⚡ Nhận định nhanh:
- Chạy: HubSpot free tools start at $0/month, with paid plans from $15/seat/month. Close CRM starts at $35/seat/month with no free plan.
- Phù hợp nhất cho: HubSpot suits sales and marketing teams that want contact management, email marketing and landing pages in one crm platform. Close CRM suits outbound sales teams that live on phone calls.
- Điểm khác biệt chính: HubSpot bundles Marketing Hub, Sales Hub and Service Hub. Close offers built in calling, a power dialer and a universal inbox instead.
- Lựa chọn của chúng tôi: HubSpot for most doanh nghiệp nhỏ, because its free crm supports up to one million contacts and unlimited users.
Most teams pick a crm before they know how they sell.
That is the real split between HubSpot and Close CRM.
HubSpot is built around inbound marketing and long term customer relationships.
Close is built around calls, follow ups and closing more deals fast.
Both are solid crm tools. They just serve different sales processes.
Toàn cảnh
This HubSpot vs Close CRM comparison covers pricing, core features and ease of use.
We also break down which crm software fits which team.
Our sources include published specs, official documentation and G2 reviews.
Các cây bút của chúng tôi cũng đã dành thời gian trải nghiệm thực tế cả hai ứng dụng.
Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
HubSpot là gì?
HubSpot CRM là một nền tảng quản lý quan hệ khách hàng dành cho các đội ngũ bán hàng và tiếp thị.
Nó cho phép bạn quản lý danh bạ và theo dõi giao dịch trong thời gian thực.
Its connected hubs join marketing, sales and service work in one place.
The free version supports one million contacts and unlimited users.
That freemium model is why so many startups begin here.
Over 750,000 customers use the company’s tools each week.
🏆 Người chiến thắng: HubSpot
Start free with contact management, email tracking and one deal pipeline. Add Marketing Hub or Sales Hub when your việc kinh doanh phát triển.
Bảng giá HubSpot
Here is what HubSpot costs today. HubSpot offers free features first, then paid plans.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Công cụ miễn phí | 0 đô la/tháng | Contact management for smaller businesses |
| Khởi đầu Trung tâm Tiếp thị | 15 đô la/ghế/tháng | Email marketing and landing pages |
| Nền tảng khách hàng khởi đầu | 15 đô la/ghế/tháng | Small business teams wanting every hub |
| Chuyên gia Trung tâm Tiếp thị | 800 đô la/ghế/tháng | Custom reports and heavy tự động hóa |
Pricing verified August 2026.
Dùng thử miễn phí: No trial needed. The free plan never expires and needs no card.
Đảm bảo hoàn tiền: None published. Paid subscriptions require an annual commitment.
📌 Ghi chú: The Starter plan includes 1,000 marketing contacts. Each extra thousand contacts costs $50, so budget for list growth.
⚠️ Pricing conflict flagged: Our research notes list a Professional plan near $1,080/month and enterprise plans near $4,000/month. Our verified dữ liệu shows the figures in the table above. Check the pricing page before you buy, since hub mixing changes the total.
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Here is what makes HubSpot worth a look:
- A real free plan: HubSpot’s free CRM holds up to one million contacts. It also allows unlimited users, one deal pipeline and one team.
- Marketing tools built in: HubSpot’s marketing side covers email marketing, landing pages, website pages and email tracking inside the same crm platform. Lead nurturing does not need a second tool.
- 500+ business apps: HubSpot integrates with Google Workspace, Microsoft 365 and Salesforce. Facebook Messenger and live chat feed the same universal inbox.
- Clean visual dashboard: The dashboard shows your whole sales pipeline in real time. Sales leaders can read it without training.
- Breeze AI automation: Recent updates automate repetitive tasks like email drafting and data enrichment. That cuts manual data entry for your sales team.
- Học viện HubSpot: A large library of free training helps new users learn the software. It is a real customer success advantage for small businesses.
