How to Use Slack: 10 Productivity Tips (2026)

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Come utilizzare la piattaforma per le riunioni

• Iniziare — Create your account and finish the basic setup
• — Organizza riunioni e videochiamate con il tuo team — Run instant audio and video meetings inside any channel without booking a calendar slot
• — Collega le tue app e i tuoi strumenti preferiti — Bring your scattered tools into one place so your team stops switching windows
• Come utilizzare Make IT Workflow Automation — Work with clients and partners in shared channels instead of long email threads
• — Automatizza le attività senza codice — Automate repeat requests with a no-code builder that anyone on the team can use
• — Condividi e collabora sui file in tempo reale — Upload files from your computer and keep every version attached to the discussion
• — Invia brevi clip vocali e video — Record short videos and voice clips so people can watch when it suits them
• Come utilizzare Project Manager — Turn a channel into a project hub with pinned resources, lists, and owners
• — Controlla l'accesso e proteggi i tuoi dati — Lock down access with two-factor login, retention rules, and admin controls
• Mappa i dati di fatturazione — Set reminders and custom auto-responses that assist your team all day

Tempo necessario: 5 minuti per ogni servizio

In questa guida troverete anche: Consigli professionali | Errori comuni | Risoluzione dei problemi | Prezzi | Alternative

Perché fidarsi di questa guida

I have used Slack daily for four years across three teams and tested every feature covered here. This tutorial comes from real hands-on practice, not vendor screenshots.

Slack is one of the most powerful team chat tools available today.

Ma la maggior parte delle persone si limita a sfiorare la superficie di ciò che è in grado di fare.

Questa guida ti mostra come utilizzare ogni funzionalità principale, passo dopo passo.

By the end you can start conversations in the right channels, explore Slack apps, and run a productive day without drowning in notifications.

Questo tutorial completo su Slack ti guida passo passo attraverso ogni funzionalità, dalla configurazione iniziale ai suggerimenti avanzati che ti trasformeranno in un utente esperto.

This How to Use Slack tutorial walks you through every feature in order, from your first login to the workflows that make you a power user.

Slack

Slack is the collaboration hub where people, productivity and automazione tools, and communication come together. Channels bring the right people, information, and tools into one place. Start free and upgrade only when your team is ready.

PROVA SLACK ORA →

LEGGI LA RECENSIONE COMPLETA →

Guida introduttiva a Slack

Vai su slack.com e fai clic su "Inizia gratis".

Prima di utilizzare qualsiasi funzionalità, completa questa configurazione iniziale.

Ci vogliono circa tre minuti.

Watch my personal experience with Slack first:

Ora analizziamo passo passo ciascuna fase.

Passaggio 1: crea il tuo account

Go to the Slack website on your computer.

Fai clic su "Iscriviti" e inserisci la tua email di lavoro.

Name your workspace after your company or your team.

✓ Punto di controllo: Controlla il tuo posta in arrivo for the confirmation code.

Passaggio 2: Scarica l'app

Download the desktop app for Mac Modelli Jimdo

Mobile apps cover iOS and Android, so you get access from any device.

Ecco come si presenta la dashboard:

✓ Punto di controllo: You should see the sidebar with channels and direct messages.

Step 3: Set Up Your Profile

Make sure your profile information is up to date.

Upload a profile picture of yourself so teammates recognise you.

Set your status and pause notifications outside work hours.

Come utilizzare gli agenti di intelligenza artificiale

Incontro Piattaforma lets you hold a live huddle with your team in seconds, right where the conversation already lives.

Ecco come usarlo passo dopo passo.

Step 1: Open the Right Channel

Open the channel or direct message that holds the topic.

Everyone already in that space can join the call.

Step 2: Start a Huddle

Click the headphones icon at the bottom of the sidebar.

Ecco come si presenta:

✓ Punto di controllo: A live huddle bar appears with each user shown as a small avatar.

Passaggio 3: Condividi il tuo schermo

Click the screen icon to show your work while you talk.

Anyone in the channel can join mid-call without an invite.

