⚡ Nhận định nhanh:
- Chạy: Bitrix24 starts at $49/organization/month. Salesmate starts at $23/user/month.
- Phù hợp nhất cho: Bitrix24 for teams that want CRM, projects, and chat together. Salesmate for phone-heavy sales teams.
- Điểm khác biệt chính: Bitrix24 bills per organization. Salesmate bills per seat.
- Lựa chọn của chúng tôi: Bitrix24 for most teams. It bundles more tools at one flat price.
Salesmate’s price looks cheaper than Bitrix24’s at first glance.
But one charges per user, and the other charges per company.
Add a third sales rep, and the math flips.
Price is only part of the story, though.
Bitrix24 is a full workspace, while Salesmate is a focused sales CRM tool.
Toàn cảnh
This Bitrix24 vs Salesmate comparison looks at pricing, key features, and ease of use.
It draws on extensive research of docs, pricing pages, and G2 reviews.
Các cây bút của chúng tôi cũng đã dành thời gian trực tiếp trải nghiệm từng công cụ.
Those notes appear in the “What Our Team Noticed” sections below.
Bitrix24 là gì?
Bitrix24 is a cloud-based workspace for CRM, projects, and team chat.
It handles sales management and internal communications on a single platform.
You get contact management, a sales funnel, and task management tools.
It also includes group chats, video calls, and a shared activity stream.
The platform serves doanh nghiệp nhỏ and medium sized businesses alike.
Here’s a quick video tour of how it all fits together.
Bitrix24
One subscription covers CRM, tasks, chat, and websites. Your whole team works from one place.
Bảng giá Bitrix24
Bitrix24 charges a flat monthly fee, not a price on a per user basis.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 49 đô la/tổ chức/tháng | Small teams moving off the free plan |
| Tiêu chuẩn | 99 đô la/tổ chức/tháng | Growing teams that need marketing tools |
| Chuyên nghiệp | 199 đô la/tổ chức/tháng | Teams that need advanced tự động hóa |
| Doanh nghiệp | 399 đô la/tổ chức/tháng | Large companies with many branches |
Pricing verified September 2026.
Dùng thử miễn phí: Yes. You can test the Professional plan free for 30 days.
Đảm bảo hoàn tiền: Refund terms aren’t part of our pricing dữ liệu. Check them with Bitrix24 before paying yearly.
📌 Ghi chú: A free plan also exists with core CRM tools and 5 GB of storage. Communication tools stay free for unlimited users. Annual billing saves 20%, and two-year billing saves 31%.
⚠️ Cảnh báo: Our research notes list a $39 Plus plan and a 12-user free plan. Bitrix24’s current lineup doesn’t match that, so we kept our verified figures above. The free plan also skips invoicing and workflow automation. Confirm prices on Bitrix24’s site before you buy.
Những lợi ích chính của Bitrix24
Here’s what makes Bitrix24 worth a look:
- Một không gian làm việc: CRM, project management tools, and collaboration tools live together. You skip paying for separate apps.
- Giá cố định: Paid plans cover your whole team. Your bill doesn’t jump each time you hire.
- Theo dõi dự án: Gantt charts and workload views help with managing projects. Deadlines stay visible to everyone.
- Trợ lý phi công AI: This assistant helps you find features and finish tasks faster. It’s handy while you learn the platform.
- Contact Center: Inbound inquiries from chat, email, and phone flow into the CRM. No lead gets lost in a separate hộp thư đến.
- Extranet Access: You can invite outside partners into selected workspaces. They see only what you share.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out from that hands-on time:
Ưu điểm và nhược điểm của Bitrix24
✅ Ưu điểm
- Combines CRM, projects, and chat in one workspace
- Flat monthly price covers your whole team
- Free plan works well for small projects
- Ứng dụng di động dành cho iOS và Android
❌ Nhược điểm
- Quá trình học hỏi khá khó khăn đối với người dùng mới.
- Busy interface can feel overwhelming
- Support tickets can take a while to resolve
Salesmate là gì?
Salesmate is a cloud-based CRM built mainly for sales teams.