- Room to scale: Custom properties, custom objects and custom reports unlock as you move into professional and enterprise plans.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn set up a free HubSpot account and ran a small contact list through it. Here is what stood out during that hands-on time:
The walkthrough below covers the same setup steps on screen.
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✅ Ưu điểm
- Gói miễn phí hỗ trợ một triệu liên hệ và số người dùng không giới hạn.
- Marketing, sales and service tools live in one crm platform
- Tích hợp với hơn 500 ứng dụng doanh nghiệp, bao gồm cả Salesforce.
- Giao diện thân thiện với người dùng cùng quy trình thiết lập có hướng dẫn.
- HubSpot Academy training and a deep knowledge base
❌ Nhược điểm
- Pricing gets complex once you mix and match hubs
- Free version has no live email support or phone support
- Steep learning curve for advanced features and analytics
- Customization feels rigid next to developer focused other crms
Close CRM là gì?
Close CRM là một nền tảng bán hàng được xây dựng dành cho các doanh nghiệp vừa và nhỏ.
It focuses on turning leads into revenue rather than on marketing.
Email, calling and SMS all land in one universal inbox.
Sales reps can dial multiple numbers straight from the browser.
Smart Views filter leads so your team works the hottest prospects first.
Most people choose Close for high-velocity outbound sales.
Runner Up: Close CRM
Built in calling, email sequences and a power dialer in one app. A 14-day free trial lets you test it with real calls.
Bảng giá CRM
Close keeps pricing simple with three seats-based tiers. There is no free plan.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Những điều cần thiết | 35 đô la/ghế/tháng | Startup features for solo reps and tiny teams |
| Sự phát triển | 99 đô la/ghế/tháng | Professional features, multiple pipelines, power dialer |
| Tỉ lệ | 139 đô la/ghế/tháng | Call coaching, custom objects, predictive dialer |
Pricing verified August 2026.
Dùng thử miễn phí: Yes. Close offers a 14-day free trial with no card required.
Đảm bảo hoàn tiền: None published. Onboarding includes free one-click migration from other crm options.
📌 Ghi chú: Every tier bundles calling, texting and email. Advanced features like call coaching and enhanced customization sit in higher tiers.
⚠️ Pricing conflict flagged: Our research notes list Startup, Professional and Enterprise tiers at $59, $109 and $149 per user monthly. Our verified data shows the Essentials, Growth and Scale figures above. Confirm on the Close pricing page before you buy.
Những lợi ích chính của Close CRM
Here is why outbound teams pick this tool:
- Chức năng gọi tích hợp: You can make phone calls from the app without a separate phone system. Power dialer and predictive dialer options speed up tiếp cận cộng đồng.
- One universal inbox: Email, calls and SMS sit together, so nobody hunts across other tools for context.
- Chế độ xem thông minh: Saved filters rank leads by custom fields and criteria. Reps always know who to call next.
- Automation that cuts busywork: Workflows and automated reminders handle follow ups. That removes a lot of manual data entry.
- Huấn luyện qua cuộc gọi trực tiếp: Managers can listen and help during calls. Activity lands on profile timelines for later review.
- Thiết lập nhanh chóng: A CSV import tool and free one-click migration get data in quickly. Full team engagement often happens inside the trial.
- Support and security: The help center, API documentation for any developer and regular product updates back the platform, with security handled responsibly.
The benefits view below groups those same strengths by sales stage.
Những điều nhóm chúng tôi nhận thấy
Our writer ran a trial account, imported a lead list and made test calls. Here is what stood out:
Ưu điểm và nhược điểm của Close CRM
✅ Ưu điểm
- Best-in-class calling with dialing straight from the browser
- Email, SMS and calls share a single universal inbox
- Quick onboarding, with free migration help and training
- Rated 4.7/5 on G2 for simplicity and outreach
❌ Nhược điểm
- Báo cáo is weaker than most rival crm platforms
- No free plan, and entry pricing sits mid-tier
- Roughly 80 integrations, fewer than HubSpot’s 500+ business apps
- Less customizable, with no marketing hub or landing pages
So sánh tính năng
Ready for a closer look at HubSpot vs Close CRM? We compare ten areas that decide most buying calls.
