⚡ 簡単な評価:
- 価格: Folk starts at $17.5/member/month. SugarCRM starts at $59/user/month.
- 最適な用途: Folk suits contact management and partnerships. SugarCRM suits sales, marketing and service in one system.
- 主な違い： Folk keeps things light. SugarCRM adds marketing オートメーション, service automation and deep reporting.
- 私たちのおすすめ： Folk, because most small teams get value on day one without setup help.
安いほど CRM here is not the weaker one.
Folk costs a fraction of SugarCRM per seat.
But price is the smallest difference between these two tools.
Folk is a light customer relationship management app for people who hate CRM software.
SugarCRM is a full CRM platform for sales, marketing and service teams.
Here is how to pick the right one for your 仕事.
概要
This Folk vs SugarCRM comparison covers pricing, crm features, ease of use and support.
Our writers spent hands-on time inside both tools.
それらのメモは、以下の「チームが気づいたこと」のセクションに記載されています。
Everything else comes from published specs, documentation and user reviews.
By the end you will know which tool fits your team.
フォークとは何ですか?
Folk is a customer relationship management tool built around people, not process.
It helps you organize contacts, track deals and build genuine connections.
The interface looks like a clean, collaborative spreadsheet.
That makes folk CRM incredibly easy for anyone who never used a CRM.
A Chrome extension lets you add contacts from LinkedIn while you search.
Magic Fields then use AI to fill in missing company and contact details.
Teams use it for sales, fundraising, hiring, events and partnerships.
Watch the walkthrough below to see the app in action.
🏆 Winner: Folk
Our top pick for small teams and agency owners. Set up your first pipeline in an afternoon. No admin or consultant needed.
フォーク価格設定
Folk charges per member, per month. Here are the current plans.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 標準 | 会員1人あたり月額17.5ドル | ソロの創業者と フリーランサー |
| プレミアム | 会員1名あたり月額35ドル | Small teams running email automation |
| カスタム | 会員1人あたり月額70ドル | Agency and partnership teams with specific business needs |
Pricing verified August 2026.
無料トライアル: Yes. Folk offers a 14-day free trial. There is no permanent free plan or free version.
返金保証: Folk does not advertise a refund window. Test the trial before you purchase.
📌 注記： Every seat is billed per user per month. There is no ten user minimum, so a two-person agency pays for two seats.
⚠️ Pricing conflict flagged: Some third-party sources list Folk at $20 and $40 per user. Our figures above come from our own verified pricing data. Check the Folk site before you buy.
民俗学の主な利点
Here is what makes folk worth a look:
- Fast contact management: Group contacts by client, investor or event. You can manage アウトリーチ without drowning in data.
- 魔法フィールド: This custom field type uses AI to clean and enrich contact data.
- Gmail and Outlook sync: Folk pulls in contacts and email history from your 受信トレイ. You can also sync new details back.
- Chrome拡張機能： Add contacts from LinkedIn or any company page in one click.
- メール自動化: Send personalised bulk outreach through collaborative mail merge and shared templates.
- 視覚的な販売パイプライン： A Kanban board tracks deals from first reply to closed. It suits multiple use cases beyond sales.
- Self-serve model: Explore the tool at your own pace. No sales rep chases you for a demo.
私たちのチームが気づいたこと
私たちの 作家 signed up for folk and spent several days moving a real contact list into it. Here is what stood out:
The short clip below shows the same workflow from start to finish.
フォークの長所と短所
✅ メリット
- One of the easiest CRMs on the market to learn
- Magic FieldsはAIを使用して連絡先データをクリーンアップおよび充実させています
- Chrome拡張機能を使えば、LinkedInの連絡先をワンクリックで追加できます。
- Connects to Gmail or Outlook to import email history
- Works for fundraising, events and partnerships, not just sales
❌ デメリット
- 会議や電話の自動追跡は行いません
- Reporting views stay basic next to a full CRM platform
- Not built for larger sales teams or complex sales processes
- Some users report trouble importing emails and messy contact data
SugarCRM とは何ですか?
SugarCRM is a CRM platform for sales, marketing and service on a single platform.
It splits into three arms: Sugar Sell, Sugar Market and Sugar Serve.
Sugar Sell handles セールスフォース automation, product management and easy reports.
Sugar Market covers marketing automation, social media management and SEO ツール。
Sugar Serve adds smart routing, case tracking and a unified support console.
The 2026 strategy is called Precision Selling.
It blends CRM and ERP data into AI-driven guided selling for reps.
SugarPredict scores lead conversion likelihood and suggests the next best action.
The system fits mid- to large-size businesses in manufacturing, wholesale and distribution.
