クイックスタート
This guide covers every BugHerd feature:
- はじめる — Create your BugHerd account and add your first project
- How to Use All-In-One Dashboard — One page for every task, comment, and bug report across projects
- How to Use Built-In Kanban Board — Drag tasks through To Do, In Progress, and Done stages
- How to Use Detailed Bug Reporting — Browser, operating system, and screen resolution attached to each report
- How to Use Easy Set-ups — First project live in under five minutes, no developer needed
- How to Use Advanced App Integrations — Two-way sync with over 20 popular web apps your team already uses
- How to Use Automatic screenshot capture — Every comment ships with a screenshot pinned to the exact element
- How to Use Feedback Tool — Clients point, click, and comment without creating an account
- How to Use MS Teams — New tasks posted into your Microsoft Teams channel automatically
- How to Use Rask Board — A separate board per project so client work never overlaps
所要時間： 各作品につき5分
このガイドには以下の内容も含まれています。 プロのヒント | よくある間違い | トラブルシューティング | 価格 | 代替案
このガイドを信頼する理由
I’ve run BugHerd on client builds for two years and tested every feature here.
This tutorial comes from real hands-on experience, not vendor screenshots.
BugHerd is a visual feedback and bug tracking tool used by over 6,000 companies worldwide.
Clients point at a broken element, click, and comment.
BugHerd grabs the technical details behind that comment automatically.
This How to Use BugHerd guide shows you how to use every major feature, step by step.
BugHerd Tutorial
This complete BugHerd tutorial walks you through managing feedback from first project to finished build.
バグハード
Stop chasing vague client feedback through email. BugHerd pins every comment to the exact page element and captures the technical details for you. Free 7-day trial, no credit card required.
Getting Started with BugHerd
いずれかの機能を使用する前に、この初回設定を完了してください。
It takes about three minutes and needs no developer.
ステップ1：アカウントを作成する
Go to the BugHerd website and click “Start Free Trial”.
Enter your email and pick a password.
The free 7-day trial needs no credit card.
✓ チェックポイント: チェックしてください 受信トレイ 確認メールについて。
ステップ2：ブラウザ拡張機能をインストールする
BugHerd runs in Chrome, Firefox, and Edge on any operating system.
Install the BugHerd extension from your browser store and log in.
Here’s what my own setup looked like:
✓ チェックポイント: The BugHerd sidebar opens on any page you load.
ステップ3：最初のプロジェクトを作成する
Click “New Project” and paste the URL of your live website or staging build.
Then invite clients and teammates by email from the members tab.
✅ 完了: Your BugHerd project is live. You’re ready to use any feature below.
How to Use BugHerd All-In-One Dashboard
All-In-One Dashboard keeps every task, comment, and bug report from all your projects on one page.
以下に、その使用方法をステップごとに説明します。
ステップ1：ダッシュボードを開く
Log into your BugHerd account and open the dashboard.
Every BugHerd project you manage shows up here.
Step 2: Filter By Project
Click a project name to load only its feedback.
Use the status filter to hide finished tasks.
これがその様子です。
✓ チェックポイント: Only tasks from the selected project stay visible.
Step 3: Assign The Work
Assign each task to a teammate and set a due date.
✅ 結果: Your whole team sees the same list of open bugs.
💡 プロのヒント: Sort by severity first. Critical bugs on a live website should never sit behind cosmetic requests.
How to Use BugHerd Built-In Kanban Board
Built-In Kanban Board moves each task through clear stages instead of a flat list.
以下に、その使用方法をステップごとに説明します。
Step 1: Open The Board View
Click “Board” inside any BugHerd project.
Four default columns appear across the screen.
Step 2: Drag A Task
Drag a task card from Backlog into To Do.
The assignee gets notified straight away.
これがその様子です。
✓ チェックポイント: The card sits in its new column and keeps its comments.
Step 3: Review Progress Daily
Check the Done column each morning to track what shipped.
✅ 結果: Feedback moves through a workflow instead of piling up.
💡 プロのヒント: Add severity tags before you drag anything. Tags and severity levels help you organize feedback fast.
How to Use BugHerd Detailed Bug Reporter
Detailed Bug 報告 attaches the technical details developers need to every bug report.
以下に、その使用方法をステップごとに説明します。
Step 1: Pin A Comment
Click any element on the page and leave a comment.
