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ActiveCampaign vs Agile CRM — 勝者は意外な人物だった

執筆者 | Last updated May 3, 2026

勝者
ActiveCampaignのロゴ
4.0
  • 900+ オートメーション テンプレート
  • Visual Drag-and-Drop ビルダー
  • Advanced Segmentation & Lead Scoring
  • 950以上の連携機能が利用可能
  • GDPR Compliant
  • AI予測送信
  • 有料プランは月額15ドルから
準優勝
アジャイルCRM
2.8
  • 最大10ユーザーまで無料プラン
  • All-in-One Sales, Marketing & Service
  • スタータープラン:月額8.99ドル/ユーザーから
  • Built-in Telephony Included
  • 販売促進のためのゲーム化とリーダーボード
  • Online Appointment Booking
  • Free plan + paid from $8.99/month

⚡ Quick Verdict:

  • 価格: ActiveCampaign starts at $15/month vs Agile CRM’s free plan (paid from $8.99/user/month)
  • 最適な用途: ActiveCampaign for advanced marketing automation and email campaigns; Agile CRM for all-in-one sales, marketing, and service on a tight budget
  • 主な違い: ActiveCampaign offers 900+ automation templates and AI-powered features; Agile CRM combines sales, marketing, and helpdesk in one platform with a generous free plan
  • Our pick: ActiveCampaign for most businesses that prioritize email marketing automation and deliverability
ActiveCampaignとAgile CRMの比較

ActiveCampaign vs Agile CRM both promise to help you manage contacts and automate アウトリーチ.

But they solve different problems for different teams.

ActiveCampaign focuses on deep marketing automation and email campaigns.

Agile CRM combines sales, marketing, and customer service under one roof at a lower price.

Which one fits your 仕事 depends on what you actually need day to day.

概要

This comparison covers pricing, core features, and ease of use for both platforms.

Our sources include published documentation, pricing pages, and G2 reviews for both tools.

私たちの 作家 also spent hands-on time with ActiveCampaign directly.

Observations on Agile CRM come from its Personal Experience block, documentation, and user reviews.

By the end, you’ll know which platform fits your team’s size, budget, and marketing goals.

ActiveCampaignとは何ですか?

ActiveCampaign is a Customer Experience Automation platform built for small to mid-sized businesses.

これは、メールマーケティング、マーケティングオートメーション、そして組み込みのCRMを1つのプラットフォームに統合したものです。

The platform lets you build multi-step workflows using a visual drag-and-drop builder.

No coding is required to create complex customer journeys with conditional logic.

It also supports omnichannel engagement across email, SMS, and ソーシャルメディア 単一のダッシュボードから。

アクティブキャンペーン

ActiveCampaign gives 中小企業 access to advanced automation tools. It includes 900+ pre-built templates so you can start automating fast. The built-in CRM tracks your sales pipeline alongside your email campaigns.

ActiveCampaignの価格

Here’s what ActiveCampaign costs in 2026. Pricing scales based on contact count and features.

プラン価格最適な用途
スターター月額15ドルSolo marketers and very small lists
プラス月額49ドルCRMと自動化を必要とする成長企業
プロ月額79ドルTeams needing advanced segmentation and AI
企業月額145ドル独自のニーズを持つ大企業

Pricing verified May 2026.

ActiveCampaignの価格

無料トライアル: 14-day free trial available — no credit card required.

返金保証: ActiveCampaign does not publicly advertise a standard money-back guarantee. Check their terms before purchasing.

📌 注記: ActiveCampaign offers a 20% discount on yearly plans. The Starter plan limits automations to 5 actions per workflow. Upgrade to Plus or higher for unlimited automation steps.

⚠️ 警告: Pricing increases as your contact list grows. A plan that works today may cost more next quarter. Check the pricing calculator on their site before committing.

