Struggling to pick the right إدارة علاقات العملاء? You’re not alone.
Insightly vs SugarCRM both promise to boost your business, but which one actually delivers?
It’s confusing, right? How do you know what’s best for you?
Imagine choosing wrong. Wasted money. Missed opportunities.
This article cuts through the noise. We’ll break down Insightly vs SugarCRM, plain and simple.
Find out which إدارة علاقات العملاء truly fits your business. Let’s make this decision easy.
لمحة عامة
We’ve put both Insightly and SugarCRM through their paces, testing features, usability, and real-world application.
Our hands-on experience allows for a direct, practical comparison, moving beyond just spec sheets to provide you with actionable insights.
Need a إدارة علاقات العملاء that goes beyond sales with robust project management tools? Insightly’s got you covered.
التسعير: It has a free trial. The premium plan starts at $29/month.
الميزات الرئيسية:
- إدارة المشاريع
- أتمتة سير العمل
- Relationship Linking
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
التسعير: Book your demo plan. The premium plan starts at $19/month.
الميزات الرئيسية:
- أتمتة فريق المبيعات
- دعم العملاء
- إعداد التقارير والتحليلات
What is Insightly?
Insightly is a إدارة علاقات العملاء and project management tool.
It’s designed for small to medium-sized businesses.
Think of it as a hub for your sales and projects. It keeps everything organized.
استكشف أيضاً Insightly alternatives…
وجهة نظرنا
يُعد Insightly خيارًا قويًا للشركات التي تحتاج إلى نظام إدارة علاقات عملاء قابل للتطوير مع إمكانات إدارة المشاريع.
المزايا الرئيسية
- قابلة للتطوير من أجل النمو: قم بتكييف المنصة مع توسع نشاطك التجاري.
- ميزات إدارة المشروع: حافظ على مشاريعك منظمة وعلى المسار الصحيح.
- لوحات معلومات وتقارير قابلة للتخصيص: احصل على الرؤى التي تحتاجها لاتخاذ قرارات مستنيرة.
- التكامل مع التطبيقات الشائعة: تواصل مع أدوات العمل المفضلة لديك.
التسعير
- زائد: $29/مستخدم/شهر.
- محترف: $49/مستخدم/شهر.
- انتربرايز: $99/مستخدم/شهر.
الإيجابيات
السلبيات
ما هو SugarCRM؟
SugarCRM is a flexible CRM platform.
It’s built for businesses that need customization.
It lets you tailor the system to your needs.
استكشف أيضاً بدائل SugarCRM…
وجهة نظرنا
هل تريد زيادة المبيعات بمقدار 20% في عام 2025؟ يمكن لأدوات SugarCRM مثل Sugar Sell و Sugar Serve و Sugar Market المساعدة! أتمتة التسويق وإدارة العملاء وإتمام المزيد من الصفقات.
المزايا الرئيسية
- منصة مفتوحة المصدر: يمنحك المزيد من المرونة والتحكم.
- أتمتة المبيعات القوية: يمكنك تبسيط عمليات المبيعات وزيادة الإنتاجية.
- أدوات إعداد تقارير ممتازة: احصل على رؤى قيّمة حول أداء مبيعاتك.
- يتضمن تطبيق الهاتف المحمول access to your إدارة علاقات العملاء data on the go.
- مجتمع كبير: استفد من ثروة من الموارد والدعم.
التسعير
SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:
- الأساسيات: $19/مستخدم/شهر، ثلاثة مستخدمين كحد أدنى.
- قياسي: $59/مستخدم/شهرًا، عشرة مستخدمين كحد أدنى.
- متقدم: $85/مستخدم/شهر، عشرة مستخدمين كحد أدنى.
- رئيس الوزراء: $135/مستخدم/شهر، عشرة مستخدمين كحد أدنى.
الإيجابيات
السلبيات
مقارنة الميزات
This analysis evaluates two powerful crm platforms: Insightly CRM, known for its unique blend of integrated project management tools and sales.
SugarCRM, the leading crm known for its enterprise customization and modular components like sugar sell and sugar market.
