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Freshsales vs HoneyBook: 2025 年に適した CRM はどちらでしょうか?

執筆者 | Last updated May 2, 2026

勝者
フレッシュセールス CRM
4.0
  • フレディAIリードスコアリング
  • 360度顧客ビュー
  • Built-in Phone, Email, SMS
  • ビジュアルカンバンパイプライン
  • 21日間無料トライアル
  • 3ユーザーまで利用できる無料プラン
  • Paid Plans from $9/user/month
準優勝
ハニーブック
3.2
  • Online Contracts & Invoices
  • ブランド化されたクライアントポータル
  • AIライティング アシスタント
  • Built for Service フリーランサー
  • Online Scheduling & Forms
  • 7日間無料トライアル実施中
  • 月額29ドルからのプラン

⚡ Quick Verdict:

  • 価格: Freshsales starts at $9/user/month vs HoneyBook at $29/month flat.
  • 最適な用途: Freshsales for sales teams managing leads and pipelines. HoneyBook for service freelancers handling clients and invoices.
  • 主な違い: Freshsalesはセールス CRM with Freddy AI lead scoring. HoneyBook is a client portal with contracts and online payments.
  • Our pick: Freshsales for most users — it offers a free plan, lower entry price, and full sales オートメーション.
Freshsales CRMとHoneybookの比較

Freshsales vs HoneyBook both call themselves CRM ソフトウェア。

But they solve very different problems for very different users.

Freshsales is built for sales teams chasing leads and closing deals.

HoneyBook is built for service freelancers managing clients and projects.

Picking the wrong one means paying for features you’ll never use.

This comparison breaks down both tools to help you choose right.

概要

This comparison covers pricing, features, and ideal use cases.

We also break down who each tool works best for.

Our sources include published specs, documentation, and G2 reviews.

私たちの 作家 also signed up for HoneyBook and explored it directly.

Notes from that hands-on time appear in the HoneyBook section below.

最後には、どのツールがあなたに適しているかが分かるでしょう 仕事.

Freshsalesとは何ですか?

Freshsales is an AI-powered customer relationship management platform.

It is part of the Freshworks suite of 仕事 ツール。

The CRM software helps sales teams manage leads, deals, and customer データ.

Freshsales was launched in 2016 as Freshworks’ second major product.

Freshworksは、世界中で6万7000人以上の顧客が同社の製品を利用していると主張している。

Freshsales CRM is designed for small and medium sized businesses.

Freshsales Freshworks CRM Review – Still Good?

フレッシュセール

Freshsales is an AI-powered CRM with Freddy AI lead scoring. It offers a free plan for up to 3 users. Paid plans start at just $9 per user per month.

フレッシュセールの価格

Freshsalesの2026年のコストは以下のとおりです。詳しく見ていきましょう。

プラン価格最適な用途
無料$0Up to 3 users testing the platform
成長1ユーザーあたり月額9ドルCRM から始める小規模チーム
プロ1ユーザーあたり月額39ドル自動化のニーズを抱える成長中の営業チーム
企業1ユーザーあたり月額59ドルLarge teams needing advanced AI insights

Pricing verified May 2026.

Freshsales CRMの価格

無料トライアル: Yes — 21-day free trial on all paid plans. No credit card required to start.

返金保証: Freshsales does not advertise a refund window. The 21-day free trial lets you test all features before paying.

📌 注記: The free plan supports up to 3 users with most features included. Pricing has dropped significantly over the years and is now 2 to 3 times lower than before.

⚠️ 警告: Some advanced features like Freddy AI Insights and custom modules are only available on the Enterprise tier at $59/user/month.

