Trying to manage IT for your 仕事 1. Понятие
You’ve so many デバイス and tasks.
It’s hard to keep everything running smoothly.
This is a common problem for many IT teams and managed service providers (MSPs).
You need good tools to handle all of this.
We know you want to find the best IT管理 ソフトウェア。
We’ll compare Atera vs SuperOps and see which one truly stands out and is the right fit for your IT needs in 2025.
Keep reading to learn more!
概要
We didn’t just look at websites. We tested both Atera and SuperOps.
We tried out their features.
This helped us see how they really work.
Now, we can give you a true comparison.
Ready to see how Atera’s cutting-edge AI can transform your IT operations and save you money? Join the 1000s of businesses already benefiting.
価格: It has a free plan. Paid plan starts at $129/month
主な特徴:
- Autonomous IT
- AI Agents & Remote Monitoring
- Seamless Patch Management
- Smart Ticketing & Helpdesk
See how SuperOps can simplify your IT operations. Learn more about SuperOps today!
価格: It has a free plan. Paid plan starts at $79/month
主な特徴:
- Unified PSA-RMM
- AI-Powered Automation
- Flexible Pricing Tiers
What is Atera?
Atera is a complete IT management platform.
It combines all the necessary tools into one convenient location.
Think of it as your AI-powered all-in-one hub for IT Management, RMM, PSA, and more!
It helps IT teams and MSPs work smarter.
私たちの見解
Ateraをぜひご体験ください！120か国以上、13,000社以上のお客様にご利用いただいています。AI Copilotでチケット数を35%削減しましょう。
主なメリット
- チームの生産性を毎週平均 11 ～ 13 時間向上します。
- 安全なシステムで 97% のパッチ成功率を達成します。
- 600 万台のデバイスを簡単に処理できます。
- AI Copilot を使用して 90% の精度のスクリプトを生成します。
- チケットの 50% を自動的に解決します。
価格
テイクアウト 無料トライアルとさまざまな価格オプションを提供しています内訳は次のとおりです。
- MSPプロプラン: 月額129ドルから
- MSP 成長計画: 月額179ドル
- MSP パワープラン: 月額209ドル
- MSPスーパーパワープラン: 価格についてはお問い合わせください。
- IT部門プロフェッショナルプラン: 月額149ドルから
- IT部門エキスパートプラン: 月額189ドル
- IT部門マスタープラン: 月額219ドル
- IT部門エンタープライズプラン: 価格についてはお問い合わせください。
長所
短所
What is SuperOps?
SuperOps is another unified platform for IT.
It brings together your RMM and PSA needs.
It wants to help MSPs grow and be more efficient.
They focus on automation to make your work easier.
主なメリット
- 統合PSA/RMM: オールインワンの IT 管理。
- モダンなインターフェース: 使いやすく、操作も簡単です。
- スマートオートメーション: 多くの日常的なタスクを自動化します。
- AIを活用した洞察: スマートな提案を入手しましょう。
- プロアクティブ監視: 問題を早期に発見します。
- エンドポイントセキュリティ: デバイスを安全に保ちます。
価格
- PSA のみ: ユーザーあたり月額 79 ドルから。
- RMM のみ: ユーザーあたり月額 99 ドルから。
- Unified Basic: ユーザーあたり月額 129 ドル。
- Unified Advance: ユーザーあたり月額 159 ドル。
長所
短所
機能比較
You’ve seen what each product has to offer.
Now, let’s put them side by side. This comparison will help you see the key differences.
We will examine closely what Atera and SuperOps bring to the table.
1. Remote Monitoring & Management (RMM)
- Atera: Offers robust real-time monitoring of servers and endpoints. It gives instant alerts and detailed system health data. This helps IT teams act fast.
- スーパーオプス: Provides real-time monitoring, too. It focuses on intelligent alerting to reduce noise. This helps SuperOps users concentrate on critical issues.
4. Ремесло
- テイクアウト: Integrates PSA features like ticketing, helpdesk, and billing directly. This creates seamless workflows for MSPs. It’s truly an all-in-one platform.
- スーパーオプス: Also offers strong PSA tools. These include project management, 時間追跡, and invoicing. It aims to boost efficiency for service-based businesses.
3. AI Capabilities
- テイクアウト: Stands out with its AI-powered Copilot and IT Autopilot. These features can automate tasks, generate scripts, and even resolve Tier-1 issues on their own. This significantly reduces manual work and improves reliability.
- スーパーオプス: Uses AI for features like intelligent alerting and ticket deflection. While helpful, its AI is generally less extensive compared to Atera, often more focused on ticket management.