This comparison will clarify which crm software offers the superior solution for optimizing your sales process and maximizing sales opportunities.
1. Core Focus and Modularity
- Insightly CRM: A versatile crm system and affordable crm solution that targets small and medium businesses (SMBs) by integrating sales, marketing (insightly marketing), and task management. Its core strength is its unified approach.
- شوجرCRM: Designed for enterprise and large organizations, offering a modular suite composed of separate clouds like sugar sell (sales), sugar market (marketing), and sugar serve (service). It is the leading crm for robust, componentized functionality.
2. Project and Task Management
- Insightly CRM: Excels with built-in integrated project management tools, allowing users to assign tasks and manage projects directly from a customer record. This is a core crm feature that boosts sales team efficiency.
- شوجرCRM: Focuses on the core sales cycle. While it has some task management features within the sales/service modules, it generally requires third party integrations for full-scale project management.
3. Sales Automation and Efficiency
- Insightly CRM: Provides effective sales الأتمتة and workflow automation to streamline the sales process. Its features help sales teams track sales opportunities and deals from start to finish using rich customer البيانات.
- شوجرCRM: Offers powerful, enterprise-grade sales automation through sugar sell, including advanced forecasting and analytics to drive higher sales performance. It supports complex drag and drop workflows better than other crms.
4. Marketing Capabilities
- Insightly CRM: Offers insightly marketing as a separate, fully featured module. This allows marketing teams to run campaigns and nurture leads, integrating closely with the core insightly crm for centralized customer data.
- شوجرCRM: Provides sophisticated marketing automation through its sugar market cloud. This module is aimed at high-volume, complex marketing campaigns for large organizations.
5. Service and Support
- Insightly CRM: Offers insightly service, a dedicated tool for managing customer support operations, handling customer queries, and providing support services.
- شوجرCRM: Features service automation through the sugar serve module, providing enhanced support and robust tools suitable for large, specialized service teams.
6. Pricing and Target Market
- Insightly CRM: Positioned as an affordable crm solution, with pricing that insightly starts at competitive rates. It targets growing small and medium businesses (SMBs) who need a cost-effective, yet integrated crm solution.
- شوجرCRM: The sugarcrm pricing is significantly higher and generally structured per user with tiered access for sugar sell or sugar enterprise features. It targets mid-to-large enterprises and is considered a leading crm.
7. Data and Contact Management
- Insightly CRM: Offers comprehensive contact management features, allowing sales teams and marketing teams to track all customer interactions and data, enhancing customer relationship management.
- شوجرCRM: Provides deep contact management and robust data management capabilities essential for sugar enterprise operations, handling large volumes of customer data and ensuring data integrity across the crm platform.
8. Analytics and Forecasting
- Insightly CRM: Features strong إعداد التقارير and analytics tools, including an opportunities dashboard and the ability to track sales forecasting metrics for the sales process.
- شوجرCRM: Excels in this area, offering specialized sales performance and sales forecasting tools within sugar sell. These features provide executives with deep, actionable insights across the entire enterprise.
9. Protocols and Ecosystem
- Insightly CRM: Offers native integration with Google Workspace and Microsoft apps. Its API allows integration with many other insightly products and external services for enhanced productivity.
- شوجرCRM: Operates on a strong, open architecture. Its components (sugar market, sugar sell, sugar serve) integrate seamlessly but users may seek crm alternatives if the sugarcrm cost for multiple modules is too high.
What to Look For in a CRM Software?
- قابلية التوسع: Will the CRM grow with your business? Can it handle increasing data and users?
- سهولة الاستخدام: Is the interface easy for your team? How much training is required?
- احتياجات الصناعة المحددة: Does the CRM cater to your industry’s unique demands? Are there industry-specific templates?
- Integration Capabilities: Does it connect with your existing tools? Can it connect to custom software?
- Customer Support and Training: What level of support is offered? Are there training resources available?
- أمن البيانات: How secure is your data? Does it meet compliance standards?
