⚡ حكم سريع:
- الأسعار: الاثنين إدارة علاقات العملاء starts at $9/user/month. Agile CRM starts at $8.99 and keeps a free plan.
- الأفضل لـ: Monday CRM for managing projects and deals together. Agile CRM for marketing automation on a budget.
- الفرق الرئيسي: Monday CRM adds work management tools like Gantt charts. Agile CRM adds email marketing and a helpdesk.
- اختيارنا: Monday CRM, rated 4.2 against 2.8 for Agile CRM in our software database.
Two CRM tools. Two completely different starting points.
Monday CRM grew out of project management software.
Agile CRM grew out of marketing automation for small businesses.
That history shapes everything about how each one works.
Here is how they compare on price, features, and support.
ملخص
This Monday CRM vs Agile CRM comparison covers pricing, key features, and ease of use.
ملكنا الكاتب spent hands-on time with Agile CRM directly.
Notes on Monday CRM come from documentation, the knowledge base, and public reviews.
Every price below matches our verified figures for each platform.
By the end, you will know which CRM system fits your team.
ما هو نظام إدارة علاقات العملاء (CRM) الخاص بيوم الاثنين؟
Monday CRM is a customer relationship management tool built on the Monday.com work platform.
It turns flexible boards into sales pipelines your sales team can actually read.
The same engine powers project management for teams outside sales.
You get contact management, workflow automation, and custom dashboards in one place.
Monday.com serves over 152,000 customers across more than 200 countries.
Here is a walkthrough of the platform’s feature set in action.
🏆 الفائز: Monday CRM
Sales pipelines and work management tools in one platform. Kanban, Gantt, and calendar views come standard. Best for teams managing deals and projects side by side.
أسعار إدارة علاقات العملاء يوم الاثنين
Here is what Monday CRM costs. All paid plans are billed per user.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| أساسي | 9 دولارات/للمستخدم/شهرياً | مشروع تجاري صغير teams starting with contact management |
| معيار | 12 دولارًا أمريكيًا لكل مستخدم شهريًا | Teams that need guest access and automation features |
| محترف | 19 دولارًا أمريكيًا لكل مستخدم شهريًا | Sales teams wanting time tracking and advanced الإبلاغ |
Pricing verified August 2026.
تجربة مجانية: Yes. You can test paid features before billing starts, and no card is needed to open an account.
ضمان استرداد الأموال: No blanket refund promise is advertised. Annual payment carries a discount over monthly billing.
📌 ملحوظة: Monday.com also publishes a limited free version capped at two team members and three boards. An enterprise plan with custom pricing sits above the tiers listed here.
⚠️ تحذير: Some published figures quote Monday.com as monthly totals for three seats, such as $36 for the basic plan. Our table uses the verified per user prices above. Prices have also risen over the last few years, and the pricing structure confuses plenty of buyers.
الفوائد الرئيسية لنظام إدارة علاقات العملاء (CRM) من Monday
Here is what makes Monday CRM worth a look:
- عرض المشروع من زوايا متعددة: Kanban board, Gantt chart view, timeline, and calendar layouts. Switching between them takes just a few clicks.
- أتمتة سير العمل: A straightforward automation builder creates custom rules without code. Recurring processes run on their own.
- Custom dashboards: Pull all the data from several boards into one visual summary. Managers see project progress at a glance.
- Third party integrations: Connects with over 50 apps, including Slack, Google Calendar, and Microsoft Teams.
- أدوات التعاون: Comment on tasks, handle file sharing, and discuss work inside the conversation panel. Everyone stays on the same page.
- مصادر التعلم: A knowledge base with hundreds of video tutorials backs up the 24/7 live chat support.
- الوصول عبر الهاتف المحمول: A mobile app keeps managing tasks possible away from your desk. Rigorous حماية measures protect account data.
ما لاحظه فريقنا
Our writers have not logged extended hands-on time inside Monday CRM yet.
Note: The points above come from Monday.com documentation, the official knowledge base, and public user reviews. G2 reviews frequently praise the clean interface and the speed of creating boards from scratch.
مزايا وعيوب نظام إدارة علاقات العملاء (CRM) من الاثنين
✅ المزايا
- Kanban, Gantt, timeline, and calendar views in one tool
- Straightforward automation builder that new users can learn quickly
- Custom dashboards pull project progress from several boards
- Integrates with over 50 apps including Slack and Google Calendar
- 24/7 live chat support plus hundreds of video tutorials
❌ سلبيات
- Pricing structure is complex and hard to compare
- Free version allows only two team members and three boards
- Extensive customization options can overwhelm new users
- Time tracking is locked behind Monday’s Pro plan
ما هو نظام إدارة علاقات العملاء الرشيق (Agile CRM)؟
Agile CRM is an all in one CRM for sales, marketing, and customer service.
