⚡ 簡単な評価:
- 価格: ゾーホー CRM runs $0 to $40/month per user. Keap is listed at $299/month (annually billed).
- 最適な用途: Keap CRM suits small businesses that want sales and marketing オートメーション plus invoicing in one place. Zoho CRM suits teams that want a cheap, flexible CRM system.
- 主な違い： Keap bundles CRM, email marketing, and e commerce tools together. Zoho CRM starts lean and grows through other Zoho tools and third party apps.
- 私たちのおすすめ： Zoho CRM for most readers, because the free version covers up to three users and paid plans start at $10/month.
The cheaper CRM is not automatically the weaker one.
Zoho CRM costs a fraction of what Keap costs each month.
But price is the smallest difference between these two crm platforms.
Keap CRM sells you one system for sales and marketing automation.
Zoho CRM sells you a core crm system you extend as you grow.
概要
This Keap vs Zoho CRM comparison covers pricing, key features, and ease of use.
また、各プラットフォームがどのようなユーザーに最適なのかも詳しく解説します。
私たちの 作家 spent hands-on time inside the Keap app directly.
Notes on Zoho CRM come from published specs, documentation, and G2 feedback.
By the end, you will know which crm fits your growth goals.
Keapとは何ですか？
Keapは、中小企業向けに構築された顧客関係管理プラットフォームです。
It combines crm, marketing automation, and e commerce features in one dashboard.
Keap was formerly known as Infusionsoft before the rebrand.
The Keap app handles lead management, sales campaigns, and repeat 仕事 follow-up.
Sales automation runs on tags, so the system can automate tasks after every action.
Most buyers pick it to automate their sales process without hiring staff.
The walkthrough above shows the editor before we get into Keap plans and key features.
キープ
One system for crm, email campaigns, and checkout forms. Keap customers who automate report saving 10 hours per week. Setup takes about 20 minutes.
Keapの価格
Here is what Keap costs in 2026. The monthly fee scales with your contact list.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| キープ | 月額299ドル（年間請求） | Small businesses running sales and marketing automation in one system |
Pricing verified August 2026.
無料トライアル: Yes. Small businesses can explore Keap features with a 14-day free trial that includes access to all features.
オンボーディング: Keap offers free migration and a dedicated customer success manager with every plan. A one-time Expert Coaching package costs $499.
📌 注記： Keap pricing is based on the number of contacts, and each additional user costs $30 per month. Onboarding includes checklists, videos, and training webinars.
⚠️ Pricing conflict: Our data file lists Keap at $299/month (annually billed), which is the figure used in every table and card here. Public research points to three Keap plans instead — Lite from $79/month, Pro from $169/month, and Max from $199/month, each for 500 contacts. Check the live pricing page before you buy, since the cost rises sharply once contacts pass each threshold.
Keapの主な利点
Here is what makes Keap CRM worth a look:
- Advanced automations: キャンペーン ビルダー is a visual flowchart tool for building campaigns. Drag and drop tools let you create automated actions from when-then rules.
- Measurable payoff: Keap customers who use automation report a 38% increase in revenue. Free on-demand product training and a knowledge base come with the account.
- Fewer tools to pay for: One platform covers crm, marketing, sales, and project work. That cuts the stack you juggle each week.
- Invoicing and payment processing: Built-in invoicing plus many payment processing integrations. Checkout forms support e commerce businesses directly.
- リードスコアリング: The lead score rates each new lead by engagement level. Sales reps work the hottest contact record first.
- Email deliverability: Keap claims a 99.5% deliverability rate for email campaigns sent through the platform.
- 仕事 line: A dedicated business line for calls and texts keeps personal and work numbers apart.
- Support that answers: 24/7 chat support, email, and phone support during business hours for U.S. customers.
Keap connects those pieces to more than 2,500 platforms and third party tools.
