Are you tired of juggling ten different tools just to keep your IT infrastructure running smoothly?
Does the thought of complex licensing, rising costs, and poor vendor support keep you up at night?
Managing IT for your 仕事 or your clients shouldn’t feel like a never-ending fire drill.
That old way of working creates real headaches. You waste time switching between platforms.
Security gaps open up. Your team is bogged down by manual, boring tasks.
You need a single, smart solution that actually makes your life easier and your business more secure.
Stop the chaos. We dive into the Kaseya Review for 2025 to see if their all-in-one IT Complete platform, with its powerful オートメーション and new AI features, is the real deal.
Read on for the unbiased truth, a clear breakdown of the pros and cons, and our final rating.
Leverage the full potential of Kaseya! Over 50,000 organizations trust Kaseya to manage and secure 300 million デバイス globally. Ready to join them and save an average of 30% on IT costs?
What is Kaseya?
Kaseya Datto is a leading global provider of important IT and security software.
It is like a massive tool set built for IT experts.
Their customers are mainly managed service providers (MSPs).
These are the companies that small and medium businesses hire to handle all their tech needs.
The main goal of Kaseya is to help those managed service providers (MSPs) efficiently manage their clients’ computers and networks.
This includes handling データ backup, computer monitoring, and protecting against hackers.
Kaseya brings many different tools together into one single platform.
This allows MSPs to manage all their clients from a single screen.
It helps small and medium businesses worry less about technical issues.
By using Kaseya, MSPs can offer better service and powerful security software.
This makes Kaseya a leading provider in the industry.
Who Created Kaseya?
The original company, Kaseya, was founded in 2000 by Mark Sutherland そして Paul Wong.
The Datto portion was started 後で in 2007 by Austin McChord.
Kaseya acquired Datto in 2022 to bring the two strong companies together.
The overall vision is to create one simple, full-featured platform for IT管理.
This helps managed service providers efficiently handle all the technology needs of their clients.
Their mission is to “protect and defend” IT systems worldwide.
Top Benefits of Kaseya
The combination of Kaseya and Datto has created a truly leading global platform.
For managed service providers, this unified system offers huge advantages.
This means better service for their small and medium-sized business clients.
Here are the top 8 benefits for MSP partners and their customers:
- Lower Cost and Higher Profit: Following the transaction, press release data confirmed that list pricing for new Datto products would be reduced. This helps MSP partners lower their tool costs and boost their profit.
- A Single View for Everything: Kaseya’s IT Complete platform unifies over 25 products. This lets professionals easily manage security, remote monitoring, backup, and networking from one central place.
- Powerful AI Automation: New features like IT Autopilot and AI Copilot automate manual tasks. This allows employees to focus on strategy instead of constantly firefighting.
- World-Class Support and Expertise: The company has invested heavily in world-class support staff. They give MSP partners 24/7/365 help and enablement to succeed.
- Improved Security and Resilience: The unified platform offers deep, layered security. This protects customers from major threats, such as ransomware, and ensures reliable data backup.
- Better Business Continuity: Datto’s core strength is business continuity and disaster recovery. This enables MSP partners to restore service for their clients following any outage quickly.
- Global Scale and Reach: Kaseya operates a vast international network. This massive presence enables them to service MSPs and clients across multiple countries and regions.
- Post-Acquisition Stability: Despite the exciting news of the merger, Kaseya committed to supporting all existing products. The acquisition meant Datto’s stock ceased trading on the New York Stock Exchange, but the company’s focus remains on partner success from its Miami, FL, headquarters and other locations.
Best Features of Kaseya
Kaseya brings together a full set of powerful tools.
These tools are purpose-built to help MSPs manage and secure their clients’ networks.
integrating top products like Datto into the IT Complete platform, they offer solutions that help small and medium-sized businesses SMBs) grow.
The company aims to continue driving efficiency for IT professionals worldwide.
Let’s look at the nine most important features.