| Tính năng | HubSpot | Đóng CRM |
|---|---|---|
| Giá khởi điểm | $0/month (free tools) | 35 đô la/ghế/tháng |
| Gói miễn phí | ✅ | ❌ (Dùng thử miễn phí 14 ngày) |
| Contact Limit | ✅ One million contacts | ✅ Plan based |
| Gọi điện thoại tích hợp | ❌ Số lượng có hạn | ✅ Power and predictive dialer |
| Tiếp thị qua email | ✅ Trung tâm Marketing | ✅ Bulk email and sequences |
| Trang đích | ✅ | ❌ |
| Tích hợp | ✅ Hơn 500 ứng dụng dành cho doanh nghiệp | ✅ Around 80 other tools |
| Báo cáo tùy chỉnh | ✅ Custom graphs and dashboards | ❌ Basic reporting |
| Tốt nhất cho | Sales and marketing teams under one roof | Outbound sales teams on phone calls |
1. Contact Management & Custom Objects
HubSpot: Contact management is the core of HubSpot’s CRM, and the free plan holds up to one million contacts. Custom properties and custom objects let you shape records around your business, though those advanced options sit in higher plans.
Đóng CRM: Leads and contacts are organised for speed, not storage. Smart Views and custom fields surface the right lead at the right moment, and search feels quick even on long lists.
2. Universal Inbox & Conversations
HubSpot: A shared inbox collects live chat, chatbot threads, Facebook Messenger and email in one view. It suits a support team as much as a sales team.
Đóng CRM: Email, calling and SMS land in a single inbox built for outreach. Every touch is captured on profile timelines automatically.
Conversations then thread those channels together per lead.
3. Built In Calling, Dialers & Call Coaching
HubSpot: Calling exists inside Sales Hub, but minutes and features depend on your tier. Most heavy callers pair HubSpot with a separate dialer.
Đóng CRM: This is Close’s strongest card. A power dialer and a predictive dialer let reps dial multiple numbers back to back, and managers can join live for call coaching.
💡 Mẹo hay: The more your reps talk to prospects each day, the more calling depth should outrank marketing features in your decision.
4. Email Marketing & Lead Nurturing
HubSpot: HubSpot Marketing Hub runs campaigns, email tracking and lead nurturing from the same records your reps use. Inbound marketing here is a full discipline, not a bolt-on.
Đóng CRM: You get bulk email, email templates and email sequences aimed at outbound replies. There is no marketing hub for nurture campaigns or forms.
5. Content, Landing Pages & Website Pages
HubSpot: You can build landing pages, blog posts and website pages without a developer. That helps a small business attract new customers instead of only chasing them.
Đóng CRM: Close does not publish content at all. You will need another tool for pages and any inbound traffic.
6. Thương mại điện tử & Thanh toán
HubSpot: Quotes, payment links and product records connect to the same deal pipeline. Companies selling online can track an order and the customer experience side by side.
Đóng CRM: Close tracks deals and opportunity value but leaves billing to integrations. That keeps the app lean for pure sales work.
7. Automation & AI
HubSpot: Workflow automation covers lead routing, tasks and internal alerts across every hub. The Breeze AI suite drafts emails and enriches data so reps skip repetitive work.
Đóng CRM: Workflows fire automated follow ups and reminders after every call or email. Sales AI summarises calls so nobody retypes notes.
The AI layer sits on top of those same workflows.
8. Báo cáo & Phân tích
HubSpot: Analytics run from contact to closed deal, with custom reports and custom graphs on paid tiers. Sales leaders get sales pipeline management data without exporting anything.
Đóng CRM: Reports cover quick KPI checks and activity tracking for coaching. G2 reviews flag reporting as the weakest area of the product.
⚠️ Cảnh báo: If board-level reporting matters, test Close’s exports during the trial before you commit budget.