It targets small and medium businesses that want one system instead of three.
The company has run the product since 2013, with offices in الهند والفلبين.
Over 15,000 customers use the cloud based platform, and G2 Crowd has named it a leader.
Agile CRM offers a free plan for up to 10 users.
This walkthrough shows how the sales and marketing side fits together.
Runner Up: Agile CRM
Sales, marketing, and helpdesk tools bundled at a low price. The free plan covers up to 10 users. Best for small teams that need email marketing inside their CRM.
تسعير إدارة علاقات العملاء الرشيقة
Agile CRM keeps four tiers. Paid pricing is charged per user each month.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| حر | حر | Up to 10 users testing contact management |
| بداية | $8.99 | Small businesses adding email marketing |
| عادي | $29.99 | Growing marketing teams needing automation |
| مَشرُوع | $47.99 | Larger sales teams wanting advanced reporting |
Pricing verified August 2026.
تجربة مجانية: The free version acts as the trial. It covers 10 users with no setup fee and no card required.
ضمان استرداد الأموال: No public refund window is advertised. Start on the free tier before you commit money to a longer term.
📌 ملحوظة: Entry level paid pricing typically lands between $8.99 and $9.99 per user per month in 2026. The starter plan already bundles contact management, deals, and email campaigns, which is why the price point draws small businesses.
⚠️ تحذير: Recent user reviews describe email delivery rates falling sharply and bug fixes taking up to two weeks. Some customers say the system went unusable for them. Check billing terms and test the free plan before paying for a year.
الفوائد الرئيسية لنظام إدارة علاقات العملاء المرن
Here is where Agile CRM earns its place:
- One interface for three jobs: Sales, marketing, and service share the same customer data. That cuts the silos between departments.
- أتمتة التسويق: A drag and drop builder creates campaigns, landing pages, and follow-up sequences.
- Sales enablement: A visual sales pipeline tracks deals, lead scoring, and sales forecasting for the whole sales process.
- Web engagement tracking: Tools gauge web engagement and trigger automated email marketing based on behaviour.
- Helpdesk built in: Automated ticketing handles customer queries without a separate service tool.
- Telephony and scheduling: Built-in calling sits beside booking links that sync with Google Calendar or Outlook.
- Sales gamification: Leaderboards and badges create friendly competition between each team member.
ما لاحظه فريقنا
Our writer signed up for Agile CRM and worked through setup, contacts, and campaigns. Here is what stood out from that hands-on time:
The same session is captured on video below.
مزايا وعيوب نظام إدارة علاقات العملاء المرن
✅ المزايا
- Free plan covers up to 10 users with fast setup
- Drag and drop builder for campaigns and landing pages
- Email marketing, helpdesk, and sales tools under one login
- Built-in telephony and gamification for the sales team
❌ سلبيات
- Reporting tools are poorly configured and hard to read
- Users report email delivery rates dropping without a fix
- Custom fields and data mapping fall short for larger businesses
- Support answers vary, and bug fixes can take two weeks
- Email template building tool is inflexible
مقارنة الميزات
Ready for a closer look at Monday CRM vs Agile CRM? We compare ten key features, then finish with cost.
| ميزة | إدارة علاقات العملاء يوم الاثنين | إدارة علاقات العملاء الرشيقة |
|---|---|---|
| السعر المبدئي | 9 دولارات/للمستخدم/شهرياً | 8.99 دولار أمريكي/للمستخدم/شهرياً |
| خطة مجانية | ✅ (مقعدان) | ✅ (10 users) |
| Kanban Board & Gantt Charts | ✅ | ❌ |
| أتمتة التسويق | ❌ | ✅ |
| Built-in Helpdesk | ❌ | ✅ |
| أتمتة سير العمل | ✅ | ✅ |
| لوحات تحكم مخصصة | ✅ | محدود |
| تتبع الوقت | ✅ (الخطة الاحترافية) | ❌ |
| عمليات التكامل مع جهات خارجية | أكثر من 50 تطبيقًا | Email, social, telephony |
| الأفضل لـ | Managing projects and deals | Budget marketing automation |
1. إدارة جهات الاتصال
إدارة علاقات العملاء يوم الاثنين: Contacts live on boards you shape yourself. You define columns, add custom fields, and group records however your sales process works. Every change lands in the activity log.