Freshsalesの主なメリット

Here’s what makes Freshsales worth considering:

  • フレディAIコパイロット: Scores leads based on behavior and profile. Suggests the next best action to close deals faster.
  • 360度顧客ビュー: Centralizes customer data with a complete history of every touchpoint. Tracks emails, calls, and meetings in one timeline.
  • 内蔵通信機能: Phone, email, chat, and SMS work inside a unified 受信トレイ. WhatsApp Business and Facebook Messenger connect through omnichannel features.
  • 視覚的な販売パイプライン: Kanban-style boards track deal progress. Spot bottlenecks at a glance and forecast revenue accurately.
  • ワークフロー自動化: Automates repetitive sales activities. Frees sales reps to focus on selling instead of data entry.
  • Sales Reports & AI Insights: Around a dozen predefined sales reports come fully customizable. Track team performance and forecast deal outcomes.
  • Excellent Value Pricing: Free plan for 3 users plus paid tiers from $9/user/month. Considered an excellent value for 中小企業.
Freshsalesホームページ

What Our Team Noticed

Note: We haven’t spent extensive hands-on time with Freshsales yet. The information in this section reflects published documentation and G2 reviews. According to G2 reviews, Freshsales scores around 4.5/5 on platforms like Capterra and is praised for its intuitive interface and value for money. Some users mention slow loading times and a smaller integration library — only around 385 apps compared to bigger competitors.

Freshsalesのメリットとデメリット

✅ メリット
  • Free plan for up to 3 users with most features included
  • Freddy AI scores leads and recommends next best actions
  • Built-in phone, email, chat, and SMS in a unified inbox
  • 21-day free trial on all paid plans with no credit card required
❌ デメリット
  • Cluttered navigation and slow loading times reported by some users
  • Only around 385 integrations — fewer than HubSpot or セールスフォース
  • Lacks some advanced features found in competitors like HubSpot

HoneyBookとは何ですか?

HoneyBook is an AI-powered business management platform.

It is built for service-based freelancers and small businesses.

HoneyBook helps independent businesses book more clients and get paid.

The platform combines contracts, invoices, scheduling, and client portals.

HoneyBook aims to eliminate “admin sprawl” across emails and invoicing.

Most users love HoneyBook for managing projects in one branded space.

HoneyBook CRMの正直なレビュー - 使用前にご覧ください

ハニーブック

HoneyBook is a client management platform for service freelancers. It handles contracts, invoices, scheduling, and online payments. Plans start at $29/month with a free trial available.

HoneyBookの価格設定

2026年のHoneyBookの費用は以下の通りです。詳しく見ていきましょう。

プラン価格最適な用途
スターター月額29ドルフリーランスとして活動を始めたばかりの方
必需品月額49ドル常連客を抱える成長中のサービス業
プレミアム月額109ドルSmall teams needing advanced automations

Pricing verified May 2026.

Honeybookの価格

無料トライアル: Yes — HoneyBook offers a 7-day free trial. Free trials are available for users who want to test the platform first.

返金保証: Annual plans like the Unlimited Annual ($390/year) save users $78 compared to paying monthly. A promo code can sometimes provide 50% off the first year.

📌 注記: HoneyBook charges flat monthly pricing — not per user. Online payments incur standard processing fees on top of the subscription cost.

⚠️ 警告: The Starter plan limits some automations and AIツール. To unlock the full client portal experience, you’ll likely need Essentials or higher.

HoneyBookの主なメリット

Here’s what makes HoneyBook worth considering:

  • ブランド化されたクライアントポータル: Customize client portals so clients access contracts, invoices, and brochures in one place. Strong client relationships start with a clean brand experience.
  • Online Contracts & Invoices: Send professional invoices and ready-to-sign contracts. Clients review, sign, and pay in a single interactive file.
  • 複数の支払い方法: Accept credit card, ACH transfer, Apple Pay, and Google Pay. Online payments are simple, fast, and direct.
  • AIライティングアシスタント: Summarizes project histories or drafts personalized email responses. Reduces busywork on routine client communication.
  • Inquiry Forms & Workflows: Create integrated inquiry forms that automatically generate new projects from client inquiries. Send questionnaires to gather details throughout the project.
  • プロジェクト管理: Organize projects with names, dates, types, stages, and statuses. Manage proposals, calendar bookings, and packages in one tool.
  • Mobile App & Integrations: Available on iOS and アンドロイド with offline access. Integrates with Google Calendar and other free tools you already use.
Honeybookホームページ

What Our Team Noticed

Our writer signed up for HoneyBook and spent several days exploring the platform. Here’s what stood out from that hands-on time:

Honeybookの個人的な体験

HoneyBookの長所と短所

✅ メリット
  • All-in-one platform for contracts, invoices, scheduling, and payments
  • Customizable branded client portals improve the client experience
  • AI Writing Assistant drafts personalized email responses
  • Built specifically for service-based freelancers and small businesses
❌ デメリット
  • Higher entry price at $29/month vs $9/user for Freshsales
  • No free plan — only a 7-day free trial
  • Lacks traditional sales CRM features like lead scoring or pipelines

機能比較

Ready to dive into a detailed comparison of Freshsales vs HoneyBook?

We’ll explore the key features that matter most for picking the right platform.

特徴フレッシュセールハニーブック
開始価格1ユーザーあたり月額9ドル月額29ドル
無料プラン✅(ユーザー3名)❌(7日間無料トライアルのみ)
AIによるリードスコアリング✅ フレディAI
販売パイプライン✅ Kanban boards
クライアントポータル✅ ブランド品
オンライン契約✅ E-sign ready
オンライン請求書✅内蔵
Email/Phone/SMS✅ 統合受信トレイ❌ メールのみ
ワークフロー自動化✅ 上級者向け✅ 基本
モバイルアプリiOS &アンドロイド✅ iOS & Android
最適な用途営業チームService freelancers

1. Lead & Contact Management

フレッシュセール: Captures leads through web forms and chat, then organizes contacts in a 360-degree customer view. Every email, call, and meeting appears on one timeline. Freddy AI scores each lead based on behavior to help you focus on the warmest prospects.

Freshsales CRM コンタクト管理

ハニーブック: Treats inquiries as projects rather than leads. Clients submit through inquiry forms that automatically create new projects. There’s no traditional lead scoring or pipeline view — just project stages from inquiry to booked to complete.

2. AIと自動化

フレッシュセール: Freddy AI is a true sales co-pilot. It scores leads, predicts deal risks, and suggests next-best actions. Workflow automation handles repetitive sales activities so reps can focus on selling.

Freshsales CRM Freddy AI Copilot

ハニーブック: Offers an AI Writing Assistant that summarizes project histories and drafts personalized email responses. Automation focuses on client communication — sending the same emails, reminders, and follow-ups without manual work.

Honeybookオートメーション

3. Email & Communication

フレッシュセール: Built-in phone, email, chat, and SMS work inside a unified inbox. Send personalized bulk emails and monitor open and reply activities. Omnichannel features connect WhatsApp Business, Facebook Messenger, and LINE.

https://youtu.be/jv9ub1AzJcY?si=hHblC7UumI3_i7NF

ハニーブック: Provides email templates and workflow integration to communicate with clients efficiently. Send the same emails to similar projects without rewriting. There’s no built-in phone or SMS — communication happens through email and the client portal.

4. Sales Pipeline vs Project Management

フレッシュセール: Visual sales pipelines use Kanban boards to track deal progress. Spot bottlenecks and forecast revenue accurately. Sales sequences automate multi-step outreach campaigns.

Freshsales CRM 販売シーケンス

ハニーブック: Organizes projects with names, dates, types, stages, and statuses. Track each project from inquiry to delivery rather than chasing deals. Better suited for service-based work where every client becomes a project.

5. Contracts & Invoicing

フレッシュセール: Doesn’t include native contract or invoicing tools. You’ll need to integrate with PandaDoc, DocuSign, or クイックブックス for these features. Adds complexity and extra subscription costs for service businesses.

ハニーブック: Online contracts are easy to use and ready to sign online. Send professional invoices and get paid on time. Clients review, sign contracts, and pay invoices within a single interactive file.

Honeybookオンライン請求書

⚠️ 警告: If your business needs contracts, e-signatures, and invoicing built in, HoneyBook saves you from stitching together 3-4 separate tools.

6. オンライン決済

フレッシュセール: No native payment processing. You’ll need to connect Stripe, PayPal, or another payment processor through integrations. Payment data won’t sit alongside customer records natively.