This review video walks through the main modules.
シュガーCRM
Built for companies with sophisticated account management needs. Choose cloud or on-premises hosting. Strong fit for manufacturing and distribution.
SugarCRMの価格
SugarCRM pricing runs on a per user, per month model. Here is the current lineup.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 標準 | 1ユーザーあたり月額59ドル | Core features and basic workflows |
| 高度な | 1ユーザーあたり月額85ドル | Advanced workflows and better sales performance tracking |
| プレミア | 1ユーザーあたり月額135ドル | 強化されたサポートを備えたエンタープライズレベルのプラン |
Pricing verified August 2026.
無料トライアル: No. SugarCRM does not offer a free plan or free trial on most tiers. You book a demo instead.
返金保証: None published. Contracts are usually billed annually.
📌 注記： Sugar historically applies a ten user minimum across tiers. Ten users at the Standard rate is a real budget line for 中小企業.
⚠️ Pricing conflict flagged: Public sources quote Sugar Professional at $52 and Sugar Enterprise at $65 per user, plus Sugar Market from $1,000 per month for 10,000 contacts. Our table uses our verified SugarCRM cost data. Quotes vary by contract, so confirm CRM prices with sales.
SugarCRMの主なメリット
Here is where Sugar earns its higher price:
- 360度顧客ビュー： Sales, marketing and support see the same person and the same history.
- Predictive AI: SugarPredict adds lead scoring, generative AI and sentiment analysis to seller workflows.
- 詳細なカスタマイズ: No-code drag and drop workflows cover most changes. Deeper module work needs software development skills.
- Open integration: Native connectors, add-ons, REST APIs and SOAP APIs help you integrate legacy systems.
- グローバル展開： Support for over 30 languages and multiple currencies suits businesses expanding abroad.
- Deployment choice: Open source CRM heritage means on-premises, private cloud or public cloud hosting.
- Lower total cost: Sugar reports setup costs roughly 42% below Salesforce and 32% lower TCO overall.
私たちのチームが気づいたこと
Our writer worked through a SugarCRM demo environment and set up a test pipeline. Here is what stood out:
SugarCRMのメリットとデメリット
✅ メリット
- Sales, marketing and service automation in one system
- Modular design allows heavy customization for unique industry workflows
- Choice of hosting avoids vendor lock-in on your data
- Sugar outranks Salesforce in customer experience ratings, with 24/7 access for premium customers
❌ デメリット
- Steep learning curve caused by the size of the feature set
- Many buyers hire partners for deployment and configuration
- Service features rate weaker than ゼンデスク or Salesforce Service Cloud
- No free version, so you cannot test before you commit
機能比較
Here is where folk and SugarCRM split apart. We compared ten areas that decide most CRM purchases.
| 特徴 | フォーク | シュガーCRM |
|---|---|---|
| 開始価格 | 会員1人あたり月額17.5ドル | 1ユーザーあたり月額59ドル |
| 無料トライアル | ✅ 14日間 | ❌ |
| ビジュアルセールスパイプライン | ✅ | ✅ |
| マーケティングオートメーション | ❌ メールのみ | ✅ 砂糖市場 |
| サービス自動化 | ❌ | ✅ 砂糖をまぶす |
| Chrome拡張機能 | ✅ | ❌ |
| 高度なレポート | ❌ 基本 | ✅ Deeper forecasts |
| Automatic Call Tracking | ❌ | ✅ |
| On-Premises Hosting | ❌ | ✅ |
| 最適な用途 | Small teams and agency owners | Mid-size to enterprise sales teams |
1. 販売パイプラインと取引追跡
フォーク： Deals move across a Kanban board you can read in seconds. Each stage holds notes, reminders and the last email. It is enough to keep winning deals moving without a sales ops hire.
シュガーCRM: Sales automation covers quotes, forecasts, territories and approval steps. Guided selling suggests the next action based on past revenue patterns. That depth helps teams tracking hundreds of open deals.
2. Lead Tracking and Contact Management
フォーク： You organize contacts into groups instead of rigid modules. Magic Fields enrich missing details, so your data stays usable. Leads, investors and candidates can live in the same workspace.
シュガーCRM: Custom workflows route leads by rules you define. You can create custom fields, layouts and relationships without code. Deeper module changes still need developer help.
3. Company Records and Account Depth
フォーク： Companies link to the people who work there, with notes on every touchpoint. It reads like a spreadsheet that fills itself in. Large account hierarchies are not its strength.
シュガーCRM: Sugar is built for sophisticated account management across departments. Custom URLs and record layouts let you shape each object to a specific business process. This is where the platform earns its reputation.
