⚡ 簡単な評価:
- 価格: フレッシュセール CRM starts at $9/user/month. Nimble CRM has one paid plan at $24.90 per user/month.
- 最適な用途: Freshsales suits sales teams that want Freddy AI, phone, and pipeline management in one place. Nimble suits small 仕事 teams living inside Microsoft 365 or Google Workspace.
- 主な違い： Freshsales is a tiered CRM software with three plans. Nimble is a unified relationship management platform sold as a single plan.
- 私たちのおすすめ： Freshsales CRM for most businesses. It rates 4.0 to Nimble’s 3.3 and costs less to start.
Two CRM tools. Two very different ideas about what a CRM is.
Freshsales CRM wants to run your entire sales pipeline.
Nimble CRM wants to fix your scattered contact records first.
一つは、商談を成立させようとする営業チーム向けに設計されている。
The other is built for business professionals nurturing relationships over time.
Here is how to pick the right customer relationship management tool.
概要
This Freshsales vs Nimble CRM comparison covers pricing, contact management, オートメーション, and integration depth.
We also break down which teams each platform fits.
私たちの 作家 spent hands-on time inside a Nimble account directly.
Notes on Freshsales come from published specs, documentation, and G2 reviews.
By the end, you will know which CRM software fits your business.
Freshsales CRM とは何ですか?
Freshsales CRMは、営業、マーケティング、顧客とのやり取りを管理するためのAI搭載プラットフォームです。
Freshworksの2番目の主要製品として、2016年に発売された。
The cloud-based CRM helps businesses manage customer interactions from one screen.
It centralizes customer data and shows a complete history of every touchpoint.
Freddy AIは、見込み客を評価し、取引リスクを予測し、次に取るべき最適な行動を提案します。
Freshworksは、世界中で6万7000人以上の顧客が同社の製品を利用していると主張している。
🏆 受賞：Freshsales CRM
電話、メール、チャット、SMSが1つに統合されています 受信トレイ. Freddy AI handles lead scoring and deal risk. A 21-day free trial covers every tier.
Freshsales CRM の価格設定
Freshsales uses a tiered pricing structure for different business sizes.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 成長 | 1ユーザーあたり月額9ドル | 小規模な営業チームが |
| プロ | 1ユーザーあたり月額39ドル | 成長中の中規模企業 |
| 企業 | 1ユーザーあたり月額59ドル | Larger teams needing deeper automation |
価格は2026年7月に確定しました。
無料トライアル: Yes. Freshsales offers a 21-day free trial for all its pricing tiers, with no credit card required to create a new account.
返金保証: Freshworks does not publish a blanket refund window. The 21-day trial is the intended way to test before you pay.
📌 注記： Freshsales also offers a free plan for up to 3 users with most features included. Freshsales pricing has dropped over the years, and is now 2 to 3 times lower than before. That makes it an excellent value for small teams.
⚠️ Pricing conflict flagged: Our CSV lists Growth at $9, Pro at $39, and Enterprise at $59 per user/month. Third-party sources quote an entry plan near $11 and an Enterprise tier near $71. Check the Freshworks pricing page before you buy. We treat the table above as our source of record.
Freshsales CRMの主なメリット
Freshsalesを検討する価値がある理由は以下のとおりです。
- フレディAI： It scores leads by behavior and profile to improve conversion rates. It also recommends the next best action to close deals.
- 視覚的なパイプライン管理: Kanban boards track deal progress and surface bottlenecks fast. Sales activities stay visible to the whole team.
- 統合受信トレイ： Built-in phone, email, chat, and SMS live inside one screen. One-click phone, sales lead tracking, and event tracking are included.
- 360度顧客ビュー： A full timeline of customer interactions sits on every record. That collected data feeds personalized marketing campaigns.
- オムニチャネルリーチ： Freshsales connects with WhatsApp Business, Facebook Messenger, and LINE. It also links to Google, Microsoft 365, Slack, and Zoom.
- 報告 and forecasting: Around a dozen predefined sales reports ship ready to edit. AI insights help you track team performance and forecast revenue.
- Freshworks suite fit: It ties tightly to Freshmarketer and Freshdesk. Teams already using other Freshworks products get one shared customer record.
