⚡ Szybki werdykt:
- Wycena: Folk starts at $17.5/member/month. Capsule CRM has a free version and paid plans from $18 per user per month.
- Najlepiej dla: Ludowy CRM suits partnerships, fundraising, and event follow-up. Capsule CRM suits small businesses running a repeatable sales process.
- Kluczowa różnica: Folk leans on LinkedIn sourcing and magic fields. Capsule adds project boards, reporting tools, and 60+ integrations.
- Nasz wybór: Capsule CRM for most users. It has a free plan and the reporting features Folk still lacks.
Agency owners and founders compare Folk and Capsule CRM for one reason.
They want to manage contacts without hiring an admin.
Both promise simple customer relationship management for small teams.
Ale zostały zbudowane do zupełnie innych zadań.
Folk helps you build genuine connections and close winning deals through outreach.
Capsule CRM runs a full sales pipeline, project boards, and reporting.
Przegląd
This Folk vs Capsule CRM comparison covers pricing, crm features, ease of use, and support.
We also break down which use cases each tool handles best.
Nasz pisarz spent hands-on time with Folk directly.
Notes on Capsule CRM come from documentation, pricing pages, and G2 reviews.
By the end, you will know which crm software fits your biznes.
Czym jest Folk?
Folk is a lightweight crm system built around real relationships.
The app helps you organize contacts, track deals, and set reminders.
Its interface looks like a shared spreadsheet, so setup feels incredibly easy.
Folk connects to Gmail or Outlook to import contacts and email history.
A chrome extension lets you add contacts from LinkedIn while you search.
Folk CRM is a great tool for multiple use cases beyond sales.
Poniżej znajduje się krótki opis działania narzędzia.
Ludowy
Folk keeps contact management simple for founders and agency teams. Magic fields clean your data as you work.
Cennik ludowy
Folk charges per member, not per contact record. Here is the current pricing.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Standard | 17,5 USD/członek/miesiąc | Założyciele solo i freelancerzy |
| Premia | 35 USD/członek/miesiąc | Small teams needing email automatyzacja |
| Zwyczaj | 70 USD/członek/miesiąc | Agencies with heavier data needs |
Pricing verified August 2026.
Bezpłatny okres próbny: Yes. Folk offers a 14-day free trial with no purchase needed upfront.
Gwarancja zwrotu pieniędzy: Folk publishes no refund window, so treat the trial as your test period.
📌 Notatka: There is no free version here. Every seat is a paid plan, so a five-person team pays five times the listed rate.
⚠️ Pricing conflict flagged: Some third-party research lists Folk at $20 and $40 per seat. Our pricing table uses the verified figures above. Check the pricing page before you buy.
Kluczowe korzyści płynące z Folk
Here is what makes Folk CRM worth a look:
- Pola Magiczne: This custom field type uses AI to enrich contact data. It fills gaps you would otherwise research by hand.
- Rozszerzenie Chrome: Add contacts from LinkedIn and company websites in one click. No copy and paste needed.
- Groups for Multiple Use Cases: Organize contacts into groups for events, partnerships, or fundraising. Each group stays separate.
- Collaborative Mail Merge: Send personalized bulk emails from templates. Other team members can review a sequence before it sends.
- Kanban Pipeline: A visual board tracks deals by stage. Drag a card forward as talks progress.
- Self-Serve Signup: You can explore every feature without a sales call. That suits buyers who hate demos.
Co zauważył nasz zespół
Our writer signed up for Folk and spent several days moving a contact list into it. Here is what stood out from that hands-on time:
Watch the same walkthrough in video form below.
Plusy i minusy folkloru
✅ Zalety
- Incredibly easy setup that feels like a shared spreadsheet
- Magic fields use AI to clean and enrich customer data
- Chrome extension adds contacts straight from LinkedIn
- Collaborative mail merge sends personalized bulk email
❌ Wady
- Brak darmowego planu, tylko 14-dniowy okres próbny
- Reporting features are thin next to other CRMs
- Brak automatycznego śledzenia spotkań i rozmów telefonicznych
- Reported usability issues when importing emails and contact data
Czym jest Capsule CRM?