BugHerd grabs the page URL as you type.
Step 2: Check The Details Tab
Open the task and click the details tab.
You get detailed information: browser, operating system, and screen resolution.
これがその様子です。
✓ チェックポイント: Browser version and screen resolution appear without you typing them.
Step 3: Send It To A Developer
Assign the bug report to one of your web developers.
✅ 結果: Every bug report arrives with the important information developers need.
💡 プロのヒント: Record video feedback for complex issues. A ten-second clip beats three rounds of email.
How to Use BugHerd Set-ups
Easy Set-ups gets your first project collecting website feedback in under five minutes.
以下に、その使用方法をステップごとに説明します。
Step 1: Create A New Project
Click “New Project” and paste your site URL.
Name it after the client or the build.
Step 2: Add The JavaScript Snippet
Copy the JavaScript snippet and paste it before your closing body tag.
That JavaScript code loads the BugHerd sidebar for guests.
これがその様子です。
✓ チェックポイント: The BugHerd sidebar appears when you reload the page.
Step 3: Open General Settings
Adjust permissions and email alerts under general settings.
✅ 結果: Your first project is live and ready for comments.
💡 プロのヒント: Skip the code on staging sites. The BugHerd extension alone is enough while you test.
How to Use BugHerd Advanced App Integrations
Advanced App Integrations pushes BugHerd tasks into the apps your team already opens daily.
以下に、その使用方法をステップごとに説明します。
ステップ1：統合機能を開く
Go to project settings and click “Integrations”.
BugHerd integrates with over 20 popular web apps.
ステップ2：アプリを選択する
Choose Trello, Asana, Jira, GitHub, or Slack.
ザピエール covers anything not on the list.
これがその様子です。
✓ チェックポイント: A test task appears in the connected app within a minute.
Step 3: Add Your Credentials
Create the connection using API Key credentials and map your fields.
✅ 結果: Bugs land in your tracker without manual copying.
💡 プロのヒント: Map severity to your tracker priority field. Otherwise every task arrives as medium.
How to Use BugHerd Automatic screenshot capture Tool
Automatic screenshot capture saves a screenshot of the exact element the client clicked.
以下に、その使用方法をステップごとに説明します。
Step 1: Click The Broken Element
Point at the element and click it once.
A comment box opens over that spot.
Step 2: Write The Comment
Describe the problem in one plain sentence.
The screenshot is captured automatically as you submit.
これがその様子です。
✓ チェックポイント: The task thumbnail shows the page with a pin on the element.
Step 3: Annotate If Needed
Draw an arrow on the screenshot to point at the fault.
✅ 結果: Nobody argues about which button was broken.
💡 プロのヒント: Ask clients to click the element itself, not the space beside it. Pins tied to the right element save rework.
How to Use BugHerd Feedback Tool
Feedback Tool lets clients provide feedback by pointing and clicking, with no account needed.
以下に、その使用方法をステップごとに説明します。
Step 1: Invite Clients
Open the members tab and invite clients by email.
Set them as guests, not members.
Step 2: Share The Live Link
Send the link to your live website or staging build.
They start giving feedback in the sidebar immediately.
これがその様子です。
✓ チェックポイント: Guest comments appear as sticky notes on the page.
Step 3: Triage Incoming Comments
Convert each useful comment into a task with an owner.
✅ 結果: Client feedback arrives in context, not in a spreadsheet.
💡 プロのヒント: Send a 60-second screen recording with the invite. Clients who watch it file better bug reports.
How to Use BugHerd MS Teams
MS Teams posts new BugHerd tasks straight into your Microsoft Teams channel.
以下に、その使用方法をステップごとに説明します。
Step 1: Connect Teams
Click “MS Teams” in the integrations list.
Sign in with your Microsoft work account.
Step 2: Choose A Channel
Pick the channel that should receive alerts.
A dev channel beats a general one.
これがその様子です。
✓ チェックポイント: A test card posts into the channel you selected.
Step 3: Filter The Noise
Limit alerts to new tasks and status changes only.
✅ 結果: Your development teams hear about bugs without opening BugHerd.
💡 プロのヒント: Turn off comment alerts. Only new tasks and blockers deserve a channel ping.
How to Use BugHerd Rask Board
Rask Board gives each project its own board so nothing gets mixed between clients.