私たちのチームが気づいたこと
Our writer signed up for Keap and spent several days building sales campaigns inside the editor. Here is what stood out from that hands-on time:
Keapの長所と短所
✅ メリット
- Automates almost every stage of the sales journey
- 無料移行と専任のカスタマーサクセスマネージャー
- 請求書発行および支払い処理機能が内蔵されています。
- Broad library of workflow templates with drag and drop editing
❌ デメリット
- 初心者起業家にとっては価格が高すぎる
- Costs climb as your contact list crosses each threshold
- The user community is quiet when you want peer answers
Zoho CRM とは何ですか?
Zoho CRM is a customer relationship management platform from the インド人 software company Zoho.
It works as a central repository for customer data across sales, marketing, and customer support.
30万社以上の企業 Zoho CRMを使用する globally, from solo founders to large businesses.
The platform offers omnichannel contact across email, phone, and ソーシャルメディア.
Most teams start on the free version and add other Zoho tools later.
It packs many features, and new features land across the suite regularly.
That dashboard is where most sales activities start each morning.
🏆 Winner: Zoho CRM
A crm system you can start free with up to three users. Zia AI agents, workflow rules, and mobile apps come built in.
Zoho CRMの料金プラン
Zoho CRM pricing is per user. Here is the plan structure we work from.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料 | $0 | Up to three users testing basic lead and contact tracking |
| 標準 | 月額10ドル | Small teams that need standard reports and workflow rules |
| プロ | 月額30ドル | Sales teams that want inventory management and multiple pipelines |
| プレミアム | 月額40ドル | Larger sales and support teams needing advanced features |
Pricing verified August 2026.
無料トライアル: Yes, and there is a permanent free version for up to three users with basic lead capture.
Support tiers: Classic covers email and live chat. Premium adds 24-hour help five days a week. Enterprise support promises a one-hour response time, 24/7.
📌 注記： Free plan users get answers within 1-2 business days. Paid plans include personalized onboarding, so nobody is left without needed assistance during setup.
⚠️ Pricing conflict: Our data file lists Free, Standard, Professional, and Premium at $0, $10, $30, and $40 per month, and those figures drive every table here. Public research shows four paid plans from $14 to $52, with Zoho CRM’s Standard plan at $14 per user per month billed annually and Enterprise at $40. Annual subscribers can save up to 34 percent, so confirm the current rate for higher tier plans before you commit.
Zoho CRMの主なメリット
Here is what Zoho CRM offers beyond the low price:
- Zia AI: Zia predicts optimal contact times from client behaviour. Zia AI agents also power ai features like anomaly alerts and forecasting.
- Workflow rules and macros: Workflow rules run on if-this-then-that logic. Macros fire several automated tasks at once.
- カスタマイズ: Custom fields and dashboards match your business strategy. Pie charts and standard reports give real time insights.
- 統合: Zoho CRM integrates with over 100 third-party applications, including Zoom, Slack, Microsoft Teams, and Google Chat.
- モバイルアプリ: The mobile app scans business cards and opens your task list, contact number, and accounts on the road.
- チームコラボレーション: The Feeds panel gives internal teams instant messaging. Real time notifications alert sales reps to customer interactions.
- One suite: Zohoソーシャル, Zoho Campaign, and support tools plug into the same unified platform.
私たちのチームが気づいたこと
Note: we have not had extended hands-on time with Zoho CRM yet. The notes above come from published documentation, the pricing page, and G2 feedback, where the interface is described as clean for beginners but slow to master once you reach advanced features.
