⚡ Nhận định nhanh:
- Chạy: HubSpot paid plans start at $15/seat/month. Bitrix24 starts at $49/organization/month.
- Phù hợp nhất cho: HubSpot suits sales and marketing teams doing inbound marketing. Bitrix24 suits teams managing projects and internal communications.
- Điểm khác biệt chính: HubSpot is a CRM platform built around hubs. Bitrix24 is an all in one platform with project management tools built in.
- Lựa chọn của chúng tôi: HubSpot, rated 4.0 against 3.0. Its free CRM and 500+ việc kinh doanh apps fit more companies.
The cheaper sticker price does not always win here.
HubSpot gives away a free CRM with unlimited users.
Bitrix24 charges one flat fee instead of a per user basis.
Both claim to be your single platform for business growth.
But they were built for very different aspects of running a company.
Toàn cảnh
This Hubspot vs Bitrix24 comparison covers pricing, key features, and ease of use.
Chúng tôi cũng sẽ phân tích chi tiết từng nền tảng CRM phù hợp nhất với đối tượng nào.
Our sources include published specs, help documentation, and G2 review dữ liệu.
Các cây bút của chúng tôi cũng đã dành thời gian trực tiếp tìm hiểu cả hai tài khoản.
Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
HubSpot là gì?
HubSpot CRM là một nền tảng quản lý quan hệ khách hàng dành cho các đội ngũ bán hàng và tiếp thị.
It lets a sales team manage every contact and track deals in real time.
The company sells connected “hubs” that share one contact database.
Those hubs are Marketing Hub, Sales Hub, and Service Hub.
HubSpot’s free CRM holds up to one million contacts with unlimited users.
That freemium model is why so many startups begin here.
HubSpot CRM reviews on G2 average 4.4 out of 5.
Small businesses and marketing teams drive most of that praise.
🏆 Người chiến thắng: HubSpot
Start on the free plan and add paid hubs later. Over 750,000 customers use it weekly for campaigns and communications.
Bảng giá HubSpot
Here is what HubSpot offers in 2026. Prices below are seat-based.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Công cụ miễn phí | 0 đô la/tháng | Contact management and email tracking |
| Khởi đầu Trung tâm Tiếp thị | 15 đô la/ghế/tháng | A first email marketing push |
| Nền tảng khách hàng khởi đầu | 15 đô la/ghế/tháng | Doanh nghiệp nhỏ bundling sales and services |
| Chuyên gia Trung tâm Tiếp thị | 800 đô la/ghế/tháng | Custom reports and heavy tự động hóa |
Giá được xác nhận vào tháng 7 năm 2026.
Dùng thử miễn phí: The free version never expires and needs no card.
Đảm bảo hoàn tiền: None published. Paid plans need an annual commitment even on monthly billing.
📌 Ghi chú: The free plan includes one deal pipeline and one team. The Starter plan includes 1,000 marketing contacts, and each extra thousand costs $50.
⚠️ Pricing conflict flagged: Public HubSpot pages list a Professional plan near $1,080/month. Enterprise plans run near $4,000/month. Our CSV records Marketing Hub Professional at $800/seat/month. We use the CSV figures throughout. Confirm your quote before you buy.
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Here is what makes HubSpot worth a look:
- A real free plan: Up to a million contacts and unlimited users cost nothing. Most rivals cap seats instead.
- 500+ business apps: It connects to Google Workspace, Microsoft 365, and Salesforce. Facebook Messenger and live chat feed the same universal hộp thư đến.
- Marketing tools included: You get landing pages, website pages, and email marketing. Lead nurturing runs from the same records.
- Clean visual dashboard: One screen shows the whole sales funnel live. Sales leaders can read it without training.
- Học viện HubSpot: Free courses cover inbound marketing and the sales process. Reviewers cite it constantly.
- Trí tuệ nhân tạo Breeze: Recent updates automate email drafting and data enrichment. That saves a small support team real hours.
- Awards that stuck: Customers voted it CRM tốt nhất Lead Management Software in 2023 on Gartner Peer Insights. G2 ranked it the #2 Best Global Software Company in 2024.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn opened a free HubSpot account and built a deal pipeline. Here is what stood out during that hands-on time:
The guided setup walked us through custom properties before we imported a single contact.