4. Patch Management
- テイクアウト: Provides comprehensive automated patching for Windows, マック, and Linux. You can easily manage patches for all your devices. This helps maintain 安全 and compliance.
- スーパーオプス: Also offers パッチ管理 for operating systems and some third-party apps. It helps keep systems updated.
5. Pricing Model
- テイクアウト: Utilizes a simple, cost-effective per-technician pricing model. You get unlimited devices for a fixed monthly fee per user. This makes budgeting predictable.
- スーパーオプス: Has various plans. Some are per-user, others are per-endpoint. This can result in additional costs if you exceed endpoint limits.
6. Integrations
- テイクアウト: Offers a wide range of native integrations and extends further with ザピエール. This provides flexibility, though some users find it has slightly limited integrations compared to older, more established platforms.
- スーパーオプス: Has a growing list of integrations. It covers essential areas like cybersecurity and リモートアクセス.
7. User Interface & Ease of Use
- テイクアウト: Is known for its intuitive and clean interface. It’s easy to navigate and learn, which helps teams get up to speed quickly.
- スーパーオプス: Also features a modern and user-friendly design. However, some SuperOps users have reported occasional issues with bugs during daily use.
8. Security and Support
- テイクアウト: Prioritizes security with strong protocols. Their customer support is highly praised for being responsive via chat and phone. Issues are addressed promptly, with positive feedback on successful verification, and responses are awaited.
- スーパーオプス: Also focuses on security. Their support team is generally accessible, though some older reviews mention slower respond times. Both platforms offer robust online resources.
9. Overall Value Proposition
- テイクアウト: Is a solid choice for MSPs and IT teams looking for a truly all-in-one, cost-effective solution with advanced AI capabilities and predictable pricing. It offers a strong connection and control over your infrastructure. The quick verification processes also help to proceed with tasks efficiently.
- スーパーオプス: Is a good option for those seeking a modern unified RMM/PSA. It’s positioned as a growing player in the market. However, for comprehensive features and AI innovation, Atera often has stronger answers. Every ray ID helps track support requests, ensuring a transparent process. Both platforms are always evolving, but Atera is consistently created to deliver high efficiency. You still need a human to verify complex issues, and both provide the necessary log data.
What to Look for When Choosing an RMM Software?
Choosing the right RMM tool is a big decision. You want something that works. Here’s what you should think about to pick the best one for you.
- Does it do everything you need? Look for features like monitoring, remote control, and patch management.
- Is it easy to use? The software should be easy to learn and navigate on a daily basis.
- How does pricing work? Understand if you pay per technician, per device, or both. Look for a cost-effective plan.
- Can it grow with you? Ensure the RMM can support an increasing number of devices and users as your business expands.
- Does it have good security? Look for strong features to protect your data. This includes how it handles verification successful, waiting for access.
- How good is their support? You need help when things go wrong. Check reviews to see how quickly they respond to phone or chat issues.
- Can it automate tasks? The best RMMs will help you automate tasks, such as automated patching.
最終評決
After closely examining both Atera SuperOps, we selected Atera as the better choice.
It offers more for your money, especially with its pricing model.
You get unlimited devices per technician. This means your costs stay clear, no surprises.
Atera’s AIツール are also a big win. They help you automate tasks and save a lot of time.
This management software gives you the best tools to serve your clients.
Its reliable remote access ensures you can work from anywhere and keep your documentation secure, and its detailed reporting gives you the insights you need.
SuperOps is a good alternative solutions for some.
But Atera’s features and predictable costs make it a stronger, more complete package for most.
We’ve done the work so that you can trust our advice!
よくある質問
Which RMM/PSA tool has better pricing?
Atera generally has more predictable pricing. It utilizes a per-technician model with unlimited device access. SuperOps often has endpoint limits, which can result in higher costs as your organization grows. Atera is usually more cost-effective overall.
Does either tool offer strong AI features?
Atera excels in AI, with its AI Copilot and IT Autopilot. These features automate many tasks, from scripting to troubleshooting. SuperOps also utilizes AI, but it’s typically more focused on specific areas, such as ticketing.
Is Atera or SuperOps easier to use?
Both Atera and SuperOps aim for user-friendly interfaces. However, many users find Atera’s layout and setup slightly more intuitive. It helps new users get started faster and navigate daily workflows smoothly.
How do their integrations compare?
Atera offers native integrations and can be expanded with Zapier. SuperOps also has a growing list of integrations, especially for key areas. Both provide connections to enhance your existing IT infrastructure.
Which tool is better for small to medium-sized businesses?
Atera is a solid choice for small to medium-sized businesses and MSPs. It’s all-in-one platform and predictable pricing make it highly scalable. SuperOps is also well-suited for growing MSPs, but Atera often provides more comprehensive features.
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