⚡ 簡単な評価:
- 価格: SugarCRM starts at $59 per user per month. Monday CRM 月額9ドル/ユーザーから。
- 最適な用途: SugarCRM suits manufacturing and distribution firms with complex account needs. Monday CRM suits small businesses and sales teams that also handle projects.
- 主な違い： SugarCRM is a deep customer relationship management suite with sales, marketing and service arms. Monday CRM sits on top of a work management platform.
- 私たちのおすすめ： Monday CRM for most buyers, because its core features cost far less per user and setup takes days instead of months.
The cheaper CRM here is not the weaker one.
SugarCRM costs roughly six times more per user than Monday CRM.
But price is the smallest gap between these two.
SugarCRM is built for complex sales, marketing and service operations.
Monday CRM is built for teams juggling deals and projects at once.
概要
This SugarCRM vs Monday CRM comparison covers pricing, core features and ease of use.
It also breaks down which company each crm platform actually fits.
私たちの 作家 spent hands-on time inside SugarCRM directly.
Notes on Monday CRM come from its documentation and G2 reviews.
By the end, you will know which crm software fits your 仕事.
SugarCRM とは何ですか?
SugarCRM is a customer relationship management suite for sales, marketing and service.
It breaks into three arms: Sugar Market, Sugar Sell and Sugar Serve.
Sugar Market handles marketing オートメーション, SEO and social posting.
Sugar Sell covers セールスフォース automation, reports and product management.
Sugar Serve adds smart routing, case tracking and a unified console.
The company started as an open source crm and still favours flexible hosting.
Its 2026 ピッチ is “Precision Selling”, which blends CRM and ERP data for guided selling.
シュガーCRM
A deep crm platform for relationship-driven B2B teams. Strong in manufacturing, wholesale and distribution. Ten user minimum applies.
SugarCRMの価格
Here is what SugarCRM pricing looks like in 2026.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 標準 | 1ユーザーあたり月額59ドル | Core features for a first sales team |
| 高度な | 1ユーザーあたり月額85ドル | Advanced workflows and enhanced support |
| プレミア | 1ユーザーあたり月額135ドル | Enterprise level plans with premium support |
Pricing verified August 2026.
無料トライアル: No free trial and no free plan on most tiers. Demos run through the sales team.
返金保証: None published. Contracts are usually annual, and rates drop when billed annually.
📌 注記： Every tier carries a ten user minimum. Ten users on Standard means about $590 per month before add-ons. Sugar Market is quoted separately, starting near $1,000 per month for 10,000 contacts.
⚠️ Pricing conflict: Public sources list Sugar Professional at $52 and Sugar Enterprise at $65 per user per month. Our CSV records $59, $85 and $135. We use the CSV figures above. Ask sales to confirm your quote before signing.
SugarCRMの主なメリット
Here is what makes SugarCRM worth a quote request:
- 360度顧客ビュー： Every interaction across departments lands on one record. Sales, marketing and service teams see all the データ 一緒に。
- SugarPredict AI: Domain-specific AI predicts lead conversion and suggests the next best action. Sentiment analysis and predictive scoring sit inside seller workflows.
- 詳細なカスタマイズ: No-code tools cover custom fields, layouts and relationships. You can customize SugarCRM for very specific business needs.
- グローバル展開： Over 30 languages and multiple currencies suit firms expanding abroad. Geo mapping helps field reps plan territory routes.
- Deployment choice: On-premises, private cloud or public cloud hosting. The open-source heritage lets you decide where your data lives.
- Lower cost than Salesforce: SugarCRM reports rollout costs roughly 42% below Salesforce. That works out near 32% lower total cost of ownership.
- サービス オートメーション: Sugar Serve routes cases automatically and tracks response times. Support tiers range from online support to full 24/7 global response.
The homepage sets the tone for that B2B focus.