4. Client Management and Support
フォーク： Client management means shared notes, reminders and follow-up owners. There is no ticket queue or case console. Agencies often pair it with a separate helpdesk tool.
シュガーCRM: Sugar Serve gives service teams smart routing, case tracking and a unified console. Security controls and 監査 settings suit regulated industries. Reviewers still rate these service features below Zendesk.
5. Email Automation and Marketing
フォーク： Email funnels run through collaborative mail merge and shared templates. Outreach is mostly email, with limited support for other channels. For a five-person team generating warm replies, that is usually enough.
シュガーCRM: Sugar Market handles campaigns, nurture tracks, SEO and social media management. Marketing and service data flows back into the same records sales uses. Campaign reporting is far deeper than folk offers.
6. Social Selling and Landing Pages
フォーク： Social selling starts in the browser. The Chrome extension pulls a LinkedIn profile into your workspace with one click. There are no landing page 建設業者 ここ。
シュガーCRM: Sugar builds landing pages and forms that feed leads straight into the CRM. Product performance and campaign results sit in the same dashboards. Setup takes longer, but the loop is closed.
7. Partnerships and Workflow Automation
フォーク： A dedicated partnership view tracks intros, events and fundraising outreach. You set reminders so nobody chases the same person twice. This flexibility is why non-sales teams pick it.
シュガーCRM: Automated sales workflows fire tasks, alerts and escalations on their own. Employees follow one process instead of six habits. Building those rules takes planning time up front.
8. Integrations and Extensions
フォーク： Folk connects to Gmail and Outlook to sync contacts and email history. The LinkedIn extension and calendar integration cover daily work. It plays well with other tools rather than replacing them.
シュガーCRM: Native connectors, third-party add-ons, REST APIs and SOAP APIs cover almost any stack. ERP integration is a headline part of the roadmap. That matters when finance data drives your forecast.
9. Reporting, Mobile App and Deployment
フォーク： Pipeline management gives you clear board and list views. Reporting stays basic, and phone calls or meetings need manual entry. Cloud only, with no hosting choices.
シュガーCRM: Deployment options include on-premises, private cloud and public cloud. Reporting, dashboards and the mobile app cover field teams. Your business decides where the data lives.
⚠️ 警告： Neither tool tracks phone calls the same way. Folk needs manual entry, and Sugar needs a telephony add-on before call logging works properly.
10. 価格設定とコスト
Let’s compare CRM prices side by side.
| ティア | フォーク | シュガーCRM |
|---|---|---|
| エントリ | Standard: $17.5/member/month | Standard: $59/user/month |
| 中 | Premium: $35/member/month | Advanced: $85/user/month |
| トップ | Custom: $70/member/month | Premier: $135/user/month |
| 無料プラン | ❌（14日間無料トライアル） | ❌ |
フォーク： Even the top plan costs half of Sugar’s entry seat. For a three-person agency, that gap funds a year of other software. This is the more affordable CRM by a wide margin.
シュガーCRM: You are buying three products in one purchase: sales, marketing and service. Sugar reports a total cost of ownership around 32% below Salesforce. The value depends on using all of it.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 予算が限られている | フォーク | Entry seat costs a third of Sugar |
| シンプルな連絡先管理 | フォーク | Group contacts in minutes |
| Marketing and service in one system | シュガーCRM | Sugar Market and Sugar Serve included |
| Fundraising or event follow-up | フォーク | Built for multiple use cases |
| Deeper forecasts and reporting | シュガーCRM | Deeper dashboards and revenue views |
| Control over data hosting | シュガーCRM | オンプレミスまたはプライベートクラウド |
💰 あなたの予算
Ten users on Sugar Standard is a serious annual commitment. For example, the same ten seats on folk Standard cost far less each month.
🔌 あなたの技術スタック
Folk assumes Gmail or Outlook and a browser. Sugar assumes an ERP, a helpdesk and an admin who can integrate them.
📝 販売プロセス
Relationship-led selling with long gaps between touches suits folk. Structured, multi-stage deals with approvals suit SugarCRM.
🎓 あなたの経験レベル
Never used a CRM before? Start with folk. Sugar’s learning curve is steep, and many buyers hire a partner to configure it.
🆓 無料トライアルとデモ
Folk gives you 14 days to test with real contacts. Sugar runs guided demos instead, so budget time for the sales cycle.
🛟 サポートオプション
Sugar scales from online support and basic support up to 24/7 global response. Folk leans on documentation and email help.
切り替えガイド
Already using one of these? Here is what changes when you move.