ActiveCampaignの主なメリット

Here’s what makes ActiveCampaign worth considering:

  • 高度な自動化ビルダー: The visual drag-and-drop builder lets you create multi-step workflows with conditional logic. According to ActiveCampaign’s documentation, users can automate virtually any marketing process without writing code.
  • 900種類以上の既製テンプレート: ActiveCampaign includes over 900 automation templates designed for specific outcomes. These help new users launch campaigns faster without building from scratch.
  • 高いメール配信率: ActiveCampaign is recognized for strong deliverability rates, helping ensure your email campaigns reach inboxes rather than spam folders.
  • 組み込み CRM: All plans include a CRM for tracking your sales pipeline and scoring leads. This removes the need to pay for a separate CRM tool.
  • AIによる予測送信: ActiveCampaign uses AI to improve email delivery times based on subscriber behavior. This helps improve open rates over time.
  • 950以上の連携機能: ActiveCampaignはShopify、Salesforce、WordPressと連携します。 ザピエール, and hundreds more platforms. This makes it easy to plug into your existing tech stack.
  • GDPR準拠: ActiveCampaign stores data on US servers and follows GDPR requirements. This matters for any business serving European customers.
ActiveCampaignの紹介

What Our Team Noticed

Our writer signed up for ActiveCampaign and spent several days exploring the platform. Here’s what stood out:

ActiveCampaignの個人情報

ActiveCampaignのメリットとデメリット

✅ メリット
  • Deep marketing automation with conditional logic and multi-step workflows
  • 900+ pre-built automation templates for fast setup
  • Strong email deliverability rates
  • すべてのプランにCRM機能が組み込まれています
  • GDPR compliant with solid data privacy framework
❌ デメリット
  • 無料プランはありません。14日間の無料トライアルのみです。
  • スタータープランでは、ワークフローごとに自動化できるアクションは5つに制限されています。
  • Price increases significantly as your contact list grows
  • Not ideal for teams that only need simple newsletters

Agile CRM とは何ですか?

Agile CRM is a cloud-based, all-in-one CRM platform designed for small and medium businesses.

It combines sales automation, marketing, and customer service in a single interface.

The platform has been in operation since 2013 and is used by over 15,000 customers globally.

It includes contact management, a visual sales pipeline, built-in telephony, and email marketing tools.

One standout feature is sales gamification — leaderboards and badges that encourage competition among sales team members.

Agile CRMの正直なレビュー - 使用前にご覧ください

アジャイルCRM

Agile CRM gives small teams sales, marketing, and helpdesk tools in one place. The free plan supports up to 10 users. Paid plans start at just $8.99 per user per month.

Agile CRMの価格

Here’s what Agile CRM costs in 2026. The free plan is one of the more generous options in this category.

プラン価格最適な用途
無料無料最大10人までの小規模チーム
スターター月額8.99ドル/ユーザー成長中のチームには、より多くの連絡先と自動化が必要
通常月額29.99ドル/ユーザーTeams needing advanced marketing features
企業月額47.99ドル/ユーザーLarger businesses needing full feature access

Pricing verified May 2026.

Agile CRMの価格

無料トライアル: Agile CRM offers a free plan with no time limit for up to 10 users. No credit card needed to start.

返金保証: Agile CRM does not prominently advertise a standard refund policy. Review their terms before upgrading.

📌 注記: Agile CRM’s free plan includes contact management, deals, tasks, and basic email marketing. It’s a genuinely useful starting point for very small teams, not just a feature-limited teaser.

⚠️ 警告: G2 reviews flag reliability concerns with Agile CRM, including email deliverability issues and slow bug resolution. Test the free plan thoroughly on your actual workflows before upgrading.

アジャイルCRMの主なメリット

Here’s what makes Agile CRM worth considering:

  • オールインワンプラットフォーム: Agile CRM combines sales, marketing, and customer service in one interface. This reduces the need to pay for and manage multiple tools separately.
  • 充実した無料プラン: The free plan supports up to 10 users with no time limit. For very small teams, this makes Agile CRM a genuinely useful option at zero cost.
  • 販売におけるゲーム化: Agile CRM includes leaderboards, badges, and other gamification elements. These features are less common in CRM tools at this price point.
  • 内蔵電話機能: The platform includes tools for call management directly inside the CRM. Sales teams can log calls and manage outreach without a separate phone system.
  • 360度コンタクトビュー: Agile CRM shows a full history of every customer interaction in one place. This helps sales and support teams avoid repeating context during follow-ups.
  • 予約方法: Leads can book meetings directly on your calendar through Agile CRM. It syncs with Google Calendar and Outlook to prevent double-bookings.
アジャイルCRMホームページ

What Our Team Noticed

Our writer signed up for Agile CRM and explored the platform across its key feature areas. Here’s what stood out:

アジャイルCRMの個人的経験

アジャイルCRMのメリットとデメリット

✅ メリット
  • Free plan for up to 10 users — no time limit
  • All-in-one sales, marketing, and service platform
  • Affordable paid plans starting at $8.99/user/month
  • Built-in telephony and appointment booking
  • Sales gamification features not common at this price
❌ デメリット
  • Email deliverability issues flagged in G2 reviews
  • 報告 tools described as limited and poorly configured by multiple reviewers
  • Customer support response times and consistency vary significantly
  • Less suitable for businesses needing deep custom fields and data mapping

機能比較

Let’s break down how ActiveCampaign and Agile CRM compare across the features that matter most.