It helps sales reps track deals, book meetings, and follow up faster.
The Salesmate CRM calls itself a unified platform for sales, marketing, and support.
A bất động sản company, SaaS startup, or clinic can use it to win customers.
Its goal is to help you close more deals and build lasting customer relationships.
This video walks through Salesmate’s main screens.
Nhân viên bán hàng
Calls, emails, and deals sit in one clean view. Start a free trial today with no credit card.
Giá cả của Salesmate
Salesmate charges per seat, so your bill grows with your team.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 23 đô la/người dùng/tháng | Đại diện bán hàng độc lập và các nhóm rất nhỏ |
| Chuyên nghiệp | 39 đô la/người dùng/tháng | Các nhóm đang phát triển cần tự động hóa |
| Việc kinh doanh | 63 đô la/người dùng/tháng | Sales teams that need deeper reporting |
Pricing verified September 2026.
Dùng thử miễn phí: Yes. You get 15 days with no credit card required.
Đảm bảo hoàn tiền: We didn’t find refund terms in our data. Read Salesmate’s billing terms before an annual plan.
📌 Ghi chú: Salesmate also sells a custom Enterprise tier. Phone numbers and calling minutes cost extra. Past Black Friday deals took 10% off annual plans.
⚠️ Cảnh báo: Some reviewers say Salesmate deleted leads after a missed payment. Keep billing current so accounts stay active, and export data often. Some review sites also show higher monthly-billing prices, so confirm at checkout.
Những lợi ích chính của Salesmate
Here’s why sales teams shortlist Salesmate:
- Chức năng gọi tích hợp: Call recording and voicemail drops come built in. That’s a huge plus for phone-heavy teams.
- Trí tuệ nhân tạo Sandy: It drafts emails, summarizes calls, and qualifies leads. Reps spend less time on admin.
- Cuộc họp Lập lịch: Prospects pick a time from your link. No more back-and-forth emails.
- Hành trình tự động hóa: Multi-channel drip campaigns and follow ups run on their own. You automate repetitive tasks once.
- Less Data Entry: Contacts get enriched and conversations get logged automatically. Your records stay current.
- Thiết lập linh hoạt: Salesmate’s platform is fully customizable for unique sales steps. It replaces disjointed systems to save time.
Những điều nhóm chúng tôi nhận thấy
Our writer signed up for Salesmate and worked through its pipeline, calling, and email tools. Here’s what stood out:
Ưu điểm và nhược điểm của Salesmate
✅ Ưu điểm
- Chức năng gọi điện tích hợp với ghi âm cuộc gọi và hộp thư thoại.
- Sandy AI drafts emails and summarizes calls
- Support team gets strong praise on Trustpilot
- Dùng thử miễn phí 15 ngày, không cần thẻ tín dụng.
❌ Nhược điểm
- Per-user pricing adds up for bigger teams
- Some reviewers report bugs that hurt productivity
- No project management or company-wide chat
So sánh tính năng
Both tools are CRM software, but they cover different aspects of a business. Below, we compare nine key features and then pricing.
| Tính năng | Bitrix24 | Nhân viên bán hàng |
|---|---|---|
| Giá khởi điểm | 49 đô la/tổ chức/tháng | 23 đô la/người dùng/tháng |
| Gói miễn phí | ✅ | ❌ |
| Quy trình bán hàng trực quan | ✅ | ✅ |
| Quản lý dự án | ✅ | ❌ |
| Gọi điện thoại tích hợp | ✅ | ✅ |
| Trợ lý AI | ✅ Phi công phụ | ✅ Trí tuệ nhân tạo Sandy |
| Trang web & Cửa hàng Nhà xây dựng | ✅ | ❌ |
| Biểu mẫu web | ✅ | ✅ |
| Team Chat & Video Calls | ✅ | ❌ |
| Tốt nhất cho | All-in-one teams | Đội ngũ tập trung vào bán hàng |
1. CRM cốt lõi & Quản lý liên hệ
Bitrix24: The Bitrix24 CRM puts customer data and interactions in one database. You manage leads, deals, contacts, and companies side by side. A product catalog lets you add items straight into deals.