Zoho CRMのメリットとデメリット
✅ メリット
- Free plan covers up to three users with no time limit
- Paid plans allow unlimited integrations with third-party software
- Zia AI adds forecasting and best-time-to-contact suggestions
- Customization options match the crm to your own sales processes
❌ デメリット
- Steep learning curve once you move past the basics
- Free plan support arrives in 1-2 business days
- Marketing and e commerce need separate Zoho products
機能比較
Both crm platforms cover the basics well. The gaps show up once you compare how each one handles automation, e commerce, and 報告.
| 特徴 | キープ | Zoho CRM |
|---|---|---|
| 開始価格 | 月額299ドル（年間請求） | $0 free, then $10/month |
| 無料版 | ❌（14日間無料トライアル） | ✅（最大3ユーザーまで） |
| マーケティングオートメーション | ✅ | ✅ |
| ランディングページビルダー | ✅ | ✅ |
| 請求書発行と支払い処理 | ✅ | ❌ (needs Zohoブックス) |
| 内蔵AI | ✅ Keap AI | ✅ ジア |
| サードパーティ統合 | 2,500+ | 100+ |
| Business Line for Calls and Texts | ✅ | ❌ |
| 最適な用途 | Sales and marketing automation in one system | Affordable, customizable crm at scale |
1. 連絡先およびリード管理
キープ： Every contact record holds notes, tags, purchases, and appointments in one view. Lead management runs on tags, so a new lead can trigger automated tasks the moment they arrive. Custom fields let you track whatever your sales process needs.
Zoho CRM: Contact details, accounts, and deals sit in one central record for the whole company. Lead generation runs through web form capture and email parsing. Custom fields and layouts are easier to reshape here than in most crm systems at this price.
2. Sales Pipeline and Deal Management
キープ： The sales pipeline is a visual board you drag deals across. Each stage can fire automated actions, so moving a card sends the follow-up email for you. That link between pipeline and automation is the real draw.
Zoho CRM: Deal management supports multiple pipelines from the Professional plan up, so teams running separate sales pipelines by product stay organised. Sales forecasting tracks annual goals against real numbers. Sales activities log automatically, which keeps reporting honest.
3. マーケティングオートメーション
キープ： The Campaign Builder is a flowchart canvas for building campaigns. Templates cover common sequences, and drag and drop tools handle advanced automations without code. Keap automates almost every stage of the customer journey, from first touch to cross sells.
Zoho CRM: Marketing automations lean on workflow rules and macros rather than a visual canvas. It handles the crm side well, but full marketing campaigns usually mean adding Zoho Campaign or Zoho Social.
⚠️ 警告： If sales and marketing automation is your main reason to buy, Zoho CRM alone will feel thin. Budget for the extra Zoho tools.
4. ランディングページとウェブフォーム
キープ： The landing page builder ships inside the platform. You can publish one landing page for a single offer or connect multiple landing pages to different sales campaigns. Each web form drops leads straight into the crm.
Zoho CRM: Forms feed the crm directly, and landing pages come from Zoho’s separate page builder. Teams running multiple landing pages across products will spend more time wiring things together.
5. Lead Scoring and Lead Capture
キープ： Lead scoring rates each prospect’s interest by engagement level. Rules score leads as they engage, and a rising lead score tells sales teams who to call today, which is how most users increase conversions without more leads.
Zoho CRM: Lead scoring keeps the contact list tidy so reps chase real buyers. SalesIQ adds live chat lead capture from your site, and visitor data joins the same record.
6. Email Marketing and Campaigns
キープ： Email marketing campaigns target segments built from crm tags. Keap claims 99.5% deliverability, and email campaigns can branch on opens, clicks, or purchases.
Zoho CRM: You can send mass emails from inside the crm and sync your email client both ways. Zoho Domains handles the sending domain, and heavier email marketing moves to Zoho Campaign.
7. Communication and Customer Support Channels
キープ： Texts and email share one 受信トレイ, and the business line keeps work calls off your personal number. Keap’s own support runs 24/7 on chat, with phone support during business hours.
Zoho CRM: Customer interactions arrive from multiple channels, including chat, phone, and social. Service Plus connects support teams to the same customer data your sales team sees.
8. Team Collaboration and Internal Teams
キープ： Pipeline management is shared, so every rep sees the same deal stages and owner. Task handoffs happen inside the record instead of over email.