特徴アクティブキャンペーンアジャイルCRM
開始価格月額15ドルFree (paid from $8.99/user/month)
無料プラン✅(最大10ユーザーまで)
メールマーケティング✅ 上級者向け✅ 基本
マーケティングオートメーション✅ Advanced multi-step✅ 基本的なワークフロー
CRM内蔵
販売パイプライン
リードスコアリング
SMSマーケティング✅(追加オプション)
内蔵電話機能
ヘルプデスク/チケット管理
販売のゲーム化
AI / Predictive Features⚠️限定
最適な用途メールマーケティングの自動化All-in-one sales + service

1. メールマーケティング

アクティブキャンペーン: ActiveCampaign’s email marketing goes well beyond basic newsletters. The platform includes dynamic content, conditional content blocks, A/B testing of entire automation paths, and AI-assisted content generation in the email editor. Users can personalize emails using tags based on subscriber actions, custom fields, or purchase history.

ActiveCampaignの個人情報

アジャイルCRM: Agile CRM includes email marketing with A/B testing and basic personalization. The template builder is straightforward and easy to use, though G2 reviews note it can feel inflexible for more advanced design needs. It covers the core email marketing use case well for small teams.

2. マーケティングオートメーション

アクティブキャンペーン: ActiveCampaign’s automation builder is one of its strongest features. It supports multi-step workflows with conditional logic, split testing, and goal-based branching. Users can automate welcome series, follow-up emails, cart abandonment flows, and lead nurturing sequences from a single visual canvas. Over 900 pre-built templates give you a fast starting point for almost any campaign type.

Activecampin オートノマスマーケティング

アジャイルCRM: Agile CRM includes marketing automation with a drag-and-drop workflow builder. It covers the basics: automated follow-ups, lead scoring triggers, and web engagement tracking. The automation tools work well for simple sequences, but they lack the depth and branching options found in ActiveCampaign’s builder.

⚠️ 警告: ActiveCampaign’s Starter plan caps automations at 5 actions per workflow. If you need complex multi-step sequences, you’ll need the Plus plan or higher.

3. 連絡先管理

アクティブキャンペーン: ActiveCampaign provides advanced contact management with custom fields, tags, and advanced segmentation based on website visits, location, and interaction history. The built-in CRM tracks contact activity across email, forms, and pages visited. All of this data feeds back into automation triggers.

ActiveCampaign 高度なCRM

アジャイルCRM: Agile CRM’s contact management gives teams a 360-degree view of every customer. It shows email history, calls, deals, tasks, and social data in a single contact record. The system tracks web engagement and lets you score leads based on activity. Custom fields are available but may be limiting for businesses with complex data needs.

アジャイルCRMコンタクト管理

4. Sales Pipeline & CRM

アクティブキャンペーン: ActiveCampaign includes a built-in CRM in all plans for tracking deals and sales pipelines. It scores leads automatically based on behavior and connects pipeline activity back to email automations. This makes it easy to trigger a follow-up email when a deal moves to a new stage.

アジャイルCRM: Agile CRM’s visual sales pipeline lets teams drag and drop deals between stages. Sales forecasting tools show projected revenue based on current pipeline status. The platform also supports sales gamification, where reps earn points and badges for hitting activity targets — a feature not found in ActiveCampaign.

アジャイルCRM取引管理

5. 統合

アクティブキャンペーン: ActiveCampaign offers 950+ integrations with tools like Shopify, Salesforce, WordPress, and Zapier. Many popular CRM and ecommerce integrations are available as premium add-ons. The breadth of its integration catalog makes it a strong fit for businesses with existing tech stacks.

アジャイルCRM: Agile CRM supports integrations with third-party tools, including LinkedIn, Google Workspace, and Zapier. The catalog is smaller than ActiveCampaign’s but covers the most common tools small teams use. Integration depth may be limited compared to dedicated integration platforms.