نظام إدارة علاقات العملاء المرن: Contact management gives a 360-degree view of each customer. Calls, emails, and web activity attach to the record automatically. The layout is fixed rather than board-based.
2. Sales Pipeline and Deal Tracking
إدارة علاقات العملاء يوم الاثنين: Pipelines are boards with stages as columns. Drag a deal forward and automations fire behind it. Task dependencies let you link follow-up work to a deal stage.
نظام إدارة علاقات العملاء المرن: Deals move through a visual sales pipeline with milestones and deal values. Sales forecasting is built in. There is less freedom to redesign the view.
3. أتمتة المبيعات
إدارة علاقات العملاء يوم الاثنين: The automation builder reads like plain English. Pick a trigger, pick an action, done. Assignments, reminders, and status changes run without anyone touching them.
Higher tiers unlock deeper rules for repeatable workflows.
نظام إدارة علاقات العملاء المرن: Sales automation covers follow-ups, lead scoring, and data entry. The drag and drop editor builds multi-step sequences. Automation features reach further into marketing than Monday CRM does.
4. Work Management and Company Records
إدارة علاقات العملاء يوم الاثنين: This is the real separator. The same account runs work management for human resources, event planning, and software development. One tool covers deals and projects.
نظام إدارة علاقات العملاء المرن: Companies get their own records linked to contacts and deals. Project tracking exists, but it stays basic next to real project management platforms.
5. Kanban Board, Gantt Charts and Project Timelines
إدارة علاقات العملاء يوم الاثنين: A kanban board, Gantt chart view, timeline, and calendar all read from the same records. Project timelines update as work moves.
The Gantt view is where dependencies and deadlines become obvious.
نظام إدارة علاقات العملاء المرن: No kanban board or Gantt charts here. Work shows up as task lists and calendar entries. Teams that plan by timeline will feel the gap.
⚠️ تحذير: If Gantt charts are a hard requirement, this single row decides the comparison for you.
6. Custom Dashboards and Advanced Reporting
إدارة علاقات العملاء يوم الاثنين: Custom dashboards pull widgets from several boards into one screen. Managers watch project progress and deal value together. Advanced reporting widgets arrive on higher tiers.
نظام إدارة علاقات العملاء المرن: Reports and analytics cover campaign results, call activity, and revenue generated. Reviewers call the reporting tools awkward and poorly configured, which is a fair warning.
7. Resource Management and File Sharing
إدارة علاقات العملاء يوم الاثنين: Workload views show who is buried and who is free. File sharing sits on each item, and storage space grows with the plan you pick.
نظام إدارة علاقات العملاء المرن: Attachments live on contact and deal records. There is no workload or capacity view, so resourcing decisions happen outside the CRM software.
8. Email Marketing and Customer Engagement
إدارة علاقات العملاء يوم الاثنين: Email sync and templates cover one-to-one selling. Full campaign sending is not the job this tool was built for.
نظام إدارة علاقات العملاء المرن: Marketing teams get campaigns, A/B testing, personalisation, and landing pages. Multi-channel reach spans email, social, and mobile.
Engagement scoring then feeds those campaigns back into the sales pipeline.
9. Customer Support and Helpdesk Tools
إدارة علاقات العملاء يوم الاثنين: There is no ticketing desk inside the product. For its own users, though, customer support runs 24/7 on live chat, backed by a community forum and video tutorials. Premium support sits on the top tier.
نظام إدارة علاقات العملاء المرن: A helpdesk with automated ticketing handles customer queries in house. Its own support record is mixed, with reviewers reporting different answers from different agents.
10. Third Party Integrations
إدارة علاقات العملاء يوم الاثنين: Over 50 third party integrations cover Slack, Microsoft Teams, Google Calendar, and Google Sheets. The integrations centre installs most of them in a couple of steps.
A newer connector also opens board data to مساعدو الذكاء الاصطناعي.
نظام إدارة علاقات العملاء المرن: Integration with third-party software covers mail, telephony, and social channels. Leads can book meetings straight onto your calendar, syncing with Google Calendar or Outlook.
11. التسعير والتكلفة
Here are the paid plans side by side.
| المستوى | إدارة علاقات العملاء يوم الاثنين | إدارة علاقات العملاء الرشيقة |
|---|---|---|
| حر | نسخة مجانية محدودة | Free (10 users) |
| دخول | Basic: $9/user/month | Starter: $8.99 |
| منتصف | Standard: $12/user/month | Regular: $29.99 |
| قمة | Pro: $19/user/month | Enterprise: $47.99 |
إدارة علاقات العملاء يوم الاثنين: The ladder climbs gently, from $9 to $19 per user. Monday’s Pro plan adds time tracking and deeper dashboards. Watch the seat minimums, because they shape the real bill.