私たちのチームが気づいたこと
Note: We have not had extensive hands-on time with Freshsales CRM yet. The points above come from Freshworks documentation, published specs, and G2 and Capterra reviews, where the platform holds an average score near 4.5/5.
Freshsales CRMのメリットとデメリット
✅ メリット
- Freddy AIは、見込み客を評価し、取引リスクを予測し、次に取るべき最適な行動を提案します。
- Built-in phone, email, chat, and SMS inside a unified inbox
- Free plan for up to 3 users plus a 21-day free trial on every tier
- 電話、チャット、メールによる24時間年中無休（平日）のサポートを全プランで提供
- 中小企業にとって非常に価値のある商品です
❌ デメリット
- Slow and overwhelming user experience, with cluttered navigation and slow loading times
- Around 385 integrations, fewer than established competitors
- Lacks some key functionality compared to HubSpot and セールスフォース
- Limited native connectors outside the Freshworks family
Nimble CRM とは何ですか?
Nimble CRM is a relationship focused CRM built for small businesses and teams.
Co-founder Jon Ferrara designed it as a relationship-first platform.
It pulls social and business data into rich, unified contact records.
That contact management approach fixes siloed contacts across email and social media.
NimbleはMicrosoft 365およびGoogle Workspaceと直接連携します。
The result is a unified relationship management platform for people related processes.
Centralizing customer information this way helps small firms drive business growth.
In customer relationship management Nimble picks the contact-first path to business growth.
ニンブルCRM
A smart CRM that automagically builds contact records from social media insights. One plan includes every feature. Nimble Prospector captures contact details from any website.
Nimble CRM の価格
Nimble’s pricing is one plan that includes all features.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 有料プラン | ユーザーあたり月額24.90ドル | 中小企業 teams wanting every feature without tier math |
価格は2026年7月に確定しました。
無料トライアル: Yes. Nimble offers a 14-day free trial so you can test the software before committing to a subscription.
返金保証: Nimble does not advertise a refund window. The trial is the safe way to check fit.
📌 注記： The plan stores up to 25,000 contacts. Every extra 10,000 contact records add $10 per month. Group messaging is capped at 1,000 messages per month on the Business Plan.
⚠️ Pricing conflict flagged: Our CSV lists a single plan at $24.90 per user/month. Nimble’s own page quotes $29.90 monthly and $24.90 when paid annually. The CSV figure matches the annual rate. Budget for the higher number if you pay month to month.
Nimble CRMの主なメリット
Here is where Nimble earns its keep:
- Unified contact records: Nimble automagically builds contact insights from social and business data. It enriches contacts with company name, role, and contact details.
- 俊敏な探鉱者： The Nimble app captures contact details from any website or LinkedIn profile. That means no manual data entry into Nimble contacts.
- Today page dashboard: One screen shows upcoming activities, deals, and engagement opportunities. You get instant access to what needs attention.
- パイプライン管理: Customizable sales pipelines and visual Kanban boards track business processes. You can manage leads through every stage of the sales pipeline.
- Group messages: Send personalized group messages with open and click tracking to any segment. Automated email sequences support marketing automation and follow ups.
- Workspace integration: Microsoft 365 contact sync runs two ways for contacts and calendar. Google Workspace contact sync is one way.
- Enrichment credits: Nimble delivers valuable company details for people at sites you visit. That sales intelligence supports better relationship management and customer retention.
The benefits breakdown below shows how these pieces fit together.
私たちのチームが気づいたこと
Our writer created a Nimble account and worked through contact sync, the Today page dashboard, and Nimble Prospector. Here is what stood out from that hands-on time:
Nimble CRMのメリットとデメリット
✅ メリット
- Clean, attractive user interface that stays easy to use
- Contact search and communication history are praised in user reviews
- One plan includes every feature, so there is no tier guessing
- Improves prospecting effectiveness and lead follow-up efficiency
機能比較
Ready for a closer look at Freshsales CRM vs Nimble CRM?