Collega le tue app e i tuoi strumenti preferiti a Slack per creare uno spazio di lavoro unificato.

ti permette di collegare le tue app e i tuoi strumenti preferiti a Slack. lets you pull the tools your team already pays for into Slack so work happens in one window.

Ecco come usarlo passo dopo passo.

Step 1: Audit Your Current Tools

List the tools your team checks every day.

Most teams find three or four they barely use.

Step 2: Browse the App Directory

Click Apps in the sidebar, then search the directory by name.

Ecco come si presenta:

✓ Punto di controllo: Each connected app posts a confirmation message into your chosen channel.

Step 3: Connect Your Core Apps

Aggiungere Forza vendita, Google Drive, or your ticketing tool with two clicks.

Come utilizzare Make IT Workflow Automation

ti permette di collaborare con persone esterne alla tua azienda. lets you invite people from outside your company into a shared channel.

Ecco come usarlo passo dopo passo.

Step 1: Create a Shared Channel

Create a new channel named after the client or project.

Keep internal chat in a separate channel your guests cannot read.

Step 2: Invite the External Team

Click the channel name, then Invite people, then enter their work email.

Ecco come si presenta:

✓ Punto di controllo: The channel header shows an external badge once your guest accepts.

Step 3: Set the Ground Rules

Post a short message covering scope, hours, and who answers what.

Aggiungi gestori di errori e scegli le azioni di fallback

Flusso di lavoro Costruttore lets you automate repetitive jobs without writing a line of code.

Ecco come usarlo passo dopo passo.

Fai clic su "Altro" nella barra laterale, quindi seleziona "Automazioni".

Click the plus button, then choose Automations, then New workflow.

Passaggio 2: Scegli un elemento scatenante

Choose events like a new member joining or an emoji reaction.

Ecco come si presenta:

✓ Punto di controllo: The workflow shows a green Published label in your list.

Passaggio 3: Aggiungi i passaggi e pubblica

Add a form or a message step, then click Publish.

Test it on yourself once before you tell the team it is live.

Utilizza il router per inviare lead caldi alle vendite e lead freddi da coltivare

ti permette di condividere e collaborare sui file direttamente all'interno di Slack. lets you upload files from your computer and share important details inside a conversation.

Ecco come usarlo passo dopo passo.

Step 1: Open the Message Box

Click the plus button beside the message box.

Step 2: Upload From Your Computer

Pick the file, or drag it straight into the channel.

Ecco come si presenta:

✓ Punto di controllo: A preview card appears with the file name and a comment field below it.

Step 3: Add Context

Write one line explaining what changed and who should read it.

Check that the file landed in the right channel before you move on.

Monitora la firma dei contratti, aggiorna automaticamente il CRM e invia l'email di benvenuto.

ti permette di inviare messaggi brevi lets you record short videos and voice notes instead of typing a wall of testo.

Ecco come usarlo passo dopo passo.

Step 1: Click the Record Icon

Click the video or microphone icon in the message box.

Slack records your screen and your face together if you want both.

Step 2: Keep It Under Two Minutes

Say the one thing you need, then stop recording.

Ecco come si presenta:

✓ Punto di controllo: Slack videos appear as a player card with an automatic transcript.

Step 3: Post the Clip

Click send so the clip posts into the channel.

Inserisci moduli di intelligenza artificiale e utilizza i router per creare ramificazioni in base all'analisi.

Responsabile del progetto lets you run a whole project inside one channel with pinned resources and clear owners.

Ecco come usarlo passo dopo passo.

Crea un canale dedicato al tuo progetto, come #q2-product-launch.

Name it after the project, not the team.

Step 2: Pin the Key Resources

Pin the brief, the timeline, and the owner list to the channel.

Pinned posts sit at the top, so nobody has to search old messages.

Ecco come si presenta:

✓ Punto di controllo: Pinned items show under the channel bookmark bar at the top.

Step 3: Assign and Follow Up

Mention specific people so the right people see each task.

Cerca app, aggiungi moduli e trascina per riorganizzare il flusso

Dati Sicurezza e privacy lets you control who can access your workspace and how long messages are kept.