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✅ Ưu điểm
- Gói miễn phí hỗ trợ một triệu liên hệ và số người dùng không giới hạn.
- Connects with over 500 business apps including Salesforce
- Giao diện thân thiện với người dùng cùng quy trình thiết lập có hướng dẫn.
- HubSpot Academy training is free for every user
- Các công cụ tiếp thị, bán hàng và dịch vụ đều sử dụng chung một hồ sơ liên hệ.
❌ Nhược điểm
- Pricing gets complicated once you mix and match hubs
- The free version has no live customer support
- Steep learning curve on the advanced features
- Customization feels rigid next to developer-focused rivals
Bitrix24 là gì?
Bitrix24 is a cloud-based communications platform with a CRM inside it.
It folds crm software, project management, and team chat into one login.
Bitrix24 CRM keeps every customer record and interaction in one database.
Teams use it to track the sales funnel and manage customer relationships.
The same account also handles tasks, documents, and internal communications.
That breadth is the whole sân bóng đá for this all in one platform.
Runner Up: Bitrix24
One flat fee covers your whole company. Gantt charts, kanban boards, and a classic CRM ship together.
Bảng giá Bitrix24
Bitrix24 bills per organization, not per user basis. That changes the math for big teams.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 49 đô la/tổ chức/tháng | Small teams testing core CRM |
| Tiêu chuẩn | 99 đô la/tổ chức/tháng | Medium sized businesses with many projects |
| Chuyên nghiệp | 199 đô la/tổ chức/tháng | Quy trình làm việc tự động hóa and advanced features |
| Doanh nghiệp | 399 đô la/tổ chức/tháng | Các công ty lớn với cấu trúc công ty phức tạp |
Giá được xác nhận vào tháng 7 năm 2026.
Dùng thử miễn phí: A 30-day free trial covers the Professional plan.
Đảm bảo hoàn tiền: None published. Annual billing cuts 20%, and two-year terms cut 31%.
📌 Ghi chú: A free plan covers up to 12 users with 5 GB of storage. Chat and collaboration tools stay free for unlimited users. Invoicing and workflow automation do not.
⚠️ Pricing conflict flagged: Some public listings show a Plus tier at $39/month. No $399 tier appears. Our CSV records Basic at $49 and Enterprise at $399 per organization. We use the CSV figures throughout. Check the current page for your region, including European Union billing.
Những lợi ích chính của Bitrix24
Here is where this crm tool earns its keep:
- Giá cố định: One fee covers the whole company. Adding staff does not raise the bill.
- Real project management tools: Gantt charts, kanban boards, and task management ship inside the same site. Managing projects never needs a second app.
- Collaboration built in: Chat, group chats, video calls, and tiếng nói calls keep remote teams connected.
- Documents and file sharing: Secure cloud storage lets you upload files and co-edit in real time. Version control is included.
- Sites, online stores, and web forms: Build landing pages and a product catalog without leaving the platform.
- Trợ lý phi công AI: The built-in assistant helps new users find features and automate small tasks.
- Bảo vệ posture: Data sits on Amazon Web Services behind SSL encryption. Extranet access lets you create safe spaces for outside partners.
The home dashboard puts search, messages, and tasks in one window.
Những điều nhóm chúng tôi nhận thấy
Our writer set up a Bitrix24 workspace and ran a small project through it. Here is what stood out during that hands-on time:
Ưu điểm và nhược điểm của Bitrix24
✅ Ưu điểm
- Flat monthly fee instead of per-seat charges
- CRM, tasks, and chat live in one place
- Free plan for up to 12 users with core CRM
- Mobile apps cover both Android and iOS
❌ Nhược điểm
- Steep learning curve caused by so many features
- Giao diện có thể gây khó khăn cho người dùng mới.