نظام إدارة علاقات العملاء المرن: The starter tier undercuts everyone at $8.99, and the free plan holds 10 seats. The jump to $29.99 is steep, so the middle tier is where the great price argument fades.
💡 نصيحة احترافية: Neither vendor charges a setup fee. Run both free tiers on one real project before you pay for anything.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| A free tool for 10 people | إدارة علاقات العملاء الرشيقة | Free plan holds 10 users |
| Gantt charts and timelines | إدارة علاقات العملاء يوم الاثنين | Agile CRM has neither |
| Email campaigns inside the CRM | إدارة علاقات العملاء الرشيقة | أتمتة تسويقية مدمجة |
| Projects and deals in one place | إدارة علاقات العملاء يوم الاثنين | Full work management included |
| A helpdesk for customer queries | إدارة علاقات العملاء الرشيقة | Ticketing comes standard |
| Dependable support | إدارة علاقات العملاء يوم الاثنين | 24/7 live chat, 4.2 rating |
💰 ميزانيتك
Agile CRM wins at the very bottom, with a free tier for 10 seats and a starter plan at $8.99. Its enterprise plan at $47.99 costs more than double Monday CRM’s top listed tier.
🔌 مجموعة أدواتك التقنية
Monday CRM plugs into more than 50 apps, Google Sheets and Slack included. Agile CRM keeps the sales marketing handoff inside one login and tracks visitors on your website.
📝 Your Way of Working
Pick Monday CRM if task management and deal tracking happen in the same week. Pick Agile CRM if your sales process is linear and fed mostly by email marketing.
👥 Your Team Type
Software teams, a research team, or a marketing group can all reuse Monday CRM boards. Agile CRM stays pointed at sales and marketing work only.
🎓 مستوى خبرتك
Deep customization gives Monday CRM a steep learning curve at first. Reviewers still describe the interface as incredibly intuitive once boards click, and customizable templates shorten setup.
🆓 تجارب وعروض توضيحية مجانية
Both tools let you start without paying. Load real records, invite one team member, and test the advanced features you actually plan to use.
🛟 خيارات الدعم
Monday CRM answers on live chat around the clock, with a community forum and video tutorials behind it. Agile CRM support draws mixed reports, which matters if your employees need fast fixes.
دليل التبديل
Already on one of these? Here is what changes when you move.
🔄 Switching from Monday CRM to Agile CRM?
✅ ما ستجنيه:
- A free tier that covers 10 people instead of two
- Email campaigns, landing pages, and lead scoring in the same tool
- A helpdesk and built-in calling for customer queries
❌ ما ستخسره:
- Kanban, Gantt, and calendar views of project timelines
- Board collaboration features and generous file storage
- Custom dashboards that combine several boards
📋 كيفية التبديل:
- Export boards and contacts from Monday CRM as CSV files
- Open the free Agile CRM account and map your custom fields
- Import contacts and deals, then rebuild automations by hand
🔄 Switching from Agile CRM to Monday CRM?
✅ ما ستجنيه:
- Real project management alongside your sales pipeline
- Custom dashboards, workload views, and reliable reporting
- 24/7 live chat support and a much larger knowledge base
❌ ما ستخسره:
- Built-in email marketing and landing page building
- The helpdesk ticketing queue and telephony
- A free plan large enough for 10 people
📋 كيفية التبديل:
- Export contacts, companies, and deals from Agile CRM
- Start a Monday CRM trial and pick a pipeline template
- Import your CSV files, then connect Gmail and Google Calendar
ما لم تتناوله مراجعتنا
This comparison looked at الشركات الصغيرة and mid-market use. We did not test in person onboarding, custom API builds, or how either tool behaves with tens of thousands of contacts. Enterprise contracts and volume discounts sit outside our figures. If you run a large support desk, your priorities will differ from the ones weighed here.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | إدارة علاقات العملاء الرشيقة |
| 🚀 الميزات الأساسية لنظام إدارة علاقات العملاء | إدارة علاقات العملاء يوم الاثنين |
| 📊 Reporting and Dashboards | إدارة علاقات العملاء يوم الاثنين |
| 📧 التسويق عبر البريد الإلكتروني | إدارة علاقات العملاء الرشيقة |
| 👶 سهولة الاستخدام | إدارة علاقات العملاء يوم الاثنين |
| 🔌 عمليات التكامل | إدارة علاقات العملاء يوم الاثنين |
| 🛟 خدمة العملاء | إدارة علاقات العملاء يوم الاثنين |
| 🏆 الفائز الإجمالي | إدارة علاقات العملاء يوم الاثنين |
🏆 الفائز: مونداي سي آر إم
Monday CRM wins 5 of 7 categories.