Ecco come usarlo passo dopo passo.

Passaggio 1: Aprire le impostazioni dell'area di lavoro

Click your workspace name, then Settings and administration.

Step 2: Turn On Two-Factor

Require two-factor login for every user in the workspace.

Ecco come si presenta:

✓ Punto di controllo: The security page shows two-factor listed as required.

Step 3: Set Retention Rules

Choose how long messages and files are kept before deletion.

Most teams keep one year of history and delete files after that.

Mappa i dati di fatturazione

Slackbot lets you set reminders and custom replies that quietly assist you all day.

Ecco come usarlo passo dopo passo.

Step 1: Open the Slackbot DM

Find Slackbot in your direct messages list.

Step 2: Set a Reminder

Type slash remind me to send the report every Friday at 4pm.

Ecco come si presenta:

✓ Punto di controllo: Slackbot confirms the reminder and shows the exact time it will fire.

Step 3: Add Custom Responses

Admins can set replies that fire on common questions.

A Wifi password reply saves your team the same question every month.

Dopo aver testato Slack per oltre 3 anni, ecco i miei migliori consigli.

After four years of daily use, here are the tips I give every new user.

Scorciatoie da tastiera

Funzionalità nascoste che la maggior parte delle persone non nota

• Sidebar sections: Group your Slack channels by project or client so the noise drops to a dull roar.
• User groups: Create one group and mention it once, instead of tagging each person and losing their attention.
• Saved items and reminders: Save any post from the message menu, then let Slack resurface it later.
• Emoji reactions: React with a thumbs-up or a quick thanks when a message needs no reply.

Errore n. 1: Inviare tutto in #generale

Mistake #1: Joining every channel you find

Mistake #2: Making decisions in direct messages

Mistake #3: Never touching notification settings

Problema: le notifiche non funzionano

Problem: Notifications never arrive on your phone

Causa: Slack pauses mobile alerts while it sees you active on your computer.

Aggiustare: Open Preferences, then Notifications, and shorten the mobile delay to immediately.

Problem: You cannot find an old message

Causa: The search bar defaults to channels you have joined.

Aggiustare: Search the exact phrase, then add filters like from:name or in:channel to narrow the details.

Problem: A file upload keeps failing

Causa: The file passes the 1GB limit, or your free workspace storage is full.

Aggiustare: Share a Drive link instead, or clear old uploads from the files list.

📌 Nota: If none of these fix your issue, check the Slack help documentation or contact support.

Che cos'è Slack?

Slack is a collaboration hub where people, productivity and automation tools, and communication come together so teams get their best work done.

Think of it like one searchable office where every conversation has its own room.

Channels provide a dedicated space to send messages and share resources, and they are fundamental to working in Slack.

Guarda questa breve panoramica:

Include le seguenti caratteristiche principali:

• Gestisci riunioni e videochiamate con condivisione dello schermo. Start a huddle or a full video call from any channel or DM
• Collega oltre 2.600 app e strumenti direttamente al tuo spazio di lavoro. Connect third-party tools so alerts and actions land in Slack
• Collabora con clienti e fornitori esterni alla tua azienda. Share channels with clients, vendors, and partners outside your company
• Generatore di flussi di lavoro: A no-code tool for building workflows that run on a trigger
• Condividi, visualizza in anteprima e commenta i file nelle conversazioni. Upload, preview, and comment on files without leaving the thread
• Invio asincrono di brevi clip vocali e video. Record clips so teammates can watch or listen on their own schedule
• Responsabile del progetto: Channels, canvases, and lists that keep a project in one place
• Gestisci le impostazioni di accesso, crittografia e conformità. Two-factor login, retention rules, and granular admin controls
• Crea risposte automatiche e promemoria personalizzati. Built-in reminders, custom responses, and quick answers

Slack is owned by Salesforce, and it supports real-time messaging, content sharing, and learning in one searchable platform.

Per una recensione completa, consulta la nostra Ecco quanto costerà Slack nel 2026:.