以下に、その使用方法をステップごとに説明します。
Step 1: Open The Project Board
Select a project and open its board.
Boards are per project, not shared.
Step 2: Group Your Columns
Rename columns to match how your team actually works.
Keep it to four columns maximum.
これがその様子です。
✓ チェックポイント: Only that project’s tasks appear on the board.
Step 3: Archive Finished Work
Archive completed tasks weekly so the board stays readable.
✅ 結果: Project managers can scan one board and know the status.
💡 プロのヒント: Archive rather than delete. Archived tasks keep the screenshot and technical details for later.
BugHerd Pro Tips and Shortcuts
After two years of managing feedback in BugHerd, here are my best tips.
キーボードショートカット
| アクション | ショートカット |
|---|---|
| Open the BugHerd sidebar | Click the extension icon |
| Create task from selection | Click element, then type |
| Cancel a pinned comment | ESC |
| Submit a comment | Ctrl + Enter |
ほとんどの人が見逃す隠れた機能
- Guest access without accounts: Clients provide feedback with no signup, which removes the biggest excuse for silence.
- Video feedback: Record a short clip for complex issues instead of writing five paragraphs.
- Unlimited projects and guests: Every paid plan includes unlimited projects, so run one per client.
📌 More resources: the BugHerd computer illustration by Sher Rill Ng suits the brand well.
BugHerd Common Mistakes to Avoid
Mistake #1: Treating Every Comment as a Task
❌ 間違い: Turning all client feedback into tasks, so the board fills with duplicates and opinions.
✅ 右: Triage first. Convert only actionable comments into tasks, then tag the rest for later review.
Mistake #2: Skipping the JavaScript Snippet on Live Sites
❌ 間違い: Relying on the browser extension only, so clients without it cannot leave a comment.
✅ 右: Add the JavaScript code to your live website. Guests then get the sidebar with no install.
Mistake #3: Inviting Clients With No Instructions
❌ 間違い: Sending a bare invite link and hoping clients work out how BugHerd works.
✅ 右: Send a two-line note: click the element, type the problem, hit submit. Super easy from there.
BugHerd Troubleshooting
Problem: The Sidebar Does Not Appear
原因： The JavaScript snippet is missing, or the BugHerd extension is disabled for that site.
修理： Reload the page and enable the extension, then check the snippet placement.
Problem: Clients Cannot Leave Feedback
原因： Guest permissions are off, or the invite went to the wrong email address.
修理： Open general settings, switch guest access on, and resend the invite from the members tab.
Problem: Screenshots Look Wrong
原因： The page loaded content after the screenshot fired, common on slow or lazy-loaded pages.
修理： Wait for the page to finish loading, then pin the comment again. Screen resolution is recorded either way.
📌 注記： If none of these fix your issue, contact BugHerd support. Is BugHerd down? Check their status page first.
BugHerd とは何ですか?
バグハード is a website feedback and bug tracking tool for great websites.
It pins every comment to the exact page element.
Think of it like sticky notes stuck directly onto a live website.
こちらの簡単な概要をご覧ください。
主な機能は以下のとおりです。
- オールインワンダッシュボード： See all the bugs, comments, and tasks from every BugHerd project in one view
- 内蔵カンバンボード： Organize feedback into stages like To Do, In Progress, and Done
- Detailed Bug Reporting: Technical details are captured automatically with every comment
- Easy Set-ups: Setup takes less than 5 minutes using an extension or a snippet
- Advanced App Integrations: Connects with Trello, Asana, Jira, GitHub, Slack, and Zapier
- Automatic screenshot capture: BugHerd captures screenshots automatically with each piece of feedback
- Feedback Tool: Guests leave visual feedback on any page without signing up
- MS Teams: Sends task alerts into the Teams channel your team already watches
- Rask Board: Each project gets its own board for tracking tasks and requests
BugHerd offers unlimited projects and unlimited clients on every plan.
Over 6,000 companies use BugHerd, from solo web developers to large development teams.
詳細なレビューについては、こちらをご覧ください。 BugHerd review.