- Customer support is slow according to user reviews
- Users report bugs and limited customization options
So sánh tính năng
Ready for the detailed HubSpot vs Bitrix24 breakdown? We cover ten key features below. Each one maps to a real buying decision.
| Tính năng | HubSpot | Bitrix24 |
|---|---|---|
| Giá khởi điểm | 15 đô la/ghế/tháng | 49 đô la/tổ chức/tháng |
| Gói miễn phí | ✅ Không giới hạn người dùng | ✅ Tối đa 12 người dùng |
| Quản lý liên hệ | ✅ | ✅ |
| Quản lý quy trình bán hàng | ✅ | ✅ |
| Tiếp thị qua email | ✅ | ✅ |
| Công cụ quản lý dự án | ❌ | ✅ |
| Biểu đồ Gantt và bảng Kanban | ❌ | ✅ |
| Online Stores | ❌ | ✅ |
| Hơn 500 ứng dụng dành cho doanh nghiệp | ✅ | ❌ |
| Free Training Academy | ✅ | ✅ Video tutorials |
| Tốt nhất cho | Đội ngũ bán hàng và tiếp thị | Managing projects and teams |
1. Quản lý liên hệ
HubSpot: One million contacts fit on the free plan. Custom properties and custom objects let you shape records around your sales process. Every note, call, and email sits on the same timeline.
Bitrix24: Leads, deals, contacts, and companies each get their own entity. The classic CRM mode suits teams that work leads before converting them. Contact management ties into tasks and chat automatically.
2. Quản lý quy trình bán hàng
HubSpot: The visual dashboard shows the whole sales funnel in real time. The free tier gives you one deal pipeline. Sales Hub adds more pipelines and forecasting for a sales team.
Bitrix24: Sales management covers lead generation, lead management, and the full sales pipeline. Web forms and a contact center capture inbound inquiries directly. Sales pipeline management here feels closer to an operations tool.
⚠️ Cảnh báo: One deal pipeline on the free HubSpot tier is tight. Teams running two products usually hit that wall fast.
3. Email Marketing and Inbound Marketing
HubSpot: This is home turf. HubSpot Marketing Hub runs campaigns, email tracking, and lead nurturing from the contact record. Marketing teams can score high-quality leads and nurture relationships without exporting anything.
Bitrix24: Marketing campaigns work, but the toolkit is thinner. You get bulk email and basic segmentation. There is no equal to HubSpot’s marketing depth for inbound marketing programs.
4. Website Pages, Landing Pages and Online Stores
HubSpot: Content arrangement covers landing pages, website pages, and blog posts. Everything ties back to the same contact database. Google Analytics data can sit beside HubSpot’s own báo cáo.
Bitrix24: Sites and Store lets you create a site plus real online stores. A product catalog and payment handling come along. That is rare in a crm platform at this price.
5. Quản lý dự án và quản lý nhiệm vụ
HubSpot: Tasks exist, but they serve the sales process only. There are no Gantt charts and no true project boards. Most HubSpot shops bolt on a separate tool for projects.
Bitrix24: Full project management tools ship in every plan. Assign a task, set deadlines, and track progress on Gantt charts. Kanban boards give a second view of the same work.
The board view is where most teams end up living day to day.
6. Tự động hóa quy trình làm việc
HubSpot: Breeze AI drafts emails and enriches records on its own. Automation features cover lead rotation, follow-ups, and internal alerts. Most of it lives on paid plans, not the free tier.
Bitrix24: Automated workflows fire on stage changes and deadlines. Routine updates and notifications keep work moving without manual chasing. Workflow automation is locked out of the free plan, though.
7. Collaboration Tools and Internal Communications
HubSpot: Live chat and chatbot handle outside conversations well. Internal chat is not part of the product. Teams pair it with Slack or Microsoft Teams instead.
Bitrix24: Trò chuyện, hội nghị video và tiếng nói calls are native. An activity stream shows company-wide updates, though quiet items get missed. Communications tools this deep are unusual in crm tools.
Shared documents sit next to those conversations rather than in a separate drive.
8. Báo cáo và Phân tích
HubSpot: Reporting is a real strength. Custom reports track pipeline, campaign attribution, and customer success metrics. Analytics quality is one reason sales leaders push for it.
Bitrix24: You can generate reports and share dashboards for live project visibility. The depth is fine for operations. It falls short of HubSpot for marketing attribution.
