⚡ Verdetto rapido:
- Prezzi: Rame CRM starts at $9/seat/month. Close CRM starts at $35/seat/month.
- Ideale per: Copper for Google Workspace teams living in the Gmail posta in arrivo. Close for outbound sales teams that live on phone calls.
- Differenza fondamentale: Copper runs as a Chrome extension inside Gmail and Google Calendar. Close ships a built in calling stack with a power dialer.
- La nostra scelta: Copper CRM, based on its higher aggregate rating and much lower entry price.
These two tools are not chasing the same buyer.
Copper CRM was built for companies that run on Google.
Close CRM was built for sales teams that run on the phone.
One lives inside your Gmail tab. The other replaces your phone system.
Here is how to pick the right sales CRM for your Attività commerciale.
Panoramica
This Copper CRM vs Close CRM comparison covers pricing, features, and day to day functionality.
Abbiamo esaminato la documentazione, le pagine dei prezzi e le recensioni degli utenti per entrambi gli strumenti.
I nostri autori hanno anche trascorso del tempo di persona con ognuno di loro.
Tali annotazioni compaiono nella sezione "Cosa ha notato il nostro team" qui di seguito.
By the end you will know which tool fits your sales process.
Che cos'è Copper CRM?
Copper CRM is customer relationship management software built for Google Workspace.
It launched in 2012 as a simple Gmail extension that killed manual data entry.
It grew into a full CRM for Google Workspace, formerly G Suite.
A Chrome extension puts your leads and deals right inside the Gmail inbox.
Copper dichiara di avere oltre 30.000 clienti CRM in tutto il mondo, tra cui Google stessa.
Here is a closer walkthrough of how the platform works day to day.
🏆 Vincitore: Copper CRM
Manage contacts and deals without leaving Gmail. Copper syncs email, meetings, and new contacts automatically.
Prezzi del CRM in rame
Copper CRM pricing runs across four tiers. Every plan is billed per seat.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Antipasto | $9/posto/mese | Organizzazione dei contatti soltanto |
| Di base | $23/posto/mese | Piccola impresa teams up to 2,500 contacts |
| Professionale | $ 59/posto/mese | Flusso di lavoro automazione and 15,000 contacts |
| Attività commerciale | $ 99/posto/mese | Email sequence sending and website tracking |
Pricing verified August 2026.
Prova gratuita: Yes. Copper offers a 14-day free trial for new users.
Garanzia di rimborso: Copper does not advertise a refund window. Use the trial to test first.
📌 Nota: The Starter plan has no pipeline functionality. It only organizes contacts. You need Basic or higher to create pipelines.
⚠️ Avvertimento: The rates above reflect annual billing. Copper’s public site lists higher figures when paid monthly, such as $29 for Basic and $69 for Professional. Check the vendor site before you buy.
Principali vantaggi del CRM in rame
Here is what makes Copper worth a look:
- Integrazione con Google Workspace: Copper syncs emails, meetings, and contact data on its own. It is the only CRM built specifically for Google Workspace.
- Work from Gmail and Google Calendar: Create and update leads, opportunities, people, companies, and tasks directly from either app.
- Familiar interface: The design mirrors other Google products. Teams already using Google Docs and Google Sheets pick it up fast.
- Pipeline multiple: Track sales opportunities and projects across custom stages. You can easily track deals and projects side by side.
- Workflow automation and lead scoring: Automate tasks that would otherwise eat your day. Lead scoring ranks which new lead deserves attention first.
- Email templates and tracking: Copper tracks opens and clicks. Email templates keep replies consistent across the whole sales team.
- API intuitiva: Copper’s API is powerful and easy to work with. Any developer can build custom integrations with other tools.
You can test every one of these on the free trial.
Cosa ha notato il nostro team
Nostro scrittore signed up for Copper and used it alongside a live Gmail account for several days. Here is what stood out:
Vantaggi e svantaggi del CRM in rame
✅ Pro
- Deepest Google Workspace integration of any CRM software
- Chrome extension works inside Gmail and Google Calendar
- Starter plan costs $9 per seat per month
- Automatically populates records with data from Gmail
- Funziona solo con Google Workspace, non con Microsoft 365.