ハニーブック: Clients can pay through credit card, ACH transfer, Apple Pay, and Google Pay. Online payments are simple, fast, direct, and digital. Payment status syncs automatically with project records.

Honeybookオンライン決済ツール

7. Client Portal & Brand Experience

フレッシュセール: Designed around an internal sales team workflow — there’s no native client-facing portal. Customers don’t log in to see their files or invoices. Communication happens via email, phone, and chat managed by reps.

ハニーブック: Customizable client portals let clients access contracts, invoices, brochures, and other documents in one branded space. Customize the brand, color, and layout. Clients can review proposals and communicate without long email threads.

8. Online Scheduling

フレッシュセール: Includes calendar sync with Google and Microsoft 365. Sales reps can book meetings directly from contact records. No standalone client booking page in the core product.

ハニーブック: Offers built-in online scheduling so clients can book consultations or sessions directly. Calendar integration syncs availability automatically. Reduces back-and-forth emails when booking new clients.

Honeybookオンラインスケジュール

9. Templates & Customization

フレッシュセール: Provides email templates, web forms, and customizable sales reports. Around a dozen predefined sales reports come fully customizable. Better suited for sales-process customization than client-facing materials.

ハニーブック: Includes ready-made templates for contracts, invoices, brochures, and questionnaires. Customize each template with your branding. Saves hours of writing the same documents from scratch for each new client.

Honeybookテンプレート

10. 統合

フレッシュセール: Connects with around 385 integrations and apps including Google, Microsoft 365, Slack, and Zoom. Tightly integrates with other Freshworks products like Freshmarketer and Freshdesk OMNI. Integration count is smaller than HubSpot or Salesforce.

Freshsales CRM ワイドマーケットプレイス

ハニーブック: Integrates with tools service businesses commonly use, including Google Calendar, Gmail, QuickBooks, and ザピエール. Smaller catalog than Freshsales but covers the essentials. The platform itself replaces multiple add-ons.

Honeybookとの連携

価格とコスト

料金プランを並べて比較してみましょう。

プランフレッシュセールハニーブック
無料プラン✅ 最大3ユーザー❌(7日間無料トライアルのみ)
エントリーレベルGrowth: $9/user/monthスタータープラン:月額29ドル
中級クラスプロ版:月額39ドル/ユーザー必需品:月額49ドル
トップティアEnterprise: $59/user/monthプレミアム:月額109ドル
無料トライアル21日間、クレジットカード不要7日間

フレッシュセール: Pricing is per-user per-month, which scales with team size. The free plan supports up to 3 users with most features included. For small businesses with 1-3 reps, this is excellent value — you can run sales without paying anything.

ハニーブック: Charges flat monthly pricing regardless of team size, which is simpler for solo freelancers. The Starter plan at $29/month covers basic contracts, invoices, and payments. Adding online payment processing fees on top is the trade-off for the all-in-one experience.

さまざまなシナリオ

必要な場合は選ぶなぜ
予算が限られているフレッシュセールFree plan + $9/user entry tier
Sales lead pipelineフレッシュセールFreddy AI + Kanban boards
Client contracts & invoicesハニーブックBuilt-in e-sign and billing
Branded client portalハニーブックCustomizable client experience
マルチチャネルアウトリーチフレッシュセールPhone, SMS, WhatsApp included
初心者向けハニーブックSimple all-in-one interface

💰 あなたの予算

Freshsales wins on price for solo founders or small sales teams. The free plan covers 3 users with most features, and paid tiers start at just $9/user/month — far cheaper than HoneyBook’s $29/month flat rate.

🔌 あなたの技術スタック

Freshsales offers around 385 integrations including Slack, Zoom, and other Freshworks products. HoneyBook integrates with tools you already use like Google Calendar and QuickBooks but has a smaller catalog overall.

📝 あなたのビジネスの種類

If you sell products or B2B services with a sales team, Freshsales fits naturally. If you’re a photographer, designer, coach, or consultant booking clients and projects, HoneyBook fits better.

🎓 あなたの経験レベル

HoneyBook is more beginner-friendly for non-technical users — its interface focuses on simple project workflows. Freshsales has a learning curve but rewards users who invest in setting up sales pipelines and AI workflows.