9. Integrations, Customization & Mobile
HubSpot: Over 500 business apps connect, including Google Workspace, Microsoft 365, Zoom meetings and Salesforce. Some users still find customization rigid next to a developer-first crm platform.
Đóng CRM: Around 80 integrations cover the usual sales stack, and the mobile device app keeps reps working away from the desktop. Advanced CRM settings add multiple pipelines and deeper custom fields.
Higher tiers unlock the advanced CRM controls shown here.
10. Định giá & Chi phí
Let’s put the plans side by side.
| Cấp độ | HubSpot | Đóng CRM |
|---|---|---|
| Miễn phí | Công cụ miễn phí: 0 đô la/tháng | ❌ Không có gói miễn phí |
| Lối vào | Marketing Hub Starter: $15/seat/month | Gói cơ bản: 35 đô la/ghế/tháng |
| Giữa | Starter Customer Platform: $15/seat/month | Tăng trưởng: 99 đô la/ghế/tháng |
| Đứng đầu | Marketing Hub Professional: $800/seat/month | Mức phí: 139 đô la/ghế/tháng |
HubSpot: Entry cost is the lowest here, and free features carry a real team for months. The jump to the professional plan is steep, so map your needs before upgrading.
Đóng CRM: Pricing climbs in smaller steps and the top tier stays under $140 per seat. For a five-rep team the middle plan often beats stacking a cheap crm plus a dialer.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| A zero-cost start | HubSpot | Gói miễn phí, không giới hạn người dùng. |
| Heavy phone calls | Đóng CRM | Trình quay số dự đoán và mạnh mẽ |
| Tiếp thị nội dung | HubSpot | Landing pages and campaigns |
| Fast rep onboarding | Đóng CRM | Setup inside the free trial |
| Phân tích chuyên sâu | HubSpot | Custom reports and dashboards |
| One tool for marketing and sales | HubSpot | Hubs share one contact database |
💰 Ngân sách của bạn
HubSpot costs nothing to start and $15 per seat monthly after that. Close asks $35 per seat from day one, which is fair if it replaces your phone system.
🔌 Bộ công nghệ của bạn
HubSpot connects to 500+ business apps, so it slots into most stacks. Close covers about 80 other tools, which is enough for a focused sales stack.
📞 Quy trình bán hàng của bạn
Outbound sales processes built on dials belong in Close. Inbound funnels that start with content and forms belong in HubSpot.
🎓 Trình độ kinh nghiệm của bạn
Close is simpler to learn, and most reps get productive within days. HubSpot is user friendly at the surface but has a steep learning curve deeper in.
🆓 Dùng thử và bản demo miễn phí
Run both at once for two weeks with the same lead list. Compare replies, dials and reporting before any card details change hands.
🛟 Các tùy chọn hỗ trợ
HubSpot’s free tier gives you documentation and community, not live email support, and paid tiers add onboarding services. Close offers proactive onboarding, a help center and steady product updates.
Hướng dẫn chuyển đổi
Already on one of them? Here is what changes if you move.
🔄 Switching from HubSpot to Close CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Built in calling with a power dialer, no extra phone bill
- Live call coaching and cleaner rep-level activity data
- A simpler app that your team learns in days
❌ Những gì bạn sẽ mất:
- The free plan and its one million contacts
- Landing pages, forms and inbound marketing tools
- Deep custom reports and 500+ app integrations
📋 Cách chuyển đổi:
- Export contacts, companies and deals from HubSpot as CSV files
- Start the 14-day free trial and request migration help
- Rebuild pipelines and Smart Views, then invite the team
🔄 Switching from Close CRM to HubSpot?