9. E-Commerce, HR and Company Structure
HubSpot: E-commerce management connects orders and carts back to contacts. It helps you market to new customers after a purchase. There are no HR features at all.
Bitrix24: HR tools include an employee directory, absence tracking, and workload views. You can model your company structure inside the software. Nothing similar exists on the HubSpot side.
10. Định giá & Chi phí
Let us compare paid plans side by side. Both sets of figures come straight from our records.
| Cấp độ | HubSpot | Bitrix24 |
|---|---|---|
| Miễn phí | Công cụ miễn phí: 0 đô la/tháng | Free plan, up to 12 users |
| Lối vào | Marketing Hub Starter: $15/seat/month | Basic: $49/organization/month |
| Giữa | Starter Customer Platform: $15/seat/month | Standard: $99/organization/month |
| Trình độ cao | Marketing Hub Professional: $800/seat/month | Professional: $199/organization/month |
| Đứng đầu | — | Enterprise: $399/organization/month |
HubSpot: Cheap to start, expensive to scale. Seat pricing punishes growth, and the jump to Marketing Hub Professional is brutal. The free features carry a doanh nghiệp nhỏ surprisingly far, though.
Bitrix24: Costs more on day one and less at scale. A 30-seat company pays $199 total on the Professional plan. That flat model is the strongest argument for switching.
💡 Kết quả kiểm tra: At 20 seats, HubSpot Starter costs $300 per month. Bitrix24 Professional covers unlimited staff for $199. The break-even point sits near 14 seats.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Khởi đầu miễn phí | HubSpot | Unlimited users, no seat cap |
| Flat cost at 20+ seats | Bitrix24 | One price per organization |
| Tiếp thị nội dung | HubSpot | Deeper campaign and email tools |
| Quản lý dự án | Bitrix24 | Gantt charts and kanban boards |
| Hơn 500 tích hợp | HubSpot | Widest business apps directory |
| A simple crm for beginners | HubSpot | Cleaner user interface, guided setup |
💰 Ngân sách của bạn
Under 14 seats, HubSpot is cheaper. Past that, the flat Bitrix24 fee wins as your business grows.
🔌 Bộ công nghệ của bạn
HubSpot plugs into over 500 tools, including Salesforce and Google Workspace. Bitrix24 expects to replace those apps rather than sit beside them.
📝 Phong cách làm việc của bạn
Pick HubSpot if your day runs on deals and campaigns. Pick Bitrix24 if it runs on projects, files, and chat.
🎓 Trình độ kinh nghiệm của bạn
Beginners find HubSpot incredibly easy to open and understand. Bitrix24 rewards teams willing to train first.
🆓 Dùng thử và bản demo miễn phí
HubSpot’s free tier runs forever with no card. Bitrix24 gives 30 days on Professional before you decide.
🛟 Các tùy chọn hỗ trợ
Free HubSpot accounts get self-serve support resources only, with email support starting on paid tiers. Bitrix24 reviewers report slow ticket resolution.
Hướng dẫn chuyển đổi
Already on one of these? Here is what changes if you move.
🔄 Switching from HubSpot to Bitrix24?
✅ Những lợi ích bạn sẽ nhận được:
- Flat billing that ignores headcount
- Native project boards, theo dõi thời gian, and HR tools
- Built-in chat, calls, and document co-editing
❌ Những gì bạn sẽ mất:
- HubSpot’s marketing depth and attribution reporting
- The 500+ app directory
- Free HubSpot Academy courses
📋 Cách chuyển đổi:
- Export contacts, companies, and deals to CSV from HubSpot
- Open a Bitrix24 account and set your company structure
- Import the CSV, then rebuild pipelines and automations
🔄 Switching from Bitrix24 to HubSpot?