Zoho CRM: The Feeds panel works like instant messaging for remote colleagues. Community Spaces extends that to customers, and real time notifications keep internal teams in sync.
9. AI Features and Reporting
キープ： Keap AI drafts email copy and suggests automations from plain language prompts. Reporting focuses on campaign performance and conversion rates rather than deep analytics.
Zoho CRM: Zia acts as a virtual アシスタント powered by artificial intelligence, with AI-powered analytics for sales performance. Dashboards, pie charts, and Google Analytics data sit beside project work in Project Plus.
10. 価格設定とコスト
Here are both price lists side by side.
| プラン | キープ | Zoho CRM |
|---|---|---|
| 無料 | ❌ | $0 |
| 入場料支払い済み | — | 標準料金：月額10ドル |
| 中級クラス | — | プロフェッショナルプラン：月額30ドル |
| 最高級 | 月額299ドル（年間請求） | プレミアム：月額40ドル |
キープ： You pay one price for crm, automation, invoicing, and e commerce tools. That is fair value if you cancel two or three other subscriptions. It stays expensive for a business still finding its first customers.
Zoho CRM: The free version proves the fit before you spend anything. Costs rise only when you add seats or reach for ultimate plans and other zoho tools.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 限られた予算 | Zoho CRM | Free version, then $10/month |
| Sales and marketing in one system | キープ | Automation plus e commerce built in |
| 請求書発行と支払い処理 | キープ | Native checkout forms |
| 高度なカスタマイズ | Zoho CRM | Custom fields and layouts |
| A quick start | キープ | Setup in about 20 minutes |
| Room to grow cheaply | Zoho CRM | Add seats and Zoho tools as needed |
💰 あなたの予算
Keap asks for a serious monthly fee before you see a return. Zoho CRM lets you run a real sales pipeline for nothing until the team outgrows three users.
🔌 あなたの技術スタック
Keap connects to more than 2,500 platforms, so odd third party tools usually have a path. Zoho CRM works best when the rest of your business operations already sit in Zoho.
📝 販売プロセス
Repetitive follow-up favours Keap, since automated tasks fire off the pipeline itself. Complex reporting and forecasting favour Zoho CRM.
🎓 あなたの経験レベル
Keap is user friendly out of the box and ships with coaching. Zoho CRM has a steep learning curve once you move past basic setup.
🆓 無料トライアルとデモ
Keap gives you 14 days with every feature unlocked. Zoho CRM gives you an open-ended free plan, which is the better way to test a crm against real data.
🛟 サポートオプション
Keap includes a customer success manager on every plan. Zoho CRM ties response times to your support tier, from 1-2 business days on free up to one hour on Enterprise.
切り替えガイド
Already on one of them? Here is what changes.
🔄 Switching from Keap to Zoho CRM?
✅ 得られるもの：
- A far lower bill, starting at a free plan
- Sales forecasting, inventory management, and richer dashboards
- Zia AI agents and deeper customization
❌ 失うもの：
- Built-in invoicing, checkout forms, and e commerce features
- The visual Campaign Builder for advanced automations
- The dedicated business line for calls and texts
📋切り替え方法：
- Export contacts, tags, and notes from Keap as CSV files
- Open a Zoho CRM account and map your custom fields first
- Import, then rebuild key sequences as workflow rules
🔄 Switching from Zoho CRM to Keap?