We cover nine features, then pricing, so you can match each platform to your own sales process.
| 特徴 | フレッシュセールス CRM | ニンブルCRM |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額9ドル | 月額24.90ドル/ユーザー |
| 無料プラン | ✅ 最大3ユーザー | ❌ |
| 無料トライアル | ✅ 21日間 | ✅ 14日間 |
| AIアシスタント | ✅ フレディAI | ✅ AIメールマーケティング |
| 電話とSMS内蔵 | ✅ | ❌ |
| ソーシャルメディアの充実 | ❌ | ✅ |
| 統合 | ✅ Around 385 | ✅ Over 140 |
| モバイルアプリ | ✅ iOS and Android | ✅ iOS and Android |
| 最適な用途 | Sales teams tracking deals | Business professionals nurturing relationships |
1. 連絡先管理
フレッシュセールス CRM: Freshsales centralizes customer information and provides a complete history of every touchpoint. Each record carries a 360-degree view of all customer interactions across email, calls, and chat. Custom fields let you shape records around your own business.
機敏な CRM: Nimble unifies contacts. 想像する every scattered record merged into one profile enriched with social media insights. It centralizes all your contacts and can host up to 25,000 contact records before add ons apply.
2. Sales Pipeline & Deals
フレッシュセールス CRM: Visual sales pipelines track deal progress and identify bottlenecks. Kanban boards drive the pipeline management view. Freshdesk OMNI brings support tickets alongside deals for teams already inside the Freshworks suite.
機敏な CRM: Nimble offers customizable, visual sales pipelines for tracking dollars through each stage. Visual Kanban boards handle repeatable business processes. Tracking leads this way keeps follow ups timely and helps with closing deals.
3. AI and Lead Scoring
フレッシュセールス CRM: Freddy AI scores leads on behavior and profile, which improves conversion rates. It also predicts deal risk and offers recommendations for the next best action. This is the clearest gap between the two products.
機敏な CRM: Nimble applies AI to email marketing rather than deal scoring. It drafts and personalizes messages instead of ranking leads. If predictive scoring matters to you, this is a real gap.
⚠️ 警告： AI scoring only helps once you have enough historical data. New accounts with thin records will not see useful predictions for several weeks.
4. メールとコミュニケーション
フレッシュセールス CRM: Email tracking sits beside built-in phone, chat, and SMS in a unified inbox. You can send personalized bulk emails and monitor activities on those emails. Omnichannel communication covers WhatsApp, Facebook Messenger, and LINE.
機敏な CRM: Nimble handles agent activities and communications history in one place. Its approach to storing and viewing communication history is rated highly by users. The unified inbox has limits, since social platforms restricted API access.
5. 自動化とワークフロー
フレッシュセールス CRM: Sales sequences automate repetitive tasks, freeing sales reps to focus on selling. You can create tasks, trigger follow ups, and stage アウトリーチ by date. Automation depth grows as you move up the tiers.
機敏な CRM: Workflow templates give a systematic way to handle people related processes. Automation covers task management, so a team member can quickly create repeatable steps. This improves employee efficiency without heavy setup.
6. 統合
フレッシュセールス CRM: The marketplace offers around 385 integrations and apps at the time of writing. Freshsales connects with Google, Microsoft 365, Slack, and Zoom. Native connectors with third-party solutions stay limited outside the Freshworks family.
機敏な CRM: Nimble integrates with over 140 SaaS business applications and social media platforms. Data importation from Gmail, Twitter, and Outlook works out of the box. Many other connections need Zapier or Pabbly.
7. Lead Capture and Web Forms
フレッシュセールス CRM: Web forms feed new leads straight into the CRM with event tracking attached. One-click phone and sales lead tracking start the moment a form lands. Marketing and sales share the same customer data from that point on.
機敏な CRM: An online form ビルダー captures important information from your website. Submissions land as existing contact records or new ones without duplicates. It is simple, and it fits the relationship focused CRM model.
8. Sales Intelligence and Prospecting
フレッシュセールス CRM: Smart AI agents surface signals from sales activities across the pipeline. They flag stalled deals and prompt reps to respond. The focus stays on your own data rather than outside enrichment.
機敏な CRM: Nimble Prospector gathers contact insights from LinkedIn and any website you ブラウズ. Enrichment credits pull company name, role, and business data into the record. This is Nimble’s strongest single feature.
9. Reporting and Ease of Use
フレッシュセールス CRM: Around a dozen predefined sales reports ship fully customizable. FreddyAI Co-Pilot adds insights for team performance and revenue forecasting. The trade-off is a slow and overwhelming user experience, with cluttered navigation and slow loading times.
機敏な CRM: Analytics highlight areas of potential improvement rather than deep forecasting. Automations keep the daily view tidy. The clean interface is why small business teams call it the perfect CRM for light reporting needs.