私たちのチームが気づいたこと
Our writer signed up for a SugarCRM walkthrough and spent several days inside the platform. Here is what stood out from that hands-on time:
SugarCRMのメリットとデメリット
✅ メリット
- Modular design allows heavy customization without heavy coding
- Sales, marketing and service run on a single platform
- REST and SOAP APIs connect legacy and new systems
- Choice of on-premises, private cloud or public cloud hosting
❌ デメリット
- Steep learning curve caused by the size of the feature set
- Ten user minimum blocks smaller teams from starting
- Customer service tools rate below ゼンデスク and Salesforce Service Cloud
- Deeper module changes need real software development help
Monday CRMとは何ですか？
Monday CRM is the sales product built on the Monday work management platform.
The same engine also powers its project management software.
You start by creating boards for leads, deals and accounts.
Each board works like a smart spreadsheet with custom fields.
Mondayは、200カ国以上で15万2000人を超える顧客にサービスを提供しています。
Teams use it for sales, event planning, human resources and managing projects.
A mobile app keeps deals moving when reps are away from a desk.
🏆 受賞者：マンデーCRM
An affordable crm that doubles as a work management tool. Deals, tasks and project timelines live on one board.
Monday CRMの価格
Monday CRM prices sit far below most crm prices in this category.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 基本 | 1ユーザーあたり月額9ドル | 中小企業 teams tracking contacts |
| 標準 | 1ユーザーあたり月額12ドル | Basic workflows and calendar integration |
| プロ | 1ユーザーあたり月額19ドル | Time tracking, advanced reporting, sales performance dashboards |
Pricing verified August 2026.
無料トライアル: Yes. A 14-day free trial runs on paid plans with no card required at signup.
返金保証: Monday publishes a 30-day refund window on annual purchases.
📌 注記： Seats are sold in blocks of three, so two team members still pay for three. The Basic plan ships with 5GB of file storage. An enterprise plan with custom pricing exists outside the three tiers above. A limited free version of the wider work management product covers two seats and three boards.
⚠️ Pricing conflict: Some sources quote the work management tiers instead, at $36, $42 and $72 per month for three users. Our CSV records the per-seat CRM rates of $9, $12 and $19. The pricing structure confuses plenty of new users, so check the seat count on the checkout page.
Monday CRMの主なメリット
Here is why so many businesses land on Monday CRM:
- 迅速なセットアップ： Customizable templates get a pipeline running in just a few clicks. Most new users skip formal training entirely.
- 多くのプロジェクトビュー: A kanban board, gantt chart view, timeline and calendar sit behind the same records. Switching views takes one click.
- Automation without code: A recipe-style builder handles reminders, stage changes and handoffs. These automation features come earlier than on most crm platforms.
- Real collaboration tools: A conversation panel sits on every item so people discuss work in context. Comments, mentions and file sharing keep everyone on the same page.
- Integrations that matter: Google Calendar, Google Sheets, Slack and Microsoft Teams connect natively. Over 50 third party integrations are available.
- Support and learning: 24/7 live chat backs every tier. A knowledge base, community forum and hundreds of video tutorials cover the rest.
- カスタムダッシュボード： Widgets show revenue, product performance and project progress at a glance. Advanced reporting arrives on Monday’s Pro plan.
The product page shows how those boards look in practice.
私たちのチームが気づいたこと
Note: We have not had extended hands-on time with Monday CRM yet. The notes above come from published documentation, the pricing page and G2 reviews.
G2 reviews highlight the clean interface and quick onboarding. The same reviews flag the pricing structure as the most common complaint.
月曜日のCRMのメリットとデメリット
✅ メリット
- Paid plans start at $9 per user per month
- Clean interface that most teams adopt without training
- Kanban, gantt and calendar views on the same data
- Live chat support runs 24 hours a day
❌ デメリット
- Seat-block pricing structure confuses buyers at checkout
- Customization options can overwhelm a first-time admin
- Time tracking and advanced features sit behind the Pro tier
機能比較
Ready for a closer look at SugarCRM vs Monday CRM? We compare the key features across eleven areas below, then finish with cost. Neither tool wins all the features outright.