❌ Contro
- Pricing climbs steeply at each higher tier
- Cannot be used natively by Microsoft 365 companies
- Contact management glitches reported, including disappearing contact information
- Marketing tools are clunky and powered by an external add on called Outfunnel
Che cos'è Close CRM?
Close CRM is a sales CRM built for small to medium-sized businesses.
Its whole focus is turning leads into revenue.
Email, calling, and SMS all sit in a single inbox.
Sales reps place phone calls straight from the browser or a mobile device.
That makes it closer to a sales engagement tool than a classic CRM.
This video walks through the interface in more detail.
🥈 Runner Up: Close CRM
Call, testo, and email prospects from one screen. Built for outbound teams chasing more deals per week.
Chiudi i prezzi del CRM
Close offers three plans. Each one is priced per seat.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Essenziali | $ 35/posto/mese | Startup features for a first sales hire |
| Crescita | $ 99/posto/mese | Professional features like the power dialer |
| Scala | $ 139/posto/mese | Call coaching and custom objects |
Pricing verified August 2026.
Prova gratuita: Yes. Close offers a 14-day free trial with no card required up front.
Garanzia di rimborso: None published. The trial is the safest way to test it.
📌 Nota: Every plan includes built in calling, texting, and email. Advanced automation and collaboration tools sit in the higher tiers.
⚠️ Avvertimento: Close has renamed and repriced its tiers before. Older sources list Startup, Professional, and Enterprise at $49, $99, and $139 per seat annually. Confirm current plan names on the vendor site.
Principali vantaggi di Close CRM
Here is where Close earns its keep:
- Chiamata integrata: Dial from the platform with no separate phone system. A power dialer and predictive dialer let reps dial multiple numbers back to back.
- Viste intelligenti: Filter and search leads by criteria that matter to you. Reps see which prospects to work next.
- One inbox for sensibilizzazione: Email, calls, and SMS land in one place. Bulk email and email sequences run from the same screen.
- Automation and reminders: Workflows send follow ups without manual effort. Automated reminders keep tasks from slipping.
- Chiama il coaching: Managers listen live and talk reps through a call. Activity lands on profile timelines for review.
- Installazione rapida: A CSV import tool and a free one-click migration tool move your data across from other CRM options.
- Supporto e sicurezza: A help center, API docs, and regular product updates back the platform. Close treats data security as a core commitment.
The trial gives you access to all of it for two weeks.
Cosa ha notato il nostro team
Our writer ran Close on a desktop for a week of outbound calling. Here is what stood out:
Chiudi Pro e Contro del CRM
✅ Pro
- Best-in-class call functionality straight from the browser
- Simple enough to drive full team engagement quickly
- Free one-click migration and proactive onboarding help
- Rated 4.7 out of 5 on G2 by users
❌ Contro
- Reporting is weak compared to rival platforms
- Entry pricing is steep for smaller teams
- Less customizable than most other CRMs
- Integrates with 80 tools but misses some key ones
Confronto delle funzionalità
Both tools call themselves CRM software, but they solve different jobs. We compared ten areas that matter most when you pick between them.
| Caratteristica | CRM in rame | Chiudi CRM |
|---|---|---|
| Prezzo di partenza | $9/posto/mese | $ 35/posto/mese |
| Piano gratuito | ❌ | ❌ |
| Integrazione di Google Workspace | ✅ | ❌ |
| Chiamata integrata | ❌ | ✅ |
| Power Dialer | ❌ | ✅ |
| Condotte multiple | ✅ | ✅ |
| Automazione del flusso di lavoro | ✅ | ✅ |
| Gestione del progetto | ✅ | ❌ |
| Oggetti personalizzati | ❌ | ✅ |
| Ideale per | Google Workspace per piccole imprese | A partire da 50 dollari a utente al mese |
1. Gestione dei contatti
CRM di rame: New contacts appear on their own from your Gmail history. You never retype an email address or a job title. The Basic plan holds up to 2,500 contacts and the Professional plan imports up to 15,000.