✅ Những lợi ích bạn sẽ nhận được:
- A free tier that lets you cut seat costs immediately
- Marketing Hub, Sales Hub and Service Hub on one contact record
- Stronger analytics and HubSpot Academy training
❌ Những gì bạn sẽ mất:
- The predictive dialer and one-click browser calling
- Call coaching built for sales managers
- A lighter interface with fewer settings to configure
📋 Cách chuyển đổi:
- Export leads, opportunities and call logs from Close
- Create a free HubSpot account and import the files
- Map custom fields to custom properties, then connect your dialer
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise plans, custom API builds or multi-region compliance setups. Call quality across different carriers also sits outside our scope. If you manage fifty or more seats, your priorities will differ from what we covered here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | HubSpot |
| 🚀 Các tính năng cốt lõi của CRM | HubSpot |
| 📞 Calling & Outreach | Đóng CRM |
| 🎯 Công cụ tiếp thị | HubSpot |
| 👶 Dễ sử dụng | Đóng CRM |
| 🔌 Tích hợp | HubSpot |
| 📊 Báo cáo & Phân tích | HubSpot |
| 🏆 Người chiến thắng chung cuộc | HubSpot |
🏆 NGƯỜI CHIẾN THẮNG: HUBSPOT
HubSpot wins 5 out of 7 categories.
Phù hợp nhất cho: free contact management, inbound marketing, and teams that want marketing and sales in one crm platform
These two products answer different questions. HubSpot asks how you attract and nurture relationships over time.
Close asks how many quality conversations your reps can have today. Its calling depth is the reason teams pay more per seat.
Close CRM is excellent for high-volume outbound work and quick team engagement. But for broader business growth, a free entry point and stronger reporting, HubSpot is the safer pick for most companies.
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Still weighing HubSpot alternatives? Here is how it lands against three common rivals.
HubSpot thắng nhờ: faster setup for non-technical users, a genuinely free tier, and bundled marketing tools
Salesforce thắng thế nhờ: deeper customization, a bigger network of enterprise partners, and stronger admin controls at scale
HubSpot so với Truyền động đường ống
HubSpot thắng nhờ: free features, email marketing and landing pages, and customer success resources
Pipedrive thắng nhờ: lighter deal pipeline views, cheaper mid-tier seats, and quicker daily navigation for pure sales
HubSpot thắng nhờ: native email tracking, richer contact records, and an inbound marketing engine
CRM thắng lớn vào thứ Hai nhờ: flexible boards for tasks, easier cross-team project views, and simpler per-seat math
So sánh thêm về Close CRM
Here is how Close stacks up against three other crm options.
So sánh Close CRM và Freshsales CRM
Những chiến thắng sít sao trong các trận đấu: dialer speed, faster rep onboarding, and cleaner call activity timelines
Freshsales thắng nhờ: a free starting tier, broader reporting views, and lower cost per seat at the entry level
So sánh Close CRM và Ngay lập tức
Những chiến thắng sít sao trong các trận đấu: phone-first outreach, full pipeline tracking, and manager coaching tools
Thắng ngay lập tức trên: inbox warm-up at volume, cheaper cold email sending, and deliverability tooling
So sánh Close CRM và GoHighLevel
Những chiến thắng sít sao trong các trận đấu: a cleaner interface, dialer reliability, and focus on direct selling
GoHighLevel thắng nhờ: managing agency clients, funnel building, and white-label options for resellers
Câu hỏi thường gặp
HubSpot CRM phù hợp nhất với mục đích gì?
It suits small businesses that want contact management, marketing and service in one system. The free plan makes it a low-risk first CRM for a growing company.
HubSpot CRM có thực sự miễn phí không?
Yes. The free tier costs $0/month and covers unlimited users and one million contacts. Limits apply to automated emails, email tracking notifications and live support.
Close khác biệt với các hệ thống CRM khác như thế nào?
It blends CRM records with sales engagement in one app. Calling, texting and email sit together, which most traditional systems leave to add-ons.
Close có giá bao nhiêu mỗi tháng?
Plans run $35, $99 and $139 per seat each month for Essentials, Growth and Scale. A 14-day trial lets you test before paying.
Có phần mềm CRM nào tốt hơn HubSpot không?
It depends on your workflow. Salesforce fits complex enterprise setups, Zoho CRM undercuts on price, and Close beats both for teams that live on the phone.
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