| 特徴 | シュガーCRM | 月曜日のCRM |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額59ドル | 1ユーザーあたり月額9ドル |
| 無料トライアル | ❌ | ✅ |
| カンバンボード | ❌ | ✅ |
| ガントチャート | ❌ | ✅ |
| 内蔵のタイムトラッキング機能 | ❌ | ✅（プロ） |
| マーケティングオートメーション | ✅（砂糖市場） | ❌ |
| サービス自動化 | ✅ (Sugar Serve) | ❌ |
| On-Premises Hosting | ✅ | ❌ |
| ユーザー最小値 | Ten users | 3 seats |
| 最適な用途 | Manufacturing and distribution | Small businesses and mixed sales or project teams |
1. Contact Management and Customer Data
シュガーCRM: Records pull in email, calls, cases and orders across departments. That 360-degree view is the reason relationship-driven firms pick it. Account hierarchies handle parent companies and subsidiaries cleanly.
月曜日のCRM: Contacts live on a board you shape with custom fields. It is faster to set up but shallower on account structure. Deep hierarchy work needs manual linking.
2. Sales Automation and Guided Selling
シュガーCRM: Sugar Sell adds guided selling prompts drawn from CRM and ERP data. SugarPredict scores which leads are likely to convert. Pipeline forecasts roll those numbers into revenue projections.
月曜日のCRM: Pipeline stages move by drag and drop, and each move can fire an action. Forecasting is simpler and based on deal value and stage. It reads sales performance well enough for a small sales team.
3. Marketing Automation and Landing Pages
シュガーCRM: Sugar Market runs email campaigns, scoring and social posting from the same records. Marketing and service data feed straight back to sellers.
キャンペーン 建設業者 also cover the pages those emails point to.
月曜日のCRM: There is no native marketing suite here. Campaigns run through connected tools like メールチンプ instead. This is the clearest gap in the platform’s feature set.
⚠️ 警告： Sugar Market is licensed separately from Sugar Sell. Adding it changes your SugarCRM cost substantially.
4. ワークフロー自動化
シュガーCRM: Automated sales workflows handle approvals, escalations and assignment rules. Advanced workflows can span sales, marketing and service teams. Setup usually involves an admin or a partner.
月曜日のCRM: Workflow automation uses plain-language recipes any team member can build. Basic workflows take under a minute. Complex branching logic is where it runs out of room.
5. Custom Workflows and Drag and Drop Builders
シュガーCRM: Drag and drop workflows cover dashboards, layouts and record rules without code. New business modules still need software development skills. Many buyers hire a partner for this stage.
月曜日のCRM: Smart workflow automation suggests recipes based on how a board is used. Everything is visual, which suits software teams and non-technical staff alike.
6. Work Management and Project Views
月曜日のCRM: Deals and delivery work sit inside the same work management tools. Onboarding projects link straight to the closed deal. This is the strongest reason to pick it over a pure CRM.
The kanban board handles day-to-day task management for the same records.
シュガーCRM: Project management tools are not part of the suite. Delivery work usually moves to a separate system after the deal closes.
7. Gantt Charts and Task Dependencies
月曜日のCRM: A gantt chart maps project timelines with task dependencies between items. Slipping one date shifts the rest of the chain automatically.
シュガーCRM: No native gantt view exists. Calendar integration covers meetings and follow-ups, not project sequencing.
8. Dashboards, Reporting and Resource Planning
月曜日のCRM: Dashboard widgets track project progress, revenue and workload in one screen. An activity log records who changed what and when.
Workload views then show who has capacity for the next round of work.
シュガーCRM: Reporting goes deeper on pipeline maths and territory analysis. Geo mapping plots accounts for field reps. Building a report takes more clicks than Monday needs.
9. Integrations and APIs
シュガーCRM: REST and SOAP APIs connect legacy ERP and finance systems. Native connectors and third-party add-ons fill the rest. This is where it beats most rivals in manufacturing.
月曜日のCRM: The integrations centre lists over 50 apps, including Google Calendar, Google Sheets and Slack. Setup is point-and-click. Older on-premises systems are the weak spot.
10. Security, Deployment and Data Control
シュガーCRM: Role-based permissions and field-level 安全 are standard. The open-source heritage means you choose where records are stored.