Nhân viên bán hàng: Contact & Deal Intelligence shows emails, calls, and notes on one timeline. You can track companies and review all past customer interactions. Automatic enrichment cuts manual work.
2. Quy trình bán hàng & Theo dõi giao dịch
Bitrix24: Bitrix24 moves prospects through custom pipeline stages. Lead management tools help you capture, track, and nurture each lead. It works as a classic CRM for teams that also run projects.
Nhân viên bán hàng: The visual sales pipeline makes it easy to track deals by stage. Pipeline management feels focused because selling is the tool’s main job. Sales forecasting shows what’s likely to close.
3. Quản lý dự án và nhiệm vụ
Bitrix24: This is where Bitrix24 pulls ahead. Tasks come with deadlines, assignees, progress tracking, and workload views. Gantt charts show whole project timelines at a glance.
Kanban boards give each project a simple card-and-column view.
Nhân viên bán hàng: Salesmate handles tasks tied to deals, like calls and reminders. It has no Gantt charts or full project boards. Teams that run client projects will need a second tool.
⚠️ Cảnh báo: Deliver projects after the sale? Budget for an extra project tool with Salesmate.
4. Workflow Automation & AI
Bitrix24: Automation features send routine updates and reminders for you. Automated workflows push deals and tasks forward without manual follow-up. Co-Pilot, the built-in AI, helps you find features and handle tasks.
Nhân viên bán hàng: Salesmate’s journeys run multi-channel drip campaigns without manual effort. Sandy AI handles admin work and scores leads. Chatbots greet site visitors and pass warm leads to reps.
⚠️ Cảnh báo: Reviewers note Salesmate isn’t the strongest pick for marketing automation. Some also report bugs in automation journeys and the email template editor.
5. Team Collaboration & Internal Communications
Bitrix24: Bitrix24 works like a communications platform for your whole company. Group chats, video calls, and a social-style feed keep remote teams connected. Screen sharing and shared calendars come along too.
HR tools add an employee directory, a company structure chart, and absence tracking.
Nhân viên bán hàng: Salesmate keeps collaboration close to deals. You can tag teammates, share notes, and keep a full communication history. There’s no company-wide chat or video meeting space.
💡 Mẹo hay: Bitrix24’s feed can bury updates. Customize the left-hand menu to hide tools you don’t use.
6. Email & Meeting Scheduling
Bitrix24: Bitrix24 connects email inboxes to the CRM and logs messages to deals. Shared calendars help teams plan around each other. Email marketing campaigns come with higher paid plans.
Nhân viên bán hàng: Salesmate offers email templates, email tracking, and a Chrome extension that works inside Gmail. You see opens and clicks without leaving your inbox.
Its meeting scheduler lets prospects book meetings from a single link.
7. Web Forms, Sites & Lead Generation
Bitrix24: Bitrix24 includes a builder for sites, landing pages, and online stores. CRM web forms drop new leads straight into your pipeline. You can also connect Google Analytics to track visits.
Nhân viên bán hàng: You can create personalized forms and embed them on your website. You can also share them by link. Every submission lands in the CRM for faster lead generation.
8. Báo cáo & Phân tích
Bitrix24: Bitrix24 offers customizable reports and shared dashboards for real-time visibility. Managers can generate reports on sales, tasks, and workloads. Deeper CRM analytics sit in higher tiers.
Nhân viên bán hàng: Dashboards turn daily activity into insights on sales performance. You can see which reps close the most and where deals stall. That helps you coach the team with real numbers.
9. Integrations, Documents & Mobile Apps
Bitrix24: A built-in office suite handles documents, spreadsheets, and thuyết trình. File sharing, version control, and live co-editing let teams upload files and work together. Mobile apps for iOS and Android keep the CRM in your pocket.
Nhân viên bán hàng: Salesmate connects with 700+ other apps, including Google Apps, Microsoft Apps, and Slack. Zapier integrations fill any gaps, and developers get all the necessary APIs. Its mobile CRM gives full access to data on the go.