10. 価格設定とコスト
料金プランを並べて比較してみましょう。
| プラン | フレッシュセールス CRM | ニンブルCRM |
|---|---|---|
| 無料 | 最大3ユーザーまで無料プラン | ❌ |
| エントリーレベル | 成長 — 月額9ドル/ユーザー | Paid Plan — $24.90 per user/month |
| 中級クラス | プロ版 — 月額39ドル/ユーザー | ❌ Single plan only |
| トップティア | エンタープライズ版 — 月額59ドル/ユーザー | ❌ Single plan only |
フレッシュセールス CRM: The Growth tier undercuts Nimble by a wide margin. A free plan for up to 3 users lets a tiny team run real sales without paying. Costs climb quickly once you need Pro or Enterprise automation.
機敏な CRM: One price buys every feature, so nothing is locked behind an upgrade. That simplicity costs more per seat at the entry point. Add ons for extra contacts and enrichment credits raise the real monthly figure.
💡 プロのヒント: Run both free trials at once with the same 20 contacts. Twenty-one days on Freshsales and fourteen on Nimble is enough to feel the difference in daily use.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 最低の参入コスト | フレッシュセールス CRM | $9 versus $24.90 per seat |
| ソーシャルメディアを使った見込み客開拓 | ニンブルCRM | Prospector enriches contacts |
| 電話とSMS機能が内蔵されています | フレッシュセールス CRM | 統合受信トレイを含む |
| One simple plan | ニンブルCRM | All features, no tiers |
| Predictive lead scoring | フレッシュセールス CRM | Freddy AI ranks leads |
| Microsoft 365 contact sync | ニンブルCRM | Two-way sync for contacts |
💰 あなたの予算
Freshsales starts cheaper and even has a free tier for three seats. Nimble asks more upfront but never charges you to unlock a feature.
🔌 あなたの技術スタック
Already running other Freshworks products like Freshdesk or Freshmarketer? Freshsales shares one customer record with them. If your day lives in Microsoft 365 or Google Workspace, Nimble integrates more naturally.
📝 Your Sales Style
High-volume outbound teams need sequences, dialing, and deal risk flags. Consultants nurturing relationships one conversation at a time will prefer Nimble’s contact-first layout.
🎓 あなたの経験レベル
Freshsales offers an intuitive interface for its category, but the sheer feature count slows new users down. Nimble is user-friendly and straightforward from the first login.
🆓 無料トライアルとデモ
Freshsales gives you 21 days with no credit card required. Nimble gives you 14 days, which is tight if you want to test contact sync properly.
🛟 サポートオプション
Freshsales provides 24/5 support across all plans via phone, chat, and email. Nimble leans on documentation and email support, which suits smaller teams with simpler questions.
切り替えガイド
Already on one of these? Here is what changes if you move.
🔄 Switching from Freshsales CRM to Nimble CRM?
✅ 得られるもの：
- Social media insights attached to every contact automatically
- Nimble Prospector for capturing contact details while you browse
- A single plan with no locked features
❌ 失うもの：
- Freddy AI lead scoring and deal risk prediction
- Built-in phone and SMS inside the CRM
- Freshworksの他の製品との密接な連携
📋切り替え方法：
- Export contacts, deals, and notes from Freshsales as CSV files
- Create a Nimble account and connect Microsoft 365 or Google Workspace
- Import the CSV, map custom fields, then rebuild your sales pipelines
🔄 Switching from Nimble CRM to Freshsales CRM?
✅ 得られるもの：
- Freddy AI scoring, deal risk alerts, and next best action prompts
- A unified inbox with phone, email, chat, and SMS
- Around a dozen customizable sales reports for forecasting
❌ 失うもの：
- Automatic contact enrichment from social and business data
- The Today page dashboard view of engagement opportunities
- Flat, single-plan pricing with everything included
📋切り替え方法：
- Export Nimble contacts, deals, and communication history to CSV
- Start the 21-day Freshsales trial and pick your tier
- Import the data, set up pipelines, then turn on Freddy AI scoring
私たちのレビューで取り上げられなかったこと
This comparison focused on small and medium sized businesses. We did not evaluate enterprise SSO, custom API work, or bulk licensing for either platform. Our notes reflect the July 2026 versions, and features may shift after that date. If you manage 50 or more users, your priorities will differ from what we covered here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | フレッシュセールス CRM |
| 🚀 コアCRM機能 | フレッシュセールス CRM |
| 🤖 AIと自動化 | フレッシュセールス CRM |
| 👥 連絡先管理 | ニンブルCRM |
| 👶 使いやすさ | ニンブルCRM |
| 🔌 連携機能 | フレッシュセールス CRM |
| 📊 報道 | フレッシュセールス CRM |
| 🏆総合優勝 | フレッシュセールス CRM |
🏆 受賞者：FRESHSALES CRM
Freshsales CRM wins 5 out of 7 categories.