🔄 Switching from Folk to SugarCRM?
✅ 得られるもの：
- Marketing automation and service automation on one platform
- Predictive lead scoring and deeper reporting
- Hosting choice, including on-premises
❌ 失うもの：
- The Chrome extension for one-click LinkedIn adds
- Magic Fields and the spreadsheet-style simplicity
- A price that works for two or three people
📋切り替え方法：
- Export your folk groups and deals to CSV
- Book a Sugar demo and scope your modules
- Import records, then rebuild pipelines as workflows
🔄 Switching from SugarCRM to Folk?
✅ 得られるもの：
- A tool your team adopts without training sessions
- Much lower cost per seat each month
- Faster contact management for real relationships
❌ 失うもの：
- Sugar Market campaigns and Sugar Serve case tracking
- Advanced workflows, approvals and forecasting depth
- API-level customization for a specific business process
📋切り替え方法：
- Export accounts, contacts and open opportunities from Sugar
- Create a folk workspace and connect Gmail or Outlook
- Import the file, then rebuild stages as pipeline columns
私たちのレビューで取り上げられなかったこと
This comparison focused on small teams, agencies and mid-size sales teams. We did not test Sugar’s ERP connectors, on-premises installs or custom module development. Folk’s behaviour at 50,000 contacts is also outside what we saw. Pricing was checked in August 2026 and contract quotes vary, so your numbers may differ.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | フォーク |
| 🚀 主な機能 | シュガーCRM |
| 👶 使いやすさ | フォーク |
| 📊 報道 | シュガーCRM |
| 🔌 連携機能 | シュガーCRM |
| ⚡ セットアップ速度 | フォーク |
| 🎯 Value for Small Teams | フォーク |
| 🏆総合優勝 | フォーク |
🏆 WINNER: FOLK
Folk wins 4 out of 7 categories.
最適な用途: small teams, agencies, fundraising, partnerships and event follow-up
Folk and SugarCRM are not really fighting for the same customers. Folk sells simplicity to people who want to close winning deals without admin work.
SugarCRM sells depth to companies that need marketing and service running beside sales. If you have ten users, an ERP and a rollout budget, Sugar is the stronger system.
For everyone else, folk delivers usable functionality on day one at a third of the cost. That is why it takes the win here.
フォークの比較をもっと
Here is how folk holds up against other CRM alternatives:
フォークが勝利した点： lower entry price, faster setup, lighter interface for non-sales teams
HubSpotが優れている点： a genuine free plan, marketing hub depth, larger app marketplace
フォーク対 パイプドライブ
フォークが勝利した点： contact enrichment, LinkedIn capture, use beyond sales pipelines
Pipedriveが勝利した点： deal forecasting, call logging, sales activity reporting
フォーク対 カプセルCRM
フォークが勝利した点： AI-assisted fields, browser capture, cleaner group views
Capsule CRMが優れている点： a free starter tier, task management, project tracking
フォークが勝利した点： contact-first design, email sync, quicker onboarding for one person
月曜日のCRMの勝利点： board automations, cross-team project views, dashboard variety
SugarCRMの比較
Sugar is usually shortlisted beside these platforms:
SugarCRMが優れている点： roughly 42% cheaper rollout, hosting flexibility, customer experience ratings
Salesforceが優れている点： partner network size, AppExchange breadth, hiring pool of certified admins
SugarCRMが優れている点： module-level customization, ERP-linked forecasting, on-premises deployment
HubSpotが優れている点： onboarding speed, content and SEO tooling, self-serve entry pricing
SugarCRMが優れている点： sales and marketing coverage, account hierarchies, revenue reporting
Zendeskが優れている点： ticket handling, agent workspace polish, help centre publishing
SugarCRMが優れている点： enterprise configuration, ERP data depth, regulated-industry controls
Freshsales CRMが優れている点： lower per-seat cost, built-in phone tools, simpler admin screens
よくある質問
フォークCRMとは何ですか？
It is a lightweight CRM for contact management, outreach and pipelines. Teams use it for sales, fundraising, hiring and partnerships.
フォークはいくらですか？
Plans run $17.5, $35 and $70 per member each month. A 14-day trial lets you test before you pay.
folkは優れたCRMツールでしょうか？
Yes, for individuals and small teams managing relationships. Larger sales groups needing forecasts and call tracking will find it too basic.
SugarCRMは何に使われるのですか？
Sales, marketing and customer service in one system. It suits mid-size and enterprise companies in manufacturing, wholesale and distribution.
SugarCRMは使いやすいですか？
Not at first. The feature set is large, so the learning curve is steep and many buyers hire a partner for setup.
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