BugHerdの価格設定
Here’s what BugHerd costs in 2026:
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 基本 | $41/mo billed annually | フリーランサー and small teams collecting website feedback |
| プロ | $83/mo billed annually | Agencies automating website QA and client collaboration |
| カスタム | Let’s Talk | Larger teams needing enterprise-grade 安全 そしてサポート |
Basic and Pro include 5 members, with extra seats at $8/member.
Custom starts at 25 members with per member pricing.
無料トライアル: はい、7日間、クレジットカードは不要です。
返金保証: Not advertised; the trial is the safety net.
💰 最もお得な価格: Pro — two-way integrations and client collaboration suit busy agencies.
BugHerdと代替案の比較
How does BugHerd compare? Here is the competitive landscape:
この比較をご覧ください。
| 道具 | 最適な用途 | 価格 | 評価 |
|---|---|---|---|
| バグハード | Client feedback on great websites | 月額41ドル | ⭐ 4.6 |
| ジラ | Engineering-heavy bug tracking | 月額8ドル | ⭐ 4.3 |
| UserSnap | Product teams collecting user reports | 月額39ドル | ⭐ 4.5 |
| Marker.io | Two-way sync with existing trackers | 月額39ドル | ⭐ 4.6 |
| やり残し | Teams wanting Git plus project tracking | 月額35ドル | ⭐ 4.4 |
| ユーザーバック | Feature requests plus visual feedback | 月額49ドル | ⭐ 4.5 |
おすすめ商品：
- 総合ベスト： BugHerd — fastest path from client comment to assigned task.
- ベスト予算： Jira — cheap per user, but expect real setup work.
- 初心者におすすめ： BugHerd — clients need no account and no training.
- Best for developer workflow: Marker.io — pushes issues into your tracker with technical details attached.
🎯 BugHerdの代替案
Looking for BugHerd alternatives? Here are the top options:
- 🏢 ジラ: The standard for engineering teams tracking all the bugs, though clients will never use it comfortably.
- 📊 ユーザースナップ: Strong on user surveys and product feedback, with screenshot capture built into the widget.
- 🔧 マーカー.io: Best two-way sync with Jira, Trello, and GitHub for teams that live in their tracker.
- 💼 やり残し： Combines bug tracking with Git repositories, which suits in-house development teams.
- 🚀 ユーザーバック: Pairs visual feedback with feature request voting, useful for SaaS product managers.
全リストについては、こちらをご覧ください。 BugHerdの代替案 ガイド。
⚔️ BugHerdとの比較
Here is how BugHerd stacks up against each competitor:
- BugHerd vs Jira: BugHerd wins on client collaboration; Jira wins on engineering depth and reporting.
- BugHerd vs UserSnap: BugHerd is simpler for agencies; UserSnap suits product teams running surveys.
- BugHerd vs Marker.io: Marker.io syncs deeper with trackers; BugHerd is faster for non-technical clients.
- BugHerdとBacklogの比較： Backlog bundles Git hosting; BugHerd stays focused on website feedback.
- BugHerd vs Userback: Userback adds feature voting; BugHerd handles client sign-off work better.
Start Using BugHerd Now
You learned how to use every major BugHerd feature:
- ✅ All-In-One Dashboard
- ✅ Built-In Kanban Board
- ✅ Detailed Bug Reporting
- ✅ Easy Set-ups
- ✅ Advanced App Integrations
- ✅ Automatic screenshot capture
- ✅ Feedback Tool
- ✅ MS Teams
- ✅ Rask Board
次のステップ： create a new project and invite one client.
Most people start with the Feedback Tool.
5分もかかりません。
よくある質問
How to use BugHerd?
Install the BugHerd extension, create a project, then click any element on your website to comment. BugHerd captures the screenshot and technical details automatically and turns feedback into tasks.
バグハードとは何ですか？
BugHerd is a visual feedback and bug tracking tool for websites. Clients point, click, and comment, and each comment becomes a task with a screenshot attached.
What is sidebar BugHerd?
The BugHerd sidebar is the panel that opens on your site. It lists every task for that page and lets you create, assign, and track feedback without leaving the browser.
BugHerdの料金はいくらですか？
BugHerd plans start at $41/mo billed annually for Basic. Pro costs $83/mo billed annually, and Custom is quote-based. A free 7-day trial needs no credit card.
How do I give feedback to a website?
Open the site with the BugHerd extension or snippet active, click the element you want changed, and type your comment. Clients can provide feedback without accounts.
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