10. Định giá & Chi phí
Here are both price lists side by side.
| Cấp độ | Bitrix24 | Nhân viên bán hàng |
|---|---|---|
| Lối vào | Basic: $49/organization/month | Gói cơ bản: 23 đô la/người dùng/tháng |
| Giữa | Standard: $99/organization/month | Phiên bản Pro: 39 đô la/người dùng/tháng |
| Trên | Professional: $199/organization/month | Doanh nghiệp: 63 đô la/người dùng/tháng |
| Đứng đầu | Enterprise: $399/organization/month | — |
| Mô hình thanh toán | Theo từng tổ chức | Mỗi người dùng |
| Dùng thử miễn phí | 30 days (Professional) | 15 ngày, không có thẻ |
Bitrix24: Flat pricing gets cheaper per person as your team grows. Per-user tools like Zendesk and Freshworks get pricier with every new seat. That can save money for teams that hire often.
Nhân viên bán hàng: Like several other companies in this space, Salesmate bills per seat. Three users on Basic cost $69 a month, already above Bitrix24 Basic. Per-seat billing still suits smaller businesses with only a few reps.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| One or two sales reps | Nhân viên bán hàng | Lower price per seat |
| A growing team on a budget | Bitrix24 | One flat price for everyone |
| Quản lý dự án | Bitrix24 | Gantt charts and Kanban views |
| Phone-heavy selling | Nhân viên bán hàng | Built-in calling and voicemail drops |
| Internal chat and video | Bitrix24 | Full communications tools |
| Thiết lập thân thiện với người mới bắt đầu | Nhân viên bán hàng | Simpler, sales-only layout |
💰 Ngân sách của bạn
Salesmate costs less for solo reps and tiny teams. Bitrix24 wins once headcount grows, since paid plans aren’t billed per seat.
🔌 Bộ công nghệ của bạn
Salesmate offers various options for linking the apps your team already uses. Bitrix24 replaces many of those apps instead of connecting to them.
📝 Quy trình bán hàng của bạn
Pick Salesmate if calls, emails, and deal stages fill your day. Pick Bitrix24 if sales is one part of a bigger operation.
🎓 Trình độ kinh nghiệm của bạn
With so many features, Bitrix24 can overwhelm new users, so plan time to train users. Salesmate is a simple CRM by comparison, and reviewers call setup incredibly easy.
🆓 Dùng thử và bản demo miễn phí
Salesmate gives you 15 days with every feature unlocked. Bitrix24 pairs its free plan with a 30-day Professional trial.
🛟 Các tùy chọn hỗ trợ
Salesmate holds a 4.1/5 Trustpilot score, and its support team gets frequent praise. Bitrix24 offers webinars, tutorials, and support resources, but some users say fixes take a while. Trustpilot reviewers add that Salesmate’s agents offer numerous workarounds when features fall short.
🔒 Bảo mật dữ liệu và Bảo vệ
Bitrix24 hosts data on Amazon Web Services with SSL encryption. Teams in the European Union should confirm data residency with either vendor.
Hướng dẫn chuyển đổi
Already using one of these tools? Here’s what changes if you switch. If this is your third or fourth CRM, a clean data export matters most.
🔄 Switching from Bitrix24 to Salesmate?
✅ Những lợi ích bạn sẽ nhận được:
- Chức năng gọi điện tích hợp với ghi âm và hộp thư thoại.
- Sandy AI for email drafts and call summaries
- A cleaner, sales-only user interface
❌ Những gì bạn sẽ mất:
- Project tools like Gantt charts and task boards
- Group chats, video calls, and HR tools
- Flat pricing that covers your whole team
📋 Cách chuyển đổi:
- Export contacts, companies, and deals from Bitrix24 as CSV files.
- Start Salesmate’s 15-day trial and invite your team.
- Import the CSV files and rebuild your pipeline stages.
🔄 Switching from Salesmate to Bitrix24?
✅ Những lợi ích bạn sẽ nhận được:
- Tasks, projects, and team chat in one workspace
- Websites, landing pages, and online stores
- Flat monthly pricing as your team grows
❌ Những gì bạn sẽ mất:
- Sandy AI’s call summaries and lead scoring
- A simpler layout built only for selling
- Quick support that reviewers often praise
📋 Cách chuyển đổi:
- Export contacts and deals from Salesmate.