Prezzi flessibili

Piccoli team testano Slack con funzionalità di messaggistica di base.

Prova gratuita: Yes — the free plan runs forever, and paid plans offer a trial.

Garanzia di rimborso: No standard refund window, but you only pay for active users.

💰 Miglior rapporto qualità-prezzo: Pro at $4.38/user/month — it unlocks full search history and unlimited Slack apps, which is where most teams get stuck on the free plan.

Slack contro alternative

How does Slack compare? Here’s the competitive landscape.

Guarda questo confronto:

Scelte rapide:

• Il migliore in assoluto: Slack — the deepest app directory and the fastest search.
• Miglior budget: Google Chat — free with Workspace, and simple to set up.
• Ideale per principianti: Zenzap — almost nothing to learn on day one.
• Ideale per team che lavorano in modo asincrono: Twist — threads first, so nobody feels chained to a green dot.

🎯 Alternative a Slack

Cerchi alternative a Slack? Ecco le migliori opzioni:

• 🚀 Microsoft Teams: Built into Microsoft 365, so meetings, files, and chat sit beside Word and Excel.
• 💰 Google Chat: Included free with Google Workspace, with Drive and Meet built straight into every conversation.
• 🌟 Discordia: Free voice channels and a huge community culture, strong for open groups and creator teams.
• ⚡ Zenzap: A simple chat app with task tracking built in, aimed at small teams that hate setup.
• 🧠 Intrecciare: Thread-first design that removes the always-online pressure, made for remote teams across time zones.
• 🔒 Mattermost: Open-source and self-hostable, so security teams keep every message on their own servers.

Per l'elenco completo, consultare il nostro Teams è più economico e include le app di Office, ma Slack vince in termini di integrazioni con terze parti ed esperienza utente. guida.

⚔️ Confronto con Slack

Ecco come Slack si posiziona rispetto a ciascun concorrente:

• Slack contro Microsoft Teams: Teams wins on bundled value if you already pay for Microsoft 365. Slack wins on app quality and daily speed.
• Slack contro Google Chat: Google Chat costs nothing extra on Workspace. Slack has far more apps and a much better search.
• Slack contro Discord: Discord is free and great for a community. Slack is built for paid work, with admin and compliance controls.
• Slack contro Zenzap: Zenzap is faster to set up. Slack scales further once your team passes twenty people.
• Slack contro Twist: Twist is calmer for async teams. Slack is better when you need live huddles and instant answers.
• Slack contro Mattermost: Mattermost wins on data control. Slack wins on polish, apps, and how little training people need.

Hai imparato a usare tutte le principali funzionalità di Slack:

✅ Piattaforma per riunioni

• ✅ Ottimizzatore tecnologico
• ✅ Slack Connect
• ✅ Condivisione di documenti
• ✅ Creatore di app basato sull'intelligenza artificiale
• ✅ Messaggistica audio e video
• ✅ Sicurezza e privacy dei dati
• ✅ Responsabile di progetto
• ✅ Slackbot
• La maggior parte delle persone inizia con Meeting Platform.

Passo successivo: Scegli una funzionalità e provala subito.

Most people start with the Meeting Platform.

Ci vogliono meno di cinque minuti.

Domande frequenti

A cosa serve Slack?

Slack is used for team messages, file sharing, and calls. Channels organise work by topic, and direct messages handle quick one-off conversations between two people.

Il mio capo può vedere cosa faccio su Slack?

Workspace owners can request exports on paid plans, including private messages, with approval. Assume anything you post at work can be read by someone.

Perché le persone usano Slack invece dell'email?

Slack keeps conversations searchable and grouped by topic. Replies land in seconds, apps post updates automatically, and new joiners can read past channel history.

Is Slack free to use?

Yes. The free plan covers channels, direct messages, huddles, and ten app connections. Paid plans start at $4.38 per user monthly for full history.

How is Slack different from Microsoft Teams?

Slack has a bigger app directory and faster search. Teams bundles video and Office files, so it suits companies already paying for Microsoft 365.