🆓 無料トライアルとデモ

Freshsales offers a generous 21-day free trial with no credit card required. HoneyBook provides a 7-day free trial. Test both in your real workflow before committing — both let you create a new account quickly.

🛟 サポートオプション

Freshsales provides 24/5 support across all plans via phone, chat, and email. HoneyBook offers email and in-app support, with help articles for self-service. Both have active user communities for peer help.

切り替えガイド

既にこれらのツールのいずれかをご利用ですか?切り替える場合、どのような変更が予想されますか?

🔄 Switching from Freshsales to HoneyBook?

✅ 得られるもの:

  • Built-in contracts, invoices, and online payments
  • Branded client portal for a polished customer experience
  • All-in-one project management without juggling extra tools

❌ 失うもの:

  • Freddy AI lead scoring and predictive deal insights
  • Visual sales pipelines with Kanban deal tracking
  • Built-in phone, SMS, WhatsApp, and Facebook Messenger

📋切​​り替え方法:

  1. Export your contacts and deals from Freshsales as a CSV file
  2. Sign up for HoneyBook and start the free trial
  3. Import contacts as projects and rebuild your client workflow
🔄 Switching from HoneyBook to Freshsales?

✅ 得られるもの:

  • Freddy AI lead scoring, deal risk prediction, and next-action suggestions
  • Visual sales pipelines with Kanban boards for deal tracking
  • Free plan for 3 users plus much lower per-user pricing

❌ 失うもの:

  • Native online contracts, e-signatures, and invoicing
  • Built-in online payment processing for clients
  • Branded client portal where clients access proposals and brochures

📋切​​り替え方法:

  1. Export your client list and project history from HoneyBook
  2. Create a Freshsales free account and start the 21-day trial
  3. Map projects to deals and stages, then plug in third-party tools for invoicing

What Our Review Didn’t Cover

This comparison focused on the core CRM and client management features both platforms offer. We didn’t deeply test enterprise SSO, custom API integrations, or advanced 報告 at scale. Our observations are based on the May 2026 versions of both tools — features may have changed since then. If you manage 50+ users or have unique compliance needs, your priorities may differ from what we’ve covered here.

最終評決

カテゴリ勝者
💰価格フレッシュセール
🚀 セール情報フレッシュセール
📋 クライアント管理ハニーブック
🤖 AIと自動化フレッシュセール
👶 使いやすさハニーブック
🔌 連携機能フレッシュセール
📞 Communicationフレッシュセール
🏆総合優勝フレッシュセール

🏆 WINNER: FRESHSALES

Freshsales wins 5 out of 7 categories.

最適な用途: Sales teams, B2B businesses, small-to-medium businesses needing AI-driven CRM features at an affordable price.

Freshsales and HoneyBook are two very different products despite both calling themselves CRM software.

Freshsales specializes in helping sales teams capture leads, score them with Freddy AI, and close deals through visual pipelines.

HoneyBook specializes in helping service-based freelancers manage projects, sign contracts, and collect payments inside one branded portal.

HoneyBook is excellent for photographers, coaches, designers, and other independent professionals who treat each client as a project.

However, if you need a sales-focused CRM with AI lead scoring, multi-channel outreach, and a free plan, Freshsales is the better choice.

Pick the tool that matches your business model — not the one with the longer feature list.

Both tools are free to try with a quick start free trial — Freshsales offers 21 days while HoneyBook offers 7 days.

Freshsalesの比較

Freshsalesが他の競合他社と比べてどうなのか、以下に示します。

Freshsales vs HubSpot

Freshsalesが勝利した点: Lower entry pricing at $9/user, better value for SMBs, simpler initial setup

HubSpotが優れている点: Larger integration marketplace, more advanced marketing automation, larger free tier

Freshsales vs Zoho CRM

Freshsalesが勝利した点: Cleaner interface, better Freddy AI integration, faster onboarding for new sales teams

Zoho CRMが優れている点: Broader Zoho product suite, more customization options, more native modules out of the box

Freshsales vs パイプドライブ

Freshsalesが勝利した点: Native AI lead scoring, built-in phone and SMS, free plan for 3 users