Capsule CRM is a cloud-based crm solution for small and medium businesses.
It centralizes contact records, notes, and communication history in one dashboard.
The platform follows a “powerful simplicity” approach to sales and marketing.
You get sales opportunities, task tracking, and project management in one app.
Capsule is user friendly enough that most teams skip formal training.
Its free version covers 250 contacts and two users.
This video shows how the sales process looks day to day.
🏆 Zwycięzca: Capsule CRM
Capsule pairs a free plan with real reporting tools. Small businesses get pipelines, project boards, and 60+ integrations.
Cennik Capsule CRM
Here is what Capsule CRM cost looks like today. Prices are per user.
| Plan | Cena | Najlepsze dla |
|---|---|---|
| Bezpłatny | $0 | Two users and 250 contacts |
| Rozrusznik | 18 USD/użytkownik/miesiąc | Mała firma zespoły sprzedaży |
| Wzrost | 36 USD/użytkownik/miesiąc | Multiple sales pipelines and reporting |
Pricing verified August 2026.
Bezpłatny okres próbny: Yes. Paid tiers include a 14-day trial, and the free plan runs with no time limit.
Gwarancja zwrotu pieniędzy: None published. You can downgrade to the free plan instead of cancelling outright.
📌 Notatka: Capsule sells add ons for extra storage and AI content assists. If you pay annually, expect a discount of up to 15% on the listed rate.
⚠️ Pricing conflict flagged: Third-party research lists five tiers, including Advanced at $60 and Ultimate at $75, plus a $21 monthly Starter rate when not billed annually. Our table uses the verified figures above. Confirm the current tiers before you subscribe.
Kluczowe korzyści z CRM kapsułkowego
Here is what makes Capsule worth considering:
- Zarządzanie kontaktami: Every email, call, note, and file sits on one record. That single view kills data silos.
- Zarządy projektu: Won deals convert into delivery work on project boards. Post-sale handoff stays inside the crm system.
- Tracks and Workflow Automations: Tracks are templated task lists for repeatable business processes like onboarding. Higher tiers add multi-step automation.
- Funkcje raportowania: The sales dashboard shows conversion rates, pipeline health, and revenue forecasting. You can generate reports on activity too.
- Integracje: Over 60 native integrations cover Xero, QuickBooks i Mailchimp. Zapier connects 1,000+ other tools.
- Aplikacje mobilne: iOS and Android apps handle tasks and contacts on the go. Reviewers say the app could still improve.
Co zauważył nasz zespół
Note: We have not had extended hands-on time inside a Capsule account yet. The points above come from published documentation, the pricing page, and G2 reviews.
According to G2 reviews, contact management and the sales pipeline are frequently praised. The same reviews flag email tracking as the weak spot.
Zalety i wady Capsule CRM
✅ Zalety
- Free version covers up to 250 contacts and two users
- Paid plans start at $18 per user per month
- Over 60 native integrations, plus Zapier for 1,000+ apps
- Project boards link post-sale work to won deals
- Sales analytics show conversion rates and pipeline health
❌ Wady
- The free version does not include reporting functionality
- Email tracking asks you to BCC a special address
- Google Workspace sync only runs one way
- Support runs through email, with no live chat
Porównanie funkcji
Ready for a closer look at Folk vs Capsule CRM? We compare ten core features that decide most purchases.
| Funkcja | Ludowy | Kapsułkowy CRM |
|---|---|---|
| Cena wywoławcza | 17,5 USD/członek/miesiąc | $0 free, $18/user/month paid |
| Bezpłatny plan | ❌ | ✅ |
| Zarządzanie kontaktami | ✅ | ✅ |
| Wiele kanałów sprzedaży | ✅ | ✅ |
| Narzędzia raportowania | ❌ Tylko podstawowe | ✅ |
| Zarządy projektów | ❌ | ✅ |
| Rozszerzenie LinkedIn Chrome | ✅ | ❌ |
| AI Magic Fields | ✅ | ❌ |
| Integracje natywne | Ograniczony | 60+ plus Zapier |
| Najlepsze dla | Outreach and partnerships | Zespoły sprzedaży małych firm |
1. Zarządzanie kontaktami
Ludowy: Contact management here works like a smart list. You can add contacts, tag them, and organize contacts into groups per project. Folk also merges duplicates, so two rows for the same person become one clean record.