Chiudi CRM: Leads sit at the center instead of individual people. Smart Views filter them by any criteria so reps prioritise the right prospects. Custom fields and custom objects let you shape records around your own sales processes.
⚠️ Avvertimento: Some Copper users report contact management glitches, including contact information that disappears. Keep an exported backup of your customer relationships.
2. Integrazione di Google Workspace
CRM di rame: This is the reason the product exists. Copper’s integration syncs email, meetings, and files across Gmail and Google Calendar, and reaches into Google Drive, Google Docs, and Google Sheets. You create leads, companies, and tasks directly from the Gmail sidebar.
Chiudi CRM: Google Workspace integration exists but is standard, not native. Close connects to more than 80 other tools, including Zoom meetings and Slack. A few key integrations that rivals ship are still missing.
3. Pipeline di vendita
CRM di rame: You can create pipelines for anything, not just deals. Multiple pipelines run in parallel so one board tracks sales and another tracks client onboarding. The visual layout shows where each opportunity is stuck by date.
Chiudi CRM: The pipeline view is built to expose bottlenecks fast. It is tuned for one job, which is moving a new lead toward a signed deal. Teams wanting broader project management will find it narrow.
4. Calling and Communication
CRM di rame: There is no dialer. The mobile app logs calls and texts automatically, but you place them from your phone. Email templates handle most outreach instead.
Chiudi CRM: Calling is the headline feature. Reps dial multiple numbers in sequence using the power dialer, or let the predictive dialer queue them. Managers use call coaching to whisper guidance mid-call.
💡 Consiglio da professionista: If phone calls drive most of your revenue, this single category may decide the whole comparison for you.
5. Automazione del flusso di lavoro
CRM di rame: Workflow automation removes repetitive admin and manual data entry. It can automate tasks like stage changes and assignment rules. This sits on the Professional plan and above.
Chiudi CRM: Workflows fire automated follow ups and reminders to lift response rates. The automation is aimed squarely at outreach cadence rather than back office admin. Advanced features here start on the middle tier.
6. Email Tools and Sequences
CRM di rame: Automated emails send from your own Gmail account, which keeps them personal. Multi-step email sequence sending is locked to the Business tier. Because they go out as transactional mail, bulk emails have no unsubscribe link.
Chiudi CRM: Email sequences, bulk email, and templates come standard in the shared inbox. Replies drop into the same timeline as calls and texts. Nothing needs a separate marketing app to work.
7. Reporting e analisi
CRM di rame: Custom reporting lets you build your own sales reports from Copper data. Website tracking and lead scoring feed extra signal into those reports. Reporting depth improves noticeably on the Professional and Business plans.
Chiudi CRM: Reporting covers quick KPI dashboards for coaching and activity review. Users describe it as the weakest part of the product. If you need custom graphs and deep slicing, look elsewhere.
8. Data Import and Migration
CRM di rame: Import runs from a spreadsheet or straight from Google Contacts. Records then fill themselves from Gmail activity. There is no white-glove migration service on lower tiers.
Chiudi CRM: A CSV importer plus a free one-click migration tool moves you off another CRM quickly. Support is proactive during onboarding and includes training. Motivated teams get live inside the trial window.
9. Projects and AI Assistance
CRM di rame: Pipelines double as project boards, so client delivery lives beside the sales pipeline. That makes Copper useful after the deal closes. It is a real advantage for agencies juggling clients and projects.
Chiudi CRM: Sales AI summarises calls and drafts follow-up notes for reps. Those advanced capabilities are aimed at speed rather than post-sale work. Delivery and project tracking still need a separate tool.