- إعداد التقارير والتحليلات: Does it provide actionable insights? Can you create custom reports?
الحكم النهائي
Choosing between Insightly and SugarCRM isn’t easy.
But, Insightly wins for most businesses.
It’s user-friendly, and it helps you manage customer data well.
Plus, it can integrate with many tools.
Insightly helps businesses streamline tasks.
Its workflow automation is good for everyday use.
We’ve used both. Insightly is easier to tailor for most needs.
If you need a solid CRM, Insightly is a good choice.
More of Insightly
Here’s a brief comparison of Insightly with these software solutions:
- Insightly vs Pipedrive: Insightly focuses on CRM with integrated project management; Pipedrive specializes in visual sales pipeline management, often preferred by sales-centric teams.
- Insightly vs GoHighLevel: Insightly is great for combining CRM with project management. It helps track sales and projects together. GoHighLevel is an all-in-one platform for marketing agency needs. It offers strong marketing and sales automation tools and can manage multiple clients.
- Insightly vs Keap: Insightly offers a robust CRM with project tracking; Keap provides powerful marketing automation, email campaigns, and comprehensive sales features.
- Insightly vs ActiveCampaign: Insightly merges CRM with project management capabilities; ActiveCampaign excels in advanced marketing automation, email sequencing, and lead scoring.
- Insightly vs HubSpot: Insightly offers a strong CRM with project management, while HubSpot provides a vast all-in-one platform for marketing, sales, and customer service.
- Insightly vs Clickfunnels: Insightly is a CRM with project management; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales processes.
- Insightly vs Folk: Insightly is a comprehensive CRM with project management capabilities; Folk is a more streamlined, collaborative contact management tool.
- Insightly vs Instantly: Insightly offers a robust CRM and project management solution; Instantly focuses on automated cold email outreach and lead generation.
- Insightly vs ClickUp: Insightly integrates CRM and project management; ClickUp is a versatile work management platform that can be configured for CRM tasks.
- Insightly vs Monday: Insightly combines CRM with project management; Monday CRM is a highly customizable work operating system, adaptable for various CRM needs.
- Insightly vs Capsule CRM: Insightly is a more feature-rich CRM with project management, while Capsule CRM is a simpler, straightforward contact and sales opportunity tracker.
- Insightly vs Freshsales: Insightly offers a robust CRM with project management; Freshsales CRM provides advanced sales automation, AI insights, and multichannel communication.
- Insightly vs Salesforce: Insightly is a comprehensive CRM with integrated project management; Salesforce is an enterprise-grade, highly customizable, and expansive CRM solution.
- Insightly vs Zendesk: Insightly is a CRM with project management features; Zendesk primarily focuses on customer support and service ticketing.
المزيد من SugarCRM
فيما يلي مقارنة موجزة بين SugarCRM وهذه الحلول البرمجية:
- SugarCRM مقابل Pipedrive: يوفر SugarCRM تخصيصًا واسعًا ونشرًا مرنًا لمختلف احتياجات العمل؛ أما Pipedrive فهو إدارة علاقات العملاء التي تركز على المبيعات مع خط أنابيب مرئي، مع إعطاء الأولوية لسهولة الاستخدام للشركات الصغيرة والمتوسطة.
- SugarCRM vs GoHighLevel: GoHighLevel vs SugarCRM: Which CRM Platform is Best in 2025?: GoHighLevel is an all-in-one platform for marketing agency needs. It helps them manage multiple clients. SugarCRM is a custom CRM for larger companies. It helps them analyze data and tailor their sales process.
- SugarCRM ضد Keap: تقدم SugarCRM ميزات إدارة علاقات العملاء القوية والقابلة للتخصيص بدرجة كبيرة لأتمتة المبيعات والتسويق، وتوسيع نطاقها للفرق الأكبر؛ أما Keap (المعروف سابقًا باسم Infusionsoft) فهو إدارة علاقات العملاء للتسويق الآلي والمبيعات المصممة بشكل أساسي للشركات الصغيرة.
- SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM مقابل Clickfunnels: تُعد SugarCRM منصة قوية لإدارة علاقات العملاء؛ أما ClickFunnels فهي أداة متخصصة لبناء مسارات المبيعات والصفحات المقصودة وأتمتة عمليات البيع.
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM مقابل Instantly: تقدم SugarCRM حلاً واسع النطاق لإدارة علاقات العملاء (CRM) لأتمتة فريق المبيعات وإدارة العملاء؛ وتتخصص شركة SugarCRM على الفور في حملات التواصل الآلي عبر البريد الإلكتروني البارد وحملات توليد العملاء المحتملين.
- SugarCRM مقابل ClickUp: SugarCRM هو نظام إدارة علاقات العملاء المخصص للمبيعات والتسويق وأتمتة الخدمات؛ أما ClickUp فهو منصة إدارة عمل متعددة الاستخدامات تتضمن وظائف إدارة علاقات العملاء إلى جانب إدارة المشاريع والمهام.
- شوجرCRM مقابل الاثنين: يوفر SugarCRM تخصيصًا واسع النطاق وأتمتة قوية للمبيعات والتسويق؛ يوفر نظام إدارة علاقات العملاء (Monday CRM) تدفقات عمل مرئية للغاية وقابلة للتخصيص لمختلف العمليات التجارية، بما في ذلك إدارة علاقات العملاء.
- SugarCRM مقابل Capsule CRM: يوفر SugarCRM نظام إدارة علاقات العملاء (SugarCRM) قابلاً للتخصيص والتوسع بدرجة كبيرة مع ميزات متقدمة؛ أما Capsule CRM فهو حل أبسط وأقل تكلفة لإدارة جهات الاتصال للشركات الصغيرة والمتوسطة الحجم.
- SugarCRM مقابل Insightly: يوفر SugarCRM تخصيصًا واسع النطاق لعمليات المبيعات المعقدة وإعداد التقارير؛ بينما يجمع Insightly بين إدارة علاقات العملاء وإدارة المشاريع، مع التركيز على سهولة الاستخدام للشركات الصغيرة والمتوسطة.
- شوجرCRM مقابل فريش سيلز: يوفر SugarCRM تخصيصًا عميقًا وأتمتة متقدمة للمبيعات والتسويق؛ بينما يوفر Freshsales CRM واجهة سهلة الاستخدام مع تسجيل العملاء المحتملين المدعوم بالذكاء الاصطناعي وأتمتة المبيعات المتكاملة.
- SugarCRM مقابل Salesforce: تقدم SugarCRM خيارًا مفتوح المصدر مع إمكانية تخصيص كبيرة؛ أما Salesforce فهي إدارة علاقات العملاء الرائدة القائمة على السحابة مع ميزات واسعة وتكامل واسع النطاق ونظام بيئي واسع، وإن كان ذلك بتعقيد أعلى.
الأسئلة الشائعة
What’s the main difference between Insightly and SugarCRM?
Insightly is known for its ease of use and integrated project management. It’s great for smaller to medium-sized businesses. SugarCRM is more robust, offering extensive customization for larger, enterprise-level operations.
Which CRM is more affordable, Insightly or SugarCRM?
Insightly generally has a lower starting price point, making it more accessible to smaller businesses. However, the total cost depends on your needs. For the most accurate information, check the current 2025 pricing for both Insightly and SugarCRM.
Is Insightly CRM suitable for large enterprises?
While Insightly is powerful, it’s best suited for small to medium-sized businesses. For larger enterprise needs, SugarCRM’s advanced features and customization options are generally preferred. However, unsightly CRM has enterprise solutions.
How does SugarCRM compare to Insightly in terms of customization?
SugarCRM offers far more extensive customization options than Insightly. You can tailor almost every aspect of SugarCRM to fit your specific business needs.
ما نظام إدارة علاقات العملاء (CRM) الذي يقدم دعمًا أفضل للعملاء؟
Both Insightly and SugarCRM offer customer support, but the level and type of support can vary depending on your subscription. Insightly is known for its responsive support, but SugarCRM has more resources for advanced users.
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