CRM kapsułkowy: Capsule stores people and companies with a 360-degree view of past customer interactions. Contact records hold notes, files, and social profiles in one place. That depth of details suits teams handling long relationships.
2. Sales Pipeline and Deals
Ludowy: A Kanban board runs the sales pipeline. Drag a card between stages as a deal moves through the sales cycle. It is enough for solo sellers, but it thins out on long, multi-stage deals.
CRM kapsułkowy: Capsule builds sales opportunities into custom sales pipelines that match your own stages. Growth tiers unlock multiple sales pipelines, so each account manager can run their own board.
⚠️ Ostrzeżenie: Folk does not log meetings or phone calls automatically. You enter those interactions by hand, which adds up on a busy week.
3. Lead Management and Custom Fields
Ludowy: Magic fields are the standout here. The AI fills in missing company data while you work, which speeds up lead generation. Folk is strong at cleaning and enriching contact data before outreach.
CRM kapsułkowy: Custom fields let you tag leads by source, budget, or region. Lead management is manual but predictable. Nothing gets rewritten by AI behind your back.
4. Tasks, Reminders and Project Management
Ludowy: You can set reminders against any contact and assign follow-ups to teammates. It handles keeping track of outreach well. There is no separate layer for delivery work after a deal closes.
CRM kapsułkowy: Capsule adds project boards that carry won deals into delivery. Tracks give you templated task lists for repeatable business processes. Workflow automations then handle recurring steps without manual setup.
5. Email Automation and Marketing
Ludowy: Email automation runs on collaborative mail merge. You write templates, personalize them per contact, and send in batches. Outreach is email-first, so other channels get little support.
CRM kapsułkowy: Email marketing runs through the Transponować integration, with Mailchimp available too. You can build marketing campaigns from CRM segments. Marketing automation stays basic next to dedicated platforms.
6. Raportowanie i analityka
Ludowy: Reporting is the thinnest part of the product. You get pipeline counts and simple activity views. Anyone needing advanced features like forecasting will feel the ceiling fast.
CRM kapsułkowy: The sales dashboard covers conversion rates, pipeline health, and revenue forecasting. You can generate reports on activity and sales performance. Generating those views is limited to paid tiers.
⚠️ Ostrzeżenie: The free version of Capsule ships without reporting functionality. Budget for the Starter plan if you need numbers.
7. Integracje
Ludowy: Folk connects to Gmail and Outlook to sync contacts and email history. It also plugs into social channels for social selling. The list of other tools is short next to older CRMs.
CRM kapsułkowy: Capsule supports 60+ native integrations, including Xero, QuickBooks, and Mailchimp. Google Workspace, once called G Suite, lets you integrate Gmail directly. Premium integrations and other integrations sit on higher plans, and Zapier covers the rest.
⚠️ Ostrzeżenie: Capsule stops short of full integration with Google Workspace and Microsoft 365. The sync runs one way, so edits in Capsule do not push back. Neither tool includes a help desk module.
8. LinkedIn, Chrome Extension and Mobile
Ludowy: The chrome extension pulls people and companies from LinkedIn into your workspace. Search a profile, click once, and the contact lands in a group. For social-led prospecting, this is the best reason to pick Folk.
CRM kapsułkowy: Capsule ships iOS and Android apps for tasks and contacts away from the desk. There is no LinkedIn capture extension. G2 reviews call the mobile app useful but rough in places.