10. Prezzi e costi
Here are both price lists side by side.
| Livello | CRM in rame | Chiudi CRM |
|---|---|---|
| Iscrizione | Starter — $9/seat/month | Servizi essenziali: 35 dollari a posto al mese |
| Medio | Basic — $23/seat/month | Crescita: 99 dollari a postazione al mese |
| Superiore | Professional — $59/seat/month | Tariffa: 139 dollari a posto al mese |
| Superiore | Business — $99/seat/month | — |
| Prova gratuita | 14 giorni | 14 giorni |
CRM di rame: The $9 Starter plan is the cheapest door into either product, though limited features mean contacts only with no pipelines. Real work begins at Basic. Copper CRM pricing is still considered expensive next to some other CRM tools with matching functionality.
Chiudi CRM: Entry pricing sits nearly four times higher, but the phone system is included. If you would otherwise pay separately for a dialer, the gap narrows fast. For a small business without heavy call volume, it is hard to justify.
💡 Cost Check: Five seats on Copper Basic cost $115 per month. Five seats on Close Essentials cost $175 per month.
Diversi scenari
| Se hai bisogno | Scegliere | Perché |
|---|---|---|
| Budget limitato | CRM in rame | $26 cheaper per seat at entry |
| Heavy outbound calling | Chiudi CRM | Dialer included, no phone bill |
| Google Workspace shop | CRM in rame | Native Gmail and Calendar sync |
| Deep custom reporting | CRM in rame | Close reporting is thin |
| Microsoft 365 shop | Chiudi CRM | Copper cannot run natively |
| Client project tracking | CRM in rame | Pipelines double as project boards |
💰 Il tuo budget
Copper starts at $9 per seat and Close starts at $35. Across a five person sales team that gap compounds every month.
🔌 Il tuo stack tecnologico
If your company already lives in Google, Copper is the obvious fit. If you run Microsoft 365 or need Zoom meetings logged automatically, choose Close instead.
Venditori singoli e piccoli team
Relationship-led selling with long email threads suits Copper. High-velocity outbound that needs more leads dialled per hour suits Close.
🎓 Il tuo livello di esperienza
Both tools are beginner friendly. Copper feels familiar to anyone who can manage a Gmail inbox, while Close wins on speed to full team engagement.
🆓 Prove e demo gratuite
Each vendor gives you 14 days of free access. Run the same ten deals through both before you commit a budget.
🛟 Opzioni di supporto
Close includes free migration help and hands-on onboarding. Copper leans on documentation, an API reference, and third-party add ons for gaps.
Guida al passaggio
Already on one of these? Here is what changes if you move.
🔄 Switching from Copper CRM to Close CRM?
✅ Cosa otterrai:
- A dialer inside the CRM, so reps stop switching apps
- Call coaching and live listening for managers
- Custom objects and deeper record customisation
❌ Cosa perderai:
- Native sync with Gmail, Google Calendar, and Google Drive
- Pipelines used for client project management
- The $9 entry price point
📋 Come effettuare il passaggio:
- Export contacts, companies, and opportunities from Copper as CSV
- Start the Close trial and run the one-click migration tool
- Map custom fields, then rebuild your Smart Views
🔄 Switching from Close CRM to Copper CRM?
✅ Cosa otterrai:
- CRM records that live inside the Gmail sidebar
- Custom reporting, website tracking, and lead scoring
- A far lower per-seat bill for the same headcount
❌ Cosa perderai:
- Built in calling, SMS, and the power dialer
- Smart Views for filtering prospects
- Free migration support and guided onboarding
📋 Come effettuare il passaggio:
- Export leads and activity history from Close
- Install the Copper Chrome extension on your Google account
- Import the file, then let Gmail backfill contact records
Cosa non è stato trattato nella nostra recensione
This comparison focused on small businesses and lean sales teams. We did not test either platform at 50 seats or above, and we did not evaluate custom API builds, single sign-on, or industry compliance needs such as HIPAA. Our notes reflect the August 2026 versions of both products. If you manage a large field sales organisation, your priorities will differ from what we covered here.
