Pulseway Review: An IT Management Solution in 2026

Are you struggling to keep all your IT systems running smoothly?

Managing networks, patching software, and dealing with support tickets can feel like a constant headache.

It is tough to find a single, powerful tool that handles it all.

Many IT professionals are looking for an easier way.

We dive deep into Pulseway in this 2025 review. The complete IT management solution your team needs?

Pulseway

Ready to ditch the IT chaos? Users report that Pulseway’s automation and mobile capabilities enable them to resolve critical issues more quickly and manage systems from anywhere.

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What is Pulseway?

Pulseway is an all-in-one platform for your IT team.

It helps you manage all your computers, servers, and network devices from a single, central location.

Think of it as a comprehensive toolkit for maintaining smooth IT operations.

It is a great solution for small businesses.

Pulseway enables remote monitoring of your entire system.

The main features are easily visible from a clean web dashboard or interface.

It aims to have a low learning curve. Plus, advanced users can customize it using the REST API.

This allows your IT team to focus on more significant, important work.

Who Created Pulseway?

Marius Mihalec created Pulseway. He founded the company in Dublin, Ireland, in 2011.

The first name for the product was Mobile PC Monitor.

Mr. Mihalec had a simple idea. He felt that IT staff should not have to stay tied to their desks to manage systems.

His primary vision was to create a modern, user-friendly, cloud-hosted tool.

It had to let users monitor and manage their entire network from a mobile app.

The company aims to transform every IT administrator into an “IT hero.”

Top Benefits of Pulseway

• Boost Productivity and Performance: Pulseway provides real-time alerts about your assets. The ability to quickly identify and resolve issues keeps your systems running smoothly. This boosts overall productivity for all your customers and departments.
• Complete Remote Access and Control: You can connect to any device, like workstations or servers, from anywhere. This means full remote access to fix services and processes on Windows and Android devices, regardless of your location.
• Unified IT Environment: It consolidates many years of features into a single, comprehensive platform. This unified approach means you can scan, manage, and configure all your endpoints from a single desktop or mobile view.
• Powerful Integrated Functionality: The software features highly integrated functionality. It offers strong functionality for managing applications like Office and virtualization tools like Hyper-V. This makes IT maintenance less of a hassle.
• Secure and Cost-Effective: Pulseway is designed to be a safe and cost-effective solution. Its clear pricing makes it a smart investment for your IT environment. The tools give you immense power for managing your network.
• Easy to Implement: It is simple to implement. The quick setup enables you to start managing your IT within hours, not days.

Best Features of Pulseway

Pulseway is packed with tools that make managing your entire IT setup simple.

These features truly give you a new level of control, especially when you are away from your main computer.

Here are the top features that really matter for a modern IT team.

1. RMM Software

RMM stands for Remote Monitoring and Management.

This is the heart of Pulseway.

It provides your team with real-time visibility into all your endpoints.

These are your servers, desktops, and mobile devices.

You can view their performance, services running, and the amount of CPU or disk space they are using.

This is key to reducing system downtime.

2. Patch Management

Keeping all your software up to date is vital for security.

Pulseway’s Patch Management automates this crucial job.

It handles updates for both the operating system and hundreds of third-party apps.

You can set rules to scan for missing updates and schedule installations automatically after hours.

This prevents security risks and ensures compliance without requiring manual intervention.

3. Backup Software

Data loss is a serious threat; therefore, having a solid backup plan is essential.

Pulseway offers integrated Backup Software.

This solution enables you to easily set up and monitor backup jobs for your critical files and systems directly from the same dashboard.

This built-in function ensures your data is safe and enables fast recovery in case of an issue.

4. Ransomware Protection

Modern threats, such as ransomware, require a smart defense.

Pulseway includes Ransomware Protection to guard your endpoints.

It uses special analysis to detect and block ransomware activity in real-time.

If a threat is found, the system can automatically isolate the infected device.

This stops the malware from spreading across your network and encrypting all your important files.

5. Network Monitoring

Your network devices are the backbone of your operations.

Pulseway’s Network Monitoring enables you to check the health of devices such as routers, switches, and firewalls.

It utilizes protocols such as SNMP to gather data.

This provides a comprehensive map of your network.

You get alerts if a device is struggling or goes offline.

This proactive approach helps avoid big network failures.

6. Remote Access

The ability to remotely access a computer is essential for fast support.

Remote Access in Pulseway is secure and fast, whether you use the web app or the mobile app.

You can take full control of a user’s desktop to troubleshoot, transfer files, or run command-line tools.

This remote control feature saves travel time and resolves user issues faster than ever before.

7. NOC Services

For IT teams that require additional support, Pulseway offers NOC Services (Network Operations Center).

This is a 24/7/365 monitoring service staffed by Pulseway experts.

They monitor your network and respond to critical alerts on your behalf.

Utilizing a NOC enables you to scale your IT support without hiring additional personnel.

It ensures you never miss a critical alert, even late at night.

8. MDM

MDM stands for Mobile Device Management.

If a worker loses their phone, you can use Pulseway to lock it or erase the data so no one can steal it.