1. Automated & Integrated
This is the key difference. All the different parts of Kaseya communicate with each other without requiring additional work.
It’s a class-leading, purpose-built platform that replaces many separate tools.
This automatically streamlines tasks, saving years of wasted time and minimizing mistakes.
2. Endpoint Management
This feature grants IT professionals complete control over every device connected to a network, including laptops and servers.
You can remotely monitor, manage, and troubleshoot any device.
This works regardless of where employees are located, allowing you to manage your user communities efficiently.
3. Patch Management
Keeping software up to date is critical for the security.
This tool automates the patching process for both operating systems (like Windows) and third-party apps.
It ensures that all devices are secured quickly and consistently, helping MSPs retain their customers more effectively.
4. Endpoint Detection & Response (EDR)
EDR is advanced security.11 It watches every device 24/7.
When a threat attempts to attack, EDR detects it, stops it, and even helps mitigate the damage.
It is a critical component of the overall security software available on the market.
5. Ransomware Detection
Ransomware is one of the biggest threats today.
This feature utilizes clever behavioral analysis to identify the unique way ransomware operates.
If it detects a threat, it can automatically isolate the infected computer to stop the attack from spreading across the network.
6. Artificial Intelligence
Kaseya is investing heavily in AI.
Their Cooper AI suite enables MSPs to utilize intelligent tools for automating complex tasks and enhancing efficiency.
This indicates that the company is looking ahead to future IT markets.
7. Cooper Copilot
This specific AIツール works as an assistant for your technicians.
It uses Generative AI to summarize long service tickets.
It can also help write professional client emails quickly.
This helps your professionals deliver world-class service.
8. Kaseya 365 Editions
These are pre-bundled packages of essential tools, offered under a single, simple license.
They are purpose-built for managing, securing, backing up, and automating endpoints or users.
This makes it easy for small businesses to get a full IT solution.
9. IT Risk Management
This set of tools helps businesses identify security flaws and stay compliant with regulations and laws.
It utilizes automated scanning and continuous monitoring to identify potential risks.
This allows MSPs to demonstrate to their customers how they are protecting them and help SMBs grow.
価格
カスタム価格についてはお問い合わせください。
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Before making any big decision, you must see both sides clearly.
This is why we break down the strengths and weaknesses of the Kaseya platform.
長所
短所
Alternatives to Kaseya
While the Kaseya Datto platform offers a wide range of tools, the IT management market has several other leading providers.
These competitors also offer strong solutions for MSPs and are known for their distinct strengths, such as simpler pricing or easier setup.
If you are looking for alternatives to Kaseya’s IT Complete platform, here are three main rivals to consider:
- テイクアウト: This is an all-in-one RMM and PSA platform. Its unique strength is its per-technician pricing model, which supports an unlimited number of endpoints. This makes it cost-effective for growth. We must focus on its AI features, such as IT Autopilot and AI Copilot.
- N可能: This vendor offers two main RMM solutions, N-central (often preferred by larger MSPs) and N-sight RMM (suitable for smaller teams). Like Kaseya, N-able provides a comprehensive toolset for monitoring, backup, and security.
- 忍者ワン: Known for being fast and having a modern, intuitive user interface. It is a cloud-native RMM that excels at patch management and automation. It is often praised for its ease of use.
- コネクトワイズ: This is a comprehensive solution that offers separate yet deeply integrated RMM and PSA tools. It is highly customizable but often seen as more complex for new users.
- SyncroMSP: This tool is also a unified RMM/PSA but is famous for its simple, flat-rate pricing. It is a strong choice for smaller MSPs seeking a straightforward cost structure.
- 忍者ワン: This is a popular option known for its ease of use and rapid setup. It offers a clean, modern interface and is often praised for having some of the best customer support in the industry. It focuses on simplicity and reliable patching.
- マネージエンジン: offers a suite of products, with Endpoint Central being a popular choice. It focuses on unified endpoint management, which includes patch management and automated deployment.