✅ Những lợi ích bạn sẽ nhận được:
- A cleaner interface that new hires learn faster
- Stronger email marketing and campaign reporting
- A free tier that scales to a million contacts
❌ Những gì bạn sẽ mất:
- Project boards, Gantt charts, and task tracking
- Internal chat and video calls
- Flat per-organization pricing
📋 Cách chuyển đổi:
- Export CRM records and download shared files from Bitrix24
- Create a free HubSpot account and map custom properties
- Import records, then pick a separate tool for projects
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small and medium teams. We did not test on-premise Bitrix24 installs or HubSpot custom API work. Enterprise contracts and negotiated discounts sit outside our scope. Our notes reflect the July 2026 versions of both products. If you run 200 seats or sell into regulated services, your priorities will differ from ours.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Bitrix24 |
| 🚀 Core CRM | HubSpot |
| 📣 Công cụ tiếp thị | HubSpot |
| 📋 Quản lý dự án | Bitrix24 |
| 👶 Dễ sử dụng | HubSpot |
| 🔌 Tích hợp | HubSpot |
| 📊 Phân tích | HubSpot |
| 🏆 Người chiến thắng chung cuộc | HubSpot |
🏆 NGƯỜI CHIẾN THẮNG: HUBSPOT
HubSpot wins 5 of 7 categories and scores 4.0 against 3.0.
Phù hợp nhất cho: Sales teams, inbound marketing, and any small business that wants a free start
These are two different products wearing the same label. HubSpot’s CRM is built to win and keep customers. Bitrix24 is built to run a whole company from one screen.
Bitrix24 is the better buy for large headcounts and heavy project work. Its flat fee and native tools genuinely undercut seat-based rivals.
But most buyers here want a CRM first. For contact management, campaigns, and customer experience, HubSpot is the safer pick.
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Here is how HubSpot lands against other names on the market:
HubSpot thắng nhờ: Faster onboarding, a usable free tier, friendlier support
Salesforce thắng thế nhờ: Deeper customization, enterprise data models, developer tooling
HubSpot so với Truyền động đường ống
HubSpot thắng nhờ: Marketing reach, free contact limits, reporting range
Pipedrive thắng nhờ: Lower seat cost, faster deal entry, less setup
HubSpot so với ActiveCampaign
HubSpot thắng nhờ: Sales pipeline depth, service tooling, training library
ActiveCampaign thắng nhờ: Cheaper email volume, finer automation branching, simpler billing
HubSpot so với Keap
HubSpot thắng nhờ: Integration count, reporting clarity, free entry point
Keap thắng nhờ: Built-in invoicing, done-for-you setup, appointment booking
This walkthrough covers more HubSpot alternatives in detail.
So sánh thêm về Bitrix24
Bitrix24 competes with both CRM and work management vendors:
Bitrix24 thắng nhờ: Flat pricing, native chat, project boards included
Zoho CRM vượt trội ở các điểm sau: Field customization, analytics modules, cleaner admin screens
Bitrix24 so với Nhấp chuột lên
Bitrix24 thắng nhờ: Real CRM records, telephony, HR features
ClickUp thắng thế nhờ: Faster task views, cleaner docs, lighter learning curve
So sánh Bitrix24 và Monday CRM
Bitrix24 thắng nhờ: Total cost at scale, built-in calls, document storage
CRM thắng lớn vào thứ Hai nhờ: Visual polish, board flexibility, quicker team adoption
Bitrix24 so với Zendesk
Bitrix24 thắng nhờ: Price per organization, sales features, internal collaboration
Zendesk thắng thế ở các điểm sau: Ticket routing, help center publishing, support-agent workflows
The video below lines up several rivals side by side.
Câu hỏi thường gặp
HubSpot CRM phù hợp nhất với mục đích gì?
It suits sales and marketing teams that want contacts, deals, and campaigns in one place. Smaller businesses often start free and add paid hubs later.
HubSpot CRM có thực sự miễn phí không?
Yes. The free tier holds a million contacts with unlimited users and never expires. Live support, extra pipelines, and automation sit behind paid tiers.
Bitrix24 được dùng để làm gì?
Teams use it as a unified platform for CRM, projects, documents, and chat. It replaces several separate apps rather than specialising in one job.
Bitrix24 có thực sự miễn phí không?
The free plan covers 12 users, 5 GB of storage, and core CRM. Invoicing and workflow automation require a paid tier.
Which is the best crm here?
HubSpot, for most buyers. It scores 4.0 to 3.0 and wins five of seven categories. Choose Bitrix24 if project tools and flat pricing matter more.
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