- Create a free Bitrix24 account.
- Import your data into the CRM and map each field.
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small and midsize teams using cloud plans. We didn’t test Bitrix24’s on-premise edition or Salesmate’s Enterprise onboarding. Calling costs, telephony credits, and large data migrations weren’t part of this review. Features and prices may change after September 2026.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Pricing for Growing Teams | Bitrix24 |
| 🚀 Các tính năng chính | Bitrix24 |
| 📁 Quản lý dự án | Bitrix24 |
| 💬 Giao tiếp nhóm | Bitrix24 |
| 🌐 Sites & Lead Capture | Bitrix24 |
| 📞 Calling & Tiếp cận cộng đồng | Nhân viên bán hàng |
| 👶 Dễ sử dụng | Nhân viên bán hàng |
| 🔌 Tích hợp | Nhân viên bán hàng |
| 🏆 Người chiến thắng chung cuộc | Bitrix24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 5 out of 8 categories.
Phù hợp nhất cho: Growing teams, project-heavy businesses, and companies that want one workspace
Bitrix24 and Salesmate solve different problems. Bitrix24 is an all in one platform that bundles CRM, projects, and communications tools. Salesmate is a sales CRM built around calls, emails, and deals.
Salesmate is the better pick for small sales teams that live on the phone. Its support earns strong reviews, and setup is quick.
For most businesses, though, Bitrix24 gives you more for the money. One flat price covers selling, tasks, and chat for the whole team.
So sánh thêm về Bitrix24
Here’s how Bitrix24 stacks up against other popular picks.
Bitrix24 thắng nhờ: flat team pricing, built-in project management, and internal video calls.
HubSpot thắng nhờ: a more user friendly interface, stronger email marketing tools, and a larger app marketplace.
Bitrix24 thắng nhờ: free team chat, a website and store builder, and HR tools in the same account.
Zoho CRM vượt trội ở các điểm sau: more customization options, deeper sales analytics, and a cleaner CRM layout.
Bitrix24 so với Nhấp chuột lên
Bitrix24 thắng nhờ: a full sales pipeline, a contact center for calls and chats, and CRM web forms.
ClickUp thắng thế nhờ: faster onboarding, cleaner task views, and more flexible docs and wikis.
So sánh với Salesmate chi tiết hơn
Here’s how Salesmate measures up against other sales CRMs.
Salesmate thắng nhờ: built-in calling, Sandy AI summaries, and website chatbots for lead capture.
Truyền động đường ống thắng nhờ: a pipeline-first design, a bigger integration marketplace, and a larger user community.
Salesmate so với Freshsales CRM
Salesmate thắng nhờ: a built-in meeting scheduler, multi-channel journeys, and support that G2 reviewers rate higher.
Freshsales CRM chiến thắng nhờ: a lower entry price, a broader Freshworks product family, and a roadmap G2 reviewers prefer.
Salesmate thắng nhờ: lower cost per seat, faster setup, and calling included out of the box.
Salesforce thắng nhờ: advanced lead management, deep customization, and a better fit for large enterprises.
Câu hỏi thường gặp
Bitrix24 được dùng để làm gì?
It’s used for CRM, project management, and team communication. Businesses track leads, assign tasks, chat, and hold video calls in one shared workspace.
Bitrix24 có miễn phí không?
Yes. A free plan includes core CRM, tasks, chat, and 5 GB of storage. Invoicing, workflow automation, and other advanced features need a paid plan.
Sử dụng Bitrix24 có an toàn không?
It hosts data on Amazon Web Services and uses SSL encryption. Turn on two-factor login and check data residency rules for your region.
Salesmate được dùng để làm gì?
Sales teams use it to manage contacts, track deals, make calls, and automate follow ups. Its Sandy AI also drafts emails and summarizes calls.
Bitrix24 có những hạn chế gì?
The biggest limits are a steep learning curve and a crowded interface. Some users also report bugs, limited customization, and slow support responses.
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