6. Customer Service & Helpdesk

アクティブキャンペーン: ActiveCampaign does not include a built-in helpdesk or ticketing system. Teams that need customer service tools would need to connect a third-party integration like ゼンデスク or Freshdesk. This is a genuine gap if you want a single platform for all customer-facing functions.

アジャイルCRM: Agile CRM includes a helpdesk feature that automates ticketing and manages customer queries. Support teams can create, assign, and resolve tickets without leaving the platform. For small businesses wanting to handle sales and support in one place, this is a clear advantage over ActiveCampaign.

アジャイルCRMワークフローは、顧客サポートの管理に役立ちます。

7. AI & Advanced Features

アクティブキャンペーン: ActiveCampaign uses AI for predictive sending, which fine-tunes email delivery times based on each subscriber’s behavior. It also includes AI content generation inside the email editor, and Active Intelligence agents that can automatically build campaigns and suggest high-value audience segments based on real-time data.

アクティブキャンペーン統合AI新機能

アジャイルCRM: Agile CRM is incorporating AI agents for lead scoring and predictive analytics as of 2026. These features are less developed compared to ActiveCampaign’s AI layer. Teams that rely heavily on AI-driven marketing decisions will find more to work with in ActiveCampaign.

8. レポートと分析

アクティブキャンペーン: ActiveCampaign provides custom reports for tracking campaign performance, automation effectiveness, and sales pipeline metrics. Higher-tier plans unlock more reporting depth. The reporting interface is navigable and covers most metrics that email marketers care about.

Activecampaignの分析とレポート

アジャイルCRM: Agile CRM includes sales and marketing reports, but multiple G2 reviews describe the reporting tools as limited and poorly configured. The platform does track revenue generated, email performance, and deal activity. For teams that need deeper analytics, the reporting may fall short of expectations.

アジャイルCRMレポート&アナリティクス

⚠️ 警告: Multiple Agile CRM reviewers on G2 describe the reporting tools as difficult to configure and limited in flexibility. Test reporting features during the free plan before committing to a paid tier.

9. 価格設定とコスト

Here’s a side-by-side look at both platforms’ pricing structures.

プランアクティブキャンペーンアジャイルCRM
無料❌(14日間無料トライアルのみ)✅ 無料(最大10ユーザーまで)
入場料支払い済み月額15ドル(スタータープラン)月額8.99ドル/ユーザー(スタータープラン)
中級クラス月額49ドル(プラス)月額29.99ドル/ユーザー(通常プラン)
高度な月額79ドル(プロプラン)月額47.99ドル/ユーザー(エンタープライズプラン)
トップティア月額145ドル(エンタープライズプラン)月額47.99ドル/ユーザー(エンタープライズプラン)

アクティブキャンペーン: ActiveCampaign’s $15/month Starter plan is flat-rate but limits automations to 5 steps. The Plus plan at $49/month removes that cap and adds more automation features. Pricing scales with contact count, so costs rise as your list grows.

アジャイルCRM: Agile CRM’s free plan is genuinely functional for very small teams. The $8.99/user/month Starter plan is per-seat pricing, so costs scale with headcount rather than contact count. For a team of five, that’s under $50/month — significantly less than comparable ActiveCampaign tiers.

さまざまなシナリオ

必要な場合は選ぶなぜ
Deep email marketing automationアクティブキャンペーン900種類以上のテンプレート、複数ステップのワークフロー
Free CRM for a small teamアジャイルCRM最大10ユーザーまで無料プラン
Sales + marketing + helpdesk in oneアジャイルCRMBuilt-in ticketing and telephony
AI-driven email campaignsアクティブキャンペーンPredictive sending and AI content tools
Budget-conscious growing teamアジャイルCRMPer-seat pricing from $8.99/user/month
高いメール配信率アクティブキャンペーンRecognized for strong deliverability rates
販売におけるゲーム化アジャイルCRMリーダーボードとバッジが組み込まれています

💰 あなたの予算

Agile CRM’s free plan and $8.99/user/month Starter make it the more affordable entry point. ActiveCampaign’s $15/month Starter is flat-rate but lacks a free tier, and costs grow with your contact list.

🔌 あなたの技術スタック

ActiveCampaign connects with 950+ tools including Shopify, Salesforce, and WordPress. Agile CRM covers core integrations but has a smaller catalog. If your business already depends on many third-party apps, ActiveCampaign fits more naturally.