✅ 得られるもの：
- One system for crm, email marketing, and payments
- Free migration and a customer success manager
- Automation that customers say saves 10 hours per week
❌ 失うもの：
- The free version and the low per-user price
- Tight links to other Zoho tools like Zoho Social
- Multiple pipelines and detailed sales forecasting
📋切り替え方法：
- Export modules and contact details from Zoho CRM
- Start the 14-day Keap trial and request free migration
- Rebuild your top three sales campaigns before you cancel
私たちのレビューで取り上げられなかったこと
This comparison focused on small businesses and small sales teams. We did not test enterprise rollouts, custom API work, or regulated setups where health 保険 portability rules apply. Our notes reflect the August 2026 versions of both crm platforms, and Zoho CRM’s newest features may have shifted since. If you manage 50 or more seats, weigh vendor demos over any published review, including this one.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | Zoho CRM |
| 🚀 マーケティングオートメーション | キープ |
| 📊 レポートと分析 | Zoho CRM |
| 🛒 E Commerce and Invoicing | キープ |
| 👶 使いやすさ | キープ |
| 🔌 カスタマイズ | Zoho CRM |
| 🤖 AI機能 | Zoho CRM |
| 🏆総合優勝 | Zoho CRM |
🏆 受賞：ZOHO CRM
Zoho CRM wins 4 of 7 categories.
最適な用途: 中小企業 budgets, growing sales teams, and companies already using other Zoho tools
These two products aim at different buyers. Zoho CRM is a flexible crm system that grows with you at a low cost per seat.
Keap is an automation engine with a crm attached. It earns its price when one platform replaces your email tool, your checkout, and your follow-up system.
We recommend Keap CRM to service businesses that live on repeat business and scheduled follow-up. For everyone else weighing the best crm for the money, Zoho CRM is the safer first purchase.
Keapの比較をもっと見る
Here is how Keap holds up against its closest rivals:
キープの勝利条件： native invoicing, the dedicated business line, cheaper entry into full automation
HubSpotが優れている点： a genuinely free crm tier, reporting depth, a much larger app marketplace
キープ対 アクティブキャンペーン
キープの勝利条件： checkout and payment processing, onboarding coaching, one dashboard for sales and marketing
ActiveCampaignが優れている点： lower starting price, finer email segmentation, stronger deliverability reporting
キープの勝利条件： a calmer interface, hands-on migration help, stability for non-agency users
GoHighLevelが優れている点： white-label client accounts, unlimited sub-accounts, agency-focused pricing
キープの勝利条件： marketing automation depth, e commerce tools, built-in 文章 messaging
Pipedriveが勝利した点： price per seat, pipeline simplicity, faster onboarding for sales-only teams
Zoho CRMの比較をもっと見る
And here is how Zoho CRM measures up elsewhere:
Zoho CRMと セールスフォース
Zoho CRMが優れている点： cost per user, faster basic setup, a free tier for tiny teams
Salesforceが優れている点： enterprise governance, partner and consultant supply, sheer depth of configuration
Zoho CRMが優れている点： paid plan pricing, custom field flexibility, bundled access to other Zoho tools
HubSpotが優れている点： cleaner onboarding, content marketing features, documentation and training quality
Zoho CRMが優れている点： reporting range, Zia AI features, the wider suite around it
Freshsalesが勝利した点： a gentler learning curve, built-in phone dialling, tidier default views
For social media scheduling beside your crm, Zoho Social is the sibling product to look at.
よくある質問
Keapは何に使われるのですか？
It organizes leads and automates follow-up for small businesses. One platform holds the crm, email campaigns, invoicing, and checkout forms, which is why solo owners buy it.
Is Zoho CRM actually free?
Yes. The free edition covers up to three users with basic lead and contact tracking. Paid tiers start once you need reports, automation, or a fourth seat.
Zoho CRMの月額料金はいくらですか？
Our data lists $0 free, $10 Standard, $30 Professional, and $40 Premium per month. Public sources quote $14 to $52, so confirm the current rate before buying.
Keapは使いやすいですか？
Mostly. Basic setup takes about 20 minutes, and onboarding adds checklists, videos, and training webinars. Building complex campaigns still takes real time to learn.
初心者にとって最適なCRMはどれですか？
Zoho CRM if budget matters most, since the free plan costs nothing to test. Choose Keap if you want a success manager guiding your first automations.
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