Thryv has a free plan and predictable monthly bundles. Creatio scales by user, which can help small focused teams keep costs down.
🔌 あなたの技術スタック
Creatio’s marketplace add ons cover deep integrations with ERP and finance systems. Thryv connects to common small business tools like QuickBooks and Stripe.
📝 販売プロセス
Long B2B cycles and complex sales processes fit Creatio better. Quick service jobs, appointments, and invoicing fit Thryv’s daily flow.
🎓 あなたの経験レベル
Thryv is friendlier for owners with no CRM background. Creatio rewards teams willing to invest time in learning the platform and its no code tools.
🆓 無料トライアルとデモ
Both tools offer a free trial or demo. Take advantage of a few seconds of signup time and run real tasks to compare them side by side.
🛟 サポートオプション
Thryv provides 24/7 support and a strong network for small business owners. Creatio offers regional support across six offices and a deep partner network for setup help.
切り替えガイド
Already on one tool? Here is what to expect if you make the move.
🔄 Switching from Creatio CRM to Thryv?
✅ 得られるもの：
- Enhanced local listings synced to 50+ directories
- Built in client portal estimates and online booking
- Lower learning curve for small business owners
❌ 失うもの：
- The no code platform and studio creatio builder
- Deep workflow automation and the BPM engine
- Industry workflows and 700+ marketplace add ons
📋切り替え方法：
- Export contacts, deals, and notes from Creatio as CSV files
- Sign up for Thryv and complete the one time onboarding
- Import data and rebuild key automations using Thryv triggers
🔄 Switching from Thryv to Creatio CRM?
✅ 得られるもの：
- A no code platform to automate workflows across teams
- Deep account management and order management features
- Industry workflows tailored to your vertical
❌ 失うもの：
- The Thryv Command Center unified inbox
- Auto sync to 50+ local listing sites
- Built in 24/7 booking, ThryvPay, and review tools
📋切り替え方法：
- Export your Thryv contacts, deals, and invoices to CSV
- Start a Creatio trial and configure your industry workflow template
- Import data and rebuild approvals with the BPM tool
What Our Review Didn’t Cover
This comparison focused on core CRM features for sales, marketing, and small business operations. We did not test enterprise-only deployments, custom on-premise installs, or large multi-region rollouts. We also did not benchmark API rate limits or stress test the cloud infrastructure on either platform. If you are a 500-seat company evaluating Creatio for a global rollout, your needs go beyond what we covered. The same applies if you are a multi-location franchise with 50+ Thryv accounts to coordinate.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | クリエイティオCRM |
| 🚀 コアCRM機能 | クリエイティオCRM |
| ⚡ワークフロー自動化 | クリエイティオCRM |
| 🎯 No Code Platform | クリエイティオCRM |
| 👶 Ease of Use for Small Business | スリヴ |
| 🔌 Local Listings & SEO | スリヴ |
| 🛟 24/7 Support | スリヴ |
| 🏆総合優勝 | クリエイティオCRM |
🏆 受賞：CREATIO CRM
Creatio CRMは7部門中4部門で受賞しました。
最適な用途: Mid market sales teams, marketing creatio users, and companies that want a no code platform with deep customization.
Creatio CRM and Thryv solve very different problems for different users.
Creatio is built for teams that want flexibility and depth in workflow automation.
Thryv is built for small business owners who want one tool for daily operations.
Thryv is excellent for service businesses that rely on local presence and reviews.
If you need a broader CRM with strong sales creatio, marketing creatio, and service tools, Creatio is the better choice.
Creatio CRMの比較
Here is how Creatio CRM stacks up against other competitors:
Creatio CRMが優れている点： No code platform depth, BPM engine, industry workflows for 20 verticals.
HubSpotが優れている点： Free tier breadth, marketing hub maturity, and easier ramp for 中小企業 チーム。
Creatio CRM vs セールスフォース
Creatio CRMが優れている点： Lower starting price, no code tools without expensive admin certification, faster initial setup.
Salesforceが優れている点： AppExchange marketplace size, enterprise brand acceptance, and global partner network.
Creatio CRM vs パイプドライブ
Creatio CRMが優れている点： Workflow automation depth, marketing creatio module, and full service management.
Pipedriveが勝利した点： Visual sales pipeline simplicity, lower learning curve, faster onboarding for small sales teams.
Creatio CRMが優れている点： Full BPM engine, sales creatio depth, and industry specific templates.
月曜日のCRMの勝利点： Visual board UX, project management crossover, and team collaboration features.
Thryvの比較をもっと見る
Here is how Thryv stacks up against other competitors:
Thryvの勝利条件： Local listings sync, all in one client portal, 24/7 phone support for small businesses.
キープの勝利条件： Sales pipeline automation depth, marketing automation features, and email campaign builder.
Thryvの勝利条件： ローカルSEO sync, ThryvPay payments, and bundled scheduling tools for service businesses.
HubSpotが優れている点： Free tier scope, content management, and 報告 dashboards across marketing and sales.
スリヴ対 アクティブキャンペーン
Thryvの勝利条件： Built in CRM with payments, scheduling, and document management for daily small business work.
ActiveCampaignが優れている点： Email automation depth, segmentation logic, and lead scoring for sales teams.
スリヴ対 ゴーハイレベル
Thryvの勝利条件： Direct support for end small business owners, listing sync, and a tested 24/7 customer team.
GoHighLevelが優れている点： Agency multi tenant features, white label resale, and broader sales funnel building tools.
よくある質問
Creatioは何に使われるのですか？
Creatio is used for workflow automation, sales, marketing, and service management. Companies use it to digitize processes and build CRM apps without coding.
Thryvは何に使われるのですか？
Thryv is used by small businesses to manage clients, scheduling, payments, and online presence. It bundles CRM, marketing, and reputation tools in one platform.
How do Creatio CRM and Thryv compare for small business owners?
Thryv is friendlier for non technical small business owners who need a turnkey toolkit. Creatio fits owners who want deeper customization and plan to grow into mid market.
Creatioは信頼できるサイトですか？
Yes. Creatio is a global vendor headquartered in Boston with thousands of customers across 100 countries. It is recognized in Gartner and Forrester reports as a Strong Performer.
Which is the best customer relationship management software for growing teams?
For growing teams that need flexibility, Creatio CRM is the better pick due to its no code platform and BPM engine. Thryv stays the better choice when your business is hyper local and service based.
Why does Thryv sometimes show a Cloudflare verification page?
Some users see a “verification successful waiting” or “verifying you are human” screen when first loading Thryv. This is a standard Cloudflare check that confirms your browser connection before proceeding to the dashboard. If the screen says “view this site properly” or shows a Ray ID, just wait a few seconds and the site will load. To view this site properly on mobile, make sure your browser is up to date.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 