最適な用途: Sales teams tracking deals, medium sized businesses, and any company already using other Freshworks products
Freshsales CRM and Nimble CRM solve different halves of the same problem. Freshsales runs the deal. Nimble runs the relationship behind it.
Nimble is genuinely good at what it does. If your work is nurturing relationships, prospecting on LinkedIn, and keeping communication history clean, it earns its price. Service-based professionals get real value from it.
But most teams need more than contact management. Freshsales gives you Freddy AI, phone, pipeline management, and reporting for less money per seat. That is why it takes the win.
Freshsales CRMの比較
Freshsalesと他のCRMソフトウェアを比較すると、以下のようになります。
Freshsalesが勝利した点： Cheaper paid entry at $9 per seat, built-in telephony without an add-on, tighter fit with Freshdesk and Freshmarketer
HubSpotが優れている点： Far larger app marketplace, deeper content and marketing tooling, stronger free tier for larger teams
Freshsalesが勝利した点： Cleaner onboarding for first-time CRM buyers, Freddy AI scoring on lower tiers, 24/5 support on every plan
Zoho CRMが優れている点： Wider module range across the Zoho suite, more granular custom fields, broader third-party connector list
Freshsalesが勝利した点： Native phone, chat, and SMS in one inbox, a free plan パイプドライブ does not offer, AI insights for revenue forecasting
Pipedriveが勝利した点： Faster interface with less clutter, simpler pipeline setup for tiny teams, more predictable learning curve
Freshsalesが勝利した点： A fraction of the per-seat cost, usable without hiring a setup consultant, faster setup for small business teams
Salesforceが優れている点： Deeper customization for complex sales, a far larger partner network, better fit for enterprise reporting demands
Nimble CRMの比較をもっと見る
Here is how Nimble measures up against other management software:
Nimbleが優れている点： Lower entry price per seat, automatic social enrichment of contact records, far shorter setup time
キープ 勝利したタイトル： Deeper marketing automation branching, native invoicing and payments, stronger campaign builder
Nimbleが優れている点： Prospector browser extension for capturing leads, richer unified contact profiles, better Microsoft 365 two-way sync
カプセルCRM 勝利したタイトル： A genuine free tier for very small teams, lighter interface, cheaper paid plans at the entry level
Nimbleが優れている点： Relationship-first record design, faster contact search, simpler single-plan pricing
Insightlyが勝利した点： Built-in project management after the deal closes, more reporting depth, stronger workflow rules
Nimbleが優れている点： Contact enrichment Monday cannot match, less configuration before first use, tighter focus on people rather than tasks
月曜日のCRMの勝利点： Flexible boards for team collaboration, wider automation recipes, better cross-department visibility
よくある質問
FreshSalesはCRMですか？
Yes. It is a cloud-based customer relationship management tool from Freshworks. It handles contacts, deals, email, and reporting for sales teams of most sizes.
Nimbleの月額料金はいくらですか？
The single paid plan costs $24.90 per user per month on annual billing. Monthly billing runs higher, and extra contacts add $10 per 10,000.
Freshsalesの利点は何ですか？
Freddy AI scoring, a unified inbox with phone and SMS, visual pipelines, around 385 integrations, and 24/5 support on every plan. It also offers excellent value for smaller teams.
Nimbleのデメリットは何ですか？
Many integrations need Zapier or Pabbly. The unified inbox is limited by social platform API changes. The Android app reviews worse than iOS.
ナンバーワンのCRMプラットフォームは何ですか？
Salesforce holds the largest market share. Between these two, Freshsales CRM wins for most businesses on price, AI features, and reporting depth.
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