9. Łatwość użytkowania i wsparcia
Ludowy: Folk is one of the easiest CRMs to pick up. The minimalist interface means small teams start without an administrator. Support is email-based, and the self-serve model skips sales calls entirely.
CRM kapsułkowy: Capsule keeps a clean interface that other team members learn quickly. Teams at non profits and agencies report short onboarding. Support runs by email only, and some reviewers want live chat.
10. Ceny i koszty
Porównajmy płatne plany obok siebie.
| Szczebel | Ludowy | Kapsułkowy CRM |
|---|---|---|
| Bezpłatny | ❌ Tylko 14-dniowy okres próbny | $0 |
| Plan wstępu płatny | Standard: $17.5/member/month | Starter: $18/user/month |
| Średni poziom | Premium: $35/member/month | Growth: $36/user/month |
| Najwyższy poziom | Custom: $70/member/month | ❌ |
Ludowy: Every seat is a paid plan, so costs start on day one. The $17.5 Standard rate undercuts Capsule by 50 cents. That gap disappears once you compare what each tier includes.
CRM kapsułkowy: The free plan lets two users test everything before a purchase. Paid tiers can be billed annually for a discount. Watch the per-seat math if your team grows past five people.
Różne scenariusze
| Jeśli potrzebujesz… | Wybierać | Dlaczego |
|---|---|---|
| A zero-cost start | Kapsułkowy CRM | Darmowy plan na 250 kontaktów |
| Poszukiwanie potencjalnych klientów na LinkedIn | Ludowy | One-click chrome extension |
| Reports for your board | Kapsułkowy CRM | Forecasting and conversion data |
| Fundraising or event follow-up | Ludowy | Groups fit temporary use cases |
| Post-sale delivery work | Kapsułkowy CRM | Project boards linked to deals |
| Przyjazna dla początkujących konfiguracja | Ludowy | Feels like a spreadsheet |
💰 Twój budżet
Capsule wins for anyone testing a CRM with no budget at all. The free version does not include all the features, but it proves the workflow first.
🔌 Twój zestaw technologii
Check what you already run before you choose. If your księgowość sits in Xero or QuickBooks, Capsule connects natively.
📝 Twój proces sprzedaży
Relationship-led selling favours Folk, since the whole app is built to build genuine connections. Structured account management with stages and handoffs favours Capsule.
🎓 Twój poziom doświadczenia
First-time CRM buyers usually land softer with Folk. For example, a founder moving off a spreadsheet can import and start the same afternoon.
🆓 Bezpłatne wersje próbne i dema
Both offer a 14-day trial, and neither pushes you into a demo call. Load 50 real customers into each and see which one you actually open.
🛟 Opcje wsparcia
Both crm providers handle support by email rather than live chat. If instant help matters to you, rivals like Freshsales do better.
Przewodnik po przełączaniu
Already on one of these? Here is what changes if you move.
🔄 Switching from Folk to Capsule CRM?
✅ Co zyskasz:
- A free tier and real reporting tools
- Project boards that follow won deals into delivery
- 60+ native integrations and Zapier coverage
❌ Co stracisz:
- Magic fields and AI contact enrichment
- The LinkedIn capture extension
- The lighter, spreadsheet-style feel
📋 Jak przełączyć:
- Export your Folk groups to CSV
- Create a Capsule account on the free plan
- Import the file, then rebuild your pipeline stages
🔄 Switching from Capsule CRM to Folk?
✅ Co zyskasz:
- Faster contact capture from LinkedIn
- AI enrichment that fills missing company details
- A simpler view for partnerships and events
❌ Co stracisz:
- Sales analytics and forecasting
- Project boards and Tracks
- The free plan and the wider integration list
📋 Jak przełączyć:
- Export contacts and opportunities from Capsule
- Start a Folk trial and connect Gmail or Outlook
- Import the CSV, then split records into groups
Czego nie objęła nasza recenzja
This comparison focused on small teams and solo operators. We did not test bulk data migration, API work, or how either crm system behaves past 50 seats. Enterprise contracts and custom pricing sat outside the scope. If you are shopping for a 100-person sales floor, your shortlist should include heavier options.