Hosting choice is the part rivals rarely match.
月曜日のCRM: Cloud only, with rigorous security controls and guest access settings per board. Storage space starts at 5GB on Basic. There is no on-premises option.
11. Branding and AI Access
シュガーCRM: Custom URLs let you serve the system under your own domain. Generative AI and sentiment analysis sit inside the record view.
月曜日のCRM: The Monday MCP server lets AIアシスタント read boards and update items directly. It is newer, and access depends on your plan.
12. 価格設定とコスト
Here are the paid plans side by side, straight from each price list.
| ティア | シュガーCRM | 月曜日のCRM |
|---|---|---|
| エントリ | Standard: $59/user/month | Basic: $9/user/month |
| 中 | Advanced: $85/user/month | Standard: $12/user/month |
| トップ | Premier: $135/user/month | Pro: $19/user/month |
| Minimum Seats | Ten user minimum | 3 seats |
シュガーCRM: The entry point is $590 per month once the ten user minimum applies. That buys sales, marketing and service depth you cannot get cheaply elsewhere. Rollout still costs about 42% less than Salesforce.
月曜日のCRM: Ten users on Pro costs $190 per month, under a third of SugarCRM’s entry tier. Rates drop again when billed annually. For most smaller teams, that gap decides the purchase.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 限られた予算 | 月曜日のCRM | Six times cheaper per seat |
| Marketing and service in one suite | シュガーCRM | Sugar Market and Sugar Serve included |
| Deals plus delivery projects | 月曜日のCRM | Boards handle both |
| ERP and legacy integration | シュガーCRM | REST and SOAP APIs |
| Data stored on your servers | シュガーCRM | On-premises hosting option |
| Setup this week | 月曜日のCRM | Templates, no partner needed |
💰 あなたの予算
SugarCRM asks for roughly $590 per month before you log in. Monday CRM starts at $9 per seat, which suits businesses watching cash closely.
🔌 あなたの技術スタック
Running an ERP or an older order system pushes you toward SugarCRM. If your stack is Google Workspace and Slack, Monday CRM connects in minutes.
📝 販売プロセス
Long manufacturing deals with quotes and approvals fit SugarCRM’s guided selling. Faster transactional pipelines rarely need that much structure.
🎓 あなたの経験レベル
SugarCRM rewards teams with an admin or a partner on hand. Monday CRM is the safer pick when nobody owns the system full time.
🆓 無料トライアルとデモ
Monday CRM lets you test the product before paying anything. SugarCRM runs guided demos instead, so budget a call with sales.
🛟 サポートオプション
SugarCRM ranges from basic support on entry tiers up to 24/7 global cover, and it outranks Salesforce on customer experience ratings. Monday CRM gives every plan 24/7 live chat customer support.
切り替えガイド
Already running one of them? Here is what changes if you move.
🔄 Switching from SugarCRM to Monday CRM?
✅ 得られるもの：
- A far lower bill and no ten-seat floor
- Kanban, gantt and calendar views for managing tasks
- Onboarding that most employees finish in a day
❌ 失うもの：
- Sugar Market campaigns and Sugar Serve service features
- On-premises hosting and full data location control
- SugarPredict scoring and geo mapping for field reps
📋切り替え方法：
- Export accounts, contacts and open deals to CSV
- Start a Monday CRM trial and pick a pipeline template
- Import the files, then rebuild your key workflows
🔄 Switching from Monday CRM to SugarCRM?