📧 Your Marketing Needs

ActiveCampaign is built for teams that want advanced marketing automation — conditional content, multi-step drip campaigns, and lead scoring tied to email behavior. Agile CRM handles basic email campaigns well but isn’t designed for heavy marketing automation workloads.

🎓 あなたの経験レベル

ActiveCampaign has a steeper learning curve due to its deep feature set, but its personalized onboarding checklist helps new users get started. Agile CRM is noted for easy setup, especially compared to more complex CRM tools in its category.

🆓 無料トライアルとデモ

ActiveCampaign offers a 14-day free trial with no credit card required. Agile CRM’s free plan has no time limit for up to 10 users, giving you more 滑走路 to evaluate the platform before spending anything.

🛟 サポートオプション

ActiveCampaign provides email and chat support across plans, with phone support and a dedicated account team on Enterprise. Agile CRM’s support quality has received mixed reviews — some users praise its responsiveness, while others report slow resolution times and inconsistent answers.

切り替えガイド

既にこれらのツールのいずれかをご利用ですか?切り替える場合、どのような変更が予想されますか?

🔄 ActiveCampaignからAgile CRMに切り替えますか?

✅ 得られるもの:

  • A free plan that supports up to 10 users with no time limit
  • Built-in helpdesk and telephony without extra integrations
  • Sales gamification tools like leaderboards and achievement badges

❌ 失うもの:

  • Advanced multi-step automation with conditional branching
  • 900+ pre-built automation templates
  • AI予測送信とアクティブインテリジェンスエージェント

📋切​​り替え方法:

  1. ActiveCampaignから連絡先リストと自動化データをCSVファイルとしてエクスポートします。
  2. Create your Agile CRM account and import contacts via CSV upload
  3. Rebuild your key workflows using Agile CRM’s drag-and-drop automation builder
🔄 Agile CRM から ActiveCampaign に切り替えますか?

✅ 得られるもの:

  • Deep email marketing automation with hundreds of ready-made templates
  • AI-powered features including predictive sending and content generation
  • Strong email deliverability rates recognized across industry comparisons

❌ 失うもの:

  • The free plan for small teams
  • Built-in helpdesk and telephony tools
  • 販売促進のためのゲーム化機能とリーダーボード機能

📋切​​り替え方法:

  1. Export your contact database and deal records from Agile CRM
  2. Use ActiveCampaign’s free migration service to import your contacts and lists
  3. Set up your email campaigns and automations using the template library

What Our Review Didn’t Cover

This comparison focused on individual users and small to mid-sized business teams. We didn’t evaluate enterprise-level features like single sign-on, HIPAA support, or custom API integrations in depth. Observations reflect the May 2026 versions of both platforms — features and pricing may have changed since then. If you’re managing a large sales team or have specific compliance requirements, your experience may differ from what we’ve described here.

最終評決

カテゴリ勝者
💰価格アジャイルCRM
📧 メールマーケティングアクティブキャンペーン
🤖 マーケティングオートメーションアクティブキャンペーン
📊 CRMとセールスパイプラインネクタイ
🎯 AI & Predictive Featuresアクティブキャンペーン
🛎️ Customer Service ToolsアジャイルCRM
🔌 連携機能アクティブキャンペーン
📈 レポートアクティブキャンペーン
🏆総合優勝アクティブキャンペーン

🏆 受賞者:ActiveCampaign

ActiveCampaign wins 5 out of 8 categories in this comparison.

最適な用途: Email marketing automation, advanced workflows, AI-driven campaigns

ActiveCampaign and Agile CRM are tools built for different types of teams.

ActiveCampaign is the stronger choice for businesses that rely on email as their primary marketing channel.

Its automation depth, deliverability, and AI features are well ahead of what Agile CRM offers on those fronts.

Agile CRM is a better fit for small teams that need sales, marketing, and customer service all in one place without paying for multiple tools.

Its free plan and low per-seat pricing make it worth considering if budget is the main constraint.

That said, the reliability concerns flagged in user reviews are worth taking seriously before committing to Agile CRM for critical workflows.