You can also install new apps on many phones at the same time.

It makes looking after mobile devices very easy and keeps your company’s information safe.

9. Reports

Reports are simple documents that show how well your computers are working.

They take all the tech data and turn it into a clear list of facts that anyone can understand.

You can set Pulseway to build these reports on its own.

They can show you which computers are running slow or which ones need more space.

This helps you prove that you are keeping the network healthy without doing extra work.

Pricing

Pros and Cons

To determine if a tool is right for you, consider both its benefits and drawbacks.

Understanding the trade-offs helps you select a solution that truly aligns with your business needs.

Pulseway Alternatives

Pulseway offers a strong set of features.

Especially with its mobile app, you may find that another solution better suits your IT needs or pricing model.

Here are some of the top competitors in the Remote Monitoring and Management (RMM) space.

• Atera: This all-in-one platform combines RMM, Professional Services Automation (PSA), and Helpdesk in one tool. Atera employs a pay-per-technician pricing model (unlimited endpoints/devices), which can be significantly more cost-effective for managing a large number of endpoints with a small IT team.
• NinjaOne: Known for its highly user-friendly interface and fast, reliable platform. NinjaOne (formerly NinjaRMM) offers a comprehensive RMM, patch management, and backup solution.
• ConnectWise RMM (formerly Automate): ConnectWise is a major name in the industry. Its RMM tool is part of a much larger ecosystem that includes powerful PSA, cybersecurity, and business management tools. It is often chosen by larger, established MSPs and enterprises that need a complex, highly customizable solution that integrates deeply with a broader software suite.
• Kaseya VSA: A long-time leader in the RMM market, Kaseya VSA offers a robust platform for managing endpoints and network devices. It is especially strong in areas like policy management and security.
• Syncro: This option is popular with smaller, growing MSPs because it provides a combined RMM and PSA solution at a very competitive price.

Personal Experience with Pulseway

Our team started using Pulseway because we were tired of being tied to our desks.

Pulseway helped us move from being a “firefighting” IT team to a proactive one.

Here is how Pulseway changed our day-to-day work:

• Real-Time Mobile Alerts: We got instant notifications on our phones for things like low disk space or stopped services. We no longer had to wait until we were at a computer to discover an issue.
• Remote Control from Anywhere: The built-in remote access feature enabled us to access any desktop or server from anywhere securely. This saved us countless hours of driving and eliminated the struggle of teaching users how to install temporary support software.
• Automated Patch Management: We establish computerized policies to manage all OS and third-party updates outside of business hours. This increased our security without interrupting the end-users during their workday.
• Easy System Diagnostics: From the mobile app, we could check CPU usage, memory, and running processes on any device. This instant, clear data made troubleshooting much faster.

Final Verdict

Pulseway is a strong choice for managing your IT systems in 2025.

It offers a great mix of remote monitoring, patch management, and fast remote access.

The biggest benefit is the excellent mobile app.

Which lets you manage and fix things from anywhere.

While the price can be high for many endpoints.

The core features and real-time alerts are hard to beat.

If your team needs the power of mobility and wants to transition to a proactive IT model.

Pulseway is a worthwhile investment.

Frequently Asked Questions

More Facts about Pulseway

• Pricing: Pulseway charges you based on how many computers and servers you need to manage.
• Cost Calculator: You can use a special calculator on their website to estimate what your monthly bill will look like.
• Startup Fee: New users typically pay a one-time fee of €149 for a training session to learn best practices for using the software.
• Starting Price: The service starts at $27.00 per month.
• High Ratings: Real users give Pulseway very high scores (nearly 5 stars) on review platforms such as G2 and Capterra.
• Learning Curve: Some users report it can be a bit difficult to learn the advanced automated features at first.
• For Small Teams: Because it is so powerful, Pulseway might be “too much” for very small businesses with simple needs.
• Virus Protection: It helps detect dangerous ransomware and works with antivirus programs such as Bitdefender and Webroot to keep computers safe.
• Updating Software: It can automatically update Windows, macOS, Linux, and mobile devices, plus over 850 other common programs.
• Device Monitoring: You can use it to monitor office equipment such as routers, switches, and printers to ensure they are functioning properly.
• The Kaseya Team-Up: Pulseway and Kaseya, a large company, have officially joined forces to support small businesses with their technology.
• More Tools: This partnership means Pulseway users can access a wider range of tools from the Kaseya family.
• Better Development: The Kaseya deal provides Pulseway with additional resources to build better products.
• All-in-One: Working with Kaseya lets customers secure, back up, and control their computers all in one subscription.
• A Good Match: The two companies have known each other for a long time, so working together was a natural next step.
• Future Growth: This collaboration is expected to enable them to develop new features and expand the software’s capabilities.
• Big Customers: Over 13,000 businesses around the world use Pulseway, including famous names like BestBuy, Dell, and Canon.
• Flexible Setup: You can choose to install the software on your own servers or run it in the cloud.
• Connecting Apps: It offers a special code (called an API) that lets programmers connect other applications to Pulseway.