✅ 得られるもの：
- Marketing, sales and service on a single platform
- Account hierarchies built for complex B2B structures
- API depth for ERP, finance and warehouse systems
❌ 失うもの：
- Project views, resource planning and built-in time tracking
- Cheap seats for a research team or side department
- Same-week setup without outside help
📋切り替え方法：
- Export each board, including files and activity history
- Book a SugarCRM demo and scope your modules
- Run migration with the Sugar team or a certified partner
私たちのレビューで取り上げられなかったこと
This comparison focused on sales teams at small and mid-sized companies. We did not price Sugar Market’s contact tiers past the 10,000-contact entry point, and we did not test file storage limits at scale. Enterprise procurement, custom SLAs and multi-region hosting sit outside what we could check. If you are buying for 500 employees, treat these figures as a starting map rather than a final quote.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | 月曜日のCRM |
| 🚀 主な機能 | シュガーCRM |
| 📊 レポートの詳細 | シュガーCRM |
| ⚙️ Automation Setup | 月曜日のCRM |
| 👶 使いやすさ | 月曜日のCRM |
| 🔌 連携機能 | ネクタイ |
| 📁 プロジェクト管理 | 月曜日のCRM |
| 🏆総合優勝 | 月曜日のCRM |
🏆 受賞者：MONDAY CRM
Monday CRM wins 4 of 7 categories.
最適な用途: Small businesses, mixed sales and project teams, and companies that want a working pipeline this week
These two products answer different questions. SugarCRM asks how deeply you need to model your business. Monday CRM asks how fast you need to start.
SugarCRM is the better fit for manufacturing, wholesale and distribution firms. Its marketing and service arms remove the need for two more subscriptions. The trade is cost, setup time and a real learning curve.
Monday CRM covers the standout features most teams actually use daily. It wins on price, speed and the fact that project work lives beside the pipeline. That combination is why it takes the top spot here.
SugarCRMの比較
Here is how SugarCRM measures up against other crm alternatives:
SugarCRMが優れている点： roughly 32% lower total cost of ownership, hosting you control, and code-light configuration for specific business needs
Salesforceが優れている点： a far bigger app marketplace, a deeper partner bench, and more mature AI tooling
SugarCRMが優れている点： ERP-grade integration, account hierarchy modelling, and on-premises deployment
HubSpotが優れている点： a usable free version, gentler onboarding, and stronger inbound marketing reporting
SugarCRMが優れている点： full sales pipeline coverage, campaign tools inside the same suite, and forecasting built for revenue teams
Zendeskが優れている点： sharper ticket routing, better agent workspaces, and a stronger help-centre builder
SugarCRMが優れている点： predictive lead scoring, multi-currency support across 30+ languages, and heavier customization
Insightlyが勝利した点： no seat floor, lighter admin load, and project tracking bundled with the CRM
月曜日のCRMの比較
Monday CRM competes with several project management platforms that added sales features:
月曜日のCRM対 パイプドライブ
月曜日のCRMの勝利点： project boards beside the pipeline, richer dashboards, and broader use across departments
Pipedriveが勝利した点： a tighter sales-only workflow, stronger email sync, and simpler seat maths
月曜日のCRM対 クリックアップ
月曜日のCRMの勝利点： a calmer interface, faster board setup, and cleaner mobile use
ClickUpが優れている点： more task management depth per dollar, docs built in, and a more generous entry tier
月曜日のCRMの勝利点： visual pipeline editing, quicker automation building, and better cross-team visibility
Zoho CRMが優れている点： native email marketing, telephony features, and a cheaper path for pure sales use
月曜日のCRMの勝利点： price per seat at scale, project delivery views, and flexible board structures
HubSpotが優れている点： content and email tooling, lead attribution, and a free tier that never expires
Neither product sells unlimited users on a flat fee, so model your seat count before comparing quotes.
よくある質問
SugarCRMは何に使われるのですか？
It manages sales, marketing and service on one system. Mid-sized and large firms use it to track accounts, run campaigns and handle support cases.
MondayはCRMツールですか？
Yes. Monday CRM is a dedicated sales product built on the same boards that power its project management tools, so pipelines and delivery work share one system.
CRMの費用は通常いくらくらいですか？
Entry plans run from about $9 to $60 per seat monthly. Monday CRM starts at $9 and SugarCRM at $59, which spans most of that range.
SugarCRMのデメリットは何ですか？
The ten-seat floor, higher cost and a steep learning curve. Deeper module changes need coding help, and service tooling trails dedicated helpdesk products.
Monday.comは無料で利用できますか？
A limited free tier covers two seats and three boards on the work management product. CRM pipelines need a paid plan after the trial ends.
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