Ostateczny werdykt
| Kategoria | Zwycięzca |
|---|---|
| 💰 Cennik | Kapsułkowy CRM |
| 🚀 Contact Management | Kapsułkowy CRM |
| 📈 Lejek sprzedaży | Kapsułkowy CRM |
| 🎯 Lead Sourcing | Ludowy |
| 📊 Raportowanie | Kapsułkowy CRM |
| 👶 Łatwość użytkowania | Ludowy |
| 🔌 Integracje | Kapsułkowy CRM |
| 🏆 Zwycięzca klasyfikacji generalnej | Kapsułkowy CRM |
🏆 ZWYCIĘZCA: CRM KAPSUŁKOWY
Capsule CRM wins 5 out of 7 categories.
Najlepiej dla: Small businesses, structured sales pipelines, post-sale project work
Folk and Capsule CRM solve different problems. Folk is an outreach book that happens to track deals. Capsule is a CRM that also runs delivery work.
Folk is excellent when relationships matter more than stages. Fundraisers, partnership leads, and event organisers get real value from its groups and reminders.
Use Capsule if you need reporting, project boards, and a free starting point. Those key features are why it takes the overall win. Neither one is the perfect CRM for every team, so match the tool to the job.
Więcej w porównaniu z folklorem
Here is how Folk stacks up against other CRM options:
Lud kontra Pipedrive
Folk wygrywa w: faster contact capture from LinkedIn, AI field enrichment, and a gentler first week.
Pipedrive wygrywa w kategoriach: deal forecasting, activity goals per rep, and a much deeper marketplace.
Folk wygrywa w: flat per-seat cost, no forced onboarding, and a workspace one person can run.
HubSpot wygrywa w kategoriach: a free tier, marketing automation depth, and reporting that scales past a small team.
CRM dla ludzi kontra poniedziałkowy
Folk wygrywa w: contact enrichment, LinkedIn sourcing, and speed for outreach-first teams.
Poniedziałkowy CRM wygrywa w kategoriach: board customization, workload views, and tying sales to wider project work.
Więcej informacji na temat CRM kapsułkowego w porównaniu
Here is how Capsule CRM measures up against its closest rivals:
Capsule CRM wygrywa w następujących kategoriach: predictable per-seat pricing, lighter setup, and project boards for delivery.
HubSpot wygrywa w kategoriach: campaign tooling, a larger app marketplace, and richer dashboards on upper tiers.
Capsule CRM wygrywa w następujących kategoriach: a shorter learning curve, cleaner contact records, and less admin overhead.
Zoho CRM wygrywa w następujących kategoriach: lower per-seat cost at scale, built-in telephony, and a wider product suite.
CRM kapsułkowy kontra Freshsales
Capsule CRM wygrywa w następujących kategoriach: simpler task tracking, Tracks templates, and fewer upsell prompts inside the app.
Freshsales wygrywa w kategoriach: built-in phone and chat, AI lead scoring, and a more generous free tier.
This video walks through more alternatives worth a look.
Często zadawane pytania
Czym jest folk CRM?
Folk CRM is a lightweight customer relationship management app for founders and agencies. It centres on contact management, groups, and email outreach rather than heavy sales reporting.
Czy folk to dobry CRM?
Yes, for relationship-led work. It suits partnerships, fundraising, and event follow-up. The tool falls short for larger sales teams needing forecasting or automatic call logging.
Do czego służy Capsule CRM?
Small businesses use it to track contacts, manage sales opportunities, and run post-sale project boards. It acts as one hub for customer history and tasks.
Ile kosztuje Capsule CRM?
The free plan covers two users and 250 contacts. Starter costs $18 per user per month. Growth costs $36 per user per month.
Co to jest najlepsze oprogramowanie CRM?
There is no single best pick. Capsule fits structured sales work at small companies. Folk fits outreach-led teams. Test both trials before you decide.
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