الأفضل لـ: managing projects and pipelines together, teams that need Gantt charts, and buyers who want support that answers.
These two products chase different buyers. Monday CRM sells flexibility, and its standout features are the views, dashboards, and automations borrowed from work management.
Agile CRM sells breadth at a low price. Marketing automation, a helpdesk, and telephony for under ten dollars a seat is a real offer, and no rival matches it that cheaply.
The catch is reliability. Reported deliverability problems and slow fixes are why its rating sits at 2.8 against 4.2 for Monday CRM.
No tool here has all the features every team wants. If you need email campaigns on a tiny budget, Agile CRM earns the test. For everyone else, Monday CRM is the safer buy.
المزيد من مقارنة إدارة علاقات العملاء يوم الاثنين
Here is how Monday CRM lands against other project management platforms and CRM rivals:
مقارنة بين نظام إدارة علاقات العملاء (CRM) من Monday ونظام HubSpot
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: board-level customization, Gantt and timeline views, lower cost at the entry tier
تفوقت شركة HubSpot في: unlimited free seats, far deeper email marketing, a bigger reporting library
نظام إدارة علاقات العملاء يوم الاثنين مقابل محرك الأنابيب
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: work beyond sales, seven ways to view the same records, dashboard building
فاز فريق بايب درايف في: tighter sales-only focus, faster pipeline setup, sharper activity reminders
نظام إدارة علاقات العملاء يوم الاثنين مقابل انقر فوق
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: a tidier interface, a simpler automation builder, quicker support replies
تتفوق شركة كليك أب في: cheaper paid tiers, built-in docs and whiteboards, deeper task hierarchy
نظام إدارة علاقات العملاء يوم الاثنين مقابل Salesforce
حقق نظام إدارة علاقات العملاء (CRM) يوم الاثنين انتصارات في: setup you finish in a day, cost per seat, no admin needed to change fields
تتفوق Salesforce في: enterprise depth, a huge app marketplace, mature forecasting and territory tools
المزيد من مزايا إدارة علاقات العملاء الرشيقة (Agile CRM) مقارنة
Agile CRM competes with a crowded field of sales and marketing tools:
مقارنة بين نظام إدارة علاقات العملاء المرن (Agile CRM) ونظام HubSpot
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: a much lower paid price, telephony included, everything bundled at the starter tier
تفوقت شركة HubSpot في: stronger email delivery, cleaner analytics, a far larger integration list
إدارة علاقات العملاء الرشيقة مقابل حملة نشطة
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: a bundled helpdesk, sales gamification, a free tier for 10 seats
فازت حملة ActiveCampaign في: deliverability rates, automation depth, a flexible email template editor
مقارنة بين نظام إدارة علاقات العملاء الرشيق ونظام Keap
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: entry price, no mandatory onboarding cost, a usable free plan
فاز كيب في: invoicing and payments, guided onboarding, steadier day-to-day reliability
نظام إدارة علاقات العملاء المرن مقابل نظام إدارة علاقات العملاء من Freshsales
تتفوق منهجية إدارة علاقات العملاء الرشيقة في: broader marketing tools, cheaper paid seats, more free users
نظام إدارة علاقات العملاء Freshsales يفوز في: AI lead scoring, a stronger mobile app, more consistent support
الأسئلة الشائعة
هل يوم الاثنين منصة لإدارة علاقات العملاء؟
Yes. Monday CRM is a full customer relationship management product built on Monday.com boards. It handles contacts, pipelines, and automations, plus the project work most rivals leave out.
هل استخدام موقع Monday.com مجاني؟
There is a free version, but it caps you at two team members and three boards. Paid plans begin at $9 per user each month.
هل نظام إدارة علاقات العملاء الرشيق مجاني حقاً؟
Yes, for up to 10 users. That tier covers contacts, deals, and basic campaigns. Paid plans start at $8.99 and add automation, reporting, and integrations.
كم تبلغ تكلفة نظام إدارة علاقات العملاء (CRM) عادةً؟
Entry level CRM software usually runs $9 to $30 per seat monthly. Agile CRM starts at $8.99 and Monday CRM at $9, so both sit at the cheap end.
ما هي منصة إدارة علاقات العملاء رقم 1؟
Salesforce holds the biggest market share worldwide. Among small businesses, Monday CRM and HubSpot get picked far more often, because setup is faster and the cost is lower.
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