Pipedriveが勝利した点: Cleaner pipeline visualization, simpler reporting setup, more focused sales-only design

Freshsales vs Salesforce

Freshsalesが勝利した点: Far lower starting cost, faster setup, no need for admin specialists

Salesforceが優れている点: Massive AppExchange marketplace, deeper enterprise customization, broader analytics tools

https://youtu.be/Fk9X2K6M9QY

HoneyBookの比較をもっと見る

HoneyBookが他の競合他社と比べてどうなのか、以下に示します。

HoneyBook vs Dubsado

HoneyBookが優れている点: Faster onboarding, polished mobile app, AI Writing Assistant for client emails

Dubsadoが勝利した点: Deeper workflow customization, more flexible form ビルダー, lower long-term pricing for power users

HoneyBook対 キープ

HoneyBookが優れている点: Better client portal experience, simpler pricing, designed for service freelancers

キープの勝利条件: Deeper marketing automation, sales pipeline tools, larger contact databases

HoneyBook対 アクティブキャンペーン

HoneyBookが優れている点: All-in-one client management, built-in contracts and invoicing, simpler interface for freelancers

ActiveCampaignが優れている点: Advanced email marketing automation, larger integration library, better email deliverability

HoneyBook対 ゴーハイレベル

HoneyBookが優れている点: Easier setup for non-technical users, polished client-facing experience, focused on service businesses

GoHighLevelが優れている点: White-label options, advanced sales funnels, better fit for marketing agencies

2026年最高のCRMソフトウェアは?Notion vs Airtable vs Folk vs Copper vs Pipedrive vs HubSpot vs Salesforce

よくある質問

FreshsalesはCRMですか?

Yes, Freshsales is a full customer relationship management platform built for sales teams. It centralizes customer data, tracks leads through pipelines, and uses Freddy AI to score deals and recommend next actions.

HoneyBookの月額料金はいくらですか?

HoneyBook starts at $29/month for the Starter plan. Essentials costs $49/month and Premium costs $109/month. Annual plans like the Unlimited Annual save users $78 over paying monthly.

HoneyBookはCRMですか?

HoneyBook functions as a client management platform with CRM-like features for service-based businesses. It manages contacts, projects, contracts, and payments — but lacks traditional sales pipeline and lead scoring tools you’d find in a sales CRM software like Freshsales.

FreshSalesの無料プランで許可されている最大ユーザー数は何人ですか?

The Freshsales free plan supports up to 3 users with most features included. This makes it an excellent value for solo founders and tiny sales teams testing CRM software before committing to a paid plan. After 3 users, you’ll need the Growth plan at $9 per user per month.

Which is better for sales teams: Freshsales or HoneyBook?

Freshsales is better for sales teams because it’s purpose-built for managing leads, deals, and customer interactions. It includes Freddy AI for lead scoring, visual sales pipelines, and built-in phone, email, and SMS. HoneyBook is better for service freelancers managing client projects rather than chasing new sales.

How do I get started with the free trial for either tool?

Both platforms are free to try and easy to start. On the Freshsales website, you can start free trial in a few seconds — no credit card required, no waiting on email verification. HoneyBook offers a similar setup: visit the site, fill in your details, and the connection is verifying your email so you can respond from the dashboard. Recommend HoneyBook to a friend by sharing your dashboard link, and check Freshworks Marketplace for add ons that extend 安全 and integration features. If your browser shows a Cloudflare ray id during sign-up — meaning verification successful waiting on a human review — refresh after a few seconds for site properly loading.

Can these tools handle other types of business workflows?

Both tools focus on their core strengths. Freshsales handles sales pipelines and customer data; HoneyBook handles client projects and payments. For task management or meeting notes from audio or video files, you’d need a separate tool like 組み立て for note taking. Microsoft Teams users can integrate Freshsales calls into their workflow, but neither tool replaces a dedicated meeting transcription platform.

ファヒム・ジョハーダー、創設者

ファヒム・ジョハーダー、創設者

900種類以上のAIツールをテスト済み。月間読者数25万人以上。

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