ActiveCampaignの比較

Here’s how ActiveCampaign stacks up against other tools in the marketing automation space:

ActiveCampaignとGoHighLevelの比較

ActiveCampaignが優れている点: Email deliverability, pre-built automation templates, dedicated email marketing depth

ゴーハイレベル 勝利したタイトル: Built-in funnel builder, white-label capabilities, all-in-one agency tools, two-way SMS

ActiveCampaignとHubSpotの比較

ActiveCampaignが優れている点: Automation complexity at lower price points, email-first workflows, more affordable mid-tier plans

HubSpotが優れている点: Free CRM tier depth, marketing and sales platform breadth, enterprise reporting

ActiveCampaign vs キープ

ActiveCampaignが優れている点: More automation templates, lower entry price, broader integration library

キープの勝利条件: Built-in invoicing and payments, stronger 中小企業 CRM workflows, dedicated phone support

ActiveCampaignとSalesforceの比較

ActiveCampaignが優れている点: Ease of setup, lower cost for small businesses, email-first automation design

Salesforceが優れている点: Enterprise CRM depth, custom objects, Microsoft Dynamics-level configurability, broader partner network

アジャイルCRMの比較

Here’s how Agile CRM compares to other CRM platforms in its category:

Agile CRM vs HubSpot

アジャイルCRMが優れている点: Built-in telephony, sales gamification, lower per-seat pricing on paid plans

HubSpotが優れている点: Free CRM feature depth, reporting quality, marketing automation maturity

Agile CRMとFreshsales CRMの比較

アジャイルCRMが優れている点: Free plan for up to 10 users, all-in-one helpdesk inclusion, appointment booking built in

Freshsales CRMが優れている点: More polished UI, stronger AI-based lead scoring, better reporting configurability

Agile CRM vs Insightly

アジャイルCRMが優れている点: Free plan availability, telephony built in, sales gamification features

Insightlyが勝利した点: Project management tools built into CRM, stronger custom reporting, cleaner onboarding for service businesses

よくある質問

ActiveCampaignは何に使われますか?

ActiveCampaign is a marketing automation and email marketing platform. It helps businesses send automated email campaigns, track leads, and manage customer relationships through a built-in CRM. Teams use it for welcome sequences, cart abandonment emails, lead nurturing, and sales pipeline management.

ActiveCampaignはCRMですか?

Yes, ActiveCampaign includes a built-in CRM in all plans. It tracks deals, scores leads, and connects pipeline activity directly to email automations. It’s not a standalone enterprise CRM, but it covers the contact management and sales tracking needs of most small and mid-sized businesses.

Agile CRMは本当に無料ですか?

Yes, Agile CRM offers a genuinely free plan for up to 10 users with no time limit. It includes contact management, email marketing, and basic automation. Paid plans start at $8.99/user/month for teams that need more contacts and features.

ActiveCampaignはGDPRに準拠していますか?

Yes, ActiveCampaign is GDPR compliant and follows a data privacy framework aligned with EU regulations. It stores user data on servers in the US and offers tools to manage consent, data requests, and unsubscribes. Businesses serving European customers can use it within GDPR guidelines.

ActiveCampaignはどのようなユーザーに最適ですか?

ActiveCampaign is best for small to mid-sized businesses that need advanced email marketing automation without paying enterprise prices. It’s a strong fit for marketers who want multi-step workflows, lead scoring, and a built-in CRM in one platform. Teams that only need simple newsletters or basic contact management may find it more than they need.

Does ActiveCampaign have an email builder?

Yes, ActiveCampaign includes a drag-and-drop email builder with support for dynamic content and email templates. It also offers AI content generation inside the editor to help with copy. The builder supports transactional email alongside standard marketing campaigns.

Is ActiveCampaign good for digital marketing teams?

ActiveCampaign works well for digital marketing teams that run email campaigns and automated sales funnels. It supports landing pages, custom fields, and advanced segmentation for precise audience targeting. Marketing teams use it to manage customer data and track engagement across the full sales process.

Is Agile CRM a legitimate platform?

Agile CRM is a legitimate, cloud-based CRM that has been operating since 2013 with over 15,000 customers globally. It offers sales enablement tools, an all-in-one CRM for small and medium businesses, and a free version for up to 10 users. That said, reliability concerns flagged in G2 reviews — including email deliverability issues — are worth researching before committing to a paid plan. If you need great support and want an ecommerce CRM with a knowledge base and no setup fee, test the free plan first. Agile CRM is an all-in-one CRM worth evaluating for budget-conscious teams. For those wondering whether the ActiveCampaign CRM is legit — yes, ActiveCampaign is a legitimate and widely trusted platform (so ActiveCampaign legit is not a concern). Read a full ActiveCampaign review on our site for more detail. ActiveCampaign is the stronger pick if sales engagement depth and email deliverability are top priorities.

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