- Pulseway: This RMM is famous for its mobile-first design. It allows professionals to manage and monitor client endpoints directly from their phones with great ease.
- Microsoft Intune: This solution is part of the Microsoft ecosystem. It focuses on mobile device and application management, especially for companies heavily invested in Microsoft 365.
- フレッシュサービス: This is more of an IT Service Management (ITSM) solution. It is known for its modern helpdesk and ticket management functions.
- Lansweeper: This tool specializes in IT Asset Discovery and Inventory. It is not a full RMM/PSA, but it offers deep insight into all network devices.
- Jamf Pro: This tool is specifically designed for managing Apple devices (macOS, iOS). It is the top choice for MSPs focused on the Apple ecosystem.
Personal Experience with Kaseya
When a company makes a significant move, such as the Kaseya Datto acquisition, it impacts day-to-day operations.
Our team saw this change firsthand.
We needed to be sure the combined platform could still deliver the fastest service.
The transaction meant the former Datto company was no longer listed on the NYSE.
This big change represented a new chapter for both the investors and us, the MSPs.
We found that Kaseya’s integrated approach helped us simplify operations and save hours every week.
Here is how our team used the key features:
- エンドポイント管理: We quickly deployed updates to all client devices. This remote control ability saved time immediately.
- パッチ管理: Patches rolled out automatically and consistently. We can easily share the compliance reports with clients.
- Automated & Integrated: Our ticketing system now speaks directly to our RMM. Technicians stopped switching tools constantly.
- Endpoint Detection & Response (EDR): We transitioned from detecting threats to isolating them 即座に. This strengthened security for our small client base.
- COOPER COPILOT: This AI assistant summarized long support tickets. Our newer employees could resolve issues much faster.
- Ransomware Detection: Automated checks gave us peace of mind. We could continue working without constant security worry.
- IT Risk Management: Automated reports enabled us to meet compliance deadlines. We spent less time pulling data for audits.
- Kaseya 365 Editions: We easily bundled security and backup licenses. The 簡略化された pricing helped us grow our margins.
- ARTIFICIAL INTELLIGENCE: The platform guided us to maximize features. We saw better usage of all our purchased tools.
소음이 많을 때 집중하고 새로운 것을 배우는 것이 더 쉽습니다. 바로 이때 Mindgrasp AI가 도움을 드립니다.
The Kaseya IT Complete platform is built for efficiency and cost savings.
Its major strengths are the truly integrated product ecosystem and powerful new AI tools like the COOPER COPILOT and IT Autopilot.
This automation helps technicians save a significant amount of time daily.
However, potential buyers must weigh this against reports of slower customer support and less flexible contract terms.
If you want a full, single-vendor platform to consolidate your tools and reduce costs, Kaseya is a strong option.
よくある質問
What is the Kaseya IT Complete Platform?
It is a unified platform for managed service providers (MSPs) and IT teams. It bundles over 40 products into one system. The goal is to manage, secure, and automate all IT infrastructure. It helps reduce tool cost and boosts technician efficiency.
How does Kaseya price its software?
Kaseya generally uses a subscription-based model, priced per endpoint or per user. They offer simplified Kaseya 365 Editions that bundle many tools for a lower cost. However, exact pricing requires a direct quote from the company due to customization.
What are the main limitations or cons of Kaseya?
The most common user concerns are about customer support and contract flexibility. Some users report that receiving a prompt support response can be challenging. Also, their subscription often involves longer, multi-year contract commitments.
Does Kaseya have AI features to help my team?
Yes, Kaseya actively promotes its Cooper AI suite. The key features are IT Autopilot for 自律的な automation of routine tasks and AI Copilot to assist technicians with ticket summarization and professional client communication.
Is Kaseya still secure after the VSA ransomware attack?
The company has invested heavily to enhance security since the VSA incident. They have implemented advanced threat detection and regular 脆弱性 assessments. Their platform features layered security and robust ransomware detection capabilities.
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