Verdetto finale
| Categoria | Vincitore |
|---|---|
| 💰 Prezzi | CRM in rame |
| Freshsales CRM (Freddy AI) | Chiudi CRM |
| 🔗 Integrazioni | CRM in rame |
| 📞 Calling & Outreach | Chiudi CRM |
| ⚙️ Automazione del flusso di lavoro | Cravatta |
| 📊 Segnalazione | CRM in rame |
| Team di vendita aziendali, aziende che necessitano di un'automazione avanzata basata sull'IA, imprese con flussi di lavoro multi-cloud complessi | CRM in rame |
| 🏆 Vincitore assoluto | CRM in rame |
🏆 VINCITORE: COPPER CRM
Copper CRM wins 4 of 7 categories.
Ideale per: Google Workspace businesses, agencies tracking clients and projects, and small teams watching cost per seat.
Copper CRM and Close CRM are aimed at different buyers. Copper is a relationship tool that hides inside software your team already uses every day.
Close is a sales engine. It replaces your phone system and pushes reps to work more leads per hour.
Close is the stronger pick for high-volume inside sales. But for most small businesses buying their first CRM, Copper delivers more usable functionality per dollar.
Più CRM in rame a confronto
Here is how Copper measures up against other CRM tools buyers shortlist:
Il rame vince su: Gmail-native records, a friendlier API for any developer, transparent per-seat pricing with no hidden customisation costs
HubSpot vince su: A genuine free tier, far stronger marketing tools, Microsoft 365 support
CRM in rame contro CRM del lunedì
Il rame vince su: Automatic Gmail data capture, tighter Google Calendar sync, lower entry price per seat
Lunedì CRM vince su: Board customisation, cross-department project management, dashboard variety
Il rame vince su: Deeper Google Workspace integration, richer workflow automation, built-in lead scoring
Capsule CRM eccelle su: Cheaper mid-tier plans, a free plan for tiny teams, simpler setup
Il rame vince su: Speed of onboarding for Google users, Chrome extension workflow, cleaner interface
Insightly vince su: Stronger project delivery modules, platform-agnostic email support, more reporting depth at mid tier
This video runs through more of the alternatives worth a look.
Still, for Google-first companies Copper stays the simplest starting point.
Maggiori informazioni su Close CRM a confronto
And here is where Close lands against its own rivals:
Vittorie ravvicinate su: Calling built into the core product, faster rep adoption, no upsell path to reach basic automation
HubSpot vince su: Reporting breadth, marketing and service modules, a free entry tier
Vittorie ravvicinate su: Predictive dialling at scale, unified call and email timeline, one-click migration
Freshsales vince su: Much lower starting price, built-in chat channels, broader integration catalogue
Chiudi CRM vs Mantenere
Vittorie ravvicinate su: Outbound call volume, cleaner rep-facing interface, quicker time to first campaign
Keap vince su: Marketing automation depth, invoicing and payments, landing page building
Chiudi CRM vs Forza vendita
Vittorie ravvicinate su: Setup measured in days not months, no admin headcount required, predictable per-seat cost
Salesforce vince su: Customisation ceiling, enterprise reporting, partner and app marketplace size
The clip below covers a few more options in this space.
None of them match Close on raw calling volume.
Domande frequenti
A cosa serve Copper CRM?
It manages contacts, deals, and projects for teams on Google Workspace. Records update automatically from Gmail, which removes most repetitive data entry.
Qual era il vecchio nome di Copper CRM?
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and rebranded to Copper as the product grew.
Copper CRM è compatibile con Outlook?
Not natively. The platform is built around Google, so Microsoft 365 companies cannot use it the way Gmail users do.
In che cosa Close si differenzia dagli altri CRM?
It bundles calling, texting, and email into the CRM itself. Most rivals expect you to bolt on a separate dialer.
Quanto costa Close al mese?
Plans run $35, $99, and $139 per seat each month. A 14-day trial lets you test before paying anything.
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